Name: Park Hotel Suisse & Spa
Address: 75, Allée du Majestic, Chamonix City Centre, Chamonix-Mont-Blanc, France, Chamonix-Mont-Blanc, Auvergne-Rhône-Alpes, FR
Price range: $172–$659 per night
Rating: 8.37

What guests think

Across recent reviews of Park Hotel Suisse & Spa, travellers praise the central Chamonix location and the rooftop spa with mountain views, while feedback on service and room quality is mixed, noting both welcoming staff and dated features.

Many highlight excellent breakfasts and pleasant balconies or mountain views. Recurring downsides include unreliable Wi‑Fi, warm rooms without air‑conditioning, occasional spa crowding or maintenance issues, and difficult or paid parking. Expect mountain views and a popular spa, with comfort that can vary.

Facilities

Cleanliness

Rooms

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AI-generated summary based on recent guest reviews

Facilities

The rooftop spa with mountain views is a major highlight and frequently praised. Downsides recur: occasional maintenance or temperature problems, crowding and slippery floors, limited child access hours, and challenging or paid parking.

Related guest reviews

6

Fiona carragher

Jul 9, 2024

·

Stayed 2 nights

This is a pleasant hotel located conveniently in the town centre but in a quiet road (in summer). The room was clean but small, breakfast was good. The spa area was as very small. The two hot tubs were tepid and as the weather was poor the two nights we stayed you were unable to sit in them for more than a few moments. One sauna and the steam room were not working and the showers were being refurbished. I had chosen the hotel because the basis of the nice looking spa so this was disappointing.

6

Patrick

Jan 9, 2023

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Stayed 4 nights

simplement convenable, attention aux produits périmés dans le panier présent dans la chambre (payant), aucune information avant notre séjour sur le fait que le jacuzzi ne fonctionnait pas (moteur en panne), nous n'aurions pas réservé cet hôtel si nous l'avions su avant, notre recherche était basée sur la recherche hôtel+spa, piscine sans précision sur la profondeur, dangereux, qui ne savent pas nager...

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8

juha

Dec 18, 2025

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Stayed 1 night

Good hotel, great breakfast; some attention to detail would be beneficial. In the otherwise nice spa there were no towels avail, dry saunas felt like 45degrees. Disappointed as I chose the hotel because of the spa.

10

Eric

Jul 24, 2025

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Stayed 1 night

Nice hotel, spectacular rooftop with spa an bar. Very well located , walkable to any places in Chamonix

10

Beryl

Feb 26, 2025

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Stayed 1 night

Rooftop spa area was fabulous . A very cosy hotel

10

Jan

Jul 27, 2025

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Stayed 5 nights

A nice hotel in central location. Rooftop sauna and Jacuzzi with a view of Mont Blanc. Bonus: A safe in the room (not listed in Expedia description).

10

Uffe kåre

Jul 26, 2025

·

Stayed 3 nights

Dejligt hotel tæt på centrum. Flinkt personale. Eneste minus var parkeringsforholdene som var dårlige

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6

Ingrid

Feb 24, 2025

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Stayed 7 nights

The location was perfect and very central, however the service did not feel like a 4 star hotel. The breakfast buffet is not full, the spa is slippery, full of water on the floor (quite dangerous, many people fell), the staff is a majority of trainees that are quite nice but unfortunately often times helpless. The ski room is in the lower level and the access is not allowed by the elevator, you have to take the stairs outside the hotel. Going up and down with the skis is the most inconvenient aspect of this hotel.

4

Melanie

Aug 7, 2025

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Stayed 1 night

Déçue de cet établissement, l’accès au spa (piscine, jacuzzi) n’est pas autorisé aux enfants, Seulement quelques heures le matin. J’ai sélectionné cet hôtel pour profitez des infrastructures extérieures. Il n’est pas fait mention sur le site qu’il y a des créneaux horaires ni que c’est un’etablissement adults only comme me l’a fait remarqué la personne de l’accueil ….

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8

James

Mar 8, 2024

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Stayed 4 nights

I liked it was in town for restaurants and bus stops. Spa area needs another hot tub as it was difficult to use for the amount of people.

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Cleanliness

Many guests found rooms and common areas clean. Several others reported lapses such as dirty or smelly bathrooms, stained carpets or curtains, and missed items like unwashed cups or leftover cloths.

Related guest reviews

10

Aziz

Dec 17, 2025

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Stayed 1 night

Excellent séjour dans cet hôtel. L’établissement est très agréable, propre et bien situé. Un grand merci à Mr Farah pour son accueil parfait, son professionnalisme et sa gentillesse. Il a vraiment rendu notre séjour encore plus agréable. Je recommande vivement.

