Is parking available at the property?

Yes, parking is available on-site. Valet parking is offered at a fee of USD 58 per night, which includes in/out privileges.

What are the check-in and check-out times?

Check-in is from 16:00 to 23:59, and check-out is at 11:00. Early check-in and late check-out may be available for a fee, subject to availability.

What is the location of the hotel in relation to nearby attractions?

The hotel is located near Surfside Beach, approximately 0.2 km away. Other nearby attractions include Bal Harbour Beach (0.4 km), Aventura Mall (within a 15-minute drive), and Miami Beach Convention Center (6.8 km).

Does the hotel have a swimming pool?

Yes, the hotel features 2 outdoor swimming pools, including an outdoor heated pool. The pools are available for guests to enjoy during operational hours.

What are the hotel's policies regarding children?

Children aged 18 years and younger can stay for free when occupying the parent's or guardian's room using existing bedding, up to a maximum of 2 children.

Grand Beach Hotel Surfside West in Miami Beach

Average nightly price at Grand Beach Hotel Surfside West by month, last 12 months (USD)
Month	Average price
January	US$449
February	US$401
March	US$320
April	US$277
May	US$264
June	US$295
July	US$214
August	US$194
September	US$145
October	US$227
November	US$272
December	US$463

What guests think

Many guests praise the location and large rooms, but multiple reviews note inconsistent service with unattended front desks and delayed check-ins, plus limited on-site amenities at Grand Beach Hotel Surfside West that often push guests to the sister property.

Rooftop pools and beach access via the main hotel are popular, though occasional outages, lobby closures, and pricey valet are mentioned. Cleanliness feedback is mixed: some found spaces very clean, while others reported dirty floors, worn hallways, and isolated pest complaints. Some guests also noted traffic or construction noise and maintenance issues inside rooms. Overall, expect a convenient base with good leisure options but uneven staffing and upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Rooftop pools are appreciated and guests can use amenities at the main hotel across the street. However, the West building’s on-site options are limited, with occasional lobby closures or hot-tub outages, and valet parking is expensive.

Related guest reviews

8

Caroline

18 Dec 2023

·

Stayed 3 nights

The lobby was confusing upon arrival. I wish they explained all the amenities and a restaurant/bar was across the street

8

Shlomo

27 Feb 2025

·

Stayed 2 nights

Room was excellent. Front office person was rude. Parking has a hefty price tag—over $50 per night. Love the two bathrooms in each room.

10

Leopold

26 Aug 2025

·

Stayed 7 nights

Staff are so friendly and helpful. Ron is amazing spacious and 2 bathrooms with sitting area. Plenty of room at pool and love the adult only option!

6

Janet

25 Apr 2025

·

Stayed 3 nights

The hotel offers no services ~ you must walk to the sister hotel for food, shopping, beach, etc . Frequently, there was no one at the front desk. Nice part of town, but I'm not sure I would stay there again

8

Marcia

1 Jan 2024

·

Stayed 6 nights

Really great rooms and service. Fabulous location. Only issues are impossible to get beach chairs and cost if valet parking.

8

Michael

4 Sept 2024

·

Stayed 5 nights

I enjoyed the spacious rooms (2 bathrooms for a standard 2 double beds room is great) and the rooftop pool. Staff was courteous and helpful Some rooms are starting to be a bit dated and could use a little more love Overall, good experience and walking distance to lots of restaurants, grocery store, pharmacy, coffee shops, etc.

10

William

27 Mar 2024

·

Stayed 2 nights

I rarely write reviews, but I am sharing since I had such a hard time booking hotels for my trip to South Florida. Every hotel had so many 1 star reviews. I can assure you, GBH Surfside West was a great experience. Really beautiful and well maintained. European elegance. I actually liked our pool area more than the main hotel because there were fewer people. 1 heated pool, 1 unheated, 2 hot tubs each at ours and the main hotel. Very convenient to be able to walk to restaurants, cafes, ice cream parlors, and even the shops at Bal Harbour that has some very high end retail and restaurants. The beach has a walking trail and bike trail which were very nice. Gym was a pretty good size which was nice. I got the sense that a lot of the clientele is very wealthy foreigners, but typical upper middle class Americans were the other main contingent. I was granted late check out of 1pm which was appreciated. Very relaxing and good experience.

