What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 7:00 AM to 1:00 PM for a fee of approximately MXN 190 for adults and children.

Does the hotel allow pets?

Pets are allowed in specific rooms only, with a pet fee of MXN 400 per pet per night and a deposit of MXN 1000 per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM until 11:30 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, subject to availability and potential additional charges.

Are airport shuttle services available?

Airport shuttle services are available for a surcharge of MXN 900 per person. Guests must contact the property 48 hours prior to arrival to arrange the transfer.

What accessibility features does the hotel offer?

The hotel has limited wheelchair accessibility, including elevators and step-free entrances. Specific facilities for guests with disabilities may be available; it is recommended to inquire directly for detailed information.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Mexico City, just steps from Palacio de Bellas Artes and 11 minutes by foot from Zócalo. It is approximately 0.2 km from Alameda Central and 0.5 km from Metropolitan Cathedral.

Are children allowed at the hotel?

One child aged 3 years old or younger stays free per registered adult when occupying the parent's or guardian's room using existing bedding.

Hotel Bellas Artes

What guests think

Hotel Bellas Artes draws praise for its central Centro Histórico location, modern renovated rooms with high ceilings, and consistent cleanliness, while common critiques point to uneven service standards and amenities that can feel limited.

Some travelers experienced AC or Wi-Fi issues, street noise in balcony rooms, and occasional odors, while others received quiet interior rooms but sometimes without exterior windows or with disappointing views. Service is widely described as warm and helpful, yet recurring reports mention inflexible early check-in, delayed check-out inspections, and inconsistent follow-through on requests. Facilities and dining are modest for the area—no parking, a small gym and a rooftop or terrace that may be unavailable, plus limited or no room service; food quality is praised by several guests but not universally. Expect a stylish, very central stay with generally good comfort and cleanliness.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Onsite amenities feel limited for some stays: no parking, a small gym, and a rooftop or terrace that is often empty or under renovation. Room service is limited or unavailable, and airport transfers require advance arrangement and appear inconsistent.

Related guest reviews

6

Tiam

30 Dec 2025

·

Stayed 6 nights

The room was clean as most mention on the reviews. The staff were somewhat accommodating. We stayed for 6 days and 3 of those days, the wifi was not working, which also means the TV didn’t work. The staff couldn’t give any more information on it or when it would come back. We asked for toilet paper and an extra towel, and was asked to give back a towel to get one… They advertise there is a rooftop but the rooftop was empty with no chairs, lights, or heaters. Finally, outside always smelt like a sewer and it was terrible! This made opening the tiny balcony door impossible otherwise you get that smell in your room. The entire block had that smell, so can’t blame the hotel for that. The phone in the room had several shortcut numbers like room service but none worked except the front desk. When we called and asked for tea in the evening, they said there’s only two types of tea, lemon and another random fruit. Several nights when we got back to the hotel, the metal gates were closed for safety which I understand, but the front desk people wouldn’t notice us knocking on the door. A system should be put into place for this like other hotels.

4

Sara

30 Aug 2025

·

Stayed 3 nights

No room service…I think that sums it up…very basic hotel

10

Alejandra

28 Jul 2025

·

Stayed 6 nights

I stay in a nice room with a balcony. Walkable distance to a lot of museums, palaces and the National Palace. The terrace and restaurant are being renovated so call before you book.

8

Maria

15 Jul 2025

·

Stayed 5 nights

The room was beautiful and clean. The gym was very small and the one treadmill they had looked brand new but had a sing that said it was broken. They had some construction going on the roof and they would start hammering promptly at 8am. Which we were awaken, it would've been nice if they wpuld have notified us ahead of time, just as an FYI. The area where the hotel is located is within walking distance of el Zocalo and Bellas Artes, very safe and clean. Be aware of the ATM machines across the hotel Banorte, I tried to withdraw money, nothing would come out, I got a screen message to try again tomorrow, but they still deducted it from my bank account.

