What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee of approximately EUR 20 per person.

Does the property allow pets?

Pets are allowed at the property with a fee of EUR 30 per pet, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

The standard check-in time is 3:00 PM and check-out time is 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features does the property offer?

The property features wheelchair accessible facilities (limited), including step-free entrances and elevators. However, specific details about accessible rooms and bathrooms are not provided.

What is the property's location in relation to key landmarks?

The property is centrally located in Venice, just 8 minutes by foot from Giardini della Biennale. It is also close to notable attractions such as the Bridge of Sighs and Doge's Palace, with distances ranging from 0.4 to 2.2 km.

What are the policies for guests staying with children?

Children 17 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding. All guests, including children, must be present at check-in and show a government-issued photo ID.

Hotel Indigo Venice - Sant'Elena

Average nightly price at Hotel Indigo Venice - Sant'Elena by IHG by month, last 12 months (USD)
Month	Average price
January	$123
February	$178
March	$180
April	$265
May	$478
June	$359
July	$245
August	$212
September	$477
October	$313
November	$190
December	$157

What guests think

At Hotel Indigo Venice - Sant'Elena by IHG, guests often highlight the peaceful, residential setting with easy vaporetto access and mostly welcoming staff, making it a relaxing base away from Venice's busiest areas after days spent sightseeing.

Rooms are often comfortable and sometimes spacious, but several reviews cite weak or faulty air conditioning and occasional maintenance issues. Cleanliness feedback is largely positive, though a few guests reported serious problems such as pests and housekeeping oversights. Breakfast is generally well liked, yet quality or selection feel inconsistent to some, and a couple of guests found the restaurant or nearby dining options limited or underwhelming. Expect a peaceful base with a few comfort and dining caveats.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests often praise the garden and courtyard, and some enjoyed the attractive bar and cocktails. A few comments note the on-site restaurant’s ambience or value could be better.

Related guest reviews

10

Corinne

May 6, 2023

·

Stayed 3 nights

Hôtel avec jardin en dehors des sites touristiques mais à proximité d’un arrêt de vaporetto et d’un parc.

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10

Ben

Aug 26, 2024

·

Stayed 2 nights

Amazing hotel in a lovely, quiet area in Venice - accessible from the main train station via 4.2 and 5.2 ferry, takes about 30 minutes. The welcome from the reception team was excellent, warm and friendly, the hotel has a lovely courtyard, for relaxing and sunbeds. Breakfast is fabulous and super value. Overall a wonderful stay.

10

Jeffrey

Sep 15, 2023

·

Stayed 2 nights

The hotel is amazing. It is removed from the downtown area, which is great because you get to avoid the mass of tourists. The neighborhood is beautiful, quite, and mostly occupied by native Venetians. The water bus stop is a 3 minute walk away and it gets you right downtown in just a few minutes. Or you could walk 20 minutes to San Marco, and the walk is safe and beautiful. Good amount of restaurants in the area, but lots more just a short walk away. The staff was wonderful, the facility was clean. The garden was lovely. I would stay here when I come back to Venice.

10

sarah

Dec 14, 2024

·

Stayed 3 nights

A lovely little hotel. Beautiful bar area, lovely staff and in a really quiet part of Venice, but only 10 minute walk from the centre!

10

Carlee Elizabeth

Mar 14, 2023

·

Stayed 3 nights

The hotel is gorgeous. It’s in a rather quiet area of Venice which was really nice to come back to after a busy day. From 8am, you can hear the local bells ringing on the hour or the calls for church on Sunday. I believe there were some repairs occurring to the main courtyard rooms but it was not a disturbance during our stay (over the weekend). We stayed with an included breakfast that had a lot of variety in food and was hosted in a lovely area. Outside of that, I did not notice other amenities. The front-desk staff were friendly and knowledgeable, with many great recommendations. Would highly recommend a stay here.

10

Ugo

Mar 15, 2022

·

Stayed 3 nights

Super Hotel à Venise, disposant d'un jardin ce qui est un luxe sur cette ile. L'hotel n'est pas à Venise même mais la balade de cet hotel à la place St Marc est magique (20 min max). Tout le monde est vraiment adorable (Reception Bar ...) Franchement c'était parfait rien à dire. MERCI

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10

Karin

Jul 19, 2022

·

Stayed 2 nights

Trevligt hotell i vacker omgivning. Personalen var trevlig och rummet var väldigt fint. Lobbyn och trädgården är också superfina. Det var skönt att inte bo allt för nära de största turiststråken.

