Name: ACP Hotel Houston Westchase, MOD Collection by Sonesta
Address: 6855 West Sam Houston Parkway South, Chinatown, Houston, Texas, United States of America, Houston, Harris County, US
Price range: $61–$81 per night
Rating: 8.1

What guests think

Across reviews, ACP Hotel Houston Westchase, MOD Collection by Sonesta stands out for its highly convenient Chinatown location and generally friendly staff, but recurring maintenance problems, dated rooms, and intermittent pool and hot tub closures temper the experience.

Cleanliness feedback ranges from very clean rooms to musty odors, stained furnishings, and a few bed bug reports. Many praise the hot breakfast and easy access to countless nearby restaurants, while some found the breakfast process restrictive or confusing and the coffee only fair. Service is often welcoming, but guests also noted inconsistent responsiveness and, during a recent power outage, communication and refund problems. Overall, it suits travelers prioritizing location and price over polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple reviews report the pool and hot tub being closed or dirty, with broken gym equipment, ice machines, and some exterior upkeep issues; parking is easy and the business center is serviceable.

Related guest reviews

6

John

Oct 15, 2025

·

Stayed 2 nights

The hotel was sparsely occupied during my stay. The breakfast is a hot breakfast with eggs, fried potatoes, bacon, sausage, biscuits, gravy, oatmeal and cold cereal options, and fresh fruit. Definitely better than a continental breakfast. The coffee was fair, but not great. The basin in the sink in my room's bathroom was cracked. The room was dark regardless of how many lights I turned on. The mattress was softer than what I prefer. There was no hot water in my room in the morning -- I let the water run for 30 minutes hoping it would warm up, but it did not. The only vending option was the market in the foyer of the hotel with expensive options. The business center was well stocked. I did not use the swimming pool, but it appeared to be clean. There is a shopping center behind the hotel with multiple excellent Asian dining and dessert options. If you're a smoker, you will appreciate the patio located adjacent to the dining room.

4

Deyzshunal

Mar 14, 2025

·

Stayed 2 nights

The pool was not open and that is the whole reason why we got the reservation as well as you can not bring your game console and use that either because the tv doesnt go out of input mode so we could not use Netflix and stuff for the whole weekend

6

Kim

Sep 1, 2025

·

Stayed 1 night

Pool is dirty.hot tube dont work.vending ice have no ice

6

Marissa

Mar 16, 2025

·

Stayed 1 night

The outside of the hotel needs attention. Broken light fixtures outside the side door. Grocery carts outside in the front. The customer service could have been better. However the room was clean and comfortable.

6

Robert

Nov 23, 2025

·

Stayed 1 night

Location is good. Parking excellent. Greeted by a very friendly staff member upon check in. Good snacks to choose from at FD. Easy check in, quick. Room was good. Shower and water temp a highlight. Good towels. Workout room solid. Breakfast was very good. Disappointing that the bed was well worn and was sleeving in a divet. If your back isn't great like mine, this is problematic. Also, the pool/jacuzzi was closed. Picking this hotel for the jacuzzi was an one of our main reasons. Overall, good stay. Just not good nights sleep nor the hot tub.

6

CLIFFORD

Aug 31, 2025

·

Stayed 5 nights

I had mixed feelings about this hotel, while the location and the hotel itself are nice, but some of the staff members need serious training! A lot of equipment are broke such as: gym equipment, TV in the gym, drinking fountains at the pool and it’s hard to get a maintenance person to do anything about it.

4

Chau

Sep 5, 2023

·

Stayed 2 nights

The swimming pool is so dirty, all the kids did not want to jump in the pool. Never come back to this place agian.

6

Krizza

Jun 23, 2024

·

Stayed 1 night

Pool was dirty

8

Amy

Dec 27, 2022

·

Stayed 1 night

Convenient access to Chinatown restaurants. Property is aged, ice machine wasn't working, elevator button didn't work

4

khurram

Mar 13, 2025

·

Stayed 3 nights

Outdated property, and it’s really a 2 star hotel, pool was not open.

