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Embassy Suites by Hilton Houston Near the Galleria - Image 1
Embassy Suites by Hilton Houston Near the Galleria - Room
Embassy Suites by Hilton Houston Near the Galleria - Room
Embassy Suites by Hilton Houston Near the Galleria - Reception
Embassy Suites by Hilton Houston Near the Galleria - Pool

Embassy Suites by Hilton Houston Near the Galleria


Amenities

  • Laundry service

  • Elevator / Lift

  • Business Center

  • Multilingual Staff

  • Safe-Deposit Box

  • Bicycle Rental

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Property description

Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services. If yo...
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Reviews of Embassy Suites by Hilton Houston Near the Galleria highlight friendly staff and a convenient, walkable location, but also recurring maintenance issues—especially chronically unreliable elevators—plus dated facilities, inconsistent room conditions, and frequent problems with the pool and hot tub.

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Facilities

Problematic

Cleanliness

Inconsistent

Rooms

Dated

Service

Mixed

Location

Convenient

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10

Steve

IAN-logo

last week

·

Stayed 2 nights

Staff was extremely nice. Elevators were very slow.
Staff was extremely nice. Elevators were very slow.

6

Shadasha

IAN-logo

2 weeks ago

·

Stayed 1 night

The common areas were nice, and the staff was friendly during check-in. However, the room itself was a bit disappointing. There were stains on the furniture, and the headboard had noticeable scratch marks that had damaged the material. The bathroom appeared clean at first glance, but the tub looked dingy and had clearly been repainted in several areas. The sink faucet was also misaligned, leaving visible gaps, and the sink stopper was broken, so it had to be removed for the water to drain properly. Overall, the room was clean enough for the price, but it did not meet my expectations. One of the main reasons we chose this hotel was the pool, but the water was freezing cold in the morning, making it unusable for us, which was disappointing. The elevators also need repairs, they closed on more than one guest during our stay.
The common areas were nice, and the staff was friendly during check-in. However, the room itself was a bit disappointing. There were stains on the furniture, and the headboard had noticeable scratch marks that had damaged the material. The bathroom appeared clean at first glance, but the tub looked dingy and had clearly been repainted in several areas. The sink faucet was also misaligned, leaving visible gaps, and the sink stopper was broken, so it had to be removed for the water to drain properly. Overall, the room was clean enough for the price, but it did not meet my expectations. One of the main reasons we chose this hotel was the pool, but the water was freezing cold in the morning, making it unusable for us, which was disappointing. The elevators also need repairs, they closed on more than one guest during our stay.

4

Misato

IAN-logo

3 weeks ago

·

Stayed 2 nights

The breakfast was the only food thing about this place. Unfortunately it’s just so old and it’s dirty…
The breakfast was the only food thing about this place. Unfortunately it’s just so old and it’s dirty…

4

Charles

IAN-logo

3 weeks ago

·

Stayed 3 nights

I have been visiting Houston every year for the past 8 consecutive years for an annual convention, using the Embassy Suites due to its great location. Unfortunately, I have seen a continuous deterioration of the building and rooms! The Premium floor room I was staying in as a constant bad smell coming from the (un-used) bathroom, I assume from the vents, the furniture is very old and uncomfortable - the bed headboard was a disaster. It looks very old and outdated. Embassy Suites lost an annual customer....
I have been visiting Houston every year for the past 8 consecutive years for an annual convention, using the Embassy Suites due to its great location. Unfortunately, I have seen a continuous deterioration of the building and rooms! The Premium floor room I was staying in as a constant bad smell coming from the (un-used) bathroom, I assume from the vents, the furniture is very old and uncomfortable - the bed headboard was a disaster. It looks very old and outdated. Embassy Suites lost an annual customer....

4

Luis

IAN-logo

Apr 26, 2026

·

Stayed 1 night

Everything was okay just the room was really hot the entire night.
Everything was okay just the room was really hot the entire night.

2911 Sage Road, The Galleria, Houston, Houston (and vicinity), Texas, United States of America

Location

Located in Houston (The Galleria), Embassy Suites by Hilton Houston Near the Galleria is within a 15-minute walk of Gerald D. Hines Waterwall Park and Williams Tower. This family-friendly hotel is 0.6 mi (0.9 km) from Ice at the Galleria and 0.9 mi (1.5 km) from Uptown Plaza.

Westheimer Road(0.2 miles)

The Galleria(0.3 miles)

Richmond Avenue(0.4 miles)

Gerald D. Hines Waterwall Park(0.5 miles)

Williams Tower(0.5 miles)

Ice at the Galleria(0.6 miles)

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 16:00 to 23:59

Before 11:00


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