Is parking available at the hotel?

Yes, covered self-parking is available at a fee of USD 60.00 per night. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

A European-inspired buffet breakfast is offered at the AC Kitchen, featuring freshly baked croissants, artisan cured meats, and a selection of cheeses. The cost is approximately USD 17.00 per person.

Are pets allowed at the hotel?

Yes, pets are allowed at the hotel with a fee of USD 30 per accommodation, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

The standard check-in time is 16:00 and check-out time is 11:00. Early check-in and late check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The hotel offers step-free entrances, wheelchair-accessible facilities in public areas, and accessible rooms. Elevators are available for easy access to different floors.

Where is the hotel located in relation to key attractions?

The hotel is located just a block from the Magnificent Mile, approximately 0.1 miles away. Other nearby attractions include the Museum of Contemporary Art (0.5 miles) and Water Tower Place (0.6 miles). Public transportation is easily accessible, with the Grand/State Station (Red Line) just a 5-minute walk away.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor swimming pool that is open year-round. Guests can enjoy the pool during operational hours.

AC Hotel Chicago Downtown - Comfort in the Heart of Chicago

Average nightly price at AC Hotel Chicago Downtown by month, last 12 months (USD)
Month	Average price
January	US$98
February	US$105
March	US$148
April	US$193
May	US$374
June	US$350
July	US$326
August	US$301
September	US$356
October	US$295
November	US$170
December	US$132

What guests think

At AC Hotel Chicago Downtown, travelers consistently praise the central, walkable location near the Magnificent Mile while reporting mixed experiences with room comfort and upkeep, variable noise from the street at night, and generally friendly but occasionally inconsistent service.

Rooms are often spacious and modern in layout, but dated fittings, noisy HVAC or windows, and design quirks like frosted bathroom doors without locks are noted. Cleanliness and maintenance feedback ranges from spotless stays to missed housekeeping, stained carpets, and occasional pests or mold, signaling inconsistent standards. Facilities include an indoor pool and lounge; guests like the bar and convenience of onsite parking, though parking is pricey, the pool is shallow or crowded, elevators sometimes falter, and the gym feels small. Expect a convenient base with variable quiet and quality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and lounge are appreciated, and parking connects to the hotel; however, the pool is shallow or crowded with slippery tiles and no hot tub, the gym feels small with some broken equipment, elevators occasionally fail, and parking is pricey.

Related guest reviews

10

Denise

30 Apr 2024

·

Stayed 1 night

Great location for exploring downtown Chicago. Very easy convenient parking on site for $60 a day.

8

Christine

5 Nov 2023

·

Stayed 5 nights

I like the AC Hotel brand, having previously stayed at one in Portland, OR. I like the hard wood floors in the room. This hotel had complimentary coffee and tea in the mornings on the 4th floor. There's a nice pool which I didn't get to use. It's close to the Mag Mile and a Garrett Popcorn store! There are also lots of dining options nearby. I wish there was a closer metro station though.

6

Shana

16 Dec 2024

·

Stayed 1 night

Great location. It's nice there's a pool but wish there was a hot tub. Also no cameras in pool so at night there were people passing and drinking alcohol with glass bottles so we didn't use the pool. Also, bathroom door has no lock and is see they and no bathroom fan

6

Berenice

25 Nov 2024

·

Stayed 4 nights

The time we stay, the elevators were not working properly, in general it was not the best experience

8

Jeffrey

13 Aug 2024

·

Stayed 4 nights

Pretty good place overall. I like the pool and gym. Parking is absurdly expensive but it is everywhere around here.

10

Sze Hang

21 Feb 2025

·

Stayed 3 nights

Amazing location and as close to Mag Mile as one can get without being on the main street. Rooms are generous and well designed. Love the indoor pool!

8

Alycia

27 Nov 2024

·

Stayed 2 nights

Nice facility, great location. Pool was cold.

