Is parking available at the property?

Yes, parking is available on-site. Guests must contact the property in advance to reserve parking. It is free self-parking.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:30 AM for a fee, approximately CAD 12.00 to 30.00 for adults and CAD 10.00 to 20.00 for children.

Does the property allow pets?

Yes, the property allows pets in specific rooms only, with a maximum fee of CAD 40 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 5:00 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.

How is the property located in relation to key landmarks?

The property is centrally located in Kamloops, within a 15-minute walk of Riverside Park and Royal Inland Hospital. It is 1 mi (1.7 km) from Pioneer Park and 2.4 mi (3.9 km) from Tournament Capital Centre.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available, along with a hot tub. The operational hours are not specified, but it is available year-round.

What are the hotel's policies for guests staying with children?

Up to 3 children aged 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Cribs (infant beds) and rollaway beds are available for a fee of CAD 10.00 per night. Availability is subject to request and confirmation.

The Thompson Hotel in Kamloops - Affordable Stay

Average nightly price at The Thompson Hotel by month, last 12 months (USD)
Month	Average price
January	$86
February	$89
March	$93
April	$108
May	$168
June	$147
July	$157
August	$172
September	$181
October	$106
November	$89
December	$93

What guests think

At The Thompson Hotel, travelers repeatedly praise the friendly, accommodating staff and family-friendly amenities like the pool, hot tub, and arcade, while noting its central downtown location, some dated features, thin walls, train noise, and area safety concerns.

Rooms are generally clean and comfortable, though housekeeping can be inconsistent and several guests reported maintenance or cleanliness issues, especially in bathrooms and the pool or hot tub. Families value the on-site entertainment, but access or upkeep can vary and parking is tight with occasional security concerns. Breakfast at the bistro is not included and receives mixed feedback, while many appreciate the easy walk to multiple restaurants. Expect a family-oriented stay with engaging amenities and some urban and building-age compromises.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool, hot tub, arcade, and even a small theater/gym are big draws for families; many like the later hours. Some report closures for private events, maintenance or cleanliness issues, and tight or unsecured parking.

Related guest reviews

10

Aaron

Jan 22, 2025

·

Stayed 2 nights

Offered so much for so little. Pool Arcade Theater. Gym. Pool was open later then most arcade was 24 hours. Awesome placd

10

Jerry

Aug 2, 2025

·

Stayed 1 night

Great, clean hotel. Pool is open later than most hotels and even has a game room complete with video games and pool tables!!!

10

Kieron

Mar 17, 2024

·

Stayed 1 night

Great inexpensive breakfast on site. Convenient 1 block walking to 5 good restaurants. Quiet with pool, hot tub, electronic game room and pool tables.

10

Jarrett

Sep 1, 2025

·

Stayed 5 nights

Beautiful pool area. Nice arcade. Friendly, helpful staff. Plenty of free parking. I very much recommend this hotel.

10

Sabine

Aug 30, 2025

·

Stayed 2 nights

I was first hesitant to book this hotel based on some reviews. I'm glad I had given it a try though. I will book this hotel again. Incredibly friendly staff. Comfortable beds. It has an arcade and a pool which scored extra points with the kids. The hotel is located close to the river and amazing restaurants, and more playgrounds for the kids. Also, shopping and Tim Hortons right across the road. We didn't mind the noise from the nearby trains. Some reviews mentioned a smell because the hotel is older. I didn't notice anything off. And yes, there were a noticable amounts of homeless and people abusing drugs in the middle of the day right by the hotel, but we avoided them and didn't feel unsafe or anything.

8

louie

Sep 1, 2025

·

Stayed 1 night

Kids loved the pool area. Staff was helpful and accokodating.

