Best Western Plough and Harrow Hotel
$95
/ night
Avg. for October
Prices for Best Western Plough and Harrow Hotel
Select dates to see prices and availability
$95
/ night
Avg. for October
Monthly average prices
Nightly prices at Best Western Plough and Harrow Hotel average $82 in January, the cheapest month, and $125 in September, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $82 |
| February | $94 |
| March | $114 |
| April | $91 |
| May | $92 |
| June | $108 |
| July | $97 |
| August | $102 |
| September | $125 |
| October | $95 |
| November | $115 |
| December | $107 |
J
F
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A
M
J
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Oct · $95
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Most expensive: September (~$125)
Cheapest: January (~$82)
About this property
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include concierge services, wedding services, and a picnic area.
Amenities
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include concierge services, wedding services, and a picnic area.
Business amenities
Featured amenities include complimentary wired internet access, a business center, and luggage storage. Planning an event in Birmingham? This hotel has 2153 square feet (200 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Dining
Enjoy a satisfying meal at Terrace Restaurant serving guests of Best Western Plough & Harrow Hotel. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. English breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Rooms
Stay in one of 44 guestrooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Location
With a stay at Best Western Plough & Harrow Hotel in Birmingham (Westside), you'll be within a 5-minute drive of Utilita Arena Birmingham and University of Birmingham. This hotel is 1.3 mi (2.1 km) from The Mailbox and 1.6 mi (2.6 km) from Bullring & Grand Central.
What's nearby
Hagley Road(0.1 miles)
Broad Street(0.4 miles)
Five Ways Clock(0.5 miles)
Birmingham Botanical Gardens(0.5 miles)
Gas Street Basin(0.7 miles)
Brindleyplace(0.8 miles)
Utilita Arena Birmingham(0.9 miles)
LEGOLAND® Discovery Centre(0.9 miles)
National SEA LIFE Centre(1 miles)
Industry and Genius(1 miles)
University of Birmingham(1.1 miles)
Symphony Hall(1.1 miles)
Centenary Square(1.1 miles)
International Convention Centre(1.1 miles)
The Mailbox(1.1 miles)
The preferred airport for Best Western Plough & Harrow Hotel is Birmingham Airport (BHX)(11.1 miles)
Parking
Non-Smoking Rooms
Business Center
Room Service
Dry Cleaning
Housekeeping
Location
135 Hagley Road, Birmingham, England, United Kingdom
Hagley Road (0.1 miles)
Broad Street (0.4 miles)
Five Ways Clock (0.5 miles)
Birmingham Botanical Gardens (0.5 miles)
Gas Street Basin (0.7 miles)
Brindleyplace (0.8 miles)
Guest reviews of Best Western Plough and Harrow Hotel
7.8
Good
Based on 1,774 verified reviews
Who stays here?
Business
28%
Couple
27%
Family
27%
Group
13%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
Reviews of Best Western Plough and Harrow Hotel describe a charming, historic property with very friendly staff and convenient access to the city, but dated rooms, inconsistent heating, and maintenance issues appear repeatedly alongside mixed standards of cleanliness.
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What guests think
Reviews of Best Western Plough and Harrow Hotel describe a charming, historic property with very friendly staff and convenient access to the city, but dated rooms, inconsistent heating, and maintenance issues appear repeatedly alongside mixed standards of cleanliness.
Many guests note comfortable beds and decent value. Common drawbacks include sporadic housekeeping or no mid-stay service and paid on-site parking. Breakfast quality ranges from excellent and varied to poor, and evening dining is sometimes unavailable. Expect a budget-friendly stay with trade-offs in modernity and consistency.
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AI-generated summary based on recent guest reviews
Facilities
Historic building with a bar and on-site parking; parking is secure but paid. Several reviews report heating and temperature control problems, no lift and long walks to some rooms, and basic cooling via fans.
Related guest reviews
6
Anthony
Nov 28, 2024
·
Stayed 1 night
The hotel in general was cold, in our room the radiators did not work at all, temp -2 outside, . We asked twice for heating and eventually given 2 fan heaters, but only one worked. When you pay good money for a hotel you expect it to be comfortable and warm, this was cold !
The hotel in general was cold, in our room the radiators did not work at all, temp -2 outside, . We asked twice for heating and eventually given 2 fan heaters, but only one worked. When you pay good money for a hotel you expect it to be comfortable and warm, this was cold !
10
Ravi
Jun 8, 2025
·
Stayed 1 night
Liked - Quiet and convenient. Didn’t like £15.00 parking.
Liked - Quiet and convenient. Didn’t like £15.00 parking.
2
Mike
Nov 26, 2025
·
Stayed 1 night
Room was dusty, dated and very 90s decor. Heating was not working, could not call reception as phone was not working. The thermostat fell off the wall when I touched it (held on with white masking tape). Iron was dusty, room was cold without heating but reception gave me a small fan heater which was too noisy to keep onto sleep which meant I woke up freezing (it was during a cold snap and was frosty outside).
Room was dusty, dated and very 90s decor. Heating was not working, could not call reception as phone was not working. The thermostat fell off the wall when I touched it (held on with white masking tape). Iron was dusty, room was cold without heating but reception gave me a small fan heater which was too noisy to keep onto sleep which meant I woke up freezing (it was during a cold snap and was frosty outside).
6
Ho Yu Eppie
Jan 10, 2023
·
Stayed 6 nights
During our stay (6 days) in Birmingham, the weather was freezing, around 0 degree and minor in evening time. However, the heating system of the Hotel was down for 4 days. When we reported to the reception, they had promised to follow but in vain. Then, different reception staff told us different reasons why their heating system was down. It is quite unacceptable. Fortunately, in the last 2 days, one of the night staff provided a portable heater to us. No apology was received from the hotel so far when we asked the update of the maintenance at the front desk. It seems the heating problem is a normal situation of the hotel. We are very disappointed of their service and follow up manner.
During our stay (6 days) in Birmingham, the weather was freezing, around 0 degree and minor in evening time. However, the heating system of the Hotel was down for 4 days. When we reported to the reception, they had promised to follow but in vain. Then, different reception staff told us different reasons why their heating system was down. It is quite unacceptable. Fortunately, in the last 2 days, one of the night staff provided a portable heater to us. No apology was received from the hotel so far when we asked the update of the maintenance at the front desk. It seems the heating problem is a normal situation of the hotel. We are very disappointed of their service and follow up manner.
6
Richard
Oct 6, 2025
·
Stayed 1 night
Whilst not unclean, rooms were a little tired and dated however, well priced and good access via Hagley road into the city centre. Great dedicated car parking onsite, although chargeable reasonable price for Birmingham. Good accomodation in comparison to some of the more expensive chain hotels. Staff very courteous and helpful. Nice pub serving Bar food and Drinks.
