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Best Western Galena Inn & Suites


Amenities

  • Parking

  • Swimming pool

  • Non-Smoking Rooms

  • Business Center

  • Tennis Courts

  • Housekeeping

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Property description

Enjoy a range of recreational amenities, including an outdoor pool, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Best Western Galena Inn & Suites, travelers often praise the friendly, helpful staff, decent value, and a convenient location near downtown Galena and nearby restaurants, while experiences vary due to the property’s age and mixed maintenance.

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Facilities

Mixed

Cleanliness

Inconsistent

Service

Friendly

Location

Convenient

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6

joel

IAN-logo

3 weeks ago

·

Stayed 1 night

maintenance poor, breakfast poor choices
maintenance poor, breakfast poor choices

10

Sarah

IAN-logo

19 Mar 2026

·

Stayed 2 nights

Super easy to get in and out. Small hotel that felt cozy!
Super easy to get in and out. Small hotel that felt cozy!

10

Philip

IAN-logo

8 Mar 2026

·

Stayed 1 night

Spacious rooms Cave themed room was very imaginative The stars above the bed and Spa were a nice touch Shower was enormous and had a lot of options Sauna was clean and comfortable
Spacious rooms Cave themed room was very imaginative The stars above the bed and Spa were a nice touch Shower was enormous and had a lot of options Sauna was clean and comfortable

10

Jackie

IAN-logo

2 Mar 2026

·

Stayed 1 night

Checking in was easy; the lobby smelled so clean putting a great first impression. The room was very clean as well, all things in all the right places. The bed was firm in the best way helping to reduce feeling other moving throughout the night. The shower pressure was amazing, it's hard to find such a thing in a hotel so much appreciated. It was nice to have Happy Joe's so close after a day of hiking, grabbing a pizza right there made life easy. This was my 2nd stay in seven month and it was another great stay. Thank you!
Checking in was easy; the lobby smelled so clean putting a great first impression. The room was very clean as well, all things in all the right places. The bed was firm in the best way helping to reduce feeling other moving throughout the night. The shower pressure was amazing, it's hard to find such a thing in a hotel so much appreciated. It was nice to have Happy Joe's so close after a day of hiking, grabbing a pizza right there made life easy. This was my 2nd stay in seven month and it was another great stay. Thank you!

6

Nichole

IAN-logo

1 Mar 2026

·

Stayed 1 night

Room's are outdated. Bed was horrible and flat pillows
Room's are outdated. Bed was horrible and flat pillows

9923 US 20 West, Galena, Illinois, United States of America

Location

When you stay at Best Western Galena Inn & Suites in Galena, you'll be in the historical district, within a 15-minute walk of Grant Home and Washburne House Historic Site. This hotel is 0.6 mi (1 km) from Belvedere Mansion and 0.9 mi (1.4 km) from Grant Park.

Grant Home(0.4 Miles)

Washburne House Historic Site(0.6 Miles)

Grant Park(0.7 Miles)

Belvedere Mansion(0.8 Miles)

Galena-Jo Daviess County History Museum(0.9 Miles)

Old Market House(0.9 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 15:00

Before 11:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Yes, parking is available on-site and is free of charge.


A complimentary hot breakfast is offered, featuring a variety of options. The serving hours are typically from early morning until late morning.


Check-in time is at 3:00 PM and check-out time is at 11:00 AM. Early check-in and late check-out may be available upon request, subject to availability and possible additional charges.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additionally, elevators are available for ease of movement within the hotel.


The property is located along US 20 West, approximately 1.5 miles from Galena's historic Main Street and 2 miles from the Ulysses S. Grant Home. It is conveniently situated for access to local attractions and public transport.


Yes, the property features an indoor heated pool and an outdoor seasonal pool, along with a hot tub and sundeck. The indoor pool is available year-round, while the outdoor pool is seasonal.


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