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Cleanliness

Feedback is mixed: several guests found rooms very clean, but others noted musty odors, stained furnishings, and repeated bed bug reports.

Related guest reviews

2

Richard

Aug 16, 2025

·

Stayed 3 nights

The room had a funky smell. All else was good.

2

Yuk Tai

May 7, 2024

·

Stayed 2 nights

Got rashes from the bedbugs . Had to fix the. Toilet for them.

10

SALMINEO

Aug 20, 2025

·

Stayed 1 night

Friendly staff. Nice and clean room. Quiet.

8

Steven

May 27, 2023

·

Stayed 1 night

Perfect for a visit to Houston Chinatown. Easily walkable, lots of places to eat. Hotel is beginning to show its age. Took us 3 changes of rooms before we got one that wasn’t moldy smelling. Staff was excellent and accommodating. Swimming pool has a lot of leaves in it, swimmable, but a little dirty. I would recommend for the location and cost, but the hotel needs work.

10

Gendry

Aug 11, 2025

·

Stayed 3 nights

Very clean

2

Kevin

May 22, 2024

·

Stayed 2 nights

There were bed bugs in my room and they couldn’t relocate me.

2

Tai

Jun 4, 2023

·

Stayed 2 nights

My wife and I were beaten by bed bugs. I found 1 crawling on the bed when I got up in the morning and another on a wash towel in the restroom. We stayed at this hotel a few times in the past but this time was the worst experience we ever had. We will not stay at this hotel ever again. I told the receptionist when I checked out not to send any guests to stay at room 307 until they exterminate the bed bugs.

10

Zahri

Aug 2, 2025

·

Stayed 3 nights

All the staff was helpful and so friendly. My room and bathroom were extremely clean and the bed was comfortable. The complimentary breakfast was great. I had a great experience at this hotel and enjoyed my stay in Houston's Chinatown.

6

JACQUELINE

Jun 23, 2025

·

Stayed 2 nights

Our room had a funny smell to it.

6

Theresa

Dec 20, 2022

·

Stayed 19,345 nights

The hotel was a little run down. The lobby was fine but once you got into the hallways, it smelled old and the wall paper in places were peeling off. Our room had random stains that may or may not look like blood on the window curtain and bathroom. There was also a yellow stain on the blanket. Id give this place a C- at best. Kind of shocking for a Hilton brand.

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Rooms

Rooms feel dated, with noisy or weak A/C, sagging mattresses, and sporadic in-room issues like nonworking TVs, limited inputs, and weak Wi-Fi; a few guests found them quiet or comfortable.

Related guest reviews

8

Andy

May 27, 2024

·

Stayed 4 nights

Place was nice but very old. Relatively clean. If you get a room on the side of the freeway, a bit loud for light sleepers.

6

John

Oct 15, 2025

·

Stayed 2 nights

The hotel was sparsely occupied during my stay. The breakfast is a hot breakfast with eggs, fried potatoes, bacon, sausage, biscuits, gravy, oatmeal and cold cereal options, and fresh fruit. Definitely better than a continental breakfast. The coffee was fair, but not great. The basin in the sink in my room's bathroom was cracked. The room was dark regardless of how many lights I turned on. The mattress was softer than what I prefer. There was no hot water in my room in the morning -- I let the water run for 30 minutes hoping it would warm up, but it did not. The only vending option was the market in the foyer of the hotel with expensive options. The business center was well stocked. I did not use the swimming pool, but it appeared to be clean. There is a shopping center behind the hotel with multiple excellent Asian dining and dessert options. If you're a smoker, you will appreciate the patio located adjacent to the dining room.

