Hotel Du Vin Newcastle
$160
/ night
Avg. for September
Select dates to see prices and availability
$160
/ night
Avg. for September
Monthly average prices
Nightly prices at Hotel Du Vin Newcastle average $116 in August, the cheapest month, and $160 in September, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $124 |
| February | $139 |
| March | $128 |
| April | $126 |
| May | $138 |
| June | $134 |
| July | $145 |
| August | $116 |
| September | $160 |
| October | $140 |
| November | $144 |
| December | $142 |
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A
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Sep · $160
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Most expensive: September (~$160)
Cheapest: August (~$116)
About this property
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. This hotel also features wedding services and a banquet hall.
Amenities
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. This hotel also features wedding services and a banquet hall.
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Dining
Satisfy your appetite for lunch, dinner, or brunch at Bistro du Vin, a restaurant which specializes in French cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Rooms
Make yourself at home in one of the 42 air-conditioned rooms featuring DVD players and plasma televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Location
With a stay at Hotel du Vin & Bistro Newcastle in Newcastle-upon-Tyne (Ouseburn), you'll be within a 5-minute drive of Quayside and St. James' Park. This hotel is 0.6 mi (1 km) from Biscuit Factory and 0.8 mi (1.2 km) from Northumbria University.
What's nearby
Quayside(0.4 miles)
Biscuit Factory(0.5 miles)
Gateshead Millennium Bridge(0.6 miles)
BALTIC Centre for Contemporary Art(0.6 miles)
The Glasshouse(0.7 miles)
Northumbria University(0.7 miles)
Alderman Fenwick's House(0.9 miles)
Castle Keep(0.9 miles)
Grey Street(0.9 miles)
Laing Art Gallery(0.9 miles)
Northumberland Street(1 miles)
Tyne Bridge(1 miles)
Newcastle-upon-Tyne St. Nicholas' Cathedral(1 miles)
Bigg Market(1 miles)
Newcastle-upon-Tyne Theatre Royal(1.1 miles)
Newcastle Intl. Airport (NCL)(8.1 miles)
Leeds (LBA-Leeds Bradford)(92.3 miles)
Parking
Restaurant
Non-Smoking Rooms
Room Service
Dry Cleaning
Housekeeping
Location
Allan House, City Road, Ouseburn, Newcastle-upon-Tyne, England, United Kingdom
Quayside (0.4 miles)
Biscuit Factory (0.5 miles)
Gateshead Millennium Bridge (0.6 miles)
BALTIC Centre for Contemporary Art (0.6 miles)
The Glasshouse (0.7 miles)
Northumbria University (0.7 miles)
Guest reviews
8.9
Fabulous
Based on 1,186 verified reviews
Who stays here?
Business
25%
Couple
60%
Family
6%
Group
4%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
At Hotel Du Vin Newcastle, guests frequently praise the friendly staff, stylish character of the building, and spacious rooms—often with statement baths—along with a walkable location by the Quayside and generally well-regarded breakfast and bistro.
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What guests think
At Hotel Du Vin Newcastle, guests frequently praise the friendly staff, stylish character of the building, and spacious rooms—often with statement baths—along with a walkable location by the Quayside and generally well-regarded breakfast and bistro.
Common drawbacks include limited paid parking and no lift, so some guests haul luggage up stairs. Room experiences vary, with occasional traffic noise, dim lighting or dated layouts, and mixed bed and pillow comfort. Cleanliness is usually good but several guests reported dust or maintenance oversights, and service can be slow at busy times. Expect a characterful, boutique stay with personality and some practical trade-offs.
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AI-generated summary based on recent guest reviews
Facilities
Appealing spaces such as the bar, bistro and courtyard are highlighted. Parking is limited and chargeable, and there is no lift, so stairs are required.
Related guest reviews
8
Megan
Dec 11, 2023
·
Stayed 1 night
The rooms are really lovely and beds are comfortable, it's a nice place to stay and a unique experience with the double level bathrooms with standing bath. Downsides are the bath wasn't totally clean and had black stuff in it, and there was a lot of noise being close to the entry/stairs. Parking is also very limited and not monitored which isn't included on the listing. There is street parking at cost and with time limits around the corner but the area isn't great for this, the staff did try to alleviate concerns but came across as quite condescending. I wouldn't bring a car here if at all possible. The service in the bar was a bit slow but was very good, staff were attentive and quick to sort things out. It's a good night for a luxurious stay.
The rooms are really lovely and beds are comfortable, it's a nice place to stay and a unique experience with the double level bathrooms with standing bath. Downsides are the bath wasn't totally clean and had black stuff in it, and there was a lot of noise being close to the entry/stairs. Parking is also very limited and not monitored which isn't included on the listing. There is street parking at cost and with time limits around the corner but the area isn't great for this, the staff did try to alleviate concerns but came across as quite condescending. I wouldn't bring a car here if at all possible. The service in the bar was a bit slow but was very good, staff were attentive and quick to sort things out. It's a good night for a luxurious stay.
4
Rod
Dec 1, 2025
·
Stayed 1 night
Really disappointing stay after staying in many HDV's and this one so many times. The bed was really uncomfortable; the pillows were all soft and so uncomfortable; and they had the wrong size sheet on (or badly managed) so that it kept moving meaning I ended up sleeping direct on the mattress. When I was asked for my views on checking out, I mentioned this. The receptionist didn't even acknowledge this and simply said: "You owe £15 for the parking". I actually thought the better response would have been to waive that charge! There are lots of other hotels in Newcastle where there would be no isuses with comfort and, if there were, they would actually acknowledge the compliant they instigated.