10

Lizbeth

28 Sept 2025

·

Stayed 2 nights

Clean Room good service , the l only thing is a room service they closed early

4

Lucia

8 Sept 2025

·

Stayed 5 nights

The Hotel Bellas Artes itself was fine. The rooms were clean but narrow. The location is central, which is convenient, but traffic is heavy getting in and out, and we often asked Uber drivers to drop us off a few blocks away to save time. The problem is that many of the amenities advertised simply do not exist. There is no 24-hour airport shuttle. The restaurant is only open from 6 a.m. to 1 p.m., there is no room service, and the advertised buffet was not available. There is no rooftop terrace, no bar, and no seating. The “coffee and tea in common areas” station was empty the entire stay. The in-room “espresso machine” was only a basic coffee maker with two old pods, sugar, and tea, with no creamer. The snack bar/deli does not exist. The minibar held two warm beers, two warm sodas, and one bag of Cheetos, and since the electricity only works with the key card, the refrigerator turned off every time we left the room, so nothing stayed cold. There was also no concierge service, and when we asked about designated smoking areas, we were told smoking anywhere would result in a charge equal to one full night’s stay. On top of that, the hotel lacked basics like tissues, and when we requested an extra roll of toilet paper, the staff made it unnecessarily difficult. At checkout, they made us wait while someone inspected the room, which felt unprofessional and off-putting. We stayed here in May, and while the building itself is fine, the amenities do not match what is advertised.

10

alejandra

10 Oct 2025

·

Stayed 1 night

Excelente todo, solo que no tiene estacionamiento ni convenio con ninguno y los cercanos no están tanto y muy caros por día

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8

Irene

23 Nov 2025

·

Stayed 4 nights

New hotel, right at the historical center of Mexico City. Has a small gym room, rooftop, small place to relax with water and coffee. Really high ceilings and great to see how the history of the building have been incorporated into the hotel. We had a late flight into Mexico City and it was simple to check in. Staff were friendly and there was always a security guard at the lobby.

8

Socorro

14 Nov 2025

·

Stayed 2 nights

I was disappointed to learn that shuttle service is not in fact available. They are willing to call a taxi/car for you if you call them 48 hours ahead of arrival. My main reason for choosing this hotel was for the shuttle service. I was very disappointed. My hotel room was very nice, clean and comfortable. Staff was very helpful.

10

Manti

23 Apr 2025

·

Stayed 2 nights

Desafortunadamente no cuentan con estacionamiento o convenio con algún estacionamiento...

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Cleanliness

Reviews frequently praise very clean rooms and public areas. A few note housekeeping inconsistencies such as missed cleans or slow replenishment of towels, toiletries, or cups.

Related guest reviews

10

William

3 Dec 2025

·

Stayed 6 nights

Beautiful hotel in a great location in the historic district. Walkable to many of the sites. Great central location. The hotel is just beautiful with comfortable beds and a shower with plenty of pressure and hot water. The front desk staff is wonderful and helpful. The cleaning staff does a great job. All are very friendly.

10

Luis Ignacio Anaya

25 Oct 2025

·

Stayed 5 nights

Limpio

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8

Alejandra

21 Nov 2025

·

Stayed 2 nights

Room nice and clean at first. But they dont take out trash, no extra toilet, no refill waters, no clean towels i had to request them, no clean cups for coffe. Other than that good staff and receptionist

10

Zorina

14 Sept 2025

·

Stayed 1 night

10/10 recommendation. The staff are attentive and prompt with requests. Cleanliness is superb.

10

Mary

4 Nov 2025

·

Stayed 1 night

Friendly staff and spotless clean room. The room had a lot of character to it.

10

Clifford

23 Jan 2026

·

Stayed 4 nights

Clean cozy rooms. Friendly staff. Great location. Cleaning staff friendly and do a good job.

10

Jasmin

20 Nov 2025

·

Stayed 2 nights

Habitación impecable

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10

Nikolay

17 Nov 2025

·

Stayed 5 nights

Exceptionally clean, nicely renovated, modern convenience in a great historic building, very friendly staff.

