Excelsior Chamonix Hotel & Spa
$136
/ night
Avg. for September
Select dates to see prices and availability
$136
/ night
Avg. for September
Monthly average prices
Nightly prices at Excelsior Chamonix Hotel & Spa average $91 in October, the cheapest month, and $256 in August, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $199 |
| February | $236 |
| March | $145 |
| April | $125 |
| May | $170 |
| June | $161 |
| July | $195 |
| August | $256 |
| September | $136 |
| October | $91 |
| November | $105 |
| December | $224 |
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Sep · $136
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Most expensive: August (~$256)
Cheapest: October (~$91)
About this property
Spend the day on the slopes, or enjoy recreational amenities including a seasonal outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage.
Amenities
Spend the day on the slopes, or enjoy recreational amenities including a seasonal outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage.
Business amenities
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Dining
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7 AM to 10:00 AM for a fee.
Rooms
Make yourself at home in one of the 32 guestrooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Location
Located in Chamonix-Mont-Blanc (Les Tines), Excelsior Chamonix Hotel & Spa is within a 5-minute drive of Les Praz - Flegere Ski Lift and Chamonix - Planpraz Ski Lift. This ski hotel is 3.3 mi (5.2 km) from Aiguille du Midi Cable Car and 5.3 mi (8.5 km) from Sea of Ice.
What's nearby
Brevent-Flegere Ski Area(0.3 miles)
Chamonix Golf Club(0.9 miles)
Les Praz - Flegere Ski Lift(1.1 miles)
Flegere Cable Car(1.2 miles)
Les Grands Montets Ski Area(1.4 miles)
Les Chosalets Ski Lift(2.2 miles)
Planards Adventure Park(2.4 miles)
Richard Bozon Sports Complex(2.4 miles)
Chamonix Ice Rink(2.5 miles)
Chamonix Olympic Stadium(2.5 miles)
Montenvers Tram(2.6 miles)
Savoy(2.7 miles)
Chamonix Leisure Park(2.7 miles)
Les Planards Ski Lifts(2.7 miles)
Centre Commercial Alpina(2.7 miles)
The nearest major airport is Sion (SIR)(41.1 miles)
Free Wi-Fi
Safe-Deposit Box
Luggage Storage
24-Hour Front Desk
Bicycle Rents (on site)
Breakfast Available (surcharge)
Location
251 Chemin de Saint Roch, Les Tines, Les Tines, Chamonix-Mont-Blanc, France
Brevent-Flegere Ski Area (0.3 miles)
Chamonix Golf Club (0.9 miles)
Les Praz - Flegere Ski Lift (1.1 miles)
Flegere Cable Car (1.2 miles)
Les Grands Montets Ski Area (1.4 miles)
Les Chosalets Ski Lift (2.2 miles)
Guest reviews
8.3
Very good
Based on 1,955 verified reviews
Who stays here?
Business
4%
Couple
58%
Family
23%
Group
10%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
At Excelsior Chamonix Hôtel & Spa, travellers highlight a quiet setting outside central Chamonix with striking Mont Blanc views, with convenient access via nearby train and bus links making it practical for those comfortable staying away from the town.
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What guests think
At Excelsior Chamonix Hôtel & Spa, travellers highlight a quiet setting outside central Chamonix with striking Mont Blanc views, with convenient access via nearby train and bus links making it practical for those comfortable staying away from the town.
Rooms are generally comfortable, many with balconies and views, though some report weak Wi‑Fi, limited ventilation or no air‑conditioning in warm weather, and occasional noise depending on room location. Staff are frequently described as friendly and helpful, but operations can feel understaffed at times, leading to lapses in housekeeping or administrative hiccups such as billing and occasional room allocation errors. Facilities draw mixed feedback, with paid spa access and a seasonal outdoor pool, while breakfast and half‑board are often praised despite occasional restaurant closures or limited daytime food service. Overall, it suits travellers seeking a quiet, view‑rich base outside the center.
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AI-generated summary based on recent guest reviews
Facilities
Spa access is charged and often needs advance booking, and the outdoor pool is closed in winter. Guests appreciate the pool area when open and the on‑site parking.
Related guest reviews
8
Torben
Jul 29, 2025
·
Stayed 3 nights
4 km från byn, fin utsikt men dock inte från vårt rum, utmärkt mat och perfekt frukost. Trevlig personal. Gratis parkering, 2 km till närmsta lift. Fina områden
4 km från byn, fin utsikt men dock inte från vårt rum, utmärkt mat och perfekt frukost. Trevlig personal. Gratis parkering, 2 km till närmsta lift. Fina områden
10
Vincent
Feb 4, 2024
·
Stayed 2 nights
Très bien. Accès spa payant 40€/ personne
Très bien. Accès spa payant 40€/ personne
6
Mark
Apr 22, 2025
·
Stayed 1 night
The staff were very friendly and helpful. However, our room was not a 4 star. Maybe 2.5 - 3 star. The advertised spa and hot tub are an additional charge of 20 Euros per person per hour, which was not evident in the hotels.com feature. The breakfast was very good. This hotel is a long way out of town, which would have been fine, if the hot tub was included in the price...
The staff were very friendly and helpful. However, our room was not a 4 star. Maybe 2.5 - 3 star. The advertised spa and hot tub are an additional charge of 20 Euros per person per hour, which was not evident in the hotels.com feature. The breakfast was very good. This hotel is a long way out of town, which would have been fine, if the hot tub was included in the price...