4

Deyzshunal

Mar 14, 2025

·

Stayed 2 nights

The pool was not open and that is the whole reason why we got the reservation as well as you can not bring your game console and use that either because the tv doesnt go out of input mode so we could not use Netflix and stuff for the whole weekend

6

Robert

Nov 23, 2025

·

Stayed 1 night

Location is good. Parking excellent. Greeted by a very friendly staff member upon check in. Good snacks to choose from at FD. Easy check in, quick. Room was good. Shower and water temp a highlight. Good towels. Workout room solid. Breakfast was very good. Disappointing that the bed was well worn and was sleeving in a divet. If your back isn't great like mine, this is problematic. Also, the pool/jacuzzi was closed. Picking this hotel for the jacuzzi was an one of our main reasons. Overall, good stay. Just not good nights sleep nor the hot tub.

4

LOANNE

Dec 12, 2022

·

Stayed 2 nights

We came at 3.15 but room was not ready until 40 minutes later. Coffee machine had lukewarm water only. We asked for a new one. Got same results. TV did not even turn on.

6

Trevor

Apr 20, 2023

·

Stayed 7 nights

The location is excellent, just off the freeway and within China Town with lots of dining options. The room was old, and a/c unit was loud and the room stunk. The carpet needs replacing. The wifi was barely usable and needed to upgrade at an extra $5 a day. Staff were friendly and the common areas were clean.

6

nhat

Mar 31, 2024

·

Stayed 2 nights

Very convenient for restaurants and transportation. However there are a few cons The hotel is really old, AC running really loud it is hard to fall asleep. There is old funky smell inside the room. The bed is really old and really saggy. My back hurt after waking up However it is clean and reasonable price

4

Thuy

Feb 19, 2025

·

Stayed 1 night

The ac was extreme noisy. Should be prepared before check out to customers.

6

Akagiro

Nov 29, 2024

·

Stayed 1 night

i book 2 room, 2 room ac not working

8

Kim

Feb 11, 2023

·

Stayed 1 night

Neeed to update the room

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Service

Many describe friendly, helpful staff and smooth check-in, but others cite uneven responsiveness, breakfast ticket confusion, and significant communication/refund issues during a local power outage.

Related guest reviews

10

Kevin

Oct 6, 2024

·

Stayed 1 night

Quick check in even though I was early. Front desk staff was wonderful

2

Jonathan

Oct 11, 2024

·

Stayed 2 nights

It took a whole 15 minutes (no exaggeration) to check in because the hotel internet was so slow. Even the employee admitted that this was a constant problem. We asked if they had luggage carts and they said no. Then we saw some odd to the side. This place used to be pretty nice but it has really gone downhill. They put no effort into maintaining the property and it shows.

2

Lovely

Jul 12, 2024

·

Stayed 1 night

The power was out when i arrived to check-in. I was advised to wait a few hours to see if the lights would come back on, so we went to the movies and got dinner. 4hrs later, the power was still out and i was advised to contact Expedia to cancel the booking for a refund. Expedia explained they would need to verify what happened with the hotel manager, then process the refund once the manager canceled the booking on their end; there was no response. Expedia was calling for DAYS, as was i, and ACP decided to just ignore the calls. Expedia wasn't able to verify, and now I'm out a little over $100. Completely unacceptable.

6

Alicia

Dec 1, 2024

·

Stayed 2 nights

recently stayed at ACP hotel in the Chinatown area of Texas, and unfortunately, I didn’t feel very welcome. While no one was outright rude, the staff wasn’t particularly friendly either, with the exception of a young man who worked nights—he stood out for his helpfulness. The atmosphere made me feel out of place, which added to the discomfort. The rooms were mediocre at best, though the stay was quiet. Overall, it wasn’t an experience I’d choose to repeat.

10

Michael

Aug 24, 2025

·

Stayed 2 nights

Staff was amazing, super friendly! We will definitely be back. They were outstanding and took extra measures to make our children feel welcomed and were beyond patient with my special needs son. Only draw back was ice machine was out of order on our floor, definitely not a deal breaker. We will be back for sure. Lots of restaurants in the area a big plus!!

