Name: Fitz Tunica Casino & Hotel, Trademark Collection by Wyndham
Address: 711 Lucky Ln, Robinsonville, Mississippi, United States of America, Robinsonville, Mississippi, US
Price range: US$69–US$139 per night
Rating: 8.23

What guests think

At Fitz Tunica Casino & Hotel, Trademark Collection by Wyndham, reviews describe a mixed stay: some praise clean, quiet rooms and convenient casino access, while others report cleanliness issues, very firm beds, smoke odors, and disruptive hallway or door noise.

Facilities like the pool and hot tub are frequently closed, cold, or in need of cleaning, and some areas are under renovation. Rooms commonly lack a refrigerator, microwave, and coffee maker, and responsiveness to maintenance or towel requests varies. Dining feedback is mixed, with limited breakfast options and an often overpriced or mediocre buffet, though some guests enjoyed specific items. Expect a basic stay focused on casino access, with trade-offs in comfort and consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub access is inconsistent—often closed, cold, or in need of cleaning—and some areas are under renovation. The casino environment is smoky, and occasional operational gaps (like scarce luggage carts) are noted.

Related guest reviews

6

Latoya

31 May 2023

·

Stayed 2 nights

No carts available until I spoke to management before checking out. I stayed a total of two nights. Then I was told I couldn't book another room in the lobby. So I left and booked another hotel close near.

4

Marc

21 May 2025

·

Stayed 1 night

Pool and Jacuzzi were dirty we decided not to use, booking decision was based on these. and room bathroom was dirty, hair and dirt in tub, dirt, trash and what looked like rat dropping dehind door. Room floor felt sticky. Hotel 27 miles from I-40.

6

Scott

18 May 2023

·

Stayed 2 nights

For 238.80 per night incl. tax you get the following: There are ZERO amenities. NO in room coffee, NO complimentary coffee in lobby. Rooms were nicely & newly renovated but the absolutely WORST Uncomfortable Mattresses i have ever slept on 2 pillows only per bed Exterior of building had dead bushes everywhere. Buffet was EXACTLY the SAME for lunch & dinner except they added peas, however the buffet was hot, fresh & delicious. Pool was closed for renovation.

4

Robert L.

25 Mar 2024

·

Stayed 1 night

Actual rats dancing in the walls all night hotel room. Tv black out every 30 minutes for minutes. Smoke in casino worse than most.

6

Nena

22 Feb 2025

·

Stayed 1 night

The room was okay but couldn’t get a drink at casino without paying for it at the bar which meant leaving the machines. The other staff was very friendly though. Buffet was okay. Pool and hot tub was both closed. All in all not as fun as we hoped

6

David

19 Oct 2025

·

Stayed 2 nights

Hot tub great. Heated pool ice cold! No one could swim. Room was clean. Staff brought rude and unfriendly. Bed little hard but doable.

2

Lance

7 Jul 2023

·

Stayed 1 night

Casino allows patrons to smoke everywhere inside. Was like walking into a cloud. Rooms even smelled like smoke down to the toilet paper.

8

Debi

2 Apr 2024

·

Stayed 2 nights

Morning staff was very helpful. Security staff was known and felt safe. Nice atmosphere. Toilet seat was loose for which I did let staff know. Wish pool was open later then 8:00 PM

10

Simon

8 Jun 2023

·

Stayed 2 nights

Recently updated. Clean and quiet. Nice to walk to the river too.

6

dexter

12 Nov 2024

·

Stayed 3 nights

I was disappointed be I chose this hotel because they advertised hot tub. Well no hot tub was Available

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Cleanliness

Cleanliness is inconsistent: several guests found rooms and common areas clean and fresh, but many reported issues such as dirty bathrooms and floors, lingering smoke or marijuana odors, and occasional pests (bugs or mice). Housekeeping misses (stained linens, hair, or trash) also appear.

Related guest reviews

4

Marc

21 May 2025

·

Stayed 1 night

Pool and Jacuzzi were dirty we decided not to use, booking decision was based on these. and room bathroom was dirty, hair and dirt in tub, dirt, trash and what looked like rat dropping dehind door. Room floor felt sticky. Hotel 27 miles from I-40.

6

Julie

7 Apr 2025

·

Stayed 1 night

Paint peeling in the shower. The pot smell permeated the room. The floor was so dirty the bottoms of my socks and feet showed it.

10

Vincent

2 Sept 2025

·

Stayed 1 night

Hotel was clean and fresh and enjoyed our stay

4

Bruce

20 Oct 2025

·

Stayed 2 nights

The entire hotel reeks of marijuana smoke. Our room was on the 6th floor a non smoking room. The smell was terrible, we asked to be moved and the woman at the desk laughed at me. The staff was not friendly to us.

