Is parking available at the hotel?

Yes, parking is available on-site. Self parking is offered at a fee of USD 32 per day, which includes in/out privileges. Please note that parking is limited and height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Does the hotel allow pets?

Yes, pets are allowed at the hotel with a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in time is at 4:00 PM and check-out time is at 11:00 AM. Early check-in and late check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

Yes, a complimentary roundtrip airport shuttle service is available upon request.

What accessibility features are available for guests with disabilities?

The hotel offers limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. However, specific details regarding room accessibility are not provided.

What is the hotel's location in relation to key landmarks?

The hotel is located in Norwood Park, Chicago, approximately 4 minutes from Donald E. Stephens Convention Center and 6 minutes from Allstate Arena. It is about 10 miles from Wrigley Field and 10.7 miles from Northwestern University.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor swimming pool. The operational hours are not specified, but it is available year-round.

Are children allowed to stay at the hotel?

Yes, children are welcome at the hotel. There is no minimum age specified for children to stay for free.

Does the hotel offer extra beds or cribs?

The hotel does not specify the availability of extra beds or cribs. It is recommended to contact the property directly for specific requests regarding additional bedding.

SpringHill Suites by Marriott Chicago O'Hare Hotel

Average nightly price at SpringHill Suites by Marriott Chicago O'Hare by month, last 12 months (USD)
Month	Average price
January	US$81
February	US$77
March	US$106
April	US$146
May	US$162
June	US$197
July	US$204
August	US$176
September	US$221
October	US$159
November	US$127
December	US$99

What guests think

At SpringHill Suites by Marriott Chicago O'Hare, travelers highlight spacious rooms, friendly staff, and a convenient airport location, while noting dated décor, occasional maintenance and cleanliness issues, and complaints about paid parking.

Many appreciate the easy walk to the Blue Line and nearby eateries, though downtown trips take longer and some outside and train noise is noticeable. Breakfast is widely liked for variety but can be very busy, and holiday or weekend hour changes have caused confusion. The airport shuttle is convenient and regular, but a few guests reported delays or missed pickups. Overall, expect a practical airport stay with solid basics in an older, busy hotel.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Airport shuttle is convenient and runs frequently; guests also use the indoor pool and gym. However, parking is paid and often described as expensive or limited, and the pool is small with early hours and occasional towel shortages.

Related guest reviews

10

Diana

31 Jul 2024

·

Stayed 1 night

We stayed one night before our flight. Rooms are spacious, clean. Overall facilities are very good. Shuttle to the airport very convenient.

10

Pricilla

28 Jul 2025

·

Stayed 2 nights

Loved the airport shuttle and when it arrives. Loved the breakfast buffet and many options to choose from, it is an actual buffet. Staff very nice as well!

10

Kylie

7 Feb 2025

·

Stayed 1 night

Great property. Staff was very friendly, accommodating, and available at all hours. Airport shuttle made it super convenient to get to and from my flights.

10

David

20 Oct 2024

·

Stayed 4 nights

Stayed here when taking part in Chicago Marathon. 10 minute walk to train station for frequent service 24 hours into centre of city. Efficient airport transfers and friendly staff. Spacious rooms.

10

Richard

3 Sept 2025

·

Stayed 2 nights

Clean room. Comfortable bed. great staff. close to the airport with a Reliable 24/7 shuttle, good breakfast with a lot of variety. Excellent choice.

10

Mandeep singh

23 May 2025

·

Stayed 5 nights

We had a good stay. It was closed to Cleveland metro station so easy to access city. Enjoyed gym and pool. Hotel gave us option to store Luggage once we checked out as our flight was in the night.

8

Stephen

30 Oct 2025

·

Stayed 1 night

Prompt airport shuttle a plus, good breakfast,

8

Emily

30 Jul 2025

·

Stayed 3 nights

Easy check in and out. Good location from airport and e pressway. However, parking limited and costs add’l $33.00 per day.

