Is parking available at the property?

Self-parking is available on-site for a fee of EUR 18.00 per night, which includes in/out privileges. No reservation is required.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are available daily from 6:30 AM to 10 AM for a fee of approximately EUR 19 for adults and EUR 10 for children.

Does the property allow pets?

Pets are allowed at the property with a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

Airport shuttle services are available for a surcharge. Guests must contact the property 72 hours prior to arrival to arrange the transfer.

What accessibility features does the property offer?

The property has limited wheelchair accessibility, including designated accessible parking and some public areas. Step-free entrances are available.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Vienna, just a 3-minute walk from Raimund Theater and a 5-minute drive from MuseumsQuartier. It is approximately 1.9 miles from Schönbrunn Palace and 2.1 miles from Leopold Museum.

What are the policies for guests staying with children?

Children are allowed at the property, and children up to the age of 12 can stay for free.

Leonardo Vienna Westbahnhof Hotel in Vienna

Average nightly price at Leonardo Vienna Westbahnhof by month, last 12 months (USD)
Month	Average price
January	$114
February	$95
March	$113
April	$128
May	$185
June	$126
July	$106
August	$87
September	$126
October	$131
November	$139
December	$226

What guests think

At Leonardo Vienna Westbahnhof, guests praise the handy location near Westbahnhof and transit, but report compact rooms with tight bathrooms, noticeable noise from corridors or street, and patchy in-room Wi-Fi, with service friendly overall yet housekeeping consistency uneven.

Breakfast feedback varies: many enjoy the selection, while others find quality inconsistent and the dining area crowded with slow table clearing. Facilities feel basic, with small or slow lifts, a compact gym despite a nice view, and challenging parking. Best for travelers prioritizing location and value over space and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Lifts are small or slow, with occasional outages; the gym is compact but offers a nice view. Parking is available but often described as tight or difficult.

Related guest reviews

2

Christian

Apr 12, 2025

·

Stayed 1 night

Sehr abgewohntes Hotel, 2 von 3 Liften außer Betrieb. Zimmer sehr klein - sehr niedrige Raumhöhe, Lüftung kann man nicht abschalten - konstantes Geräusch der Lüftung

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6

Peter

Jun 9, 2025

·

Stayed 2 nights

Privater Solo-Aufenthalt (2 Nächte). Hotel ist in sehr guter Lage (U-Bahn-Anbindung). Modern und durchschnittlich/akzeptabel sauber. Allerdings war das Einzelzimmer winzig, der nutzbare Raum im 6 Stock noch dazu wegen Dachschräge noch weiter limitiert. Durch die Lage unter dem Dach war das Zimmer beim Betreten recht aufgeheizt, allerdings gibt es eine Klimaanlage. Das Badezimmer ist so eng, dass man mit breiten Schultern schon Probleme beim näheren Zutritt zum Spiegel und dem Waschbecken hat. Zimmerwände sind dünn und ich hatte Probleme mit Lärm von Gang und/oder Nachbarzimmer(n). Auch die eigene Zimmertüre viel mit lautem Wumms ins Schloss und die Klodeckel hat keinen Softschliessmechanismus. Alle das verursacht Lärm der ganz schnell die Nachtruhe beeinträchtigt. Der Vorhang zum Abdunkeln des Zimmers deckt nicht einmal das komplette Fenster ab, womit ein unangenehmes Gefühl betreffend möglicher Blicke von gegenüber entstand. Es gibt 3 Lifte - 2 davon sind sehr klein, sodass man sich oft sehr zusammendrücken muss. Frühstück ist standard europäisch mit Ok Auswahl. Angebotene Eierspeise ist aber leider höchstwahrscheinlich basierend auf billigem Eipulver, der Oragenschaft von minderer Qualität und wässrig und selbiges setzt sich leider auf bei den Produkten der vorhandenen Kaffeeautomaten fort. Der bei genauem Hinsehen in einer eigenen Kanne auch angebotene Filterkaffee schmeckt jedenfalls besser.

