Is parking available at the property?

Yes, parking is available on-site. There is both free and limited parking, as well as valet parking services.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6 AM to 10 AM for a fee, approximately CRC 6500 to 8200 per person.

Does the property allow pets?

Pets are not allowed at this property, but service animals are exempt from this policy.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is by 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

Are airport shuttle services available?

Yes, airport shuttle services are available for a surcharge of CRC 30000 per vehicle (one-way, maximum occupancy 6). Guests must contact the property 72 hours prior to arrival to arrange the transfer.

What accessibility features does the property offer?

The property features limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas and rooms.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in San José, just a 4-minute drive from Sabana Park and 6 minutes from the National Stadium of Costa Rica. It is also 0.2 miles from Parque Espana and 6.1 miles from Multiplaza Mall Escazu.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available, with access from 6:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Up to 2 children aged 12 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers connecting/adjoining rooms, which are subject to availability and can be requested. Specific information about extra beds or cribs is not provided.

Delta Hotels San Jose Aurola - Costa Rica

Average nightly price at Delta Hotels by Marriott San Jose Aurola by month, last 12 months (USD)
Month	Average price
January	US$126
February	US$134
March	US$117
April	US$127
May	US$127
June	US$123
July	US$123
August	US$133
September	US$124
October	US$97
November	US$120
December	US$116

What guests think

At Delta Hotels by Marriott San Jose Aurola, travellers consistently praise the friendly, helpful staff and central, walkable location near sights, while noting that many rooms feel dated, with renovations in progress and occasional city noise.

Cleanliness and upkeep are mixed, with repeated mentions of musty odours, damp or humidity, and maintenance issues such as intermittent hot water and weak air conditioning. Breakfast often earns strong reviews, though some guests found limited menus, slow service, or inconsistent quality. Expect a convenient city base with warm service and aging rooms.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Facilities include an indoor pool and a bar; some note the gym needs renovation, the pool felt cold with ladder-only exits, and the TV system is poor. Renovations are underway, parking is straightforward, and a few reported valet-charge confusion.

Related guest reviews

8

guillermo

17 Mar 2025

·

Stayed 5 nights

The TV system is by far one of the worst I have experienced. Menu is a little short on offerings Everything else is fine

2

Lotta

11 Dec 2025

·

Stayed 1 night

Everything, this was not a five star star hotel. More like 1 star. Dirty not renovated in maybe 20 years and expensive looking at what you got. Like a bad bed and breakfast. Then they said the parking was free and tried to charge us for valet parking. Terrible.

8

Timothy

22 Feb 2025

·

Stayed 3 nights

Pool was unsafe, no steps out just metal ladder not good for seniors with limited arm strength. Also totally unheated in the shade so too cold to stay in (February visit). One ladder was loose as well.

4

Julia

5 Apr 2025

·

Stayed 1 night

They are doing renovations in the whole building. We walked into our room and it smelled musty and everything was damp. We sat on the bed and felt like the sheets were wet. The room was extremely humid and the AC didn't work. We tried to call to the front desk and the phone didn't work. The food and drinks at the bar were not great. We waited an hour for pizza and boneless wings. We stayed at two other much less expensive places on our trip that was much better in all ways. We expected at least that from a Marriot.

8

Joseph

29 Mar 2025

·

Stayed 2 nights

This was a great hotel in the middle of everything in San Jose. The rooms were clean, although the one we stayed in did have a musty smell. The breakfast was great. The staff was top notch. Parking was easy. The area around the hotel was good. This is the middle of a huge city, so there are always big city issues. We would stay at this hotel again.

8

Evelma

14 Apr 2025

·

Stayed 2 nights

This city hotel is undergoing renovations to update but they have worked to make sure it’s not unpleasant.

10

Joseph

3 Oct 2024

·

Stayed 4 nights

This probably the best deal in San Jose Costa Rica, beautiful Hotel, Great Indoor Pool, definitely on my go to list.

8

Alejandro

1 Jul 2025

·

Stayed 4 nights

El gimnasio necesita renovación urgente. La comida del restaurante muy buena.

8

Yemisrach

19 Sept 2025

·

Stayed 3 nights

The location is great. Some of the employees are very helpful and friendly. The receptionist who works in the morning was very helpful and very pleasant. The guy who works in the bar was very friendly and helpful. The same goes to the bellman working in the morning.

