Name: Gateway Hotel
Address: 42 Chepstow Road, Victoria, Newport, Cardiff (and vicinity), Wales, United Kingdom, Newport, Wales, United Kingdom
Rating: 7.23

Guest reviews

7.2

Good

Based on 825 verified reviews

What guests think

AI-generated summary based on recent guest reviews

Reviews of Gateway Hotel describe a budget property with generally clean, comfortable rooms and friendly staff, but recurring issues include street noise, blinds without blackout curtains, and uneven front-desk coverage at check-in.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

harpreet

Dec 9, 2025

·

Stayed 2 nights

Reception

6

Melanie

Dec 5, 2025

·

Stayed 2 nights

The rooms were ok, but have obviously been refurbished with small items not finished nicely. Room was facing the street and the blinds on the window did not not block out the light and there were no curtains.. it was quite noisy. Bathroom was nice but shower didn't get hot all weekend. The lady who tended to us for breakfast was lovely and friendly and our breakfast was fantastic. It must be noted this hotel is Halaal which was not stated, not a problem but some guests were upset at the offerings. Staffing was minimal, and reception very rarely manned in case of problems or queries.

10

Andrew

Nov 17, 2025

·

Stayed 1 night

Good value. Nice room for a budget for price. Road a little noisy but it’s in the city.

6

Ruth

Nov 11, 2025

·

Stayed 1 night

The room needs curtains as the security lights shine through the blinds all night.Also the heating cannit switch off so its very hot and the road is too noisy to have the window open. Otherwise very good value

2

Chris

Nov 9, 2025

·

Stayed 1 night

As shocking

42 Chepstow Road, Victoria, Newport, Cardiff (and vicinity), Wales, United Kingdom

Location

With a stay at Gateway Hotel in Newport, you'll be within a 15-minute walk of Rodney Parade and Riverfront Theatre and Arts Centre. This hotel is 13.9 mi (22.4 km) from Cardiff Bay and 14.4 mi (23.2 km) from Cardiff Castle.

Rodney Parade(0.4 miles)

Riverfront Theatre and Arts Centre(0.6 miles)

Friars Walk Newport(0.6 miles)

Newport Cathedral(1.2 miles)

Newport Stadium(2.2 miles)

Geraint Thomas National Velodrome of Wales(2.2 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 22:30

Before 11:30

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site.

Check-in is from 3:00 PM to 10:30 PM, and check-out is at 11:30 AM. Early check-in and late check-out may be available for a fee, subject to availability.

The hotel is located within a 15-minute walk of Rodney Parade and Riverfront Theatre and Arts Centre. It is 14.7 miles from Principality Stadium and 13.9 miles from Cardiff Bay.

Children are allowed at the hotel, but specific age policies for free stays are not provided.

Gateway Hotel

Amenities

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Guest reviews