4

Lisa

1 Dec 2024

·

Stayed 4 nights

Wow! What a disappointment! We stayed at an AC hotel in Marin County California in March and loved it. Expected the same level of amenities, decor, facilities. We were hugely disappointed. The so-called business centers in the middle of the lobby and has a non-functioning printer and no scanner. The room next to ours was under construction, and it was a constant source of noise. And there was construction right outside the front door, which could be clearly heard through our exterior window eight stories up. We had requested a mobility friendly room. That room was the literal last room, the furthest from the elevator on our floor. Clearly an old hotel in desperate need of a major overhaul. Some cosmetic improvements have been made. The bathroom was nice. But this is not up to the standards of the other AC hotel that we experienced earlier in the year. The location was great with fantastic dining in the neighborhood. But there are also plenty of other hotels in that neighborhood, which is where we will be next time we’re in Chicago.

6

Michael

4 Jul 2023

·

Stayed 3 nights

2 star hotel in a 5 star location. The location is wonderful, and the staff were friendly. Facility itself is adequate, but several issues need remedied. Shower head wouldn’t change between modes. Door handle leading to bathroom broken. Toilets clogged repeatedly even with very minimal paper in them. Two bath towels left in the room, when reservation was for 3 kids and 2 adults. Molding falling off wall near couch. Floor surface around the pool incredibly slippery even when walking very slowly. Pool towels were constantly empty. Point in listing all these isn’t to beat the hotel up, rather to drive home the concept that it isn’t one thing or two that drives my rating down. Rather it is a thorough disregard to maintenance and upkeep that reflects very poorly on a usually-reliable hotel brand. We will look elsewhere when returning to the area, which is too bad because the location truly is great. This hotel could easily be so much better.

8

Chad

4 Apr 2023

·

Stayed 3 nights

Pool is for toddlers and not for adult swimming since the deep end is only 3.5 feet deep. No hot tub.

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Cleanliness

Reports range from very clean rooms to missed housekeeping, stained hall carpets, and isolated pests or mold, indicating inconsistent standards.

Related guest reviews

2

Charita

24 Nov 2025

·

Stayed 2 nights

Bathroom are dirty, aircon is noisy, tv acting weird, has sounds but no pictures, no free breakfasts have to pay $18 per head.

10

Breida

8 May 2025

·

Stayed 1 night

So nice and clean.

10

David

24 Nov 2025

·

Stayed 3 nights

Clean room. Breakfast buffet worth the price. Everyone in the hotel was very nice. Great location right off mag mile.

6

Mitchell

16 Nov 2025

·

Stayed 1 night

The pull out bed had a sheet on it that had long black hairs on it and it really grossed us out.

10

Darrick

4 Oct 2025

·

Stayed 3 nights

Room and bathroom was clean. Staff was very friendly and helpful providing directions.

4

Noah

26 Aug 2024

·

Stayed 1 night

Dated hotel, poor cleanliness. There was unflushed urine in the first room I was in, and the second they moved me to had dirt on the sheets and smelled of mold. A very dated hotel with lots of patched repairs, but made unbearable by poor cleaning standards--especially for the price. Not worth it.

6

Jessica

16 Apr 2025

·

Stayed 1 night

It was overall good but we did find a cockroach in our room.

6

Shayla

7 Oct 2024

·

Stayed 2 nights

Woke up to a cockroach on the wall, but other than that it was a great experience

2

Lakesha

12 Sept 2023

·

Stayed 2 nights

Room was in terrible condition, prior occupants hair all over. Unclean sheets on pull out coach. Very unsatisfied.

2

Jolie

13 Apr 2024

·

Stayed 1 night

The room was so dirty, definitely will not be staying there again, so disappointing!

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AI-generated summary based on recent guest reviews

Rooms

Often spacious with modern layouts, but some feel dated or worn, with noisy HVAC/windows, thin soundproofing, firm or flat beds/pillows, and frosted bathroom doors that don’t lock; Wi‑Fi can be slow.