2

barbara

Jun 17, 2024

·

Stayed 1 night

We stayed at this hotel 2 years ago it was clean , nice beds, nice clean hot tub/pool and a good complementary breakfast although the area was not the best but just ok. Yesterday we stayed there again and horribly disappointed. The beds were caved and sunken in the middle and so uncomfortable. The water in the shower kept turning cold and loosing pressure when another room would turn their water on. Then went to the pool area-there were black chunks of something floating and swirling around in the hot tub and the pool was so cloudy you couldn’t see the bottom. Didn’t dare go in. I told the front desk and the staff said they would look into it. At this point in time I discovered they no longer have a complementary breakfast. We woke at 5am by a screeching alarm clock ( I suppose we should have checked that before going to bed). We left at 630 am sadly disappointed and tired from the bad sleep on the sagging mattresses. The staff asked how the stay was so i told him about how disappointed we were and he didn’t really seem to care but said he would tell the manager (doubtful) We went to our vehicle only to find the area around our truck littered with beer cans and bits and pieces of garbage. I assume the area has gotten worse since we were last there as there are warning signs everywhere warning guests not to leave valuables in the car and the hotel is not responsible for damage or thefts. Oh and accosted by an angry pit bull and it’s owner in the hallway. Will Never return!

10

Helena

Jun 29, 2025

·

Stayed 1 night

First time staying at this hotel, its a great place for families, pool, hot tub, arcade with 1$ games, pool table, and a cute little movie theatre. Rooms were spacious and clean, could use better pillows and the only negative for me was the "tip" container at the front desk, thought this was tacky. Good food close by and great walking distance to riverside park and tons of restaurants.

4

Kathryn

Jun 28, 2023

·

Stayed 1 night

Unfortunately we chose this hotel for the pool and arcade for the kids but when we checked in we were told both areas were booked for a private function by the owner . Disappointing if we had known we would have stayed somewhere that we could have access the pool before 8pm at night .

10

Susie

Oct 12, 2025

·

Stayed 1 night

Staff was welcoming. Room was spacious and clean. Pool and hot tub were a great way to relax. Arcade was fun!

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Cleanliness

Many guests found rooms clean. Others reported lapses such as dirty or poorly maintained bathrooms, murky hot tub/pool water, and missed or incomplete housekeeping.

Related guest reviews

10

Valerie

Aug 28, 2025

·

Stayed 1 night

Clean rooms and bedding. Great front desk staff. I would stay again

10

Seng-Ian

Jan 8, 2026

·

Stayed 1 night

Clean. Nice rooms. Really helpful staff. Kids loved the arcade. Breakfast was good. Couldn’t ask for anything more.

10

Rayann

Oct 12, 2025

·

Stayed 1 night

Friendly staff, clean room!

4

Andrea L

Oct 14, 2024

·

Stayed 1 night

Checking in and out was no problem at all. Friendly staff. But the room had water/liquid marks that weren’t mopped up, contact lens stuck the the bathroom counter, clumpy pillows, dog feces(#2) in the lobby when we first got there.

8

Deshana

Jul 20, 2025

·

Stayed 1 night

It was nice location with lots for kids to do - cheap breakfast and limited free parking for undersized vehicles. Overall great stay, however there was hair in the sink and tub

6

Jamie

Oct 10, 2024

·

Stayed 1 night

Great area of town and good amenities in the hotel but all the glasses in the room were dirty and the shampoo was out. When I asked for a mini bottle, they had none available and did not offer to come fill it either.

10

Roy

Feb 4, 2026

·

Stayed 3 nights

The room was very clean and well furnished. The cleaning staff and front desk made sure that your needs were taken care of.

10

Patricia

Oct 21, 2025

·

Stayed 1 night

Room was nice and clean and quiet

4

Paul

Jan 1, 2026

·

Stayed 1 night

Bathroom very small, grouting around the tub cracked, dirty and moldy. Room was getting a little dated. Parking did not seem very secure and the front desk suggested bringing belongings into the room due to the homeless who frequent the area. We have stayed here several times but feel it's time to find a new hotel that's more suitable.

10

jenny

May 27, 2024

·

Stayed 1 night

We loved our stay! But the pool definitely needs to be cleaned more. The water had alot of floaties in it but other than that we will definitely book again!

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Rooms

Rooms are comfortable but some are dated with small bathrooms. Noise from thin walls and nearby trains is a common complaint, and Wi-Fi performance varies by room.

Related guest reviews

6

Mark

Jun 17, 2023

·

Stayed 1 night

The room was very small.

