Name: Monarch Hotel & Conference Center
Address: 12566 South East 93rd Avenue,Portland,Clackamas,Oregon 97015,US, Southgate, Happy Valley, Milwaukie, Oregon, United States of America, Portland (and vicinity), Clackamas County, US
Price range: US$118–US$192 per night
Rating: 7.7

What guests think

Across recent reviews of Monarch Hotel & Conference Center, guests describe an actively renovating property with a convenient location, a well-liked pool and on-site dining, but mixed room quality, noticeable freeway noise, and inconsistent service and maintenance.

Feedback on cleanliness ranges from very clean renovated rooms to dated spaces with strong odors or smoke, stained linens, and occasional leaks during construction. Parking is sometimes scarce and carries a nightly fee, and airport shuttle reports range from helpful to unavailable or delayed. Overall, expect a convenient base with solid amenities but variability while renovations continue.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The outdoor pool and on-site bar/restaurants are highlights. Parking is often tight due to renovations or events and there is a nightly fee; airport shuttle mentions are inconsistent, with some delays or discontinuation noted.

Related guest reviews

10

Patricia

7 Jun 2024

·

Stayed 1 night

The parking lot was partially roped off so that we were unable to unload near the entrance. The lot was full and we had to park a long distance from the hotel.

10

Gunnar

23 Feb 2025

·

Stayed 1 night

Nice restaurant. Parking lot almost filled. Spaces taken up by construction equipment.

10

Thomas

11 Sept 2024

·

Stayed 1 night

Excellent hotel nice swimming pool

4

Marsha

15 Jul 2023

·

Stayed 1 night

The shuttle pick up at the airport was promised but did not happen. waited 2 hours and shuttle no show. Monarch sent it later to pick up ONE passenger at the airport. We took an UBER. No consideration from hotel or staff. They said they were "sorry". Only one driver on in the evening. Never was told that. Flight arrived at 7:30 pm. Don't trust them.

10

richard

12 May 2025

·

Stayed 1 night

I don’t like that they charge $10.00 a day for parking.

4

Patricia

27 Jun 2024

·

Stayed 1 night

Checked in at 4:30PM. Area around desk was chaotic due to large number of flight crews checking in ahead of us. We were assigned to a room that had not yet been cleaned so we had to return to front desk for a new room. Second room was dated, but good. We left the property for some shopping and dinner. Returned to property at 7 PM and found no parking close to entrance. Closest available parking was very far from the house and required a very long walk with baggage and belongings. I felt quite unsafe leaving my vehicle so far back. I am recovering from surgery and we only found three handicap parking spots. On our “trek” across the lot we did notice that 8 or 9 Monarch vans were parked quite near the hotel entrance. Not sure if we’ll return to this property.

10

Cynthia

29 May 2024

·

Stayed 2 nights

The restaurants are fabulous! We especially like the “Underground.”

10

Vanessa

7 Jul 2024

·

Stayed 2 nights

Our room was very clean, stocked with towels and an extra blanket. The AC worked great which was needed because it is was 100 degrees out! The pool was nice, lots of seating although the chairs were a bit weathered. Pool towels were always stocked. All staff were friendly! We had a Keurig in our room, no microwave but decent sized fridge with separate freezer (bigger than I usually see in hotels). All and all great stay for the price!

10

Staci

22 Jul 2024

·

Stayed 2 nights

Room was comfortable. Bar and pool were great. Good location. Price was fantastic. Perfect for our baseball tournament.

8

D.

13 Jun 2025

·

Stayed 1 night

New refurbished—everything fresh. No stale odors. No air freshener coverups. Clean air. Beautiful courtyard & pool. Quiet. Convenient location. Overall excellent.

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Cleanliness

Reports are mixed: many describe very clean rooms, but several cite dirty or poorly maintained bathrooms, odors (including smoke), stained linens, pests, and occasional water leaks during construction.

Related guest reviews

10

Roxanne

18 Jun 2025

·

Stayed 1 night

We left a scary spider infested air bnb in the middle of the night (12:30am) and came to this hotel in desperation. It was exactly what we needed. Perfectly clean, quiet, great shower with body wash/hair products included. Comfortable bedding and a truly GREAT window shade. It blocked sunlight completely and allowed us to sleep in after a stressful night.

2

Cheryl

9 May 2025

·

Stayed 4 nights

The bed was made with dirty bloody bed sheets. Was given a different room and woke up with ants crawling on me and ants in our food. Noisy air-conditioning. The toilet was not secured to the floor and freely moved when sitting down or getting up from the toilet. Some staff were nice and some just rude. Will never go there again.