Related guest reviews

6

Deborah

13 Aug 2025

·

Stayed 2 nights

Rooms slightly dated but very spacious

8

Sherry

29 Dec 2024

·

Stayed 1 night

This hotel was clean, conveniently located, and reasonably priced by Chicago standards. Staff members were polite and responsive. We did not use the pool, and did not visit the breakfast room as it was $14/person 😕. The bathroom was immaculate, but for some reason it had a translucent swinging door that did not close or lock - very odd. Otherwise everything was fine.

10

Angela

9 Aug 2024

·

Stayed 1 night

First impression lobby - nothing special. Room looked ok. Only two large towels for three guests. AC rattling all night long. I felt tempted to tell the receptionist but didn't think I would get fixed. Glue-down plank flooring peeling off in some parts of the room. You can hear the traffic so well you would think the windows are open. Good location though.

8

Thomas

12 Aug 2024

·

Stayed 3 nights

Overall good property that is in a great location. Walking distance to the pier, great restaurants, the river and the theater district. Rooms have a little wear and tear on them but have all the amenities for a fair price for the location.

10

Michelle

28 Nov 2025

·

Stayed 1 night

Our first time staying, great location, staff was friendly and the room was spacious and clean. Will definitely stay again

6

Steven

22 Jun 2025

·

Stayed 1 night

Property is nice. Had reserved a single king room, received a double queen room. The laminate/vinyl flooring joints are coming apart. Everything else looks good

8

Kristie

1 Apr 2024

·

Stayed 2 nights

The windows are thin. So you hear everything. The location is perfect. The beds are not something to write home about. The internet was slllooowww! I tried watching my Netflix for two days

8

David

24 Aug 2024

·

Stayed 3 nights

Beds uncomfortable

10

Gregg

19 Oct 2025

·

Stayed 2 nights

All good … don’t prefer lvt flooring.

8

Eric

19 Jul 2025

·

Stayed 2 nights

It was great for a quick stay! Remodeled bathrooms would be my only feedback.

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Service

Staff are frequently described as friendly, helpful, and accommodating (including early check‑in), though occasional lapses in responsiveness and follow‑through are noted.

Related guest reviews

2

JUAN

29 Mar 2025

·

Stayed 1 night

Had a reservation for 4, only 2 towels provided and when requested got an attitude from front desk and told it would take a couple minutes. They never showed up. The bed sheet has blood stain and unfortunately didn’t realize it until the morning. Let the attending manager know and they comped the parking but couldn’t do anything about the stay because it was a third party reservation. Pool also didn’t provide towels and when I requested them I was told they were being washed… Pool closed at 10pm and we left at 9:30 and the towels never showed up.

10

Aubrey

29 Apr 2024

·

Stayed 3 nights

Staff were absolutely amazing, worked so well with us checking in early. Also with needing a later check out time due to taking the train.

10

Sonya

27 May 2025

·

Stayed 2 nights

Great location and very friendly and helpful staff.

4

Alyssa

12 Feb 2024

·

Stayed 2 nights

We had to switch rooms the first day bc the person next to us was screaming profanities for 20 minutes when we called down to the front desk to tell them about the situation and that we wanted to move rooms they told us they would call us back, 15 minutes went by and they never called back, my mom and I were honestly terrified of what was going on in the room next door at that point and finally just decided to leave the room and race to the front desk, at that point we did finally get a new room, however it was not a peaceful night as again people were screaming in the hallways at 4am! We also went to the bar that night to get a drink and my mom’s drink had two hairs in it!! Our room smelled of a nasty cleaning solution and all of the elevators smelled like weed, so disgusting! On the second day we called down to get more water for the room & they were never delivered. Really really disappointed with our experience will not be staying again.

10

Nathalie

7 Sept 2023

·

Stayed 1 night

First of all. The staff at the front desk was extremely nice. Shout out to Emily, who made my check in super smooth and even went out of her way to explain to be how to used public transportation and gave me restaurant recommendations. The room smelled incredible when we went in and it was una pristine condition. The pool area was pretty nice with a patio next to it. Perfect for a summer day. It was my first time in Chicago and i for you will be staying there, next time I go back.

