Name: Best Western Inn & Suites San Diego Zoo -SeaWorld Area
Address: 2485 Hotel Circle Pl, Mission Valley West, Mission Valley, San Diego, California, United States of America, San Diego, California, US
Price range: US$105–US$214 per night
Rating: 7.38

What guests think

At Best Western Inn & Suites San Diego – Zoo/SeaWorld Area, travelers often praise the friendly staff, family-friendly rooms, and satisfying free breakfast, while noting an older property with mixed upkeep, freeway noise, and added fees for tight parking.

Cleanliness and maintenance feedback is mixed, with some spotless stays but others reporting odors, stains, bugs, or plumbing and AC problems. Unreliable Wi-Fi, a small gym, and dated elevators contrast with a pleasant pool and hot tub. Expect a convenient, value-minded base with trade-offs in noise, parking costs, and consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub are appreciated, and there is on-site laundry. Facilities feel dated; the gym is limited, elevators are small, Wi‑Fi reliability is a recurring issue, and parking is paid and tight.

Related guest reviews

8

Herb

13 Aug 2025

·

Stayed 2 nights

Parking is off site and have to pay $22 aday to park. Bathroom is out dated and toilet difficult to flush. Breakfast was good. Location was convenient.

4

Touria

13 Aug 2025

·

Stayed 3 nights

Hidden Parking Fees & Poor Service Just checked into Best Western Hotel Circle and was shocked to find out parking isn’t included — and no one mentioned it at check-in. I only found out after overhearing guests talk about warnings on their cars. When I asked, I was told “It’s a third party, we don’t handle it.” That’s not acceptable — if you’re going to tow cars, guests need to be clearly informed. Expedia said parking was $19/night, but the posted sign charges $22 per 12 hours — more than double. When I called the front desk, the manager said to “pay it, move your car to the street, or risk being towed.” No apology, no accountability, no solution. Whether it’s a third party or not, Best Western should be transparent and take responsibility for guest experience. Very disappointing.

10

Heather

22 Aug 2025

·

Stayed 3 nights

We really enjoyed our stay here. The staff were all very friendly. The breakfast was really good and we liked the choices! My three kids enjoyed the pool and hot tub. It was conveniently located off the freeway, which made it easy for getting around. We will definitely be staying here next time we come to San Diego.

8

Jonathan

6 Aug 2025

·

Stayed 1 night

I liked the fast check in/out process. The pool and hot tub hours were perfect for late swimming and relaxing. I didn’t like the lack of equipment at the gym. Breakfast was good.

6

irena

28 Jun 2025

·

Stayed 2 nights

Worst WiFi ever. No internet at all. Jacuzzi didn’t work. But friendly staff

8

Allan Tram

29 Jun 2025

·

Stayed 6 nights

Older hotel located very close to airport, zoo, and sea world. Stayed in room 336 and was able to see fireworks shooting from Sea World every night. Rooms are smaller than how we interpreted by photos. Parking is $26 a night and found out about this added cost upon check in. Other than that, our stay was enjoyable and we made good use of the morning breakfast and pool.

8

whitney

24 Jun 2025

·

Stayed 3 nights

The pool and hot tub were clean and well cared for. Our rooms were not the cleanest upon arrival (there was a used bandaid on the bed) and the outlets and plug in’s were not up to date with USB, etc. The lobby was updated and clean, but as soon as you step into the elevator and into the halls and rooms, you can feel the age. The staff was super awesome though and helped us whenever needed and even helped us upgrade our room upon arrival as we needed more space.

4

Nery

22 Oct 2025

·

Stayed 3 nights

Poor breakfast, no wifi, charge for parking

10

Gonzalo

14 Feb 2025

·

Stayed 2 nights

Only issue is parking is additional per day and is expensive

8

Sue

24 Oct 2025

·

Stayed 3 nights

Friendly, helpful staff. Internet was unavailable for first 2 days which was an inconvenience. Hotel could use a refresh but bed was comfortable, shower was hot. Breakfast was nothing out of the ordinary but nice to have a coffee and muffin to start the day.

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Cleanliness

Reports are mixed: many guests found rooms clean with regular housekeeping, while others noted odors, stained linens or carpets, wet spots, and occasional bugs. Cleanliness consistency varies by room.

Related guest reviews

2

Robert

27 Aug 2025

·

Stayed 4 nights

The room was gross. Cockroaches in the bathroom, stained carpets, clogged sink, gross mattresses, area around the hotel is not safe, charges 20 or 25 (cant remember the exact amount) for parking per day, horrible breakfast and heavy pot use at the property making it smell bad.

