Name: Doubletree by Hilton Hull United Kingdom
Address: Ferensway, Kingston Upon Hull, Hull Old Town, Hull, England, United Kingdom, Hull, England, GB
Price range: US$77–US$355 per night
Rating: 8.7

What guests think

At Doubletree by Hilton Hull United Kingdom, travellers highlight friendly, professional staff, clean modern rooms, and a central location, with breakfast frequently praised for choice and quality, creating a comfortable base for city visits and events.

Parking is on site but often inconvenient, requiring a walk outside, with confusing access and occasional issues like a nonworking EV charger and reports of dark routes. Rooms are generally comfortable and modern, though some guests report temperature control limits, very firm beds or soft pillows, and occasional noise or missing in-room items. Dining beyond breakfast is mixed and the rooftop bar may be reserved; expect a modern central stay with strong breakfasts and plan ahead for parking.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Gym facilities are well liked and the lobby and rooftop bars are popular. Parking is secure but frequently inconvenient or confusing, involving a walk outside; some mention dark routes, a nonworking EV charger, and occasional rooftop bar closures for private events.

Related guest reviews

8

stephen

28 May 2024

·

Stayed 1 night

It's a nice property but the parking lot is not obvious. Furthermore, if you do park there, you need to walk quite a distance around the building to check in at the front desk. It's not convenient. Hotel employees can enter from a rear door facing the parking lot. Why not residents too?? We ate dinner on property and it was good enough. Not excellent, but good

8

Aileen

23 Dec 2024

·

Stayed 1 night

The car park requires walking around the perimeter of the building to gain entry to the hotel. I am disabled and this was inconvenient for me. The surroundings were dark and I felt uneasy.

8

Sara

18 Jun 2025

·

Stayed 2 nights

Good hotel but be aware if arriving late and parking in the hotel car park the walk through dark deserted streets can be scary if alone

10

Timothy

25 May 2025

·

Stayed 2 nights

I’ve stayed here several times and it never disappoints. Staff are friendly and professional. The rooms are clean, roomy and clean. The gym is good and the bars in the lobby and upstairs are great. Breakfast is excellent. Location is great for the shops and train station, a 5 minute walk. Highly recommend.

6

David

26 Nov 2023

·

Stayed 2 nights

Been here before and always enjoyed sky bar. This occasion was told we couldn’t come in. No sign saying private or anything to close that to hotel guests really was annoying and rude. Always go for a drink there when stay if going to close areas and turn paying guests away should inform so I can book somewhere else

10

Ann

21 Jul 2025

·

Stayed 2 nights

Fabulous stay, spotlessly clean and very stylish hotel. Room was gorgeous, bathroom great, lovely shower and so clean. We had a few drinks in the bar and the rooftop bar, both were really nice and felt really cosy to sit in. Breakfast was great, lots to choose from. We would definitely stay here again and thoroughly recommend this hotel. You wont be disappointed

8

Andrew

16 Nov 2025

·

Stayed 2 nights

Well situated hotel, staff great, room comfortable and stylish, small gym nice, breakfast excellent. Only issue is the car park which, while attached to the hotel you have to walk outside and its not a quick walk. With a torn tendon in my knee and a wet weekend it was soul destroying walking to and from the car park.

10

Rosie

28 Oct 2024

·

Stayed 1 night

Lovely. Good location, very clean and comfortable. Well equipped gym, with Pelaton bike a bonus.

8

Catriona

21 May 2024

·

Stayed 2 nights

Gorgeous room. Annoyingly few tea bags and milk sachets provided. Lovely toiletries. Didn’t get to use the rooftop bar on a sunny day as was closed for private party which was a shame. 10-15 min walk to everywhere we wanted to go: The quay restaurants, New Theatre, the Minster, the Polar Bear Club (fab live music in small pub setting!)

