Name: Holiday Inn West Yellowstone by IHG
Address: 315 Yellowstone Avenue, West Yellowstone, Montana, United States of America, West Yellowstone, Montana, US
Price range: US$166–US$603 per night
Rating: 8.58

What guests think

Holiday Inn West Yellowstone by IHG is praised for its convenient access to the park, generally clean, comfortable rooms, and friendly, helpful staff, making it a solid base for visits to West Yellowstone and the surrounding attractions.

Families value the indoor pool and game room, plus evening cookies and ice cream, though some facilities feel dated, occasionally closed, or under-maintained, and a daily amenity fee and small fitness room draw complaints. The on site restaurant and bar are convenient, but breakfast quality and service are inconsistent, with several guests preferring to eat in town instead. Prices are high for what is offered and some rooms have lighting or maintenance issues, while others report quiet, spacious stays. Expect a convenient, family friendly base near the park with mixed extras and dining.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and hot tub, a game room, parking, and an on-site restaurant and bar are appreciated by many families. Downsides include a daily amenity fee, a small fitness room, occasional pool closures or noise, and limited laundry facilities.

Related guest reviews

8

Erik

13 Aug 2024

·

Stayed 3 nights

I’m not sure it’s worth the over $300 a night we paid. Restaurant service was probably biggest issue - they would not allow to go orders which would have better acclimated our small kids and constantly explained they were understaffed. Pool was closed for repairs until last night and wasn’t that clean unfortunately. It was definitely conveniently located to Yellowstone and staff were courteous and helpful.

6

Tanya

20 Jun 2025

·

Stayed 1 night

The laundry room has 2 washers and 4 dryers. The property needs 2 more washers, a bigger room, and open all night or at least until midnight. The sun doesn’t set until around 10pm and the laundry room closes at 9pm. This is not at all convenient for tourist that have been in the park all day.

10

Renee

29 Jun 2024

·

Stayed 4 nights

Very nice hotel; very clean and great staff - but it should be for this price as it’s sky high and they know they can charge it. Kids likes the pool, the game room, and free cookies and ice cream. No breakfast and the restaurant there is convenient but not that great. Bar and bartenders were awesome -

10

Scott

11 Jul 2025

·

Stayed 1 night

The only issue was parking very tight when people don’t know how to park. The lot in the back of hotel was easier and less crowded

10

Jean

27 Sept 2025

·

Stayed 2 nights

Check in was courteous and attentive. Rooms was clean and spacious. The onsite restaurant and bar were a plus!

10

Meghan

4 Jun 2025

·

Stayed 3 nights

This property is located in a walkable downtown with museums and other local attractions and plenty of dinning options. Less then ten minutes from the west entrance park gate. We ate breakfast in the restaurant every morning. The food was fresh. Breakfast service was a little slow as you are ready to hit the ground running but that was the only negative thing. Parking was easy and free. The rooms were recently remodeled and spacious. They have a fridge, a microwave and a coffee maker. If you have kiddos this would be a great choice they have an indoor pool and a free game room. Every night they have fresh baked cookies and ice cream and popsicles for free. For sure recommend.

10

Amanda

12 Apr 2025

·

Staff were terrific, from check in to dinner time, everyone was so polite and welcoming. Very happy with our stay, highly recommend them! The kids loved the arcade area and pool.

8

Wellington

28 Sept 2025

·

Stayed 3 nights

There was plenty of parking in the back. There was no breakfast, just coffee/tea. There is a daily $15 fee for incidentals, like using the gym and free ice cream, which was a nickle and dime overcharge. The room was underwhelming after having stayed at a fantastic facility in Whitefish (see my review). The fitness room was tiny. The pool and jacuzzi were good-sized. Staff was ok, not overly friendly. Overall, it's an adequate place to stay.

10

Samantha

23 Mar 2025

·

Stayed 1 night

Amazing! Everything about it! Kids loved the xbox room, but had a pool table, air hockey and a foosball table too. Indoor pool/spa area was extremely clean. Rooms were perfect, and so was the view. I will be back!

8

Ruth

30 Sept 2025

·

Stayed 2 nights

Located within walking distance to shops and restaurants. Easy parking, close to entrance

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Cleanliness

Many guests find rooms and common areas clean and well kept. However, some report stained carpets, bathroom mold or grime, smoke smells, and inconsistent linen changes or housekeeping practices.

Related guest reviews

10

Elizabeth

24 Jun 2023

·

Stayed 5 nights

We stayed here for 5 nights while visiting Yellowstone. The hotel staff were very friendly and helpful. The room was nice. Bed was comfy. We liked how our room had a sink in the bathroom and one in the main area. The location was great. Always found parking in the hotel lot. Coffee in the lobby in the morning. I would highly recommend this hotel!