Whilst not unclean, rooms were a little tired and dated however, well priced and good access via Hagley road into the city centre. Great dedicated car parking onsite, although chargeable reasonable price for Birmingham. Good accomodation in comparison to some of the more expensive chain hotels. Staff very courteous and helpful. Nice pub serving Bar food and Drinks.
8
Michael
Oct 23, 2024
·
Stayed 1 night
The staff were brilliant - very friendly and welcoming. The food in the evening was really good and excellent value for money. The bar was well presented with quality products. The room was decent and comfortable. The only let down was breakfast. I am sad to say in this review, in my experience, the breakfast was NOT (when I had it) value for money. The coffee machine sounded like it was on its last legs, coffee was weak, poor and undrinkable - I had to use the sachet of dried coffee to make a cup. There was no fruit juice - I was told 'we don't have orange juice', there was a bar with 200 bottles of it 20 feet away. The toaster didn't work well. Eggs appeared to have been cooked 30 minutes before and had gone hard and discoloured. The sausages were OK but, only OK. The rest of the buffet looked a bit cheap and thrown together. I would 100% still stay at this hotel again, because the previous night and overnight experience exceeded my expectations; and it was above par and value for money. However, I wouldn't have the breakfast as this was significantly subpar in my experience this week, which was a shame as everything else had been so good. I think the owners need to invest in a better breakfast offer or, don't offer it. Fruit juice from a wholesaler is less than £1 per carton for 10 or 12 servings, cook the eggs to order (you will not be throwing away inedible uneaten rubber), lease a new coffee machine. Small things make a big difference for your guests.
The staff were brilliant - very friendly and welcoming. The food in the evening was really good and excellent value for money. The bar was well presented with quality products. The room was decent and comfortable. The only let down was breakfast. I am sad to say in this review, in my experience, the breakfast was NOT (when I had it) value for money. The coffee machine sounded like it was on its last legs, coffee was weak, poor and undrinkable - I had to use the sachet of dried coffee to make a cup. There was no fruit juice - I was told 'we don't have orange juice', there was a bar with 200 bottles of it 20 feet away. The toaster didn't work well. Eggs appeared to have been cooked 30 minutes before and had gone hard and discoloured. The sausages were OK but, only OK. The rest of the buffet looked a bit cheap and thrown together. I would 100% still stay at this hotel again, because the previous night and overnight experience exceeded my expectations; and it was above par and value for money. However, I wouldn't have the breakfast as this was significantly subpar in my experience this week, which was a shame as everything else had been so good. I think the owners need to invest in a better breakfast offer or, don't offer it. Fruit juice from a wholesaler is less than £1 per carton for 10 or 12 servings, cook the eggs to order (you will not be throwing away inedible uneaten rubber), lease a new coffee machine. Small things make a big difference for your guests.
6
Veronica
Jun 30, 2023
·
Stayed 2 nights
Lovely room with modern bathroom, but the public areas have seen better days. And beware of parking charge unless you book directly with the hotel.
Lovely room with modern bathroom, but the public areas have seen better days. And beware of parking charge unless you book directly with the hotel.
10
C
Jun 6, 2024
·
Stayed 1 night
Good hotel at reasonable price just outside city centre. Large comfortable and clean bedroom with good facilities. Very good cooked and continental breakfast. Only downside was the hotel has no lift and quite a long walk from reception to bedroom up stairs and winding corridors. We did get lost on one occasion
Good hotel at reasonable price just outside city centre. Large comfortable and clean bedroom with good facilities. Very good cooked and continental breakfast. Only downside was the hotel has no lift and quite a long walk from reception to bedroom up stairs and winding corridors. We did get lost on one occasion
10
Daniela
Jul 3, 2025
·
Stayed 1 night
Nice clean room, was upgraded to an Executive room which was a nice bonus. No air conditioning and it was extremely warm in the room. A fan was provided. Reception gracefully gave us 2 jugs of milk for tea and were as kind and courteous as always! Bathroom was stocked with towels, shower gel and some lotions and a bar of hand soap. There was a breakfast option for £13.50, which we chose not to have this time. Check out was a simple card drop box. We greatly enjoyed our stay!
Nice clean room, was upgraded to an Executive room which was a nice bonus. No air conditioning and it was extremely warm in the room. A fan was provided. Reception gracefully gave us 2 jugs of milk for tea and were as kind and courteous as always! Bathroom was stocked with towels, shower gel and some lotions and a bar of hand soap. There was a breakfast option for £13.50, which we chose not to have this time. Check out was a simple card drop box. We greatly enjoyed our stay!
2
C
Oct 1, 2024
·
Stayed 1 night
Terrible place. Tired and in need of renovation. The room was cold and there was a sign on the wall stating that you had to ring reception to turn on/the heating. I did this and was told they don't switch on the heating until October! We checked out immediately - waste of money and best avoided.
Terrible place. Tired and in need of renovation. The room was cold and there was a sign on the wall stating that you had to ring reception to turn on/the heating. I did this and was told they don't switch on the heating until October! We checked out immediately - waste of money and best avoided.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness feedback is mixed: many guests found rooms spotless or very clean, while others reported dust, stains, mould, or grime in bathrooms and fixtures.
Related guest reviews
2
Mike
Nov 26, 2025
·
Stayed 1 night
Room was dusty, dated and very 90s decor. Heating was not working, could not call reception as phone was not working. The thermostat fell off the wall when I touched it (held on with white masking tape). Iron was dusty, room was cold without heating but reception gave me a small fan heater which was too noisy to keep onto sleep which meant I woke up freezing (it was during a cold snap and was frosty outside).
Room was dusty, dated and very 90s decor. Heating was not working, could not call reception as phone was not working. The thermostat fell off the wall when I touched it (held on with white masking tape). Iron was dusty, room was cold without heating but reception gave me a small fan heater which was too noisy to keep onto sleep which meant I woke up freezing (it was during a cold snap and was frosty outside).
8
Marc
Aug 7, 2025
·
Stayed 1 night
Good hotel, walking distance to the centre. Rooms a bit dated, but was clean and comfortable.
Good hotel, walking distance to the centre. Rooms a bit dated, but was clean and comfortable.
2
Sally
Oct 13, 2025
·
Stayed 2 nights
Room very old fashioned and dirty (someone needs to learn how to clean mirrors!) we were told that our rooms were the refurbished ones? looking at all the stains on the walls I really don't think so. Hot water coming out of cold tap, told staff 3 times during our stay but just said they will report it to maintenance upon check out, they do not replenish or service your room and we were not told on check in, we just got told we should have read the welcome pack in the room (whoever reads them?) we asked for toilet rolls, clean towels etc... at 3pm, we finally got them at 7pm. Not a pleasant stay which spoiled our annual trip to HOYS - will NEVER stay here again and I suggest other people avoid!
