Name: Hampton Inn & Suites Alpena
Address: 1060 Crittenden Court, Alpena, Michigan, United States of America, Alpena, Michigan, US
Price range: US$108–US$242 per night
Rating: 9

What guests think

Hampton Inn & Suites Alpena is a new property praised for very clean spaces and comfortable rooms, though multiple reviews note noise from heavy doors or thin walls, and mixed experiences with breakfast quality and pool availability.

The location is considered convenient for visits to Alpena and area activities. Service experiences range from quick, professional check-ins and thoughtful upgrades to occasional delays or early-morning noise from staff areas. Overall, it suits travelers seeking a fresh, no-fuss stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the pool when available and note a spacious lobby; however, multiple reviews report the pool being closed or not clearly communicated. Access to the entry road could be improved.

Related guest reviews

6

Elizabeth

23 May 2025

·

Stayed 2 nights

The stay was okay but the pool isn’t open and they don’t advertise that anywhere so be aware it may not be ready yet!

10

Ashley

8 Sept 2025

·

Stayed 1 night

Beautiful hotel for the area! I grew up coming to Alpena for the summer to spend with family and this hotel is such an upgrade. We have stayed at all the others and this is by far the nicest and cleanest! The staff was so friendly and welcoming. The snack area was a huge hit for my daughter and the pool was super nice. Will be booking here again!

10

Rev. W. Roger

19 May 2025

·

Stayed 2 nights

Need work on entry road unto the property

10

Amanda

30 Aug 2025

·

Stayed 1 night

Great pool

10

Rachel

16 Jul 2025

·

Stayed 1 night

It was a nice, brand-new hotel. We booked last minute to visit family. The assistant manager was sweet and professional. This will be our top pick when traveling to Alpena.

10

ROSEMARY

27 Sept 2025

·

Stayed 2 nights

The room was nice and big.( I am handicapped and in a wheelchair and you were very accommodating.) The staff was very friendly. The pool was nice and clean and big. The breakfast was great.

10

Pamela

25 Aug 2025

·

Stayed 1 night

This is a beautiful new property.

10

James

9 Sept 2025

·

Stayed 1 night

New facility and a very friendly staff. Located in a good area.

4

Michael

30 May 2025

·

Stayed 1 night

We booked 3 rooms last minute through expedia to celebrate and use the pool to relax after my daughter graduated and we finished her grad open house. We checked in between 5-6pm. At about 6:45pm when i called the desk to ask a question i was then informed the pool was closed and had been since the hotel opened. Nowhere throughout booking was there any mention of the hotel pool being down. The front desk person, Garrett was very polite and even called another hotel regarding us using their pool, which they allowed us to, until 9pm, giving us 1 hour to swim. We wasted a hell of a lot of money on rooms for nothing. We live local and stay locally on a regular basis. We will stick with Days Inn.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness earns frequent praise across rooms and public areas. A few exceptions mention a dirty shower ledge and soiled or scorched ironing equipment.

Related guest reviews

10

Amanda

10 Jul 2025

·

Stayed 2 nights

Very clean and nicely appointed room. Staff was friendly and very helpful

10

Jill

11 Oct 2025

·

Stayed 1 night

Very Clean and Staff is Friendly and very helpful

4

Troy

4 Jan 2026

·

Stayed 1 night

The ledge in the shower was very dirty. The worst issue is the irons and ironing boards. The irons are poorly designed and easily fall over. My first ironing board had melted plastic on it that got on the iron and my shirt. I got another iron and ironing board from the front desk - prompt and friendly service. The second ironing board had three scorch marks on it. This is a safety issue. The staff was excellent and friendly.

10

Lynn

12 Oct 2025

·

Stayed 2 nights

Excellent place to stay in Alpena. Clean, well maintained & convenient for our needs.

10

Tyler

10 Feb 2026

·

Stayed 2 nights

Very clean, staff really friendly

10

Mary Ann

22 Sept 2025

·

Stayed 2 nights

Rooms are new, clean and comfortable. Check in was very easy and agent was great.

10

Alan

12 Oct 2025

·

Stayed 1 night

Very clean, nice room.

10

Jearld

18 Oct 2025

·

Stayed 1 night

Very friendly lady at the front desk. Very nice hotel, very clean. Great overall stay

10

Lisa

16 Nov 2025

·

Stayed 6 nights

Staff was super friendly and helpful. Room was very neat and clean.

10

jonathan

27 Jan 2026

·

Stayed 2 nights

Extremely clean and courteous staff!!!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are new, comfortable, and some are spacious or accessible. Several guests report noise from heavy doors or thin walls, and a few note minor issues like heating delays, squeaky doors, or awkward fixtures.

Related guest reviews

10

Matthew

6 Oct 2025

·

Stayed 1 night

This hotel is new as of April 2025, so it is very clean and new! The desk clerk was very professional and friendly, and even upgraded us. Our King Suite was gorgeous and spacious. Minor complaints that the doors are very heavy so when people come and go - it is loud. We used our sound maker to buffer the noise at night. Breakfast was great, offering the usual options but very tidy and tended to, and plenty of seating!

