Name: Hilton Portland Downtown
Address: 921 SW 6th Ave, Portland, Oregon, United States of America, Portland, Oregon, US
Price range: US$124–US$327 per night
Rating: 7.93

What guests think

Hilton Portland Downtown draws praise for its walkable central location and friendly staff, but reviews frequently mention small rooms, expensive valet-only parking with long waits, understaffing, intermittent HVAC or water pressure issues, and limited dining hours.

Many liked high-floor views and the modern lobby and gym, and several found rooms clean and comfortable. However, room amenities can be basic for the price, with frequent notes about no in-room fridge or microwave and occasional noise. The downtown setting is convenient for transit, shopping, and theaters, though a few guests felt the surrounding area was less comfortable after dark. Best for travelers prioritizing location over space and extras.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Valet only parking is common, often costly and subject to long waits or limited availability; several guests parked offsite instead. The gym and lobby bar or restaurant get positive notes, while a pool is unavailable and some facilities have limited hours or occasional elevator issues.

Related guest reviews

8

Lara

20 Aug 2024

·

Stayed 2 nights

I didn’t like that the gym was closed

6

Konstantin

25 Aug 2025

·

Stayed 3 nights

They have a garage under the hotel, but make you pay $60 per day to put your car there. Unacceptable.

8

Megan

15 Oct 2024

·

Stayed 1 night

Appreciated the staff checking us in before 4pm and quickly. Hotel was clean and nice bar at the lobby. Wish the rooms were a little more spacious. I gave it a 4 star because we checked out on a Sunday morning and to get our car from valet took 1 hour because they had only 1 person in valet to park and cars and to bring it out. It’s a Sunday, why would you have only 1 valet person? So many people are checking out on a Sunday and there was a concert and wedding the night before. They could’ve been more prepared with that.

8

Marcia

14 May 2025

·

Stayed 1 night

Parking is only valet or $35 garage close by, but is a great location close to Pioneer center

2

Angel

19 Apr 2025

·

Stayed 2 nights

The pool was not working and parking was too high

2

Jen

30 Sept 2024

·

Stayed 4 nights

When I arrived the restaurant was closed. During a break from our conference at 11 am I went to purchase a drink from the market and it was closed from 11 am - 11:45 am.

6

Steve

19 Dec 2024

·

Stayed 1 night

The valet parking was unusable. Waited 20 minutes at the curb side with everyone else. The poor valet attendants are just scrambling and stressed out. We ended up parking across the street. The hotel overall is quite old.

10

Keryona

30 Nov 2024

·

Stayed 2 nights

Highly recommend ! If you have a Hilton honors membership , you’ll be able to get digital key access, etc.. (it’s free to sign up) . The gym was definitely better than I’ve expected !! Although breakfast & room service is not included, the bar/restaurant was definitely worth it especially if you didn’t want to drive/walk anywhere !

6

Timothy

26 Sept 2024

·

Stayed 1 night

I have stayed here before. Fortunately, the homeless situation appears better now. My complaint is primarily about the elevator and stairs. There was a long line waiting to use the elevators which evidently weren't working. I decided to take the stairs up to the 8th floor since it was late. Even with the help of hotel staff, we couldn't locate any stairs that I could take up to 8th floor. You need to practice a fire drill.

10

adrian

20 May 2025

·

Stayed 3 nights

I think $59 per day to park is absurd

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found the hotel clean, but others reported worn or dated areas, peeling paint, clogged drains, and occasional housekeeping misses. A few mentioned construction dust during stays.

Related guest reviews

6

Anette

17 Aug 2024

·

Stayed 1 night

Worn and dirty carpets in the hallways.

2

Naresh

2 Jan 2025

·

Stayed 1 night

Felt like very dirty and not good

6

Perry

20 Jan 2025

·

Stayed 4 nights

I really wanted to like this place because the staff were incredible individuals and super sweet. However, the place is run down. It’s old, dirty, and hasn’t been updated for years. You can tell by the bathroom with the ceiling paint coming off. For a place like the Hilton, I expected more.