Room very old fashioned and dirty (someone needs to learn how to clean mirrors!) we were told that our rooms were the refurbished ones? looking at all the stains on the walls I really don't think so. Hot water coming out of cold tap, told staff 3 times during our stay but just said they will report it to maintenance upon check out, they do not replenish or service your room and we were not told on check in, we just got told we should have read the welcome pack in the room (whoever reads them?) we asked for toilet rolls, clean towels etc... at 3pm, we finally got them at 7pm. Not a pleasant stay which spoiled our annual trip to HOYS - will NEVER stay here again and I suggest other people avoid!
6
Joanne
Dec 9, 2024
·
Stayed 2 nights
Hotel was very tired. Friendly staff on reception. Best bit of the room was the shower room which looked like it had been recently fitted. Good quality fixtures & fittings. Bedroom area however was tired & dated. Quite a bit of dust & cobwebs on upper parts of the walls.Floors very creaky. There was a wedding on which we weren’t warned about & it was noisy. The music was turned off at twelve but then lots of noise with guests moving about. It is an old building & the floors & stairs are very creaky. It could be a beautiful hotel but it is badly in need of an upgrade in the rooms & communal areas. However the location was good for access to city centre & the staff were very friendly.
Hotel was very tired. Friendly staff on reception. Best bit of the room was the shower room which looked like it had been recently fitted. Good quality fixtures & fittings. Bedroom area however was tired & dated. Quite a bit of dust & cobwebs on upper parts of the walls.Floors very creaky. There was a wedding on which we weren’t warned about & it was noisy. The music was turned off at twelve but then lots of noise with guests moving about. It is an old building & the floors & stairs are very creaky. It could be a beautiful hotel but it is badly in need of an upgrade in the rooms & communal areas. However the location was good for access to city centre & the staff were very friendly.
8
GRAHAM
Nov 22, 2023
·
Stayed 1 night
The room was spotless
The room was spotless
2
Abu
Apr 30, 2023
·
Stayed 3 nights
There is nothing I can say I liked, room was smelly, had mould across window behind curtains, bathrooms don't have mixed water tap, dark and dingy feel , my main reason was to have a decent sleep at night and was not after staying in the room, but hotel lacks on basics health and safety as the room had very bad mould and smell and no one from maintenance was checking for months I will say.
There is nothing I can say I liked, room was smelly, had mould across window behind curtains, bathrooms don't have mixed water tap, dark and dingy feel , my main reason was to have a decent sleep at night and was not after staying in the room, but hotel lacks on basics health and safety as the room had very bad mould and smell and no one from maintenance was checking for months I will say.
8
Lisa
Oct 11, 2024
·
Stayed 1 night
This hotel is located about a 20 mins walk to Broad Street and the Utilita Arena so ideal if going to an event there. Hotel is clean, the staff are very welcoming and helpful. Room was clean & comfortable. Breakfast was lovely, with plenty of choice - cooked breakfast, cereals, fruit, yoghurt, pastries & toast plus some other options available on the menu. The buffet was regularly replenished. Would consider staying again if we book tickets for an event in the future.
This hotel is located about a 20 mins walk to Broad Street and the Utilita Arena so ideal if going to an event there. Hotel is clean, the staff are very welcoming and helpful. Room was clean & comfortable. Breakfast was lovely, with plenty of choice - cooked breakfast, cereals, fruit, yoghurt, pastries & toast plus some other options available on the menu. The buffet was regularly replenished. Would consider staying again if we book tickets for an event in the future.
10
Joshua
Nov 16, 2025
·
Stayed 2 nights
I really like this place - it’s not perfect but it’s still a fantastic place to stay. It’s always spotless. The beds are just amazing. Big windows for lots of light. Even the rooms that haven’t been refurbished yet have a nice old world charm about them!
I really like this place - it’s not perfect but it’s still a fantastic place to stay. It’s always spotless. The beds are just amazing. Big windows for lots of light. Even the rooms that haven’t been refurbished yet have a nice old world charm about them!
6
Ron
Mar 8, 2025
·
Stayed 2 nights
I’m normally a fan of Best Western hotels, they’re usually in some old, interesting and quirky buildings. Although the frontage of this hotel is quite appealing the main accommodation is somewhat soulless and rundown 60’s vibe. However the main concern was the cleanliness of the room, especially the bathroom. It looked as though it hadn’t had anything more than a cursory wipe over in years. The toilet was constantly running, the plastic bath panel was damaged and there was mould around the edges of the floor. The whole place needs a good clean and uplift. Which is a shame as it’s in a fairly convenient location close to Edgbaston and a short tram ride into town. The staff were helpful and the breakfast enjoyable.
I’m normally a fan of Best Western hotels, they’re usually in some old, interesting and quirky buildings. Although the frontage of this hotel is quite appealing the main accommodation is somewhat soulless and rundown 60’s vibe. However the main concern was the cleanliness of the room, especially the bathroom. It looked as though it hadn’t had anything more than a cursory wipe over in years. The toilet was constantly running, the plastic bath panel was damaged and there was mould around the edges of the floor. The whole place needs a good clean and uplift. Which is a shame as it’s in a fairly convenient location close to Edgbaston and a short tram ride into town. The staff were helpful and the breakfast enjoyable.
10
Penny
Aug 30, 2025
·
Stayed 1 night
What a lovely clean friendly hotel Very helpful and lovely Definitely recommend friends to stay with your accommodation
What a lovely clean friendly hotel Very helpful and lovely Definitely recommend friends to stay with your accommodation
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AI-generated summary based on recent guest reviews
Rooms
Rooms vary widely: many are spacious and comfortable with old-world character, but decor is often dated and some annex rooms feel run down. Occasional noise from events or creaky floors is mentioned.
Related guest reviews
2
Mike
Nov 26, 2025
·
Stayed 1 night
Room was dusty, dated and very 90s decor. Heating was not working, could not call reception as phone was not working. The thermostat fell off the wall when I touched it (held on with white masking tape). Iron was dusty, room was cold without heating but reception gave me a small fan heater which was too noisy to keep onto sleep which meant I woke up freezing (it was during a cold snap and was frosty outside).
Room was dusty, dated and very 90s decor. Heating was not working, could not call reception as phone was not working. The thermostat fell off the wall when I touched it (held on with white masking tape). Iron was dusty, room was cold without heating but reception gave me a small fan heater which was too noisy to keep onto sleep which meant I woke up freezing (it was during a cold snap and was frosty outside).
6
Charlotte
May 10, 2025
·
Stayed 1 night
Rude reception. Peeling paint on ceiling in room. Run down annexe, behind original historic building. Affordable, but big let down.
Rude reception. Peeling paint on ceiling in room. Run down annexe, behind original historic building. Affordable, but big let down.
6
Richard
Oct 6, 2025
·
Stayed 1 night
Whilst not unclean, rooms were a little tired and dated however, well priced and good access via Hagley road into the city centre. Great dedicated car parking onsite, although chargeable reasonable price for Birmingham. Good accomodation in comparison to some of the more expensive chain hotels. Staff very courteous and helpful. Nice pub serving Bar food and Drinks.
