Casa Marina Sosua, Trademark by Wyndham All Inclusive

Check in was a breeze, room was ready earlier and issue with ocean view was fixed immediately. Entire hotel is outdated and although cleanliness needs to be improved (dust in vents and common area fans), it needs an entire renovation (deteriorating walls, room furniture, walkways, lounge chairs, etc.). Entertainment is subpar, be very mindful that some night entertainment is not appropriate for kids. Food is repetitive at buffet, and you have to line up before 10am to make dinner reservations at either a Mexican or Italian themed restaurant daily. (You will most likely miss dinner at either on check-in date.) Lights went out a few times and generator kicked in immediately.

I Love this place outside the room but that's how it has been for the 24 years I have been going! I hope it would have gotten better but they don't care because there was not one empty room in the place because of the Canadian omission from Cuba. I was sad service was lacking. Too many people and getting a glass of water with your meal was a project. The restaurant reservations unless you were on line by 8 am scoring a spot at a reasonable time was not possible. The buffet was good as usual for all inclusive. The grounds are beautiful and the pools and bars are great. The rooms like I said well... No hot water for 5 of 6 days. Zero water pressure it trickled on you. No one cared. Air Conditioning said 20 degrees but slept sweating with no blankets every night. They came to room and show you it said 20 but it should be freezing if that was true. Asked to have sheets changed due to bites all over our bodies never done. 2 nice housekeepers came a midnight to help us out on a request we asked for at 2pm. Still itching 😩. No security lock on front door. No live TV had to use apps. The free Internet was good for all those people. Safe was free now which was great. Access to my favorite beach was through Select Area. Green flag almost every day was awesome. No beach chairs even with Chair police who were useless.They allowed towels with no bodies for long hours. Beach towels cheap now and always damp. The rooms need TLC and more beach chairs a must & Ceiling fans a must.

Staff was cool , and rooms could be nicer. But great time if you just want to relax and enjoy the weather.

Good

My stay in casa marina was good my room was great. The only thing it was the food they didn’t have much to pick from. everything else it was great. The people were nice recommended. The Jacuzzi was great seeing the sunset. I love it. I really recommended.