Name: Best Western Plus Arroyo Roble Hotel & Creekside Villas
Address: 400 North State Route 89A, Uptown Sedona, Sedona, Arizona, United States of America, Sedona, Coconino County, US
Price range: US$196–US$483 per night
Rating: 8.43

What guests think

Best Western Plus Arroyo Roble Hotel & Creekside Villas draws praise for its central Uptown Sedona location and striking red rock views, along with a generally well-liked free breakfast and family-friendly amenities that include pools, a clubhouse, and creek access.

Many guests also commend helpful service and comfortable beds. However, recurring critiques cite dated rooms, small or awkward bathrooms, dim lighting, and occasional maintenance issues such as noisy or faulty A/C and broken elevators. Cleanliness and housekeeping are inconsistent, and surprise charges for parking or early check-in frustrate some visitors. Expect great views and convenience with trade-offs in age and occasional service gaps.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the outdoor pool and access to a nearby clubhouse with indoor and outdoor pools, sauna/steam, games and racquetball, plus creek access. Drawbacks include parking fees and occasional scarcity, many stairs or off-site facilities, and periodic outages (elevators, pool lighting).

Related guest reviews

8

Howie

3 Sept 2025

·

Stayed 1 night

Parking is limited, not enough spots for the amount of rooms. Best free breakfast I've ever had with many options. Views towards the rocks are amazing. Rooms were clean and bedding was very comfortable. Directly in the shopping district.

8

Jacqueline

25 Aug 2025

·

Stayed 2 nights

Property was great, has a beautiful Mountain View, 2 pools, a sauna, steam room, pool tables and game room. Hotel offered breakfast, which was great for my family to fuel up before taking on the day. Hotel was next to all the shopping and dinning in Sedona, 10 minutes from Slide Roxk and 20 from Cathedral Rock. Having to ask to have pool towels replaced was a little annoying, I wish they would have an area where you can grab fresh ones yourself.

4

Kacy

1 Apr 2025

·

Stayed 1 night

Was not notified there was a parking charge and billed to my credit card without knowledge. Called and refused to credit the $20.

8

Gary

27 Mar 2025

·

Stayed 4 nights

Overall good. Great views from our balcony. The location was great. The breakfast was not good. The eggs were cold and runny. The sausage was undercooked. Didn’t expect much from a hotel breakfast but this was below average. Also didn’t like the extra charge for parking.

8

Dallas

22 Mar 2025

·

Stayed 2 nights

Location and view are terrific. Nice to have a deck to enjoy the amazing Sedona sunrise. Breakfast area well stocked and cheery staff help start the day. Awsome clubhouse with games and pool table, air-hockey etc. even has 2 racquetball courts!

8

miguel

5 Jan 2025

·

Stayed 3 nights

At the top end of Sedona, not sandwiches between businesses or other properties, the Best Western Plus Arroyo Roble was perfect for our first trip to Sedona. Plenty of shopping and restaurants within walking distance. Outdoor heated pool was perfect for mild January weather. Having access to the timeshare clubhouse makes the nightly rate worth it. Plenty of parking. We had a room on the end.

10

Peyton

1 Oct 2023

·

Stayed 3 nights

Location was excellent. Breakfast was excellent! $10 a day parking was a surprise. The air conditioner is very noisy. Screen door does not lock. Front desk staff nice and helpful.

8

Petra

23 Aug 2023

·

Stayed 6 nights

Great staff and location to the downtown. We could park the car and walk everywhere. Nice outdoor pool. Area could around the pool could have been maintained a little better. Sweep the loose leaves and dirt. But nice just the same and great views.

10

Matthew

26 Mar 2023

·

Stayed 1 night

Great property, excellent location. Property has access to an indoor/outdoor pool, sauna and game room, only downside is it’s located in a different building across the street. Still an amazing hotel!!

6

Nicole

25 Mar 2023

·

Stayed 2 nights

Property is in great location. The complimentary breakfast was nice, lots of options. View of red rocks beautiful. Front staff friendly. I didn’t realize the pool and gym were part of another separate property, felt very unwelcome by the staff there. Would not stay here if pool and gym are important to you.

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Cleanliness

Feedback is mixed: many find rooms clean, but repeated reports mention dirty or worn carpets, hair or dust left in bathrooms, and stale odors. Housekeeping is by request and was occasionally missed during stays.

Related guest reviews

10

Masaru

5 Nov 2025

·

Stayed 1 night

Nick, at front desk was so nice and patien and took the time to explain to the questions we did have. right in the middle of the town and easy work to shop and restaurant. room was super clean and spacious. continental breakfast needs to work little better.