Whilst not unclean, rooms were a little tired and dated however, well priced and good access via Hagley road into the city centre. Great dedicated car parking onsite, although chargeable reasonable price for Birmingham. Good accomodation in comparison to some of the more expensive chain hotels. Staff very courteous and helpful. Nice pub serving Bar food and Drinks.
6
Joanne
Dec 9, 2024
·
Stayed 2 nights
Hotel was very tired. Friendly staff on reception. Best bit of the room was the shower room which looked like it had been recently fitted. Good quality fixtures & fittings. Bedroom area however was tired & dated. Quite a bit of dust & cobwebs on upper parts of the walls.Floors very creaky. There was a wedding on which we weren’t warned about & it was noisy. The music was turned off at twelve but then lots of noise with guests moving about. It is an old building & the floors & stairs are very creaky. It could be a beautiful hotel but it is badly in need of an upgrade in the rooms & communal areas. However the location was good for access to city centre & the staff were very friendly.
Hotel was very tired. Friendly staff on reception. Best bit of the room was the shower room which looked like it had been recently fitted. Good quality fixtures & fittings. Bedroom area however was tired & dated. Quite a bit of dust & cobwebs on upper parts of the walls.Floors very creaky. There was a wedding on which we weren’t warned about & it was noisy. The music was turned off at twelve but then lots of noise with guests moving about. It is an old building & the floors & stairs are very creaky. It could be a beautiful hotel but it is badly in need of an upgrade in the rooms & communal areas. However the location was good for access to city centre & the staff were very friendly.
10
Christine
Apr 20, 2025
·
Stayed 7 nights
If you are looking for a hotel with charm and an old world feel, this is it. While it's not one of those chain hotels, it's got a comfy, cozy feeling with lots of history (Tolkien stayed here). The rooms are very comfortable with lots of charm & character. I can't say enough about how nice & welcoming the staff is either. Top notch. Order the morning breakfast, well worth the cost. Very close to Uni of Birmingham & about 2 miles from Bull Ring, downtown area. Right on transit routes, so no need for a car. Very close by a grocery store. Honestly, couldn't be happier with my choice. If you are looking for a chain hotel, this isn't it, but if you are looking for something different, this is the place for you. 6 out of 5 stars. AMAZING
If you are looking for a hotel with charm and an old world feel, this is it. While it's not one of those chain hotels, it's got a comfy, cozy feeling with lots of history (Tolkien stayed here). The rooms are very comfortable with lots of charm & character. I can't say enough about how nice & welcoming the staff is either. Top notch. Order the morning breakfast, well worth the cost. Very close to Uni of Birmingham & about 2 miles from Bull Ring, downtown area. Right on transit routes, so no need for a car. Very close by a grocery store. Honestly, couldn't be happier with my choice. If you are looking for a chain hotel, this isn't it, but if you are looking for something different, this is the place for you. 6 out of 5 stars. AMAZING
8
PAUL
Jun 24, 2025
·
Stayed 1 night
Good location for the Utilia Arena, 15 mins walk. Friendly check in, good sized clean room. Breakfast staff were very polite, food was excellent, good choice, cooked properly with everything available. Only downside was not being able to open the windows, fan helped, it was very hot!
Good location for the Utilia Arena, 15 mins walk. Friendly check in, good sized clean room. Breakfast staff were very polite, food was excellent, good choice, cooked properly with everything available. Only downside was not being able to open the windows, fan helped, it was very hot!
10
Julie-Anne
May 15, 2025
·
Stayed 3 nights
Great Hotel from a bygone era. Fab interiors. I had a great sleep.
Great Hotel from a bygone era. Fab interiors. I had a great sleep.
8
Katy
Aug 9, 2025
·
Stayed 1 night
The hotel was a lot better than I expected. Great value and a wonderful old, historical building. I really liked the interior, there must be so much history there. Check in staff member was friendly, but forgot to tell us anything about breakfast, we had to go back and ask later. Unfortunately, our room wasn’t in the main hotel building, but an unattractive block out the back. Still, the room was quiet and spacious with loads of storage. Very clean although could do with some updating. Great nights sleep. The only downside was the toilet seat which was ill fitting and slipped around all over the place. Plus the fact we could hear our neighbours through the bathroon vent, like they were in the same room! Excellent breakfast, everything you could want and good quality ingredients. Overall, surprisingly good stay. Close to some local restaurants. I can recommend Soofi, a Persian restaurant which was wonderful, 5 mins walk away.
The hotel was a lot better than I expected. Great value and a wonderful old, historical building. I really liked the interior, there must be so much history there. Check in staff member was friendly, but forgot to tell us anything about breakfast, we had to go back and ask later. Unfortunately, our room wasn’t in the main hotel building, but an unattractive block out the back. Still, the room was quiet and spacious with loads of storage. Very clean although could do with some updating. Great nights sleep. The only downside was the toilet seat which was ill fitting and slipped around all over the place. Plus the fact we could hear our neighbours through the bathroon vent, like they were in the same room! Excellent breakfast, everything you could want and good quality ingredients. Overall, surprisingly good stay. Close to some local restaurants. I can recommend Soofi, a Persian restaurant which was wonderful, 5 mins walk away.
10
C
Jun 6, 2024
·
Stayed 1 night
Good hotel at reasonable price just outside city centre. Large comfortable and clean bedroom with good facilities. Very good cooked and continental breakfast. Only downside was the hotel has no lift and quite a long walk from reception to bedroom up stairs and winding corridors. We did get lost on one occasion
Good hotel at reasonable price just outside city centre. Large comfortable and clean bedroom with good facilities. Very good cooked and continental breakfast. Only downside was the hotel has no lift and quite a long walk from reception to bedroom up stairs and winding corridors. We did get lost on one occasion
10
Daniela
Jul 3, 2025
·
Stayed 1 night
Nice clean room, was upgraded to an Executive room which was a nice bonus. No air conditioning and it was extremely warm in the room. A fan was provided. Reception gracefully gave us 2 jugs of milk for tea and were as kind and courteous as always! Bathroom was stocked with towels, shower gel and some lotions and a bar of hand soap. There was a breakfast option for £13.50, which we chose not to have this time. Check out was a simple card drop box. We greatly enjoyed our stay!
Nice clean room, was upgraded to an Executive room which was a nice bonus. No air conditioning and it was extremely warm in the room. A fan was provided. Reception gracefully gave us 2 jugs of milk for tea and were as kind and courteous as always! Bathroom was stocked with towels, shower gel and some lotions and a bar of hand soap. There was a breakfast option for £13.50, which we chose not to have this time. Check out was a simple card drop box. We greatly enjoyed our stay!
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AI-generated summary based on recent guest reviews
Service
Service is frequently praised as friendly, welcoming and accommodating, with staff often going out of their way for guests. A few reviews note lapses such as an unmanned desk, slow follow-up on issues, or brusque reception.
