Name: Extended Stay America Select Suites - Chicago - Downers Grove
Address: 3150 Finley Road, Downers Grove, Illinois, United States of America, Downers Grove, Illinois, US
Price range: US$74–US$119 per night
Rating: 7.45

What guests think

Reviews for Extended Stay America Select Suites - Chicago - Downers Grove portray a budget, mixed-experience stay where value and practicality appeal to some travellers, while others report significant drawbacks that affected comfort and reliability.

Common complaints cite unclean rooms and bathrooms, strong smoke or pet odors, pests, and visible wear or broken fixtures. Service problems recur, including unanswered phones, limited desk hours, slow or difficult check-ins, and occasional last-minute cancellations or overbooking, though several reviewers praised individual staff for being friendly and helpful. Rooms are basic and dated, with kitchenettes often supplied without cookware or coffee makers, thin linens, and minimal in-room extras; location is generally convenient, but some guests felt the environment was sketchy or unsafe. Expect a no-frills stay where price and access can work, but conditions and service vary widely.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Not enough information in reviews.

Related guest reviews

2

Jeff

27 Aug 2024

·

Stayed 3 nights

This hotel is dirty and unsafe. The room was not clean and it smelled of mold. The hotel lobby doors do not lock so anyone can get in at any time. It was a shocking state of disrepair.

6

Thomas

30 Jul 2023

·

Stayed 1 night

Very unusual entry service area. Very small lobby and furnishings. Shady appearance of personnel and tenants. Dark and dingy hallways and Poor maintenance.

2

Donnell

1 Jan 2024

·

Stayed 1 night

Entrance door not working, carpet ripped, stains on ceiling and lent stuck on covers

8

Ricardo

29 May 2023

·

Stayed 2 nights

Plenty of parking spaces available

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Cleanliness

Many reviews report dirty rooms and bathrooms, strong smoke or pet odors, pests, and stained or unwashed linens; a smaller number said their rooms were clean.

Related guest reviews

2

roberta

15 Jul 2025

·

Stayed 11 nights

filty, microwave so nasty not able to use, outlets on the room don’t work, not even a chair in the room,

4

Brandy

17 Oct 2024

·

Stayed 2 nights

Looks better on the outside than on inside has a dirty feeling bathroom are very gross would never stay there again.

4

Arthur

28 Apr 2023

·

Stayed 1 night

Smelled like cigarette smoke in the lobby, bathroom wasn't clean , there was ceiling tile missing in the hallway , floor in the room was dirty

2

Philip

16 Dec 2024

·

Stayed 4 nights

Smelled like cigarettes from the time you get off the elevator and the room was bad also. I stayed up 2 nights out of 5. Got the hell out of there. Totally a waste of money

2

Karina

30 Nov 2024

·

Stayed 1 night

The bathroom was not clean at all, there was a lot of hairs on the sink and tub, and the room in general was not that clean

2

William

26 Jul 2025

·

Stayed 1 night

Room was dirty food on the floor previous guest left fried rice on the floor

10

Dan

26 Mar 2025

·

Stayed 1 night

Great staff and clean rooms.

2

Yolanda

4 Aug 2025

·

Stayed 2 nights

This was the worst hotel stay ever. There were not any type of accommodation such as an towel or blanket. Not ever an iron. The smell of pet urine throughout the hallway waa something awful. I would never ever stay with this hotel again

2

Kerolos

2 Nov 2024

·

Stayed 1 night

Everything was dirty including the sheets. There were no hygiene products available not even soap. I felt unsafe the entire night

4

Andrea

28 Jul 2025

·

Stayed 2 nights

The place was different from the picture and people hanging around outside. Unsafe atmosphere and the room the floor had holes in it. It was definitely not the best room , dirty it smelled terrible and I kept sneezing from the odorus smell. I went downstairs and told the Manager Brenda. She apologized for the situation that was happening. I requested a refund and she told me to have them call her. I complied to try to rectify the situation.

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Rooms

Rooms are basic and dated, with worn or broken fixtures, slow drains, and limited in-room extras; kitchenettes frequently lack cookware or coffee makers, and some note thin blankets.

Related guest reviews

4

Klaudia

20 Oct 2024

·

Stayed 1 night

The lady at the front desk was very nice and thoughtful. But the first room I was given smelled so bad and the second room smelled “old” like it hadn’t stayed in it in years. The hallways some stinky with a dirty smell. The furniture is not old but looks like it’s about to fall apart

8

William

12 Apr 2025

·

Stayed 1 night

For the price, unbeatable. And has kitchen and fridge. If you bring your own food and utensils, unpublished will have everything you could want. Plan to stay there again.