6

CLIFFORD

Aug 31, 2025

·

Stayed 5 nights

I had mixed feelings about this hotel, while the location and the hotel itself are nice, but some of the staff members need serious training! A lot of equipment are broke such as: gym equipment, TV in the gym, drinking fountains at the pool and it’s hard to get a maintenance person to do anything about it.

6

Joseph

Aug 9, 2024

·

Stayed 1 night

Check in was nice and easy. The room temperature was too hot. The pool was nice. I like the location in relation the Gerry’s grill. The included breakfast was confusing they asked me for a ticket and directed me to the desk. I asked the desk for a ticket and he directed me to the restaurant. There was no coffee. I wish the staff would get it together.

10

Petra

Apr 6, 2025

·

Stayed 1 night

The check in was extremely easy, the staff was excellent

2

Erick

Jul 14, 2024

·

Stayed 1 night

This was terrible. I called to ask if this hotel has power during the blackout after the hurricane, the person said yes. I got there and the person up front said they hadn’t had power the whole time. Didn’t even check in. Will never stay here and will tell everyone I can to stay away.

10

chris

May 22, 2025

·

Stayed 2 nights

The staff is always very friendly

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Location

Excellent for Chinatown and the Beltway, with many restaurants and shops within a short walk or drive; a few guests disliked the surrounding area's upkeep and felt uneasy about parking.

Related guest reviews

8

chris

May 1, 2025

·

Stayed 3 nights

Proximity to shopping and dining

10

MATTHEW

Jun 6, 2025

·

Stayed 1 night

Location, clean, and very convenient shopping, variety of food round the area!

6

Scott

May 18, 2025

·

Stayed 1 night

The hotel was nice the staff were pleasant but it is located in a not so nice part of town with signs all over saying the hotel is not responsible for any items stolen. It gave me a bit of anxiety about parking my truck over night. The next morning there was no hot water for my shower Bbrrrr! Nothing like a cold shower first thing in the morning to get you blood pumping.

10

Kim

Mar 2, 2025

·

Stayed 1 night

The hotel is nice, clean and everyone was friendly, it's a walking distance to China town, so we enjoyed our stay and lots of good food surrounding. We plan to stay there again if we're going back to Houston

10

Roger

Sep 28, 2025

·

Stayed 2 nights

Ear Bellaire excellent location if you want mainly go to Chinatown

8

Phung

Jun 5, 2023

·

Stayed 7 nights

Very convenient to everywhere

6

Bernadette

Apr 7, 2024

·

Stayed 3 nights

close to everything

10

Branda

Sep 26, 2025

·

Stayed 1 night

Lots of nearby shops and restaurants.

6

Armando

Dec 30, 2022

·

Stayed 19,348 nights

Situated right in the heart of new China town. Everything is walking distance

10

Juan

Mar 10, 2023

·

Stayed 1 night

Close to my work. Very convenient access right off highway.

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Dining

Hot breakfast is often praised for variety, and the on-site restaurant earns some compliments; however, several guests disliked the strict plate policy, confusing access, and average coffee.

Related guest reviews

6

Lawrence

Jun 21, 2025

·

Stayed 1 night

It is not a five-star hotel; it is an old property. The breakfast experience is not good, felt being watched despite no many people there, they gave out the paper plates one at a time compared with other properties, you can take as many as you want.

6

John

Oct 15, 2025

·

Stayed 2 nights

The hotel was sparsely occupied during my stay. The breakfast is a hot breakfast with eggs, fried potatoes, bacon, sausage, biscuits, gravy, oatmeal and cold cereal options, and fresh fruit. Definitely better than a continental breakfast. The coffee was fair, but not great. The basin in the sink in my room's bathroom was cracked. The room was dark regardless of how many lights I turned on. The mattress was softer than what I prefer. There was no hot water in my room in the morning -- I let the water run for 30 minutes hoping it would warm up, but it did not. The only vending option was the market in the foyer of the hotel with expensive options. The business center was well stocked. I did not use the swimming pool, but it appeared to be clean. There is a shopping center behind the hotel with multiple excellent Asian dining and dessert options. If you're a smoker, you will appreciate the patio located adjacent to the dining room.