Related guest reviews
10
Linda
Nov 4, 2025
·
Stayed 1 night
Staff were wonderful
Staff were wonderful
6
Charlotte
May 10, 2025
·
Stayed 1 night
Rude reception. Peeling paint on ceiling in room. Run down annexe, behind original historic building. Affordable, but big let down.
Rude reception. Peeling paint on ceiling in room. Run down annexe, behind original historic building. Affordable, but big let down.
6
PHILIP
Sep 18, 2025
·
Stayed 1 night
Staff were helpful when arounda although local knowledge and assistance was lacking. Reception desk no always manned so had to call and wait for staff. Its an interesting building but it is showing its age in the rooms. Fold out bed mattress for child was in really poor condition. Metal bars/slats were not covered. Kitchen not running over a weekend was surprising.
Staff were helpful when arounda although local knowledge and assistance was lacking. Reception desk no always manned so had to call and wait for staff. Its an interesting building but it is showing its age in the rooms. Fold out bed mattress for child was in really poor condition. Metal bars/slats were not covered. Kitchen not running over a weekend was surprising.
10
John
Jul 28, 2025
·
Stayed 1 night
Reception guy super welcoming, room was ready on arrival, kitchen had just closed but they made food for me, bar open, kept checking all was ok with myself and colleague, breakfast staff were super nice and helpful, very accommodating. parking secure and only £15 for whole of next day, very pleasant staff and stay.
Reception guy super welcoming, room was ready on arrival, kitchen had just closed but they made food for me, bar open, kept checking all was ok with myself and colleague, breakfast staff were super nice and helpful, very accommodating. parking secure and only £15 for whole of next day, very pleasant staff and stay.
10
Blair
May 23, 2025
·
Stayed 2 nights
Staff were superb!
Staff were superb!
10
Michael
Aug 26, 2025
·
Stayed 5 nights
This was my 2nd stay at Plough & Harrow. I love the quaint hotel, roughly midway between the university and the city center. The building is showing its age, but it is perfectly fine. The best part of the hotel is the staff. They were supremely helpful, particularly Yana. I also enjoyed the delicious breakfast. It offered enough variety that I didn't repeat my meal over the several days I was there.
This was my 2nd stay at Plough & Harrow. I love the quaint hotel, roughly midway between the university and the city center. The building is showing its age, but it is perfectly fine. The best part of the hotel is the staff. They were supremely helpful, particularly Yana. I also enjoyed the delicious breakfast. It offered enough variety that I didn't repeat my meal over the several days I was there.
10
Julie-Anne
May 18, 2025
·
Stayed 3 nights
Great spot. Good price and quiet rooms. I wouldvrecommend. Staff were fab.
Great spot. Good price and quiet rooms. I wouldvrecommend. Staff were fab.
10
A
May 2, 2023
·
Stayed 1 night
I had one of the best stay in this hotel it amazing staff are friendly lovely and customer service oriented I appreciate all the ladies and gents at the reception and bar thank you all we appreciate
I had one of the best stay in this hotel it amazing staff are friendly lovely and customer service oriented I appreciate all the ladies and gents at the reception and bar thank you all we appreciate
8
Lisa
Oct 11, 2024
·
Stayed 1 night
This hotel is located about a 20 mins walk to Broad Street and the Utilita Arena so ideal if going to an event there. Hotel is clean, the staff are very welcoming and helpful. Room was clean & comfortable. Breakfast was lovely, with plenty of choice - cooked breakfast, cereals, fruit, yoghurt, pastries & toast plus some other options available on the menu. The buffet was regularly replenished. Would consider staying again if we book tickets for an event in the future.
This hotel is located about a 20 mins walk to Broad Street and the Utilita Arena so ideal if going to an event there. Hotel is clean, the staff are very welcoming and helpful. Room was clean & comfortable. Breakfast was lovely, with plenty of choice - cooked breakfast, cereals, fruit, yoghurt, pastries & toast plus some other options available on the menu. The buffet was regularly replenished. Would consider staying again if we book tickets for an event in the future.
6
Andrew
May 25, 2025
·
Stayed 1 night
Dated hotel with poor service on check in and breakfast served 20 mins later than advertised. It was cheap though so expect it to be a bit run down for the price
Dated hotel with poor service on check in and breakfast served 20 mins later than advertised. It was cheap though so expect it to be a bit run down for the price
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AI-generated summary based on recent guest reviews
Location
Convenient for the city centre, Utilita Arena, the university and public transport, with some guests appreciating its position just outside the clean air zone. A few mention main-road noise in certain rooms.
Related guest reviews
8
ELIZABETH
Nov 20, 2023
·
Stayed 1 night
Convenient location for the symphony hall. Comfortable and quiet. Staff were friendly and helpful.
Convenient location for the symphony hall. Comfortable and quiet. Staff were friendly and helpful.
8
Phillip
Dec 15, 2024
·
Stayed 1 night
Great friendly hotel away from the hussle and hussle of city, but close enough to city via 15min walk
Great friendly hotel away from the hussle and hussle of city, but close enough to city via 15min walk
8
Amy
Sep 30, 2024
·
Stayed 2 nights
We loved that it was right near a Morrisons to get bits and bobs. All the staff were friendly and accommodating. It was about a 20-30 minute walk to New Street, with the weather we opted for Uber (both eats and rides) and the location was easy enough for drivers to locate. One staff member gave us one of our two nights for free as the tv wasn’t working in the room and we felt that was a really nice gesture that not many hotels would do. The door to our room was quite dodgy, you really had to slam it shut for it to actually shut and it would make a rather loud noise, we feared waking up the other hotel guests. The hotel room itself was pretty standard, with a lovely big window that let in plenty of light and had a nice view of the main hotel area, only real downside would be it gathered quite a bit of condensation, that could be because we didn’t have the heating on but it went away when we opened the window slightly.
We loved that it was right near a Morrisons to get bits and bobs. All the staff were friendly and accommodating. It was about a 20-30 minute walk to New Street, with the weather we opted for Uber (both eats and rides) and the location was easy enough for drivers to locate. One staff member gave us one of our two nights for free as the tv wasn’t working in the room and we felt that was a really nice gesture that not many hotels would do. The door to our room was quite dodgy, you really had to slam it shut for it to actually shut and it would make a rather loud noise, we feared waking up the other hotel guests. The hotel room itself was pretty standard, with a lovely big window that let in plenty of light and had a nice view of the main hotel area, only real downside would be it gathered quite a bit of condensation, that could be because we didn’t have the heating on but it went away when we opened the window slightly.
6
Richard
Oct 6, 2025
·
Stayed 1 night
Whilst not unclean, rooms were a little tired and dated however, well priced and good access via Hagley road into the city centre. Great dedicated car parking onsite, although chargeable reasonable price for Birmingham. Good accomodation in comparison to some of the more expensive chain hotels. Staff very courteous and helpful. Nice pub serving Bar food and Drinks.
