Orleans Hotel and Casino

It is a construction hellhole right now. The pool area has a sewage smell around the perimeter.

The staff is very professional and the hotel is very clean as long as you don't have a room on a floor under construction. The restaurants are okay but the café has short hours so anything late night is at small food court with minimal selections of foods.

The staff was wonderful. The room was very pleasant.

Hotels.com is horrible. I never stayed here. You messed up my reservation so I can’t do anything but write it zero star stars.

Great hotel and extremely nice staff. Amenities were average. Free parking is a huge benefit. My biggest comment is if there is major interior construction on every floor and hallway they shouldn’t be charging event prices for the added inconvenience of downed elevators, lack of hallway lighting, and incomplete flooring. All in all it was a great stay and there are some really positive changes ahead for the Orleans once the remodel is complete… but I wasn’t informed of the construction at booking and don’t think they should have charged event prices under the circumstances.