Really disappointing stay after staying in many HDV's and this one so many times. The bed was really uncomfortable; the pillows were all soft and so uncomfortable; and they had the wrong size sheet on (or badly managed) so that it kept moving meaning I ended up sleeping direct on the mattress. When I was asked for my views on checking out, I mentioned this. The receptionist didn't even acknowledge this and simply said: "You owe £15 for the parking". I actually thought the better response would have been to waive that charge! There are lots of other hotels in Newcastle where there would be no isuses with comfort and, if there were, they would actually acknowledge the compliant they instigated.
6
Nicholas
Jun 26, 2024
·
Stayed 1 night
We were not informed that the restaurant was closed for a private function when we booked the hotel and was not mentioned when we checked in. We only found out when we went to eat. Room service had one vegan option so ended up ordering in to eat.
We were not informed that the restaurant was closed for a private function when we booked the hotel and was not mentioned when we checked in. We only found out when we went to eat. Room service had one vegan option so ended up ordering in to eat.
8
Paul
Dec 14, 2024
·
Stayed 1 night
Great place as stayed in on of the suite looking over the water, check was quick despite a couple of issues but resolved quick. Parking charged at £15.00 for onsite parking which I always think should be included. Suite was excellent, we had dinner and breakfast which was fresh and prompt
Great place as stayed in on of the suite looking over the water, check was quick despite a couple of issues but resolved quick. Parking charged at £15.00 for onsite parking which I always think should be included. Suite was excellent, we had dinner and breakfast which was fresh and prompt
10
ANTHONY
Nov 2, 2023
·
Stayed 1 night
Celebratory night away following Champagne Afternoon Tea at the hotel, Views from the bedroom of the Tyne were breathtaking Check in managed efficiently Service by friendly and efficient staff in Bistro was very good. Well organised and quickly served breakfast Our only problem was the lack of parking nearby largely due to it being a converted industrial building
Celebratory night away following Champagne Afternoon Tea at the hotel, Views from the bedroom of the Tyne were breathtaking Check in managed efficiently Service by friendly and efficient staff in Bistro was very good. Well organised and quickly served breakfast Our only problem was the lack of parking nearby largely due to it being a converted industrial building
6
Shauna
May 23, 2024
·
Stayed 1 night
No elevators. Hauled luggage 3 flights of stairs. No help offered. Claims to have free parking. That’s only very limited and you have to be there first. We had to pay and haul our stuff up cobbled streets! However, room was amazing!!!!! Food was great! Can’t say enough good about the suite!
No elevators. Hauled luggage 3 flights of stairs. No help offered. Claims to have free parking. That’s only very limited and you have to be there first. We had to pay and haul our stuff up cobbled streets! However, room was amazing!!!!! Food was great! Can’t say enough good about the suite!
6
Patrick
Sep 9, 2024
·
Stayed 1 night
Awesome hotel, but it gets only three stars as the internet was down the entire time of our stay, including public spaces.
Awesome hotel, but it gets only three stars as the internet was down the entire time of our stay, including public spaces.
8
Dyan Kirsch
Mar 31, 2025
·
Stayed 2 nights
The room on floor 1 was very noisy.due to traffic! It was as if our windows were open it was so loud. Other than that the room was excellent. Some wait staff were rather “snooty”. Breakfast was grossly over priced @ £24! Parking is very limited, we had to park in a metered area for 1.5 days
The room on floor 1 was very noisy.due to traffic! It was as if our windows were open it was so loud. Other than that the room was excellent. Some wait staff were rather “snooty”. Breakfast was grossly over priced @ £24! Parking is very limited, we had to park in a metered area for 1.5 days
6
Lara
Oct 8, 2023
·
Stayed 2 nights
Beautiful conversion & repurposing of an old building in the Hotel du Vin individual style, particularly liked the courtyard and open air eating/ drinking option. Bar is pleasant with great cocktails. Room was fine but could do with updating soft furnishing…. toilet didn’t work well & broke on final morning.
Beautiful conversion & repurposing of an old building in the Hotel du Vin individual style, particularly liked the courtyard and open air eating/ drinking option. Bar is pleasant with great cocktails. Room was fine but could do with updating soft furnishing…. toilet didn’t work well & broke on final morning.
10
Grahame
Jul 4, 2024
·
Stayed 1 night
Great time at the Hotel which is just outside the city centre - about a fifteen minute walk by the river and quayside. The hotel is also well situated for visits to the biscuit factory and ouseburn. Hotel was clean and friendly - very nice bistro - staff very professional and helpful.
Great time at the Hotel which is just outside the city centre - about a fifteen minute walk by the river and quayside. The hotel is also well situated for visits to the biscuit factory and ouseburn. Hotel was clean and friendly - very nice bistro - staff very professional and helpful.
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests found rooms and bathrooms very clean. However, several reported dust, unclean fixtures or worn areas, making standards inconsistent.
Related guest reviews
6
Keith
Jul 14, 2022
·
Stayed 1 night
It is a great and beautiful property. The rooms are cozy and delightful. I had a restless night as the room was very dusty. I woke up at 1 am to wipe down the entire bed frame, nightstands, art above the bed, etc. The next more I realise that though the room was "cleaned" - it appeared not to have been dusted in at least a season.
It is a great and beautiful property. The rooms are cozy and delightful. I had a restless night as the room was very dusty. I woke up at 1 am to wipe down the entire bed frame, nightstands, art above the bed, etc. The next more I realise that though the room was "cleaned" - it appeared not to have been dusted in at least a season.
8
Megan
Dec 11, 2023
·
Stayed 1 night
The rooms are really lovely and beds are comfortable, it's a nice place to stay and a unique experience with the double level bathrooms with standing bath. Downsides are the bath wasn't totally clean and had black stuff in it, and there was a lot of noise being close to the entry/stairs. Parking is also very limited and not monitored which isn't included on the listing. There is street parking at cost and with time limits around the corner but the area isn't great for this, the staff did try to alleviate concerns but came across as quite condescending. I wouldn't bring a car here if at all possible. The service in the bar was a bit slow but was very good, staff were attentive and quick to sort things out. It's a good night for a luxurious stay.
