Name: ibis Hull City Centre
Address: Osbourne Street, Hull Old Town, Hull, England, United Kingdom, Hull, England, GB
Price range: US$50–US$107 per night
Rating: 8.08

What guests think

At ibis Hull City Centre, guests consistently praise the friendly staff and very central location near the station, marina, and venues, while rooms are basic with comfortable beds but dated decor and occasional maintenance issues.

Cleanliness is generally acceptable but mixed, with reports of stained carpets, musty or smoke odours, and sporadic housekeeping lapses. Service is widely described as warm and efficient, though a few guests reported unhelpful interactions or unresolved concerns. Breakfast feedback ranges from good value and selection to cold or overcooked items and higher than expected cost; onsite options include a bar and 24/7 snacks. Expect a straightforward budget stay focused on convenience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic for a budget hotel: a small bar and 24/7 snacks are available, and online check-in is offered. There is no on-site parking, but a nearby multi-storey is commonly used (often around £3 overnight).

Related guest reviews

10

Andrew

6 Oct 2024

·

Stayed 1 night

All good just no parking but not hotels fault

8

Marcus

7 Jun 2025

·

Stayed 3 nights

Great budget hitel, clean and comfortable. Affordable parking very close by in multi storey, although fiddly app for parking. Pay £3 overnight with cash if you can

8

Michael

10 May 2023

·

Stayed 3 nights

nicely situated close to the city centre close to all amenities with car parking close by staff very pleasant and helpful

10

Gary

20 Oct 2024

·

Stayed 2 nights

Clean, good breakfast, ideal location, close to parking £3 for 24 hours

8

Michaela

3 Dec 2023

·

Stayed 1 night

Easy to fine. Staff nice, perfect location, car park close by

8

Peter

10 Aug 2025

·

Stayed 2 nights

Liked the online check in

8

Shelley

13 Dec 2022

·

Stayed 1 night

The hotel was nice but the car parking was a pain has we had ro park in a nearby multiple carpark down the street.

10

Danielle

14 Sept 2025

·

Stayed 3 nights

Great location for what I needed, 5 min walk from train station, to shops and restaurants. Room was a decent size and bed was very comfortable. Staff are friendly and having access to 24 hr snacks and drinks was great for me especially for my first time in hull.

10

Colin

21 Oct 2024

·

Stayed 2 nights

It suited my purpose in the reason for being in Hull. As I drove up from Heathrow and arrived at 11.15 pm the check in was great and I even got a beer before bed, excellent service

8

David

18 Apr 2025

·

Stayed 2 nights

great location in Hull at a reasonable price, let down by no on site parking (multi story parking 50 yards away) friendly staff clean and comfortable.

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Cleanliness

Many reviews note clean rooms, yet cleanliness feels inconsistent. Recurring issues include stained or tired carpets, musty or cigarette smells, dust or cobwebs in places, and occasional missed housekeeping.

Related guest reviews

10

Shelagh

10 Jul 2024

·

Stayed 1 night

We arrived early but the Staff on reception was very helpful and friendly, and we were able to book in earlier than anticipated . The room lovely and clean and bed very comfortable. Breakfast was well prepared and food good. Relaxing atmosphere in reception area and toilet facilities were extremely clean. Would definitely stay again.

6

Marie

24 Apr 2023

·

Stayed 1 night

The flooring of the room had multiple stains. I wouldn't even call it carpet it felt more like a thin felt covering of the floor it was so hard under foot. The shower drain was clearly blocked and it smelled like this was causing a back surge when other utilities were used. The lack of dinning choices was also disappointing. The staff here were really nice, so can't fault them. But the place is clearly in need of a refit, my room showed signs that it's suffered from a leak from the room above!! Considering the price and that of it's local competitors, really not worth using.

8

Esther

23 Oct 2023

·

Stayed 3 nights

The room was a good size but smelt of cigatettes and Im a non smoker...needed some painting and the heater serviiced and fixed as it was cold in the evenings... You hear everyomes door closing so maybe some cushioning in tbe doors so you dont here them close shut The bed was just right and the shower was lovely and big...naybe thicker carpets so you dont hear the upstairs...but as fir a 2 star it was good....