6

Ning

18 Jun 2024

·

Stayed 1 night

The cleaning staff went to our room with a clear sign of “Do not disturb “ hanging up on the door when we were out of our room in the morning for breakfast. She got caught by us when we came back to our room to pickup our credit card that we forgot to bring with us. It’s definitely not a pleasant experience

6

Darin

5 Jul 2025

·

Stayed 7 nights

Spaces were clean and the staff were consistently cleaning the common spaces. Room was cleaned daily by staff. The carpet in our room had several stains on the floor, which made us wonder how clean the floors were. The game room for guests had so much potential, but really missed the mark for it to be enjoyable. Two nice pinball machines. However, one pin is in definite need of service due to most of the flippers not working and rubber needing replaced. Other pin, no sound at all...come on, half the fun of playing pinball is the sound effects! Pool table felt was torn and in terrible condition. Fuseball and air hockey games were in good condition. The cocktail arcade game was nice, but again no sound. The room is isoloated from the guest rooms and has a quiet time listed, so doesn't make sense why the games dont have sound enabled or turned on. Lastl comment on the game room...for the games available to play, there should be an age limit for who can use. Staff were mostly friendly and helpful except one lady at front desk. Each tome we interacted with her, she acted like she didn’t know what to do or it was a chore for her to help. Restaurant was nice to have on site. Food however, was not worth the cost. There are better options in town for the same price. If coming back to West Yellowstone, we would look at another option in the same price range.

8

James Arthur

6 Jul 2025

·

Stayed 7 nights

Check in/out was great! Commode seat was very low and difficult to stand up from/exhaust fan SUPER loud/ Bathroom ceiling in room 138 has mold growing on it/ Bed was very comfortable/Lighting in the room was not very adequate and as a silver elite member, I have noticed that all IHG hotels that I have stayed in, appear to not have very adequate lighting. /Location is excellent especially for viewing the fourth of July fireworks and parade. The staff was super nice!! I would stay here again- it just needs a little some tweaks!!

10

Jean

27 Sept 2025

·

Stayed 2 nights

Check in was courteous and attentive. Rooms was clean and spacious. The onsite restaurant and bar were a plus!

8

Paresh Charudatta

12 Jun 2025

·

Stayed 5 nights

Rooms are maintained and cleaned everyday. Felt safe and the property is walkable from most of the places to shop and eat.

8

Beverly

28 Sept 2025

·

Stayed 3 nights

Little older hotel but room was clean. Walkable area. Easy in and out of park.

8

Vicki

21 Feb 2025

·

Stayed 5 nights

smoke smell in room.

6

John

24 Jun 2024

·

Stayed 6 nights

Despite 3 requests for bed linen change, linens were not changed.

6

Stephanie

3 Jul 2024

·

Stayed 1 night

No major complaints other than the price verse quality. I understand due to destination this establishment will be higher. This room would be $150 or less anywhere else. The room was fine and clean enough. The curtains/bedskirts had stains, the shower faucets were grimy, the bathroom door was dirty and the bathroom door trim was rusty. Just not nearly $500 a night quality. I stayed in Jackson the night before for $600 and that establishment was twice as nice. If they are going to charge that much I feel like everything should reflect that price.

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Rooms

Rooms are generally spacious and comfortable, with some suites and jetted tub options and occasional nice views. A few guests mention dated elements, dark lighting, layout quirks, or noise from neighbors or facilities.

Related guest reviews

10

Brian

3 Jan 2023

·

Stayed 3 nights

Rooms were great. View was amazing. Indoor pool was a plus. Short walk from everything. We came during the wintertime. Would definitely recommend and will be staying again.

4

Albert

11 Feb 2025

·

Stayed 5 nights

Cleanliness, appearance, service....all the things you want from a hotel were fine....except that there was some kind of awful, random banging that woke me up every day at very early o'clock and would continue until about 10 or 11. It was extremely annoying. Paying a thousand bucks to stay there and have that happen wasn't impressive. No idea what the banging was. Tried to sort it out to no avail. A much smaller annoyance was the young bartender guy. He was nice enough, but Christ he was slow and inattentive.

8

Smitha

23 Aug 2025

·

Stayed 6 nights

Great location. Nice rooms.

10

Michael

19 Jul 2025

·

Stayed 5 nights

Nice room, and the house keeping staff was excellent.

10

Doug

31 Aug 2025

·

Stayed 1 night

We loved our room and especially the big tub!

10

shen

17 May 2023

·

Stayed 2 nights

Room is big, clean and has all the necessary amenities including microwave, refrigerator to make the stay comfortable.

10

Jean

27 Sept 2025

·

Stayed 2 nights

Check in was courteous and attentive. Rooms was clean and spacious. The onsite restaurant and bar were a plus!