The rooms are really lovely and beds are comfortable, it's a nice place to stay and a unique experience with the double level bathrooms with standing bath. Downsides are the bath wasn't totally clean and had black stuff in it, and there was a lot of noise being close to the entry/stairs. Parking is also very limited and not monitored which isn't included on the listing. There is street parking at cost and with time limits around the corner but the area isn't great for this, the staff did try to alleviate concerns but came across as quite condescending. I wouldn't bring a car here if at all possible. The service in the bar was a bit slow but was very good, staff were attentive and quick to sort things out. It's a good night for a luxurious stay.
10
Rebecca
Nov 28, 2025
·
Stayed 1 night
Room was clean, staff were nice, comfortable size rooms and good area.
Room was clean, staff were nice, comfortable size rooms and good area.
6
Alice
Aug 6, 2025
·
Stayed 1 night
Ive stayed at the hotel du vin before and loved it, but this time was a different story, perhaps because I had a dog with me? Receptionist unfriendly and even ignored me when I asked if the upgrade lottery had any dog friendly rooms. The room itself had dust on every surface including thick grey dust on the ornaments very high up, gunk on the soap dispenser and just generally the bathroom didn't feel clean, hairs in the bath etc. I smiled and said hello to staff who met my eye but didn't even smile back. No one came to collect my room service hanger that I put out at 9pm (I couldn't go to breakfast in the dining room because of the dog) and when I went to ask about my options on discovering the hanger I was just met with a shrug, no apology, and was told I could purchase breakfast "if I wanted". Really disappointing. I love that the hotel du vin welcomes dogs for a fee, but I was also a bit surprised that the dog bed provided was absolutely covered in dog hair from previous pooches that went all over the floor when it was chucked down as well.
Ive stayed at the hotel du vin before and loved it, but this time was a different story, perhaps because I had a dog with me? Receptionist unfriendly and even ignored me when I asked if the upgrade lottery had any dog friendly rooms. The room itself had dust on every surface including thick grey dust on the ornaments very high up, gunk on the soap dispenser and just generally the bathroom didn't feel clean, hairs in the bath etc. I smiled and said hello to staff who met my eye but didn't even smile back. No one came to collect my room service hanger that I put out at 9pm (I couldn't go to breakfast in the dining room because of the dog) and when I went to ask about my options on discovering the hanger I was just met with a shrug, no apology, and was told I could purchase breakfast "if I wanted". Really disappointing. I love that the hotel du vin welcomes dogs for a fee, but I was also a bit surprised that the dog bed provided was absolutely covered in dog hair from previous pooches that went all over the floor when it was chucked down as well.
10
Rhian
Nov 4, 2024
·
Stayed 2 nights
Cannot fault our stay. Staff, particularly Jack at the bar were absolutely amazing! So friendly, couldn’t be more helpful, with a smile on their face even right at the end of the shift. We wouldn’t hesitate to stay here next time we visit Newcastle. Room was clean, well proportioned and tastefully decorated. Brilliant for the money we paid.
Cannot fault our stay. Staff, particularly Jack at the bar were absolutely amazing! So friendly, couldn’t be more helpful, with a smile on their face even right at the end of the shift. We wouldn’t hesitate to stay here next time we visit Newcastle. Room was clean, well proportioned and tastefully decorated. Brilliant for the money we paid.
10
Tim
Oct 7, 2025
·
Stayed 1 night
Lovely spacious room, with great amenities. Everything very clean and staff polite and friendly.
Lovely spacious room, with great amenities. Everything very clean and staff polite and friendly.
10
Catherine
May 31, 2025
·
Stayed 1 night
Beautiful and comfortable room with lovely bathroom. Very clean and quiet
Beautiful and comfortable room with lovely bathroom. Very clean and quiet
10
Alan
Jul 4, 2025
·
Stayed 1 night
Excellent hotel. Very clean, comfortable, high specification. Very pleasant and helpful staff. Very comfortable bed. Lovely breakfast. Overall super stay.
Excellent hotel. Very clean, comfortable, high specification. Very pleasant and helpful staff. Very comfortable bed. Lovely breakfast. Overall super stay.
8
Chris
Jan 28, 2025
·
Stayed 1 night
It was fine, not exemplary. Some staff seemed a little fed up and lacklustre. Service seemed to be an effort for some. Others were really good. The chap who seated us for breakfast and then was serving drinks in the lounge late morning was brilliant, cheerful and attentive. The room was ok if a little tired. The split of sink and bath at one end of the bedroom separated from the WC was odd and the low windows meant having to keep curtains closed as faced either shower or bath. Odd layout. A few minor cleanliness issues in the room but nothing too bad.
It was fine, not exemplary. Some staff seemed a little fed up and lacklustre. Service seemed to be an effort for some. Others were really good. The chap who seated us for breakfast and then was serving drinks in the lounge late morning was brilliant, cheerful and attentive. The room was ok if a little tired. The split of sink and bath at one end of the bedroom separated from the WC was odd and the low windows meant having to keep curtains closed as faced either shower or bath. Odd layout. A few minor cleanliness issues in the room but nothing too bad.
4
Francesca
Mar 20, 2024
·
Stayed 1 night
The stayed at this hotel many times before five years ago. I was looking forward to my stay but unfortunately standards a have slipped greatly. Splashes to tooth paste on the bathroom mirror, marks on the laps and hand prints on the light switches and windowsill. I found alot of hair that wasnt mine. Glassesin the room had dust on and unclean. Even the hall way carpet was well dirty. I will not be staying again. Great shame!
The stayed at this hotel many times before five years ago. I was looking forward to my stay but unfortunately standards a have slipped greatly. Splashes to tooth paste on the bathroom mirror, marks on the laps and hand prints on the light switches and windowsill. I found alot of hair that wasnt mine. Glassesin the room had dust on and unclean. Even the hall way carpet was well dirty. I will not be staying again. Great shame!
