Name: Westlake Pearl Apartment - Hotel & Pearl Spa
Address: 15 Ngõ 52 Đường Tô Ngọc Vân, Quảng An, Hanoi, Hanoi (and vicinity), Vietnam, Hanoi, Vietnam
Rating: 8.63

Guest reviews

8.6

Fabulous

Based on 507 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At Westlake Pearl Apartment - Hotel & Pearl Spa, guests praise the welcoming staff and the scenic rooftop, while feedback on rooms and cleanliness ranges from modern and spotless to reports of odors, insects, noise, and maintenance issues.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Caleb

Jan 19, 2026

·

Stayed 2 nights

The place is alright. Staff are lovely, the rooms are quite well equipped, But the photos are a bit exaggerated. As long as you can take that into consideration you won’t be disappointed. The only unobscured Lakeview is from the rooftop. Breakfast was good. Staff were very helpful, attentive and friendly. Overall, I would stay here again

8

Thomas

Jan 10, 2026

·

Stayed 2 nights

Coffee was weak and there is some noice from outside( dog barked)

4

James

Jan 1, 2026

·

Stayed 3 nights

Insects. There were so many, spiders have set themselves up around the rooms. We told the front desk, nothing happened.

4

Yousef

Dec 30, 2025

·

Stayed 10 nights

The staff was great and very helpful and friendly. The problem with room amenities. The towels were terrible and extremely old. The mattress is also old. It felt like I was sleeping on springs. No toilet tissues. Extremely noisy if you stay near the restaurant because of the loud music and the steel stairs. The room is very small and didn’t look the one in the picture.

2

Phuc

Dec 17, 2025

·

Stayed 1 night

Just bad service not a 4 stars hotel as such. No security no service bad location

15 Ngõ 52 Đường Tô Ngọc Vân, Quảng An, Hanoi, Hanoi (and vicinity), Vietnam

Location

With a stay at Westlake Pearl Aparthotel & Spa - By Pegasy Group in Hanoi (Tay Ho), you'll be a 1-minute drive from West Lake and 6 minutes from Hoan Kiem Lake. This luxury aparthotel is 3.2 mi (5.2 km) from Ho Chi Minh Mausoleum and 3.8 mi (6.2 km) from Hanoi Old Town Night Market.

West Lake(0.2 miles)

Syrena Shopping Center(0.5 miles)

Ho Tay Water Park(0.6 miles)

Trinh Cong Son Walking Street(0.8 miles)

Lotte Mall Tay Ho(1 miles)

Tran Quoc Pagoda(2.1 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Full breakfasts are available daily from 7:00 AM to 1:00 PM for a fee of approximately VND 80,000 for adults and children.

No pets and no service animals are allowed at this property.

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early check-in and late check-out are subject to availability and incur a fee of 50 percent of the room rate.

An airport shuttle service is available for a surcharge. Guests can arrange this transfer by contacting the property.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.

The property is located in Tay Ho, just a 1-minute drive from West Lake and 6 minutes from Hoan Kiem Lake. It is approximately 3.8 miles from Hanoi Old Town Night Market and 3.2 miles from Ho Chi Minh Mausoleum.

Children are welcome; one child up to the age of 12 years can stay for free when occupying the parent or guardian's room using existing bedding.

The property does not offer cribs or rollaway beds. Extra beds are not available, and advance request or confirmation is not required.

Westlake Pearl Apartment - Hotel & Pearl Spa

Amenities

Property description