6

Hannah

24 Aug 2025

·

Stayed 1 night

Started off with not knowing about parking until it was too late. If it would have been a refundable trip we would have switched hotels to be honest. $32 a night after paying for said night is steep and should be listed boldly at checkout. The beds were mediocre and sheets weren’t deep enough to stay on the bed. (It wasn’t anything crazy, just two toddlers and us) Hair dryer was weak as can be and super old, honestly seemed 90s. Pool was nice and not overly chlorinated, just echoed loudly which is pretty normal for a pool area. Breakfast was good and had a fair amount of options including healthy options. Parking could be a bit better especially since we’re paying extra for it. The AC/heat was extremely outdated as well. Wasn’t digital and the units were just as outdated so it didn’t push out much. We travel a lot and stay at quite a few hotels so overall I’d say probably a 6/10 due to being quite outdated for the pricing. The posting also said the united center is 18 minutes out, wrong try 40. And I get traffic can vary that but each time it wasn’t even close to 18.

10

John

26 Sept 2025

·

Stayed 2 nights

Only bad thing about this hotel is that parking is not free even if you pay to stay, it was $30 per day to park as a customer.

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Cleanliness

Feedback is mixed: many guests found rooms and common areas clean, but recurring reports cite dirty or worn bathrooms, stained linens or carpets, and occasional maintenance or pest issues. Housekeeping consistency varies.

Related guest reviews

4

Elizabeth

11 Feb 2024

·

Stayed 1 night

Neighboring room smoking illegal substances, loud music, dirty sheets, dirty tub. Pool seems to be loosing paint job, paint scrapping inside pool.

2

MEDIHA

7 May 2025

·

Stayed 1 night

Room was dirty, AC didn’t work and tub wasn’t draining and water collects when showering. Lobby and overall hallways were also dirty. Do not recommend anyone to stay here. Also parking is $32

4

Buenta

5 Nov 2025

·

Stayed 1 night

The room had not been cleaned properly, I found garbage. When I went to check out the lady at the front desk was very rude when I told her about the garbage.

4

Elizabeth

3 Apr 2025

·

Stayed 1 night

Very dirty pool, extremely dirty bathrooms as well as overall room. We bought cleaning items at the local Walgreens and did a thorough clean ourselves. Definitely last time we stay.

4

Ryan

17 Feb 2025

·

Stayed 1 night

Dirtiest hotel room I have stayed in! Clearly wasn’t vacuumed, purple marker on couch and what appears to be “male human fluid” stains on the couch as well. Ice machine doesn’t work on floor 3, so I went to floor 4 and it was the grossest smell coming out of the ice machine or garbage. Completely unacceptable!!!

6

Ash

25 Jun 2025

·

Stayed 1 night

Staff is amazing, friendly and helpful. Our room however was dirty dirty. In particular the bathroom.

6

Sharon

20 Nov 2025

·

Stayed 9 nights

Rooms could be a little bit cleaner cobwebs in the corners, updated bathtubs they are needing to be re-coated. I am a bath person and love my hot bath however, floating coating pieces coming up in the water wasn’t so nice.

8

Michael

11 Aug 2025

·

Stayed 3 nights

We’ve stayed at this property before. It’s convenient to visit family. It’s an older building with a heavily scented odor throughout the building. Staff was cordial but inept. The bottom sheet had a stain on it. We had to go to the front desk three times to get a replacement. “We keep some spares in the back but they aren’t marked what size they are.” First, a hotel room sheet with a stain on it doesn’t help me feel the location is attentive to cleanliness. Second, the fact that the supply at the from desk can’t locate the right size sheet because the sheets aren’t marked doesn’t help me feel they are organized. Finally, I learned that I have to be really careful in the future about checking for parking fees. The fees here were over $30 per night. This should be figured into the nightly stay. You also have to set up your parking through an app, CleanPayMobile. Wait. How careful is the hotel chain about checking for app security? I don’t like apps if I don’t genuinely need them. Far too many apps play fast and loose with my information, either security or selling it or both. Ultimately, they had to have maintenance deliver clean sheets. The rooms are pretty spacious. The coffee maker outlet didn’t work. A very nice breakfast. And a well-kept, regularly checked dog area.

10

Deanna Latoya

29 Aug 2025

·

Stayed 1 night

The staff was very nice and the property was very clean.

10

Pedro

25 Apr 2025

·

Stayed 1 night

Very clean, friendly staff

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Rooms

Suites are generally spacious and comfortable, with layouts appreciated for work and relaxation. Several guests note dated furnishings, temperature-control problems, and some noise from nearby roads, trains, or the airport, and sofa beds can be uncomfortable.

