Best Western Plus Executive Suites

This hotel is being remodeled and it is not that great. The TV did not work and the outlet in the suite part of the room was falling off the wall

One evening I to went to buy a soda and I waited 10 minutes for a clerk. I called out several times. He finally comes out of the back room and his first comment "is the bell broken" as he grabs a bell sitting on the counter. No sign to indicate to ring the bell. Tell me how much it was takes my money and walks away. I was told when I checked that there would not be any room service unless I requested. I came back Thursday and my room had been cleaned. I left personal items out since I wasn\'t expecting any one. The body wash, shampoo and conditioner dispensers were empty and full of mold. I requested for a iron because the one in the room wasn\'t working. When I requested a replacement the first comment was "don\'t know if we have one available". Well they did have one however the problem wasn\'t the iron it was the outlet that wasn\'t working. The front desk clerks look like they don\'t enjoy their work or work environment

This location is being renovated into a Hilton Spark, whatever that is, so some details may change in the meantime. For our stay, it was mostly good. Beds were comfortable. Front desk was pleasant and helpful. Ben accommodated us as one of our party stayed after checkout while the rest of us tended errands -thanks. That said, a few knocks: We got the room specifically for the double sofa bed as third bed, but no linens other than a flimsy mattress cover were provided. They knew we expected to use it; had to cannibalize sheets and covers from one of the queen beds. Bathroom sink has no hot water and drains slowly. Shower continues to drip after it is shut off. The mounted shampoo, conditioner and body wash dispensers were empty, but at least little bottles were provided. Breakfast was ok; staff was attentive. Indoor pool looked great, and we regret not bringing suits.

Nice stay!

We rented the suite and my grandkids loved it. The pool is nice and the hot tub. No place for me to walk so went to the work out room but the machines not in working order. Front desk guy was nice. We didnt have their breakfast though as we had to leave early.