6
LAURENT
Dec 16, 2024
·
Stayed 1 night
L'endroit est magnifique en fond de vallée, desserte facile avec le train à proximité, ca sent la suisse ! par contre très dommage de ne pas avoir ete prévenus en amont que l'accès au spa doit etre réservé longtemps à l'avance sinon je serai allé dans un autre hotel. Tout était booké !! et sinon le chasse-neige à l'arriere de l'hotel à 5h le dimanche matin pendant 20'.... reveil garanti mais ca l'hotel n'y peut rien ! Autre sujet, les équipes au breakfast sont sous-staffées... ruptures en cascade à 9h30
L'endroit est magnifique en fond de vallée, desserte facile avec le train à proximité, ca sent la suisse ! par contre très dommage de ne pas avoir ete prévenus en amont que l'accès au spa doit etre réservé longtemps à l'avance sinon je serai allé dans un autre hotel. Tout était booké !! et sinon le chasse-neige à l'arriere de l'hotel à 5h le dimanche matin pendant 20'.... reveil garanti mais ca l'hotel n'y peut rien ! Autre sujet, les équipes au breakfast sont sous-staffées... ruptures en cascade à 9h30
8
Caroline
Jul 10, 2024
·
Stayed 3 nights
Très bon séjour, La seul déception que le spa soit aussi cher 20 euros de l’heure et par personne , Alors que dans d’autres hôtels 4 étoiles tout est compris !!!
Très bon séjour, La seul déception que le spa soit aussi cher 20 euros de l’heure et par personne , Alors que dans d’autres hôtels 4 étoiles tout est compris !!!
10
Emilie
Jul 22, 2024
·
Stayed 1 night
Très jolie chambre, propre, grande avec balcon. Personnel sympathique. Belle piscine et super petit déjeuner buffet :)
Très jolie chambre, propre, grande avec balcon. Personnel sympathique. Belle piscine et super petit déjeuner buffet :)
10
Soowein
Nov 17, 2024
·
Stayed 5 nights
Je suis devenu habitué par hasard, vraiment un petit coin de paradis loin de la ville ! Je regrette seulement que la piscine ne soit pas ouverte l'hiver (': Equipe au top et que je retrouve d'un séjour l'autre ! Je viens aux périodes creuses donc forcément tout est plus appréciable (j'ai même eu la possibilité de faire du room à un jour de la fermeture alors qu'il serait compréhensible que les équipes ne puissent pas s'en charger). Ambiance calme, chaleureuse et tamisée. PDJ et dîner incroyables. Pas un bruit dans l'hôtel - y compris pour des gens qui dormiraient en journée ce qui est parfois mon cas du fait du travail - et équipe à l'écoute des demandes pour arranger le séjour en toutes circonstances. Belle trouvaille et je n'ai qu'une hâte c'est de revenir (:
Je suis devenu habitué par hasard, vraiment un petit coin de paradis loin de la ville ! Je regrette seulement que la piscine ne soit pas ouverte l'hiver (': Equipe au top et que je retrouve d'un séjour l'autre ! Je viens aux périodes creuses donc forcément tout est plus appréciable (j'ai même eu la possibilité de faire du room à un jour de la fermeture alors qu'il serait compréhensible que les équipes ne puissent pas s'en charger). Ambiance calme, chaleureuse et tamisée. PDJ et dîner incroyables. Pas un bruit dans l'hôtel - y compris pour des gens qui dormiraient en journée ce qui est parfois mon cas du fait du travail - et équipe à l'écoute des demandes pour arranger le séjour en toutes circonstances. Belle trouvaille et je n'ai qu'une hâte c'est de revenir (:
8
Thomas
Aug 17, 2025
·
Stayed 3 nights
Sehr schönes und ruhig gelegenes Wellness Hotel. Das Frühstück und Dinner ist hervorragend mit tollem Blick auf den Mont Blanc. Einziger Kritikpunkt: Der Saunabereich sollte für ein Spa-Hotel kostenlos für Gäste sein. Aber ansonsten alles top!
Sehr schönes und ruhig gelegenes Wellness Hotel. Das Frühstück und Dinner ist hervorragend mit tollem Blick auf den Mont Blanc. Einziger Kritikpunkt: Der Saunabereich sollte für ein Spa-Hotel kostenlos für Gäste sein. Aber ansonsten alles top!
8
Matthew
Jun 30, 2025
·
Stayed 2 nights
We booked this hotel so that we could have a chillout following a climb of Mont Blanc. PRO'S = Very clean and modern throughout. Nice pool area and outdoor dining area. Helpful and friendly reception team. Bedrooms are modern, comfortable, and very clean. CONS = Hospitality could be so much better. When we stayed the temperature was around 30+ degrees so very hot - the hotel does not offer drinks before 4pm and when asked the staff were reluctant to even provide a soft drink. The outdoor dining area is lovely and yet the hotel does not serve lunch!! this could be a real money maker for them and an obvious addition if they could be bothered. The hotel is completely on its own and so has a captive audience - there are literally no other options for food or drink in the area and that includes shops. Overall we liked the hotel but it could be so much more. The man in charge of the restaurant should also learn to smile as he was particularly miserable.
We booked this hotel so that we could have a chillout following a climb of Mont Blanc. PRO'S = Very clean and modern throughout. Nice pool area and outdoor dining area. Helpful and friendly reception team. Bedrooms are modern, comfortable, and very clean. CONS = Hospitality could be so much better. When we stayed the temperature was around 30+ degrees so very hot - the hotel does not offer drinks before 4pm and when asked the staff were reluctant to even provide a soft drink. The outdoor dining area is lovely and yet the hotel does not serve lunch!! this could be a real money maker for them and an obvious addition if they could be bothered. The hotel is completely on its own and so has a captive audience - there are literally no other options for food or drink in the area and that includes shops. Overall we liked the hotel but it could be so much more. The man in charge of the restaurant should also learn to smile as he was particularly miserable.
8
SIMEN
Feb 20, 2026
·
Stayed 4 nights
Veldig hyggelig hotell og betjening. Litt nedtur å måtte betale 20€ for spa. Og det bare for en time. Kaldt vann og uten bobler i jacuzzien. Utebassenget er stengt på vinteren.
Veldig hyggelig hotell og betjening. Litt nedtur å måtte betale 20€ for spa. Og det bare for en time. Kaldt vann og uten bobler i jacuzzien. Utebassenget er stengt på vinteren.
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests find the hotel and rooms clean, but several report housekeeping lapses and occasional maintenance issues such as dust, towels not replaced, or clogged drains.
