The Sofia Hotel

Room was v. clean, comfortable, quiet, and had great amenities (Nespresso maker, Verden soaps & shampoo etc). Gym was small but also clean and well-equipped. Easy walk to Marina, Little Italy, Convention Center, Gaslamp, and Santa Fe Depot areas. Fair price. Friendly and pprofessional

Great room and staff. Not much amenities but good clean rooms. Downside is parking is outrageous for the property.

Good room. Clean, bed was decent, not very loud. Excellent shower. Very good location. Parking situation is bad - DO NOT use Tower 180 nearby as it's basically a scam.

We really enjoyed our stay! The staff was very helpful and welcoming. We used the bicycles offered and enjoyed sightseeing.

This historic building of a hotel is beautiful. Located conveniently, walking distance from the Gaslamp Quarters, but is relatively quiet & peaceful. Valet parking is very convenient. Staff is very pleasant & accommodating. We were upgraded, too, to their premiere floor. Corner room was cozy, but very aesthetically pleasing.

Everyone was really nice and the room was cleaned every day. The best part they had a filtered water system you could refill your bottles with fresh cold water. We loved our stay!

Restoration of an old hotel. Quick walk to Ralphs supermarket, and a little further to convention center. Good public trans depending on where you are going. The cafe was shuttered and there are a lot of street folk in the area. there is a starbucks on the corner of the building for coffee in the am and a bakery kitty corner in the other direction. i don't think there is currently enough business to support local restaurants and shops at this time so a little spare, still recovering from Covid. Quiet property, clean, good selection of channels on TV. gave us free water bottles and refill stations which was very nice.

Checked in late at night so didn’t experience much. Parking was sketchy for hotel. Stayed for a total of 12 hours - overnight sleep and out in the morning. Hotel is eerie. Elevators are old, creeky and increased my anxiety. Hallways are dimly lit, not bright enough, Felt like I may have been in a suspense movie. Other than that stay was quiet, tv worked, room was clean. Hotel staff were adequate. However, would not stay again due to the feeling of not wanting to leave my room for the fear of getting stuck in an elevator due to malfunction or being chased down the hall by a ghost.

Older property parking limited had to do valet but pretty pricey

The hotel itself is beautiful. The lobby is very welcoming and the front desk staff and bell hop were all extremely pleasant. They gave me a free room upgrade based on my VIP status with Expedia. The elevators are tiny and older. It is a good thing there are only 7 floors, so you don't have to wait long. The hallways are dim and give off a horror movie vibe. Once in the room, it was beautiful as well. It had a living room, vanity outside the bathroom, a rain shower and a large very comfortable bed. Some of the lights in the room didn't work and the coffee provided in the room was not good, but otherwise a great room. The area around the hotel is a little sketchy. There were a ton of homeless people and I wouldn't suggest walking around at night. It is a few blocks from bars/restaurants/CVS, etc. I would recommend this place if you had a car or Uber to where you need to go.

Very Disappointing Stay — Poor Service and Dirty Room I was promised an upgraded room, but it never happened. The room I got was very dirty and definitely not worth $200 a night. There were no basic amenities like toothpaste or toothbrushes — things that even motels provide. When I asked the front desk about it, they just laughed and said they didn’t have any, without even trying to fix the issue. I had to stay for three days watching them make no effort to help or improve the situation. It was honestly frustrating and unprofessional. While the area has shops nearby and seems convenient for business travelers, none of that makes up for the poor cleanliness and lack of basic courtesy. I would never stay here again unless they completely change their service and management approach.

The staff was friendly and helpful. The hotel overall was nice and clean

Room wasnt fully clean. Shower drain was clogged with hair, hand prints all over the room and cup rings on the sink. Most uncomfortable bed, pillows and sheets.

Clean rooms, helpful staff

Great area, room was nice but for some reason it was dusty. There was a layer of dust on the counter top beneath the tv and the side tables next to the bed. Other than that I really enjoyed the hotel! Perfect area, close enough to middle of downtown and walkable to petco park! Uber/lyft had no problems finding and picking us up either.

Found trash in our room from the previous guests. Left over pizza, candy and candy wrappers, socks. Who knows if the even really cleaned and changed the sheets

This hotel is clean and close to everything in downtown

Nice quaint hotel tucked away from the business of the city. I just wish they'd clean a little better before guest arrive. I could tell the room didn't get a deep clean the shower showed signs along with hair throughout the room. Other than that I enjoyed my stay at the Sofia.

The hotel is dark and dingy. My toilet wasn’t cleaned - marks on bowl upon checkin - Yuk! Hair left on floor of bathroom. Mini bar empty, hotel staff at check in - seemed uninterested in being helpful or welcoming. Can name if helpful. Avoid this hotel!

As always, the staff is very friendly. The cleanliness of the room was surprisingly bad and the smell in the corridor on the 7th floor where my room was located was horrible.

Clean rooms, though very small, they were cozy. The location was good for going to both Seaport and GasLamp Quarter. Nesspresso coffee was yummy, digital panel to control room was easy to use. No resraurant or room service. I would stay again.