4

Benjamin

21 Aug 2024

·

Stayed 2 nights

Room 331 was not in the best shape. There was broken glass near the bed as the painting hanging on the wall was damaged and left on the wall. The stand for the TV in the room was broken as well, the TV still functioned but looked like it was hanging on it's last leg

8

Delecia

5 Nov 2024

·

Stayed 4 nights

Bathroom tubs need an upgrade

6

Nola

12 Jul 2025

·

Stayed 1 night

Old property, shabby condition.

8

Mitra

29 May 2024

·

Stayed 4 nights

It was good, just there was no cooking stuff in the kitchen!

8

Brandon

8 Nov 2024

·

Stayed 3 nights

Staff is very friendly and helpful, room is nice and functional for an extended stay. Blankets are very thin so recommended bringing your own so you don’t freeze. Would come back because the price is affordable and location is great.

10

Alison

2 Dec 2023

·

Stayed 1 night

There were no cups in the bathroom and no coffee service. I asked for a cup and staff could not provide one for me. I didn’t need the kitchens but had I planned on using it I would have been disappointed. The kitchen had Nothing in it to use it. ??? A disappointing experience overall. But the staff was nice.

6

Aderrica

6 Apr 2025

·

Stayed 1 night

this place needs maitnance

4

Julio

8 Jul 2024

·

Stayed 1 night

Room has a weird smell , air conditioner was dirty , the windows

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Service

Front desk availability is limited and phones often go unanswered, leading to delayed or difficult check-ins and inconvenient check-outs; several guests also reported cancellations or overbooking, though some praised helpful, friendly staff.

Related guest reviews

10

Lola

15 Feb 2025

·

Stayed 1 night

Easy check-in, friendly staff. Rawl was great

2

Bharani

22 Jun 2025

·

Stayed 1 night

Check in wasn’t available until 5pm. I had to wait two hours to check in.

2

Tyree

10 Sept 2023

·

Stayed 1 night

I arrived to the hotel at 12 midnight due to my flight being delayed. I did not get into my room until 1 am due to no one being at the desk to check me in. The whole experience was horrible! I would not be returning!

10

Laela

8 Dec 2024

·

Stayed 1 night

I had a very nice stay and the service was excellent for me. The young lady named Debra who worked at the front desk ,very considerate and hats off to her level of servants. She is definitely an asset to the establishment

2

Kayla

31 Aug 2025

·

Stayed 1 night

They did not answer the phone and they canceled my reservation without letting me know.

2

Blaise

8 Aug 2023

·

Stayed 2 nights

It not a good place to stay guess I book a room at 11am they confirm my booking I drove 3 hours… on my arrival time the staff said the room was book out but they supposed to send me an email to let me to figure out funding somewhere but they didn’t say anything they let me come then said it booked out so I slept in my car…

8

Mary

10 May 2024

·

Stayed 2 nights

Clean quiet nice just inconvenience that front desk doesn't open until 10a if I wanna leave early hard to check out kind of

2

Aniket

17 Jan 2025

·

Stayed 1 night

I was not allowed to stay . Said the rooms not available even after I had pre-booked reservation. And I am trying to get refund from Expedia since then . However not able to reach Expedia customer service. I had to book another hotel that night at higher rate and 25 miles away from my destination. Really unsatisfied with the hotel . Aslo I would like to get my refund back and additional compensation for new hotel and travel . I was traveling with my wife and had to struggle to find new hotel in middle of night. Any help would be appreciated

6

Richard

23 Aug 2025

·

Stayed 1 night

Staff is not available in the am - Service window is covered with Roll Down shutters like they are out of biz

2

Gurdeep

2 Sept 2025

·

Stayed 1 night

“I booked a hotel and at the last moment they called to cancel. Very frustrating experience bad service

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Location

Generally convenient location, but several reviews describe a sketchy or unsafe atmosphere.

Related guest reviews

10

Joseph

3 Jan 2025

·

Stayed 1 night

Great location

2

Jeff

27 Aug 2024

·

Stayed 3 nights

This hotel is dirty and unsafe. The room was not clean and it smelled of mold. The hotel lobby doors do not lock so anyone can get in at any time. It was a shocking state of disrepair.

10

Christian

9 Sept 2024

·

Stayed 4 nights

Great location in Downer’s Grove at a great price.