Related guest reviews
10
david
Aug 21, 2024
·
Stayed 3 nights
L’hôtel est très bien situé à l’écart du centre ville d’où un calme absolu Le personnel est très aimable et disponible La chambre était très belle et très propre J’y retournerai avec grand plaisir
L’hôtel est très bien situé à l’écart du centre ville d’où un calme absolu Le personnel est très aimable et disponible La chambre était très belle et très propre J’y retournerai avec grand plaisir
6
Marie-Charlotte
May 14, 2022
·
Stayed 1 night
L'amabilité du personnel est agréable, la literie assez confortable. Cependant la poussière partout, les sanitaires mal récurés, et des personnes qui criaient et gesticulaient aisément (jusqu'à que j'intervienne à plus d'11h30) ne m'ont pas plus.
L'amabilité du personnel est agréable, la literie assez confortable. Cependant la poussière partout, les sanitaires mal récurés, et des personnes qui criaient et gesticulaient aisément (jusqu'à que j'intervienne à plus d'11h30) ne m'ont pas plus.
6
Raphael
Jul 24, 2025
·
Stayed 3 nights
Gute Lage und auch freundliches Personal. Es mangelte allerdings am Service. Handtücher wurden nicht gewechselt, das Zimmertelefon funktionierte nicht (und wurde auch nicht repariert nach Rückmeldung) und der Abfluss des Waschbeckens war verstopft. Insgesamt aber sauber und okay.
Gute Lage und auch freundliches Personal. Es mangelte allerdings am Service. Handtücher wurden nicht gewechselt, das Zimmertelefon funktionierte nicht (und wurde auch nicht repariert nach Rückmeldung) und der Abfluss des Waschbeckens war verstopft. Insgesamt aber sauber und okay.
10
JULIE
Nov 4, 2023
·
Stayed 1 night
Hôtel parfait rien à reprocher. Personnel à l’écoute et très agréable . Hygiène et confort assuré. Je recommande vivement , rapport qualité prix irréprochable
Hôtel parfait rien à reprocher. Personnel à l’écoute et très agréable . Hygiène et confort assuré. Je recommande vivement , rapport qualité prix irréprochable
6
Harriet
Sep 8, 2025
·
Stayed 2 nights
It was a beautiful hotel, clean, and the staff were gracious. Yet, I’m still trying to iron out an excessive charge on a credit card even though I had paid in advance through Expedia at the time I booked the room (2nights). I believe this disputed charge will be resolved given that no record of expenses was ever incurred.
It was a beautiful hotel, clean, and the staff were gracious. Yet, I’m still trying to iron out an excessive charge on a credit card even though I had paid in advance through Expedia at the time I booked the room (2nights). I believe this disputed charge will be resolved given that no record of expenses was ever incurred.
10
Emilie
Jul 22, 2024
·
Stayed 1 night
Très jolie chambre, propre, grande avec balcon. Personnel sympathique. Belle piscine et super petit déjeuner buffet :)
Très jolie chambre, propre, grande avec balcon. Personnel sympathique. Belle piscine et super petit déjeuner buffet :)
8
Matthew
Jun 30, 2025
·
Stayed 2 nights
We booked this hotel so that we could have a chillout following a climb of Mont Blanc. PRO'S = Very clean and modern throughout. Nice pool area and outdoor dining area. Helpful and friendly reception team. Bedrooms are modern, comfortable, and very clean. CONS = Hospitality could be so much better. When we stayed the temperature was around 30+ degrees so very hot - the hotel does not offer drinks before 4pm and when asked the staff were reluctant to even provide a soft drink. The outdoor dining area is lovely and yet the hotel does not serve lunch!! this could be a real money maker for them and an obvious addition if they could be bothered. The hotel is completely on its own and so has a captive audience - there are literally no other options for food or drink in the area and that includes shops. Overall we liked the hotel but it could be so much more. The man in charge of the restaurant should also learn to smile as he was particularly miserable.
We booked this hotel so that we could have a chillout following a climb of Mont Blanc. PRO'S = Very clean and modern throughout. Nice pool area and outdoor dining area. Helpful and friendly reception team. Bedrooms are modern, comfortable, and very clean. CONS = Hospitality could be so much better. When we stayed the temperature was around 30+ degrees so very hot - the hotel does not offer drinks before 4pm and when asked the staff were reluctant to even provide a soft drink. The outdoor dining area is lovely and yet the hotel does not serve lunch!! this could be a real money maker for them and an obvious addition if they could be bothered. The hotel is completely on its own and so has a captive audience - there are literally no other options for food or drink in the area and that includes shops. Overall we liked the hotel but it could be so much more. The man in charge of the restaurant should also learn to smile as he was particularly miserable.
4
Alister
Sep 10, 2024
·
Stayed 2 nights
We found the hotel to be very poorly run. On the second day the room was made up. Damp towels were put on top of the beds, used coffee cups were left, coffee and sugar wasn’t replaced. The dining area for breakfast was poorly run. Jars of jams had run out and not been replaced. Tables were left dirty, floor was sticky. Overall this hotel is poorly run, understaffed and the staff that do work there don’t do the job properly. I would choose another hotel if I were you.
We found the hotel to be very poorly run. On the second day the room was made up. Damp towels were put on top of the beds, used coffee cups were left, coffee and sugar wasn’t replaced. The dining area for breakfast was poorly run. Jars of jams had run out and not been replaced. Tables were left dirty, floor was sticky. Overall this hotel is poorly run, understaffed and the staff that do work there don’t do the job properly. I would choose another hotel if I were you.
4
Navin
Jan 3, 2022
·
Stayed 5 nights
Our room was given to someone, we have to wait more than one hour to get another room. Through out the week no wifi and no 4G in our room. Very service of spa. Breakfast was ok. Cleaning lady didnot replace soap and enough water, even repeatly asked.
Our room was given to someone, we have to wait more than one hour to get another room. Through out the week no wifi and no 4G in our room. Very service of spa. Breakfast was ok. Cleaning lady didnot replace soap and enough water, even repeatly asked.