10

Joan

2 Oct 2024

·

Stayed 1 night

Thank goodness we found this hotel! They are updating the rooms which is a wonderful thing! The staff were friendly and accommodating.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Feedback on cleanliness and upkeep is inconsistent, with repeated mentions of musty odours, stained or dirty carpets/tubs, and signs of mould or damp. Several guests also faced maintenance lapses such as no hot water and humidity/AC problems.

Related guest reviews

4

Rebecca

27 Feb 2025

·

Stayed 6 nights

Hotel is very old. Rooms are set to be remodeled next year and boy do they need it. Old carpet, smells of mold. Breakfast was so so, didn’t have enough dishes and fruit was sad. Lobby was nice and staff was friendly. We were supposed to stay 5 nights but checked out after one and went elsewhere. Not a great part of town either.

4

Maxime

19 Apr 2025

·

Stayed 2 nights

I stayed 2 nights at the Delta Aurola with my family. The staff and their client service approach were remarkable. The Delta Aurola loses points in terms of cleanliness and comfort. As soon as we stepped out of the elevator, there was a strong smell of damp and humidity. The rooms and halls have carpets, which do not help. We had to ask for a room change, and still, we felt like we were covered in humid sheets despite the AC and temperature control. Also, the place needs renovations as the installations were outdated, and some were mouldy. The buffet was good. Again, the service was friendly, very helpful and always with a smile.

2

Glenis

16 Feb 2025

·

Stayed 2 nights

Two days here no hot water and no competition for the inconvenience. No notification of any repairs. After three cold showers I have to say my patience has run out. I will post my bad experience to my 50000 subscribers. This is the first bad review I will sadly be doing…. Just a bad experience over all and I had to endure the cold shoulder not to stink like this hotel apparently intended for me.

4

Robert

15 Feb 2025

·

Stayed 1 night

Problem with tv but biggest problem was no hot water all night

6

Ayyaz Hussain

11 Feb 2025

·

Stayed 3 nights

Property had dirty rugs in the room, bathroom tub was dirty.

4

Julia

5 Apr 2025

·

Stayed 1 night

They are doing renovations in the whole building. We walked into our room and it smelled musty and everything was damp. We sat on the bed and felt like the sheets were wet. The room was extremely humid and the AC didn't work. We tried to call to the front desk and the phone didn't work. The food and drinks at the bar were not great. We waited an hour for pizza and boneless wings. We stayed at two other much less expensive places on our trip that was much better in all ways. We expected at least that from a Marriot.

2

Juan Fernando

21 Jun 2024

·

Stayed 4 nights

Mal, muy mal. El desayuno terrible la ubicación, sin donde poder sentarse, mesas sin arreglar. Poco surtido para el precio. Room service pésimo, 40 minutos para contestar el teléfono, el pedido incompleto. En la habitación una cucaracha, el lavamanos no salía el agua sucia. La televisión no funcionaba, pedí ayuda y 2 horas para q mantenimiento subiera a la habitación. En conclusión mal, muy mal.

6

Betty

1 Feb 2026

·

Stayed 2 nights

The room smelled. The bathroom could be cleaned better. A hair was left on the soap dish. It needs better ventilation because it looks like mold is growing between the tiles. And the bathtub mat should be replaced, old and dirty looking. Remember to have a copy that states you get free breakfast. We had to prove it. On the positive side the lobby is beautiful and the valet and tour guide were helpful. The downtown location is walkable.

6

EDUARD

10 Feb 2025

·

Stayed 1 night

La habitación huele mal, no hay extractor de olores en el baño, las ventanas a la calle estaban muy sucias, manchadas con excrementos de pajaro. Las camas si estaban bastente bien, confortables, limpias. Observé etiquetas o placas de activos de inventario dentro de un cuadro decorativo, al igual en cada mueble de manera muy visible, me parecio de mal gusto, espejo, mesas, respaldares de cama.

6

Bernardo

14 Sept 2025

·

Stayed 2 nights

Stains on the floor, humidity and ac issues

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally dated, though some are spacious with city views and comfortable beds. City noise can be heard in some rooms, and a few reported weak soundproofing and tech issues like poor TV and spotty Wi-Fi.

Related guest reviews

8

guillermo

17 Mar 2025

·

Stayed 5 nights

The TV system is by far one of the worst I have experienced. Menu is a little short on offerings Everything else is fine

4

David

1 May 2024

·

Stayed 1 night

Tengo una queja, el internet fallo. Y teniamos una video conferencia a una hora espesifica. Mi hijo tuvo que ir al loby del hotel y con una tardia de 20 minutos. Quedo muy mal con el grupo de trabajo.