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AI-generated summary based on recent guest reviews
Rooms
Rooms are spacious, characterful and often feature freestanding baths or great showers, with some offering Tyne views. Some guests noted road noise, dated or awkward layouts, dim lighting, and uncomfortable beds or thin or soft pillows.
Related guest reviews
4
Richard
Dec 7, 2024
·
Stayed 1 night
Bridge view suite, room smelt awful on entering. The room was next to a very busty road, so noisy. Oney hotel I've ever stayed in where you have to pay to use the hotels umbrella! Unbelievable Parking is very limited and not good...
Bridge view suite, room smelt awful on entering. The room was next to a very busty road, so noisy. Oney hotel I've ever stayed in where you have to pay to use the hotels umbrella! Unbelievable Parking is very limited and not good...
6
Adrian
Sep 18, 2023
·
Stayed 1 night
Quirky room with a shower room and bath but the bed was so so uncomfortable. The lighting in the room was non-existent. Even the bathroom areas were extremely dim. Location is fine, however, parking is limited so parked 'illegally' in a Sports Club carpark with a risk of being clamped as there was no other parking around nearby. Evening meal was ok, but choices on the menu were limited unless you like steak or fish - there was only one chicken option AND all extremely expensive
Quirky room with a shower room and bath but the bed was so so uncomfortable. The lighting in the room was non-existent. Even the bathroom areas were extremely dim. Location is fine, however, parking is limited so parked 'illegally' in a Sports Club carpark with a risk of being clamped as there was no other parking around nearby. Evening meal was ok, but choices on the menu were limited unless you like steak or fish - there was only one chicken option AND all extremely expensive
10
Heather
May 17, 2023
·
Stayed 2 nights
An excellent and very good value stay. The staff could not have been more helpful and friendly. The parking is not as large as it should be but on a Saturday night there is free parking across the road. The room was very large and exceptionally comfortable. Breakfast is lovely with lots of choice … very good value as included in our package.
An excellent and very good value stay. The staff could not have been more helpful and friendly. The parking is not as large as it should be but on a Saturday night there is free parking across the road. The room was very large and exceptionally comfortable. Breakfast is lovely with lots of choice … very good value as included in our package.
10
Tim
Oct 7, 2025
·
Stayed 1 night
Lovely spacious room, with great amenities. Everything very clean and staff polite and friendly.
Lovely spacious room, with great amenities. Everything very clean and staff polite and friendly.
8
Iain
Sep 18, 2024
·
Stayed 1 night
Lovely comfortable room - with a beautiful shower and a bathtub. Note you get coffee Nespresso machine and tea (hidden below the tv!) We had a view onto the Tyne with the city in the background.
Lovely comfortable room - with a beautiful shower and a bathtub. Note you get coffee Nespresso machine and tea (hidden below the tv!) We had a view onto the Tyne with the city in the background.
6
Patrick
Sep 9, 2024
·
Stayed 1 night
Awesome hotel, but it gets only three stars as the internet was down the entire time of our stay, including public spaces.
Awesome hotel, but it gets only three stars as the internet was down the entire time of our stay, including public spaces.
8
Dyan Kirsch
Mar 31, 2025
·
Stayed 2 nights
The room on floor 1 was very noisy.due to traffic! It was as if our windows were open it was so loud. Other than that the room was excellent. Some wait staff were rather “snooty”. Breakfast was grossly over priced @ £24! Parking is very limited, we had to park in a metered area for 1.5 days
The room on floor 1 was very noisy.due to traffic! It was as if our windows were open it was so loud. Other than that the room was excellent. Some wait staff were rather “snooty”. Breakfast was grossly over priced @ £24! Parking is very limited, we had to park in a metered area for 1.5 days
10
Lesley
Aug 16, 2025
·
Stayed 1 night
Excellent stay got to check in very early. Nice modern room comfy bed and pillows
Excellent stay got to check in very early. Nice modern room comfy bed and pillows
8
Chris
Jan 28, 2025
·
Stayed 1 night
It was fine, not exemplary. Some staff seemed a little fed up and lacklustre. Service seemed to be an effort for some. Others were really good. The chap who seated us for breakfast and then was serving drinks in the lounge late morning was brilliant, cheerful and attentive. The room was ok if a little tired. The split of sink and bath at one end of the bedroom separated from the WC was odd and the low windows meant having to keep curtains closed as faced either shower or bath. Odd layout. A few minor cleanliness issues in the room but nothing too bad.
It was fine, not exemplary. Some staff seemed a little fed up and lacklustre. Service seemed to be an effort for some. Others were really good. The chap who seated us for breakfast and then was serving drinks in the lounge late morning was brilliant, cheerful and attentive. The room was ok if a little tired. The split of sink and bath at one end of the bedroom separated from the WC was odd and the low windows meant having to keep curtains closed as faced either shower or bath. Odd layout. A few minor cleanliness issues in the room but nothing too bad.
10
Andrew
Sep 3, 2025
·
Stayed 1 night
Beautiful hotel and our suite was amazing
Beautiful hotel and our suite was amazing
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as friendly, welcoming and helpful across reception, bar and restaurant teams. A minority reported unresponsive or condescending interactions and slow service at peak times.
Related guest reviews
6
Simon
Jul 21, 2023
·
Stayed 1 night
Clean and tidy rooms. Convenient location for town. The hotel lets itself down though by simply not having enough staff to justify the cost. Restaurant service in the evening is pedestrian, bar service so slow the customer would be quicker nipping down the road to the nearest pub and bringing a drink back. Breakfast service OK but too casual for the cost. The actual staff themselves are fine and probably doing the best they can but when a hotel sets itself up as being a cut above the rest it needs to back it up with first class service - the hotel fails in this regard.
