Extended Stay America Select Suites - Fayetteville - Springdale

The room and entire floor smelled of smoke and bad food. It felt very unsafe in the parking lot with several people gathered in the corner where there were no lights. There was no remote for the TV, shampoo, hair dryer. Only a bar of soap. It was just a bad overall experience. Price was increased because of football game that made it even worse.

No pool, ice machines etc. for ten to twenty dollars a night more you can have a newer, nicer hotel within walking distance of this one. The staff are kind but they cannot fix the fact that this place feels run down and old. The smoking in front of the main entrance is also a turn off and there’s always someone there smoking

For the money it’s not a bad place to stay. But they need to invest in some ice machines. There were none on the premises.

Everyone was friendly and helpful. Ice machine was down but they did have ice trays in the rooms so that was a plus.

The room stunk of BO. The hallways stunk terrible. Hallway carpets covered in stains. everything smelled terrible. Would never stay there again. No ice in the building. No vending machines. No hand towels. No soap for the kitchen sink, only 1 tiny bar of soap as the only amenity of the entire place.

Had to take out own trash. Tv didnt work. No linen. No staff.

This place has NO amenities. Theres no ice machine for guests. Front desk simply said “there are ice trays in your freezer, which was not helpful in our situation. There’s a bar of soap in the bathroom, that’s it (besides TP), not even tissues. There’s no coffee pot, no blow dryer, and nothing in the kitchenette (silverware, cups, etc.). You cannot reach the front desk after 9pm unless it’s a maintenance emergency. We stay at hotels quite often. This place was C.H.E.A.P. (You get what you pay for), but Will never stay at one of these again. I don’t like Super 8’s either but that would’ve been much better than here. You’ve been warned.

The pictures are misleading because there is no breakfast. I did see one review that specifically said they had breakfast and there is a picture of breakfast on expedia. The first check-in lady was great but when we couldnt access the side door we were greeting with a lady who didnt appear to ha e any motivation to try and solve the problem or even apologize. When she came out of the office she actually just looked at us and didnt say anything. There wasnt really a cleab place that you went in there. Overall i had a bed to sleep in and could see my car but i will never stay here or an extended stay again.

Hotel had no ice, no access to coffee, limited supply of linens, zero kitchen items in the kitchen, overall rundown appearance and limited or no access to hotel staff. Would never stay there again.

There was miscommunication between Expedia & the hotel (Expedia showed rooms available, hotel did not). We lucked out on one that clerk said a/c may not work, however we booked a room w/2 beds & clerk & manager made it seem like they do not even offer that. Hallways & room had a funky smell. There's no toiletries at all. No coffee pot in the room. Bed was hard. Wifi either didn't exist or wasn't working. Worst part was the confrontation between the manager and the clerk checking me in. Manager berated the clerk during my checkin. She did later apologize. We will never stay at an Extended Stay again.

No one was there to check us in after ten p m. We left after two hours due to finding bed bugs and aroach in our bed. Manager just apologized and told us to get a refund from hotels.com.

Floors in room were yuck, always damp. Cockroach sighting didn’t help.

People smoking in and out the room was stained and dirty just stink overall the stairs and hallway was dirty and smelt bad ppl just in and out constantly

Bugs and so odor.

My husband and I always go but this time we had a super dirty room. The refrigerator still had a lot of food from previous guests. The bathroom was very dirty. In fact, this time it was terrible.

This place was disgusting! There was a smell when I got in that I assumed was someone cooking, but when I got to my floor I knew it was just the place. It was so bad I couldn’t sleep, I ended up booking a room at a holiday inn express and trying to get a refund that they apparently denied. If you get the opportunity to stay here, DO NOT take it. Sleep in your car if you have to.

The room stunk of BO. The hallways stunk terrible. Hallway carpets covered in stains. everything smelled terrible. Would never stay there again. No ice in the building. No vending machines. No hand towels. No soap for the kitchen sink, only 1 tiny bar of soap as the only amenity of the entire place.

Avoid at all costs.... dirty dirty dirty. Suspicious stuff on walls the drains were gross the door doesnt latch shut we had to push the fridge in front of it. Not at all happy. False advertisement

Horrible! Nothing like pictures. Smells and you feel uncomfortable with how filthy the whole hotel is. Nothing positive.

This property smells awful. The hallways stink, the rooms smell to a mix of cigarette smoke and dirtiness. Even though I stayed at a non smoking room. I will never stay at any hotel of this same hotel chain. It was a last minute booking. Never again

No tv couldn't make Internet or service connection, no one at the front desk, dogs barking.. no I wouldn’t stay there again

The person checking us in was so kind! The stay was good. Had a family emergency and it held us through the tough times. The only complaint I have was the door seems a little wobbly when closing it but other than that it was

Had to take out own trash. Tv didnt work. No linen. No staff.