10

Luis

29 Jul 2025

·

Stayed 2 nights

My family and I left on July 27th at 7am and returned at 10pm the same day and the beds had not been cleaned or changed, sheets, towels, etc. That was terrible, we expected to arrive to a clean and tidy place after a long day of excursion.

6

Bob

17 Jul 2025

·

Stayed 1 night

Beautiful view. Old wornout carpeting, the bathroom tiles and grout look like they haven't been cleaned in a while. Patio light bulb was burned out so we couldn't sit outside, it was too dark. Got charged for early check-in even though the room was ready. Never was told about the parking fee until I was ready to check out. Not worth the amount that they charge for the room.

6

Rachel

14 Jun 2025

·

Stayed 6 nights

The location is wonderful and the breakfast was above what we expected. The front desk staff was always friendly and helpful. The only negative was asking for towels everyday, and no housekeeping for 6 days. I removed our towels, replaced with new ones, and took out daily trash. Also, extra charges for parking were high. Just seems unnecessary to charge over $20 a day for parking our car, especially when there was free parking right next to the hotel.

6

LAURIE

14 Apr 2025

·

Stayed 4 nights

The suite we rented was clean but basic, no Kleenex, no paper towels in the kitchen, skimpy towels in the bathroom. The furniture was worn. I expected better for the money it cost us.

6

Michael

27 Mar 2025

·

Stayed 4 nights

Great views and perfect location for walking to Sedona restaurants and shops. However, the rooms are getting run down with old carpets, slow draining sinks and tub. The employees do a good job of cleaning the rooms and maintaining the property but it’s getting old and tired. Breakfast is free but not great. We are the free breakfast once and decided we’d rather pay for a better breakfast and eat elsewhere.

10

Shane

28 Sept 2024

·

Stayed 5 nights

Carpets are very dirty. Take a shower and then get out your feet are filthy. Bed sheets were ripped. Other than that staff are polite and courteous.

8

Heather

14 Jun 2023

·

Stayed 1 night

It was probably the cutest BW I’ve stayed in overall. However, there was a clump of hair in the shower that had obviously been there for a very long time and the tub wasn’t scrubbed very clean. I wouldn’t step foot in that. My mom did go ahead and use the shower, but that was actually very gross and unsettling to me-made me wonder how clean anything really was. Also, the sink must have had hair because it clogged with water every time you turned it on. All else was good and the front desk staff were very nice.

6

Noel Giovanni

30 May 2023

·

Stayed 3 nights

room was not clean. need to call to get housekeeping and called to leave a message about needing cleaning plus talked to the front desk to make sure they got my message and they did not clean the room.

6

Gladys

26 Apr 2023

·

Stayed 2 nights

The property is in a nice location, the staff were friendly, breakfast was fine. The room’s fixtures were dusty and a lot of dirt were very obvious under the bed. I can’t forget the dirt, sorry.

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Rooms

Rooms offer balconies with impressive red rock views and generally comfortable beds. Decor is dated with some small bathrooms, dim lighting, and occasional noise from A/C or poor soundproofing; a few rooms lacked features like an in-room safe.

Related guest reviews

6

Jon

4 Sept 2025

·

Stayed 2 nights

This place offers a great view of the Red Rocks in Sedona. Beside that , it is nothing special. We stayed there 20 years ago and nothing has changed except the price and the customer service has gone down. The rooms are very dated. They also try to hustle you in paying more for checking in an hour early!

2

Abigail

5 Aug 2025

·

Stayed 1 night

Great location but that’s where it stops. Room was very dated and the air conditioning unit sounded like a rock launching everytime it came on. No sleep.

10

Charlene

25 Apr 2025

·

Stayed 2 nights

I love the red rock view from my own private balcony! Shopping and restaurants within walking distance. Great location.

10

Jamie

6 Apr 2025

·

Stayed 1 night

Great place! Super comfy beds

8

Barbara

5 Apr 2025

·

Stayed 2 nights

Great location in uptown Sedona, right in the middle of shops and places to eat. This property also has rooms with spectacular mountain views from the balconies and we really enjoyed this aspect. The hotel is sadly out of date, however, and really needs to be remodeled, especially at the prices being charged ($900 for a 2-night Saturday to Monday stay). The room furnishings are really worn, and there is an iPod docking station on the bedside table!!! That's how old and out of date this place is. Breakfast was slightly better than average. No in-room safe. The fridge was not working that well, either.