8

Summer

Jan 2, 2025

·

Stayed 2 nights

I enjoyed this stay so much. The free breakfast was delicious and fresh. Free parking. The rooms were nice as well and I can’t wait to come back!

8

Yvette

Sep 1, 2025

·

Stayed 2 nights

Room was nice and clean. Smelled good. Very convenient area. Do have to say the halls are hot and humid, the man at breakfast just watching what you get and monitoring everything was a bit uncomfortable. Oh and restroom door in my room did not lock. But overall the area was safe and nice

10

Sandiya

Aug 24, 2025

·

Stayed 2 nights

Had breakfast until 11am with great options.

6

Robert

Nov 23, 2025

·

Stayed 1 night

Location is good. Parking excellent. Greeted by a very friendly staff member upon check in. Good snacks to choose from at FD. Easy check in, quick. Room was good. Shower and water temp a highlight. Good towels. Workout room solid. Breakfast was very good. Disappointing that the bed was well worn and was sleeving in a divet. If your back isn't great like mine, this is problematic. Also, the pool/jacuzzi was closed. Picking this hotel for the jacuzzi was an one of our main reasons. Overall, good stay. Just not good nights sleep nor the hot tub.

10

Zahri

Aug 2, 2025

·

Stayed 3 nights

All the staff was helpful and so friendly. My room and bathroom were extremely clean and the bed was comfortable. The complimentary breakfast was great. I had a great experience at this hotel and enjoyed my stay in Houston's Chinatown.

6

Joseph

Aug 9, 2024

·

Stayed 1 night

Check in was nice and easy. The room temperature was too hot. The pool was nice. I like the location in relation the Gerry’s grill. The included breakfast was confusing they asked me for a ticket and directed me to the desk. I asked the desk for a ticket and he directed me to the restaurant. There was no coffee. I wish the staff would get it together.

10

sam

Feb 16, 2025

·

Stayed 2 nights

Breakfast was amazing

10

Branda

Oct 11, 2024

·

Stayed 1 night

Great place! I booked last minute and was nervous as im not familiar with area and was traveling with children. Very quiet, safe area, clean rooms and all amenities. The restaurant was amazing! I'll definitely stay here wheb exploring the area again.

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Month	Average price
January	$76
February	$87
March	$83
April	$76
May	$82
June	$97
July	$89
August	$74
September	$73
October	$63
November	$71
December	$71

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $67	16 $67	17 $67	18 $64	19 $67
20 $64	21 $66	22 $66	23 $64	24 $64	25 $67	26 $67
27 $61	28 $67	29 $67	30 $67

Su	Mo	Tu	We	Th	Fr	Sa
				1 $67	2 $70	3 $81
4 $67	5 $64	6 $67	7 $67	8 $64	9 $77	10 $77
11 $67	12 $67	13 $70	14 $67	15 $64	16 $67	17 $64
18 $67	19 $67	20 $67	21 $67	22 $67	23 $67	24 $67
25 $67	26 $67	27 $67	28 $70	29 $67	30 $67	31 $70

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Monthly average prices

About this property

Location

Room options

Superior Suite, 1 King Bed, Jetted Tub

Room, 2 Queen Beds

Superior Room, 1 King Bed, Jetted Tub

Room, 2 Queen Beds, Roll-In Shower

Superior Room, 2 Queen Beds, Jetted Tub

Room, 1 King Bed (Accessible, with Tub)

Room, 1 King Bed, Roll-In Shower

Room, 1 King Bed

Guest reviews

Very good

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about ACP Hotel Houston Westchase, MOD Collection by Sonesta

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