4

Esther

18 Dec 2024

·

Stayed 3 nights

Hot tubs were not working, broken floor in room

2

Hadassah

8 Jun 2025

·

Stayed 4 nights

No where to check in when we arrived. Only a phone number at the garage desk. Had to check in at another of their properties across the street-carrying our luggage along with us. When asked the woman about our hotel-she could not do anything-as we Lobby was closed for renovations-no advance notice. No one at the front desk(or anywhere) to ask for assistance.

10

RACHEL

16 May 2023

·

Stayed 2 nights

Nice pools on the roof

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Cleanliness

Feedback is mixed: some guests found the property clean, while others cited dirty floors, worn or smelly hallways, stains, and occasional pest issues.

Related guest reviews

6

Haim

20 Feb 2023

·

Stayed 10 nights

I sent a message when I arrived, the room was not clean, no response from them.

6

Julete

19 Mar 2025

·

Stayed 7 nights

The property could use some minor maintenance updates, stains on the rugs, plastering on the roof pools, furniture cracks. we used to get a welcome drink at the bar, now u have to ask reception at the main hotel for your welcome drink, not so welcoming The beach and service there is exceptional

2

Aharon

13 Jul 2025

·

Stayed 3 nights

Was dirty

10

Chris

3 Dec 2025

·

Stayed 1 night

The hotel exceeded my expectations. They were very accommodating, the place was very clean, updated and luxurious. The community was perfect for walking, eating and biking/walking. Best experience, will go back.

2

Albert

20 Jan 2025

·

Stayed 4 nights

Terrible. Do not stay here. Among the number of problems, we couldn’t check in by 4pm and had to wait a couple of hours for a room to be ready. Staff was rude and kept telling us room would be ready shortly - a clear lie. Also, spills in the hallway would go uncleared for hours upon hours. Dirty hotel. Felt more like a motel.

8

kharoumi

3 Nov 2024

·

Stayed 1 night

The floors were dirty and the bathroom door wasn’t on correctly and leaked all over the floor when closed

2

Michael

21 Apr 2025

·

Stayed 6 nights

## 1/5 Stars "Extremely disappointed with our recent stay at the grand beach surfside . The room was infested with bed bugs, and the hotel's response to the issue was slow and inadequate. To make matters worse, the elevator was broken, and my wife and son were stuck for 10 minutes. The lack of customer service and attention to guest concerns was appalling. Considering a Holiday Inn would likely provide better service. Unless they revamp their approach to guest satisfaction, I wouldn't recommend this hotel to anyone."

10

Ilana Tanya

25 Aug 2024

·

Stayed 5 nights

Awesome euro feel, true rest and relaxation, quiet sophistication. One small complaint- and this is from someone who I already planning her next stay at the hotel. The hallways in the west property are very unpleasant smelling and look dirty and worn. Super unfortunate

2

Michael

3 Oct 2023

·

Stayed 4 nights

I have had ants crawling around the min fridge in our room and the hotel couldn’t even relocate me to a clean room

10

Miguel

7 Jul 2025

·

Stayed 2 nights

Clean, nice beach and pool

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Rooms

Rooms are generally very spacious, often with two bathrooms and layouts suited to families. Some guests reported maintenance problems and noise from traffic, construction, or mechanical closets.

Related guest reviews

8

Shlomo

27 Feb 2025

·

Stayed 2 nights

Room was excellent. Front office person was rude. Parking has a hefty price tag—over $50 per night. Love the two bathrooms in each room.

10

Leopold

26 Aug 2025

·

Stayed 7 nights

Staff are so friendly and helpful. Ron is amazing spacious and 2 bathrooms with sitting area. Plenty of room at pool and love the adult only option!

10

Chedva

19 Nov 2024

·

Stayed 2 nights

Huge rooms and porch, great staff, amazing resort across the street. Highly recommend.

10

Tatyana

19 Feb 2024

·

Stayed 5 nights

Two bedroom room was very comfortable and convenient for a family of 4

4

Sarah

29 Mar 2022

·

Stayed 4 nights

I thought I booked the regular grand beach hotel. This hotel does not compare to that one. Don’t come here if you want the Grand Beach experience. The balconies are facing Collins Ave, so so so noisy. The ceilings are low. The room was okay and the service was cool, they have a texting service and they bring you whatever you want when you text it. In my opinion, if this hotel would have been significantly cheaper than the other one I would have stayed. It’s not worth the money.