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10

john

May 22, 2023

·

Stayed 11 nights

Hotel is in a good location for trams and U bahn next to westbahnhof. It has 3 elevator's for customers. The bedroom has a kettle so lots of hot drinks.

10

Kevin

Feb 9, 2025

·

Stayed 3 nights

Great location and tidy. However staff apart from 1, were hard work. Lifts very slow, and room not cleaned on last day so had to request towels.

8

Thomas

Apr 30, 2025

·

Stayed 1 night

Lage super in der Nähe des Westbahnhofes. Tiefgarage für heutige Autos sehr eng Aber es geht. Bett sind nach meinem Geschmack zu weich und bei einem Doppelbett ist leider eine Bettdecke zu wenig.

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4

Isa

Oct 2, 2023

·

Stayed 11 nights

Delay in room cleaning have to remind them Wifi never worked properly Elevators are too small and sometimes have to wait Gym too small

8

Halyna

Jul 13, 2024

·

Stayed 3 nights

Good pressured water, and comfortable rooms. It has air conditioning which is something that you must appreciate while staying in any place in Europe. Tons of restaurants around and relatively close to the center. The personnel was courteous and attentive. It good place to stay in Vienna if you are on a budget (not requiring all the bells and whistles of a 5 stars hotel). Note: the gym has a single universal machine, an elliptical and stationary bike, but has a hell of a view!

8

Kristine A V

Sep 12, 2024

·

Stayed 3 nights

A good place to stay! Great view from the gym!

8

Benedikt

Feb 5, 2024

·

Stayed 3 nights

Die Aufnahme war sehr freundlich. Ich habe mich wohl gefühlt und trotz Hauptverkehrsstraße vor dem Fenster sehr gut geschlafen. An einigen Stellen wurde deutlich, dass das Hotel etwas Instandsetzung brauchen könnte. (Risse an Wänden im Bad etc.) Der Fitnessbereich besteht aus drei Geräten und kann ggf. schnell belegt sein, zumal er um 21.00 Uhr schließt, wobei ich problemlos auch bis 21.10 bleiben konnte. Die unmittelbare Nähe zum Westbahnhof sorgt für eine ausgezeichnete Verkehrsanbindung und Einkaufsmöglichkeiten bis 23.00 Uhr, allerdings auch für eine Atmosphäre, in der sich nicht jeder wohl fühlen wird. Ich selbst würde aber wieder dort übernachten.

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6

Massimo

Feb 9, 2026

·

Stayed 1 night

Il parcheggio è terribile sia in entrata che uscita. Camere troppo calde e piccole. Solo il letto è molto comodo, il resto angusto. Doccia in pendenza. Colazione molto varia ma scadente, prodotti di pessima qualità

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests find rooms clean, but reports of stained carpets, dusty or missed spots, and occasional pests suggest inconsistent housekeeping.

Related guest reviews

4

otto

Sep 13, 2025

·

Stayed 2 nights

Kakalaken neben dem Speiseraum Wir waren schon das drittemal im Leonardo Aber vermutlich das letzte mal

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8

Douglas

Sep 4, 2024

·

Stayed 4 nights

This is the second time I have stayed in this hotel. Overall it is pretty good although, our room on the 4th floor had a sloping ceiling. We had a different room last year which was better. The rooms are reasonably clean, the top shelf in our cupboard was very dusty, perhaps because the cleaners can't reach. I dusted it myself. The area is handy for the Westbanhof train station and two lines of the underground as well as a number of restaurants on Mariahilfstrasse. The breakfast had a reasonable selection of hot and cold options. Staff were a bit slow at clearing tables though. Perhaps they were short staffed when we were there. It didn't spoil the holiday though. Overall it was fine and Vienna is a beutiful city.

10

Alan

May 12, 2025

·

Stayed 6 nights

Location was GREAT. Loved being close to the underground station. We would get pastry, do wherever we wanted and come back to our nice clean and comfortable room and then easily found good food and shopping. If we come back to Vienna we will stay there again.