Whilst not unclean, rooms were a little tired and dated however, well priced and good access via Hagley road into the city centre. Great dedicated car parking onsite, although chargeable reasonable price for Birmingham. Good accomodation in comparison to some of the more expensive chain hotels. Staff very courteous and helpful. Nice pub serving Bar food and Drinks.
10
Christine
Apr 20, 2025
·
Stayed 7 nights
If you are looking for a hotel with charm and an old world feel, this is it. While it's not one of those chain hotels, it's got a comfy, cozy feeling with lots of history (Tolkien stayed here). The rooms are very comfortable with lots of charm & character. I can't say enough about how nice & welcoming the staff is either. Top notch. Order the morning breakfast, well worth the cost. Very close to Uni of Birmingham & about 2 miles from Bull Ring, downtown area. Right on transit routes, so no need for a car. Very close by a grocery store. Honestly, couldn't be happier with my choice. If you are looking for a chain hotel, this isn't it, but if you are looking for something different, this is the place for you. 6 out of 5 stars. AMAZING
If you are looking for a hotel with charm and an old world feel, this is it. While it's not one of those chain hotels, it's got a comfy, cozy feeling with lots of history (Tolkien stayed here). The rooms are very comfortable with lots of charm & character. I can't say enough about how nice & welcoming the staff is either. Top notch. Order the morning breakfast, well worth the cost. Very close to Uni of Birmingham & about 2 miles from Bull Ring, downtown area. Right on transit routes, so no need for a car. Very close by a grocery store. Honestly, couldn't be happier with my choice. If you are looking for a chain hotel, this isn't it, but if you are looking for something different, this is the place for you. 6 out of 5 stars. AMAZING
8
Jordan
Apr 25, 2025
·
Stayed 4 nights
A nice hotel with easy access to getting to Central Birmingham
A nice hotel with easy access to getting to Central Birmingham
8
PAUL
Jun 24, 2025
·
Stayed 1 night
Good location for the Utilia Arena, 15 mins walk. Friendly check in, good sized clean room. Breakfast staff were very polite, food was excellent, good choice, cooked properly with everything available. Only downside was not being able to open the windows, fan helped, it was very hot!
Good location for the Utilia Arena, 15 mins walk. Friendly check in, good sized clean room. Breakfast staff were very polite, food was excellent, good choice, cooked properly with everything available. Only downside was not being able to open the windows, fan helped, it was very hot!
8
Lisa
Oct 11, 2024
·
Stayed 1 night
This hotel is located about a 20 mins walk to Broad Street and the Utilita Arena so ideal if going to an event there. Hotel is clean, the staff are very welcoming and helpful. Room was clean & comfortable. Breakfast was lovely, with plenty of choice - cooked breakfast, cereals, fruit, yoghurt, pastries & toast plus some other options available on the menu. The buffet was regularly replenished. Would consider staying again if we book tickets for an event in the future.
This hotel is located about a 20 mins walk to Broad Street and the Utilita Arena so ideal if going to an event there. Hotel is clean, the staff are very welcoming and helpful. Room was clean & comfortable. Breakfast was lovely, with plenty of choice - cooked breakfast, cereals, fruit, yoghurt, pastries & toast plus some other options available on the menu. The buffet was regularly replenished. Would consider staying again if we book tickets for an event in the future.
8
Keith
Oct 5, 2025
·
Stayed 2 nights
Great location just outside clean air zone tram 5min walk away. Ubbers really close by
Great location just outside clean air zone tram 5min walk away. Ubbers really close by
10
Montana
Jul 3, 2023
·
Stayed 2 nights
Friendly staff, quiet room, easy access to bus and tram.
Friendly staff, quiet room, easy access to bus and tram.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is often described as good with a decent selection, but several guests report inconsistency, missing items or poor coffee/equipment. Evening dining is sometimes unavailable, especially at weekends.
Related guest reviews
6
Susan
Dec 22, 2024
·
Stayed 1 night
We paid 22.00 for 2 breakfast. It was 10.00am bfast did not finish till 10.30. No bacon. Fried eggs looked dry no hash browns. Dried beans. No plates. Asked for fresh eggs and bacon obviously plates. Plates. Came. Eggs. Which went cold as took at least 15 mins for 4 slices of bacon between myself and partner. Breakfast area should always. Have the food regardless of the time. I kept asking the waitress how long for the bacon. Not good at all
We paid 22.00 for 2 breakfast. It was 10.00am bfast did not finish till 10.30. No bacon. Fried eggs looked dry no hash browns. Dried beans. No plates. Asked for fresh eggs and bacon obviously plates. Plates. Came. Eggs. Which went cold as took at least 15 mins for 4 slices of bacon between myself and partner. Breakfast area should always. Have the food regardless of the time. I kept asking the waitress how long for the bacon. Not good at all
4
Craig
Mar 7, 2025
·
Stayed 1 night
Pretty run down property, needs a lot of TLC. Never stayed at a hotel before that has run out of tea bags at breakfast of all things. Food in the restaurant was nuked before leaving the kitchen
Pretty run down property, needs a lot of TLC. Never stayed at a hotel before that has run out of tea bags at breakfast of all things. Food in the restaurant was nuked before leaving the kitchen
4
Ian
Feb 28, 2025
·
Stayed 1 night
Disappointed to learn there is no restaurant available at the weekend, and the breakfast service was very poor. The parking was an expensive addition for those not booking direct with the hotel.
Disappointed to learn there is no restaurant available at the weekend, and the breakfast service was very poor. The parking was an expensive addition for those not booking direct with the hotel.
8
Martin
Jun 29, 2024
·
Stayed 1 night
It was a good stay. Reception staff helpful and room good. No bottled water in the room was a surprise. The restaurant was for breakfast only and the expectation was that you would order food in. The location was convenient for me and I’d stay there again.
It was a good stay. Reception staff helpful and room good. No bottled water in the room was a surprise. The restaurant was for breakfast only and the expectation was that you would order food in. The location was convenient for me and I’d stay there again.
6
PHILIP
Sep 18, 2025
·
Stayed 1 night
Staff were helpful when arounda although local knowledge and assistance was lacking. Reception desk no always manned so had to call and wait for staff. Its an interesting building but it is showing its age in the rooms. Fold out bed mattress for child was in really poor condition. Metal bars/slats were not covered. Kitchen not running over a weekend was surprising.
Staff were helpful when arounda although local knowledge and assistance was lacking. Reception desk no always manned so had to call and wait for staff. Its an interesting building but it is showing its age in the rooms. Fold out bed mattress for child was in really poor condition. Metal bars/slats were not covered. Kitchen not running over a weekend was surprising.
10
Michael
Aug 26, 2025
·
Stayed 5 nights
This was my 2nd stay at Plough & Harrow. I love the quaint hotel, roughly midway between the university and the city center. The building is showing its age, but it is perfectly fine. The best part of the hotel is the staff. They were supremely helpful, particularly Yana. I also enjoyed the delicious breakfast. It offered enough variety that I didn't repeat my meal over the several days I was there.