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10

Paige

Feb 17, 2026

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Stayed 1 night

Very comfortable room for 3, very clean, accommodating staff, spa, excellent breakfast buffet!

2

Elad

Aug 15, 2023

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Stayed 2 nights

This hotel isnt clean and smell of odor. When we ask for changing room, they said they r fully booked while we saw people still coming and checking in. They didnt agree to give us refund and charge us 660 usd for 2 night we even didnt stay. This place is scam. Be carefull

10

Peter Krysfeldt

Jul 16, 2022

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Stayed 2 nights

Utroligt lækkert hotel og man får bestemt meget for pengene. Personalet var venligt og hjælpsomt, værelset var pænt og rent med en god balkon, spaaen var lækker med den mest fantastiske udsigt og der var en god morgenmad. Alt i alt et virkelig godt hotel, som kun kan anbefales! Vi glæder os allerede til at komme igen 😁

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4

Jarle

Aug 8, 2024

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Stayed 1 night

Disappointing experience for a 4 star hotel. Our large room had a bad smell, like old smoke. No air condition came as a surprise, far too hot room. Carpet had a large spot of whatever history (puke or blood?) Swimming pool area was not allowed for youngsters under 16 years old (except for a couple of hours during ceck in/out time of the day), that also came as a surprise for us arriving with 3 kids. No proactive info or welcoming via email prior to our stay. I total the most expensive and the worst hotel experience we have had in a long time. Unfortunately.

6

Trivan Mathur

Jan 2, 2024

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Stayed 1 night

Décevant- ne vaut pas le prix. Salle de bains sale. Rideaux de douche noires. Des bouteilles d’eau vide qui trainaient. Chambre propre mais petit pour un sois disant ´comfort’. Spa plusieurs choses qui ne marchaient pas.

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6

Sharmila

Sep 11, 2024

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Stayed 2 nights

The property is located well. Close to everything and great view of the mountains. The staff are friendly. The room should have been cleaned better, there was food remnants stuck in the pillow ontop of the bed. Un- fresh smelling shower.

8

Mads

Aug 23, 2025

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Stayed 1 night

Pretty nice hotel. Lobby and dining areas look exclusive. Rooms a little worn with unwashed cups.

10

ELOISA H P

Dec 29, 2025

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Stayed 1 night

Quarto limpo , funcionários gentis e restaurante bom

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6

Brandy

Jan 9, 2023

·

Stayed 6 nights

The hotel was clean but the WiFi was awful and breakfast were decent. Quiet rooms face away from main street

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Rooms

Rooms range from comfortable with balconies and mountain views to small or dated spaces with hard mattresses and thin walls. Common complaints include no air conditioning leading to warm nights, street noise if windows are open, and unreliable Wi‑Fi.

Related guest reviews

6

Fiona carragher

Jul 9, 2024

·

Stayed 2 nights

This is a pleasant hotel located conveniently in the town centre but in a quiet road (in summer). The room was clean but small, breakfast was good. The spa area was as very small. The two hot tubs were tepid and as the weather was poor the two nights we stayed you were unable to sit in them for more than a few moments. One sauna and the steam room were not working and the showers were being refurbished. I had chosen the hotel because the basis of the nice looking spa so this was disappointing.

8

Vladislav

Jan 17, 2024

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Stayed 5 nights

This hotel might have been a 4-star gem a decade ago, but it's showing its age now. The beds are quite small, and the bathroom, especially the hairdryer and showerhead, could use an upgrade. Our attempt at the spa was a bit disappointing – the hammam wasn't working, and the sauna and jacuzzi weren't hot enough. The thin walls meant we could hear everything from our neighbors. On the bright side, the staff is friendly, the location is excellent, and the view is lovely.

6

Marius Paul

Jun 29, 2024

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Stayed 5 nights

Room 408 - (Superior) Pros: Perfectly clean linens. Good pillows. Heavenly good duvet. Cons: Outdated cramped room, cramped bathroom without any storage possibility, 1 m² toilet room without electric vent (you literally hit your head on the door when sitting). Poor and unstable Internet (it worked 2 days out of 5). Gets noisy at night if window is open (no AC). Hotel: Located in the city centre. Jacuzzi and pool outdoors, on the 6th floor, 360 degrees view - best ever experience. Cozy hotel lounge. Friendly reception staff. French breakfast, poor selection - 22 EUR per person. We won't book again.

10

ANA LUCIA

Mar 23, 2025

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Stayed 5 nights

O hotel é muito bem localizado. O staff é extremamente simpático e atencioso. O único ponto negativo foi a internet bastante precária. Caía a todo momento. No mais é tudo de bom.