10
Rebecca and Philip
Jul 25, 2024
·
Stayed 4 nights
Excellent value for money. Rooms clean and comfortable. Close to train stop. Pool a bonus and very friendly helpful staff. Highly recommended.
Excellent value for money. Rooms clean and comfortable. Close to train stop. Pool a bonus and very friendly helpful staff. Highly recommended.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally comfortable, often with balconies and mountain views. Some reviews note weak Wi‑Fi and limited ventilation or no air‑conditioning in hotter periods, plus occasional road or early‑morning noise depending on location.
Related guest reviews
8
Johanna
Jul 21, 2024
·
Stayed 4 nights
Bra hotell om man söker nått på sidan om Chamonix att ha som utgångspunkt. Ventilationen existerar inte på rummen men i övrigt är det ett trevligt ställe.
Bra hotell om man söker nått på sidan om Chamonix att ha som utgångspunkt. Ventilationen existerar inte på rummen men i övrigt är det ett trevligt ställe.
8
Karri
Aug 31, 2025
·
Stayed 1 night
Decent room size and the beds were comfortable. The views from the windows were amazing. Bathroom amenities were nice. We showed up at 9:53 for breakfast and they didn’t want to serve us unless we hurried so we skipped it and went to our other hotel. We didn’t use the pool or spa which was extra anyway. Easy walk to the train to get into town as well. The hotel is in a very quiet part of town and we slept well.
Decent room size and the beds were comfortable. The views from the windows were amazing. Bathroom amenities were nice. We showed up at 9:53 for breakfast and they didn’t want to serve us unless we hurried so we skipped it and went to our other hotel. We didn’t use the pool or spa which was extra anyway. Easy walk to the train to get into town as well. The hotel is in a very quiet part of town and we slept well.
8
Gary
Jul 1, 2025
·
Stayed 2 nights
Convenience and facilities are excellent, but no air-conditioning.
Convenience and facilities are excellent, but no air-conditioning.
8
Jean-Charles
Nov 4, 2023
·
Stayed 2 nights
Bon séjour, la chambre était spacieuse et confortable. Le personnel est accueillant. Le wifi n’était pas très performant cependant.
Bon séjour, la chambre était spacieuse et confortable. Le personnel est accueillant. Le wifi n’était pas très performant cependant.
10
Emilie
Jul 22, 2024
·
Stayed 1 night
Très jolie chambre, propre, grande avec balcon. Personnel sympathique. Belle piscine et super petit déjeuner buffet :)
Très jolie chambre, propre, grande avec balcon. Personnel sympathique. Belle piscine et super petit déjeuner buffet :)
10
Philippe
Feb 8, 2026
·
Stayed 2 nights
Chambre confortable
Chambre confortable
8
Matthew
Jun 30, 2025
·
Stayed 2 nights
We booked this hotel so that we could have a chillout following a climb of Mont Blanc. PRO'S = Very clean and modern throughout. Nice pool area and outdoor dining area. Helpful and friendly reception team. Bedrooms are modern, comfortable, and very clean. CONS = Hospitality could be so much better. When we stayed the temperature was around 30+ degrees so very hot - the hotel does not offer drinks before 4pm and when asked the staff were reluctant to even provide a soft drink. The outdoor dining area is lovely and yet the hotel does not serve lunch!! this could be a real money maker for them and an obvious addition if they could be bothered. The hotel is completely on its own and so has a captive audience - there are literally no other options for food or drink in the area and that includes shops. Overall we liked the hotel but it could be so much more. The man in charge of the restaurant should also learn to smile as he was particularly miserable.
We booked this hotel so that we could have a chillout following a climb of Mont Blanc. PRO'S = Very clean and modern throughout. Nice pool area and outdoor dining area. Helpful and friendly reception team. Bedrooms are modern, comfortable, and very clean. CONS = Hospitality could be so much better. When we stayed the temperature was around 30+ degrees so very hot - the hotel does not offer drinks before 4pm and when asked the staff were reluctant to even provide a soft drink. The outdoor dining area is lovely and yet the hotel does not serve lunch!! this could be a real money maker for them and an obvious addition if they could be bothered. The hotel is completely on its own and so has a captive audience - there are literally no other options for food or drink in the area and that includes shops. Overall we liked the hotel but it could be so much more. The man in charge of the restaurant should also learn to smile as he was particularly miserable.
8
Anne Lisbeth
Jul 10, 2025
·
Stayed 3 nights
Veldig fornøyd med rommet og bassenget, men en del støy fra veien. Ville bedt om å få rom på baksiden hvis vi skulle bodd der igjen.
Veldig fornøyd med rommet og bassenget, men en del støy fra veien. Ville bedt om å få rom på baksiden hvis vi skulle bodd der igjen.
10
Anthony
Jul 13, 2024
·
Stayed 1 night
Great room and breakfast. Best of all was the view of Mont Blanc from our balcony.
Great room and breakfast. Best of all was the view of Mont Blanc from our balcony.
4
Navin
Jan 3, 2022
·
Stayed 5 nights
Our room was given to someone, we have to wait more than one hour to get another room. Through out the week no wifi and no 4G in our room. Very service of spa. Breakfast was ok. Cleaning lady didnot replace soap and enough water, even repeatly asked.
Our room was given to someone, we have to wait more than one hour to get another room. Through out the week no wifi and no 4G in our room. Very service of spa. Breakfast was ok. Cleaning lady didnot replace soap and enough water, even repeatly asked.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently praised as friendly and helpful. However, understaffing and operational glitches appear at times, including billing or check‑in errors and uneven restaurant hospitality.
Related guest reviews
10
Arnaud
Jun 22, 2025
·
Stayed 1 night
Accueil trés agréable
Accueil trés agréable
6
Mark
Apr 22, 2025
·
Stayed 1 night
The staff were very friendly and helpful. However, our room was not a 4 star. Maybe 2.5 - 3 star. The advertised spa and hot tub are an additional charge of 20 Euros per person per hour, which was not evident in the hotels.com feature. The breakfast was very good. This hotel is a long way out of town, which would have been fine, if the hot tub was included in the price...