6

JOHN

17 Feb 2025

·

Stayed 2 nights

LOTS of trash and what looks like sunflower seeds at front of bunk bed on floor. Should have been vacuumed. Was not. Also, had roaches in the bathroom.

10

Andrea

22 Oct 2025

·

Stayed 2 nights

We didn't experience breakfast or laundry, but the staff was very helpful with specific needs, and our room was clean

6

Nayeli

21 Apr 2025

·

Stayed 3 nights

Unfortunately, the room wasnt as clean as I would expect. The tub had dirty streaks when we initially turned on the shower, when we got the room there was less than half a toilet paper roll and no extra??? Also the worst part is not noticing the bedding & sheets were stained until we were getting ready to leave. I would not be staying here again or recommending it.

2

Jessica

4 Nov 2025

·

Stayed 1 night

Room reeked of marijuana everything was old paint chipping bathroom didn’t have any of the toiletries refilled- sheets were dirty had crumbs - non of the outlets worked. Did not even want to look at other

4

Kristy

21 Apr 2025

·

Stayed 2 nights

When we arrived around 1pm just to tell the receptionist we had a reservation for two nights, he told us our room hasn't been cleaned yet. It was fine since it wasn't the check-in time yet. However, when we got to the room after 4pm, the room definitely has not been cleaned. The fridge had little crumb-like stuff on the bottom half inside. I ended up using my own sanitizing wet wipes to clean the inside and the outside. The microwave also had stains on the side. The living room table in front of the couch was chipped off on the corner. The window in the bedroom was not clean. There were many stains on the bottom part. The window in the living room could not close. When we tried to turn on the lamp in the bedroom, it did not work. I checked to see if it was plugged in after I moved the lamp desk away from the wall. It was not plugged in. Of course, I plugged it in for it to work. The bathtub drainage didn't work unless we pulled out the drainage part. Another thing is, I felt itchy right after entering the room. There is banging from all sides of the walls, including the ceiling. Even the Best Western from Plus Bayside on Ash Street isn't this bad. It was not bad at all. Thia location also didn't have any stores closeby.

6

Sheila

18 Feb 2025

·

Stayed 4 nights

There were roaches in the 1st room so family was switched. The 2nd room was better but we didn’t trust it

8

Jeffrey

4 Oct 2025

·

Stayed 3 nights

We enjoyed our stay here the staff were welcoming and kind. The rooms were clean, the whole hotel was nice and clean. It was in a good location.

10

Iuliia

11 Jul 2025

·

Stayed 3 nights

The staff was friendly, the hotel is simple but clean and the housekeeping was cleaning every day in the room. The parking lot is too tight even for the sedan. I mean the covered parking. Breakfast was good, we liked it . I can say that in general we loved the stay at Best Western .

6

Jacy

9 Oct 2025

·

Stayed 1 night

The bathroom was very small and the area around the bunk bed was dirty. It had food debris and candy wrappers down there. Could be cleaner.

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Rooms

Some rooms are spacious and family-friendly (including suites and bunks), but decor is dated and traffic noise is common due to thin windows and walls. Wi‑Fi can be slow or unavailable, and bed/pillow comfort varies.

Related guest reviews

10

Ana

30 Jul 2025

·

Stayed 3 nights

From someone who is alway looking for the best within a budget and ALWAYS doing my research here is my honest upfront review. I did find some bad reviews for this place but also some great ones, so I decided to give it a chance. We had a wonderful stay over all, I got a standard 2 queen with a sofa bed, the room was surprisingly very big and spacious which I was very happy about because most hotels aren’t like that nor many hotels offer a sofa bed nowadays, which was very beneficial. The hotel itself was nice and the room was very clean. The two employees at the desk were also very kind and accommodating with any situation that I brought to them, as well as the cleaning staff. Breakfast was included and is on the fourth floor, which I thought was a bit strange, but that is beside the point. Breakfast included cereal, yogurt, granola, muffins, apples, oranges, pancakes(one day), waffles(the next), scrambled eggs, toast, coffee, and a variety of juices. All in all, I will rate it a 9/10 and my only reason for that is because of the windows in the hotel aren’t fully sealed so they kind of sound like the window is open and unfortunately, we were on the side where the freeway was so it was a little bit loud, but not terrible we were still able to get rest. And secondly, parking was an additional $20 a day on property which was limited if you didn’t get there early. BUT there is parking on the street but because it was Comic-con weekend it made that impossible to do.