2

krista

25 Mar 2025

·

Stayed 2 nights

This property is very dated and dirty. We had a leak in our bathroom. Holes in our walls. The lights didn’t work. Our key didn’t work twice. Floors were dirty. The staff was friendly. I’m pretty sure people live full time at this hotel. The positive is it’s close to freeway and shopping.

4

Kristin

25 Sept 2023

·

Stayed 2 nights

The hotel was so worn out, dirty and smelled when coming in the lobby. Needs a lot. My linens looked like they were 100 yrs. Old, the sheets looked dingy and slept in! I wiped down the bathroom countertop before putting my things down, and I took pics of my rag. It was so dirty! Shower ceiling was cracked and molding and black. I took pictures. So gross!! Never again! Lady at the front desk was very pleasant.

10

Danette

23 Feb 2025

·

Stayed 1 night

Helpful front desk staff. Very clean room.

4

Lisa

8 Feb 2025

·

Stayed 1 night

My room was dirty when I got into the room grime & dirt in the sink & hair in the sheets. Very disappointed. I called front desk & took 2 hours for them to come back & clean the room they only remade the bed & didn’t clean the sink. I had to call again to have them come back up & clean the sink it was disgusting. I would have changed rooms, but they didn’t have another Suit with a Spa! Which is why I booked at this hotel in the first place.I would have left but at this point it was 8pm. Very disappointed that I spent $153 on an unsatisfactory stay!

10

Stacey

2 Aug 2025

·

Stayed 2 nights

Very clean hotel. Would definitely stay here again

8

John

19 Feb 2025

·

Stayed 1 night

The rooms are outdated; the showers have not been cleaned properly for a long time, and there is thick grime (146)

4

Erika

19 Feb 2025

·

Stayed 1 night

Our room was okay but I found several areas that were not cleaned. In the bathroom it was clear the counters had not been wiped down, the walls had makeup all over them, the toilet had black stuff on it, and the bathroom door had unknown splatter in several places.

8

Brenda

18 Nov 2024

·

Stayed 1 night

Was quiet and clean.

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Rooms

Experiences vary between newly renovated, comfortable rooms and dated layouts with worn furnishings. Freeway noise and loud HVAC are recurring complaints, and Wi-Fi/TV reliability and room amenities (e.g., microwaves) vary by room.

Related guest reviews

6

Janet

5 Sept 2025

·

Stayed 1 night

My room was like sleeping on the freeway. It was amazing. The heat/air conditioning was very hard to regulate. The air flow was very high and in my face all night until I increased temperature; then I had to lower temp again. Never got it comfortable.

6

Tracie

15 Aug 2025

·

Stayed 2 nights

The Monarch has sold out to Hilton. The charm of the old Monarch is gone and it’s become a modern IKEA room. They really missed the boat by not creating suites with a larger bathroom. Also install soundproof windows & doors. I love the location but had bad WiFi and it was so noisy during this construction phase. It’s not ready for reopening yet unless you’re going to charge a lot cheaper rate.

6

Marisela

19 Jun 2025

·

Stayed 2 nights

Well overall was ok Room did not have internet connection no towels the television did not work I let the front desk know, they said they will get someone to check and never did They did not clean the room any day The construction workers made too much noise in the morning I called for towels never came to drop off only one towels for me and my two girls and the television said no service and the internet never worked Expected more inky good thing was the pool

10

Alyson

16 Apr 2025

·

Stayed 2 nights

I was able to easily park my truck and trailer here. The rooms were beautiful, and I had a view of the pretty water feature from my room. The only caveat was having to take my food to the lobby to heat up, but I would definitely stay here again!

10

Breann

24 Jun 2025

·

Stayed 1 night

The room was newly renovated and beautiful! The amenities were nice, beds were comfortable and the room was spacious. Check-in was a breeze and the front desk agent was very sweet!

8

Wingkeung Edward

20 Nov 2024

·

Stayed 1 night

Everything is good but the sound isolation is needed to get improved for the room facing the freeway.

6

Jamie

29 Sept 2024

·

Stayed 2 nights

Our stay was fine. The bed was very uncomfortable, and the air conditioning unit was very loud - even with the "just fan" setting. It was fine for what it was, conveniently located near the airport and near the cemetery we were attending a service at, but I don't think I would go back for a leisure trip.

10

Kristina

23 Jul 2024

·

Stayed 1 night

The highway made it a little noisy at night, but other than that it was nice.