4

Brianda

21 Jul 2025

·

Stayed 1 night

my room was dirty

10

Allison

5 Apr 2025

·

Stayed 2 nights

Hotel was under construction during my stay, so there were closed off areas and some construction dust, etc. However the very friendly and helpful staff made up for it with outstanding service. They went above and beyond to take care of me.

6

Lesa

1 Sept 2024

·

Stayed 2 nights

I had two consecutive stays at this location, first business and then personal. Overall, the staff were friendly and attentive. They were also responsive to concerns brought to their attention. I stayed in a room with the corner windows, loved the view. Only downsides were: shower was backed up, maintenance fixed it right away; no shower gel in the shower but i received it promptly. The hotel is dated, and there are signs of retro fittings to modernize and efforts to improve the experience. Good location in City Center. There is a restaurant conveniently on site. Salads are fresh and nice serving.

10

Shelby

14 Jan 2025

·

Stayed 1 night

The hotel was very clean, everyone was polite. This is in a great location, there are several things to do within walking distance.

6

Casandra

3 Jan 2023

·

Stayed 19,358 nights

The hotel was beautiful up until the room. Our curtains had holes in them and there was still broken glass by our window. The tub was clogged and wouldn’t drain.

10

Mike

30 Dec 2024

·

Stayed 1 night

Great location, excellent service and very clean

6

Jessica

12 Dec 2024

·

Stayed 4 nights

Rooms were a little on the smaller side, paint in the shower was chipping a little on the ceiling and the heater made a weird noise all night. Other than that we had a great time exploring the city. Overall the staff were kind and Ashley the bartender was great, friendly, and very helpful.

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AI-generated summary based on recent guest reviews

Rooms

Rooms tend to be small with compact bathrooms; higher floors can offer good city views. Expect basic amenities—many mention no in-room fridge or microwave—and occasional HVAC or water pressure issues plus some noise.

Related guest reviews

8

Merlin

11 Jun 2025

·

Stayed 1 night

Overall the stay was good. The staff was super friendly and helpful. The hotel itself was nice and clean. We were a bit disappointed in the size of the room and the temperature of the room. The AC would not hit the low temperature that we wanted. I would stay again as a couple but not with my family due to the size of the room.

6

Aron

18 Jun 2025

·

Stayed 1 night

Rooms and bathroom are small. Very low water pressure.

4

Jesus

7 Jul 2024

·

Stayed 2 nights

Room was and felt small. Bathroom was a joke for a 4 star hotel

10

Rylan

13 Jul 2025

·

Stayed 1 night

We booked corner room and had great views from the 20th floor staff was extremely helpful and was able to do us great service!

6

Rosanna

5 Dec 2024

·

Stayed 3 nights

I think this is the only place I've stayed where there was no mini fridge or microwave. That's the only complaint. I probably won't be back.

6

Douglas

17 Jul 2024

·

Stayed 3 nights

Room was relatively small. AC could not begin to keep up, never did get cool in three days. No refrigerator or microwave (not sure where there was room to put them).

8

Greg

8 Aug 2025

·

Stayed 2 nights

Was fine. Booked a room with a city view and they originally put me in a lower floor room with no view. Asked for a view and they were very accommodating, moving me to the 21st floor with a spectacular view of the West hills.

6

Sandra

18 Aug 2025

·

Stayed 2 nights

Transient was in loby until I complained while waiting 15 min in line, while he circled around the lobby and me. Bed wasn't a King, i measured it. Although the check in person was nice and confirmed it was, sorry it was not. The wall adjacent was against the elevator shaft which ran all night, so i couldnt sleep until 3am, the 2 nights we were there. The remote for the TV didn't work, the wifi hooked into the room above, the counter person again gave me a passcode so i could get wifi. The conditioner bottle was empty, Since there's no paper or pens in the room i had to leave a note to put some in the room. 14oz, how often do you refill them. Oh and my husband is 6'4" and was difficult to fit in the tiny bathroom and tiny toilet. It was my size, im 5'1"

6

sima

7 Jul 2024

·

Stayed 2 nights

The room was small, the building is very old! It doesn’t look like a Hilton hotel.