This was my 2nd stay at Plough & Harrow. I love the quaint hotel, roughly midway between the university and the city center. The building is showing its age, but it is perfectly fine. The best part of the hotel is the staff. They were supremely helpful, particularly Yana. I also enjoyed the delicious breakfast. It offered enough variety that I didn't repeat my meal over the several days I was there.
8
Michael
Oct 23, 2024
·
Stayed 1 night
The staff were brilliant - very friendly and welcoming. The food in the evening was really good and excellent value for money. The bar was well presented with quality products. The room was decent and comfortable. The only let down was breakfast. I am sad to say in this review, in my experience, the breakfast was NOT (when I had it) value for money. The coffee machine sounded like it was on its last legs, coffee was weak, poor and undrinkable - I had to use the sachet of dried coffee to make a cup. There was no fruit juice - I was told 'we don't have orange juice', there was a bar with 200 bottles of it 20 feet away. The toaster didn't work well. Eggs appeared to have been cooked 30 minutes before and had gone hard and discoloured. The sausages were OK but, only OK. The rest of the buffet looked a bit cheap and thrown together. I would 100% still stay at this hotel again, because the previous night and overnight experience exceeded my expectations; and it was above par and value for money. However, I wouldn't have the breakfast as this was significantly subpar in my experience this week, which was a shame as everything else had been so good. I think the owners need to invest in a better breakfast offer or, don't offer it. Fruit juice from a wholesaler is less than £1 per carton for 10 or 12 servings, cook the eggs to order (you will not be throwing away inedible uneaten rubber), lease a new coffee machine. Small things make a big difference for your guests.
The staff were brilliant - very friendly and welcoming. The food in the evening was really good and excellent value for money. The bar was well presented with quality products. The room was decent and comfortable. The only let down was breakfast. I am sad to say in this review, in my experience, the breakfast was NOT (when I had it) value for money. The coffee machine sounded like it was on its last legs, coffee was weak, poor and undrinkable - I had to use the sachet of dried coffee to make a cup. There was no fruit juice - I was told 'we don't have orange juice', there was a bar with 200 bottles of it 20 feet away. The toaster didn't work well. Eggs appeared to have been cooked 30 minutes before and had gone hard and discoloured. The sausages were OK but, only OK. The rest of the buffet looked a bit cheap and thrown together. I would 100% still stay at this hotel again, because the previous night and overnight experience exceeded my expectations; and it was above par and value for money. However, I wouldn't have the breakfast as this was significantly subpar in my experience this week, which was a shame as everything else had been so good. I think the owners need to invest in a better breakfast offer or, don't offer it. Fruit juice from a wholesaler is less than £1 per carton for 10 or 12 servings, cook the eggs to order (you will not be throwing away inedible uneaten rubber), lease a new coffee machine. Small things make a big difference for your guests.
8
PAUL
Jun 24, 2025
·
Stayed 1 night
Good location for the Utilia Arena, 15 mins walk. Friendly check in, good sized clean room. Breakfast staff were very polite, food was excellent, good choice, cooked properly with everything available. Only downside was not being able to open the windows, fan helped, it was very hot!
Good location for the Utilia Arena, 15 mins walk. Friendly check in, good sized clean room. Breakfast staff were very polite, food was excellent, good choice, cooked properly with everything available. Only downside was not being able to open the windows, fan helped, it was very hot!
10
Denise
Dec 18, 2023
·
Stayed 1 night
Our stay at the great western was excellent with friendly staff amazing breakfast i think the only thing I could say is we had to go out for dinner as you don't serve food but still would recommend to friends and would visit again 😋
Our stay at the great western was excellent with friendly staff amazing breakfast i think the only thing I could say is we had to go out for dinner as you don't serve food but still would recommend to friends and would visit again 😋
8
Lisa
Oct 11, 2024
·
Stayed 1 night
This hotel is located about a 20 mins walk to Broad Street and the Utilita Arena so ideal if going to an event there. Hotel is clean, the staff are very welcoming and helpful. Room was clean & comfortable. Breakfast was lovely, with plenty of choice - cooked breakfast, cereals, fruit, yoghurt, pastries & toast plus some other options available on the menu. The buffet was regularly replenished. Would consider staying again if we book tickets for an event in the future.
This hotel is located about a 20 mins walk to Broad Street and the Utilita Arena so ideal if going to an event there. Hotel is clean, the staff are very welcoming and helpful. Room was clean & comfortable. Breakfast was lovely, with plenty of choice - cooked breakfast, cereals, fruit, yoghurt, pastries & toast plus some other options available on the menu. The buffet was regularly replenished. Would consider staying again if we book tickets for an event in the future.
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AI-generated summary based on recent guest reviews
6
Roger
Sep 8, 2026
·
Stayed 1 night
Didn’t appreciate being charged £15 for parking when is free for Best Western members. Also noted in the room that if you stay was for a number of days - you had to put a tag on your door corridor side and they would charge £7.50 per visit to have the room cleaned etc
Didn’t appreciate being charged £15 for parking when is free for Best Western members. Also noted in the room that if you stay was for a number of days - you had to put a tag on your door corridor side and they would charge £7.50 per visit to have the room cleaned etc
10
Cliff
Aug 25, 2026
·
Stayed 1 night
I found the Plough and Harrow very charming. I stayed 3 nights; Friday through Sunday. At no time was it noisy or uncomfortable. There are no elevators but since there is only one upper floor, that was no big problem. The hotel wraps around in a horseshoe shape and there are minor steps up and down to get to my room, but another guest told me that I could have gone the other way around, which I never did. The full English breakfast was very nice, and some of my friends had their various cheeses and pastries, coffees, teas, and juices all in the elegant main dining area. Within easy walking distance were several interesting pubs and restaurants. The Physician was notable among them, although the High Field restaurant was also pleasant. Also, within short walking distance is the tram that gets you into town, one way for 2.50 GBP (also known as Quids), or 5 Quid for the day. In town, I went to the Old Crown pub, the oldest in Birmingham, and it did not disappoint.
I found the Plough and Harrow very charming. I stayed 3 nights; Friday through Sunday. At no time was it noisy or uncomfortable. There are no elevators but since there is only one upper floor, that was no big problem. The hotel wraps around in a horseshoe shape and there are minor steps up and down to get to my room, but another guest told me that I could have gone the other way around, which I never did. The full English breakfast was very nice, and some of my friends had their various cheeses and pastries, coffees, teas, and juices all in the elegant main dining area. Within easy walking distance were several interesting pubs and restaurants. The Physician was notable among them, although the High Field restaurant was also pleasant. Also, within short walking distance is the tram that gets you into town, one way for 2.50 GBP (also known as Quids), or 5 Quid for the day. In town, I went to the Old Crown pub, the oldest in Birmingham, and it did not disappoint.