10

Meghan

4 Jun 2025

·

Stayed 3 nights

This property is located in a walkable downtown with museums and other local attractions and plenty of dinning options. Less then ten minutes from the west entrance park gate. We ate breakfast in the restaurant every morning. The food was fresh. Breakfast service was a little slow as you are ready to hit the ground running but that was the only negative thing. Parking was easy and free. The rooms were recently remodeled and spacious. They have a fridge, a microwave and a coffee maker. If you have kiddos this would be a great choice they have an indoor pool and a free game room. Every night they have fresh baked cookies and ice cream and popsicles for free. For sure recommend.

10

Samantha

23 Mar 2025

·

Stayed 1 night

Amazing! Everything about it! Kids loved the xbox room, but had a pool table, air hockey and a foosball table too. Indoor pool/spa area was extremely clean. Rooms were perfect, and so was the view. I will be back!

8

Jennifer

12 Sept 2025

·

Stayed 2 nights

Lighting for the sink and entry area was so dark. Needs makeup mirror lighting option

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Service

Staff are frequently described as friendly, welcoming, and helpful at check in and throughout stays. There are occasional reports of understaffing, slow service, or a rude front desk interaction, but issues are often addressed when raised.

Related guest reviews

8

Diane

13 Feb 2025

·

Stayed 2 nights

Check in was ok. Woman was having a bad day or really hates her job.

8

gillian

18 Jun 2025

·

Stayed 4 nights

This place has a great location, just down the street from the entrance to the park. Our room had a fridge so that was helpful. The staff, especially the night auditor was great. We had extremely loud neighbors for several nights. They offered to move us to another room, which was great. We should have taken them up on their offer earlier because once we moved, we slept great. They have a laundry on site which we used as well. Walking distance to all the shops and restaurants.

4

Fanny

26 Sept 2023

·

Stayed 2 nights

location, front desk staff very rude not only to e but to family that came couple of weeks before and to couple on our group no manners and overall rude.

6

Adam

9 Aug 2024

·

Stayed 5 nights

Location was good. Several amenities/ appliances did not work during our 5 night stay. Front desk was very understaffed. Each one we talked to, which was everyday, mentioned this fact to us. Attached restaurant was only offering buffet for breakfast, not their normal menu. Buffet was average so We travelled off site to eat each morning.

10

Robyn

24 Jun 2025

·

Stayed 2 nights

Very friendly staff

8

Shane

13 Oct 2025

·

Stayed 1 night

Friendly staff

10

GARY

21 Aug 2025

·

Stayed 5 nights

Friendly and helpful staff.

10

Lori

5 Oct 2023

·

Stayed 1 night

Everything was very clean, the staff was wonderful, and the food and staff were also exceptional!

10

Alleyne

16 Jun 2025

·

Stayed 1 night

It was so nice having beds that we three old ladies didn't have to struggle to climb into. The room was spacious and clean. We had an issue with the heating/AC, and the manager on duty came immediately and solved it quickly.

10

Shucen

19 May 2023

·

Stayed 3 nights

Very close to the west entrance of Yellowstone National Park and have plenty of parking areas. The room is neat and comfy. Really like the old style train exhibition in the “Branch”. The front desk also helped a lot with the questions relating to travel routines for Yellowstone.

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Location

Very convenient for the West Entrance and within easy walking distance of shops and restaurants, making it a practical base for park visits.

Related guest reviews

8

Paul

26 Sept 2025

·

Stayed 2 nights

While the price for a stay at this Holiday Inn was higher than a typical stay at another location, it’s simply a function of its access to the park, which is great. The hotel was clean, had adequate parking, was within walking distance to restaurants, and is located within a few minutes of the west entrance to Yellowstone.

10

Mark

24 Sept 2024

·

Stayed 2 nights

Nice stay, convenient to Yellowstone park.

10

Brian

3 Jan 2023

·

Stayed 3 nights

Rooms were great. View was amazing. Indoor pool was a plus. Short walk from everything. We came during the wintertime. Would definitely recommend and will be staying again.

10

Patrick

16 Jul 2025

·

Stayed 2 nights

The breakfast that’s included is definitely above average. Friendly staff and great close location - only 2 minutes to the west entrance 👍

8

Beverly

28 Sept 2025

·

Stayed 3 nights

Little older hotel but room was clean. Walkable area. Easy in and out of park.

10

Michael

17 Feb 2025

·

Stayed 4 nights

Great location for snowmobiling

10

Devin

27 May 2023

·

Stayed 3 nights

The location is great. Close to the Yellowstone gate, close to all the restaurants and shopping. The room is clean and spacious.

10

LESLIE

8 Oct 2024

·

Stayed 2 nights

Everything was great. Small town but everything is quaint & walkable. Very close access to the west entrance of Yellowstone. Will definitely be back.

