Name: St. Ermin's Hotel, Autograph Collection
Address: 2 Caxton Street, Westminster, London, London (and vicinity), England, United Kingdom, London, Greater London, United Kingdom
Rating: 9.1

Guest reviews

9.1

Superb

Based on 1,003 verified reviews

Who stays here?

Business

13%

Couple

39%

Family

36%

Group

8%

Solo

2%

What guests think

AI-generated summary based on recent guest reviews

Reviews of St. Ermin's Hotel, Autograph Collection highlight a beautiful, historic property with exceptionally friendly service, a convenient yet tucked-away Westminster location near the Tube and major sights, and family-friendly touches like spacious suites, kids' activities, and evening socials.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Victor

4 weeks ago

·

Stayed 6 nights

Incredible people.

10

David

25 Feb 2026

·

Stayed 2 nights

Absolutely a lovely stay!

2

Kevin

10 Feb 2026

·

Stayed 2 nights

Property damaged by staff, made to feel we were lying about it, and compensation after spending £500+ was a glass of champagne on a future visit. There will be no future visit

10

Laura

8 Feb 2026

·

Stayed 1 night

The staff were very attentive and helpful. The room was really clean and comfortable. The family rooms have two bathrooms which was ideal. The concierge kept our bags for us, even after check out, which was so helpful. Highly recommend.

10

Kerisha

5 Feb 2026

·

Stayed 5 nights

The room was spotless, housekeepers and all staff were very friendly. Housekeeping was done daily. The amenities were modern and the towels and rags were brand new and spotless. I would highly recommend staying at this hotel

2 Caxton Street, Westminster, London, London (and vicinity), England, United Kingdom

Location

A stay at St. Ermins Hotel, Autograph Collection places you in the heart of London, within a 10-minute walk of Buckingham Palace and Westminster Abbey. This luxury hotel is 0.5 mi (0.8 km) from Big Ben and 0.6 mi (0.9 km) from Westminster Bridge.

St. James Park(0.3 Miles)

Westminster Abbey(0.3 Miles)

Houses of Parliament(0.4 Miles)

Buckingham Palace(0.4 Miles)

Big Ben(0.5 Miles)

Green Park(0.5 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 01:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self parking is available on-site for a fee of GBP 55 per night. Valet parking is also offered at the same rate. Reservations are not required.

Full breakfast is available for a fee of approximately GBP 25 for adults and GBP 12.50 for children. Breakfast is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Check-in time is from 3:00 PM, and check-out is until 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

The hotel offers limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. There are also elevators available for ease of movement within the property.

The hotel is centrally located in London, within a 10-minute walk of Westminster Abbey and Buckingham Palace. Other nearby attractions include Big Ben (0.5 mi), Westminster Bridge (0.6 mi), and St. James Park (0.3 mi).

Children are welcome at the hotel. There is no specified minimum age for children to stay for free.

The hotel offers family rooms, but specific information regarding extra beds and cribs is not provided. It is advisable to contact the property directly for details on availability and any associated costs.

St. Ermin's Hotel, Autograph Collection

Amenities

Property description

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