Millennium Hotel Knickerbocker Chicago

Huge sag in bed. Asked for mattress to be flipped or exchanged. Nothing happened.

Good

I did not realize I would be charged per night resort fee at departure. Hotel.com did not include this in total charges. Disappointing

Very friendly staff and very convenient location. Car parking valet available for 55+ dollars rooms are older, but bathrooms are renovated and clean.

This is a nice hotel located nearby Oak Street beach, Michigan Ave. and a number of other larger conference hotels. Stayed for business because the rate was far below the hotel across the street where my event was being held. Bonus: even though i booked 3 nights (because I was arriving on a red eye), I was charged only 2 nights of the $23 resort fee. Professional and efficient staff at check in, room was nicely appointed, clean, everything in good shape. Not a massive king bed room but had good space, sufficient hangers, coffee service, mini fridge, large bathroom. Hotel was very quiet, hotel bar is small but completely fine. Location is great for access to the Lake and to Michigan Ave. Only downside is it's farther from the subway for those who use public transit but can easily jump on a bus and get to the Grant Street station on the Blue Line.