8

cassandra

Jul 30, 2025

·

Stayed 1 night

Overall we had a good stay. The only complaint i would have is the walls are thin so you can hear every other visitor during all hours of the night. Made it extremely hard to get a decent sleep.

8

Robert

Nov 16, 2024

·

Stayed 1 night

Front desk was very good. Room was clean and comfortable. Could here trains in the distance.

10

Heike

Oct 15, 2025

·

Stayed 1 night

Das Zimmer war recht klein und hellhörig, aber sauber und mit allem ausgestattet, was man benötigt.

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8

stephanee

Jul 5, 2024

·

Stayed 1 night

Hotel old but refreshed. Very clean. Big problem- walls are paper thin. We felt like our neighbors were in the room with us. We could hear their tv, conversations, every sneeze. We stay in lots of hotels and it’s never been this bad. A shame because all other parts were fine.

8

Dustin

Jun 30, 2024

·

Stayed 2 nights

Decent sized tv in the room and by far the best wifi at any hotel I have been too in Kamloops…

8

Rachel

Jun 7, 2024

·

Stayed 1 night

The hotel had a large room and was clean and quieter than I expected. The train tracks were close by but were not an issue for our stay. Staff were very friendly and breakfast was simple but affordable and quick. Maybe a little tired but rooms were modern and in good shape. Overall very happy with our stay and felt it was great value for the money.

2

Raiya

Jun 15, 2025

·

Stayed 1 night

The hotel is in very poor condition. The rooms smell. We paid $200+ for a night stay. We were okay with the price thinking we will get a good night sleep after a long drive. Our room was 319, next to an elevator. We could hear anyone walking in the hallway, slamming luggage and opening and closing of elevator. Worst stay. Didn't get a restful sleep. Won't recommend this hotel at all. You are better off staying at holiday inn with better amenities and location at a less cost.

6

Ann

Sep 14, 2025

·

Stayed 1 night

Room was just ok for the money. Property is a little “tired” and could use an upgrade. For the money, would have appreciated a breakfast included. Mattress on the bed has definitely passed the “best before” date but staff were very nice and helpful and it has a good central location.

10

Emily

Jun 30, 2024

·

Stayed 1 night

The room was great- beds were pretty comfy. TV had a good selection of channels. Air conditioner was amazing. Wifi was awful in our room on the third floor though. It is downtown so there were some unhoused outside, but no one really bothered us as we walked to a place for dinner.

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Service

Service is a strong point, with many mentions of friendly, helpful front-desk staff and smooth check-in. A few guests reported policy or responsiveness issues (service-animal handling, refunds, or room-type discrepancies).

Related guest reviews

10

brice

Feb 12, 2026

·

Stayed 2 nights

Great staff, very friendly. My new favorite place to stay in kamloops. Great restaurants very close.

10

Ryan

May 4, 2025

·

Stayed 1 night

I really can’t say more than enough nice things about the Lady named CHEY that works at the hotel. I had to make arrangements for my mom to stay there after her husband passed. CHEY made my mom comfortable and took care of her until I arrived ! She helped my mom unload her car and helped her belongings etc. I am from Winnipeg so it was not able to be there for her check in as I was flying out the next day. Just excellent to see people like Chey are out there helping seniors.

10

Brian

Jan 31, 2025

·

Stayed 1 night

Front and staff was friendly and professional. They accommodated an early check-in space there was a group in the hotel for a hockey tournament and they booked my room in on the other end of the hotel so I wouldn’t be bothered. Wouldn’t have anyways, but it was very thoughtful of them.

10

Lavern

Feb 16, 2026

·

Stayed 2 nights

Friendly staff

10

Jamie

Jul 28, 2025

·

Stayed 1 night

Quick and easy check in.

4

Haleigh

Jul 24, 2025

·

Stayed 1 night

Write a review: When I checked in the staff repeatedly referred to my service animal as a “pet,” despite being informed otherwise. They down graded my room due to having my service animal even when I had VIP access booking through Expedia This shows a clear lack of awareness and training. Service animals are not pets, they’re protected by law. I hope the hotel takes steps to better educate their team.