4

Rachael

Jan 15, 2024

·

Stayed 1 night

Really not happy the cleaning. Or the bad condition of the cot . It was covered it dark brown marks which I hope was just chocolate but either way couldn’t put my 2 month old baby in it and so sleep was a very big issue . The room it self carpet full of stains bedding had hair on it . Really not great but I have to say the lady at reception was very lovely and helpful .

8

Maurizio

Aug 16, 2024

·

Stayed 5 nights

Nel complesso carino con una buona colazione anche varia, ma la pulizia delle camere è veramente scarsa con capelli dappertutto.

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6

Melanie

Feb 4, 2024

·

Stayed 2 nights

Das Zimmer ist sehr klein, der Teppich war voller Flecken, die Schublade im Bad war kaputt und der Fön ist eine Zumutung. Das Personal an der Rezeption ist ok, mehr aber auch nicht.

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4

Olaf

Dec 15, 2022

·

Stayed 19,340 nights

Das Zimmer war zur Hauptstraße hin ausgerichtet. Zeitweise war es recht laut, obwohl das Fenster geschlossen war. Außerdem war auch nach dem Besuch des Zimmermädchens mein Zimmer nicht sauber. Am Sonntag kam sogar keine Reinigung vorbei.

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8

Lars Åke Magnus

Dec 27, 2025

·

Stayed 2 nights

Fint rum, bra städat och trevlig personal

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10

Alain

May 24, 2023

·

Stayed 1 night

Belle chambre très propre et literie très bonne

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10

Heike

Jun 2, 2023

·

Stayed 3 nights

Das Hotel ist schön und sauber ausgestattet. Frühstück war super und es gab viel Auswahl. Das Personal war sehr nett und freundlich. In der Nähe befindet sich eine U-Bahn Station und man konnte somit viele Sehenswürdigkeiten in kurzer Zeit erreichen. Wir hatten einen tollen Urlaub!

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Rooms

Rooms are generally small with very compact bathrooms and limited soundproofing, and temperature control can be problematic. Several reviews also cite unreliable in-room Wi-Fi.

Related guest reviews

8

Constance

May 27, 2023

·

Stayed 3 nights

Hotel and staff was good but WIFI was horrible. Could not even do any work from the hotel

6

Peter

Jun 9, 2025

·

Stayed 2 nights

Privater Solo-Aufenthalt (2 Nächte). Hotel ist in sehr guter Lage (U-Bahn-Anbindung). Modern und durchschnittlich/akzeptabel sauber. Allerdings war das Einzelzimmer winzig, der nutzbare Raum im 6 Stock noch dazu wegen Dachschräge noch weiter limitiert. Durch die Lage unter dem Dach war das Zimmer beim Betreten recht aufgeheizt, allerdings gibt es eine Klimaanlage. Das Badezimmer ist so eng, dass man mit breiten Schultern schon Probleme beim näheren Zutritt zum Spiegel und dem Waschbecken hat. Zimmerwände sind dünn und ich hatte Probleme mit Lärm von Gang und/oder Nachbarzimmer(n). Auch die eigene Zimmertüre viel mit lautem Wumms ins Schloss und die Klodeckel hat keinen Softschliessmechanismus. Alle das verursacht Lärm der ganz schnell die Nachtruhe beeinträchtigt. Der Vorhang zum Abdunkeln des Zimmers deckt nicht einmal das komplette Fenster ab, womit ein unangenehmes Gefühl betreffend möglicher Blicke von gegenüber entstand. Es gibt 3 Lifte - 2 davon sind sehr klein, sodass man sich oft sehr zusammendrücken muss. Frühstück ist standard europäisch mit Ok Auswahl. Angebotene Eierspeise ist aber leider höchstwahrscheinlich basierend auf billigem Eipulver, der Oragenschaft von minderer Qualität und wässrig und selbiges setzt sich leider auf bei den Produkten der vorhandenen Kaffeeautomaten fort. Der bei genauem Hinsehen in einer eigenen Kanne auch angebotene Filterkaffee schmeckt jedenfalls besser.

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8

Constance

May 27, 2023

·

Stayed 2 nights

All was well except the WIFI which was horrible

4

Torstein

Dec 8, 2024

·

Stayed 2 nights

Bed was brick-hard. Noisy room. Heard every person going through the door in the hall-way.