8

Luis

22 Aug 2025

·

Stayed 2 nights

The hotel’s breakfast was average. The gym barely had any equipment , but the pool was alright and the beds were good. I was able to rest even though the windows/hotel are right next to a highway; you can hear the noise. The hotel offers ear plugs if you need them though. The overnight parking fee was pretty expensive too.

4

April

17 Jul 2025

·

Stayed 3 nights

The hotel was not at all what we expected. The beds were not at all comfortable and the room is so close to the freeway. The loud freeway noise was all we could hear, even over our sound machine. The lady at the front desk was very helpful and kind, but we cut our three nights to just one night because the room just wasn’t convenient or comfortable.

6

Chad

3 Apr 2025

·

Stayed 1 night

Typical Best Western, with comfortable beds and a very good breakfast. Easy to get to location with a lot of nearby attractions. However, the wifi was non-existent in our room, or hallway for that matter. Also, the freeway noise was very loud, even with the window closed. So, if you get a room facing the freeway, expect to be woken up a lot during your evening.

8

Jose

6 Jun 2025

·

Stayed 3 nights

We had a great time. However, the wifi was really bad.

8

Melanie

13 Jul 2025

·

Stayed 5 nights

Our family stayed in a suite facing the pool. Location is really close to the freeway so I can see how some rooms can be noisy, however our room was fine with the sliding living room door shut. Rooms are a little dated but otherwise clean. Beds were comfortable. Daily breakfast was fine, nothing spectacular but your usual eggs, toast, cereal, waffle or pancakes. Pool and hot tub were clean and kids enjoyed it daily, although small. Overall location is convenient for access to SeaWorld/zoo but not in a location you would walk around. We enjoyed our stay

6

Denise

22 Aug 2025

·

Stayed 1 night

The staff were friendly and welcoming. The room was the perfect size and spacious. However, it needs updating. It looks old and out dated.

6

Rudy Joya

19 Jul 2025

·

Stayed 3 nights

The room was next to the freeway and could hear all the traffic and could also her others in other rooms

8

Rachel

8 Mar 2025

·

Stayed 2 nights

I like how close it is to the attractions in SD. However, I didn’t like how the rooms, especially the ones close to the freeway, seem to not have any soundproofing. You can hear the cars on the freeway.

8

Sue

24 Oct 2025

·

Stayed 3 nights

Friendly, helpful staff. Internet was unavailable for first 2 days which was an inconvenience. Hotel could use a refresh but bed was comfortable, shower was hot. Breakfast was nothing out of the ordinary but nice to have a coffee and muffin to start the day.

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Service

Staff are widely described as friendly, welcoming, and helpful. However, some guests experienced slow or inconsistent responses (e.g., long check-in, unfulfilled promises, deposit/refund issues, or overbooking).

Related guest reviews

10

Kathlene

27 Mar 2025

·

Stayed 5 nights

Staff was amazing and accomidating. Very friendly and helpful.

4

Enoch William

25 Feb 2025

·

Stayed 3 nights

The couch in the king suite had stains on it as did the carpet. There was a pair of underwear behind our king bed. It was noisy with traffic and people. The mattress on the couch pull-out was horrid and basically just a mat with springs. Called guest services to ask for more towels and they said they would bring some up. An hour later, no towels and we had to go get them ourselves. Our room was only cleaned on our first day. Convenient location to Old Town and the freeway. But I would not recommend it.

10

Linda

21 May 2025

·

Stayed 1 night

HANDSDOWN BEST HOTEL IVE EVER STAYED ! And I’ve stayed in many ! The manager, Jessica , and Ashley made my family and I feel very welcome and comfortable and super friendly, once you stay there once you will not want to book any other place! Overall amazing staff and great hospitality from everyone. (: very happy and satisfied with my stay at best western! 😊

10

Suzy

22 Jun 2025

·

Stayed 1 night

The rooms were nice and clean thanks to Manager Val for helping us.

4

Andrew

3 Nov 2025

·

Stayed 1 night

Showed up at 6pm and got to wait an additional 30 minutes to check in since they only had one person working the desk and she decided she wanted to take a break while a dozen people waited in the lobby for there room.

2

Fan

4 Aug 2025

·

Stayed 2 nights

It was a terrible experience. We arrived at the hotel only to be told that all rooms were sold out—there was no room for us! We had reserved two rooms and paid in full, yet there was nothing available. We were traveling with seniors and a young child, and suddenly had nowhere to stay despite having made a proper reservation and payment. There was no explanation, no apology. The staff just kept repeating, 'All rooms are sold out.' They could not—or refused to—offer any assistance. Absolutely terrible! I would strongly advise against booking this hotel. I've never heard of any hotel canceling a paid reservation without notifying the guest, and no one should ever experience that.