Clean and tidy rooms. Convenient location for town. The hotel lets itself down though by simply not having enough staff to justify the cost. Restaurant service in the evening is pedestrian, bar service so slow the customer would be quicker nipping down the road to the nearest pub and bringing a drink back. Breakfast service OK but too casual for the cost. The actual staff themselves are fine and probably doing the best they can but when a hotel sets itself up as being a cut above the rest it needs to back it up with first class service - the hotel fails in this regard.
10
George
Jul 27, 2025
·
Stayed 1 night
Lovely place to stay for the Quayside or Ouseburn areas. Staff are always friendly and helpful without being overbearing. Shout out to Yassine on reception for his warm welcome, and for sorting us out with a lovely, quiet room. We'll be back
Lovely place to stay for the Quayside or Ouseburn areas. Staff are always friendly and helpful without being overbearing. Shout out to Yassine on reception for his warm welcome, and for sorting us out with a lovely, quiet room. We'll be back
4
Rod
Dec 1, 2025
·
Stayed 1 night
Really disappointing stay after staying in many HDV's and this one so many times. The bed was really uncomfortable; the pillows were all soft and so uncomfortable; and they had the wrong size sheet on (or badly managed) so that it kept moving meaning I ended up sleeping direct on the mattress. When I was asked for my views on checking out, I mentioned this. The receptionist didn't even acknowledge this and simply said: "You owe £15 for the parking". I actually thought the better response would have been to waive that charge! There are lots of other hotels in Newcastle where there would be no isuses with comfort and, if there were, they would actually acknowledge the compliant they instigated.
Really disappointing stay after staying in many HDV's and this one so many times. The bed was really uncomfortable; the pillows were all soft and so uncomfortable; and they had the wrong size sheet on (or badly managed) so that it kept moving meaning I ended up sleeping direct on the mattress. When I was asked for my views on checking out, I mentioned this. The receptionist didn't even acknowledge this and simply said: "You owe £15 for the parking". I actually thought the better response would have been to waive that charge! There are lots of other hotels in Newcastle where there would be no isuses with comfort and, if there were, they would actually acknowledge the compliant they instigated.
10
Helen
Nov 5, 2025
·
Stayed 1 night
Staff were amazing, really friendly, very helpful, couldn’t do enough for us
Staff were amazing, really friendly, very helpful, couldn’t do enough for us
6
Alice
Aug 6, 2025
·
Stayed 1 night
Ive stayed at the hotel du vin before and loved it, but this time was a different story, perhaps because I had a dog with me? Receptionist unfriendly and even ignored me when I asked if the upgrade lottery had any dog friendly rooms. The room itself had dust on every surface including thick grey dust on the ornaments very high up, gunk on the soap dispenser and just generally the bathroom didn't feel clean, hairs in the bath etc. I smiled and said hello to staff who met my eye but didn't even smile back. No one came to collect my room service hanger that I put out at 9pm (I couldn't go to breakfast in the dining room because of the dog) and when I went to ask about my options on discovering the hanger I was just met with a shrug, no apology, and was told I could purchase breakfast "if I wanted". Really disappointing. I love that the hotel du vin welcomes dogs for a fee, but I was also a bit surprised that the dog bed provided was absolutely covered in dog hair from previous pooches that went all over the floor when it was chucked down as well.
Ive stayed at the hotel du vin before and loved it, but this time was a different story, perhaps because I had a dog with me? Receptionist unfriendly and even ignored me when I asked if the upgrade lottery had any dog friendly rooms. The room itself had dust on every surface including thick grey dust on the ornaments very high up, gunk on the soap dispenser and just generally the bathroom didn't feel clean, hairs in the bath etc. I smiled and said hello to staff who met my eye but didn't even smile back. No one came to collect my room service hanger that I put out at 9pm (I couldn't go to breakfast in the dining room because of the dog) and when I went to ask about my options on discovering the hanger I was just met with a shrug, no apology, and was told I could purchase breakfast "if I wanted". Really disappointing. I love that the hotel du vin welcomes dogs for a fee, but I was also a bit surprised that the dog bed provided was absolutely covered in dog hair from previous pooches that went all over the floor when it was chucked down as well.
4
John
Jan 1, 2024
·
Stayed 1 night
We felt the room was very average for the price paid. The service at breakfast this morning was poor. Service very slow. Waited 30 mins for a cup of coffee before getting my own from the coffee machine and waited 30 mins before breakfast order was taken. Clearly not enough staff to cater for the demand. Wouldn't recommend to a friend.
We felt the room was very average for the price paid. The service at breakfast this morning was poor. Service very slow. Waited 30 mins for a cup of coffee before getting my own from the coffee machine and waited 30 mins before breakfast order was taken. Clearly not enough staff to cater for the demand. Wouldn't recommend to a friend.
10
Harriet
Feb 2, 2024
·
Stayed 1 night
Incredible all round. I booked a junior suite, it was for my anniversary. I notified the staff and they really were exceptional making us feel special with a beautiful room, some Lindt chocolates and free cocktails. Everyone was so engaging, especially Jonathan who greeted us and checked us in. Stunning hotel, great location, beautiful rooms, fantastic staff. What more could you want! I will be back :) thanks
Incredible all round. I booked a junior suite, it was for my anniversary. I notified the staff and they really were exceptional making us feel special with a beautiful room, some Lindt chocolates and free cocktails. Everyone was so engaging, especially Jonathan who greeted us and checked us in. Stunning hotel, great location, beautiful rooms, fantastic staff. What more could you want! I will be back :) thanks
10
Angela
Jul 21, 2025
·
Stayed 3 nights
Stayed on the 4th floor in one of the rooms with the tub on the second floor. Really enjoyed our time. Luckily, on a hot day, our room had a Dyson A/C, so helpful for us. Everyone we talked to, from the front desk, to the bartenders, to the wait staff in the restaurant, were friendly and easy to talk to. Our second stay at Hotel du Vin, and we'll definitely be coming back for more stays.
