Is parking available at the property?

Self parking is available on-site for a fee of USD 44.15 per day, which includes in/out privileges. Parking is limited, and a reservation is not required.

What type of breakfast is offered and what are the serving hours?

A complimentary full breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Does the property allow pets?

Pets are allowed at the property, with a maximum fee of USD 150 per pet, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 4:00 PM and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

Are airport shuttle services available?

A train station pick-up service is provided at no charge. Guests must contact the property with arrival details before travel to arrange transfers.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including accessible parking and public areas. Step-free entrances are available.

What is the location of the property in relation to key landmarks?

The hotel is located in Long Island City (Queens), within a 10-minute drive of Grand Central Terminal and the Empire State Building. It is approximately 3.2 miles from Central Park and 3.5 miles from 5th Avenue.

What are the policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

Holiday Inn Express Long Island City E

What guests think

At Holiday Inn Express Long Island City E - New York by IHG, travelers highlight new-feeling, very clean rooms, friendly staff, skyline views, and a generally solid free breakfast, with a handy shuttle that makes getting to the subway easier.

Multiple reviews note the industrial surroundings, limited nearby dining, and longer walks, with some guests uneasy after dark. Parking is a recurring pain point: spaces are limited, the garage is tight and paid, and street options feel uncertain. Elevators draw frequent complaints for slow service or outages that cause waits. Expect a budget-friendlier base with useful on-site basics and notable location tradeoffs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Free shuttle to the subway is appreciated, though it doesn’t run all day. Parking is limited and paid, and elevator waits/outages are common; the small gym is serviceable, with occasional equipment, ice machine, or printer issues.

Related guest reviews

8

Parvez

4 Oct 2024

·

Stayed 1 night

Everything was ok other than the elevators. Only one elevator was working and the people had to line up for quite a long time. Breakfast area was very good but experienced the same elevator problem. It was really annoying.

8

Ellen

17 Oct 2025

·

Stayed 3 nights

I never saw a balcony view but had a great NYC skyline window view. Everything was clean! Wish shuttle ran all day as location is far from subway

10

Laurel J

4 Oct 2024

·

Stayed 1 night

Everything was great. The only problem was that only one of the elevators was working.

8

William

18 Sept 2025

·

Stayed 1 night

Staff was so friendly. Kindness factor off the chart. The breakfast in the morning was fine! It did the job. The gym equipment was simple but again got the job done and was in good condition - it is WARM in there, though. Bed was comfortable, and the shower was nice. Location is convenient to the subway- outside of it isn't fantastic but the price was very good.

8

Andres

20 Oct 2025

·

Stayed 3 nights

The shuttle was helpful from subway to the hotel.. The staff was friendly and willing to help.

6

Amy

27 Jul 2025

·

Stayed 2 nights

Staff was very friendly and helpful. My biggest issue was the parking. The hotel has a garage but spaces are very small and limited. I paid for a spot for one night and then couldn’t fit my Jeep grand Cherokee in any of the available spots. I ended up parking on the street among broken beer bottles. I was not happy about that. Just wish more safer parking was available

6

Marie

25 Sept 2025

·

Stayed 2 nights

The elevator wasnt working on the basement. The printer was not working either.

8

Yashica

7 Mar 2025

·

Stayed 2 nights

Parking is sketchy. Not enough spots for a 20 story building and the area is not lit up enough for parking around the hotel.

10

Chetan

29 Oct 2025

·

Stayed 5 nights

This is an ideal hotel for anyone visiting New York. Very close to the city and way more affordable than Manhattan or Brooklyn. Amazing continental breakfast every morning. And the best part, they provide a free shuttle to and from the nearest metro train station (7 line) directly to Manhattan. The rooms are well kept every day. We'd wake up and go to bed to beautiful views of the skyline from the window. Completely worth every penny and better than any other options.

6

Kerry

29 Sept 2024

·

Stayed 2 nights

The hotel is brand new and so the rooms.ans common areas are in excellent condition. The staff was also very nice and super helpful so my complaints are not with them at all! The primary issue is that the two elevators are not sufficient for the hotel capacity. I found myself taking the stairs after waiting 10 minutes. That is more than enough time to miss your Uber etc. People who need elevators should be aware of unusual wait times to get up and down the hotel. Since the title is brand new it makes me question what kind of design flaw this is. it really must be addressed because it will only.get worse over time as the elevators get older..also the breakfast items were not available during the entire period. i mean, completely empty chafing dishes. That's just sad..