6

Mark

6 Jul 2025

·

Stayed 1 night

It was ok but issues with checkin and people were above us stomping until 1am

10

Mary Ann

22 Sept 2025

·

Stayed 2 nights

Rooms are new, clean and comfortable. Check in was very easy and agent was great.

6

Nalini

22 Jun 2025

·

Stayed 4 nights

Clean, new property, very helpful staff. The walls are incredibly thin, I had a first floor room and couldn’t sleep with road traffic, hearing and feeling people walking upstairs, snoring coming from some direction, and hearing other toilets flushing.

6

Stephanie

17 Jan 2026

·

Stayed 1 night

Check in was quick and friendly. Upon entry to room the heat was not on, took about 2 1/2 hours to warm room up to 70deg. Slept in winter hat and coat. Shower needs to be primed before going into overhead shower mode. No milk for morning breakfast, asked and they said they ran out at 7am. No toothbrushes available for guests.

8

David

17 Aug 2025

·

Stayed 1 night

The bathroom door in room 200 squeaked loudly when opened. Not good in the middle of the night. No courtesy umbrellas for the guests to get to their cars.

10

Alan

12 Oct 2025

·

Stayed 1 night

Very clean, nice room.

10

David

3 Aug 2025

·

Stayed 1 night

Very nice facility, only thing I could say is the room doors don't seal to the floor and hallway noise transfers into the room, other than that very nice pleasant stay in room 213

10

ROSEMARY

27 Sept 2025

·

Stayed 2 nights

The room was nice and big.( I am handicapped and in a wheelchair and you were very accommodating.) The staff was very friendly. The pool was nice and clean and big. The breakfast was great.

10

Mai

26 Sept 2025

·

Stayed 8 nights

The breakfast could be better.Love the grits our first time seeing it. We stayed at the hotel for 5 days, on 1 of the morning a blond girl served raw grits it was terrible when we had a mouthful of raw grits. I mentioned it to her, she took it to the back and brought it back out and we thought she fixed it,but all she did was stirring it up.Someone went to complain and a manager went to the kitchen , I don't know what happened after that we were done with the grits that day. The most annoying thing in the room WAS the toilet paper roll holder, that toilet paper holder is the worst invention. It's frustrating when we use the toilet paper, it falls off the holder, and roll onto the floor we constantly have to pick it up.

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, helpful, and professional, with smooth check-ins and occasional upgrades. There are isolated issues like front-desk waits, reservation delays, or early-morning noise from staff areas.

Related guest reviews

10

Matthew

6 Oct 2025

·

Stayed 1 night

This hotel is new as of April 2025, so it is very clean and new! The desk clerk was very professional and friendly, and even upgraded us. Our King Suite was gorgeous and spacious. Minor complaints that the doors are very heavy so when people come and go - it is loud. We used our sound maker to buffer the noise at night. Breakfast was great, offering the usual options but very tidy and tended to, and plenty of seating!

4

Troy

4 Jan 2026

·

Stayed 1 night

The ledge in the shower was very dirty. The worst issue is the irons and ironing boards. The irons are poorly designed and easily fall over. My first ironing board had melted plastic on it that got on the iron and my shirt. I got another iron and ironing board from the front desk - prompt and friendly service. The second ironing board had three scorch marks on it. This is a safety issue. The staff was excellent and friendly.

10

Tyler

10 Feb 2026

·

Stayed 2 nights

Very clean, staff really friendly

8

Johanna

14 Jun 2025

·

Stayed 4 nights

Business trip 4 days. Only issue was it took a very long time to find my reservation. I was upgraded for my room though- apparently there were several out of order. I will be back!

6

Stephanie

17 Jan 2026

·

Stayed 1 night

Check in was quick and friendly. Upon entry to room the heat was not on, took about 2 1/2 hours to warm room up to 70deg. Slept in winter hat and coat. Shower needs to be primed before going into overhead shower mode. No milk for morning breakfast, asked and they said they ran out at 7am. No toothbrushes available for guests.

10

Carol

3 Oct 2025

·

Stayed 2 nights

I was disappointed with the breakfast selection, being gluten-free. Plus Saturday morning there was hardly anything left when we got down there. Though I don't know their situations, I thought the desk staff handled the cranky clients well. Good job :)

10

Lisa

16 Nov 2025

·

Stayed 6 nights

Staff was super friendly and helpful. Room was very neat and clean.

10

James

27 Aug 2025

·

Stayed 2 nights

Stayed 2 nights while traveling on business. Property was clean, comfortable, and affordable. Kelly, the front desk manager went out of her way to ensure everything was perect.

2

James

12 Aug 2025

·

Stayed 2 nights

very disappointed. We waited about 15 minutes before anyone came to the front desk. After check in we went up to the 3rd floor and our room was not ready. Had to wait another 15 minutes before that was rectify. They did give us a upgrade to a suite on the first floor. So that makes up for it. Staff needs a major trainee program. Hampton Inn needs to recruit to bring in more qualified help and train them.

6

Doris

24 May 2025

·

Stayed 1 night

The place is brand new, so everything is in great condition. However, when the staff started fixing breakfast, banging pots and pans, talking loud, and waking me up at 4:45 am, not good. I even went out and told them to keep ot down, i was sleeping. They didn't.