The hotel is very outdated. It had a lingering smell and our window wouldn't close completely. The carpet was filthy and at about 11:00 p.m. the front desk was closed completely.

Totally out of date. Needs desperate updates! Area seems sketchy.

The strangest check-in the lobby was closed and had to call on the lobby phone to check in. A nighttime attendant came down and took my id and went and prepared two room keys. The room was alright but the bathroom smelled like stale cigarettes even though the listing said non-smoking room alright but paint was peeling off the bathroom door. Property was not listed up well at night seemed very dark. Ok for 1/2 night stay (we checked in at 11:30) but was sure ready to leave in AM.

For an older building, it was in remarkable shape. Rooms clean and i was suprised by having a kitchenette. Little noisy but it was iff I49.... overall i am satisfied and will probably use again end of month

They allow kids to run around alllll night… and I mean all night, through the halls and in the rooms. I’ll never stay there again

Quiet although close to Interstate.

There was miscommunication between Expedia & the hotel (Expedia showed rooms available, hotel did not). We lucked out on one that clerk said a/c may not work, however we booked a room w/2 beds & clerk & manager made it seem like they do not even offer that. Hallways & room had a funky smell. There's no toiletries at all. No coffee pot in the room. Bed was hard. Wifi either didn't exist or wasn't working. Worst part was the confrontation between the manager and the clerk checking me in. Manager berated the clerk during my checkin. She did later apologize. We will never stay at an Extended Stay again.

We didnt get past the check in desk. The lady trying to help was very nice, but we booked 1 night at this location through travelocity and the computer system changed to where they cannot do only one night. Our reservation was Cancelled without notification to us unfortunately

Hotel was secluded in a very dark area with freeway right on back side. Initial thought was that this place is unsafe…. Several men hanging out in dark parking lot with very suspicious man and lady standing at entrance smoking. Entering the hotel the lobby was dim lit and front desk had meter gate closed down over it. No one to check us in. The couple we passed outside came in lobby and told us office was closed even though sign said 10pm and it was only a little after 9pm. They said we have to call for attendant so we did several times and no answer. This place we found out later ( it’s not listed as such) is a permanent residents facility and not just extended stay. I would say this place, by far is the worst hotel we have ever been in. Not safe, not clean, no lighting, sketchy people hanging in parking lot and no check in staff…. Not to mention the metal gate needed for checkin desk. We left and found another hotel for the night. Next day Called and spoke with Melanie who is front desk and she apologized and processed a refund. We use hotels.com regularly and I think this residential hotel is way beneath their quality and their pics of this hotel are not even close to what it actually looks like.

Had a room book the hotel wouldn’t accept the hotel card when it already had charged me on my end had to call hotel .com to try to get me check in after I drove 3 hours to get here it took hotel . Com 2 and a half hours later to get me a room at another hotel I’m very glad they did after but I miss my event that I had drove three hours for just to have to get up and drive three hours back was a waste of my trip lost my tickets to event and waste of gas very upset.

Everyone was friendly and helpful. Ice machine was down but they did have ice trays in the rooms so that was a plus.

I didn’t get to check in or stay. Office was closed I will dispute this charge on my card as well if I don’t get a refund

The manager was really nice and very welcoming I will definitely come back again.

When we arrived, there was no one to check us in, needed to wait about 10min. I would guess it was the maintenance person said, she's outside, i went outdide to see if i could give someone, ni one around. When she finally walked in, no apology, nor good customer service. The room was not that clean, tub, no kleenex, or ameneties. Was not very happy for the price we paid, we expected at least these things. Will not return.

This place has NO amenities. Theres no ice machine for guests. Front desk simply said “there are ice trays in your freezer, which was not helpful in our situation. There’s a bar of soap in the bathroom, that’s it (besides TP), not even tissues. There’s no coffee pot, no blow dryer, and nothing in the kitchenette (silverware, cups, etc.). You cannot reach the front desk after 9pm unless it’s a maintenance emergency. We stay at hotels quite often. This place was C.H.E.A.P. (You get what you pay for), but Will never stay at one of these again. I don’t like Super 8’s either but that would’ve been much better than here. You’ve been warned.

Hotel had no ice, no access to coffee, limited supply of linens, zero kitchen items in the kitchen, overall rundown appearance and limited or no access to hotel staff. Would never stay there again.

desk personell was awesome. Kudos to christopher

The room and entire floor smelled of smoke and bad food. It felt very unsafe in the parking lot with several people gathered in the corner where there were no lights. There was no remote for the TV, shampoo, hair dryer. Only a bar of soap. It was just a bad overall experience. Price was increased because of football game that made it even worse.