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8

Philipp

Mar 31, 2024

·

Stayed 3 nights

Ein sehr schönes Hotel in sehr ruhiger Lage. Das Personal und der Service waren zuvorkommend und freundlich. Man ist fußläufig in ca. 25 min am Markusplatz. Eine Bootshaltestelle ist 3 min vom Hotel entfernt, von wo aus die umliegenden Inseln erreichbar sind. Einziger Kritikpunkt: Das Essen im Hotelrestaurant Savor ist Preis-Leistung-technisch nicht so zu empfehlen. Dann lieber in die Restaurants in der Nähe gehen. Das Frühstück ist aber gut und reichhaltig, v.a. was Süßspeisen und Gebäck betrifft.

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8

Dan

Apr 21, 2025

·

Stayed 6 nights

Great cocktails with attention to detail and personal likes. We'll worth a visit

8

ANTOON

Mar 16, 2022

·

Stayed 5 nights

Globaal best meegevallen. Hoewel lekker eten toch een minder aangenaam restaurant. Tochtig gezien bar en receptie in dezelfde ruimte en meerdere buitendeuren. Reserveren van een bepaalde tafel loopt herhaaldelijk mis. 's Avonds opzettelijk (timer) veel te donker: iets aan tafel lezen lukt dan nauwelijks.

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Cleanliness

Many reviews describe the property and rooms as very clean. However, a few reports cite serious issues such as bed bugs, insects, and occasional housekeeping lapses.

Related guest reviews

10

Paulo

Feb 5, 2024

·

Stayed 3 nights

The service we received from reception, restaurant, and housekeeping was exceptional. Our room was immaculately clean with a delightful fragrance. The bed was comfortable, and everything was perfect overall. Additionally, the food was excellent.

10

Jeffrey

Sep 15, 2023

·

Stayed 2 nights

The hotel is amazing. It is removed from the downtown area, which is great because you get to avoid the mass of tourists. The neighborhood is beautiful, quite, and mostly occupied by native Venetians. The water bus stop is a 3 minute walk away and it gets you right downtown in just a few minutes. Or you could walk 20 minutes to San Marco, and the walk is safe and beautiful. Good amount of restaurants in the area, but lots more just a short walk away. The staff was wonderful, the facility was clean. The garden was lovely. I would stay here when I come back to Venice.

6

Karin

Oct 17, 2024

·

Stayed 7 nights

Frühstückauswahl limitiert. Kleine Zimmer aber sehr sauber. Gut zu Fuss erreichbar vom Bahnhof. Stolzer Preis.

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6

Tianyuan

Sep 10, 2023

·

i dont think it is a four stars hotel.. bugs on the floor.. many mosquitos

6

Nathalie

Jun 2, 2024

·

Stayed 3 nights

Sehr schönes Umgebung. Vergessen unseren Zimmern sauber zumachen.

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4

I-CHING

Aug 26, 2024

·

Stayed 2 nights

Disappointed 1. AC water dripping from the ceiling all night 2. Cleaning staff left the tissue paper inside the bidet instead of where it’s supposed to be Not up to the IHG standards I expected

8

Salvatore

Oct 15, 2023

·

Stayed 1 night

Albergo pulito i zona tranquilla e decentrata dal caos di Venezia centro con giardini limitrofi

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2

William

Mar 5, 2025

·

Stayed 3 nights

Woke up to bed bugs and bites had to leave the hotel in the middle of the night. No refund has been given.

10

ben

Apr 10, 2022

·

Stayed 3 nights

Very impressed with this hotel, it was immaculately clean, and very well decorated. Our room was spacious and comfortable (although I was unsure if the a/c was working!). Staff at the hotel were very welcoming and helpful also. The hotel is South of the hustle and bustle of centre of Venice, which was great after a busy day, whilst being in easy reach of the landmarks from Saint Elena water bus routes. Would highly recommend.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often comfortable and sometimes spacious, with good beds and showers. Recurring complaints mention weak or faulty air conditioning and occasional maintenance issues.

Related guest reviews

10

Ashok Kumar

Jun 22, 2024

·

Stayed 2 nights

Cool staff. Improve room amenities.

6

Karin

Oct 17, 2024

·

Stayed 7 nights

Frühstückauswahl limitiert. Kleine Zimmer aber sehr sauber. Gut zu Fuss erreichbar vom Bahnhof. Stolzer Preis.