Clean rooms just a bit outdated. Space is also very cramped. The shower design is also horrible. Water would always get into the floor after showering due to the bad design on the shower door. It’s near everything though so it was convenient if traveling without a car.

I was in one of the newly renovated rooms on the 7th floor and was very impressed. Although the rooms aren’t large, they’re great for a couple or solo business travel in the core and not too far to walk to the Gaslamp District. Nespresso machines a bones for a quality coffee in the morning. Would recommend and would stay again.

Valet parking is $50 per day and $40 self parking per day. Rooms are tiny. Bathrooms have a transparent glass door so be ready to give a show to whoever you travel with. Looks a bit dated on the lobby and hallways. I bet there’s much better options for the price.

Nice decor. Comfortable bed. Good coffee. Small room for the price. Common spaces were warmer than I'd expect on a hot day. Shower didn't drain well.

Great location in downtown. Close to Little Italy. Hotel is clean and staff is friendly. Our room was very dark though. No overhead lights.

Overall the hotel was adequate. The rooms and hallways are very dark. The Wifi signal was quite insufficient. I had better speed using my phone as a mobile hotspot than using the hotel's Wifi.

Air conditioner was outrageously loud. Without a doubt, the loudest air conditioner ever in a hotel room. Everything else was fine. No smart tv. Corner room had very nice views. Not a fan of vanity/sink/mirror not being enclosed along with shower and toilet.

Hotel is conveniently located and walking distance to many places we wanted to visit. Parking fees are outrageous , $40 USD a night on top of the hotel fees. Rooms are clean but very small. Luckily we only stayed for two nights with our teenaged daughter.

The property was neat and clean, But the rooms are very small and the AC didn't work very well.

Had a room adjacent to noisy elevator. Staff moved us to a nice quiet room. Lovely hotel. Great location

Lovely hotel, very convenient for walking around downtown san diego. The staff was very friendly and helpful. Overall, enjoyed the experience was wonderful!

Paulina from the Front Desk gave is excellent costumer service, shoutout to her.

We checked in, the clerk wasn't friendly but she wasn't rude either...I asked about the parking and she said since we have a placard it would be free to park where the meters are otherwise it's still $40 to park in the lot behind the hotel, but there was no rush to move the car. Well, the was misinformation: we went to the room to drop off out bags and freshen up before heading to get lunch and when we walked outside to check the metered parking area, there was a $60 ticket on my window from the parking attendant. I had to explain to her what we had been told and the attendant asked for our parking slip from the hotel, I explained again that we didn't get one because we have the placard and could park on the street when a metered spot opened up. She finally took the ticket back but I had to move the car right then. When we got back to the hotel, we saw a clerk giving someone bottled water so we assumed it was already in our room since it hadn't been given earlier when we checked in. Well, no that was not the case. We went back to lobby, got the bottles of water and were told they had filling stations on the 1st, 3rd & 5th floors. We left for our event and returned around midnight. The hotel was very quiet which was awesome. the next morning around 8 we went to the lobby to use the wifi because the room's wifi was extremely spotty. When I asked the same clerk who checked us in where the water station was on the 1st floor, she said "there's not one down here", more misinfo!

The property was in a great location, Martha at the front desk was rude, asked for a copy of the charges prior to check in, she said I couldn’t have one, asked if I could take a picture I couldn’t take one, at check out she talked poorly of Expedia and why they indicate resort fees. The room was supposedly renovated, but had so many flaws I don’t have enough characters to point them all out.. to spend $75 extra a night to park your car and made up fees is a unfortunate money grab.

Enjoyed staying at The Sofia - the room was fantastic. The room was modern, very clean and very comfy. Location was ideal as well. The rooms were awfully warm though - placed AC at 68, and after 4 hours, the room remained warm. Called front desk 4 times until they picked up, and when he did, he abruptly told me the rooms don’t go below 74, and he couldn’t help me. The lobby had stained carpets as well, so it wasn’t the best first sight when arriving.

Terrible service at check in the hostess was not pleasant. We booked 2 room and they tried to give us different floors that would separate us from my kids. We had to settle for a downgrade from 1 room with a 1 queen instead of the 2 queens I booked in order to be on the same floor and we were on opposite ends of the floors. The noise from the people next door to us was loud until late at night. The AC wasn’t working we had to call for service. The outlets stopped working intermittent at different times.

Very rude and unprofessional front desk staff

Ian, Scott, and Mariana provided outstanding customer service, which made my stay wonderful. Such great customer support and service are why I will return to the Sofia hotel when I visit San Diego next.

This is a nicely updated historic hotel in the heart of San Diego. Unfortunately, the updates could not do anything about the thin walls that are commonplace in older buildings. First night we were kept awake by the folks in the next room until the wee hours. Fortunately, front desk was super responsive, moving us to an upgraded corner suite for the remainder of our trip and waiving the convenience fee for our troubles. It was a bummer to have a lousy night's sleep, but was impressed with how the staff handled the issue.