6

Wade

12 Apr 2024

·

Stayed 2 nights

Room was clean with a nice view. Bathroom was extremely small with no room. Toilet was so low it felt like I was squatting on the floor.

8

Dawn

25 Mar 2024

·

Stayed 2 nights

Great location in the heart of Uptown Sedona! We had a room with a red rock view and it was fabulous. Beds were comfortable and parking was easy.

10

Dr. Anne

13 Oct 2023

·

Stayed 1 night

Beautidul views. Great location. They are dog friendly and we were woken by barking at 6am and the barkong didnt stop until 10am whem the family left. No sound proofing, you can hear every conversation from outside in your room. Outdated rooms overall.

8

Paul

2 Oct 2023

·

Stayed 2 nights

Excellent location, views and sizable room Our room was located in an annex bldg and was very dimly lit upon arrival

10

Peyton

1 Oct 2023

·

Stayed 3 nights

Location was excellent. Breakfast was excellent! $10 a day parking was a surprise. The air conditioner is very noisy. Screen door does not lock. Front desk staff nice and helpful.

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Service

Service is frequently described as friendly and helpful, with staff resolving issues and breakfast teams praised. Some guests reported poor communication, rigid early check-in or parking policies, and occasional rudeness at the desk.

Related guest reviews

10

Masaru

5 Nov 2025

·

Stayed 1 night

Nick, at front desk was so nice and patien and took the time to explain to the questions we did have. right in the middle of the town and easy work to shop and restaurant. room was super clean and spacious. continental breakfast needs to work little better.

10

Carrie

19 Aug 2025

·

Stayed 3 nights

Family vacation to see all the red rocks and we really enjoyed our stay. I wish we had more time to enjoy the pool and game room. Breakfast was very tasty and a good variety of food. The bed was very comfortable if you like a soft bed (which I do) like sleeping on a cloud. All staff we dealt with were very helpful and pleasant. We had the red rock view room and the time spent in the morning on the balcony was very nice. We’re from the East Coast so I wanted to take in ALL of the Sedona sites. Walking distance to many shops, restaurants and very cute town (Uptown Sedona). This hotel is a great location, close to Slide Rock State Park and the view from Airport Mesa Vortex was breathtaking. Close to lots of trails. Fay Canyon and others.

10

Chally

15 May 2025

·

Stayed 1 night

Very kind and helpful greeting at very fast check in for 2 exhausted trav

10

Kathy

31 Jan 2025

·

Stayed 1 night

The weather didn’t cooperate, but my friend and I had a comfortable, clean stay here. The staff was very friendly and professional, and accommodated our last-minute request for a room change without issue. Breakfast was ample and delicious! Close to shops and restaurants.

10

Susan

9 Jun 2024

·

Stayed 3 nights

We loved the location of this hotel. The staff were very helpful and friendly. The breakfast was very good. The rooms are a little run down but very clean and had everything you need. The view of the red rocks cannot be beat! We did have a problem with our room on the second day. The air conditioning stopped working and it was over 100 degrees. We mentioned it in the morning to the woman at the front desk. We were told someone would check it. We came back around 2 and the ten was 77 in the room. Brittany at the front desk was now looking into it. They tried to fix it but couldn’t so they changed our room…problem solved. We also got compensated for one night for our trouble. Thanks Brittany. Beds and pillows were very comfortable….close to restaurants and shopping.

4

moon

2 Sept 2023

·

Stayed 2 nights

Elevator was NOT working. No compensation at all. Front desk woman was very rude.

6

Jose

16 Aug 2023

·

Stayed 1 night

We’ve stayed in a lot of Best Western hotels in the past, the experience was generally good. The Arroyo Roble property however was below expectation, elevator was out of service when we arrived, toilet door lock was defective and doesn’t lock, ice maker in our floor was also out of service and last but certainly not the least the front desk reception manager wasnt customer friendly.

6

jason

21 Jul 2023

·

Stayed 2 nights

We arrived around 1pm - much earlier than the 4pm check in. The first comment out of the desk persons mouth was “if the room is ready, there’s a $25 early check in fee”. I don’t really understand that since it doesn’t cost the hotel more, however, it wasn’t ready. The irritating part is only one of our 2 rooms were ready at 4pm. I asked is we got $25 off and was told no. Seem like they were just after a buck… won’t stay there again.

4

Silvia

17 Jul 2023

·

Stayed 1 night

The lady in the front desk was not very friendly. Check in is at 4pm but she said our room was not ready. We waited in the lobby and finally I asked if we could hang out in the clubhouse while we waited for our room. She should have offered this instead of having me ask.Customer service needs to improve. We have many options for hotels and will not stay here again.