The staff were very friendly and helpful. However, our room was not a 4 star. Maybe 2.5 - 3 star. The advertised spa and hot tub are an additional charge of 20 Euros per person per hour, which was not evident in the hotels.com feature. The breakfast was very good. This hotel is a long way out of town, which would have been fine, if the hot tub was included in the price...
6
LAURENT
Dec 16, 2024
·
Stayed 1 night
L'endroit est magnifique en fond de vallée, desserte facile avec le train à proximité, ca sent la suisse ! par contre très dommage de ne pas avoir ete prévenus en amont que l'accès au spa doit etre réservé longtemps à l'avance sinon je serai allé dans un autre hotel. Tout était booké !! et sinon le chasse-neige à l'arriere de l'hotel à 5h le dimanche matin pendant 20'.... reveil garanti mais ca l'hotel n'y peut rien ! Autre sujet, les équipes au breakfast sont sous-staffées... ruptures en cascade à 9h30
L'endroit est magnifique en fond de vallée, desserte facile avec le train à proximité, ca sent la suisse ! par contre très dommage de ne pas avoir ete prévenus en amont que l'accès au spa doit etre réservé longtemps à l'avance sinon je serai allé dans un autre hotel. Tout était booké !! et sinon le chasse-neige à l'arriere de l'hotel à 5h le dimanche matin pendant 20'.... reveil garanti mais ca l'hotel n'y peut rien ! Autre sujet, les équipes au breakfast sont sous-staffées... ruptures en cascade à 9h30
8
Samuel
Jan 28, 2025
·
Stayed 2 nights
Un we en amoureux dans un bon établissement. L'hôtel est bien situé en dehors de la ville, au calme. Notre sejour s'est tres bien déroulé. Un petit bemol sur l'état de la chambre, rien de bien grave mais, ayant des habitudes dans des établissements de ce niveau... il y aurait peut-etre des petits travaux d'embellissement à faire. Peinture qui s'effrite, TV défaillante quand le temps n'est pas au beaux fixe. Mais dans l'ensemble c'est un bon hôtel. Le personnel est aux petits soins, l'environnement est parfait pour se reposer, le spa est bien egalement propre et bien équipé. J'y retournerai sans problème.
Un we en amoureux dans un bon établissement. L'hôtel est bien situé en dehors de la ville, au calme. Notre sejour s'est tres bien déroulé. Un petit bemol sur l'état de la chambre, rien de bien grave mais, ayant des habitudes dans des établissements de ce niveau... il y aurait peut-etre des petits travaux d'embellissement à faire. Peinture qui s'effrite, TV défaillante quand le temps n'est pas au beaux fixe. Mais dans l'ensemble c'est un bon hôtel. Le personnel est aux petits soins, l'environnement est parfait pour se reposer, le spa est bien egalement propre et bien équipé. J'y retournerai sans problème.
6
Harriet
Sep 8, 2025
·
Stayed 2 nights
It was a beautiful hotel, clean, and the staff were gracious. Yet, I’m still trying to iron out an excessive charge on a credit card even though I had paid in advance through Expedia at the time I booked the room (2nights). I believe this disputed charge will be resolved given that no record of expenses was ever incurred.
It was a beautiful hotel, clean, and the staff were gracious. Yet, I’m still trying to iron out an excessive charge on a credit card even though I had paid in advance through Expedia at the time I booked the room (2nights). I believe this disputed charge will be resolved given that no record of expenses was ever incurred.
10
Florence
Jun 14, 2025
·
Stayed 1 night
Personnel très agréable.
Personnel très agréable.
10
Soowein
Nov 17, 2024
·
Stayed 5 nights
Je suis devenu habitué par hasard, vraiment un petit coin de paradis loin de la ville ! Je regrette seulement que la piscine ne soit pas ouverte l'hiver (': Equipe au top et que je retrouve d'un séjour l'autre ! Je viens aux périodes creuses donc forcément tout est plus appréciable (j'ai même eu la possibilité de faire du room à un jour de la fermeture alors qu'il serait compréhensible que les équipes ne puissent pas s'en charger). Ambiance calme, chaleureuse et tamisée. PDJ et dîner incroyables. Pas un bruit dans l'hôtel - y compris pour des gens qui dormiraient en journée ce qui est parfois mon cas du fait du travail - et équipe à l'écoute des demandes pour arranger le séjour en toutes circonstances. Belle trouvaille et je n'ai qu'une hâte c'est de revenir (:
Je suis devenu habitué par hasard, vraiment un petit coin de paradis loin de la ville ! Je regrette seulement que la piscine ne soit pas ouverte l'hiver (': Equipe au top et que je retrouve d'un séjour l'autre ! Je viens aux périodes creuses donc forcément tout est plus appréciable (j'ai même eu la possibilité de faire du room à un jour de la fermeture alors qu'il serait compréhensible que les équipes ne puissent pas s'en charger). Ambiance calme, chaleureuse et tamisée. PDJ et dîner incroyables. Pas un bruit dans l'hôtel - y compris pour des gens qui dormiraient en journée ce qui est parfois mon cas du fait du travail - et équipe à l'écoute des demandes pour arranger le séjour en toutes circonstances. Belle trouvaille et je n'ai qu'une hâte c'est de revenir (:
8
Matthew
Jun 30, 2025
·
Stayed 2 nights
We booked this hotel so that we could have a chillout following a climb of Mont Blanc. PRO'S = Very clean and modern throughout. Nice pool area and outdoor dining area. Helpful and friendly reception team. Bedrooms are modern, comfortable, and very clean. CONS = Hospitality could be so much better. When we stayed the temperature was around 30+ degrees so very hot - the hotel does not offer drinks before 4pm and when asked the staff were reluctant to even provide a soft drink. The outdoor dining area is lovely and yet the hotel does not serve lunch!! this could be a real money maker for them and an obvious addition if they could be bothered. The hotel is completely on its own and so has a captive audience - there are literally no other options for food or drink in the area and that includes shops. Overall we liked the hotel but it could be so much more. The man in charge of the restaurant should also learn to smile as he was particularly miserable.