Stayed on the 4th floor in one of the rooms with the tub on the second floor. Really enjoyed our time. Luckily, on a hot day, our room had a Dyson A/C, so helpful for us. Everyone we talked to, from the front desk, to the bartenders, to the wait staff in the restaurant, were friendly and easy to talk to. Our second stay at Hotel du Vin, and we'll definitely be coming back for more stays.
10
Alex
Aug 19, 2024
·
Stayed 1 night
Excellent service from the staff, one slightly less friendly waitress at breakfast but it didn’t let down how great it was on the whole. The front desk folks were VERY helpful and accommodating. We were spontaneously upgraded rooms, and it was a spectacular room indeed. Very comfy bed and great air conditioning. We would definitely return, one of the best in Newcastle for a city break!
Excellent service from the staff, one slightly less friendly waitress at breakfast but it didn’t let down how great it was on the whole. The front desk folks were VERY helpful and accommodating. We were spontaneously upgraded rooms, and it was a spectacular room indeed. Very comfy bed and great air conditioning. We would definitely return, one of the best in Newcastle for a city break!
10
Allan
Apr 12, 2023
·
Stayed 1 night
Service from all members of staff was outstanding. They couldnt do enough to make our stay enjoyable.
Service from all members of staff was outstanding. They couldnt do enough to make our stay enjoyable.
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AI-generated summary based on recent guest reviews
Location
Riverside setting near the Quayside and Ouseburn, walkable to the city centre. Some rooms facing the road can be noisy.
Related guest reviews
10
Kevin
May 22, 2025
·
Stayed 2 nights
Lovely two night city break in Newcastle. Hotel was lovely as was our room. Great shower. Friendly and helpful staff. Located a few minutes walk away from the quayside. Highly recommend.
Lovely two night city break in Newcastle. Hotel was lovely as was our room. Great shower. Friendly and helpful staff. Located a few minutes walk away from the quayside. Highly recommend.
10
Will
Mar 6, 2024
·
Stayed 2 nights
Wonderful setting in great former industrial building renovation with views over the Tyne. Far enough away from centre of town to be quiet, but still walkable to get to the centre.
Wonderful setting in great former industrial building renovation with views over the Tyne. Far enough away from centre of town to be quiet, but still walkable to get to the centre.
10
Lisa
Jul 30, 2025
·
Stayed 1 night
Courtyard beautiful. Walking to the train is a little off the beaten path - but the area around the hotel is beautiful
Courtyard beautiful. Walking to the train is a little off the beaten path - but the area around the hotel is beautiful
10
Lucy
Feb 18, 2025
·
Stayed 2 nights
We had a lovely couple of nights in the hotel The staff were very friendly and the hotel was very clean and comfortable Although it is situated about 25 mins walk from the centre we found 2 great pubs nearby.
We had a lovely couple of nights in the hotel The staff were very friendly and the hotel was very clean and comfortable Although it is situated about 25 mins walk from the centre we found 2 great pubs nearby.
8
Nicola
Nov 18, 2025
·
Stayed 2 nights
Lovely hotel, nice room, very quiet, excellent location. Very helpful staff.
Lovely hotel, nice room, very quiet, excellent location. Very helpful staff.
8
Iain
Sep 18, 2024
·
Stayed 1 night
Lovely comfortable room - with a beautiful shower and a bathtub. Note you get coffee Nespresso machine and tea (hidden below the tv!) We had a view onto the Tyne with the city in the background.
Lovely comfortable room - with a beautiful shower and a bathtub. Note you get coffee Nespresso machine and tea (hidden below the tv!) We had a view onto the Tyne with the city in the background.
8
Sudhir
Jul 14, 2024
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Stayed 1 night
Good boutique hotel catering for the upper end of customers. Fantastic rooms with a bath in the room. Ad great furniture and fireplace. This is a place you want to go to if you don’t want a run of the mill experience. It’s not far from Newcastle quayside
Good boutique hotel catering for the upper end of customers. Fantastic rooms with a bath in the room. Ad great furniture and fireplace. This is a place you want to go to if you don’t want a run of the mill experience. It’s not far from Newcastle quayside
10
Lucy
Jan 8, 2023
·
Stayed 1 night
Cant fault my stay, great location and friendly staff. The hotel is slightly away from the centre which is a very quick and picturesque walk along the quayside. Room and breakfast both excellent. Will definitely be back.
Cant fault my stay, great location and friendly staff. The hotel is slightly away from the centre which is a very quick and picturesque walk along the quayside. Room and breakfast both excellent. Will definitely be back.
10
Grahame
Jul 4, 2024
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Stayed 1 night
Great time at the Hotel which is just outside the city centre - about a fifteen minute walk by the river and quayside. The hotel is also well situated for visits to the biscuit factory and ouseburn. Hotel was clean and friendly - very nice bistro - staff very professional and helpful.
Great time at the Hotel which is just outside the city centre - about a fifteen minute walk by the river and quayside. The hotel is also well situated for visits to the biscuit factory and ouseburn. Hotel was clean and friendly - very nice bistro - staff very professional and helpful.
10
Kris
Feb 2, 2025
·
Stayed 1 night
Lovely space and great view
Lovely space and great view
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AI-generated summary based on recent guest reviews
Dining
Breakfast and the bistro are often complimented for quality and an enjoyable experience. Some guests mentioned high prices, limited menus or room service options, and slow breakfast or bar service.