2

Buckley

6 Apr 2025

·

Stayed 2 nights

Very noisy. We didn’t get any sleep. When my wife and I checked in, we asked for a quiet room. They put us on the first floor. All night we could hear people up above us walking around in their room. My wife wore earplugs and it’s still was terrible for her. We were booked for two nights and when I asked for a refund on the second night, I was told no. I definitely would not recommend this hotel. Staff is unfriendly and not helpful.

6

Michael

2 Jan 2023

·

Stayed 1 night

Just OK - terrible tv.

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Service

Staff are often described as friendly and accommodating, yet multiple reviews cite slow or unresponsive service, billing errors, and housekeeping entering without knocking or missing requests.

Related guest reviews

8

Jina

27 Dec 2024

·

Stayed 1 night

My only complaint is that a house keeper just walked in the room accessing with her key no knock nothing. This is unexceptionable needs to be better communication with front desk And housekeeping obviously!!

10

David

11 Jun 2025

·

Stayed 2 nights

NIce staff. Clean

10

Jordan

9 Jul 2025

·

Stayed 7 nights

We were able to get booked with Monarch quickly and last-minute after our Air B and B fell through for a long stat. Overall, the staff was kind and accommodating. They were also under renovation and did a great job adjusting so that wasn't an issue for guests.

6

Glenna

14 Jan 2023

·

Stayed 19,369 nights

Excellent beds Quite room Poor service a: I was there 2 days ! I’ve asked for a blanket 3 times the first night! I did not get one! Next night I asked 3 more times I finally got one late that evening! Difficult to get hot water to make tea:-( service over all was difficult! The hotel over all is nice! Probably not someplace I will stay again though! Wanted a few other comforts! Hot water or microwave to warm up coffee or tea!

4

Katie

8 Jul 2024

·

Stayed 2 nights

They checked us into someone’s else’s room, both days housekeeping walked into our room unannounced even though our do not disturb sign was on. Management wasn’t very kind when we needed to be put into an occupied room.

10

Carol

25 Aug 2023

·

Stayed 2 nights

All staff were so friendly.

6

Kevin

18 Jul 2023

·

Stayed 1 night

It took 30 minutes to check in and they blamed it all on expedia. Then they didn't give me a room number. Then they called me too cancel my Expedia reservation and book through them before I checked in

4

Brian

13 Jun 2025

·

Stayed 4 nights

Really disappointing. Currently under construction/renovation, but rather than making an extra effort to make guests’ stay as comfortable as possible, the staff was non-existent and the attitude towards issues was almost indifferent. I stayed four nights, and only encountered two professional adults on staff the entire stay. One was Marco the housekeeping manager who was clearly good at his job and engaged. The other appeared to be a manager of sorts who made a slight effort to say “welcome back” as I walked in one afternoon. Otherwise the place seemed staffed by 20-somethings who looked surprised to find anyone speaking to them about, you know, hotel stuff.

2

Mary

24 Aug 2023

·

Stayed 1 night

Very poor customer service. No warm greeting, long check ins. Interrupted check in of family with small children with check in of pilots after family had already been waiting 15 minutes. Will never stay here again.

2

Dan

23 Oct 2024

·

Stayed 1 night

Left do not disturb sign on door. Came back room had been cleaned after 1 night. Housekeeping threw out all my new groceries around 70$ worth. Went and talked to front desk . They did absolutely nothing about it. I will never stay there again

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Location

Widely praised for convenience to the freeway, shopping, dining, and airport access.

Related guest reviews

10

shirley

11 Dec 2024

·

Stayed 1 night

It was nice and clean and close to the mall

8

Tonya

2 Jul 2025

·

Stayed 1 night

Recommend for airport access

8

Mark

3 Sept 2024

·

Stayed 2 nights

Super close to plenty of shopping and restaurants

10

Jonathan

9 Oct 2023

·

Stayed 1 night

Great spot in the Clackamas area. Price was competitive and the hotel and parking lot were safe and well maintained.

10

David

14 Sept 2024

·

Stayed 3 nights

Great location!

10

Anne

13 Feb 2024

·

Stayed 1 night

Convenience to freeways

8

ELIZABETH

30 Dec 2024

·

Stayed 1 night

Relatively easy parking and short distance from mall.

10

Kenneth

30 May 2025

·

Stayed 1 night

I like the location. Close to shopping and dining and freeway. Definitely closing the speakeasy was a bummer.

8

Robert

14 Oct 2024

·

Stayed 4 nights

Good place to stay off the 205 for Happy Valley

10

Mary Carolyn

17 Feb 2024

·

Stayed 1 night

We have stayed at the Monarch for many years. It is very convenient to shopping and travel.