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10

Rhea

Jan 7, 2024

·

Stayed 3 nights

Stayed here for 3 nights with my husband and we absolutely loved it. Bed was super comfy and the rainfall shower was just perfect. Couldn't recommend it enough

8

shazmin

Sep 8, 2024

·

Stayed 3 nights

**Pros:** - The location is quite convenient if you're planning to use water taxis, as they are close by. - Beautiful views and scenic surroundings, making it a nice spot to relax. - It’s not in the heart of the city but still has easy access to the main areas via public transportation. **Cons:** - There aren't many dining options nearby, so you’ll likely need to travel to find good restaurants. - The hotel was difficult to locate on our first visit, which added a bit of frustration. - Unfortunately, the staff were not very welcoming. They were blunt and not very helpful when we had questions. - While the hotel itself is quite pretty, the air conditioning situation was a major letdown. We ended up requesting an additional fan, which barely helped in the heat. Overall, it’s an okay choice for a short stay, but there are some issues that need to be addressed to make it a more comfortable experience.

8

Alex

May 6, 2025

·

Stayed 3 nights

The location is great - in a nice peaceful neighborhood away from the crowds. The vaporetto is very convenient. The room was good and the public areas are nicely decorated. The breakfast was plentiful but not good quality. I'd rather have reduced choice. The orange juice tasted like cordial / squash!

4

I-CHING

Aug 26, 2024

·

Stayed 2 nights

Disappointed 1. AC water dripping from the ceiling all night 2. Cleaning staff left the tissue paper inside the bidet instead of where it’s supposed to be Not up to the IHG standards I expected

6

Markos

Jul 23, 2024

·

Stayed 3 nights

The AC in our wasn’t working properly it was extremely hot all 3 days during our stay. Concierge was helpful and attended to our matter immediately. However, the AC stil has some issues and clearly wasn’t working to full capacity. Paid $1500 for 3 unpleasant hot sleep nigts.

10

ben

Apr 10, 2022

·

Stayed 3 nights

Very impressed with this hotel, it was immaculately clean, and very well decorated. Our room was spacious and comfortable (although I was unsure if the a/c was working!). Staff at the hotel were very welcoming and helpful also. The hotel is South of the hustle and bustle of centre of Venice, which was great after a busy day, whilst being in easy reach of the landmarks from Saint Elena water bus routes. Would highly recommend.

10

Patricia D

Nov 19, 2023

·

Stayed 7 nights

In a quiet part of Venice away from all the crowds. Easy walk to the Vaporetto. First night in years I haven’t needed an eye mask or earplugs to fall asleep. King size bed and spacious room. We chose the one with its own private balcony. Breakfast every morning started the day off right. I would stay here again.

10

Gratian

Dec 29, 2024

·

Stayed 1 night

Big, modern rooms. Very nice property.

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Service

Service is widely praised as friendly, welcoming, and helpful, especially at the front desk. There are occasional reports of unhelpful interactions, housekeeping oversights, or understaffing at check-in.

Related guest reviews

10

Gilles

Jun 25, 2025

·

Stayed 3 nights

Bel hotel moderne , personnel très sympathique et professionnel On est à 3 arrêt de Vaporeto de la place San Marco , près d'un parc , calme et frais

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10

Paulo

Feb 5, 2024

·

Stayed 3 nights

The service we received from reception, restaurant, and housekeeping was exceptional. Our room was immaculately clean with a delightful fragrance. The bed was comfortable, and everything was perfect overall. Additionally, the food was excellent.

6

RAFFAELE

Feb 7, 2022

·

Stayed 1 night

Al mio arrivo la camera non era disponibile. Solo (una) n.1 Receptionist ed è impensabile in albergo che si prega di essere a 4 stelle. Una reception scarna, scarsa ed insufficiente

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10

Cathy

Oct 15, 2024

·

Stayed 3 nights

Staff at front desk very welcoming , remembered us and helpful

6

Helena

Jan 5, 2022

·

Stayed 1 night

Spacious rooms and amenities, good breakfast and away from the fuss of Piazza S.Marcos, good to have another perspective of the island and walk around or morning run. Not very keen on helping customers with information (wrong information send by email regarding covid test needed to check-in/teste centers available and also no help provided to get museums tickets).

10

Annette

May 2, 2025

·

Stayed 7 nights

The hotel is in a lovely quiet area away from the hustle and bustle of central Venice which was very welcome after a day seeing the sights. The vaporetto stop is a couple of minutes away which makes it very easy to get about. The staff were helpful and friendly and the breakfasts were excellent with lots of choice to suit all tastes.