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests find the hotel and rooms very clean and new-feeling. A minority report dirty rooms or odors (including lobby/elevator smells) and occasional housekeeping misses.

Related guest reviews

4

Jerrica

12 Jan 2025

·

Stayed 1 night

The lobby and the elevators smell like a sewer.

6

Alen

26 Jan 2025

·

Stayed 2 nights

everything s fine. but we just cant stand the smell of the cleaning agents

10

Kati

23 Aug 2025

·

Stayed 1 night

Hotel was clean. Friendly staff

10

keenge

22 Apr 2025

·

Stayed 1 night

Great new Building amazing continental Breakfast Nice clean Rooms

4

Helen

27 Jun 2025

·

Stayed 1 night

Time to checking took almost an hour because the system went down. The room Smell weeds they couldn't change the roombecause the hotel was full

4

Emily

22 Sept 2024

·

Stayed 2 nights

The room was very dirty. We arrived with the bathroom being very dirty with body fluids on the toilet seat and around it. There was also what we assumed was another form of body fluids possibly blood on the pillows. We removed the pillow and left it on the ground and when the beds were made they put it back on the bed. Very unhappy with how we arrived to the room.

10

Edward

11 Nov 2025

·

Stayed 4 nights

Very clean! Very happy with our stay. The staff was so friendly and kind! Breakfast was great. We will be back!

8

Kimberly

27 Jul 2025

·

Stayed 1 night

Staff was friendly, hotel was clean but the room floors were very sticky which could be due to cleaning solution or incorrect type of mop for floor type. Had multiple friends stay at the same hotel with the same complaint. Other than that, breakfast was good and check-in was quick.

10

Damian

27 Oct 2025

·

Stayed 2 nights

Because this hotel is so new it's one of the cleanest hotels you'll stay at. Stay here while you can while it's this price.

2

Selina

27 Apr 2025

·

Stayed 1 night

DIRTY and DISGUSTING! Huge gross stains on the bed sheets, hair everywhere, room floor was dirty and had nail clippings. So gross

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AI-generated summary based on recent guest reviews

Rooms

Modern, comfortable rooms with excellent skyline views are a highlight. Some guests note small layouts, road noise, or bathroom fixture issues affecting showering or temperature.

Related guest reviews

4

Edis

6 Oct 2025

·

Stayed 1 night

The balcony view, while it has wonderful views of the city, it also overlooks an extremely loud highway, so it was impossible to get a restful night’s sleep. The hotel appeared to be mid-construction, with materials and equipment scattered around. The garage was extremely small, and half of it was taken up by construction supplies, making parking a real challenge. The bathroom was in poor shape — the showerhead was broken, water pressure was almost nonexistent, and most of the water came out of the faucet instead of the shower. To top it off, cleaning of the lobby floor was done during checkout hours, so the freshly mopped floor was immediately ruined by everyone tracking dirt across it. Overall, the property felt disorganized and unfinished. Definitely not the relaxing or comfortable stay I expected.

10

Peter

31 Aug 2025

·

Stayed 1 night

Loves this hotel. I was able to check in early which was amazing. The room was spectacular. Nice and clean. Modern decoration and vibrant. I had a corner room so I had amazing views of Manhattan and Brooklyn! Some of the best views I e seen of NYC! The staff was very friendly, helpful, professional and courteous. Was a great stay. Will stay again.

10

Igor

26 Sept 2024

·

Stayed 3 nights

Really nice and clean new hotel. Downsides - car is the only reasonable transportation available - the road can be a bit noisy for sensitive sleepers Other than that absolutely no issues

6

Bryan

22 Jan 2025

·

Stayed 5 nights

This is a new building and although clean and the staff is great. There are a number of issues that need addressing. The window in my room had a large gap at the top. During my stay it was below freezing outside so I had to keep the heater cranked up at all times. After a a couple days of this the heater started producing some awful noises making it difficult to sleep. Pulling up on the shower diverter does not seal properly leaving you with low pressure in the shower. Saturday morning until afternoon I had to listen to construction in the room above me. And least of all but still worth noting the lobby had an unpleasant smell. You couldn't smell it once in the elevator and I am sure it is a result of the newness of the building and will fade with time. On the plus side the bed was comfortable, there is a good deli around the corner, and it's near some main roads/highways making getting around pretty easy.

8

Arlene

16 Jun 2025

·

Stayed 1 night

Great for a night or two. Clean and spacious. Beautiful view of Manhattan.