4

christina

18 Nov 2025

·

Stayed 3 nights

Very welcoming upon arrival the lady who checked us in was amazing, but the TVs kept turning off because of wiring (management stated), the toilets then kept getting clogged , then the rain caused a leak in the window seal manager then forgot about us, after promising us to move rooms also offered a discount from the car but upon check out said the notes didn't state that but management wasn't on property during our check out time

10

Faith

13 Oct 2025

·

Stayed 1 night

Check in very easy, excellent customer service

10

Lorraine

14 Jun 2025

·

Stayed 2 nights

We were greeted immediately with a hello and smile from an employee just walking across the lobby, then again at the front desk. The front desk was kind and patient explaining to us where to park and where our room was. I am soory I didn't get her name. She deserves a shout out. The rooms were very clean, spacious with beds that as soon as I laid on it automatically said ahh. Very comfortable. The breakfast was like you would expect from a free hotel continental breakfast. With that said, I do have to mention the food was fresh, tasty, had great hours, coffee was good. There was always someone there, refilling, cleaning up and again was very nice. I would absolutely stay there again.

2

Mohammad

9 Oct 2025

·

Stayed 3 nights

I would like to share my honest experience to help improve this hotel’s service. I stayed here for three nights, and unfortunately, the room was not in good condition. The shower lock was broken, and on the first day, the room key system didn’t work due to a key activation issue. The room was also very noisy since it was right beside the freeway, making it difficult to sleep. During my stay, I requested room service each day, but housekeeping only made the bed without replacing towels or refreshing any items. Another concern was the deposit process no receipt was provided when I paid, and as of now, I still haven’t received my deposit back. I hope management reviews these issues and improves the hotel’s service and communication for future guests.

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Location

Very convenient for SeaWorld, the zoo, Old Town, beaches, and freeway access. The immediate area is more car-oriented with limited walkable dining and some reports of a sketchy feel or traffic noise.

Related guest reviews

10

Dora

15 Aug 2025

·

Stayed 1 night

Good location. Good breakfast. Comfy.

8

Herb

13 Aug 2025

·

Stayed 2 nights

Parking is off site and have to pay $22 aday to park. Bathroom is out dated and toilet difficult to flush. Breakfast was good. Location was convenient.

8

Chris

20 Mar 2025

·

Stayed 1 night

No places to eat within walking distance , hey have a list of restaurants with addresses of places … stay away from anything that gets you down in the east village …. Cause damn. Best advice stay on the hotel circle service road and head to the mall lots of places to eat within a quick 5 minute drive .

10

Eric

1 Aug 2025

·

Stayed 4 nights

Property is close to many surrounding areas zoo , SeaWorld, beach etc. very nice staff and helpful. Would recommend for families or even a getaway . Unti

8

Lavon

18 Aug 2025

·

Stayed 3 nights

It was a nice in close proximity to most everything we wanted to do. The only remotely negative thing was the lobby was closed when when we checked out because it was very early morning.

8

Toni

28 Aug 2025

·

Stayed 2 nights

Good breakfast options. Friendly staff. Convenient location.

8

Melanie

13 Jul 2025

·

Stayed 5 nights

Our family stayed in a suite facing the pool. Location is really close to the freeway so I can see how some rooms can be noisy, however our room was fine with the sliding living room door shut. Rooms are a little dated but otherwise clean. Beds were comfortable. Daily breakfast was fine, nothing spectacular but your usual eggs, toast, cereal, waffle or pancakes. Pool and hot tub were clean and kids enjoyed it daily, although small. Overall location is convenient for access to SeaWorld/zoo but not in a location you would walk around. We enjoyed our stay

8

Allan Tram

29 Jun 2025

·

Stayed 6 nights

Older hotel located very close to airport, zoo, and sea world. Stayed in room 336 and was able to see fireworks shooting from Sea World every night. Rooms are smaller than how we interpreted by photos. Parking is $26 a night and found out about this added cost upon check in. Other than that, our stay was enjoyable and we made good use of the morning breakfast and pool.

8

Rachel

8 Mar 2025

·

Stayed 2 nights

I like how close it is to the attractions in SD. However, I didn’t like how the rooms, especially the ones close to the freeway, seem to not have any soundproofing. You can hear the cars on the freeway.

8

Kim

25 Jul 2025

·

Stayed 7 nights

Location was amazing!

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Dining

Complimentary breakfast is generally well liked, with hot and cold options and occasional gluten‑free items. Some guests find it basic, repetitive, or limited at times, and seating can get crowded.