10

Desiree

4 Jul 2023

·

Stayed 1 night

We loved our stay. The view is phenomenal. The staff is so friendly, helpful, and wonderful. Lori the woman who cleaned our room after we checked out. Found my husband’s insulin and fudge we bought for our Mothers in the fridge. She stopped what she was doing, took it downstairs to the office, wrote our room # on it & placed it the refrigerator in case we came back. Also, the guy who checked us in for breakfast, was so helpful. He made time to answer all our questions. I wish we would’ve asked him his name, he was great & knowledgeable. The breakfast was really good and there is a variety of options, delicious! The ladies at the front desk made our check-in & check-out smooth, fast & hassle-free. I think you have a great team there at the Best Western Plus Arroyo Roble Hotel. Thank you all for making our stay in Sedona wonderful and relaxing.

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Location

Central Uptown location is highly walkable to shops, dining, and tours, with easy access to trails, Slide Rock, and the creek. Many appreciate the scenic setting and sunrise views.

Related guest reviews

8

Howie

3 Sept 2025

·

Stayed 1 night

Parking is limited, not enough spots for the amount of rooms. Best free breakfast I've ever had with many options. Views towards the rocks are amazing. Rooms were clean and bedding was very comfortable. Directly in the shopping district.

10

Mark

1 May 2025

·

Stayed 3 nights

Great hotel. Great location. Wonderful view from our room.

10

Charlene

25 Apr 2025

·

Stayed 2 nights

I love the red rock view from my own private balcony! Shopping and restaurants within walking distance. Great location.

8

Barbara

5 Apr 2025

·

Stayed 2 nights

Great location in uptown Sedona, right in the middle of shops and places to eat. This property also has rooms with spectacular mountain views from the balconies and we really enjoyed this aspect. The hotel is sadly out of date, however, and really needs to be remodeled, especially at the prices being charged ($900 for a 2-night Saturday to Monday stay). The room furnishings are really worn, and there is an iPod docking station on the bedside table!!! That's how old and out of date this place is. Breakfast was slightly better than average. No in-room safe. The fridge was not working that well, either.

10

Katie

9 Jan 2025

·

Stayed 1 night

Clean and beautiful place to stay. Great location on the north end of the main drag in Sedona -- so easy to walk to restaurants and shops.

8

miguel

5 Jan 2025

·

Stayed 3 nights

At the top end of Sedona, not sandwiches between businesses or other properties, the Best Western Plus Arroyo Roble was perfect for our first trip to Sedona. Plenty of shopping and restaurants within walking distance. Outdoor heated pool was perfect for mild January weather. Having access to the timeshare clubhouse makes the nightly rate worth it. Plenty of parking. We had a room on the end.

10

Mchael and Tanya

17 Jul 2024

·

Stayed 2 nights

The view out of the back of the property is amazing. Such a fun place to stay with kids. Centrally located and walkable to many places. Would definitely stay here again!!

10

Jacob

3 May 2024

·

Stayed 3 nights

Great location, walking distance to downtown and there is creek nearby. The free breakfast has good variety. Room was clean and had great views from the property.

10

paul

9 Jun 2023

·

Stayed 2 nights

Absolutely loved this hotel. Free parking. Great hot breakfast. A beautiful hotel. Walked out the door to restaurants, bars, shops, etc. Reasonably priced. I can't recommend this hotel enough. Really great. Nice pool and free access to the private club next door with inside/outside pool, recquet ball courts, pool tables, etc. I don't usually write reviews but I loved this hotel as did my wife.

10

Kourtney

18 Feb 2023

·

Stayed 1 night

Excellent location

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Dining

Breakfast is generally well liked for variety and taste, with several guests calling it exceptional. A minority found it below average or poorly executed on some items.

Related guest reviews

8

Howie

3 Sept 2025

·

Stayed 1 night

Parking is limited, not enough spots for the amount of rooms. Best free breakfast I've ever had with many options. Views towards the rocks are amazing. Rooms were clean and bedding was very comfortable. Directly in the shopping district.

10

Carrie

19 Aug 2025

·

Stayed 3 nights

Family vacation to see all the red rocks and we really enjoyed our stay. I wish we had more time to enjoy the pool and game room. Breakfast was very tasty and a good variety of food. The bed was very comfortable if you like a soft bed (which I do) like sleeping on a cloud. All staff we dealt with were very helpful and pleasant. We had the red rock view room and the time spent in the morning on the balcony was very nice. We’re from the East Coast so I wanted to take in ALL of the Sedona sites. Walking distance to many shops, restaurants and very cute town (Uptown Sedona). This hotel is a great location, close to Slide Rock State Park and the view from Airport Mesa Vortex was breathtaking. Close to lots of trails. Fay Canyon and others.