We booked this hotel so that we could have a chillout following a climb of Mont Blanc. PRO'S = Very clean and modern throughout. Nice pool area and outdoor dining area. Helpful and friendly reception team. Bedrooms are modern, comfortable, and very clean. CONS = Hospitality could be so much better. When we stayed the temperature was around 30+ degrees so very hot - the hotel does not offer drinks before 4pm and when asked the staff were reluctant to even provide a soft drink. The outdoor dining area is lovely and yet the hotel does not serve lunch!! this could be a real money maker for them and an obvious addition if they could be bothered. The hotel is completely on its own and so has a captive audience - there are literally no other options for food or drink in the area and that includes shops. Overall we liked the hotel but it could be so much more. The man in charge of the restaurant should also learn to smile as he was particularly miserable.
4
Alister
Sep 10, 2024
·
Stayed 2 nights
We found the hotel to be very poorly run. On the second day the room was made up. Damp towels were put on top of the beds, used coffee cups were left, coffee and sugar wasn’t replaced. The dining area for breakfast was poorly run. Jars of jams had run out and not been replaced. Tables were left dirty, floor was sticky. Overall this hotel is poorly run, understaffed and the staff that do work there don’t do the job properly. I would choose another hotel if I were you.
We found the hotel to be very poorly run. On the second day the room was made up. Damp towels were put on top of the beds, used coffee cups were left, coffee and sugar wasn’t replaced. The dining area for breakfast was poorly run. Jars of jams had run out and not been replaced. Tables were left dirty, floor was sticky. Overall this hotel is poorly run, understaffed and the staff that do work there don’t do the job properly. I would choose another hotel if I were you.
4
Navin
Jan 3, 2022
·
Stayed 5 nights
Our room was given to someone, we have to wait more than one hour to get another room. Through out the week no wifi and no 4G in our room. Very service of spa. Breakfast was ok. Cleaning lady didnot replace soap and enough water, even repeatly asked.
Our room was given to someone, we have to wait more than one hour to get another room. Through out the week no wifi and no 4G in our room. Very service of spa. Breakfast was ok. Cleaning lady didnot replace soap and enough water, even repeatly asked.
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AI-generated summary based on recent guest reviews
Location
Quiet setting outside central Chamonix with mountain views and handy access to nearby train and bus links; driving to town typically takes a short time. Some guests find it too far from the center.
Related guest reviews
8
Torben
Jul 29, 2025
·
Stayed 3 nights
4 km från byn, fin utsikt men dock inte från vårt rum, utmärkt mat och perfekt frukost. Trevlig personal. Gratis parkering, 2 km till närmsta lift. Fina områden
4 km från byn, fin utsikt men dock inte från vårt rum, utmärkt mat och perfekt frukost. Trevlig personal. Gratis parkering, 2 km till närmsta lift. Fina områden
8
Karri
Aug 31, 2025
·
Stayed 1 night
Decent room size and the beds were comfortable. The views from the windows were amazing. Bathroom amenities were nice. We showed up at 9:53 for breakfast and they didn’t want to serve us unless we hurried so we skipped it and went to our other hotel. We didn’t use the pool or spa which was extra anyway. Easy walk to the train to get into town as well. The hotel is in a very quiet part of town and we slept well.
Decent room size and the beds were comfortable. The views from the windows were amazing. Bathroom amenities were nice. We showed up at 9:53 for breakfast and they didn’t want to serve us unless we hurried so we skipped it and went to our other hotel. We didn’t use the pool or spa which was extra anyway. Easy walk to the train to get into town as well. The hotel is in a very quiet part of town and we slept well.
8
Mercedes
May 5, 2024
·
Stayed 2 nights
El hotel está muy bien pero no es la mejor ubicación
El hotel está muy bien pero no es la mejor ubicación
10
David
Jul 3, 2024
·
Stayed 1 night
Very friendly and helpful upon arrival. Given rail passes for free transit during our stay. Train station a short walk from hotel. So we just left the car parked free and used the train to explore the area.
Very friendly and helpful upon arrival. Given rail passes for free transit during our stay. Train station a short walk from hotel. So we just left the car parked free and used the train to explore the area.
10
Vidar
Jul 13, 2025
·
Stayed 3 nights
Fint og rolig hotell litt utenfor sentrum. Enkelt å ta tog til og fra sentrum.
Fint og rolig hotell litt utenfor sentrum. Enkelt å ta tog til og fra sentrum.
10
Mats-Niklas
Jul 4, 2024
·
Stayed 4 nights
Tolle Unterkunft mit sehr gutem Service. Kostenloser Zug in das Zentrum.
Tolle Unterkunft mit sehr gutem Service. Kostenloser Zug in das Zentrum.
10
SCOTT
Sep 5, 2024
·
Stayed 2 nights
Great hotel with stunning views of Mont Blanc! Great breakfast buffet, great parking, nice quiet location. It’s about a 10 minute drive to the heart of Chamonix and l’aiguille de Midi. So if you want a hotel outside of the busy area but close and convenient, this is for you.
Great hotel with stunning views of Mont Blanc! Great breakfast buffet, great parking, nice quiet location. It’s about a 10 minute drive to the heart of Chamonix and l’aiguille de Midi. So if you want a hotel outside of the busy area but close and convenient, this is for you.
10
Mark
Mar 18, 2024
·
Stayed 7 nights
We stayed for a ski break. We had a hire car, and used it for the various ski areas - which worked really well, but there was also ski bus stop150 metres down the road. The beds are really comfortable, the half board food excellent and we loved the friendly and helpful staff.
We stayed for a ski break. We had a hire car, and used it for the various ski areas - which worked really well, but there was also ski bus stop150 metres down the road. The beds are really comfortable, the half board food excellent and we loved the friendly and helpful staff.