Related guest reviews

8

Jamie

13 Sept 2025

·

Stayed 5 nights

The hotel was just a 16 minute ride from ORD. The rooms were spacious. Breakfast was good, though, waffle stations are only available during the weekends. The gym had plenty of equipment and laundry room was convenient. Parking on site is available for a fee, but since I stayed more than 5 nights, they waived the parking fee, which was a delight! The neighborhood was quiet and I felt safe the entire time. Front desk employees were polite and helpful. Overall, I would definitely stay here again, if I ever in town in the future!

10

Russell

18 Jun 2025

·

Stayed 4 nights

Overall, great place to stay. Only downfall is room was warm for us, and we had no control of the temperature.

8

Rosalie

1 May 2025

·

Stayed 6 nights

The room is very spacious and well laid out. I liked everything about the room. It was clean and the bed was comfortable. Also the room temperature was pretty much perfect day and night. I stayed for a week. If I stay there again I will bring a china plate for warming up food and maybe some cutlery. Breakfast was excellent during the week but more basic on the weekend when the hotel was full of kids. The lobby could use a refresh but the price of the hotel was reasonable so no complaints there. Pick up and drop off for airport goes every 1/2 hour. For sure I will be back.

10

Karla

18 Sept 2024

·

Stayed 1 night

I really liked the room. It was quiet and fairly spacious. The blinds blocked light nicely. The air conditioner worked well and was not noisy.

4

Thomas

9 Jun 2025

·

Stayed 3 nights

The couch/bed was very bad not comfortable the spring hurts so bad. If you go with family get the two beds room.

6

JAMIE

23 Jul 2025

·

Stayed 2 nights

The room was cold. We could not adjust the thermostat and could not turn the heat on to warm the room just a bit

8

Michael

1 Oct 2023

·

Stayed 3 nights

We loved the hotel itself but it’s right next to both the interstate highway and train. The noise from outside was pretty loud.

6

Hannah

24 Aug 2025

·

Stayed 1 night

Started off with not knowing about parking until it was too late. If it would have been a refundable trip we would have switched hotels to be honest. $32 a night after paying for said night is steep and should be listed boldly at checkout. The beds were mediocre and sheets weren’t deep enough to stay on the bed. (It wasn’t anything crazy, just two toddlers and us) Hair dryer was weak as can be and super old, honestly seemed 90s. Pool was nice and not overly chlorinated, just echoed loudly which is pretty normal for a pool area. Breakfast was good and had a fair amount of options including healthy options. Parking could be a bit better especially since we’re paying extra for it. The AC/heat was extremely outdated as well. Wasn’t digital and the units were just as outdated so it didn’t push out much. We travel a lot and stay at quite a few hotels so overall I’d say probably a 6/10 due to being quite outdated for the pricing. The posting also said the united center is 18 minutes out, wrong try 40. And I get traffic can vary that but each time it wasn’t even close to 18.

6

Diane

14 Jul 2025

·

Stayed 1 night

Older property that could use a major renovation but it was ok for one night to catch a flight. It is in a flight path with additional road noise.

8

Yolanda

17 Jun 2025

·

Stayed 1 night

Nice large, comfortable room. Furniture could use an upgrade and dining tables weren't thoroughly cleaned. I appreciated the soundproofed windows given proximity to O'Hare and a busy road; however, I could hear my next door room neighbor loud and clear as he spoke on the phone. Still, it is an overall pleasant stay.

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Service

Staff are frequently praised as friendly, helpful, and accommodating, including shuttle drivers and front desk. Some guests experienced rude interactions, long or delayed check-in, missed shuttle pickups, or unresponsive follow-up.

Related guest reviews

10

Tina

28 Jul 2025

·

Stayed 3 nights

The staff was awesome. The rooms were very clean. Would highly recommend 👌

2

Sudeshna

23 Sept 2025

·

Stayed 2 nights

The checkin time was 3pm and they didnt let us in till 4pm and they were very rude to us and made us sit for hours to provide with us a room. However they were giving other people their rooms and this is really abd. I stayed fro two days and they didnot even do room service. Moreover, I called them and asked for a blanket and they forgot about it. I came back 14 hours later and saw it was not there and I had to go and get it by myself from the reception.

6

Shahtesha

15 Apr 2024

·

Stayed 4 nights

The shuttle van never arrived when I needed to go to the airport. I had to call an Uber.