8

Alex

8 Nov 2023

·

Stayed 1 night

Staff were very helpful and sorted out any issues we had. Only issue was the electric car charger didn't work.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is praised across rooms and public areas, with many describing spaces as spotlessly clean. A few guests noted lapses such as an unclean bathroom, missed servicing, or isolated items left behind.

Related guest reviews

10

John

20 Oct 2024

·

Stayed 1 night

Check in was nicely handled by a very warm and friendly receptionist. The room was large, spotlessly clean and very quiet.

6

David

3 Sept 2025

·

Stayed 2 nights

The overall hotel was clean but our shower had dirt stripes in it when we first entered the room. The staff was very helpful and friendly but overall it wasn't the greatest when it came to sleep due to the amount of noise from the hotel itself.

6

Philip

1 Dec 2025

·

Stayed 1 night

Lovely hotel and staff could not be more helpful Unfortunately when we arrived at our room it had not been cleaned or made up , the staff at The desk were quickly on it and moved us rooms and gave us complimentary drinks at the bar , on arriving at the second room there was a smelly pizza box under the bed but again the reception staff soon sorted it and again offered free drinks .. I would stop here again without a doubt the hotel is lovely and the staff great I think on this occasion we were very unlucky

10

Amanda

23 Mar 2025

·

Stayed 1 night

Excellent hotel. Own secure car parking £12 for 24 hours. Just around the back of the hotel. Reception service friendly and efficient. Room excellent including washroom. No mirror above dressing table for hair drying. Big mirror but no socket near it. I stripped the bed sheets off before departure ,as I always do. Mattress protector had a massive stain on it. Breakfast £17.00 per person. Was excellent loads of choice, bacon was very under done for us. Coffee and orange juice was awful. Staff were all so friendly, polite and helpful. Would definitely use this hotel again.

10

Prajakta

5 Nov 2025

·

Stayed 1 night

Clean, spacious room, friendly staff.

10

Ann

21 Jul 2025

·

Stayed 2 nights

Fabulous stay, spotlessly clean and very stylish hotel. Room was gorgeous, bathroom great, lovely shower and so clean. We had a few drinks in the bar and the rooftop bar, both were really nice and felt really cosy to sit in. Breakfast was great, lots to choose from. We would definitely stay here again and thoroughly recommend this hotel. You wont be disappointed

10

Fatima

9 Jun 2024

·

Stayed 1 night

We had a brilliant overnight stay, staff were helpful and the rooms were clean comfortable and stylish.

8

Ashlie

7 Nov 2025

·

Stayed 1 night

Hotel is lovely, modern, clean and new. Slept well, all amenities you would expect and the welcome cookie was delicious

8

Peter

15 Jul 2024

·

Stayed 2 nights

Accessible room was furthest from the lift. Bathroom one of the best equipped i have used. The Receptionist had to help with my bags. The room was clean and comfortable. However it was not serviced during my two day stay. On the whole the food was good, but i did have one sandwich with chicken that was partly uncooked. They have to remember that not everyone is electonically knowledgeable.

10

Steven

18 May 2025

·

Stayed 1 night

Great hotel, very clean and excellent staff.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, spacious, and comfortable. However, several mention temperature control limits (AC issues and sealed windows), very firm beds or soft pillows, occasional noise, and missing amenities like a fridge or sufficient tea supplies.

Related guest reviews

10

Martin

22 Jun 2025

·

Stayed 1 night

Check-in staff were friendly - offered a free cookie! - room was a good size, as was the bathroom. No issues.

4

Richard

11 Jun 2024

·

Stayed 5 nights

We booked 5 nights at the Doubletree Hull but our stay was spoiled due to the bed which was so firm and uncomfortable leading to a reoccurrence of a an old sciatic condition for my wife. We were informed that all beds were the same in the hotel so changing room would be unlikely to resolve the problem and we seriously considered abandoning our trip accordingly. The staff did help by adding a duvet on top of the mattress acting as a topper but this only partly resolved the problem. We would have checked out early if we hadn’t booked using a non refundable tariff so we ended up purchasing a thick mattress topper for the bed from a local superstore to ensure we were able to sleep more comfortably.