Related guest reviews

8

Roxanne

7 Mar 2025

·

Stayed 3 nights

I travel a lot and like to stay at places that offer a free breakfast buffet so that I don't have to go out for coffee. This was one of THE BEST breakfast buffets that I've had! The variety, quality, and taste of hot and cold items everyday was awesome!

4

veronica

6 Nov 2025

·

Stayed 3 nights

The elevator had a big dip that i kept tripping on. They didnt tell me they charged for parking, i noticed it later when I got home. The breakfast was the same everyday. But its free so meh. Just wish they had more options. It was what looked like tukey sausage , scrambled eggs and potatos. Also they had waffles but tbey were soft. I think they had a couple fruit options and some toast and maybe oatmeal. Again it was free but inwish they had different options daily. It was really loud there. I thought the windows were open cause of how loud it was outside. Also cause we were right next to the elevator it was loud all day and night. Also very loud early in the morning with screaming kids cause we were also next to the breakfast area. Dont stay in room 425. Also i slept maybe 2 hrs a night. The beds were not the best but doable. But what really sucked was the hard flat pillows. I was absolutely miserable

8

Luis

22 Aug 2025

·

Stayed 2 nights

The hotel’s breakfast was average. The gym barely had any equipment , but the pool was alright and the beds were good. I was able to rest even though the windows/hotel are right next to a highway; you can hear the noise. The hotel offers ear plugs if you need them though. The overnight parking fee was pretty expensive too.

10

Sanjally

29 Aug 2025

·

Stayed 3 nights

The breakfast was really good.

10

Carolina

20 Jul 2025

·

Stayed 2 nights

Good customer service. Strategic location near SeaWorld in San Diego. Getting a seat at the breakfast place is quite a challenge with so many guests during the holiday season. It's good the hotel provides information to avoid crowds for breakfast.

10

AnnMarie

8 Aug 2025

·

Stayed 4 nights

The staff was beyond great. Super helpful and kind. The breakfast was so awesome and they had a gluten free option. I’d would 100% stay there again.

6

Lenore

28 Sept 2025

·

Stayed 4 nights

The breakfast wasnt that good

8

Sarah

4 Aug 2025

·

Stayed 2 nights

The breakfast buffet was great. The food was hot and there were many food options like eggs, cereal, potatoes, and waffles and pancakes a there was something everyone liked. The beds were incredibly comfortable also. I slept better in this hotel than at home. The only issue I had with this hotel is the parking. They charge you $20 for 12 hours to park which is absolutely insane. We were only staying for two days but we’re looking at spending $150 on parking. I’ve never stayed at a hotel that charged that much for parking. We opted to park on the street instead. This did however make unpaid and loading the car with luggage a bit of a challenge. Other than the parking, everything else was pleasant and we enjoyed our stay.

6

Silvia

26 Nov 2025

·

Stayed 1 night

The metal shower caddies were rusted. The tile in shower was pink it looked like it was not scrubbed well. The Clerk at the front was polite and friendly. At check in and check out. The breakfast was okay, it was basic.

10

sarah

7 Mar 2025

·

Stayed 2 nights

I liked the free breakfast and it was different each day

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Month	Average price
January	US$108
February	US$126
March	US$142
April	US$129
May	US$122
June	US$167
July	US$180
August	US$141
September	US$119
October	US$124
November	US$118
December	US$110

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $212	19 $214
20 $112	21 $112	22 $111	23 $111	24 $111	25 $143	26 $147
27 $112	28 $112	29 $112	30 $112

Su	Mo	Tu	We	Th	Fr	Sa
				1 $105	2 $143	3 $147
4 $135	5 $119	6 $119	7 $135	8 $135	9 $146	10 $145
11 $119	12 $119	13 $119	14 $119	15 $119	16 $144	17 $144
18 $121	19 $120	20 $120	21 $121	22 $121	23 $147	24 $147
25 $121	26 $121	27 $121	28 $120	29 $121	30 $146	31 $145

Best Western Inn & Suites San Diego Zoo -SeaWorld Area

Prices for Best Western Inn & Suites San Diego Zoo -SeaWorld Area

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Accessible

Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 2 Queen Beds

Suite, 2 Double Beds (Living Room)

Suite, Multiple Beds, Refrigerator & Microwave

Suite, 1 King Bed (Living Room)

Standard Room, 1 King Bed

Guest reviews of Best Western Inn & Suites San Diego Zoo -SeaWorld Area

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

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FAQs about Best Western Inn & Suites San Diego Zoo -SeaWorld Area

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