Jarvis Vacation Suites

We had a great time. Room was exactly what we wanted and more. We will definitely stay here again.

Communication and more professional way to send documents. I was told to send through WhatsApp, which I do not have nor do I plan to. Eventually, the person I dealt with allowed me to send via email, but only after they told me previously that outside of WhatsApp there is no other way to send documents. When I arrived there was issues with preliminary check in and it almost lead me to be without accommodations after traveling from out of country to get there. When I tried calling to get things straightened out I left a message and I got no call back. After calling from my wife's phone I got a call back immediately. Was not happy with the initial experience but things were better once check in was settled.

Everything was good except the mattress was hard as a rock. The sheets also didn't smell clean. Otherwise, everything else was great for the price.

Had a problem with the toilet tank not refilling. Staff did absolutely nothing in the two days I was there. Could not use the toilet.

I liked the mattress they had in front of the bed. Very cute and cozy apartment