10

MOISES ALEJANDRO

19 Nov 2025

·

Stayed 3 nights

La habitación impecable y la atención buenísima en todo momento

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10

Lirio

26 Jul 2025

·

Stayed 3 nights

No hicieron la limpieza del cuarto un dia durante mi estancia. En el cajon de la habitacion habia ropa interior de los anteriores huespedes. La cafetera jamas funciono a pesar de que avisamos en la recepcion que no servia.

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Rooms

Rooms are newly renovated, modern and comfortable, with high ceilings and good beds; some have interior layouts or no exterior windows, while balcony or street-facing options can be noisier. Recurring issues include weak AC in some rooms, occasional Wi-Fi outages, and underwhelming views.

Related guest reviews

10

Jason

17 Feb 2026

·

Stayed 4 nights

Staff was super professional, and the room was awesome. The hotel was remodeled in 2024 and you can tell — everything looked modern and super well kept. I am already looking forward to coming back to CDMX and intend to stay at Hotel Bellas Artes again!

10

Luz

27 Oct 2025

·

Stayed 5 nights

The room was very comfortable and air conditioned. The snacks and drinks in fridge which were refilled every day was a nice add on.

6

venustiano

27 Feb 2026

·

Stayed 3 nights

The Room was nice. Put the view is horrible.

10

JON A

14 Feb 2026

·

Stayed 5 nights

I loved that the hotel is in an older, classic building but the rooms and baths are ABSOLUTELY modern and up-to-date! Comfortable beds, crisp linens, a balcony, and wonderful service from the staff. The central location was also a plus.

10

edhit r

27 Nov 2025

·

Stayed 4 nights

The room was clean comfortable beds the amenities in room where fantastic we had two free beers every day plus some snacks

8

Gustavo

19 Nov 2025

·

Stayed 3 nights

Nice clean room with good beds and bedding, excellent location to visit the historic part of the city. Only problem we had was that the air conditioner was barely working, the room was hot even when outside the weather was nice. I can’t imagine what it would be like in summer.

10

Scott

14 Nov 2025

·

Stayed 4 nights

The hotel has both historic charm and very new updated furnishings. Very clean, quiet and in a perfect spot to take in the historic México City activities. The restaurant was also excellent.

10

Grace

12 Dec 2025

·

Stayed 2 nights

Nicely styles rooms with very high ceilings. A comfortable bed and good soundproofing keeping out a good portion of the street noise.

8

Andrew

3 Oct 2025

·

Stayed 7 nights

The hotel is very clean, staff was friendly and helpful. My only issue is that the junior suites have a glass door that splits the suite in half. The half of the suite where the bed is located has climate control and the other side of the suite does not. I found the room to be a little too warm at night.

10

Becky

17 Jun 2025

·

Stayed 1 night

Full of character and the rooms are big with veryhigh ceilings, huge bathroom and bath. I tried two different rooms-the king suite and the no no queen and they were both great. The Queen actually was quieter because it wasn’t facing the street as it was an internal room without a window, but the bathroom had a big skylight, so it was very bright. But even the king room wasn’t noisy as music and traffic noise was quiet by about 9 pm.

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Service

Staff are widely described as friendly and helpful. Several guests reported inflexible early check-in, checkout inspections, and uneven follow-through or professionalism at the front desk.

Related guest reviews

2

Kimyen

7 Jan 2026

·

Stayed 9 nights

The location was convenient but the staff was not friendly. The internet was down for several days. We always ask for two room access cards and we left one in the room to keep the lights on (which the cleaning service took back). When we asked for the additional key back, they accused us of losing a key. Then the additional key was not working so we had to get it reprogrammed twice. In the end, they accused my husband of asking for five room cards and losing them. Then when we ask for additional towels or toilet paper, they would say they would deliver them to our room and then never follow through. We would not recommend this hotel to anyone due to the poor service from the staff.

10

Christian

22 Nov 2025

·

Stayed 8 nights

Wonderful experience. The hotel is beautiful. Everyone was very nice and pleasant, they would all greet us everytime we would pass by the front desk. The hotel is also very close to everything, we really enjoyed our stay.