6

eric

Feb 26, 2023

·

Stayed 1 night

Pas de wifi dans les chambres … petit dej ok sans plus

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2

scott

Dec 8, 2025

·

Stayed 1 night

The room was like 1000° it was boiling so I turned the thermostat down to 17 ° and put it on full fan bothing so in December had to open the window wide the noise from the street was very noisy then next morning after the worst night ever to complain the hotel reception guy said the thermostat is for summer only it should have been turned off without no signage stating this horrendous

6

Yasmin Kaore

Jan 4, 2026

·

Stayed 2 nights

Our stay was okay, nothing extraordinary. The room wasn't very spacious, felt a bit dark, and was not very soundproof (we could hear noise from the corridor). The TV wasn't a smart TV and there was no minibar in the room. We also had trouble with the Wi-Fi; the signal was weak inside the room that we had to keep the door open to get a connection. Breakfast was fine, though the hotel was very crowded and it was difficult to find a table. We did appreciate that they allowed us to leave our bags there until our flight departure.

8

danielle

Dec 7, 2024

·

Stayed 2 nights

Fijn hotel dicht bij alles, alleen was de kamer erg warm en niet te regelen

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6

Emiliano

Jun 29, 2024

·

Stayed 2 nights

Smal rum inte ljudisolerat

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8

Rachel

Jan 23, 2023

·

Stayed 4 nights

We stayed in a room for 3. The room itself was nice; the bathroom was tiny - no place to put your clothes, hardly any space around the sink. Location is great. My biggest complaint was that our first night, the safe began beeping at 1:30am and would not stop. We called reception & they tried to be helpful, but we spent 30 minutes with annoying beeping until finally the safe was opened and the beeping stop. I would have expected some sort of compensation for having our night so disrupted... Still, the hotel is nice and I would recommend it.

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Service

Staff are often friendly and helpful, with smooth check-in noted. However, responsiveness can slip: maintenance requests, towel replacement, and follow-ups were occasionally slow or unresolved.

Related guest reviews

10

Robert

Oct 30, 2023

·

Stayed 1 night

Freundlichkeit und Hilfsbereitschaft des Personals sowie die Parkmöglichkeit in der Tiefgarage und die Nähe zu Besichtigungsobjekten.

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10

Kevin

Feb 9, 2025

·

Stayed 3 nights

Great location and tidy. However staff apart from 1, were hard work. Lifts very slow, and room not cleaned on last day so had to request towels.

6

Peter

Nov 24, 2023

·

Stayed 3 nights

War 3 Nächte dort wegen beruflicher Termine. Negativ war, dass der Fön kaputt war und ich 2 Tage fragen musste, damit jemand kam. Aufzüge sind alt und es dauert. Ich hatte mein Kulturbeutel vergessen und bat es mir postalisch zu senden. Erst mal dauerte es Stunden telefonisch jemanden zu erreichen. Dann schrieb man mir ich sollte einen Kurier veranlassen. Das Hotel könnte es nicht machen. Wie soll das gehen wenn ich woanders lebe. Das Hotel war nicht behilflich und reagiert nicht mehr auf Mails. Schade, sollte man nicht von dem Hotel erwarten. Für mich Gründe künftig andere Hotels beruflich zu wählen. Das ist sehr enttäuschend. Ein Hotel dieser Größe sollte hier Kunden helfen. Das Hotel schafft es nicht mal meinen Namen zu schreiben. Nur ein ‘Hallo’. Mehr stand da nicht. Merkwürdig

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8

Shazia

Aug 25, 2024

·

Stayed 4 nights

I would like say a special thank you to the helpful reception staff who couldn’t enough for us. Also, a huge thanks to the outstanding customer service and welcome from the hospitable breakfast waiting staff including Nadia and Ihtezar.

10

Sharmayn

Jul 8, 2025

·

Stayed 1 night

Check-in was seamless

10

Christopher

Apr 7, 2024

·

Stayed 2 nights

Good value for money. Friendly staff.