10

David

3 Nov 2025

·

Stayed 2 nights

Room clean and smelled fresh. Staff friendly and informative.

2

Luigi

13 Jul 2024

·

Stayed 2 nights

Terrible! Dirty mattress, dirty pillows , bad smells, not good customer We service !! Never again ! Bad bad experience!

2

Emilia

1 Jun 2023

·

Stayed 2 nights

The reception staff were friendly. The bed was clean and comfortable. The bathroom was clean.I arrived at 2340hrs and had to leave early. The carpet was so dirty from the room entrance. It looked like someone vomitted all over the carpet and no one cleaned and it dried. Then the cleaner just came in and hoovered over it and left it at that. I paid £74 per night. I would not pay £30 for a room like that. The view was a garbage i deserve a discount and apology . I was in room 101.I wouldn't be surprised if nothing has changed to date.

4

Anthony

29 Sept 2024

·

Stayed 1 night

It was convenient for the city center but unfortunately the smell of the room and the huge cobwebs on the curtains and behind the door was terrible, the cleanliness left a lot to be desired

6

Kelly

16 May 2024

·

Stayed 4 nights

The room was clean (apart from a stained carpet), the bed was comfy and the staff lovely but the rooms, lighting and corridors are quite depressing and unwelcoming.

10

Frances

27 Aug 2025

·

Stayed 2 nights

It seemed clean and well maintained, staff were friendly and helpful. Would certainly stay there again.

10

Jon

25 Jun 2025

·

Stayed 1 night

Clean rooms and comfy beds

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Rooms

Rooms are simple and functional with comfortable beds and generally good showers, but pod-style bathrooms and dated décor are common. Guests report inconsistent temperature control, occasional maintenance issues, and some noise depending on location.

Related guest reviews

8

Dave

17 May 2025

·

Stayed 1 night

Clean and comfortable. As usual with all places, more teabags and milk required! A waste bin in the bedroom as well as bathroom would be helpful as well. We had some noise around 2:30am from drunk residents, but nothing too much. This, obviously, wasn't't the fault of the hotel.

6

John

10 Nov 2025

·

Stayed 1 night

Staff were great, room was clean but maybe a bit shabby. A couple of the lights didn’t work, some of the fixtures were a bit worn… but good enough fif one night!

8

Dawn

17 Nov 2024

·

Stayed 1 night

Stayed here a few times before, very handy for pubs and shopping. This time rm 109 seemed quiet noisy, from.outside noise. Great breakfast, would recommend

4

Scott

14 Feb 2025

·

Stayed 1 night

Hotel reception is good but the rooms are terrible. Bed was uncomfortable, stains (god know’s from what) painted over on the walls, bathroom looks like something from a 1 star ferry, tv didn’t work. Glad it was only 1 night.

10

Vivien

16 Jul 2025

·

Stayed 2 nights

Comfortable bed and pillows. A/C. Good shower. Very clean. Great value for money.

6

Paul

18 Sept 2023

·

Stayed 18 nights

I stayed for 18 nights. The bed was clean and comfortable, the bathroom was very small, but functional. Temperatures were fairly high for the UK in September and the room was unbearably hot, the cooling system was not turned on at all during this time. I had to keep the window open and buy myself a small desk fan so I could sleep. This alone fell below expectations for any modern hotel. In addition, although my room was made up daily (unless I requested them not to) it only got vacuumed once or twice during my entire stay, which was noticeable. Overall a fairly decent budget hotel that had some serious shortcomings that could easily be rectified. Simple things like maintaining temperature control and basic cleaning really shouldn't have to be pointed out though.

8

Monica

19 Jan 2025

·

Stayed 2 nights

Great place however the toilet 🚻 was not flushing

6

James

10 Oct 2025

·

Stayed 1 night

The hotel and room itself was nice... Friendly staff, very clean. I was just confused by the bathroom pod.... Like it was a curved wall.... With a straight door that didn't quite fit the gap, the toilet flush was so loud it woke my partner. Minor things that just stick out in my mind

6

sharron

13 Sept 2023

·

Stayed 1 night

very hot night, no air conditioning in the room, or if there was a switch for it, it wasnt made obvious

8

Catherine

26 Oct 2025

·

Stayed 1 night

Standard, basic room As expected for the price and good central location

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Service

Staff are frequently praised as friendly, helpful, and efficient, with smooth check-in and problem resolution. A few reviews cite unhelpful interactions or poor follow-up.