10

Derreck

4 Dec 2024

·

Stayed 1 night

The hotel has 1 restaurant that serves the same food for lunch and dinner and it's not a large menu. The hours are inconvenient as well. The hotel rooms were on the smaller side compared to other Hilton Properties. The beds were comfortable and rooms were clean. Staff was amazing.

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AI-generated summary based on recent guest reviews

Service

Staff are often praised as friendly and helpful, but consistency varies with reports of understaffing, slow check-in and valet, missed requests, and occasional unhelpful interactions.

Related guest reviews

4

Carol

30 May 2025

·

Stayed 1 night

We booked this hotel as it offered valet service with onsite hotel parking. When we arrived we were told that there was no valet service or parking available. We were directed to park elsewhere in a public lot. I was very fortunate to be with someone that is not mobility impaired (I am impaired) as she was able to drop me off at the hotel entrance and drive to the public lot. She then had to carry what luggage she could several blocks back to our hotel. If I hadn’t had a mobile person with me I would not have been able to stay in the hotel. I would have been in downtown Portland, in the evening, on a holiday weekend with no accommodation. Our room was overheated and showed a lot of wear and tear. The shower only produced hot water we were not able to reduce the temperature. The security latch on the door did not close properly and two of the elevators shook severely when in motion. At breakfast, we were lucky and happened to show up at a quiet moment and were promptly served. Within moments though the restaurant was filled with guests with only one waiter and every table was filled. Guests were leaving after waiting for extended periods with no service. The front desk and bell service were likewise overwhelmed with guests and only one staff person available. I had a long wait to check out and then wait more with our luggage as the person with me hiked to our car and then circled the block repeatedly trying to get a space at the curb so we could load the car.

6

Kristina

10 May 2024

·

Stayed 1 night

Staff was rude when we checked in. Two women standing at the desk talking to each other. Won’t acknowledge us for a minute or two and then to check us in they asked for ID and then said you need to pay the deposit and then handed us our key without saying anything else. There was no directions to our room, letting us know what time check out was, what was available as far as dinning options. Nothing. So rude! We didn’t feel welcomed at all!

6

Diego

15 May 2024

·

Stayed 1 night

Even though I asked, the room was not cleaned for three consecutive days.

6

Joy

1 Oct 2025

·

Stayed 3 nights

Despite requesting housekeeping and leaving the do not disturb off the door, did not receive any services for a 3 night stay. Staff was friendly enough. Not rude, but not helpful beyond bare minimum. Valet did not offer to help with bags, when I

6

briana

14 Oct 2024

·

Stayed 2 nights

Overall this hotel was very nice, clean, and is a comfortable stay. My only complaint is their staff. One of the women at the front desk isn’t very friendly and comes off as annoyed when asked a question. Also, one of the valet guys is very rude. We had a rental car that had a specific way of turning on, which we had mentioned to 3 people of their staff prior and they said that they had made a note. Even still, the morning after our first night there, we asked valet for our car and they said that they couldn’t turn it on. We had to go down to the garage valet and get our car ourselves. On the day we were leaving the rude valet man tried to tell us that our car battery died, and had been out since 10pm the night before. Per the hotel they had no other parking beside the garage valet parking which cost us $55 a night, just for him to tell us they had our car out on the side of the street. We explained that he probably just did not know how to turn it on. He continued to be rude and said no we were wrong and our battery was dead. We asked him for our keys and were able to turn on the car.