8

Joseph

25 Apr 2024

·

Stayed 2 nights

Hotel was clean and nice but we woken up at 7:00 am to loud banging and sounds of circular saw going full force and it took 20 minutes to find someone to stop the construction from the floor above After complaining all they did was comp my valet fee for one day

8

Ratza

9 Jan 2024

·

Stayed 2 nights

Our room had some sort of boiler closet that rumbled and vibrated noisily all night on both nights of our stay. When we went down in the morning to notify about it, we waited by the desk for quite some time, however no staff personal were there. We also tried calling to the front desk multiple times with no response. It was disappointing.

8

Michael

4 Sept 2024

·

Stayed 5 nights

I enjoyed the spacious rooms (2 bathrooms for a standard 2 double beds room is great) and the rooftop pool. Staff was courteous and helpful Some rooms are starting to be a bit dated and could use a little more love Overall, good experience and walking distance to lots of restaurants, grocery store, pharmacy, coffee shops, etc.

8

Senan

3 Sept 2024

·

Stayed 2 nights

Clean and has rooms fits for big family with multiple bathrooms

4

Esther

18 Dec 2024

·

Stayed 3 nights

Hot tubs were not working, broken floor in room

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Service

Service is inconsistent: multiple reviews mention unattended front desks, slow or delayed check-ins, and difficulty reaching managers or staff. Others praised friendly, helpful staff.

Related guest reviews

8

Marilyn

1 Feb 2024

·

Stayed 4 nights

It’s in a great area. No need to rent a car. It’s very walkable. The only issue we had was checkin. The check in time was 4 pm. We arrived at 5 pm. The room was not ready until 645. The young children with us were not happy.

4

Sara

19 Aug 2025

·

Stayed 2 nights

there was horrible service no receptionist at all and when the ac broke no one came to fix it after we put complaints in

10

Betsy

23 Apr 2025

·

Stayed 4 nights

The West property was often unattended. There was a line of people needing help yet no attendant.

10

Chaya

24 Mar 2023

·

Stayed 1 night

This hotel deserves a 10 star for satisfaction. They were super nice and accommodating. I've been to plenty hotels and nowhere did I experience such exceptional customer service.

2

Miriam

17 Aug 2025

·

Stayed 4 nights

Horrible service. Terrible expedience. The front desk people were nice, but they had no power to accommodate. So ultimately i was very neglected including my room not being ready at check in time. Nobody to talk to. The manager couldn’t be reached again n again. Finally I walked across the street to find her. Sadly her attitude was disgusting. Let alone she kept lying, just not to have to accommodate. Shame on grand beach to keep that woman as the manager. She should be called DAMAGER.

6

aviva

25 Dec 2022

·

Stayed 2 nights

Was v disappointed with service, the first am we requested shampoo, conditioner and addl towels which were never delivered to our room, the 2nd am there was no one at reception for 3 hrs, we requested a late checkout and when receptionist updated our room key they never worked, and 1 of the elevators wasnt working. We couldnt use the extra time bc we couldnt get into our room. Very disappointed with hotel service.

6

Janet

25 Apr 2025

·

Stayed 3 nights

The hotel offers no services ~ you must walk to the sister hotel for food, shopping, beach, etc . Frequently, there was no one at the front desk. Nice part of town, but I'm not sure I would stay there again

2

samah

27 Feb 2024

·

Stayed 2 nights

No front desk I was in the side area of the hotel not even a real lobby

8

Ratza

9 Jan 2024

·

Stayed 2 nights

Our room had some sort of boiler closet that rumbled and vibrated noisily all night on both nights of our stay. When we went down in the morning to notify about it, we waited by the desk for quite some time, however no staff personal were there. We also tried calling to the front desk multiple times with no response. It was disappointing.

10

Garth

30 Sept 2025

·

Stayed 1 night

Beautiful hotel. Great staff.

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Location

Widely praised as walkable and convenient for restaurants, shops, and the beach; many describe the area as safe and pleasant.

Related guest reviews

10

Igor

13 Aug 2024

·

Stayed 1 night

Very nice area

8

Marilyn

1 Feb 2024

·

Stayed 4 nights

It’s in a great area. No need to rent a car. It’s very walkable. The only issue we had was checkin. The check in time was 4 pm. We arrived at 5 pm. The room was not ready until 645. The young children with us were not happy.

10

Rose

21 Jan 2025

·

Stayed 2 nights

Very convenient area

10

Devorah

29 Mar 2023

·

Stayed 2 nights

Gorgeous hotel with great easy access to beach

8

Analia

9 Aug 2025

·

Stayed 4 nights

Beautiful area. Close to many stores, restaurants, malls.