8

guadalupe

1 Jun 2025

·

Stayed 3 nights

The stay was excellent only complaint was we arrived about 30 minutes early and they refused to let us check in. We were very tired and offered to pay a little extra but they made us wait could of been a fabulous experience!

10

Joel

28 Apr 2025

·

Stayed 2 nights

Great place, staff is very friendly, Rooms seemed to be recently renovated. The only issue I see is that they make you wait at the time of check out. Make sure you take your time they had us waiting for 15min

4

Lilian

14 Feb 2026

·

Stayed 1 night

The rooms were nice and clean. The front desk staff were not accommodating at all and they were rude. The younger staff were gossiping and laughing. The older staff were professional.

10

Jonas

20 Feb 2026

·

Stayed 1 night

Super nice room and a huge bathtub! I will for sure come back again! Friendly staff and easy to check in and out.

8

Lorena

18 Jun 2025

·

Stayed 5 nights

Great rooms, walking distance to zocalo and bellas artes. Staff could be better.. didnt offer early check in eventhough they mentioned rooms were ready. They made us wait until 3p.

10

Robert Jr

9 Nov 2025

·

Stayed 3 nights

Room was great and clean. Staff was friendly and helpful. Will stay there every time we go moving forward!

10

Marivic Sarmiento

19 Oct 2025

·

Stayed 3 nights

Everything was super especially the staff. Kudos to Natalie and the rest of the front desk, the night shift, Oscar and David at the restaurant, Miguel who welcomed us soon as we arrived. Everyone and everything was just great at this hotel! Highly recommended.

10

Milton

28 Feb 2026

·

Stayed 1 night

Very friendly staff

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Location

Exceptionally central in the Centro Histórico, walkable to Palacio de Bellas Artes, the Zócalo and many restaurants and shops. Street activity and traffic are common given the area.

Related guest reviews

10

jacques

27 Nov 2025

·

Stayed 3 nights

emplacement

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10

Karina

8 Dec 2025

·

Stayed 1 night

A brand-new hotel that retains elements of the historic 1898 architecture. Within walking distance of everything you need in Downtown Mexico City.

10

Marianne

13 Dec 2025

·

Stayed 1 night

Convenient, easy to walk around the area, friendly staff.

10

Jorge

5 Nov 2025

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Stayed 3 nights

Beautiful hotel and great staff. Such a great location as we were within walking distance from so many great attractions and restaurants.

10

JON A

14 Feb 2026

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Stayed 5 nights

I loved that the hotel is in an older, classic building but the rooms and baths are ABSOLUTELY modern and up-to-date! Comfortable beds, crisp linens, a balcony, and wonderful service from the staff. The central location was also a plus.

10

Victoria

23 Jul 2025

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Stayed 4 nights

The hotel is beautiful and clean! Great location. Very walkable and safe. Only an 8 minute walk to el zocalo and 5 minute walk to el palacio de Bellas Artes. Beds are so comfortable!

10

Francisca

31 Jul 2025

·

Stayed 3 nights

The location was so close to the main attractions the walking distance was perfect to enjoy!

10

Hugo

19 Oct 2025

·

Stayed 1 night

En el centro d ela ciudad

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10

Roger

25 Aug 2025

·

Stayed 4 nights

Centrally located, easily walkable to many of The City’s countless attractions

10

William

24 Nov 2025

·

Stayed 1 night

Centrally located in between the Zocalo and Reforma Ave, great walkable options for sightseeing, food and shopping. Staff were helpful and friendly. Room was very nice, adequate size, comfortable bed and washroom, clean and quiet.

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Dining

Many liked the onsite restaurant for breakfast, while others found options or hours limited, with no buffet and little or no room service. Overall food feedback ranges from very good to just okay.

Related guest reviews

10

Leticia

22 Nov 2025

·

Stayed 3 nights

Comfortable, clean hotel with great customer service at the best location. Quiet and spacious room/. The food at the restaurant was also very good. I will be back again.

10

Karina

30 Oct 2025

·

Stayed 3 nights

We had an awesome stay. Clean room, awesome view, friendly staff, great location. The only two downsides to take into consideration if you’re planning on staying there are; if you stay in a balcony room you will experience a lot of noise throughout the night also, I would not recommend their restaurant it wasn’t that great. Everything else was awesome!

