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Extended Stay America Select Suites - Richmond - Innsbrook - Image 1
Extended Stay America Select Suites - Richmond - Innsbrook - Room
Extended Stay America Select Suites - Richmond - Innsbrook - Room
Extended Stay America Select Suites - Richmond - Innsbrook - Bathroom
Extended Stay America Select Suites - Richmond - Innsbrook - Fitness facility

Extended Stay America Select Suites - Richmond - Innsbrook


Amenities

  • Parking

  • Non-Smoking Rooms

  • Family Room

  • Vending Machines

  • Self Laundry

  • Free Parking

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Property description

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area. Additional amenities at this hotel include barbecue grills and a ven...
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Reviews of Extended Stay America Select Suites - Richmond - Innsbrook describe a budget property with very mixed experiences, highlighting some clean, quiet rooms but frequent complaints about cleanliness, pests, maintenance issues, and minimal amenities.

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Facilities

Limited

Cleanliness

Poor

Rooms

Dated

Service

Mixed

Location

Convenient

Dining

Limited

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4

John

IAN-logo

1 Apr 2026

·

Stayed 7 nights

Contrary to what is advertised there is no gym. The oven/stove was old to the point of the temperatures scratched off of the knobs. There were roaches in the room. The staff was friendly though.
Contrary to what is advertised there is no gym. The oven/stove was old to the point of the temperatures scratched off of the knobs. There were roaches in the room. The staff was friendly though.

2

Rochelle

IAN-logo

22 Mar 2026

·

Stayed 3 nights

There are cockroaches in the rooms
There are cockroaches in the rooms

8

Cory

IAN-logo

13 Mar 2026

·

Stayed 1 night

.
.

2

jamie

IAN-logo

15 Feb 2026

·

Stayed 1 night

False advertisement! For starters there is no kind of security. The doors are wide open for anyone to come in. No one is at the desk to see what’s going on without calling for help. The building is non smoking but the aroma of weed fills the hall. Not mention I booked two weeks in advance. The room I was given was not what i reserved. It was extremely dusty, had no couch, roaches, the bed was metal with a jail mattress, there was a two way mirror, very dirty, and disgusting. I was told that people live there and the manager gave my room to a longtime customer without giving me any call or email to confirm a change. Very very nasty and sickening. I will not recommend this for anyone.
False advertisement! For starters there is no kind of security. The doors are wide open for anyone to come in. No one is at the desk to see what’s going on without calling for help. The building is non smoking but the aroma of weed fills the hall. Not mention I booked two weeks in advance. The room I was given was not what i reserved. It was extremely dusty, had no couch, roaches, the bed was metal with a jail mattress, there was a two way mirror, very dirty, and disgusting. I was told that people live there and the manager gave my room to a longtime customer without giving me any call or email to confirm a change. Very very nasty and sickening. I will not recommend this for anyone.

2

Stephanie

EXP-logo

17 Nov 2025

·

Stayed 1 night

The room was gross and dogs barking. Hotel needs an upgrade. Bed was hard as a rock. Looks nasty inside. We checked out 15 minutes after we checked in. Would like refund!!
The room was gross and dogs barking. Hotel needs an upgrade. Bed was hard as a rock. Looks nasty inside. We checked out 15 minutes after we checked in. Would like refund!!

10060 W. Broad Street, Innsbrook, Richmond (and vicinity), Virginia, United States of America

Location

When you stay at Extended Stay America Select Suites Richmond Innsbrook in Glen Allen, you'll be in a shopping district, within a 15-minute drive of Short Pump Town Center and University of Richmond. This hotel is 11.2 mi (18.1 km) from Virginia Commonwealth University and 11.9 mi (19.2 km) from Broad Street.

Short Pump Town Center(3.1 Miles)

Bowlero West End(3.2 Miles)

Regency Square Mall(4 Miles)

Henrico Doctors' Hospital(4.5 Miles)

Sheltering Arms Institute(5.1 Miles)

Crump Park and Meadow Farm Museum(5.1 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 00:00

Before 11:00


Good to know

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Optional extras

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