10

nechama

26 Nov 2023

·

Stayed 2 nights

Beautiful hotel. Beautiful backyard pool area. Roof is stunning! Great place to swim, relax in quieter area! Location is also great. One block away form all the eaterys.

10

Igor

24 Jul 2024

·

Stayed 1 night

Great area to visit

10

Joseph

22 Sept 2025

·

Stayed 4 nights

Excellent area. Things to do and very safe.

8

Tania

6 Feb 2022

·

Stayed 2 nights

I love the location of this hotel. I also love the feel and vibe.

6

Susan

25 Feb 2024

·

Stayed 3 nights

Liked the location.

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Dining

On-site dining at the West building is limited; guests typically use the restaurant and bar across the street at the main hotel. There are many dining options within walking distance.

Related guest reviews

10

joey

10 Jan 2023

·

Stayed 19,366 nights

Great property, beautiful area, great for tourists

8

Marilyn

1 Feb 2024

·

Stayed 4 nights

It’s in a great area. No need to rent a car. It’s very walkable. The only issue we had was checkin. The check in time was 4 pm. We arrived at 5 pm. The room was not ready until 645. The young children with us were not happy.

8

Caroline

18 Dec 2023

·

Stayed 3 nights

The lobby was confusing upon arrival. I wish they explained all the amenities and a restaurant/bar was across the street

8

Analia

9 Aug 2025

·

Stayed 4 nights

Beautiful area. Close to many stores, restaurants, malls.

10

nechama

26 Nov 2023

·

Stayed 2 nights

Beautiful hotel. Beautiful backyard pool area. Roof is stunning! Great place to swim, relax in quieter area! Location is also great. One block away form all the eaterys.

6

Janet

25 Apr 2025

·

Stayed 3 nights

The hotel offers no services ~ you must walk to the sister hotel for food, shopping, beach, etc . Frequently, there was no one at the front desk. Nice part of town, but I'm not sure I would stay there again

8

Tania

6 Feb 2022

·

Stayed 2 nights

I love the location of this hotel. I also love the feel and vibe.

8

Michael

4 Sept 2024

·

Stayed 5 nights

I enjoyed the spacious rooms (2 bathrooms for a standard 2 double beds room is great) and the rooftop pool. Staff was courteous and helpful Some rooms are starting to be a bit dated and could use a little more love Overall, good experience and walking distance to lots of restaurants, grocery store, pharmacy, coffee shops, etc.

10

William

27 Mar 2024

·

Stayed 2 nights

I rarely write reviews, but I am sharing since I had such a hard time booking hotels for my trip to South Florida. Every hotel had so many 1 star reviews. I can assure you, GBH Surfside West was a great experience. Really beautiful and well maintained. European elegance. I actually liked our pool area more than the main hotel because there were fewer people. 1 heated pool, 1 unheated, 2 hot tubs each at ours and the main hotel. Very convenient to be able to walk to restaurants, cafes, ice cream parlors, and even the shops at Bal Harbour that has some very high end retail and restaurants. The beach has a walking trail and bike trail which were very nice. Gym was a pretty good size which was nice. I got the sense that a lot of the clientele is very wealthy foreigners, but typical upper middle class Americans were the other main contingent. I was granted late check out of 1pm which was appreciated. Very relaxing and good experience.

10

Meredith

16 Jul 2023

·

Stayed 2 nights

Beautiful clean hotel good customer services affordable. Convince. Food was delicious. Clean hotel

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Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12	13	14
15	16 $240	17 $240	18 $238	19 $239	20 $275	21 $529
22 $282	23 $247	24 $573	25 $576	26 $577	27 $437	28 $436
29 $247	30 $239

Grand Beach Hotel Surfside West

Prices for Grand Beach Hotel Surfside West

Monthly average prices

About this property

Location

Room options

Double Suite with City View

Deluxe King Suite

Apartment

King Standard Suite

Adapted Accessible Queen Suite

Standard Double Suite

Two-Bedroom Suite

Two-Bedroom King Suite

Guest reviews of Grand Beach Hotel Surfside West

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Grand Beach Hotel Surfside West

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1 $537	2 $364	3 $575	4 $476	5 $581
6	7	8 $245	9 $245	10	11	12
13	14	15	16	17 $318	18 $367	19 $405
20	21 $277	22	23	24	25	26
27	28	29 $766	30	31 $755