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8

Sylvie

Feb 2, 2026

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Stayed 1 night

Nous avons opté pour la suite bien agencée et bien située au dernier étage nous permettant de profiter d'une très belle vue et à proximité du centre historique. Nous n'avons malheureusement pas pu tester le Spa, les directives d'accès pour les résidents n'étant pas adaptées aux séjours d'une nuit. C'est fort dommageable.

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10

Sandrine

Jul 15, 2024

·

Stayed 3 nights

Attention l hotel n a pas la clim

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6

Jerry

Jul 21, 2025

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Stayed 1 night

The hotel is ok. Parking is available for 30 euros a day. No AC. They had a small fan only. Drinks seemed expensive in the bar.

8

Erika

Sep 6, 2024

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Stayed 7 nights

The beds need an update. The mattresses are pretty hard and seem old. Also, parking is challenging with the need to call to be let in every time and then drive on what is supposed to be a pedestrian walkway.

10

Dragos

Jan 25, 2025

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Stayed 5 nights

Excellent location, super-friends staff, clean and comfortable. We had a room with a large balcony, and good mountains view. Perfect stay for a few days of skiing. The restaurant is nice for drinks but we found better places for food.

8

Kristen

Sep 8, 2023

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Stayed 2 nights

Great place to stay. It was easy to get to from the train station and walkable to the excursions we took. The only complaint was the pillow’s weren’t what we were hoping for. The room was also very warm and we had a hard time cooling it off.

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Service

Service feedback is mixed: numerous reviews commend friendly, helpful staff and accommodating touches like early check‑in or room changes. Others describe rude or indifferent interactions, unkept promises (e.g., baby crib), and inconsistent professionalism.

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2

SERGIO A

Jan 5, 2024

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Stayed 3 nights

Terrible atención en recepción, excesivamente clasistas y desconfianza, en algún momento salí con micarrybon (para llevarla a reparar a RIMOWA) y recepcionista me detuvo para asegurarse no me fuera sin pagar.. terrible servicio y tacto. Poca experiencia los dos recepcionistas hombres que atendieron

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10

Aziz

Dec 17, 2025

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Stayed 1 night

Excellent séjour dans cet hôtel. L’établissement est très agréable, propre et bien situé. Un grand merci à Mr Farah pour son accueil parfait, son professionnalisme et sa gentillesse. Il a vraiment rendu notre séjour encore plus agréable. Je recommande vivement.

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10

Anyan

Oct 16, 2025

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Stayed 1 night

The location is very close to the church, restaurants and but still quiet. The staff was very friendly and allow me store the luggage and early check in.

2

Jisoon

Feb 15, 2025

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Stayed 2 nights

Extremely rude and unprofessional staffs! I’ve never been yelled at or hung up on by a hotel staff. I’m shocked how a hotel staff can yell at a customer and hang up on the phone. These staffs seriously need basic education on how it’s supposed to work on hospitality services.

8

Anne

Feb 18, 2026

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Stayed 1 night

Room well maintained Staff were friendly

2

Ali

Jan 3, 2025

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Stayed 3 nights

Terrible staff and service! You ask basic request as simple as “can I have a win opener” and they would simply say no. You go to use spa, no one is there to help you, they simply don’t clean your room not even replacing towels! Worst service I’ve ever seen in my life.

4

Kristoffer

Aug 3, 2025

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Stayed 1 night

Very unfriendly and rude staff at check in. Promised a baby crib several times but it never arrived. No parking was possible despite it being offered in the hotel description.

8

Martin

Feb 22, 2026

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Stayed 4 nights

Hjälpsam personal

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8

Ian

Mar 11, 2025

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Stayed 1 night

Really nice hotel and great location in Chamonix. Spa was great after a day skiing. Only negative is the staff just feel a bit hostile and unfriendly.

10

Marianne

Oct 4, 2025

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Stayed 2 nights

Welcoming and helpful the minute we arrived. Just the environment you’d expect in a mountain hotel but with all the amenities. Location was superb!

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Location

Consistently praised central location close to lifts, bus stops, train, shops, restaurants, and attractions, with easy walking access.

Related guest reviews

10

Carl

Aug 17, 2025

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Stayed 3 nights

Great location and friendly staff

8

Carol

Jun 24, 2024

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Stayed 1 night

Beautiful area and great location

10

Richard

Jul 28, 2024

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Stayed 1 night

Great location, right off the downtown area

10

Anyan

Oct 16, 2025

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Stayed 1 night

The location is very close to the church, restaurants and but still quiet. The staff was very friendly and allow me store the luggage and early check in.