2

Danielle

17 Apr 2025

·

Stayed 1 night

Nothing the room was very dirty it’s not like the pics the people staying were definitely sketchy people I didn’t feel safe found a bug on one bed not sure if it was a bed bug The front desk leaves at 10 so you can’t complain to no one they are nice people that’s all I can say though

8

Ankita

28 May 2023

·

Stayed 7 nights

This is a convenient place but lacks services. They provide bare minimum breakfast options like muffins, coffee, granola bars & ready to eat oats. And sometimes few of these items are missing too. They do not have any substitutes for them.

6

Marian

15 Jul 2024

·

Stayed 1 night

Very nice place easy to get to

8

Brandon

8 Nov 2024

·

Stayed 3 nights

Staff is very friendly and helpful, room is nice and functional for an extended stay. Blankets are very thin so recommended bringing your own so you don’t freeze. Would come back because the price is affordable and location is great.

6

Tomica

3 Sept 2023

·

Good location and professional staff

2

Kerolos

2 Nov 2024

·

Stayed 1 night

Everything was dirty including the sheets. There were no hygiene products available not even soap. I felt unsafe the entire night

4

Andrea

28 Jul 2025

·

Stayed 2 nights

The place was different from the picture and people hanging around outside. Unsafe atmosphere and the room the floor had holes in it. It was definitely not the best room , dirty it smelled terrible and I kept sneezing from the odorus smell. I went downstairs and told the Manager Brenda. She apologized for the situation that was happening. I requested a refund and she told me to have them call her. I complied to try to rectify the situation.

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Dining

Breakfast and coffee are limited or sometimes unavailable; one review praised breakfast, while others describe minimal grab-and-go items or no coffee.

Related guest reviews

10

Deborah

24 Oct 2023

·

Stayed 3 nights

The facility was clean, quiet and comfortable ... what more can you ask? I'm just glad I didn't need dishes or flatware or cooking utensils as those things incur extra charges.

8

William

12 Apr 2025

·

Stayed 1 night

For the price, unbeatable. And has kitchen and fridge. If you bring your own food and utensils, unpublished will have everything you could want. Plan to stay there again.

2

Robin

1 Jun 2024

·

Stayed 2 nights

No housekeeping. If we wanted towels thwy charge 1.75 for linens. They no longer supply cooking utensils. No one at the front desk after 10 or 11pm so dont accidentally lose, misplace, deactivate or leave your key card.

2

Suzan

26 Jun 2024

·

Stayed 3 nights

Disappointing. Stayed at one 9 months ago and it was great. If you can't leave cookware in the room, then charge a deposit. Clearly asylum seekers staying at these. No problem but I should not have to deal with ramifications of this including no ice, no kitchenware, charge for clean towels, no breakfast, no coffee. I brought coffee but no coffee maker! Not acceptable.

8

Ankita

28 May 2023

·

Stayed 7 nights

This is a convenient place but lacks services. They provide bare minimum breakfast options like muffins, coffee, granola bars & ready to eat oats. And sometimes few of these items are missing too. They do not have any substitutes for them.

8

Ira

31 Dec 2023

·

Stayed 3 nights

I was surprised to find out that is was considered a 'residential' establishment. We provided our own t.p. and garbage bags. Pots and pans were available to purchase if desired. None of this was an issue, as we were in a 'situation', and were in dire need. Ever brought the dog!

10

Alison

2 Dec 2023

·

Stayed 1 night

There were no cups in the bathroom and no coffee service. I asked for a cup and staff could not provide one for me. I didn’t need the kitchens but had I planned on using it I would have been disappointed. The kitchen had Nothing in it to use it. ??? A disappointing experience overall. But the staff was nice.

10

Jessica

20 Sept 2024

·

Stayed 1 night

Everything was very good we had a good night sleep and their breakfast was good as well

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Month	Average price
January	US$77
February	US$82
March	US$83
April	US$95
May	US$88
June	US$103
July	US$100
August	US$106
September	US$92
October	US$91
November	US$86
December	US$84

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $119	17 $97	18	19
20 $91	21 $86	22 $92	23 $93	24 $89	25 $85	26 $87
27 $82	28 $85	29 $89	30 $84

Su	Mo	Tu	We	Th	Fr	Sa
				1 $93	2 $74	3 $91
4 $83	5 $89	6 $85	7 $87	8 $84	9 $80	10 $75
11 $91	12 $90	13 $95	14 $101	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30	31

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Monthly average prices

About this property

Location

Room options

Studio, 1 Queen Bed, Accessible

Studio, 1 King Bed

Studio, 2 Double Beds

Studio, 1 Queen Bed

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Extended Stay America Select Suites - Chicago - Downers Grove

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