10

Prajakta

5 Nov 2025

·

Stayed 1 night

Clean, spacious room, friendly staff.

8

Daljit

3 Feb 2024

·

Stayed 2 nights

Hotel is close to station but located next to a busy crossroads. Get a room on high floor if possible.

8

Daniel

20 Jul 2025

·

Stayed 2 nights

Great hotel. Unfortunately air con wasn’t working and you can’t open the windows for fresh air. Although it’s hardly the hotels fault the weather was so hot. Good hotel, would recommend when it’s not 30c outside.

6

Erika

18 Sept 2024

·

Stayed 4 nights

For price of hotel in the area of Hull, UK not worth it. Room was very confortable and clean, but didnt come with fridge(you can ask for one), room service is very expensive, does have AC but shuts off during the night so woke up sweating each night, cleaning service comes early(930) so couldnt get room cleaned half the time, and the TV needs apps or smart hook up for movies or shows.

6

Shannon

27 Dec 2024

·

Stayed 1 night

Stayed in the main suite very dissapointing. No fridge in the room, no dressing table with mirror, no mirror with plug socket at all.

10

Helen

4 Jul 2024

·

Stayed 1 night

Great hotel and excellent location. Very firm beds.

4

Helen

19 Oct 2024

·

Stayed 1 night

Great hotel great location, just got no sleep because of a yapping dog. Complained in the morning and they told me I should have called reception and changed rooms… at 2.30 in the morning, like it was my fault which made me feel even worse. I don’t think anyone would be up for changing rooms at that hour. Disappointing stay.

10

victoria

4 Aug 2025

·

Stayed 3 nights

Fantastic stay. Room was cold but easily solved by turning off the air conditioning. Breakfast was excellent both in terms of choice and quality and all attractively laid out. The hotel is a bit further from the station than we'd anticipated but we'd definitely stay again as the quality and facilities were so good.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, welcoming, and helpful across reception, events, and breakfast. Some guests reported issues with management decisions, delayed responses, billing or deposit disputes, or a forgotten room service order.

Related guest reviews

10

John

20 Oct 2024

·

Stayed 1 night

Check in was nicely handled by a very warm and friendly receptionist. The room was large, spotlessly clean and very quiet.

10

Michelle

26 Oct 2025

·

Stayed 1 night

Fabulous night was there for a charity event with friends and my disabled daughter who is also gluten free. Service was exceptional and attention to allergies was absolutely amazing especially as they were not advised before hand about her allergy. We were both impressed. The room was amazing so clean and comfortable. Reception when we arrived was fantastic we checked in then they asked if we had any allergies before handing us a cookie what a wonderful surprise. Breakfast was also fab. We were greeted by a lovely Greek lady named Thomi who sorted out my daughters gluten free breakfast. Thomi chatted to us and made my daughter who is also autistic and has ADHD feel so special and welcome which helped her to relax and enjoy her breakfast. The choices that where available on the buffet breakfast was really good and the food was delicious. All I can say is thank you to all the staff from the cleaners and the security guards to the reception and restaurant staff for making our stay wonderful. Can't wait to stay again.

4

Steven

23 Nov 2024

·

Stayed 1 night

We were given a roon that was extremely noisy apparently the ac was right above. We rang reception and they said they would move us straight away. An hour later we were still waiting and rang again no answer so had to go down the girl on reception knew nothing about it. Eventually we were given another room but we had to rush around like lunatics as we had reservations in 5 mins Totally spoilt our stay

10

Ian

27 Aug 2025

·

Stayed 1 night

Great Hotel, all the staff were friendly and welcoming, very helpful and alway polite and courteous. The rooms were clean and fresh with a modern feel to them.