8
Marcela
Sep 6, 2025
·
Stayed 3 nights
Es un buen hotel, pero está lejos de chamonix y no hay como ir y volver fácil
Es un buen hotel, pero está lejos de chamonix y no hay como ir y volver fácil
6
Sang Hwa
Jul 16, 2024
·
Stayed 4 nights
보통이예요. 샤모니 센터빌에서 그리 먼 곳에 있는지 몰랐어요. 설명에 넣어야 할 듯.
보통이예요. 샤모니 센터빌에서 그리 먼 곳에 있는지 몰랐어요. 설명에 넣어야 할 듯.
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AI-generated summary based on recent guest reviews
Dining
Breakfast and half‑board meals are commonly praised for quality. Downsides include restaurant closures on some dates, no lunch service at times, repetitive menus, and slow restocking when breakfast is busy.
Related guest reviews
8
Torben
Jul 29, 2025
·
Stayed 3 nights
4 km från byn, fin utsikt men dock inte från vårt rum, utmärkt mat och perfekt frukost. Trevlig personal. Gratis parkering, 2 km till närmsta lift. Fina områden
4 km från byn, fin utsikt men dock inte från vårt rum, utmärkt mat och perfekt frukost. Trevlig personal. Gratis parkering, 2 km till närmsta lift. Fina områden
6
LAURENT
Dec 16, 2024
·
Stayed 1 night
L'endroit est magnifique en fond de vallée, desserte facile avec le train à proximité, ca sent la suisse ! par contre très dommage de ne pas avoir ete prévenus en amont que l'accès au spa doit etre réservé longtemps à l'avance sinon je serai allé dans un autre hotel. Tout était booké !! et sinon le chasse-neige à l'arriere de l'hotel à 5h le dimanche matin pendant 20'.... reveil garanti mais ca l'hotel n'y peut rien ! Autre sujet, les équipes au breakfast sont sous-staffées... ruptures en cascade à 9h30
L'endroit est magnifique en fond de vallée, desserte facile avec le train à proximité, ca sent la suisse ! par contre très dommage de ne pas avoir ete prévenus en amont que l'accès au spa doit etre réservé longtemps à l'avance sinon je serai allé dans un autre hotel. Tout était booké !! et sinon le chasse-neige à l'arriere de l'hotel à 5h le dimanche matin pendant 20'.... reveil garanti mais ca l'hotel n'y peut rien ! Autre sujet, les équipes au breakfast sont sous-staffées... ruptures en cascade à 9h30
10
Emilie
Jul 22, 2024
·
Stayed 1 night
Très jolie chambre, propre, grande avec balcon. Personnel sympathique. Belle piscine et super petit déjeuner buffet :)
Très jolie chambre, propre, grande avec balcon. Personnel sympathique. Belle piscine et super petit déjeuner buffet :)
10
Soowein
Nov 17, 2024
·
Stayed 5 nights
Je suis devenu habitué par hasard, vraiment un petit coin de paradis loin de la ville ! Je regrette seulement que la piscine ne soit pas ouverte l'hiver (': Equipe au top et que je retrouve d'un séjour l'autre ! Je viens aux périodes creuses donc forcément tout est plus appréciable (j'ai même eu la possibilité de faire du room à un jour de la fermeture alors qu'il serait compréhensible que les équipes ne puissent pas s'en charger). Ambiance calme, chaleureuse et tamisée. PDJ et dîner incroyables. Pas un bruit dans l'hôtel - y compris pour des gens qui dormiraient en journée ce qui est parfois mon cas du fait du travail - et équipe à l'écoute des demandes pour arranger le séjour en toutes circonstances. Belle trouvaille et je n'ai qu'une hâte c'est de revenir (:
Je suis devenu habitué par hasard, vraiment un petit coin de paradis loin de la ville ! Je regrette seulement que la piscine ne soit pas ouverte l'hiver (': Equipe au top et que je retrouve d'un séjour l'autre ! Je viens aux périodes creuses donc forcément tout est plus appréciable (j'ai même eu la possibilité de faire du room à un jour de la fermeture alors qu'il serait compréhensible que les équipes ne puissent pas s'en charger). Ambiance calme, chaleureuse et tamisée. PDJ et dîner incroyables. Pas un bruit dans l'hôtel - y compris pour des gens qui dormiraient en journée ce qui est parfois mon cas du fait du travail - et équipe à l'écoute des demandes pour arranger le séjour en toutes circonstances. Belle trouvaille et je n'ai qu'une hâte c'est de revenir (:
10
Rachel
Oct 15, 2025
·
Stayed 2 nights
It was all very nice except the restaurant was closed during my stay.
It was all very nice except the restaurant was closed during my stay.
8
Thomas
Aug 17, 2025
·
Stayed 3 nights
Sehr schönes und ruhig gelegenes Wellness Hotel. Das Frühstück und Dinner ist hervorragend mit tollem Blick auf den Mont Blanc. Einziger Kritikpunkt: Der Saunabereich sollte für ein Spa-Hotel kostenlos für Gäste sein. Aber ansonsten alles top!
Sehr schönes und ruhig gelegenes Wellness Hotel. Das Frühstück und Dinner ist hervorragend mit tollem Blick auf den Mont Blanc. Einziger Kritikpunkt: Der Saunabereich sollte für ein Spa-Hotel kostenlos für Gäste sein. Aber ansonsten alles top!
8
Matthew
Jun 30, 2025
·
Stayed 2 nights
We booked this hotel so that we could have a chillout following a climb of Mont Blanc. PRO'S = Very clean and modern throughout. Nice pool area and outdoor dining area. Helpful and friendly reception team. Bedrooms are modern, comfortable, and very clean. CONS = Hospitality could be so much better. When we stayed the temperature was around 30+ degrees so very hot - the hotel does not offer drinks before 4pm and when asked the staff were reluctant to even provide a soft drink. The outdoor dining area is lovely and yet the hotel does not serve lunch!! this could be a real money maker for them and an obvious addition if they could be bothered. The hotel is completely on its own and so has a captive audience - there are literally no other options for food or drink in the area and that includes shops. Overall we liked the hotel but it could be so much more. The man in charge of the restaurant should also learn to smile as he was particularly miserable.