10

JEFFREY

Sep 13, 2025

·

Stayed 1 night

Incredible friendly and helpful staff

10

Mayre

Mar 25, 2024

·

Stayed 1 night

Staff is very welcoming and hospitable. We needed to leave our luggage after checkout to do some last minute site seeing and the staff waa very accommodating. Additionally, when we made our reservations we forgot to add the continental breakfast option. The staff helped us add breakfast and at a discounted rate. Really nice stay.

10

Martha

Jul 12, 2025

·

Stayed 2 nights

Beautiful. Great location. Wonderful staff!

10

arturo

May 20, 2022

·

Stayed 3 nights

Excepcional trato y servicio del staff, ¡ altamente recomendable!

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Location

Set in a quiet residential area away from crowds, with a vaporetto stop a short walk away and straightforward access to major sights and the Biennale. Some note limited dining options immediately nearby.

Related guest reviews

10

Corinne

May 6, 2023

·

Stayed 3 nights

Hôtel avec jardin en dehors des sites touristiques mais à proximité d’un arrêt de vaporetto et d’un parc.

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10

Gilles

Jun 25, 2025

·

Stayed 3 nights

Bel hotel moderne , personnel très sympathique et professionnel On est à 3 arrêt de Vaporeto de la place San Marco , près d'un parc , calme et frais

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8

Leonore Kristin

May 9, 2024

·

Stayed 2 nights

Fint hotell, god service og trygt. Kort avstand til båt transport. Matmyndigheter kort unna. Sengene var noe harde og ble litt skuffet over frokosten.

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10

Jeffrey

Sep 15, 2023

·

Stayed 2 nights

The hotel is amazing. It is removed from the downtown area, which is great because you get to avoid the mass of tourists. The neighborhood is beautiful, quite, and mostly occupied by native Venetians. The water bus stop is a 3 minute walk away and it gets you right downtown in just a few minutes. Or you could walk 20 minutes to San Marco, and the walk is safe and beautiful. Good amount of restaurants in the area, but lots more just a short walk away. The staff was wonderful, the facility was clean. The garden was lovely. I would stay here when I come back to Venice.

10

sarah

Dec 14, 2024

·

Stayed 3 nights

A lovely little hotel. Beautiful bar area, lovely staff and in a really quiet part of Venice, but only 10 minute walk from the centre!

10

kimberly

May 6, 2024

·

Stayed 4 nights

Very quiet, residential area. Really only 2 dining options nearby but both were our favorites in all of Venice. Breakfast was lovely but not exceptional. This is the perfect location for touring the Venice Biennale.

10

Annette

May 2, 2025

·

Stayed 7 nights

The hotel is in a lovely quiet area away from the hustle and bustle of central Venice which was very welcome after a day seeing the sights. The vaporetto stop is a couple of minutes away which makes it very easy to get about. The staff were helpful and friendly and the breakfasts were excellent with lots of choice to suit all tastes.

8

Alex

May 6, 2025

·

Stayed 3 nights

The location is great - in a nice peaceful neighborhood away from the crowds. The vaporetto is very convenient. The room was good and the public areas are nicely decorated. The breakfast was plentiful but not good quality. I'd rather have reduced choice. The orange juice tasted like cordial / squash!

8

Philipp

Mar 31, 2024

·

Stayed 3 nights

Ein sehr schönes Hotel in sehr ruhiger Lage. Das Personal und der Service waren zuvorkommend und freundlich. Man ist fußläufig in ca. 25 min am Markusplatz. Eine Bootshaltestelle ist 3 min vom Hotel entfernt, von wo aus die umliegenden Inseln erreichbar sind. Einziger Kritikpunkt: Das Essen im Hotelrestaurant Savor ist Preis-Leistung-technisch nicht so zu empfehlen. Dann lieber in die Restaurants in der Nähe gehen. Das Frühstück ist aber gut und reichhaltig, v.a. was Süßspeisen und Gebäck betrifft.

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10

Patricia D

Nov 19, 2023

·

Stayed 7 nights

In a quiet part of Venice away from all the crowds. Easy walk to the Vaporetto. First night in years I haven’t needed an eye mask or earplugs to fall asleep. King size bed and spacious room. We chose the one with its own private balcony. Breakfast every morning started the day off right. I would stay here again.

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Dining

Breakfast is commonly described as good to excellent, with decent variety. Still, several reviews mention mediocre items or limited selection, and isolated complaints about the restaurant’s value or ambience.