6

Roxana

20 Sept 2025

·

Stayed 2 nights

Excelente ubicación del centro. Habitaciones limpias pero no modernas.

10

constance

6 Mar 2025

·

Stayed 3 nights

We had a wonderful room on the 16 th floor with a gorgeous view all over san jose. Beds were super comfortable. Staff were friendly and helpful. It is right across the street from a pretty little park and very easy walking distance to the major museums we visited. We also walked to the interesting central market, where we bought ourselves flowers for our room . The sidewalks are very uneven in san jose and we never tried walking at night , but had dinner at the hotel. The breakfast that came with the room was a really fabulous buffet that had everything one could want, hot and cold. Dinners at the hotel were generously sized so by the second night we knew how to order better. We didn’t try the pool but it looked inviting if a bit cool. I definitely would stay at this hotel again.

8

Rajesh

4 Jan 2025

·

Stayed 7 nights

The Property is centrally located, the staff is very helpful and the Services like breakfast was really good. The hotel decor like carpets, showers etc are a bit dated.

8

CHRISTINE

29 Sept 2025

·

Stayed 1 night

We had a early flight so the price was good. the only issue is the noise. but with any hotel in a big city you will have noise.

10

Igor

16 Nov 2024

·

Stayed 1 night

The staff was friendly, the service was good. Soundproofing could be improved, the area around is noisy. The room was well-appointed, but could be freshened up (the sink had a crack, the bathtub mat was very old).

8

Carole

13 May 2025

·

Stayed 2 nights

Belle grande chambre avec un lit king confortable au 10 ieme étage et vue sur la ville. C'était bien mais un peu humide. Mais il faut dire que tout est humide au Costa Rica. Salle de bain correcte et pomme de douche qui fonctionne très bien. Bon buffet déjeuner avec du choix mais tout ça a un prix. Il y a des restaurants autour nais il faut marcher un peu. À distance de marche une dizaine de minutes il y a la rue principale avec les magasins. Il y a aussi pas loin le chibatown qui est quand assez grand.

8

Frederick

9 Sept 2024

·

Stayed 6 nights

Bien placé en centre ville, hôtel confortable, calme, bon petit déjeuner. Le personnel est aimable et attentionné. L’ameublement est un peu vieillot. Dans la journée le quartier est animé : nombreux commerces et restaurants. Par contre à la nuit tombée, la fréquentation des rues n’est pas rassurante

10

Carmen

6 Aug 2025

·

Stayed 1 night

Everything was grwat since the moment we got there. The staff was very friendly. Our room was great.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is a strong point, with many reviewers praising friendly, helpful staff across reception, bell, and bar. There are occasional hiccups around check-in, maintenance follow-up, and included-breakfast verification.

Related guest reviews

8

Leonardo

23 Apr 2024

·

Stayed 2 nights

demora no checkin nao encontravam nossa reserva, nas 2 diárias tive que solicitar as toalhas porque haviam esquecido de deixar 2 dias

8

Anthony

30 Jan 2026

·

Stayed 3 nights

Room very good staff friendly and helpful Hotel much improved decoration wise We have enjoyed visiting this hotel many times in the past

10

Robert

26 Jan 2025

·

Stayed 3 nights

This is a very good property. The staff were all extremely friendly and helpful. I liked the location. The kitchen was very good. Breakfast buffet was excellent.

10

Thomas

12 Jan 2025

·

Stayed 1 night

The customer service and reception team, led by John, were outstanding. A great experience, thank you!!

10

Patricia

13 Jun 2025

·

Stayed 1 night

Staff the best. Very helpful

8

Joseph

29 Mar 2025

·

Stayed 2 nights

This was a great hotel in the middle of everything in San Jose. The rooms were clean, although the one we stayed in did have a musty smell. The breakfast was great. The staff was top notch. Parking was easy. The area around the hotel was good. This is the middle of a huge city, so there are always big city issues. We would stay at this hotel again.

10

Jason

22 Jun 2025

·

Stayed 2 nights

Daniel was amazing coming from the US he was very knowledgeable and gave us places to go etc. thank you !!!

4

Edwin

26 Apr 2024

·

Stayed 4 nights

The lobby is very nice. Other than that do not stay here. The air conditioner has 2 speed freeze or super hot, they do not tell anything. The tv an internet when out . They told me that they sent a repair mem . They are lying , I ask for the repairmen by the lobby because the are lying about everything. Breakfast was horrible everything was cold. Finally they gave a new room. Is like the use their money in the lobby to impress people. Do not get fool.