2

Brad

17 Jul 2025

·

Stayed 3 nights

After waiting 30 minutes to be checked in, we arrived at our room. Opened the door and there was someone else’s stuff in a fully occupied. Another 30 minutes later at the front desk to finally check in. On the last day, all of the room key cards for the entire hotel had to be re keyed. Yeah, it took an extra 30 minutes to check out. We also saw another patron given a dirty room. The front desk was quick to blame room service or something else. No apologies were given. The parking lot is shady. Seems to be in a nice hood though. The Amenties were clean and the breakfast was nice. We got clean sheets twice. The towels are a little sus.

6

Qi

21 Nov 2025

·

Stayed 1 night

Because of no shuttle bus to pickup us at 4:40am morning, we wait for one hour to wait for at the cold weather, and make five phone call to ask for pickup . The shuttle bus following app also show that the shuttle bus did not moving away the hotel.

10

stayce

30 Jun 2025

·

Stayed 2 nights

Staff was top notch! From the shuttle driver who picked me up to day, middle, and night shift, including security. Ms. Nicole V, Aiden G, middle shift, all were exceptional and professional.

10

Amy

4 Aug 2024

·

Stayed 1 night

Our stay was amazing! This is now our “go to” hotel from now in Chicago! Bobbie at the front desk was amazing! He found out we were going to the Cubs game and gave us 3 different options. He explained each one in detail. All the staff always had smiles and were friendly! The room was very clean and the breakfast was really good!

10

Daniel

6 Sept 2025

·

Stayed 1 night

I had just got out of Lutheran General Jospital following a motorcycle accident and the staff couldn’t have been more helpful and understanding. They helped me get around the hotel and offorded me extra time to check out each of my stays. Springhill is top notch…..

10

Tonya

30 Jun 2025

·

Stayed 3 nights

The staff at this hotel were all so very friendly and helpful. They all went above and beyond to make it a very nice day in the average hotel. I would recommend this hotel as it is convenient right next to the train station and the shuttle will drop you off at the train station as well as the airport

2

sylvia

16 Jul 2025

·

Stayed 1 night

Property was overbooked and poorly managed.

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Location

Very convenient for O’Hare and the Blue Line, with easy highway access and some restaurants and shops nearby. Downtown is a longer ride, and a few guests noticed noise from trains and planes.

Related guest reviews

8

Georgeana

8 Aug 2025

·

Stayed 2 nights

Breakfast buffet was really nice plenty to choose from, the beds were ok not amazing but ok, pillows were good again not amazingly supportive, the air conditioner was old school thermostat so could never get it just right in the room which was disappointing. Overall a nice place to stay. Close walk to the blue line. A couple restaurants close walking distance as well.

8

Kenneth

3 Oct 2024

·

Stayed 1 night

Overall good place to stay, just not much directly around the hotel.

8

Jamie

13 Sept 2025

·

Stayed 5 nights

The hotel was just a 16 minute ride from ORD. The rooms were spacious. Breakfast was good, though, waffle stations are only available during the weekends. The gym had plenty of equipment and laundry room was convenient. Parking on site is available for a fee, but since I stayed more than 5 nights, they waived the parking fee, which was a delight! The neighborhood was quiet and I felt safe the entire time. Front desk employees were polite and helpful. Overall, I would definitely stay here again, if I ever in town in the future!

10

Kevin

25 May 2024

·

Stayed 3 nights

Great location near O'Hare and CTA Cumberland stop.

8

cynthia

4 May 2025

·

Stayed 2 nights

Close to the airport with convenient shopping and eateries.

8

TiErica

19 May 2025

·

Stayed 3 nights

Nice clean hotel. It was further away from the city and activities thanen I expected. But overall I would definitely stay here again

10

David

20 Oct 2024

·

Stayed 4 nights

Stayed here when taking part in Chicago Marathon. 10 minute walk to train station for frequent service 24 hours into centre of city. Efficient airport transfers and friendly staff. Spacious rooms.

10

Benjamin

10 Nov 2025

·

Stayed 2 nights

Good location to the airport.

8

Michael

1 Oct 2023

·

Stayed 3 nights

We loved the hotel itself but it’s right next to both the interstate highway and train. The noise from outside was pretty loud.

10

Thomas

7 Aug 2024

·

Stayed 2 nights

Close to the blue line so easy to go downtown. Next to some shops and restaurants.

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Dining

Breakfast is widely liked for variety but can be crowded, and holiday or weekend hour changes have caused confusion. The on-site restaurant’s availability has been inconsistent, so some guests relied on nearby dining or delivery.