10

Gail

12 Sept 2025

·

Stayed 3 nights

Great service, food very good staff very friendly

10

Timothy

25 May 2025

·

Stayed 2 nights

I’ve stayed here several times and it never disappoints. Staff are friendly and professional. The rooms are clean, roomy and clean. The gym is good and the bars in the lobby and upstairs are great. Breakfast is excellent. Location is great for the shops and train station, a 5 minute walk. Highly recommend.

10

Karl

24 Mar 2025

·

Stayed 4 nights

Amazing and outstanding staff. Very professional and attentive to one’s needs.

8

Sam

19 Aug 2024

·

Stayed 2 nights

My only grumble is that my room service was forgotten

2

Helen

6 Sept 2025

·

Stayed 1 night

Arrived and I got told I had booked two rooms, and four breakfasts which obviously was a mistake. Whilst I was on the phone in the lobby trying to sort it out they took the money for both rooms and the four breakfasts off my card! WTH I was trying to sort it out. You had no authorisation to do that especially not the breakfast. Expedia called them they agreed to only charge half for the room. I went back to the desk agreed to pay half for the unwanted room and cancel all the breakfast at which point the arrogant manager just said he is cancelling my entire booking and find some where else to stay and my credit got the rooms will take up to 5 days I think he was hoping that I didn’t have money for another hotel room. Shame really because this is my normal go to hotel. I’m sure it could have been sorted out. But every disappointment is a blessing found another hotel which has now become my new recommended go to hotel. Still not got the refund but I had a great night in hull thanks

8

Walid

3 Jun 2023

·

Stayed 1 night

I had to give a negative because of management. I stayed one week ago and yet the £50 debit that was taken off on the day of my staying there is still appearing on my credit card, even though they promised it would be returned within three days. The staff at the hotel were pleasant, though.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Central and walkable for the station, shops, theatres, and attractions. A few guests mentioned dark routes from the car park or proximity to a busy crossroads.

Related guest reviews

10

Julie

31 Oct 2025

·

Stayed 1 night

Really nice room, friendly staff, ideal location

8

Sara

18 Jun 2025

·

Stayed 2 nights

Good hotel but be aware if arriving late and parking in the hotel car park the walk through dark deserted streets can be scary if alone

10

Timothy

25 May 2025

·

Stayed 2 nights

I’ve stayed here several times and it never disappoints. Staff are friendly and professional. The rooms are clean, roomy and clean. The gym is good and the bars in the lobby and upstairs are great. Breakfast is excellent. Location is great for the shops and train station, a 5 minute walk. Highly recommend.

10

Richard

2 Jun 2025

·

Stayed 1 night

Excellent hotel at a great price very close to Railway Station. Will definitely stay there again.

10

B

15 Dec 2024

·

Stayed 1 night

A great place to stay in Hull. Just few minutes walk from the train station, lots of shops around. Will be back soon!

10

Graham

3 Feb 2025

·

Stayed 1 night

In the middle of the city, easy to walk to quay and other locations. Clean and good facilities, helpful staff.

8

Daljit

3 Feb 2024

·

Stayed 2 nights

Hotel is close to station but located next to a busy crossroads. Get a room on high floor if possible.

8

Julie

20 Oct 2024

·

Stayed 1 night

Good hotel in good location. The room was spacious and the bathroom looked new. All perfect for an overnight stay.

10

Jamie

8 Dec 2023

·

Very comfortable stay in a great location

8

Eugenia

1 Jul 2024

·

Stayed 4 nights

centrally located, I was able to walk wherever I wanted to shop or eat or sight see. food in the hotel was very good, staff were friendly and helpful.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for quality, choice, and attentive allergy handling. Other dining is mixed, with some finding evening meals average or overpriced and occasional quality or service inconsistencies.

Related guest reviews

8

MARTYN

20 Nov 2023

·

Stayed 1 night

Great hotel in good location. Ate at the Marco Pierre White Restaurant, which was excellent. The only let down was the breakfast which was very disappointing. The bacon had off colour dark patches( I believe caused by formation of metmyoglobin, a pigment that turns meat brownish-red due to long exposure to light). The herby sausage was excellent but when I started eating the second it had an unpleasant flavour, so I left it. The fried eggs were way over cooked and were hard like boiled eggs.