Related guest reviews
6
Simon
Jul 21, 2023
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Stayed 1 night
Clean and tidy rooms. Convenient location for town. The hotel lets itself down though by simply not having enough staff to justify the cost. Restaurant service in the evening is pedestrian, bar service so slow the customer would be quicker nipping down the road to the nearest pub and bringing a drink back. Breakfast service OK but too casual for the cost. The actual staff themselves are fine and probably doing the best they can but when a hotel sets itself up as being a cut above the rest it needs to back it up with first class service - the hotel fails in this regard.
Clean and tidy rooms. Convenient location for town. The hotel lets itself down though by simply not having enough staff to justify the cost. Restaurant service in the evening is pedestrian, bar service so slow the customer would be quicker nipping down the road to the nearest pub and bringing a drink back. Breakfast service OK but too casual for the cost. The actual staff themselves are fine and probably doing the best they can but when a hotel sets itself up as being a cut above the rest it needs to back it up with first class service - the hotel fails in this regard.
10
sam
Oct 7, 2025
·
Stayed 1 night
Very friendly staff, good breakfast and a very nice room
Very friendly staff, good breakfast and a very nice room
10
Kevin
Nov 7, 2023
·
Stayed 1 night
Lovely hotel; we had a really nice and large room. The dinner we had was excellent, as was breakfast next morning. Lovely place and would be more than happy to stay again.
Lovely hotel; we had a really nice and large room. The dinner we had was excellent, as was breakfast next morning. Lovely place and would be more than happy to stay again.
8
Paul
Dec 14, 2024
·
Stayed 1 night
Great place as stayed in on of the suite looking over the water, check was quick despite a couple of issues but resolved quick. Parking charged at £15.00 for onsite parking which I always think should be included. Suite was excellent, we had dinner and breakfast which was fresh and prompt
Great place as stayed in on of the suite looking over the water, check was quick despite a couple of issues but resolved quick. Parking charged at £15.00 for onsite parking which I always think should be included. Suite was excellent, we had dinner and breakfast which was fresh and prompt
10
ANTHONY
Nov 2, 2023
·
Stayed 1 night
Celebratory night away following Champagne Afternoon Tea at the hotel, Views from the bedroom of the Tyne were breathtaking Check in managed efficiently Service by friendly and efficient staff in Bistro was very good. Well organised and quickly served breakfast Our only problem was the lack of parking nearby largely due to it being a converted industrial building
Celebratory night away following Champagne Afternoon Tea at the hotel, Views from the bedroom of the Tyne were breathtaking Check in managed efficiently Service by friendly and efficient staff in Bistro was very good. Well organised and quickly served breakfast Our only problem was the lack of parking nearby largely due to it being a converted industrial building
10
Alan
Jul 4, 2025
·
Stayed 1 night
Excellent hotel. Very clean, comfortable, high specification. Very pleasant and helpful staff. Very comfortable bed. Lovely breakfast. Overall super stay.
Excellent hotel. Very clean, comfortable, high specification. Very pleasant and helpful staff. Very comfortable bed. Lovely breakfast. Overall super stay.
8
Dyan Kirsch
Mar 31, 2025
·
Stayed 2 nights
The room on floor 1 was very noisy.due to traffic! It was as if our windows were open it was so loud. Other than that the room was excellent. Some wait staff were rather “snooty”. Breakfast was grossly over priced @ £24! Parking is very limited, we had to park in a metered area for 1.5 days
The room on floor 1 was very noisy.due to traffic! It was as if our windows were open it was so loud. Other than that the room was excellent. Some wait staff were rather “snooty”. Breakfast was grossly over priced @ £24! Parking is very limited, we had to park in a metered area for 1.5 days
8
Kevin
Feb 19, 2024
·
Stayed 1 night
Amazing room, we had one of the junior suites for our stay. One disappointing aspect was we’d decided to have the taster menu only to be told this needed to be pre-ordered but we couldn’t find any information on the menu to support this. Other than that fabulous food and wine during our evening meal in the bistro and breakfast was excellent too.
Amazing room, we had one of the junior suites for our stay. One disappointing aspect was we’d decided to have the taster menu only to be told this needed to be pre-ordered but we couldn’t find any information on the menu to support this. Other than that fabulous food and wine during our evening meal in the bistro and breakfast was excellent too.
4
John
Jan 1, 2024
·
Stayed 1 night
We felt the room was very average for the price paid. The service at breakfast this morning was poor. Service very slow. Waited 30 mins for a cup of coffee before getting my own from the coffee machine and waited 30 mins before breakfast order was taken. Clearly not enough staff to cater for the demand. Wouldn't recommend to a friend.
We felt the room was very average for the price paid. The service at breakfast this morning was poor. Service very slow. Waited 30 mins for a cup of coffee before getting my own from the coffee machine and waited 30 mins before breakfast order was taken. Clearly not enough staff to cater for the demand. Wouldn't recommend to a friend.
10
Katie
Feb 23, 2023
·
Stayed 1 night
Superb stay Impeccable service, beautiful room and delicious food
Superb stay Impeccable service, beautiful room and delicious food
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AI-generated summary based on recent guest reviews
10
Leman
Aug 2, 2026
·
Stayed 1 night
Lovely bedroom, very comfortable and quiet, great location for Ouseburn & The Cluny.
Lovely bedroom, very comfortable and quiet, great location for Ouseburn & The Cluny.
10
Amanda
Jul 24, 2026
·
Stayed 2 nights
Just a fab place! Lovely stay
Just a fab place! Lovely stay
10
BJ
Jul 19, 2026
·
Stayed 2 nights
Great hotel and brilliant staff. Stayed with our dog so that was convenient. He was not allowed in bistro so we had to eat in the bar that only hd aofas and low tables so not the easiest. Would have been helpful to have some high stools or tables.
Great hotel and brilliant staff. Stayed with our dog so that was convenient. He was not allowed in bistro so we had to eat in the bar that only hd aofas and low tables so not the easiest. Would have been helpful to have some high stools or tables.