Related guest reviews

10

festus

28 Nov 2025

·

Stayed 3 nights

Very good, close to the high Street, train station and bus station, close to restaurants. Very friendly and approachable staff always willing to help.

10

Shelagh

10 Jul 2024

·

Stayed 1 night

We arrived early but the Staff on reception was very helpful and friendly, and we were able to book in earlier than anticipated . The room lovely and clean and bed very comfortable. Breakfast was well prepared and food good. Relaxing atmosphere in reception area and toilet facilities were extremely clean. Would definitely stay again.

6

Ian

9 Feb 2024

·

Stayed 3 nights

Breakfast on first day no problem. On second, we were told by staff we had not paid for the breakfast we were eating. Then the manageress confronted us in a loud voice so that other guests could hear, and said we had not paid for breakfast. Very embarrassing, What went wrong with the booking system please? Please send an answer to me.

10

Alan

3 Jul 2023

·

Stayed 3 nights

The Hull Ibis is a very good value-for-money hotel. It is an easy walking distance to Hull train station. The rooms are clean and functional with comfortable bed and really good shower with lots of hot water. The staff are very friendly making it a pleasure to stay at the Ibis. I stayed at the Hull Ibis last year as well as this year and intend to stay there next year when I next visit Hull.

10

Derek

22 Dec 2024

·

Stayed 1 night

Staff so helpful my wife had a stroke and the staff couldn't do enough

10

Trevor

15 Oct 2024

·

Stayed 3 nights

Does what it says on the tin. Roomclean and comfortable. Very helpful and friendly staff. Looked after my mobile after it fell out my pocket at the entrance.

6

Bernice

22 Sept 2024

·

Stayed 1 night

The room had a very strong musty smell and i had to buy my own air freshner. The night guy was very impatient and made me feel like I was a bother.

10

rajinder

8 May 2024

·

Stayed 3 nights

Professional staff very polite and helpful

10

MICHAEL

28 Sept 2025

·

Stayed 2 nights

This is my go to hotel whenever I'm in Hull. The speed of check-in, the friendliness of ALL the staff: reception, bar, hygiene they are a credit to the place. It's perfectly placed too, just a short walk from the railway station and the marina, close to great shopping areas too, but more importantly it's ideally situated for exploring Old Town.

4

WOLFRAM

4 Dec 2024

·

Stayed 4 nights

Staff lost part of my property. Upon complaining they did not take action and totally ignored my request to rectify matters. My request to speak to a manager was ignored as well. This hotel in Hull is certainly a hotel I will never visit again.

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Location

Central and walkable, a few minutes from Paragon Station, Connexin Live, Old Town, shops, and restaurants.

Related guest reviews

10

festus

28 Nov 2025

·

Stayed 3 nights

Very good, close to the high Street, train station and bus station, close to restaurants. Very friendly and approachable staff always willing to help.

6

Eliska

20 Aug 2025

·

Stayed 1 night

Good location of the hotel just short walk from train station. Very outdated decor, dirty walls, very hard bed. Would deserve makeover.

10

Alyson

15 Jan 2025

·

Stayed 2 nights

A really well-located no frills hotel for attending events at the Connexin Live. Just a short walk from the train station. Suited our needs perfectly.

10

Chris

2 Dec 2024

·

Stayed 1 night

Right next to the arena, interchange, and plenty of bars

6

Emma

25 Aug 2025

·

Stayed 1 night

Convenient to train station and shuttle bus but very expensive hotel at £215 for one small double room.

10

Danielle

14 Sept 2025

·

Stayed 3 nights

Great location for what I needed, 5 min walk from train station, to shops and restaurants. Room was a decent size and bed was very comfortable. Staff are friendly and having access to 24 hr snacks and drinks was great for me especially for my first time in hull.

10

MICHAEL

28 Sept 2025

·

Stayed 2 nights

This is my go to hotel whenever I'm in Hull. The speed of check-in, the friendliness of ALL the staff: reception, bar, hygiene they are a credit to the place. It's perfectly placed too, just a short walk from the railway station and the marina, close to great shopping areas too, but more importantly it's ideally situated for exploring Old Town.

