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Best Western Plough and Harrow Hotel - Lobby
Best Western Plough and Harrow Hotel - Room
Best Western Plough and Harrow Hotel - Room
Best Western Plough and Harrow Hotel - View from room
Best Western Plough and Harrow Hotel - Restaurant

Best Western Plough and Harrow Hotel

Amenities

  • Parking

  • Non-Smoking Rooms

  • Business Center

  • Room Service

  • Dry Cleaning

  • Housekeeping

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Property description

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include concierge services, wedding services, and a picnic area.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Reviews of Best Western Plough and Harrow Hotel describe a charming, historic property with very friendly staff and convenient access to the city, but dated rooms, inconsistent heating, and maintenance issues appear repeatedly alongside mixed standards of cleanliness.

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Facilities

Mixed

Cleanliness

Mixed

Rooms

Mixed

Service

Friendly

Location

Convenient

Dining

Inconsistent

Was this helpful?

8

Richard

IAN-logo

Apr 14, 2026

·

Stayed 1 night

Great location for Birmingham City centre (two minute walk to local tram stop) with out the expense of the large chain hotel groups, easy parking at an affordable rate, pleasant and efficient staff , well appointed room with good amenities. Choice of a well stocked bar serving drinks and food or hotel restaurant serving evening food and breakfast, whilst some parts are a little dated or tired the hotel is very comfortable and welcoming for a couple of nights stay.
Great location for Birmingham City centre (two minute walk to local tram stop) with out the expense of the large chain hotel groups, easy parking at an affordable rate, pleasant and efficient staff , well appointed room with good amenities. Choice of a well stocked bar serving drinks and food or hotel restaurant serving evening food and breakfast, whilst some parts are a little dated or tired the hotel is very comfortable and welcoming for a couple of nights stay.
8

Adam

IAN-logo

Mar 29, 2026

·

Stayed 1 night

Few staff members but the ones there were were amazing, hardworking, wanted to please , polite and helpful. Nice bar area . Good size rooms with table and chairs. Lovely comfortable bed . Left my coat in the lounge and it was safely put away until I remembered. Good breakfast. Great location.
Few staff members but the ones there were were amazing, hardworking, wanted to please , polite and helpful. Nice bar area . Good size rooms with table and chairs. Lovely comfortable bed . Left my coat in the lounge and it was safely put away until I remembered. Good breakfast. Great location.
8

Susan

IAN-logo

Mar 26, 2026

·

Stayed 1 night

Hotel has seen better days, old original part looks lovely, but the Newest part of building (bedrooms furthest away from Road) a bit dated and in need of renovation. Old furniture which was chipped and dated, old carpets. However our bed was comfortable and hotel was fine for one night stay. Good value for money.
Hotel has seen better days, old original part looks lovely, but the Newest part of building (bedrooms furthest away from Road) a bit dated and in need of renovation. Old furniture which was chipped and dated, old carpets. However our bed was comfortable and hotel was fine for one night stay. Good value for money.
2

Phil

IAN-logo

Mar 22, 2026

·

Stayed 2 nights

Place stinks of swaety BO in lots of areas including the bar/restaurant. Stood waiting at the bar to order food for a good 10 mins before going out to a takeaway. As i was leaving reception guy offered to serve me but swerved it at that point. I'm guessing its in a spiral of no customers because of poor service/no staff. No staff/poor service as there are not many customers. Rooms are fine and it was cheap but wouldn't stay again
Place stinks of swaety BO in lots of areas including the bar/restaurant. Stood waiting at the bar to order food for a good 10 mins before going out to a takeaway. As i was leaving reception guy offered to serve me but swerved it at that point. I'm guessing its in a spiral of no customers because of poor service/no staff. No staff/poor service as there are not many customers. Rooms are fine and it was cheap but wouldn't stay again
10

Kelly

IAN-logo

Mar 16, 2026

·

Stayed 2 nights

The Edgbaston Village tram station was super close by, which was handy for getting in and out of the city. The hotel felt safe, quiet, and clean. The staff were warm and friendly. My bed was very comfy, water in the shower was hot (not great pressure though). I had a lovely view out of my large window, and was fortunate to have three sunny days.
The Edgbaston Village tram station was super close by, which was handy for getting in and out of the city. The hotel felt safe, quiet, and clean. The staff were warm and friendly. My bed was very comfy, water in the shower was hot (not great pressure though). I had a lovely view out of my large window, and was fortunate to have three sunny days.
135 Hagley Road, Westside, Birmingham, Birmingham (and vicinity), England, United Kingdom

Location

With a stay at Best Western Plough & Harrow Hotel in Birmingham (Westside), you'll be within a 5-minute drive of Broad Street and University of Birmingham. This hotel is 11.5 mi (18.6 km) from National Exhibition Centre and 1 mi (1.6 km) from Utilita Arena Birmingham.

Hagley Road(0.1 miles)

Broad Street(0.4 miles)

Birmingham Botanical Gardens(0.5 miles)

Gas Street Basin(0.7 miles)

Brindleyplace(0.8 miles)

Utilita Arena Birmingham(0.9 miles)

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 14:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Self parking is available on-site for a fee of GBP 15.00 per night. Parking is limited, and a reservation is not required.

English breakfast is served at the Terrace Restaurant for a fee of approximately GBP 13.5 per person. Breakfast hours are from 7:00 AM to 10:00 AM on weekdays and weekends.

Check-in time is at 2:00 PM, and check-out time is at 11:00 AM. Early check-in and late check-out may be available for a fee of GBP 10.00, subject to availability.

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, specific details about room accessibility are not provided.

The hotel is located in Birmingham's Westside, within a 5-minute drive of Broad Street and the University of Birmingham. It is approximately 1 mile from Utilita Arena Birmingham and 11.5 miles from the National Exhibition Centre.

Children are allowed at the property, and kids can stay for free if they are under the age of 18.

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