10

Roy

Feb 4, 2026

·

Stayed 3 nights

The room was very clean and well furnished. The cleaning staff and front desk made sure that your needs were taken care of.

2

Montana

Jun 14, 2024

·

Stayed 3 nights

there was a fire alarm that went off at Sunday night at the hotel at 9pm. My 6 year old child and I had to evacuate along with everyone else. We left the hotel and went to stay somewhere else. I was told we would get a refund for that night and then we never got one as "apparently" they can\'t give one if the booking was through Expedia. Apparently nothing they can do (yah right). So beware with this hotel, they get their cut through Expedia then when they mess up they won\'t do anything after the say they will to compensate for a bad stay. Don\'t book here.

10

Dave

Mar 22, 2024

·

Stayed 2 nights

Great place to stay. Friendly staff. Nothing was a problem. Arrived early and they bent over backwards to have a room available. Could not fault it. Thanks

10

Larissa

Jun 29, 2025

·

Stayed 1 night

Great place. Super quick check-in and friendly staff

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Location

Downtown location is convenient for walking to restaurants, parks, and transit. Several guests warned about homeless activity, car break-ins, and train noise in the area.

Related guest reviews

8

Riley

Feb 3, 2025

·

Stayed 1 night

Great location. Multiple pubs and restaurants within walking distance.

10

Jackie

Nov 4, 2025

·

Stayed 1 night

Good room, great amenities, convenient location.

4

Eric

Aug 18, 2023

·

Stayed 1 night

The location is terrible - unsafe area with many homeless people and drug users. The front desk had referred my wife to the Seven Eleven around the corner to pick up milk. The short walk was scary and unsafe and she had to wait there for me to come and pick her up. We parked our car at the complimentary hotel parking lot only to discover the following morning that someone had shattered one of the windows. The hotel staff did alert the local police but failed to notify us until we came down to check out. Upon discussion with the hotel staff, we discovered what a bad area the hotel is located in and even the hotel staff wouldn’t dare to walk around the area - let alone to the Seven Eleven around the corner. The hotel staff was very sympathetic to our situation but on the other hand did not offer any assistance. This was a very bad experience for us and purely for safety reasons we urge everyone to seek accommodation elsewhere - probably best not in Kamloops.

10

Ryan

Jun 30, 2025

·

Stayed 1 night

Central location. Neat vibe with a great brewhouse next door. The arcade/pool setup was a hit with the kids. Perfect for one night passing through Kamloops.

10

Jennifer

Sep 2, 2024

·

Stayed 2 nights

Chose this place for a last minute stay. Best decision! Great location, walking distance to the park and tons of restaurants. Staff were always friendly and welcoming. Highly recommend!

8

Maryam

Mar 31, 2024

·

Stayed 2 nights

A little bit noisy because of train

8

Gordon

Jun 6, 2025

·

Stayed 1 night

Homeless people camped out in the parking lot. They moved along when i mentioned it to the front desk but yikes.

10

Dan

Sep 17, 2025

·

Stayed 1 night

Central, quiet, and clean.

10

Heather

Sep 13, 2025

·

Stayed 1 night

Older hotel but clean and in a great area.

8

Richard

Aug 11, 2024

·

Stayed 2 nights

It is a very rough part of town. Parking a vehicle is not 100% safe.

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Dining

On-site bistro breakfast is paid and feedback ranges from decent value to poor quality and limited hours. Many guests preferred nearby restaurants and pubs.

Related guest reviews

8

Maxine

Jun 22, 2025

·

Stayed 1 night

Stayed here for a bachelorette party. They were able to accommodate an early check-in for us since we had an event to attend in the early afternoon. The location was great for walking to the bars downtown later at night. The rooms were spacious and comfortable and clean. For being downtown it was also quiet. The blackout curtains were great and so was the AC. We didn’t end up using the pool but it looked clean and not too busy either. We loved the arcade area and the snack shop. The only aspect I was disappointed with was the breakfast bistro. The service wasn’t great. The food was great either. My sausages were cold, we had to send back two plates of cold, soggy hashbrowns and then they completely forgot one of our meals and had already started cleaning up and preparing to close before we had to remind them that we were still waiting on a meal.