8

Ruth

30 Sept 2025

·

Stayed 2 nights

Located within walking distance to shops and restaurants. Easy parking, close to entrance

10

Shucen

19 May 2023

·

Stayed 3 nights

Very close to the west entrance of Yellowstone National Park and have plenty of parking areas. The room is neat and comfy. Really like the old style train exhibition in the “Branch”. The front desk also helped a lot with the questions relating to travel routines for Yellowstone.

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Dining

The on-site restaurant and bar are convenient, but breakfast is frequently criticized for buffet-only service, cold food, or slow and understaffed operations, so some dine in town instead. Others report decent or above average breakfasts and good bar service.

Related guest reviews

8

Erik

13 Aug 2024

·

Stayed 3 nights

I’m not sure it’s worth the over $300 a night we paid. Restaurant service was probably biggest issue - they would not allow to go orders which would have better acclimated our small kids and constantly explained they were understaffed. Pool was closed for repairs until last night and wasn’t that clean unfortunately. It was definitely conveniently located to Yellowstone and staff were courteous and helpful.

6

Linda

7 Aug 2024

·

Stayed 3 nights

The kids enjoyed the games room. There was no option for breakfast except buffet style. Excuse was sort staffed but no compensation for guests.

6

Adam

9 Aug 2024

·

Stayed 5 nights

Location was good. Several amenities/ appliances did not work during our 5 night stay. Front desk was very understaffed. Each one we talked to, which was everyday, mentioned this fact to us. Attached restaurant was only offering buffet for breakfast, not their normal menu. Buffet was average so We travelled off site to eat each morning.

4

Ronald

11 Sept 2025

·

Stayed 2 nights

Breakfast was terrible. Both food and coffee were served cold. Would not recommend this hotel.

10

Kelly

9 Apr 2025

·

Stayed 1 night

Nice property. Very clean. Friendly staff. The restaurant is excellent and a quick walk from hotel lobby.

8

Mary

18 Sept 2025

·

Stayed 4 nights

Very nice place to stay. the only thing not so good was the Buffett at the hotel restaurant. better off getting breakfast at one of the restaurants in the area. Many are within walking distance

10

Renee

29 Jun 2024

·

Stayed 4 nights

Very nice hotel; very clean and great staff - but it should be for this price as it’s sky high and they know they can charge it. Kids likes the pool, the game room, and free cookies and ice cream. No breakfast and the restaurant there is convenient but not that great. Bar and bartenders were awesome -

10

Meghan

4 Jun 2025

·

Stayed 3 nights

This property is located in a walkable downtown with museums and other local attractions and plenty of dinning options. Less then ten minutes from the west entrance park gate. We ate breakfast in the restaurant every morning. The food was fresh. Breakfast service was a little slow as you are ready to hit the ground running but that was the only negative thing. Parking was easy and free. The rooms were recently remodeled and spacious. They have a fridge, a microwave and a coffee maker. If you have kiddos this would be a great choice they have an indoor pool and a free game room. Every night they have fresh baked cookies and ice cream and popsicles for free. For sure recommend.

8

Derek

29 Apr 2025

·

Stayed 6 nights

Evening front desk attendant not helpful with local food suggestions. Pool open until 11:00PM and NO NOISE CONTROL BY STAFF before then so don’t plan on sleeping before 11:00PM and the buffet breakfast is DISGUSTING!! EAT BREAKFAST IN TOWN! Cheaper and better

10

Wendy

5 Jan 2023

·

Stayed 1 night

Great front desk, pool area great, restaurant and bar excellent

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$146
February	US$167
March	US$129
April	US$132
May	US$322
June	US$463
July	US$402
August	US$402
September	US$400
October	US$243
November	US$124
December	US$121

Su	Mo	Tu	We	Th	Fr	Sa
				1 $342	2 $317	3 $295
4 $265	5 $314	6 $336	7	8	9 $267	10 $240
11 $232	12 $243	13 $272	14 $280	15 $265	16 $213	17 $193
18	19	20	21	22 $314	23 $408	24 $181
25 $177	26 $190	27 $193	28 $201	29 $192	30 $179	31 $166

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $578	18 $495	19 $442
20 $434	21 $494	22 $524	23 $490	24 $432	25 $359	26 $603
27	28	29	30 $373

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Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, Ground Floor

Suite, 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

Standard Room

Standard Room, 1 King Bed, Jetted Tub

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Standard Room, 1 King Bed

Suite, 1 Bedroom

Suite, Multiple Beds

Standard Room, 2 Queen Beds, Accessible (Mobility)

Standard Room, 2 Queen Beds

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn West Yellowstone by IHG

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Prices for upcoming dates