10

David

4 May 2023

·

Stayed 2 nights

Great location & easy to get to the old town & bus & rail stations. The reception & bar staff were helpful & professional. The hotel was clean, comfortable & eco friendly!

10

Alan

22 Jun 2024

·

Stayed 2 nights

This ibis hotel is particularly well run. The price is low and service is very good. I have stayed at this ibis several times. I really like it, particularly its location relative to Paragon Station.

8

Catherine

26 Oct 2025

·

Stayed 1 night

Standard, basic room As expected for the price and good central location

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Dining

Breakfast is often rated good with a decent selection and value when pre-booked, but several guests found it cold, overcooked, or pricey. Limited on-site dining beyond bar snacks.

Related guest reviews

4

Phil

20 Oct 2023

·

Stayed 1 night

The room and service was nice. However, other people were noisy through the night with constant banging, slamming doors and shouting. By midnight, I wanted to go home. The breakfast was cold and coffee not that great either.

8

Renata

18 Oct 2025

·

Stayed 1 night

Lovely staff and a very comfortable and clean room. The hotel could do with an update. Breakfast was good but a bit expensive.

8

Ben

17 Apr 2024

·

Stayed 1 night

All in all for the price and needing a night away I’d say you can’t go wrong. Decent price. Decent rooms. Front of house staff very polite. Just lacked a decent food and drink offering but all in all. Good value.

8

Guy

22 Sept 2024

·

Stayed 2 nights

Convenient location near the train station. Friendly staff and clean, comfortable room. It was fine for a 2 night stay. The breakfast was good.

10

Shelagh

10 Jul 2024

·

Stayed 1 night

We arrived early but the Staff on reception was very helpful and friendly, and we were able to book in earlier than anticipated . The room lovely and clean and bed very comfortable. Breakfast was well prepared and food good. Relaxing atmosphere in reception area and toilet facilities were extremely clean. Would definitely stay again.

10

Clive

11 Jun 2025

·

Stayed 2 nights

+1. Location: a five minutes level walk from Paragon bus / train station. +2. A good help-yourself buffet breakfast (which may not be included in your room rate - it wasn't included in mine). The cost was £10 if booked the previous night, otherwise £12. Available from 0630 weekdays.

10

Stephen

27 Apr 2025

·

Stayed 1 night

Cost effective, fantastic breakfast £10

10

Stephen

12 Jun 2024

·

Stayed 4 nights

A basic hotel but it’s clean and the food in the bar is good.

10

Martin

5 Jul 2024

·

Stayed 1 night

It was fine,breakfast (which had to be booked on advance) was mostly cold and overcooked,Not the breakfast the cost hinted at.Eat all you want is ok if you can eat it.Staff were pleasant and helpfull .Shower was very good and HOT always a good thing. Bathroom smelled a bit,no idea from where.Hotel cleaners knew as when we entered room they must have bleached it to death.

10

Susan

25 Sept 2023

·

Stayed 3 nights

Room lovely, shower and bed great, breakfast too over cooked

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Month	Average price
January	US$50
February	US$58
March	US$54
April	US$60
May	US$63
June	US$65
July	US$70
August	US$81
September	US$70
October	US$67
November	US$62
December	US$55

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4 $107	5 $100
6 $58	7 $60	8 $93	9 $96	10 $60	11 $72	12 $95
13 $57	14 $66	15 $96	16 $92	17 $61	18 $76	19 $100
20 $57	21 $66	22 $81	23 $75	24 $50	25 $73	26 $88
27 $58	28 $64	29 $84	30 $77

Su	Mo	Tu	We	Th	Fr	Sa
				1 $66	2 $87	3 $96
4 $55	5 $74	6 $95	7 $85	8 $76	9 $82	10 $104
11 $64	12 $72	13 $103	14 $85	15 $68	16 $105	17 $92
18 $58	19 $70	20 $84	21 $88	22 $61	23 $63	24 $97
25 $58	26 $62	27 $88	28 $84	29 $61	30 $64	31 $100

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Monthly average prices

About this property

Location

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about ibis Hull City Centre

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