10

Amanda

23 Mar 2025

·

Stayed 1 night

Excellent hotel. Own secure car parking £12 for 24 hours. Just around the back of the hotel. Reception service friendly and efficient. Room excellent including washroom. No mirror above dressing table for hair drying. Big mirror but no socket near it. I stripped the bed sheets off before departure ,as I always do. Mattress protector had a massive stain on it. Breakfast £17.00 per person. Was excellent loads of choice, bacon was very under done for us. Coffee and orange juice was awful. Staff were all so friendly, polite and helpful. Would definitely use this hotel again.

10

Heinz Peter

15 Jul 2025

·

Stayed 1 night

Super standart, breakfast fantastic

10

Ann

21 Jul 2025

·

Stayed 2 nights

Fabulous stay, spotlessly clean and very stylish hotel. Room was gorgeous, bathroom great, lovely shower and so clean. We had a few drinks in the bar and the rooftop bar, both were really nice and felt really cosy to sit in. Breakfast was great, lots to choose from. We would definitely stay here again and thoroughly recommend this hotel. You wont be disappointed

10

Rainer

7 Jun 2024

·

Stayed 1 night

All fine. Rooms clean, modern and spacy. Traffic during check in and out. Should be improved. Nice bar and remarkable Restaurant. Good breakfast.

8

Jonathan

28 Feb 2025

·

Stayed 4 nights

Wasn't blown away by the restaurant in the evening. The service was average and food was better then generic restaurants but not amazing. Can't fault breakfast very nice

10

Michael

4 May 2025

·

Stayed 1 night

Great sized room and perfect location for Connexion Live. Lovely bar and food offerings, breakfast was fab!

10

Lord Philip

19 Jul 2024

·

Stayed 1 night

Very good and comfortable room and really appreciated the dining options. Food is excellent.

10

victoria

4 Aug 2025

·

Stayed 3 nights

Fantastic stay. Room was cold but easily solved by turning off the air conditioning. Breakfast was excellent both in terms of choice and quality and all attractively laid out. The hotel is a bit further from the station than we'd anticipated but we'd definitely stay again as the quality and facilities were so good.

10

Chris

19 Jan 2025

·

Stayed 1 night

Wonderful modern hotel, helpful friendly staff, great bed and bathroom. Breakfast was wonderful too, fresh pastries and fresh hot buffet. Our only disappointment was the restaurant evening meal, overpriced and luke warm food, not at all like the fabulous description on the menu. We wished we had not been so lazy and found a local independent restaurant which is our usual mo.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	US$117
February	US$137
March	US$123
April	US$119
May	US$140
June	US$124
July	US$117
August	US$121
September	US$150
October	US$154
November	US$145
December	US$123

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4 $213	5 $148
6 $93	7 $355	8 $316	9	10 $129	11 $114	12 $142
13 $80	14 $130	15 $227	16 $180	17 $110	18 $116	19 $194
20 $86	21 $134	22 $184	23 $170	24 $120	25 $115	26 $214
27 $91	28 $146	29 $270	30 $233

Su	Mo	Tu	We	Th	Fr	Sa
				1 $154	2 $142	3 $155
4 $98	5 $127	6 $189	7 $188	8 $302	9 $167	10 $228
11 $284	12 $339	13 $188	14 $188	15 $151	16 $160	17 $147
18 $78	19 $123	20 $167	21 $158	22 $122	23 $96	24 $167
25 $77	26 $107	27 $151	28 $156	29 $120	30 $113	31 $174

Select dates to see prices and availability

Monthly average prices

About this property

Location

Guest reviews

Fabulous

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Doubletree by Hilton Hull United Kingdom

Have a question?

Prices for upcoming dates