8

Lars Åke Magnus

Dec 27, 2025

·

Stayed 2 nights

Fint rum, bra städat och trevlig personal

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4

Margaret

May 1, 2023

·

Stayed 2 nights

Our stay at Leonardo hotel was okay at first, however, we quickly realized the drain in our sink was stuck shut and the sink was unusable. We asked hotel staff three (3) separate times to please come look at it/fix it and no one ever arrived. Also, we had a very unnerving experience while staying at the Leonardo hotel. At around midnight (12am) a strange, suspicious looking man came and knocked on our door “looking for the gym” (which was literally right next door to our room). The man was not dressed for the gym and seemed very nervous when we answered the door. It was extremely shady and there was absolutely some ulterior motive (breaking in, looking to see who was in the room, etc). When we informed hotel staff about it the completely brushed us off and ignored our concerns. That experience alone was really scary and enough to deter me from ever staying in the future. Overall, the room was clean and fine but the poor service and shady experience made the experience at the hotel horrible.

8

Fei

Jul 16, 2025

·

Stayed 10 nights

Very friendly staff, good breakfast options, convenient!

10

Joseph

Oct 11, 2025

·

Stayed 2 nights

The staff are incredibly helpful and the hotel is very convenient to public transportation, airport shuttle, dining and shopping.

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Location

Exceptionally convenient for Westbahnhof, U-Bahn lines, and Mariahilfer Strasse, making trips to the center and Stadthalle easy. A few guests felt the immediate area lacks charm.

Related guest reviews

10

Gladys

May 4, 2025

·

Stayed 2 nights

super bien la ubicación

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8

Martyn

Dec 9, 2024

·

Stayed 3 nights

Nice hotel located to the west of city with good transport links or a 20 min walk along pedestrianised shopping street leading to museum quarter, Hofberg palace.

10

Alan

May 12, 2025

·

Stayed 6 nights

Location was GREAT. Loved being close to the underground station. We would get pastry, do wherever we wanted and come back to our nice clean and comfortable room and then easily found good food and shopping. If we come back to Vienna we will stay there again.

10

Rogelio

Oct 29, 2024

·

Stayed 3 nights

Great location to be based in Vienna: close to important train and metro stations, close to restaurants and shops, safe, and close to the attractions at the city center.

10

Hadar

Aug 25, 2024

·

Stayed 4 nights

Perfect location, close by to the Ubahn station and to the shopping district

8

Benedikt

Feb 5, 2024

·

Stayed 3 nights

Die Aufnahme war sehr freundlich. Ich habe mich wohl gefühlt und trotz Hauptverkehrsstraße vor dem Fenster sehr gut geschlafen. An einigen Stellen wurde deutlich, dass das Hotel etwas Instandsetzung brauchen könnte. (Risse an Wänden im Bad etc.) Der Fitnessbereich besteht aus drei Geräten und kann ggf. schnell belegt sein, zumal er um 21.00 Uhr schließt, wobei ich problemlos auch bis 21.10 bleiben konnte. Die unmittelbare Nähe zum Westbahnhof sorgt für eine ausgezeichnete Verkehrsanbindung und Einkaufsmöglichkeiten bis 23.00 Uhr, allerdings auch für eine Atmosphäre, in der sich nicht jeder wohl fühlen wird. Ich selbst würde aber wieder dort übernachten.

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10

Radomir

Jun 22, 2025

·

Stayed 3 nights

Best location and metro very near

10

Joseph

Oct 11, 2025

·

Stayed 2 nights

The staff are incredibly helpful and the hotel is very convenient to public transportation, airport shuttle, dining and shopping.

8

Julio

Dec 6, 2024

·

Stayed 2 nights

Good accommodation, location, and price

10

Amanda

Dec 6, 2023

·

Stayed 2 nights

This was a good choice. It is a bit out of the main town but that is reflected in the price. It is near a ubahn and the westbanhoff and a pedestrian street with lots of stores and restaurants etc. There is a lobby area and a lounge on the top floor where you can spread out if the room is too small for you to work etc. The bathroom is a frosted sliding door which makes the double rooms onky suitable for thise that are very close. There is a fridge. A good Austrian restaurant across the street with nice lunch specials.