6

Lisa

5 Oct 2025

·

Stayed 2 nights

The room is clean but there is no house keeping entire the stay even we didn’t put any sign not to. Blanket is too thin and the mattress is not really comfortable. I paid extra to have good room but the room is tiny and it is 20 mins to the closest train station

10

Chetan

29 Oct 2025

·

Stayed 5 nights

This is an ideal hotel for anyone visiting New York. Very close to the city and way more affordable than Manhattan or Brooklyn. Amazing continental breakfast every morning. And the best part, they provide a free shuttle to and from the nearest metro train station (7 line) directly to Manhattan. The rooms are well kept every day. We'd wake up and go to bed to beautiful views of the skyline from the window. Completely worth every penny and better than any other options.

10

Dodita-Farcas

18 Aug 2025

·

Stayed 2 nights

Really nice rooms and very comfortable beds.

6

Lissette

22 Jul 2025

·

Stayed 3 nights

Great Location Bathroom sucked the water was every where when I took a shower & was not given enough towels to help.

10

Allison

19 Jan 2025

·

Stayed 1 night

Perfect Location ! Great City Views!

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, helpful, and accommodating, with early check-in often granted. However, there are lapses reported, including keying errors assigning occupied rooms, slow or unresponsive follow-up, and inconsistent front-desk professionalism.

Related guest reviews

10

Owais

13 Nov 2025

·

Stayed 3 nights

Pleasant stay with friendly staff

4

Stephane

24 Oct 2025

·

Stayed 2 nights

Reserved my room for 2 nights on Hotels.com and my rate was not honored by this hotel. Front desk employees are barely able to speak english. 2 messages left to the hotel manager and no response back. Poor support and accountability by Hotels.com as well. Called Holiday Inn customer service following this and got a case number open. They mentioned I would hear back from them and no follow up either. Hotel to be avoided. Hotels.com and Holiday Inn are about to loose a customer for $105...

10

Kathleen

20 Mar 2025

·

Stayed 2 nights

The hotel was very clean. Most of all, the guest service associates were top notch. We've never experienced such awesome service!!!!

2

Izazul

4 Nov 2024

·

Stayed 1 night

Our check in process was much below expectations. At first it took a great amount of time to check in and when we were handed the keys to the room we went all the way upstairs and it didn’t work. After coming back down they said they just forgot to update the key card and told us to go back up to try again. Upon trying again we entered the room just to find out someone else was already in there which put us in a compromising situation. We had to again go back down and the staff was nice enough to upgrade us for our inconvenience however we felt unsafe the rest of the night not knowing if someone else would be given access to our rooms in the middle of the night. This compiled with the not so safe makes it even more of a concern. The staff and the registration system should be well trained. Putting us and that other hotel resident in that situation was absolutely unacceptable.

2

Robert

2 Oct 2024

·

Stayed 2 nights

The hotel is relatively new in construction but the location is horrible. It's a30 minute walk to the nearest subway. I don't recommend walking the area after dark. Also, there are no restaurants near the hotel. On the 1st night, around 1am, heard a click at the door. Someone trying to open the door. Luckily, the door bracket was used lock, so the door could not be fully opened. Turned out, the staff issued keys to new guests to our room. In the morning & before I headed into the city for work, my key was not working. I notified a staff regarding what had happen last night as well as request a working key. He apologized on the intrusion. As he tried to reissue a new key, he could not find my reservation in the system. They had another guest with the same first name in my room. After proving my reservation, he re-issued a new key & said he would update the system. Then made sure to add the names of my family to make sure they had access too. At 3pm, I received a frantic call from a family member that multiple housekeeping staff ask her to vacate the room since its records show us staying only 1 night. I tried to call the hotel directly but no one answered the phone. So, I had to ask the family member to bring her phone down to speak to the front desk. Lastly, we noticed a marijuana odor on our floor and it was obvious. Overall, I cannot recommend this hotel.

10

Andres

9 Jun 2025

·

Stayed 1 night

The staff was accommodating with our check-in and check-out. They served fresh eggs close to breakfast end time. The hotel looks and feels new/renovated.