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Dining

On-site dining and bar options receive strong praise for quality and atmosphere, including the speakeasy. Breakfast offerings and hours disappoint some guests.

Related guest reviews

10

Robert

30 Oct 2024

·

Stayed 1 night

Friendly and accommodating staff. Quick check in. Good dining on site. Spacious meeting rooms

8

Adam

22 Jan 2024

·

Stayed 1 night

The restaurant in the hotel was awesome, staff were super great, room was of a high standard. So I would go back and stay for sure. But….. know it’s trivial, but charging $2 for a cup of coffee seemed a bit jarring as it is such a standard foyer freebie in every other hotel I’ve been to.

10

Susan

22 Dec 2023

·

Stayed 1 night

Amazing service. Such kind, respectful people. De Fuego had a great happy hour and The Underground.....oh my gosh our dinner was incredibly delicious. Plus fun entertainment! We had a memorable night. The hotel itself is very pretty with some beautiful features, especially the outside water features. It's outdated which I can handle but our bathroom was dirty looking. I think our bathtub could have been cleaned so that it would be white instead of brownish. Lots of little cleaning details that needed to be taken care of which would have made a huge difference. We will very likely go back if we are in the area again.

8

Penny

14 Aug 2024

·

Stayed 1 night

The facility is old, but kept up! El Fuego restaurant was excellent. I was there for a Celebration of Life, and the conference facility and staff were great.

8

Elizabeth

8 Oct 2024

·

Stayed 1 night

Enjoyed the simple and fast check-in. Breakfast was a bit disappointing.

10

Michele

7 Mar 2025

·

Stayed 1 night

I was just in For a couple of days to help family. Great location! Great restaurant! Rooms are tired and dated, but there are plans to remodel.

10

Clayton

21 Jan 2024

·

Stayed 1 night

Very nice hotel with great bar and restaurant on site.

10

Fatima

5 Oct 2024

·

Stayed 2 nights

This is my third time staying at the Monarch and it has not disappointed me. The restaurant has a great menu and there's shopping very close. The room is a bit dated, but it has all the comforts needed for a stay.

4

Brittany

3 Aug 2024

·

Stayed 2 nights

Front desk staff spent more time talking to one another and slow with service. Room was a double queen with one towel and one shampoo. Got attitude for asking for more towels. Limited and poor quality food. Pool and area was outdated and a lot of interior was dingy.

10

michael

26 Feb 2023

·

Stayed 1 night

Great bar and nice restaurant. Also surrounding area has a good amount of other restaurant options.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$118
February	US$124
March	US$120
April	US$122
May	US$129
June	US$134
July	US$138
August	US$150
September	US$131
October	US$118
November	US$130
December	US$124

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $192	16	17 $175	18 $142	19 $163
20 $126	21 $131	22 $162	23 $161	24 $138	25 $136	26 $135
27 $118	28 $137	29 $161	30 $135

Su	Mo	Tu	We	Th	Fr	Sa
				1 $123	2 $127	3 $127
4 $127	5 $137	6 $147	7 $132	8 $138	9 $127	10 $128
11 $118	12 $124	13 $147	14 $142	15 $123	16 $127	17 $127
18 $118	19 $123	20 $127	21 $127	22 $134	23 $181	24 $181
25 $118	26 $123	27 $127	28 $128	29 $123	30 $127	31 $127

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed

2 Queen Beds

Standard 2 Double Room

Standard Queen Suite

Room, 1 Queen Bed, Accessible

Standard Suite

Standard King Room

Standard Double Room

Standard Room, 1 Queen Bed

Room, King Bed

Standard King Suite

Suite, 1 Queen Bed

Standard Double Room (Accessible)

King Room

Room, 2 Queen Beds

Standard Queen Room (Accessible)

King Room with Roll-In Shower-Mobility Accessible

Standard Queen Room

Room, King Bed, Bathtub, Accessible

I King Bed Junior Suite

1 King Bed

1 King Mobility Hearing Accessible with Bathtub

Standard Room

Room, King Bed, Accessible

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 King Bed with Sofabed

Room, 1 King Bed with Sofa Bed , 1 King Bed and 1 Double Sofa Bed

2 Queen Beds

1 King Bed

Standard Room, 2 Queen Beds

Standard Room (Accessible)

Standard 2 Queen Room

1 King Mobility Accessible with Roll in Showither

Standard Quadruple Room

2 Queen Beds Room

King Room with Sofabed

Standard Room, 1 King Bed (Standard King)

Guest reviews

Good

Who stays here?

What guests think

Property policies

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