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AI-generated summary based on recent guest reviews

Location

Considered convenient or in a good area by some guests. One review notes the entry road needs work.

Related guest reviews

8

Stanley

3 Nov 2025

·

Stayed 2 nights

Motel was in a good location and was comfortable

10

Rev. W. Roger

19 May 2025

·

Stayed 2 nights

Need work on entry road unto the property

10

Lynn

12 Oct 2025

·

Stayed 2 nights

Excellent place to stay in Alpena. Clean, well maintained & convenient for our needs.

10

James

9 Sept 2025

·

Stayed 1 night

New facility and a very friendly staff. Located in a good area.

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AI-generated summary based on recent guest reviews

Dining

Breakfast receives many positive comments for variety and hot options, though quality and availability vary. Several reviews mention items running out or limited gluten-free choices, and one describes undercooked grits.

Related guest reviews

10

Matthew

6 Oct 2025

·

Stayed 1 night

This hotel is new as of April 2025, so it is very clean and new! The desk clerk was very professional and friendly, and even upgraded us. Our King Suite was gorgeous and spacious. Minor complaints that the doors are very heavy so when people come and go - it is loud. We used our sound maker to buffer the noise at night. Breakfast was great, offering the usual options but very tidy and tended to, and plenty of seating!

10

Judy

11 Sept 2025

·

Stayed 1 night

9/11/25. Everything from start to finish was great. This is a new hotel, it's only been operating for 5 months. Check in was easy and the person we spoke to, Chris, was so helpful. He made sure we got a room away from the elevators, and the room was great. Very clean and well equipped with plenty of soft, fluffy towels. TV was easy to use, attached to the wall but movable. Breakfast was very good, plenty of hot food to choose from.

10

Ashley

12 Sept 2025

·

Stayed 2 nights

This was our second stay in the last few days due to a death in the family. The staff was so kind. Our room was really nice and our daughter loved the pool again. The breakfast was great: the waffle maker was a huge hit

6

Pankaj

16 Jun 2025

·

Stayed 1 night

Breakfast was not good

6

Stephanie

17 Jan 2026

·

Stayed 1 night

Check in was quick and friendly. Upon entry to room the heat was not on, took about 2 1/2 hours to warm room up to 70deg. Slept in winter hat and coat. Shower needs to be primed before going into overhead shower mode. No milk for morning breakfast, asked and they said they ran out at 7am. No toothbrushes available for guests.

10

Carol

3 Oct 2025

·

Stayed 2 nights

I was disappointed with the breakfast selection, being gluten-free. Plus Saturday morning there was hardly anything left when we got down there. Though I don't know their situations, I thought the desk staff handled the cranky clients well. Good job :)

8

Matthew

3 Oct 2025

·

Stayed 1 night

Breakfast was fine

10

ROSEMARY

27 Sept 2025

·

Stayed 2 nights

The room was nice and big.( I am handicapped and in a wheelchair and you were very accommodating.) The staff was very friendly. The pool was nice and clean and big. The breakfast was great.

10

Mai

26 Sept 2025

·

Stayed 8 nights

The breakfast could be better.Love the grits our first time seeing it. We stayed at the hotel for 5 days, on 1 of the morning a blond girl served raw grits it was terrible when we had a mouthful of raw grits. I mentioned it to her, she took it to the back and brought it back out and we thought she fixed it,but all she did was stirring it up.Someone went to complain and a manager went to the kitchen , I don't know what happened after that we were done with the grits that day. The most annoying thing in the room WAS the toilet paper roll holder, that toilet paper holder is the worst invention. It's frustrating when we use the toilet paper, it falls off the holder, and roll onto the floor we constantly have to pick it up.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $195	18 $223	19 $242
20 $197	21 $187	22 $214	23 $198	24 $153	25 $190	26 $218
27 $162	28 $155	29 $174	30 $154

Su	Mo	Tu	We	Th	Fr	Sa
				1 $127	2 $131	3 $131
4 $108	5 $127	6 $127	7 $127	8 $126	9 $147	10 $175
11 $117	12 $126	13 $127	14 $127	15 $126	16 $131	17 $131
18 $109	19 $127	20 $130	21 $146	22 $126	23	24 $131
25 $121	26 $127	27 $127	28 $125	29 $126	30 $147	31 $130

Hampton Inn & Suites Alpena

About this property

Location

Room options

Room, 1 King Bed, Roll-In Shower

Room, 2 Queen Beds, Refrigerator

Studio Suite, 1 King Bed

Room, 1 King Bed, Hearing Accessible

Room, 1 King Bed, Refrigerator

Studio, 1 King Bed, Hearing Accessible

Room, 1 King Bed, Roll-In Shower (Mobility & Hearing)

Room, 2 Queen Beds, Roll-In Shower

Room, 2 Queen Beds, Accessible Bathtub, Bathtub

Room, 2 Queen Beds, Hearing Accessible

Guest reviews of Hampton Inn & Suites Alpena

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn & Suites Alpena

Prices for upcoming dates