2

Kara

10 Oct 2025

·

Stayed 8 nights

I had a safety issue with another resident whilst staying here and overall the situation was handled poorly, Andrea at the front desk was very unprofessional and unwelcoming for being 'head of front desk' another member of staff here sent an inappropriate text message regarding his job and different situation he got himself into. I stayed here for 8 days and the last 4 days were ruined completely due to the situation, I had to essentially hide from the other guest causing the issue and it created a lot of stress and anxiety. I'd expect that a more professionally run hotel would at least apologise for the inconvenience and offer a refund for the days affected. The majority of the staff seem to have no knowledge of running a hotel business and the whole feel of the place is rather juvenile.

10

Patricia

12 Oct 2025

·

Stayed 3 nights

The Hotel was excellent and Customer Service also excellent. Breakfast was very good. We will be coming back l.

2

Alfredo

13 Nov 2024

·

Stayed 1 night

The front desk gave me poor customer service and after I already reserved the stay I had to wait 20 mins at the front desk which lead to me missing a whole hour of my remote working meeting like I’m super disappointed like really on top of all this the heater turns on and off every 10 mins with no timer adjustments

10

Tania

8 Jul 2025

·

Stayed 1 night

Staff Very friendly, helped me check in early. Loved that they had coffee, water and snacks in the lobby. Breakfast was wonderful, great variety and hot!

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AI-generated summary based on recent guest reviews

Location

Set in an industrial area with limited nearby dining and longer walks to transit; several guests felt uneasy after dark. Road access is convenient, and drivers find it practical for reaching Manhattan, Brooklyn, and LaGuardia.

Related guest reviews

10

Kison

4 May 2025

·

Stayed 1 night

Great property opened last year from what I was told. Very clean and well kept. The neighborhood is industrial so a lot of factories are around. Manhattan is only 10 minutes away by car which helps if your on vacation.

8

Shoei

4 May 2025

·

Stayed 5 nights

Very far from subway station

8

Dale

10 Nov 2025

·

Stayed 2 nights

This hotel is almost new! It's in a super convenient location to access most of Brooklyn and is a very short drive to LaGuardia airport. It was very clean. I would have given it 5 stars except for two minor complaints. The wait for the elevators was, at times, very long, but that's a minor complaint. I was not happy that I was asked if I needed garage parking and I said yes. I think I should have been told that there was plenty of free on-street parking surrounding the hotel, if I wanted that option, before shelling out $44 per night for a wide open garage. I'm not against making money on parking, but give the guest an educated choice first.

10

Anyeri

28 Aug 2025

·

Stayed 2 nights

The service upon arrival was excellent, as was checkout. Our room was clean and comfortable with an excellent view of the city. I would return to this hotel. It's located in a storage and warehouse area, so the surrounding area isn't very pretty, but if you're taking the train, you'll find a station about a five-minute drive from the hotel. Continental breakfast is included, which isn't bad.

4

Jason

18 Dec 2024

·

Stayed 1 night

Terribly far from a subway station. Had to Uber or walk 20 minutes.

8

Brenda

13 Jul 2025

·

Stayed 1 night

The hotel itself was nice however, the location was not the greatest. They run out of garage parking and had to park on the street which was a bit skeptic.

8

Erik

29 Jun 2025

·

Stayed 2 nights

The hotel is perfect, and I will stay here again if I ever have the opportunity. However, I would not walk outside the hotel and would only use Uber/Lyft or the shuttle provided by the hotel to get to the Metro. Unfortunately, I saw some 'illegal activity' happening near the hotel.

8

Jennifer

13 Nov 2024

·

Stayed 2 nights

It is a new hotel so it was clean and had an "untouched" quality to it. The free breakfast was understaffed and the food selection ran short. The front desk staff didn't always communicate clearly in English. And the location, while quiet, was in a really isolated and industrial, almost spooky, part of Queens.

10

geraldine

4 Jan 2025

·

Stayed 1 night

Pretty sketchy industrial area We walked from subway 20 min no problem but I doubt my wife would do it alone after dark

6

Kathleen

21 Jun 2025

·

Stayed 2 nights

Hotel is in an industrial area not easy to walk to train or restaurants

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally well liked with hot items and variety. Some reviews mention inconsistent replenishment or quality issues on busy mornings.

Related guest reviews

10

Rhiannon

14 Nov 2025

·

Stayed 6 nights

Room was clean, lovely view of NY. Breakfast was good and plentiful. Room cleaned daily

10

Darren

4 Mar 2025

·

Stayed 1 night

Recently renovated. Room and bathroom were fantastic for what we paid. Free breakfast wasn't great.

10

Cledine

10 Aug 2025

·

Stayed 2 nights

The complimentary breakfast was great. Lots of options and unlimited.