10

Jill

27 Jun 2025

·

Stayed 3 nights

We had an amazing stay at the hotel. It was very clean and the staff was so friendly and helpful. We loved having all the places we could go sit and hang out.

10

Mandy

21 Jun 2024

·

Stayed 3 nights

This was a great hotel that felt modern in the rooms with all the amenities you need; the front desk service was exceptional. Every staff member I encountered was very helpful which I really appreciated.

10

Sara

31 Aug 2025

·

Stayed 3 nights

Great location! And staff was awesome!

10

melanie

23 Dec 2023

·

Stayed 1 night

Check in staff was so very friendly

10

Claudio

4 May 2024

·

Stayed 3 nights

I probably won’t stay anywhere else WHEN I go back !!..thanks Jacob, Emily and the whole breakfast staff for your wonderful service!!..we truly enjoyed our stay because of all you

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Location

Excellent central spot near the Magnificent Mile with easy walking to shopping, dining, and attractions. Street noise and sirens at night are a recurring concern in some rooms.

Related guest reviews

6

Boya

26 May 2023

·

Stayed 1 night

Rooms appears to be very recently renovated, clean, very roomy. Staff are very nice. Caution if your room faces the street though, it is VERY noisy at night because of random cars racing down Michigan late at night (on weekend, we can hear very loud noises until 3am in the morning).

10

Scott

7 Jul 2025

·

Stayed 4 nights

Great hotel in a great location near Michigan Ave and the "L". Friendly staff and comfortable rooms. Would love a microwave in the room but not a huge deal.

8

Audrey

4 Aug 2025

·

Stayed 4 nights

Great location, close to restaurants , shopping , coffee shops and supermarkets . Service was excellent , parking expensive as expected to be in downtown. Unfortunately noise from outside didn’t allow us to sleep well, you can hear almost every car that pass by or police with sirens on . If you are looking to have a good night sleep this is not the right place. We definitely enjoyed our time around but noisy in the room at night was very loud .

6

Amanda

2 Nov 2025

·

Stayed 1 night

Staff was very helpful in getting us checked in early. Location is great for walkability to bars and restaurants. Problem is the proximity to the fire station and the paper thin windows. Even with hubby’s CPAP, AC fan on high, and white noise, I might as well have had the emergency vehicles in the room with me. Literally didn’t sleep from 1245a to 445a when I had to get up for an early morning flight. If you stay, ask for a room that doesn’t look out onto Ontario St.

10

Michelle

28 Nov 2025

·

Stayed 1 night

Our first time staying, great location, staff was friendly and the room was spacious and clean. Will definitely stay again

10

David

24 Nov 2025

·

Stayed 3 nights

Clean room. Breakfast buffet worth the price. Everyone in the hotel was very nice. Great location right off mag mile.

10

Gina

2 Mar 2024

·

Stayed 1 night

Excellent!!! The only issue was the street noise at night. It sounded like it was in the room. I stay at a lot of city hotels and it was the loudest I ever heard.

10

james

3 Nov 2025

·

Stayed 3 nights

Hotel was in a great location. Staff was universally friendly. Our room at the back of the hotel was dark and street noise was wild. Does every vehicle in Chicago have a siren?

10

Locksley

20 Jul 2025

·

Stayed 5 nights

Perfect location for our needs, we walked to all the main attractions without issue, 360 Tilt, Sears Tower, Pier, American Girl Doll Store, the Bean, the playground, federal reserve, etc. In fact throughout our 5 day trip we only did ride share once after a long day at the pier. Would stay again.

10

Jon

6 Sept 2025

·

Stayed 3 nights

Great location in downtown Chicago! Close to museums, restaurants, and the lake. Room size was excellent. Would definitely recommend it.

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Dining

Breakfast is paid and European‑style; some find it tasty or worth the price while others consider the selection limited or overpriced. The lounge/bar and breakfast team receive positive mentions.