2

Ramona

22 Sept 2024

·

Stayed 1 night

My room had mice

2

Kimberly

2 Mar 2024

·

Stayed 2 nights

Had to change rooms bugs and dirty.

8

Virginia

23 Oct 2025

·

Stayed 2 nights

Very clean! Nice stay!!

10

Irene

25 Sept 2025

·

Stayed 1 night

Room was very clean Pool area was nice Casino bathrooms are very clean

2

Suarez

28 Jun 2025

·

Stayed 1 night

The room was extremely dirty. It was old smelling and the beds were terrible. Also, the staff was not polite as a matter of fact, most of them were very rude.

2

ANTONIO

1 May 2025

·

Stayed 2 nights

the room had torn curtains also had mold n mildew on the inside windows the vent for air had 2 inches or more of thick dust! when i told the worker she just looked n kept walking

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Rooms

Rooms are basic with very firm mattresses, frequent hallway noise or light bleed, and inconsistent maintenance (door locks, TVs, or AC). Many lack a refrigerator, microwave, and coffee maker, though some guests found the spaces quiet or spacious.

Related guest reviews

2

Amanda

14 Oct 2024

·

Stayed 2 nights

Check in ladies were nice. Hotel is run down very out of date. Room door locked but there was a gap where you could see outside in the hall. Bed was like sleeping on a board.

8

Cindy

16 Mar 2024

·

Stayed 2 nights

Wi-Fi was out most of time and also tv

10

JUDY

15 Sept 2025

·

Stayed 1 night

Rooms were quiet.

8

Tieshia

10 May 2025

·

Stayed 3 nights

I really wish they had refrigerators and microwaves in the rooms. It would make the stay 10 times better. Overall it was a good stay.

6

Tamica

14 Jul 2025

·

Stayed 2 nights

No iron in the room. No refrigerator in the room. when i asked for one i was told that i couldn’t one because they were only for the .8th and 9th floor and there weren’t alot available because they are phasing them out. WTH??

6

Gloria

29 Jul 2025

·

Stayed 2 nights

Our room didn’t have a microwave nor refrigerator

8

Tabitha

22 Jun 2025

·

Stayed 2 nights

Though we were in a nonsmoking room, the smoke smell saturated our clothes and belongings. The bed was also extremely firm, nearly like sleeping on the ground.

4

joseph

3 Aug 2025

·

Stayed 1 night

Reserved a deluxe King room and was given a double twin room. Was told my reservation was only a preference not an actual reservation. No coffee or safe in my provided room. Doubtful i will return here or to another Wyndham property if this is the way they run their business . Simply unacceptable.

4

Cynthia

19 Oct 2024

·

Stayed 1 night

No rack for suitcase. No toilet paper holder- ridiculous just a roll on the counter by sink. Beside mechanical room with loud buzzing. Very plain room for a casino hotel. Door with light all around- noise from hallway easily heard.

6

jermaine

22 Jan 2024

·

Stayed 1 night

Was told upon arrival to take off our hats, although it was 15 degrees outside. Then was told its ok to wear our hats. The hotel room only 3 pillows, although it was booked for 2 adults. The TV had horrible reception and the basic internet was extremely slow.

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Service

Service is mixed: several guests noted friendly, helpful check-in and occasional upgrades, while others reported long waits, poor communication, billing or fee issues, and slow responses to maintenance or housekeeping requests.

Related guest reviews

10

LaToyia

17 Jun 2025

·

Stayed 1 night

It was nice the staff was very polite and accommodating. Great job!

4

Dennis

8 Sept 2023

·

Stayed 1 night

Hotel double charged for room and said it was Orbitz mistake and I would have to get refunded from them. After my insistence they finally "said" they refunded one charge but it will take 5-7 business days to go through. We shall see.

10

Kimberly

1 Mar 2025

·

Stayed 1 night

The lady that checked us in was so friendly and helpful and told us of the restaurants available and operating times.

4

Comtrice

16 Jun 2025

·

Stayed 2 nights

The air wasn’t working properly. It was very hot call front desk in the middle of the night and they never came.

6

Michael

15 Oct 2024

·

Stayed 2 nights

Staff made friends a priority during check in. Wait time was the longest we have ever experienced in any hotel we have stayed at. Staff member downgraded our room we reserved. We were not happy with the room.

4

Bruce

20 Oct 2025

·

Stayed 2 nights

The entire hotel reeks of marijuana smoke. Our room was on the 6th floor a non smoking room. The smell was terrible, we asked to be moved and the woman at the desk laughed at me. The staff was not friendly to us.