6
Louise
Aug 8, 2026
·
Stayed 1 night
Had to pay £15 to park in their car park because I booked through hotels.com but apparently parking is free if you book direct which is annoying. The older part of the building is lovely but the more modern block where we were staying looked very tired from the outside. Our room was nice inside. Clean and well maintained but so, so hot. The sun was facing our window in the morning which super heated the room and the one fan between the three of us did nothing to help and none of us slept well. We were a bit disappointed to discover that the restaurant was not open on Friday/Saturday/Sunday evenings, not every day as stated on their Hotels.com listing. They did say that if we ordered food in, they would provide plates and cutlery but we decided it was easier to go out somewhere for dinner. Breakfast was nice. The food was all cooked well and replenished frequently in small batches so nothing was sat out for too long.
Had to pay £15 to park in their car park because I booked through hotels.com but apparently parking is free if you book direct which is annoying. The older part of the building is lovely but the more modern block where we were staying looked very tired from the outside. Our room was nice inside. Clean and well maintained but so, so hot. The sun was facing our window in the morning which super heated the room and the one fan between the three of us did nothing to help and none of us slept well. We were a bit disappointed to discover that the restaurant was not open on Friday/Saturday/Sunday evenings, not every day as stated on their Hotels.com listing. They did say that if we ordered food in, they would provide plates and cutlery but we decided it was easier to go out somewhere for dinner. Breakfast was nice. The food was all cooked well and replenished frequently in small batches so nothing was sat out for too long.
8
Shem
Jul 17, 2026
·
Stayed 2 nights
Lots of Character in the inside, Rooms were nice - a little dated
Lots of Character in the inside, Rooms were nice - a little dated
4
Daniel
Jul 14, 2026
·
Stayed 1 night
old hotel in need of an update. Staff were really nice. Breakfast low quality food. TV did not work and rooms was nice although really hot as no air con
old hotel in need of an update. Staff were really nice. Breakfast low quality food. TV did not work and rooms was nice although really hot as no air con
FAQs about Best Western Plough and Harrow Hotel
Is parking available at the hotel?
Self parking is available on-site for a fee of GBP 15.00 per night. Parking is limited, and a reservation is not required.
What type of breakfast is offered and what are the serving hours?
English breakfast is served at the Terrace Restaurant for a fee of approximately GBP 13.5 per person. Breakfast hours are from 7:00 AM to 10:00 AM on weekdays and weekends.
What are the check-in and check-out times?
Check-in time is at 2:00 PM, and check-out time is at 11:00 AM. Early check-in and late check-out may be available for a fee of GBP 10.00, subject to availability.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, specific details about room accessibility are not provided.
What is the location of the hotel in relation to nearby attractions?
The hotel is located in Birmingham's Westside, within a 5-minute drive of Broad Street and the University of Birmingham. It is approximately 1 mile from Utilita Arena Birmingham and 11.5 miles from the National Exhibition Centre.
What are the policies for guests staying with children?
Children are allowed at the property, and kids can stay for free if they are under the age of 18.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-23: 96.13704212646485USD
- 2026-10-24: 150.34647873535158USD
- 2026-10-25: 57.98473464355469USD
- 2026-10-26: 76.38762433776856USD
- 2026-10-27: 92.38818297424316USD
- 2026-10-28: 86.94323489379883USD
- 2026-10-29: 81.78920000000001USD
- 2026-10-30: 77.30760000000001USD
- 2026-10-31: 95.30122126464845USD
- 2026-11-01: 73.4865446624756USD
- 2026-11-02: 83.62665531616211USD
- 2026-11-03: 146.3802531616211USD
- 2026-11-04: 135.38913189697266USD
- 2026-11-05: 87.16520012512207USD
- 2026-11-06: 86.27080000000001USD
- 2026-11-07: 122.23563829040528USD
- 2026-11-08: 51.5384USD
- 2026-11-09: 87.16712341918945USD
- 2026-11-10: 136.4311042388916USD
- 2026-11-11: 135.00549884033205USD
- 2026-11-12: 96.81376810302734USD
- 2026-11-13: 114.43765531616212USD
- 2026-11-14: 128.4090446838379USD
- 2026-11-15: 54.16390155334473USD
- 2026-11-16: 82.74153829040527USD
- 2026-11-17: 125.82969364013672USD
- 2026-11-18: 126.56038297424317USD
- 2026-11-19: 101.22813829040528USD
- 2026-11-20: 141.83143189697267USD
- 2026-11-21: 190.71448936767578USD
- 2026-11-22: 53.05080152282715USD
- 2026-11-23: 82.74153829040527USD
- 2026-11-24: 122.37008936767579USD
- 2026-11-25: 113.54133189697266USD
- 2026-11-26: 110.61005223083497USD
- 2026-11-27: 127.63596594848633USD
- 2026-11-28: 139.97157234191894USD
- 2026-11-29: 52.6588USD
- 2026-11-30: 83.62665531616211USD
- 2026-12-01: 122.37008936767579USD
- 2026-12-02: 122.35748965454103USD
- 2026-12-03: 95.9398489227295USD
- 2026-12-04: 111.84953405151367USD
- 2026-12-05: 155.51152341918947USD
- 2026-12-06: 42.5752USD
- 2026-12-07: 78.33836594848633USD
- 2026-12-08: 123.2215957611084USD
- 2026-12-09: 131.15402126464843USD
- 2026-12-10: 101.22813829040528USD
- 2026-12-11: 85.1504USD
- 2026-12-12: 131.15402126464843USD
- 2026-12-13: 77.30760000000001USD
- 2026-12-14: 72.18737234191894USD
- 2026-12-15: 87.16520012512207USD
- 2026-12-16: 87.16520012512207USD
- 2026-12-17: 78.33836594848633USD
- 2026-12-18: 201.48153405151368USD
- 2026-12-19: 78.33836594848633USD
- 2026-12-20: 42.5752USD
- 2026-12-21: 61.599591487121586USD
- 2026-12-22: 61.59901022491455USD
- 2026-12-23: 61.599591487121586USD
The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. Guests will receive an email within 48 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Only registered guests are allowed in the guestrooms.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- For details on Best Western's privacy policy, visit https://www.bestwestern.com/privacy.
- Fee for English breakfast: approximately GBP 13.5 per person
- Self parking fee: GBP 15.00 per night
- Late check-out fee: GBP 10.00 (subject to availability)
- Rollaway bed fee: GBP 15.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Non-Smoking Rooms
Business Center
Room Service
Dry Cleaning
Housekeeping
General
Room Service
Non-Smoking Rooms
Picnic Area/Tables
Family Room
Wheelchair Accessible (Limited)
Activities
Garden
Golf Course (nearby)
Outdoor Furniture
Terrace
Parking
Parking
Parking (Limited)
Parking Onsite
Services
Business Center
Dry Cleaning
Housekeeping
Banquet Facilities
Safe-Deposit Box
Luggage Storage
Designated Smoking Area
Self Laundry
24-Hour Front Desk
Concierge Services
Internet
Free Wi-Fi