Related guest reviews

10

Megan

17 Feb 2025

·

Stayed 1 night

Loved it! We wanted to experience chi town for one night and we got it! The bars manager was amazing! Always had a smile on his face! Good conversations! He made our 9th anniversary one to remember! Great breakfest very affordable! The staff was very helpful too! Comfortable bed and clean rooms! Didnt sleep well but when you are from a small quiet town that will happen!

10

Elena

23 May 2024

·

Stayed 4 nights

We stayed for 4 nights at this hotel, everything was fine, the staff very friendly helpful and nice - special shoutout to the breakfast crew - their sugar waffles were amazing hehe! They were very helpful as well, we didn’t get their names but management should really award them! The hotel is conveniently located very close to the magical mile, all within walkable distance. We enjoyed the gym and the pool - everything is very well maintained and most importantly for me - clean! Highly recommend

6

Lisa

22 Aug 2025

·

Stayed 4 nights

Was disappointed that that dry cleaning/ laundry service was available but when i called about they laundry i was told that only the dry cleaning us available. I also thought that $17 person for breakfast was a little on the high side after the price for the hotel room.

8

Alicia

21 Apr 2024

·

Stayed 2 nights

Our room was perfect, spacious and clean. Don’t be fooled when they say they have a restaurant on site. The bar/restaurant is a small extremely limited menu of about 5 items. The location of the hotel is thankfully located near Shake Shack, and other restaurants. We also found the Bally casino which was a plus!

10

David

24 Nov 2025

·

Stayed 3 nights

Clean room. Breakfast buffet worth the price. Everyone in the hotel was very nice. Great location right off mag mile.

10

Jennifer

1 Nov 2024

·

Stayed 2 nights

The breakfast was great. Especially the made it order items. Great location for shopping as well!

6

Robert

25 Sept 2025

·

Stayed 4 nights

The photo of the hotel is much better than the reality. The lobby is small and not air-conditioned. The gym was small and contained a few broken machines. The buffet breakfast was european style with only a few items of food. The rooms were functional so that they could be cleaned quickly. It served its purpose but many better choices can be found in the neighborhood.

10

Martha

8 May 2024

·

Stayed 4 nights

Room is so clean and fresh ! I loved it! like all Marriott's GREAT BED . Very well located. I walked a lot visiting downtown and rested so well! I liked the kind staff service and delicious breakfast!

6

Jonathan

18 Aug 2025

·

Stayed 3 nights

The host for breakfast were great.

10

James

19 Jun 2024

·

Stayed 2 nights

Location and price were great. Compared to other AC Hotels I’ve stayed at this one is in need of some upgrading in the public areas. Room was great but lobby, hallways, elevators are really tired and old. $17 breakfast was so-so.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $149	2 $167	3 $254	4 $496	5 $277	6 $357	7 $421
8 $170	9 $223	10 $226	11 $253	12 $195	13 $255	14 $282
15 $203	16 $316	17 $698	18 $402	19 $198	20 $246	21 $311
22 $129	23 $128	24 $128	25 $138	26 $154	27 $247	28 $414
29 $243	30 $339

Su	Mo	Tu	We	Th	Fr	Sa
		1 $407	2 $253	3 $156	4 $235	5 $267
6 $114	7 $123	8 $149	9 $147	10 $133	11 $181	12 $199
13 $115	14 $117	15 $123	16 $123	17 $116	18 $165	19 $187
20 $135	21 $141	22 $158	23 $143	24 $142	25 $163	26 $174
27 $125	28 $134	29 $163	30 $177	31 $307

AC Hotel Chicago Downtown

Prices for AC Hotel Chicago Downtown

Monthly average prices

About this property

Location

Room options

Superior Room, 1 King Bed with Sofa Bed (Mobility Hearing Access, Roll-In Shower)

Classic Room, 2 Double Beds

Superior Room, 2 Double Beds

Classic Room, 1 King Bed (Mobility Hearing Accessible, Tub)

Classic Room, 1 King Bed

Superior Room, 1 King Bed with Sofa Bed

Guest reviews of AC Hotel Chicago Downtown

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about AC Hotel Chicago Downtown

Prices for upcoming dates