10

Raymond

3 Mar 2025

·

Stayed 1 night

The service was excellent. I arrived early 230ish and was just going to sit and wait in the bar. Victoria got us checked in early. Went up to the room and found it unsatisfactory. Mentioned the problem to Victoria and and she quickly found us another room on a busy wedding party filled weekend. Thank you Victoria, your service was exceptional! .

6

Crystal

25 Aug 2025

·

Stayed 1 night

Overall my stay was nice but i had a few complaints. The mattress on the pull out didn’t have a fitted sheet on it, so my friend had to sleep on the bare mattress. Also when i booked my room it stated that we would get free breakfast but they only did A La Carte and we had to pay. Lastly the valet staff did not listen to instructions for my vehicle. I explained to them NOT to roll my driver window all the way down or else it’ll come off the track and get stuck. They repeatedly kept rolling my window all the way down. When we went to check out and retrieve my car , my car was filled with flies because they left my window wide open all night in the valet parking area. They could’ve contacted me in my room, brought my car out and let me roll my window up for the night but instead they left it down all night . They didn’t apologize or acknowledge that my car was full of flies, they just handed me the keys and walked to the next person. Other than those things, i had a decent stay.

10

Jacob

19 Dec 2022

·

Stayed 4 nights

At check-in, there was an issue with hotels.com where my reservation could not be located. The gentleman at the front desk, Raymond, went out of his way and helped me resolve the issue. Raymond was courteous, patient, and extremely helpful. He was the reason my stay was amazing.

10

Eric

13 Mar 2025

·

Stayed 1 night

Front desk staff so very helpful!

6

Noe

30 Apr 2024

·

Stayed 1 night

The staffing was low, waiting a long time for valet service both during check in and check out. Caused us delays

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AI-generated summary based on recent guest reviews

Location

Central downtown location that’s highly walkable to transit, shopping, and theaters. A few guests felt the surrounding area was less comfortable after dark.

Related guest reviews

10

Priscilla Marcelina

12 Aug 2025

·

Stayed 2 nights

Great place, staff is accommodating and helpful. The location is close to nearby shopping, dining and local pubs. Area is very walkable, felt self entire time.

6

Rosa

4 Jun 2025

·

Stayed 2 nights

Very old furniture with damage to them that was clearly visible. Staff was very friendly and attentive. Area around the hotel felt unsafe especially after dark.

10

Jennifer

28 Feb 2023

·

Stayed 1 night

The Hilton is in a great location in downtown Portland. It is walking distance from Pioneer Square, the Arlene Schnitzer Performing Arts center and plenty of excellent restaurants and bars. There is a restaurant and bar on site as well as a small coffee bar/convenience store. The staff were extremely friendly and helpful. The room was well appointed and clean. We had a great stay.

10

Jasmine

17 Oct 2024

·

Stayed 2 nights

Perfect location for downtown

10

John

3 Jul 2025

·

Stayed 1 night

Amazing location to everything in downtown

10

Sharmie

9 Mar 2025

·

Stayed 2 nights

Really enjoyed our stay. Good location near Max to airport. Easy walk to our fav Stumptown coffee and lots of other cool eateries! Close to Portland State, as well!

8

Nicole

7 Oct 2024

·

Stayed 2 nights

The Hilton Downtown Portland was in a great location close to public transit, restaurants, shopping, the waterfront, etc. The hotel was clean and staff were friendly.

10

Jackie

15 Oct 2024

·

Stayed 2 nights

Centrally located property within walking distance of major attractions and dining options. Property was well maintained. But there is transient population that is nowadays expected of most downtown areas, not hotels faults

10

Tammi

23 Sept 2024

·

Stayed 3 nights

Great location, clean, and felt safe

10

philip

16 Nov 2025

·

Stayed 2 nights

I had a great room on a high floor--the room was quiet. Hotel is in a great location, easy walk to anything downtown

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AI-generated summary based on recent guest reviews

Dining

On-site dining and bar are available, but breakfast and service can be slow or understaffed, hours feel limited, and prices strike some as high; several note there’s no room service. Others found the food decent to good.