8

Vanessa

Dec 14, 2025

·

Stayed 2 nights

Hotel was good, arcade room was great for the kids, pub was good for dinner. Stay as far away from the bistro for breakfast. Stale toast, powdered eggs, burnt waffles. Nice staff but the food made us ill

10

Kieron

Mar 17, 2024

·

Stayed 1 night

Great inexpensive breakfast on site. Convenient 1 block walking to 5 good restaurants. Quiet with pool, hot tub, electronic game room and pool tables.

8

Lindsay

May 7, 2023

·

Stayed 3 nights

Location… no longer has continental breakfast

8

Diana

Sep 3, 2024

·

Stayed 1 night

Restaurant was very good - very good food and the prices were amazing! Very good breakfast sandwich.

8

Danielle

Aug 2, 2025

·

Stayed 3 nights

Close to lots of food options and transit. The underground parking was convenient especially on hot days. Little cafe was cute and staff were very nice. Food was the right price. Wish it was open a bit later. Beds very comfy and clean.

6

Sherry

Apr 24, 2023

·

Stayed 4 nights

I was surprised that no complimentary breakfast was offered anymore

10

Helena

Jun 29, 2025

·

Stayed 1 night

First time staying at this hotel, its a great place for families, pool, hot tub, arcade with 1$ games, pool table, and a cute little movie theatre. Rooms were spacious and clean, could use better pillows and the only negative for me was the "tip" container at the front desk, thought this was tacky. Good food close by and great walking distance to riverside park and tons of restaurants.

8

Kell

Jun 15, 2025

·

Stayed 3 nights

The hotel and area is amazing. The staff were so friendly and attentive to things we asked. The pool and arcade area was great for the kids and the brewery next door great for the parents. The only slight negative thing was the breakfast option is a cafe in the basement where the food portion is small and costly. A mini croissant sandwich cost $5.75 and takes a while if there is a lot of guests because it's cooked on a microwave type oven. We did find a brunch place called Hello Toast and there is a Tim Hortons walkable from the hotel.

4

Tyler

Mar 3, 2023

·

Stayed 1 night

We stayed here 2 weekends in a row. It was a good location for us. The pool was operating, but had multiple birthday parties booked throughout the weekend that were booked as private parties. It would have been nice to know when it was open. When we asked for hours it would be open, they said they could not share when the private parties were booked. Breakfast was even more disappointing. It is not included, which is fine. Cost of $10.00 per person. If this was a free continental breakfast, I would have complained about the quality. I asked for a refund after seeing what they offered, and they would not give it. We had not even eaten yet. We had cereal, and toast with no spread. Avoid the breakfast. More than anything, the staff was very rude. I am sure they are frustrated with dealing with these complaints. I don't normally complain, and we were not rude or yelling at the staff, but they had no interest in talking with us about the issues.

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Su	Mo	Tu	We	Th	Fr	Sa
1	2 $98	3 $100	4 $97	5 $99	6 $110	7 $114
8 $93	9 $100	10 $96	11 $96	12 $101	13 $109	14 $115
15 $101	16 $101	17 $101	18 $99	19 $100	20 $115	21 $115
22 $101	23 $100	24 $101	25 $101	26 $100	27 $115	28 $115
29 $97	30 $101

Su	Mo	Tu	We	Th	Fr	Sa
		1 $100	2 $96	3 $98	4 $113	5 $113
6 $96	7 $99	8 $98	9 $98	10 $99	11 $113	12 $113
13 $96	14 $98	15 $118	16 $118	17 $118	18 $118	19 $118
20 $118	21 $100	22 $98	23 $96	24 $100	25 $113	26 $113
27 $98	28 $100	29 $98	30 $98	31 $98

The Thompson Hotel

Prices for The Thompson Hotel

Monthly average prices

About this property

Location

Room options

Studio Suite, 2 Queen Beds, Kitchenette

Deluxe Suite, 1 Bedroom

Deluxe Triple Room

Deluxe Room, 1 King Bed

Deluxe Room, 2 Queen Beds

Guest reviews of The Thompson Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about The Thompson Hotel

Prices for upcoming dates