6

Kathy

8 Feb 2025

·

Stayed 1 night

I asked at check in if I was getting a resort fee and she answered no, but was charged at check out. Also at check in she did not share that the pool was closed and where the elevators were located. Spoke to Supervisor at check out who stated she was sorry and will talk with staff. No adjustment was made about the resort fee.

10

Yammonika

21 Jul 2025

·

Stayed 1 night

It was good the manager upgraded us because it was my husband‘s birthday and our honeymoon at the same time and our room was not as good as we would like so she upgraded our room for us. I really thank her for that but a lot of upgrades do need to be done to the hotel like the pool area and hot tub area need to be cleaner and the water need to be treated. I really wanted to get in the hot tub. A lot of work needs to be done, but my overall stay was really nice and I really thank her for the upgrade.

6

Carolyn

3 Jun 2025

·

Stayed 2 nights

The property was ok. The beds weren't comfortable, we had to keep asking for towels and the TV remote did not work. When we let the staff know about the remote and towels, they weren't helpful.

4

Sunny

24 Mar 2025

·

Stayed 1 night

It’s an older property. The front desk was not friendly did not explain much, took my license for me to use the pull dolley to unload our items to our room. Did not ever tell us where the elevator was also the rooms but I travel so I knew what floor because it was the number of the room. But for some folks that could be confusing. Men was standing in the door way smoking as we were trying to unload we felt they was watching what we had and etc. scary being ladies?!! Was not friendly at all.

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Location

Set on the Mississippi River with quiet surroundings, the property suits road trips and casino-focused stays. It is somewhat remote from major highways and city centers.

Related guest reviews

10

Terry

15 Oct 2024

·

Stayed 2 nights

Quiet and peaceful

10

lori

2 May 2025

·

Stayed 1 night

Rooms were clean. Beds were very comfortable. Lots of newer slot machines. Casino is right on the Mississippi River.

4

Marc

21 May 2025

·

Stayed 1 night

Pool and Jacuzzi were dirty we decided not to use, booking decision was based on these. and room bathroom was dirty, hair and dirt in tub, dirt, trash and what looked like rat dropping dehind door. Room floor felt sticky. Hotel 27 miles from I-40.

8

Rodney

15 Aug 2024

·

Stayed 2 nights

It was on the mississippi

8

Amy

16 Mar 2024

·

Stayed 4 nights

Right by the Mississippi River

10

Andrew

22 Mar 2025

·

Stayed 1 night

Always our go to when we take a trip to the Tunica area.

10

Andrew

16 Nov 2024

·

Stayed 1 night

Our go to place to stay when we go to tunica.

8

MICHELE

1 May 2025

·

Stayed 1 night

It was good for the one night we needed for the stop on our way home from a trip.

2

Jennifer

26 Jul 2024

·

Stayed 3 nights

Pros: The location is great. It is close to the city, but far enough way that it is not loud and busy. The view of the Mississippi River was amazing! You must have your room key card to access the elevators, so I liked that security feature. Cons: The rooms are not serviced during your stay, so I had to go downstairs to get towels (they would not deliver to my room). Out of the 4 towels provided, 3 had hair in them. Regarding the room: floor had a dirt feel to it. One bed was very noisy and needs to be replacement. The AC, even when off, made a loud humming noise. Had to ask for batteries on the first night for the TV remote because there were none in it. THE WORST: The staff - both in the hotel and the restaurants. The ONLY nice employees was one gentleman at Dunkin and two ladies that worked in the buffet restaurant (maybe they can teach the others on customer service). Outside of that - My Mother and I were greeted with rolled-eyes, short responses, and just a lack of manners. Overall, I would not recommend this Hotel/Casino.

10

Simon

8 Jun 2023

·

Stayed 2 nights

Recently updated. Clean and quiet. Nice to walk to the river too.

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AI-generated summary based on recent guest reviews

Dining

Food options are limited and mixed in quality: guests frequently describe the buffet as mediocre or overpriced and note Dunkin as the main breakfast choice, with slow or scarce drink service. Some enjoyed specific items, but overall value feels weak.

Related guest reviews

8

Stephen

3 May 2025

·

Stayed 1 night

The hotel was great overall with the exception of a few things. The rooms were clean and beds were comfortable overall. One thing would be the checking of driver license every time you enter back into the casino part. The staff was great and helpful. The second issue would be the loudness in the hall during the middle of the night. The doors would slam and you could hear people talking at all hours of the night which was nerve wracking. Also the buffet is not open for breakfast and there is only one option and that is Dunkin.