10

Mark

Sep 14, 2024

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Stayed 2 nights

Perfect location in town and to hiking out the door

10

Elise

Mar 23, 2024

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Stayed 1 night

Well located in the Center of Chamonix

10

Dragos

Jan 25, 2025

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Stayed 5 nights

Excellent location, super-friends staff, clean and comfortable. We had a room with a large balcony, and good mountains view. Perfect stay for a few days of skiing. The restaurant is nice for drinks but we found better places for food.

8

Isabel

Jan 15, 2026

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Stayed 2 nights

A localização é excelente. O hotel é muito agradável com espaços agradáveis para a estadia

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10

Marianne

Oct 4, 2025

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Stayed 2 nights

Welcoming and helpful the minute we arrived. Just the environment you’d expect in a mountain hotel but with all the amenities. Location was superb!

10

Maureen

Sep 22, 2024

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Stayed 2 nights

It was a lovely property walkable from the train station. Easy to get to shops, restaurants, museums and mountains.

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Dining

Breakfast is often rated very good to excellent. The on‑site restaurant receives mixed notes, with limited choices or items unavailable for dinner, and some guests finding breakfast pricing high or quality uneven.

Related guest reviews

10

Laurence

Jan 29, 2023

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Stayed 4 nights

Excellent séjour, très bon accueil. Les chambres sont très confortables et le petit déjeuner est excellent. La décoration est de type chalet, il y a par ailleurs un spa très agréable, situé sur les toits de l’hôtel, et même en plein hiver c’était très agréable de profiter de la piscine chauffée extérieure!

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8

Vladislav

Jan 17, 2024

·

Stayed 5 nights

This hotel might have been a 4-star gem a decade ago, but it's showing its age now. The beds are quite small, and the bathroom, especially the hairdryer and showerhead, could use an upgrade. Our attempt at the spa was a bit disappointing – the hammam wasn't working, and the sauna and jacuzzi weren't hot enough. The thin walls meant we could hear everything from our neighbors. On the bright side, the staff is friendly, the location is excellent, and the view is lovely.

4

mustafa

Dec 18, 2025

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Stayed 2 nights

eau fraîche pour l'hiver dans le spa sinon concept bien.Chambre chère pour un confort spartiate (pas de couverture,bouteilles d'eau,lit sur une très étroite estrade avec petites marches juste au pied,très dangereuses et pas donc de tables de nuit ,une étagère sur nos têtes et impossible de s'asseoir!)Personnel totalement indifférent.Pt déj.nul.

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10

Paige

Feb 17, 2026

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Stayed 1 night

Very comfortable room for 3, very clean, accommodating staff, spa, excellent breakfast buffet!

8

fredrik

Mar 29, 2022

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Stayed 3 nights

Bra centralt boende. Fint spa. Uselt internet, för dyr frukost.

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10

Sandrine

Aug 25, 2025

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Stayed 1 night

Chambre très confort avec tout ce qu’il faut comme produit dans la salle de Bain Petit déjeuner très varié et excellent

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10

Andrew

Sep 17, 2024

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Stayed 1 night

Great property staff and location. Really liked this hotel and the dining room and breakfast was great.

10

Dragos

Jan 25, 2025

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Stayed 5 nights

Excellent location, super-friends staff, clean and comfortable. We had a room with a large balcony, and good mountains view. Perfect stay for a few days of skiing. The restaurant is nice for drinks but we found better places for food.

10

Bjørnar

Feb 9, 2026

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Stayed 4 nights

Ok room, nice staff, good breakfast and good spa area.

8

Krisitne

Sep 3, 2023

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Stayed 1 night

The service was attentive. We enjoyed a massage in the the sap area which was excellent. The outdoor hot tub was lukewarm but the sauna's were clean & were at the proper temperatures. The restaurant had limited dinner options and were out of most items when we came to dinner at 7pm

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Month	Average price
January	$320
February	$369
March	$269
April	$301
May	$592
June	$224
July	$270
August	$278
September	$168
October	$251
November	$526
December	$263

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8 $388	9 $244	10 $246	11 $266	12 $303
13 $195	14 $195	15 $195	16 $175	17 $202	18 $223	19 $243
20 $174	21 $172	22 $175	23 $249	24 $199	25 $223	26 $223
27 $172	28 $175	29 $180	30 $172

Su	Mo	Tu	We	Th	Fr	Sa
				1 $172	2 $223	3 $228
4 $594	5 $659	6 $594	7 $659	8 $599	9 $601	10 $599
11 $659	12 $659	13 $599	14 $659	15 $659	16	17 $659
18	19 $659	20 $659	21 $659	22 $659	23 $659	24 $594
25 $611	26 $659	27 $659	28 $659	29 $594	30 $659	31 $659

Park Hotel Suisse & Spa

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