Hotel was secluded in a very dark area with freeway right on back side. Initial thought was that this place is unsafe…. Several men hanging out in dark parking lot with very suspicious man and lady standing at entrance smoking. Entering the hotel the lobby was dim lit and front desk had meter gate closed down over it. No one to check us in. The couple we passed outside came in lobby and told us office was closed even though sign said 10pm and it was only a little after 9pm. They said we have to call for attendant so we did several times and no answer. This place we found out later ( it’s not listed as such) is a permanent residents facility and not just extended stay. I would say this place, by far is the worst hotel we have ever been in. Not safe, not clean, no lighting, sketchy people hanging in parking lot and no check in staff…. Not to mention the metal gate needed for checkin desk. We left and found another hotel for the night. Next day Called and spoke with Melanie who is front desk and she apologized and processed a refund. We use hotels.com regularly and I think this residential hotel is way beneath their quality and their pics of this hotel are not even close to what it actually looks like.

Check in was fine, the hotel was dirty. Loud music and no quiet policy enforced. No lights on in the parking lot or front entrance. Left at 7:30am and no one at front desk and front desk was closed with a metal divider. Really want my money back!

Seemed like a very shady area.

The strangest check-in the lobby was closed and had to call on the lobby phone to check in. A nighttime attendant came down and took my id and went and prepared two room keys. The room was alright but the bathroom smelled like stale cigarettes even though the listing said non-smoking room alright but paint was peeling off the bathroom door. Property was not listed up well at night seemed very dark. Ok for 1/2 night stay (we checked in at 11:30) but was sure ready to leave in AM.

It was an average place to stay. A little hard to find. The entry to the hotel/parking lot was on a side street. No signs on the main street saying turn here.

Chevy up on that ISR on the third on the third floor. It looks like it nobody’s been there for ages. It’s right next to the freeway so Kansai right next to the freeway. It didn’t dawn on me when I entered into it because it was later in the evening, and I came from a different angle, not a place I would go back to again

This place was not clean, sketchy people hanging outside and the managers keep very strange hours. Will not be back.

Quiet although close to Interstate.

Stayed for about a week and absolutely loved it. Room was super clean and very spacious. The staff was nothing but wonderful, and the manager Scott was so so nice and so helpful for us! I would absolutely recommend this place for anyone looking to stay in NWA for a bit, it’s a decent range from almost everything and even being by the interstate it’s so quiet. I can’t wait to come back here!

Desk area smelled like smoke, there is no breakfast as advertised. Hallways and elevator floors are filthy. Furniture in room was worn and torn. Bed sheets were scratchy. Room was heavily cleaned with bleach (probably not diluted) our eyes, throat, and nose burned. Floor was sticky. Desk attendant was friendly and helpful. Housekeeper was friendly.Dirty folded towel in bathroom. Property has potential to be better.

This place has NO amenities. Theres no ice machine for guests. Front desk simply said “there are ice trays in your freezer, which was not helpful in our situation. There’s a bar of soap in the bathroom, that’s it (besides TP), not even tissues. There’s no coffee pot, no blow dryer, and nothing in the kitchenette (silverware, cups, etc.). You cannot reach the front desk after 9pm unless it’s a maintenance emergency. We stay at hotels quite often. This place was C.H.E.A.P. (You get what you pay for), but Will never stay at one of these again. I don’t like Super 8’s either but that would’ve been much better than here. You’ve been warned.

The pictures are misleading because there is no breakfast. I did see one review that specifically said they had breakfast and there is a picture of breakfast on expedia. The first check-in lady was great but when we couldnt access the side door we were greeting with a lady who didnt appear to ha e any motivation to try and solve the problem or even apologize. When she came out of the office she actually just looked at us and didnt say anything. There wasnt really a cleab place that you went in there. Overall i had a bed to sleep in and could see my car but i will never stay here or an extended stay again.

Hotel had no ice, no access to coffee, limited supply of linens, zero kitchen items in the kitchen, overall rundown appearance and limited or no access to hotel staff. Would never stay there again.

There was miscommunication between Expedia & the hotel (Expedia showed rooms available, hotel did not). We lucked out on one that clerk said a/c may not work, however we booked a room w/2 beds & clerk & manager made it seem like they do not even offer that. Hallways & room had a funky smell. There's no toiletries at all. No coffee pot in the room. Bed was hard. Wifi either didn't exist or wasn't working. Worst part was the confrontation between the manager and the clerk checking me in. Manager berated the clerk during my checkin. She did later apologize. We will never stay at an Extended Stay again.