8

Matthew

8 May 2025

·

Stayed 4 nights

We loved staying here. The location is right in the heart of all the shops and restaurants. The grounds are incredible with the most amazing views. The rooms are dated and need a remodel. Small things like new carpet or new cushions on the chairs would make it feel less dated. The staff was helpful and nice. The breakfast was also great with many options including gluten free. I would stay here again.

8

Gary

27 Mar 2025

·

Stayed 4 nights

Overall good. Great views from our balcony. The location was great. The breakfast was not good. The eggs were cold and runny. The sausage was undercooked. Didn’t expect much from a hotel breakfast but this was below average. Also didn’t like the extra charge for parking.

6

Michael

27 Mar 2025

·

Stayed 4 nights

Great views and perfect location for walking to Sedona restaurants and shops. However, the rooms are getting run down with old carpets, slow draining sinks and tub. The employees do a good job of cleaning the rooms and maintaining the property but it’s getting old and tired. Breakfast is free but not great. We are the free breakfast once and decided we’d rather pay for a better breakfast and eat elsewhere.

10

Kathy

31 Jan 2025

·

Stayed 1 night

The weather didn’t cooperate, but my friend and I had a comfortable, clean stay here. The staff was very friendly and professional, and accommodated our last-minute request for a room change without issue. Breakfast was ample and delicious! Close to shops and restaurants.

8

Marie

1 Feb 2024

·

Stayed 5 nights

Best Western was located at the top of Uptown Sedona, within walking distance of shops and restaurants, making it easy to explore the town. The hotel and room itself were clean, although you must request maid service ahead of time since they do not offer it everyday. The view we had from the balcony was great. You also were able to use the pool and hot tub at the nearby clubhouse, which was an added perk (they did have their own pool, but the weather at the time was not great for that.) Breakfast offered was the full buffet and was staffed by hospitable employees. Overall, great value at Best Western Plus in Sedona!

10

Timothy

5 Nov 2023

·

Stayed 1 night

Facility was clean. The breakfast was awesome! The chef Gill made sure food was good and always kept serving spoons clean and would switch the out often with new ones. Best cheese enchilada I ever had. He cared a lot about his food and facility

4

Petra

14 Jun 2023

·

Stayed 2 nights

Tiny bathroom. Terrible breakfast. Price does not match the property. Good customer service and the view was the saving grace.

8

Alan

11 Dec 2022

·

Stayed 2 nights

Great location. Best and most diversified breakfast we’ve had at a hotel.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$177
February	US$219
March	US$346
April	US$370
May	US$270
June	US$186
July	US$169
August	US$154
September	US$236
October	US$305
November	US$268
December	US$219

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $216	17 $365	18 $454	19 $297
20 $196	21 $209	22 $215	23 $215	24 $215	25 $367	26 $367
27 $215	28 $215	29 $215	30 $215

Su	Mo	Tu	We	Th	Fr	Sa
				1 $310	2 $450	3 $463
4 $336	5 $328	6 $328	7 $336	8 $342	9 $481	10 $481
11 $342	12 $342	13 $342	14 $342	15 $336	16 $446	17 $439
18 $342	19 $332	20 $325	21 $325	22 $342	23 $481	24 $483
25 $324	26 $256	27 $275	28 $284	29 $278	30 $374	31 $366

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Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, Refrigerator (Pet Friendly)

Suite, Multiple Beds, Fireplace (With Sofabed)

Standard Room, 2 Queen Beds, Refrigerator

Standard Room, 1 Queen Bed, Accessible (View)

Signature Room, 1 King Bed, Jetted Tub (With Sofabed)

Standard Room, 2 Queen Beds, Patio (1St Floor)

Suite, 1 King Bed, Refrigerator & Microwave (With Sofabed)

Standard Room, 1 King Bed, Refrigerator (With Sofabed)

Standard Room, 2 Queen Beds, Accessible (View)

Signature Room, 1 King Bed, Fireplace (With Sofabed)

Standard Room, 2 Queen Beds, Refrigerator & Microwave (Walk-In Shower, No View)

Standard Room, 2 Queen Beds, Accessible

Standard Villa, Multiple Beds, Kitchen (With Sofabed, Full Kitchen)

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Plus Arroyo Roble Hotel & Creekside Villas

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Prices for upcoming dates