10
Mark
Jul 13, 2026
·
Stayed 1 night
Great stay in a great building. Near the Quay side but relatively quiet
Great stay in a great building. Near the Quay side but relatively quiet
6
Isobel
Jul 11, 2026
·
Stayed 1 night
Very friendly staff who even allowed early check in. The room was spacious but felt like it needed a bit of an update, decor felts a bit worn. The room layout was strange too with no separate bathroom, the shower was on one side of the room and a bath and sink on the other. Toilet was separate. The shower kept dripping in the night which kept us up as it was in the room. There was also quite a lot of road noise, but I am a light sleeper. Breakfast was decent although limited, but we were the only ones there when we stayed, so limited choice made sense. Overall, it was fine, but not what we expected for a Hotel du Vin.
Very friendly staff who even allowed early check in. The room was spacious but felt like it needed a bit of an update, decor felts a bit worn. The room layout was strange too with no separate bathroom, the shower was on one side of the room and a bath and sink on the other. Toilet was separate. The shower kept dripping in the night which kept us up as it was in the room. There was also quite a lot of road noise, but I am a light sleeper. Breakfast was decent although limited, but we were the only ones there when we stayed, so limited choice made sense. Overall, it was fine, but not what we expected for a Hotel du Vin.
FAQs about Hotel Du Vin Newcastle
Is parking available at the property?
Self parking is available on-site for a fee of GBP 15 per night.
What type of breakfast is offered and what are the serving hours?
Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee of approximately GBP 24 for adults and GBP 12.50 for children.
Does the property allow pets?
Pets are allowed in specific rooms only, with a fee of GBP 25 per pet, per stay. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request, subject to availability and potential additional charges.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.
What is the location of the property in relation to key landmarks?
The hotel is located in Newcastle-upon-Tyne's Ouseburn area, within a 15-minute walk of Quayside and Northumbria University. It is approximately 1.8 miles from St. James' Park and 11.6 miles from Beamish Open Air Museum.
What are the policies for guests staying with children?
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
What are the policies regarding extra beds and cribs?
Rollaway beds are available for a fee of GBP 30 per night. Advance request or confirmation may be required.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-05: NO DATA
- 2026-09-06: 106.47085499954224USD
- 2026-09-07: 137.06261147232055USD
- 2026-09-08: 208.34747281036377USD
- 2026-09-09: 198.0308171722412USD
- 2026-09-10: 158.21349829559327USD
- 2026-09-11: 135.00322482376097USD
- 2026-09-12: NO DATA
- 2026-09-13: 178.44467117156984USD
- 2026-09-14: 121.20475128936768USD
- 2026-09-15: 148.24334901809692USD
- 2026-09-16: 187.3539132888794USD
- 2026-09-17: 162.32484689941407USD
- 2026-09-18: 206.27722378234864USD
- 2026-09-19: 294.5594319442749USD
- 2026-09-20: 108.46878857803345USD
- 2026-09-21: 133.1985636314392USD
- 2026-09-22: 154.79670405578614USD
- 2026-09-23: 157.23650434570314USD
- 2026-09-24: 140.7376574546814USD
- 2026-09-25: 190.84219013671876USD
- 2026-09-26: 278.30610495300294USD
- 2026-09-27: 113.66024399642944USD
- 2026-09-28: 128.8189426071167USD
- 2026-09-29: 158.11642796173095USD
- 2026-09-30: 156.93652192840577USD
- 2026-10-01: 141.83963078842163USD
- 2026-10-02: 185.67098871459962USD
- 2026-10-03: 336.73305432128905USD
- 2026-10-04: 119.26975926361084USD
- 2026-10-05: 147.25804437332152USD
- 2026-10-06: 162.4460519165039USD
- 2026-10-07: 170.18538209838866USD
- 2026-10-08: 122.41173353118897USD
- 2026-10-09: 158.03707765960692USD
- 2026-10-10: 246.86295411529542USD
- 2026-10-11: 114.8701323234558USD
- 2026-10-12: 127.99901015853882USD
- 2026-10-13: 143.6676647026062USD
- 2026-10-14: 158.11642796173095USD
- 2026-10-15: 141.87781745681764USD
- 2026-10-16: 134.0884902053833USD
- 2026-10-17: 251.7429799758911USD
- 2026-10-18: 116.90169852218628USD
- 2026-10-19: 124.98220133514404USD
- 2026-10-20: 152.70689211273194USD
- 2026-10-21: 175.44493559875488USD
- 2026-10-22: 169.36545850982665USD
- 2026-10-23: 159.61628688812254USD
- 2026-10-24: 226.4895602645874USD
- 2026-10-25: 126.65912767868042USD
- 2026-10-26: 123.38940084228516USD
- 2026-10-27: 156.96652194213868USD
- 2026-10-28: 168.77258168792724USD
- 2026-10-29: 180.1745361099243USD
- 2026-10-30: 132.47862532196044USD
- 2026-10-31: 204.44038301239013USD
- 2026-11-01: 110.4105230758667USD
- 2026-11-02: 125.78919816055298USD
- 2026-11-03: 175.29495325012206USD
- 2026-11-04: 172.2052176361084USD
- 2026-11-05: 125.78919816055298USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a smoke detector
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Fee for full breakfast: approximately GBP 24 for adults and GBP 12.50 for children
- Self parking fee: GBP 15 per night
- Pet fee: GBP 25 per pet, per stay
- Service animals are exempt from fees
- Rollaway bed fee: GBP 30.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Non-Smoking Rooms
Room Service
Dry Cleaning
Housekeeping
Services
Dry Cleaning
Housekeeping
Banquet Facilities
Safe-Deposit Box
Luggage Storage
Self Laundry
24-Hour Front Desk
General
Room Service
Restaurant
Non-Smoking Rooms
Parking
Parking
Parking Onsite
Internet
Free Wi-Fi
Activities
Terrace