10

Johnathon

14 Apr 2025

·

Stayed 4 nights

Everyone was very sweet and nice. And i will be back to visit soon

8

Yemisrach

19 Sept 2025

·

Stayed 3 nights

The location is great. Some of the employees are very helpful and friendly. The receptionist who works in the morning was very helpful and very pleasant. The guy who works in the bar was very friendly and helpful. The same goes to the bellman working in the morning.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Centrally located near markets, museums, parks and the National Theater, with most attractions walkable. Several guests caution that the surrounding area feels less comfortable after dark, and big-city noise can carry.

Related guest reviews

10

Ilya

5 Dec 2024

·

Stayed 1 night

Decent yet old hotel. Great place to spend a night. Lots of shops and market around, yet it doesn't feel safe to walk on streets at night.

10

constance

6 Mar 2025

·

Stayed 3 nights

We had a wonderful room on the 16 th floor with a gorgeous view all over san jose. Beds were super comfortable. Staff were friendly and helpful. It is right across the street from a pretty little park and very easy walking distance to the major museums we visited. We also walked to the interesting central market, where we bought ourselves flowers for our room . The sidewalks are very uneven in san jose and we never tried walking at night , but had dinner at the hotel. The breakfast that came with the room was a really fabulous buffet that had everything one could want, hot and cold. Dinners at the hotel were generously sized so by the second night we knew how to order better. We didn’t try the pool but it looked inviting if a bit cool. I definitely would stay at this hotel again.

8

Mingjiang

27 Jan 2025

·

Stayed 2 nights

Being in the center of the city.

10

Chirag

22 Mar 2025

·

Stayed 1 night

Great location

6

Betty

1 Feb 2026

·

Stayed 2 nights

The room smelled. The bathroom could be cleaned better. A hair was left on the soap dish. It needs better ventilation because it looks like mold is growing between the tiles. And the bathtub mat should be replaced, old and dirty looking. Remember to have a copy that states you get free breakfast. We had to prove it. On the positive side the lobby is beautiful and the valet and tour guide were helpful. The downtown location is walkable.

6

Keira

18 Apr 2025

·

Stayed 2 nights

The location was ideal for getting around San José. Shopping and Cultural aspects were all within walking distance. The area felt safe, and you could easily traverse at night. The hotel dining left a lot to be desired, and more menu options or daily adjustments to the menu would be an asset.

8

Vladimir

18 Dec 2024

·

Stayed 4 nights

In front there is a nice small park area with a mini mart slash bakery right next to it. All good restaurants close early for food. Unless you are using Uber Eats it’s hard to find a decent place after 10pm

8

Carole

13 May 2025

·

Stayed 2 nights

Belle grande chambre avec un lit king confortable au 10 ieme étage et vue sur la ville. C'était bien mais un peu humide. Mais il faut dire que tout est humide au Costa Rica. Salle de bain correcte et pomme de douche qui fonctionne très bien. Bon buffet déjeuner avec du choix mais tout ça a un prix. Il y a des restaurants autour nais il faut marcher un peu. À distance de marche une dizaine de minutes il y a la rue principale avec les magasins. Il y a aussi pas loin le chibatown qui est quand assez grand.

8

Frederick

9 Sept 2024

·

Stayed 6 nights

Bien placé en centre ville, hôtel confortable, calme, bon petit déjeuner. Le personnel est aimable et attentionné. L’ameublement est un peu vieillot. Dans la journée le quartier est animé : nombreux commerces et restaurants. Par contre à la nuit tombée, la fréquentation des rues n’est pas rassurante

10

Justine

25 Jul 2024

·

Stayed 5 nights

The location near the Central Market and National Theater was great. The woman who cleaned my room (Ana) was wonderful. The people who worked at the front desk were kind and helpful. The hotel restaurant was good and cafes and restaurants and stores were within a short walk from the hotel. I liked the gym although it might be good to add another treadmill eventually. (There is currently only one treadmill.) my room was large and my bed was excellent for sleeping. I would love to return to this hotel.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised, with several calling the buffet excellent or fabulous; some also liked the restaurant. Others found the menu limited, bar food underwhelming, service slow, or breakfast quality/availability inconsistent.