Related guest reviews

8

karen

25 Sept 2023

·

Stayed 3 nights

Great location and the food was delicious

8

Jinny

13 Feb 2023

·

Stayed 1 night

Great location, Nice hotel, the only thing that i needed was room service to order food, that don't have that service.

8

Erica

22 Mar 2025

·

Stayed 1 night

Staff was very friendly; restaurant was overpriced and the chicken on my salad was the kind that comes in envelopes precooked. Hotel was clean and recently updated based on decor. room was very small but fine for a one night stay. Don't love the no self-park option and valet only.

10

Don

25 May 2025

·

Stayed 1 night

This morning they were understaffed at the dining area. We ended up leaving after waiting for 45 minutes. Others did also. It was very busy, but still there was only one server for food and one for drinks. Needs improvement!

8

Sigmund

24 Jun 2025

·

Stayed 5 nights

Liked the central area for easy access. Food/dining was lackluster at best.

2

Jen

30 Sept 2024

·

Stayed 4 nights

When I arrived the restaurant was closed. During a break from our conference at 11 am I went to purchase a drink from the market and it was closed from 11 am - 11:45 am.

6

Karan

7 Sept 2025

·

Stayed 2 nights

We booked a room with two queen beds but the room provided to us was with two full size beds (smaller) instead. The toilet bowl was very small in the room - kids size. Breakfast was very slow - we waited for almost an hour for our order.

10

Keryona

30 Nov 2024

·

Stayed 2 nights

Highly recommend ! If you have a Hilton honors membership , you’ll be able to get digital key access, etc.. (it’s free to sign up) . The gym was definitely better than I’ve expected !! Although breakfast & room service is not included, the bar/restaurant was definitely worth it especially if you didn’t want to drive/walk anywhere !

10

Derreck

4 Dec 2024

·

Stayed 1 night

The hotel has 1 restaurant that serves the same food for lunch and dinner and it's not a large menu. The hours are inconvenient as well. The hotel rooms were on the smaller side compared to other Hilton Properties. The beds were comfortable and rooms were clean. Staff was amazing.

8

Leslie

11 Nov 2024

·

Stayed 1 night

Overall it was great. The only downside was how to get a decent cup of coffee in the morning?! I had room service for breakfast, but there was NO OPTION for coffee! We had in room, but yuck. When i ordered breakfast under beverage there was no coffee! We're Portland! Where is the coffee with real 1// 1/2?

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$102
February	US$212
March	US$130
April	US$177
May	US$181
June	US$133
July	US$159
August	US$125
September	US$152
October	US$164
November	US$120
December	US$95

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $209	17 $197	18 $145	19 $146
20 $146	21 $200	22 $327	23 $164	24 $146	25 $134	26 $138
27 $168	28 $253	29 $196	30 $165

Su	Mo	Tu	We	Th	Fr	Sa
				1 $142	2 $150	3 $163
4 $139	5 $154	6 $171	7 $163	8 $163	9 $136	10 $140
11 $124	12 $132	13 $132	14 $140	15 $271	16 $200	17 $139
18 $167	19 $168	20 $168	21 $225	22 $275	23	24 $208
25 $149	26 $139	27 $139	28 $140	29 $139	30 $139	31 $175

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Monthly average prices

About this property

Location

Room options

Room, 2 Double Beds, Corner

Room, 1 King Bed, Corner

Studio Suite, 2 Double Beds

Room, 1 King Bed, Accessible, Corner (Bathtub)

Room, 2 Double Beds, Accessible, Corner (Hearing)

Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Room, 1 King Bed, City View

Room, 2 Double Beds

Room, 1 King Bed, Accessible, Corner (Roll-In Shower)

Room, 2 Double Beds, City View

Suite, 1 Bedroom

Studio Suite, 1 King Bed

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Portland Downtown

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Prices for upcoming dates