Sofia is our go to hotel in Downtown San Diego - we live outside of the city and it’s our choose hotel for staycation. It located in walking distance from everything downtown (Gas Lamp, Little Italy, Embarcadero, Seaport Village, East Village, Petco, Rady Shell, Balboa Theater, Civic Theater, etc). The typically have the best rates of anywhere in the area and the rooms are clean. It isn’t as updated as other places in the area, but it is the best value we’ve found.

Room was v. clean, comfortable, quiet, and had great amenities (Nespresso maker, Verden soaps & shampoo etc). Gym was small but also clean and well-equipped. Easy walk to Marina, Little Italy, Convention Center, Gaslamp, and Santa Fe Depot areas. Fair price. Friendly and pprofessional

Clean room, friendly and helpful staff. Great location for downtown San Diego. The area is a quieter part of downtown. However, it is a quick walk to the Gaslamp Quarter, Little Italy, and the waterfront.

Great old historic hotel. Good service. Nifty flavored water station at desk and water stations on each floor. Exercise room good. Drawback is just the area… smelly sidewalks from homelessness.

Great view and great location. Easy to get to downtown, the coast and balboa park.

It was an overall nice hotel. The rooms are very small and the bed and pillows are not comfortable so we didn’t sleep well. We didn’t have time to take advantage of any amenities but it was a close walk to the civic center which is why we booked it. The area around it had a lot of homeless but didn’t feel unsafe. There were also a lot of restaurants in walking distance which was nice.

Great hotel, the location is amazing as it’s walking distance to anywhere in the city. About a 10 minute walk from Gaslamp where there’s a ton of restaurants!

We can find CVS and 7-Eleven nearby. The Amtrak station (Santa Fe Depot) is located a 10-minute walk away.

The accommodations were visually appealing, with pristine windows and renovations, and a contemporary and refreshing décor. Despite the building's age, it is well-maintained and conveniently located on the outskirts of the Gaslamp District, just a short walk away. However, there are some challenges associated with being in downtown San Diego, including a noticeable homeless population and a lack of accessible public restrooms for their use. During our ventures to restaurants in the Gaslamp District, we encountered some unpleasant situations on the sidewalks.

The hotel itself is beautiful. The lobby is very welcoming and the front desk staff and bell hop were all extremely pleasant. They gave me a free room upgrade based on my VIP status with Expedia. The elevators are tiny and older. It is a good thing there are only 7 floors, so you don't have to wait long. The hallways are dim and give off a horror movie vibe. Once in the room, it was beautiful as well. It had a living room, vanity outside the bathroom, a rain shower and a large very comfortable bed. Some of the lights in the room didn't work and the coffee provided in the room was not good, but otherwise a great room. The area around the hotel is a little sketchy. There were a ton of homeless people and I wouldn't suggest walking around at night. It is a few blocks from bars/restaurants/CVS, etc. I would recommend this place if you had a car or Uber to where you need to go.

The stay was very nice. I liked the hotel, I thought the Valet was very nice, just pricey. Close to everything you would want. The hotel lobby is nice, love the seating and conversational area, but the A/C could be stronger in summer times. Had a problem with TV, maintenance was there within two minutes and fixed the issue. Restaurant wasn’t open yet, bummer. The staff was very pleasant and fun, considering we were all Dodger fans. They played along and was exceptional. I would definitely stay here again.

The food options were limited but everything else was good especially if you have to go to court. It’s within walking distance

Disappoint when arrived find out bar and restaurant under renovation Why wasn’t I told in advance? Valet $50 per night is useless and a ripoff Parker was rarely there

The property says it has a restaurant and Bar which was a major factor in my booking since I am a female traveling alone for work in the city. I don’t like to walk around alone at night so like there to be amenities in the hotels. Very disappointing. Plus no microwave so I couldn’t even just get something for the room

I love the Sophia and we have stayed here many times, but did not like the coffee change. Preferred coffee being served on the 2nd floor, not that coffee served in the room. We’ll either buy coffee at Starbucks or change hotels!!!

I didn't like that the restaurant bar wasn't open and there was no room service. This was Expedia's fault because they said it had these amenities.

Restoration of an old hotel. Quick walk to Ralphs supermarket, and a little further to convention center. Good public trans depending on where you are going. The cafe was shuttered and there are a lot of street folk in the area. there is a starbucks on the corner of the building for coffee in the am and a bakery kitty corner in the other direction. i don't think there is currently enough business to support local restaurants and shops at this time so a little spare, still recovering from Covid. Quiet property, clean, good selection of channels on TV. gave us free water bottles and refill stations which was very nice.

The Sofia was a great place for my boyfriend and I for a short weekend trip. I was actually by myself for the first night and it was nice to have parking on site (he’s usually the driver and downtown areas aren’t my favorite). The rooms aren’t the largest, but they were clean and had a microwave AND a fridge! The free coffee in the morning was also great. It’s also a short walk to gaslamp, which was where we wanted to go. Would definitely stay again :)

Rooms have been renovated and hotel is very nice and clean inside. Outside, there were homeless outside sleeping and walking in front of the hotel, it was odorous of urine. The gas lamp has really changed a lot. Overall, hotel was great, it does not have room service or restaurants.

Limited dining options curtailed any late night snacks as the area is a bit of a food desert after 7pm on the weekday.