10

Kathryn

11 Oct 2024

·

Stayed 1 night

Getting a cocktail while losing in the Casino was disappointing. Not enough servers. Hotel hallway noisy at all hours. Love the food options, Casino and most Staff! Would recommend!

6

luke

26 Dec 2024

·

Stayed 2 nights

The room was clean. However we were never a very loud ice machine. Food was poor and difficult to find. Overall we were okay with our stay, but don’t plan to go back again

8

William

2 Aug 2024

·

Stayed 1 night

The buffet is ridiculously overpriced for the items they have available. I would recommend looking around before choosing the buffet at Fitz.

8

Karen

5 Jul 2023

·

Stayed 2 nights

The overall property was good, however, I was disappointed with the food choices. Specifically Dunkin Doughnuts. For the 4th of July, management did not plan for the amount of guests for selections. They ran out of Breakfast sandwiches— the type which had eggs or meat. Bagels are not available. Doughnut selection is limited. Luckily for me I know the area and I traveled about 15 minutes away to another full service Dunkin in Southaven. Provide more food options across the board and you will be 5 stars.

6

Kiara

20 Apr 2025

·

Stayed 2 nights

The front desk staff at check-in was kind. The staff at Fuddruckers was not very welcoming. The hotel room was clean, but the bed was not comfortable at all, and I tossed and turned all night long. there is no microwave or mini fridge in the room We visited the all you can eat buffet on Saturday and it was all you can eat crab legs for $54.99. The crab legs were so delicious, and the pot roast but definitely not worth $54.99 (per person) even if you don't eat crab legs you still pay $54.99. I'm sure I would not choose to stay at this property again when visiting Tunica

2

Greg

28 Dec 2023

·

Stayed 2 nights

You could smell cigarette smoke from the casino in our room, only food option for breakfast was fast food and no coffee available

2

Myron

2 May 2025

·

Stayed 1 night

Front desk was nice. Girl checking ID at casino was friendly. Restaurant Fudruckers was bad. Staff seemed like they didn’t want to be there. Guard very unprofessional. Leaned his rear on table with condiments, plastic ware and napkins. I said excuse me I need too grap some napkins. He moved 2 inches and I had to reach behind him. Room was ok . I assume what. Do you get for $75. Also, they charged a $10 resort fee . Casio was very low end. Slots and machines only. We won’t be back.

6

MIKE

27 Feb 2023

·

Stayed 2 nights

Nice to have restaurants it buffet was not fully operational, not enough workers to handle the rush in morningfor coffee or breakfast

4

Riley

11 Oct 2024

·

Stayed 1 night

Fitz used to be so great. Weve been coming here for a long time. Unfortunately I dont think will be back. Staff wasnt super friendly with check in, but was super friendly everywhere else. The buffet was awful. The food was hard and not good, and very little selection. No waitresses coming around to offer drinks. I saw one in 3 hours. When we came in our room, there was a large spider that had to be killed. The pillows were not good. Only 2 towels for 3 people. Also no hot water for our shower. My grandparents brought me here over 10 years ago and we only came to Fitz because it was the best. Its like the end of an era.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$70
February	US$73
March	US$65
April	US$65
May	US$72
June	US$70
July	US$71
August	US$71
September	US$66
October	US$67
November	US$70
December	US$81

Su	Mo	Tu	We	Th	Fr	Sa
				1 $69	2 $99	3 $109
4 $69	5 $69	6 $69	7 $69	8 $69	9 $99	10 $109
11 $69	12 $69	13 $69	14 $69	15 $69	16 $99	17 $109
18 $69	19 $69	20 $69	21 $69	22 $69	23 $99	24 $109
25 $69	26 $69	27 $69	28 $69	29 $69	30 $99	31 $109

Fitz Tunica Casino & Hotel, Trademark Collection by Wyndham

Prices for Fitz Tunica Casino & Hotel, Trademark Collection by Wyndham

Monthly average prices

About this property

Location

Room options

Deluxe Room, 2 Double Beds

Suite, 1 King Bed (Turret)

Club Room, 1 King Bed

Suite, 1 King Bed (Pullman)

Deluxe Room, 1 King Bed, Accessible (Mobility )

Suite, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed, Accessible, Bathtub (Mobility )

Club Room, 2 Double Beds

Room, 2 Double Beds, Accessible, Bathtub (Mobility )

Guest reviews of Fitz Tunica Casino & Hotel, Trademark Collection by Wyndham

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Fitz Tunica Casino & Hotel, Trademark Collection by Wyndham

Prices for upcoming dates