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Dining

Breakfast is frequently praised for selection, but quality and temperature of hot items vary, and the room can get crowded with slow table clearing. Some found the offerings repetitive over longer stays.

Related guest reviews

8

Raimund

Jan 1, 2025

·

Stayed 3 nights

Rührei, Speck, Würstchen, etc. waren sehr kalt beim Frühstück

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8

Douglas

Sep 4, 2024

·

Stayed 4 nights

This is the second time I have stayed in this hotel. Overall it is pretty good although, our room on the 4th floor had a sloping ceiling. We had a different room last year which was better. The rooms are reasonably clean, the top shelf in our cupboard was very dusty, perhaps because the cleaners can't reach. I dusted it myself. The area is handy for the Westbanhof train station and two lines of the underground as well as a number of restaurants on Mariahilfstrasse. The breakfast had a reasonable selection of hot and cold options. Staff were a bit slow at clearing tables though. Perhaps they were short staffed when we were there. It didn't spoil the holiday though. Overall it was fine and Vienna is a beutiful city.

8

SIN YEE IVY

Jan 26, 2025

·

Stayed 5 nights

Considering the price, it was not bad. I wish the breakfast could be a little different in different days. Kind of boring to have the same thing 6 days.

6

Martin

May 11, 2024

·

Stayed 2 nights

In die Jahre gekommen, Zimmertür defekt und kaum zu öffnen, 1 von 2 Kaffeemaschinen beim Frühstück defekt, Eier und Speck kalt (keine Warmhalteplatte), in Summe nicht extrem einladend

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8

Shazia

Aug 25, 2024

·

Stayed 4 nights

I would like say a special thank you to the helpful reception staff who couldn’t enough for us. Also, a huge thanks to the outstanding customer service and welcome from the hospitable breakfast waiting staff including Nadia and Ihtezar.

10

Alessia

Aug 15, 2025

·

Stayed 5 nights

La Struttura si trova vicinissimo alla metro, personale molto gentile e colazione buona

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10

Christine

Nov 16, 2024

·

Stayed 2 nights

Ein sehr angenehmes Stadthotel in hervorragender Lage. Super Frühstück!

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6

Anthea

Jul 1, 2024

·

Stayed 2 nights

Quite a basic hotel situated on the outskirts of the city but close to the blue route of the Big Bus Tours. Breakfast was very good, lots of choice. More so on Sunday v Monday morning. TV channels didn’t work in room. Also asked for fresh towels but they never came. The bar area is basic and little choice of wines. The surrounding area quite run down. Not quite what I imagined Vienna to look like. Staff were helpful.

8

Fei

Jul 16, 2025

·

Stayed 10 nights

Very friendly staff, good breakfast options, convenient!

6

Massimo

Feb 9, 2026

·

Stayed 1 night

Il parcheggio è terribile sia in entrata che uscita. Camere troppo calde e piccole. Solo il letto è molto comodo, il resto angusto. Doccia in pendenza. Colazione molto varia ma scadente, prodotti di pessima qualità

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4 $114	5 $88	6 $118	7
8 $78	9 $82	10 $98	11 $96	12 $99	13 $187	14 $172
15 $78	16 $81	17 $81	18 $99	19 $138	20 $226	21 $237
22 $79	23 $110	24 $121	25 $186	26 $131	27 $326	28 $260
29 $91	30 $121

Su	Mo	Tu	We	Th	Fr	Sa
		1 $163	2 $175	3 $146	4 $335	5
6 $131	7 $228	8 $135	9 $156	10 $135	11 $340	12
13 $112	14 $136	15 $170	16 $148	17 $168	18 $318	19
20 $111	21 $142	22 $168	23 $133	24 $189	25 $156	26 $182
27 $154	28 $179	29 $196	30 $288	31

Leonardo Vienna Westbahnhof

Prices for Leonardo Vienna Westbahnhof

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Comfort Single Room

Superior Room

Comfort Twin Room

Comfort Room

Comfort Triple Room

Guest reviews of Leonardo Vienna Westbahnhof

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