Related guest reviews

10

Ben

Aug 26, 2024

·

Stayed 2 nights

Amazing hotel in a lovely, quiet area in Venice - accessible from the main train station via 4.2 and 5.2 ferry, takes about 30 minutes. The welcome from the reception team was excellent, warm and friendly, the hotel has a lovely courtyard, for relaxing and sunbeds. Breakfast is fabulous and super value. Overall a wonderful stay.

10

Paulo

Feb 5, 2024

·

Stayed 3 nights

The service we received from reception, restaurant, and housekeeping was exceptional. Our room was immaculately clean with a delightful fragrance. The bed was comfortable, and everything was perfect overall. Additionally, the food was excellent.

10

Katie Ellen

Jun 3, 2024

·

Stayed 3 nights

We had a great stay. The hotel was lovely and very comfortable for our family (2 children age 6 and 8). Breakfast was delicious, and the area around the hotel was great, and much more peaceful than central Venice. We would definitely recommend it.

10

kimberly

May 6, 2024

·

Stayed 4 nights

Very quiet, residential area. Really only 2 dining options nearby but both were our favorites in all of Venice. Breakfast was lovely but not exceptional. This is the perfect location for touring the Venice Biennale.

10

Annette

May 2, 2025

·

Stayed 7 nights

The hotel is in a lovely quiet area away from the hustle and bustle of central Venice which was very welcome after a day seeing the sights. The vaporetto stop is a couple of minutes away which makes it very easy to get about. The staff were helpful and friendly and the breakfasts were excellent with lots of choice to suit all tastes.

8

Alex

May 6, 2025

·

Stayed 3 nights

The location is great - in a nice peaceful neighborhood away from the crowds. The vaporetto is very convenient. The room was good and the public areas are nicely decorated. The breakfast was plentiful but not good quality. I'd rather have reduced choice. The orange juice tasted like cordial / squash!

8

Philipp

Mar 31, 2024

·

Stayed 3 nights

Ein sehr schönes Hotel in sehr ruhiger Lage. Das Personal und der Service waren zuvorkommend und freundlich. Man ist fußläufig in ca. 25 min am Markusplatz. Eine Bootshaltestelle ist 3 min vom Hotel entfernt, von wo aus die umliegenden Inseln erreichbar sind. Einziger Kritikpunkt: Das Essen im Hotelrestaurant Savor ist Preis-Leistung-technisch nicht so zu empfehlen. Dann lieber in die Restaurants in der Nähe gehen. Das Frühstück ist aber gut und reichhaltig, v.a. was Süßspeisen und Gebäck betrifft.

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8

Dan

Apr 21, 2025

·

Stayed 6 nights

Great cocktails with attention to detail and personal likes. We'll worth a visit

10

Enrica

Sep 3, 2024

·

Stayed 4 nights

Friendly and helpful staff- good value for the money- will definitely return- good breakfast ( continental not American/ British).

8

ANTOON

Mar 16, 2022

·

Stayed 5 nights

Globaal best meegevallen. Hoewel lekker eten toch een minder aangenaam restaurant. Tochtig gezien bar en receptie in dezelfde ruimte en meerdere buitendeuren. Reserveren van een bepaalde tafel loopt herhaaldelijk mis. 's Avonds opzettelijk (timer) veel te donker: iets aan tafel lezen lukt dan nauwelijks.

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Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12 $715	13 $389	14 $358	15 $626	16 $424	17 $381
18 $478	19	20 $431	21	22 $432	23 $390	24
25 $347	26 $290	27 $398	28	29 $362	30 $250	31

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $205	3	4 $205	5	6 $241	7 $275
8 $205	9 $325	10 $329	11 $324	12	13 $262	14 $288
15 $188	16 $173	17 $168	18 $153	19 $205	20 $226	21 $208
22 $162	23	24 $198	25	26 $165	27 $179	28 $160
29 $125	30 $125

Hotel Indigo Venice - Sant'Elena by IHG

Prices for Hotel Indigo Venice - Sant'Elena by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Accessible

Suite, 1 Bedroom (Living Area)

Standard Room, 1 Queen Bed (Inner Garden)

Suite, 1 King Bed, Garden View

Suite, 1 Bedroom, Balcony

Standard Room, 1 King Bed

Standard Room

Standard Room, 1 Queen Bed

Premium Room, 1 King Bed

Premium Room, 2 Twin Beds

Premium Room

Standard Room, 2 Twin Beds

Guest reviews of Hotel Indigo Venice - Sant'Elena by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Indigo Venice - Sant'Elena by IHG

Prices for upcoming dates

Business details