10

MELESIO

15 Jun 2025

·

Stayed 6 nights

Esta situado en un buen lugar el restaurant del hotel muy amables y limpio.

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10

Martha

23 Oct 2025

·

Stayed 5 nights

Location, location! This small property in the heart of the Centro Historico is perfect for those looking to explore by foot as it’s close to a lot of landmarks in the city. The property itself is very well kept, newly renovated rooms with an interesting modern twist while preserving the historic element. The restaurant was a great amenity as they have a great breakfast. We didn’t chose to include it with our stay but it was still very economical for the quality and portions. The level of hospitality at this property was incredible. They were always offering assistance and making themselves available when needed. Beds were nice and soft, shower water pressure was perfect and I only wish I would have gotten a room with a tub. Still can’t complain. It was a great stay! Will definitely stay at this property again.

6

Tiam

30 Dec 2025

·

Stayed 6 nights

The room was clean as most mention on the reviews. The staff were somewhat accommodating. We stayed for 6 days and 3 of those days, the wifi was not working, which also means the TV didn’t work. The staff couldn’t give any more information on it or when it would come back. We asked for toilet paper and an extra towel, and was asked to give back a towel to get one… They advertise there is a rooftop but the rooftop was empty with no chairs, lights, or heaters. Finally, outside always smelt like a sewer and it was terrible! This made opening the tiny balcony door impossible otherwise you get that smell in your room. The entire block had that smell, so can’t blame the hotel for that. The phone in the room had several shortcut numbers like room service but none worked except the front desk. When we called and asked for tea in the evening, they said there’s only two types of tea, lemon and another random fruit. Several nights when we got back to the hotel, the metal gates were closed for safety which I understand, but the front desk people wouldn’t notice us knocking on the door. A system should be put into place for this like other hotels.

10

Maria

21 Nov 2025

·

Stayed 3 nights

Perfect location in Centro Histórico, lovely and accommodating front desk staff, restaurant/room service staff went out of their way to provide vegetarian food options, spotless room. Muchisimas gracias, hasta la próxima!

4

Sara

30 Aug 2025

·

Stayed 3 nights

No room service…I think that sums it up…very basic hotel

10

Scott

14 Nov 2025

·

Stayed 4 nights

The hotel has both historic charm and very new updated furnishings. Very clean, quiet and in a perfect spot to take in the historic México City activities. The restaurant was also excellent.

10

Thomas

10 Oct 2025

·

Stayed 8 nights

Convenient location, clean, recently remodeled, fairly quiet. Ate breakfast at in house restaurant once - it was okay, but not that great. On subsequent days during our week long stay we had breakfast elsewhere which we enjoyed more.

10

Lizbeth

28 Sept 2025

·

Stayed 2 nights

Clean Room good service , the l only thing is a room service they closed early

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14 $108	15 $152	16 $199	17 $198
18 $125	19 $120	20 $136	21 $131	22 $230	23 $178	24 $228
25 $271	26 $178	27 $175	28 $256	29 $264	30	31

Su	Mo	Tu	We	Th	Fr	Sa
1 $538	2 $370	3 $167	4 $163	5 $192	6 $311	7 $273
8 $158	9 $152	10 $154	11 $165	12 $182	13 $227	14 $327
15 $152	16 $164	17 $149	18 $144	19 $163	20 $232	21
22 $373	23 $188	24 $159	25 $168	26 $176	27 $216	28 $185
29 $137	30 $115

Hotel Bellas Artes

About this property

Location

Room options

Presidential Room, 1 King Bed, Bathtub, City View

Interior Queen Suite

Superior Room, 1 Queen Bed, City View

Luxury Room, 1 King Bed, Bathtub, City View

King Suite with Balcony and 5 De Mayo View

Interior View King Suite

Interior King Suite with Patio and Bathtub

Interior View Queen Suite Two Beds

Suite with Balcony Two Beds

Guest reviews of Hotel Bellas Artes

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Bellas Artes

Prices for upcoming dates