We booked this hotel so that we could have a chillout following a climb of Mont Blanc. PRO'S = Very clean and modern throughout. Nice pool area and outdoor dining area. Helpful and friendly reception team. Bedrooms are modern, comfortable, and very clean. CONS = Hospitality could be so much better. When we stayed the temperature was around 30+ degrees so very hot - the hotel does not offer drinks before 4pm and when asked the staff were reluctant to even provide a soft drink. The outdoor dining area is lovely and yet the hotel does not serve lunch!! this could be a real money maker for them and an obvious addition if they could be bothered. The hotel is completely on its own and so has a captive audience - there are literally no other options for food or drink in the area and that includes shops. Overall we liked the hotel but it could be so much more. The man in charge of the restaurant should also learn to smile as he was particularly miserable.
10
Marian
May 24, 2024
·
Stayed 1 night
This was close to Monte Blanc Tunnel just 15 mins drive so a convenient place to stay overnight and with half board available with a delicious menu and great breakfast it was a real find!
This was close to Monte Blanc Tunnel just 15 mins drive so a convenient place to stay overnight and with half board available with a delicious menu and great breakfast it was a real find!
10
SCOTT
Sep 5, 2024
·
Stayed 2 nights
Great hotel with stunning views of Mont Blanc! Great breakfast buffet, great parking, nice quiet location. It’s about a 10 minute drive to the heart of Chamonix and l’aiguille de Midi. So if you want a hotel outside of the busy area but close and convenient, this is for you.
Great hotel with stunning views of Mont Blanc! Great breakfast buffet, great parking, nice quiet location. It’s about a 10 minute drive to the heart of Chamonix and l’aiguille de Midi. So if you want a hotel outside of the busy area but close and convenient, this is for you.
8
Chandni
Sep 27, 2025
·
Stayed 1 night
Lovely stay here and great hotel with beautiful views. Restaurant was closed so didn't get to try this
Lovely stay here and great hotel with beautiful views. Restaurant was closed so didn't get to try this
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AI-generated summary based on recent guest reviews
8
Lise-Lotte
May 26, 2026
·
Stayed 1 night
.
.
10
jody
Mar 8, 2026
·
Stayed 3 nights
slopes accessible by bus or train
slopes accessible by bus or train
10
Rachel
Oct 15, 2025
·
Stayed 2 nights
It was all very nice except the restaurant was closed during my stay.
It was all very nice except the restaurant was closed during my stay.
10
Hal
Oct 4, 2025
·
Stayed 4 nights
We stayed before when it was a Best Western. It was great then and sill is. Nice and quiet with access to trails and easy access to town.
We stayed before when it was a Best Western. It was great then and sill is. Nice and quiet with access to trails and easy access to town.
8
Chandni
Sep 27, 2025
·
Stayed 1 night
Lovely stay here and great hotel with beautiful views. Restaurant was closed so didn't get to try this
Lovely stay here and great hotel with beautiful views. Restaurant was closed so didn't get to try this
FAQs about Excelsior Chamonix Hotel & Spa
Is parking available at the hotel?
Yes, free self-parking is available on-site. However, parking is limited.
What type of breakfast is offered and what are the serving hours?
A continental breakfast is available daily from 7 AM to 10 AM for a fee of approximately EUR 20 for adults and EUR 10 for children.
Does the hotel allow pets?
Yes, pets are allowed with a fee of EUR 20 per pet, per day. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 4 PM to 11:59 PM, and check-out is by 11 AM. Late check-out may be available for a fee of EUR 50, subject to availability.
Are airport shuttle services available?
Yes, airport shuttle services are available. Guests should contact the property directly to arrange the transfer.
What accessibility features does the hotel offer for guests with disabilities?
The hotel provides step-free entrances and wheelchair-accessible facilities in public areas. Additional accessibility features may be available upon request.
Where is the hotel located in relation to key attractions?
The hotel is located in Chamonix-Mont-Blanc (Les Tines), within a 5-minute drive of Les Praz - Flegere Ski Lift and Chamonix - Planpraz Ski Lift. It is approximately 3.3 miles from Aiguille du Midi Cable Car and 5.3 miles from Sea of Ice.
Does the hotel have a swimming pool?
Yes, the hotel features a seasonal outdoor pool, which is open from June to August. Pool access is available from 10 AM to 9 PM.
What are the hotel's policies regarding children?
Children are allowed at the hotel. The minimum age for children to stay for free has not been specified.
Does the hotel offer extra beds or cribs?
The hotel does not specify the availability of extra beds or cribs. Guests are encouraged to contact the property directly for specific requests and availability.
Have a question?
Instant AI responses are based on hotel information
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- The seasonal pool will be open from June to August.
- Pool access available from 10:00 AM to 9:00 PM.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-in and contactless check-out are available.
- Fee for continental breakfast: approximately EUR 20 for adults and EUR 10 for children
- Pet fee: EUR 20 per pet, per day
- Service animals are exempt from fees
- Late check-out fee: EUR 50 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Free Wi-Fi
Safe-Deposit Box
Luggage Storage
24-Hour Front Desk
Bicycle Rents (on site)
Breakfast Available (surcharge)
General
Breakfast Available (surcharge)
Coffee/Tea in Common Areas
Food and Water Bowls
Handrails in Stairways
Smoke-Free Property
Snack Bar/Deli
Stair-Free Path to Entrance
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair Accessible Path of Travel
Wheelchair-Accessible Lounge
Wheelchair-Accessible on-Site Restaurant
Wheelchair-Accessible Pool
Wheelchair-Accessible Public Washroom
Internet
Free Wi-Fi
Services
Safe-Deposit Box
Luggage Storage
24-Hour Front Desk
Concierge Services
Reception (free)
Ski Passes Available
Ski Storage
Tours/Ticket Assistance
Well-Lit Path to Entrance
Activities
Bicycle Rents (on site)
Newspapers in Lobby (free)
Pool (Seasonal Outdoor)
Terrace
Parking
Parking (Self) (free)
Parking (Uncovered)