Related guest reviews

8

guillermo

17 Mar 2025

·

Stayed 5 nights

The TV system is by far one of the worst I have experienced. Menu is a little short on offerings Everything else is fine

10

Jorge

1 Jun 2025

·

Stayed 3 nights

A true place to stay in the heart of San Jose Awesome hotel best breskfast buffet i will repeat many visits

10

Joan

21 Sept 2024

·

Stayed 1 night

New to Costa Rica, this Delta hotel was perfect. The staff were kind and friendly. The bartender, Ian, served me a glass of wine three times the size I'd get in the states. The breakfast choices were too numerous to list. What a great find!

10

Robert

26 Jan 2025

·

Stayed 3 nights

This is a very good property. The staff were all extremely friendly and helpful. I liked the location. The kitchen was very good. Breakfast buffet was excellent.

4

Julia

5 Apr 2025

·

Stayed 1 night

They are doing renovations in the whole building. We walked into our room and it smelled musty and everything was damp. We sat on the bed and felt like the sheets were wet. The room was extremely humid and the AC didn't work. We tried to call to the front desk and the phone didn't work. The food and drinks at the bar were not great. We waited an hour for pizza and boneless wings. We stayed at two other much less expensive places on our trip that was much better in all ways. We expected at least that from a Marriot.

10

constance

6 Mar 2025

·

Stayed 3 nights

We had a wonderful room on the 16 th floor with a gorgeous view all over san jose. Beds were super comfortable. Staff were friendly and helpful. It is right across the street from a pretty little park and very easy walking distance to the major museums we visited. We also walked to the interesting central market, where we bought ourselves flowers for our room . The sidewalks are very uneven in san jose and we never tried walking at night , but had dinner at the hotel. The breakfast that came with the room was a really fabulous buffet that had everything one could want, hot and cold. Dinners at the hotel were generously sized so by the second night we knew how to order better. We didn’t try the pool but it looked inviting if a bit cool. I definitely would stay at this hotel again.

2

Juan Fernando

21 Jun 2024

·

Stayed 4 nights

Mal, muy mal. El desayuno terrible la ubicación, sin donde poder sentarse, mesas sin arreglar. Poco surtido para el precio. Room service pésimo, 40 minutos para contestar el teléfono, el pedido incompleto. En la habitación una cucaracha, el lavamanos no salía el agua sucia. La televisión no funcionaba, pedí ayuda y 2 horas para q mantenimiento subiera a la habitación. En conclusión mal, muy mal.

6

Keira

18 Apr 2025

·

Stayed 2 nights

The location was ideal for getting around San José. Shopping and Cultural aspects were all within walking distance. The area felt safe, and you could easily traverse at night. The hotel dining left a lot to be desired, and more menu options or daily adjustments to the menu would be an asset.

8

Alejandro

1 Jul 2025

·

Stayed 4 nights

El gimnasio necesita renovación urgente. La comida del restaurante muy buena.

8

Carole

13 May 2025

·

Stayed 2 nights

Belle grande chambre avec un lit king confortable au 10 ieme étage et vue sur la ville. C'était bien mais un peu humide. Mais il faut dire que tout est humide au Costa Rica. Salle de bain correcte et pomme de douche qui fonctionne très bien. Bon buffet déjeuner avec du choix mais tout ça a un prix. Il y a des restaurants autour nais il faut marcher un peu. À distance de marche une dizaine de minutes il y a la rue principale avec les magasins. Il y a aussi pas loin le chibatown qui est quand assez grand.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $90	2 $90	3 $90	4 $92	5 $118	6 $89	7 $89
8 $105	9 $92	10 $118	11 $118	12 $116	13 $118	14 $87
15 $90	16 $118	17 $118	18 $118	19 $118	20 $118	21 $118
22 $118	23 $91	24 $91	25 $118	26 $118	27 $118	28 $118
29 $118	30 $90

Delta Hotels by Marriott San Jose Aurola

Prices for Delta Hotels by Marriott San Jose Aurola

Monthly average prices

About this property

Location

Room options

Executive Room, 1 King Bed, City View

Executive Room, 2 Double Beds, City View

Executive Suite, 1 King Bed with Sofa Bed, City View

Standard Room, 1 King Bed, City View

Standard Room, 2 Double Beds, City View

Junior Suite, 2 Double Beds, City View

Guest reviews of Delta Hotels by Marriott San Jose Aurola

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Delta Hotels by Marriott San Jose Aurola

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $96	22 $94	23 $136	24 $86
25 $91	26 $89	27 $89	28 $111	29 $92	30 $116	31 $116