Related guest reviews

8

Georgeana

8 Aug 2025

·

Stayed 2 nights

Breakfast buffet was really nice plenty to choose from, the beds were ok not amazing but ok, pillows were good again not amazingly supportive, the air conditioner was old school thermostat so could never get it just right in the room which was disappointing. Overall a nice place to stay. Close walk to the blue line. A couple restaurants close walking distance as well.

10

Heather

30 Dec 2024

·

Stayed 4 nights

Clean and comfortable! Bobby at the front desk was so helpful and welcoming. Room was clean and quiet.

6

Jeffrey

13 Aug 2024

·

Stayed 3 nights

I like it was convenient to where I was going. I did not like that guests of the hotel have to pay for parking when they have already paid for their room. Paid Parking should only be for those not staying at the hotel. I also do not like that the Outback Steakhouse was not open during my stay. Also the one time I had breakfast there it took time to get some of the things replenished. There should always be food ready to go. I ate once and did not come back down for the other mornings as it was really hectic trying to get food. I also did not like the sounds coming from the toilet either when I flushed it or when others flushed theirs there was this weird sound like there was something wrong with the pipes. The room was clean but I did smell a scent of Urine in the bathroom area when I ended the room for my stay. Not sure if that was also coming from the plumbing. Water pressure was low and there was a sharp point on the shower curtain rod at the back where I cut my finger on trying to close a curtain that appeared to be too small for the rod.

6

Nicole

6 May 2025

·

Stayed 3 nights

The value was alright, disappointed with the breakfast hours and pool hours. Pool only open until 9p. Very nice having hotel right on blue line ! -also right next to hooters LMAO

8

Gerard

25 Sept 2025

·

Stayed 3 nights

Check in and checkout times are different than stated at purchase and door to room paper instructions are also incorrect causing to get locked out of building while loading my car! Parking service difficult to deal with. Have more than one breakfast meat (turkey sausage, yuck). Good otherwise.

8

Terry

7 Jul 2025

·

Stayed 2 nights

Good. Crowded breakfast.

10

Ross

16 Sept 2024

·

Stayed 1 night

I booked this hotel because there was a outback restaurant attached to the hotel, unfortunately this was permanently closed. Check in was easy staff friendly. Breakfast poor, Nice big rooms but dated.

6

Ozlem

5 Dec 2024

·

Stayed 1 night

The pictures don’t reflect the current state of the hotel. It is quite tired, and needs an overhaul. There is no kitchen at the restaurant, so your only options are hooters (!!!) and an Italian restaurant nearby. Not ceonvenient at all in a city where winters are cold and long and it’s not easy to just walk around.

10

Debra

8 Sept 2025

·

Stayed 3 nights

The staff were friendly and helpful. They were always willing to answer any questions. The rooms were spacious and clean. Loved the fact there was a shuttle to and from the airport. The free breakfast had a large variety of foods to choose from.

6

Katalin

4 Oct 2024

·

Stayed 1 night

Noise from the airport and the road was pretty bad in the room. The fact that there is no longer a restaurant downstairs makes this hotel less attractive. Half of the dining area was blocked off during breakfast, and that made the rest of the area feel very crowded. It was not easy to find an open table.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $103	2 $113	3 $175	4 $174	5	6 $206	7
8 $116	9 $118	10 $136	11 $151	12 $137	13 $134	14 $148
15 $255	16	17 $176	18 $150	19 $135	20 $151	21 $139
22 $96	23 $99	24 $96	25 $98	26 $98	27 $98	28 $119
29 $120	30 $140

SpringHill Suites by Marriott Chicago O'Hare

Prices for SpringHill Suites by Marriott Chicago O'Hare

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed, Hearing Accessible (Mobility Accessible with Bathtub)

Suite, Multiple Beds

Suite, Multiple Beds (Top Floor)

Suite, 1 King Bed with Sofa Bed

Suite, 1 King Bed with Sofa Bed, Hearing Accessible (Roll-In Shower)

Suite, Multiple Beds (Windows on 2 Sides)

Guest reviews of SpringHill Suites by Marriott Chicago O'Hare

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about SpringHill Suites by Marriott Chicago O'Hare

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25 $154	26 $161	27 $242	28 $205	29 $136	30 $120	31 $123