10

Edward

11 Nov 2025

·

Stayed 4 nights

Very clean! Very happy with our stay. The staff was so friendly and kind! Breakfast was great. We will be back!

8

Dana

26 Sept 2024

·

Stayed 3 nights

Cons: There was only one elevator working for 2 days of our 3 day stay. The elevator took almost 20 minutes at one point to get to our floor (12th floor). The cleaning staff had to utilize it and took up it's use most of the day. The breakfast was good, decent selection. Only complaint would be that the Cinnamon rolls were completely raw. Not undercooked, RAW cold dough. Pros: Our room was very clean. We loved that the window in the room opens slightly to allow fresh air in. Also, the view of the skyline from our room was beautiful. The staff was very friendly and attentive. Overall, I would stay again if I had to travel back to the area.

10

Gianni

1 Aug 2025

·

Stayed 1 night

Great experience, breakfast was delicious.

10

Chetan

29 Oct 2025

·

Stayed 5 nights

This is an ideal hotel for anyone visiting New York. Very close to the city and way more affordable than Manhattan or Brooklyn. Amazing continental breakfast every morning. And the best part, they provide a free shuttle to and from the nearest metro train station (7 line) directly to Manhattan. The rooms are well kept every day. We'd wake up and go to bed to beautiful views of the skyline from the window. Completely worth every penny and better than any other options.

10

raveena

20 Oct 2024

·

Stayed 1 night

My friends and I had a lovely stay! Super clean and very friendly staff. The rooms were clean, had no issues. Couple points: - I liked that they offered free essential toiletries if you forgot to pack something (toothbrush, toothpaste, shaving kits, lotion) - The room was stocked with Dove products (soap shampoo, conditioner and lotions) - The room had a Keurig and a microwave which was nice - The breakfast was decent: they served eggs, bacon, muffins, potatoes, pancakes, bagels, oatmeal and of course, coffee - If I needed anything, I called front desk. They always picked up and answered my needs - Lots of towels provided - You can purchase snacks at the front desk - Lots of places nearby for food and shopping Overall, highly recommended!

6

Kerry

29 Sept 2024

·

Stayed 2 nights

The hotel is brand new and so the rooms.ans common areas are in excellent condition. The staff was also very nice and super helpful so my complaints are not with them at all! The primary issue is that the two elevators are not sufficient for the hotel capacity. I found myself taking the stairs after waiting 10 minutes. That is more than enough time to miss your Uber etc. People who need elevators should be aware of unusual wait times to get up and down the hotel. Since the title is brand new it makes me question what kind of design flaw this is. it really must be addressed because it will only.get worse over time as the elevators get older..also the breakfast items were not available during the entire period. i mean, completely empty chafing dishes. That's just sad..

2

Weidong

26 Aug 2025

·

Stayed 1 night

Breakfast is terrible!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $191	2 $194	3 $208	4 $221	5 $194	6 $282	7 $304
8 $174	9 $195	10 $192	11 $216	12 $213	13 $300	14 $327
15 $186	16 $203	17 $196	18 $216	19 $203	20 $235	21 $251
22 $177	23 $191	24 $200	25 $286	26 $342	27 $395	28 $298
29 $149	30 $197

Holiday Inn Express Long Island City E - New York by IHG

About this property

Location

Room options

Standard Room, 1 King Bed (Nyc Skyline View)

Standard Room, 1 Queen Bed (Nyc Skyline View)

Standard Room, 1 King Bed, Accessible (Communications, Mobility)

Standard Room, 1 King Bed, Accessible (Communications)

Premium Room

Standard Room, 2 Queen Beds, Accessible (Communications, View)

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility Accessible)

One King Bed, Skyline View

Standard Room, 1 King Bed

Standard Two Queen Beds

Standard Room, 1 Queen Bed (Nyc Skyline View Pet Friendly)

Standard Room, 2 Queen Beds, Accessible (Communications)

Standard Room, 1 Queen Bed

Standard Room

Standard Room, 2 Queen Beds (Nyc Skyline View Pet Friendly)

Standard Room, 2 Queen Beds, Accessible (Mobility)

Standard Room, 2 Queen Beds (Nyc Skyline View)

Guest reviews of Holiday Inn Express Long Island City E - New York by IHG

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Holiday Inn Express Long Island City E - New York by IHG

Considering this hotel for your New York (and vicinity) trip?

Prices for upcoming dates

Business details

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30 $281	31 $439