Palazzo Pandola - Luxury Suites
From
US$216
/ night
Select dates to see prices and availability
From
US$216
/ night
About this property
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Amenities
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Business amenities
Featured amenities include express check-in, express check-out, and luggage storage.
Dining
A complimentary buffet breakfast is served daily from 8:00 AM to 10:30 AM.
Rooms
Make yourself at home in one of the 5 individually furnished guestrooms, featuring minibars and espresso makers. Your bed comes with down comforters and Egyptian cotton sheets. 43-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and bidets.
Location
Located in Naples (Naples City Centre), Palazzo Pandola - Luxury Suites is within a 15-minute walk of Via Toledo and Naples National Archaeological Museum. This luxury guesthouse is 0.9 mi (1.4 km) from Piazza del Plebiscito and 1.5 mi (2.4 km) from Port of Naples.
What's nearby
Spaccanapoli(0.1 Miles)
Church of Gesu Nuovo(0.1 Miles)
Piazza del Gesu Nuovo(0.1 Miles)
Santa Chiara Basilica(0.1 Miles)
Monastery of St. Clare(0.2 Miles)
Piazza San Domenico Maggiore(0.2 Miles)
San Domenico Maggiore(0.2 Miles)
Pignasecca Market(0.2 Miles)
University of Naples Federico II(0.3 Miles)
Via dei Tribunali(0.3 Miles)
Piazza Bellini(0.3 Miles)
Piazza Dante(0.3 Miles)
Sansevero Chapel Museum(0.3 Miles)
Via Toledo(0.3 Miles)
Via Roma(0.4 Miles)
The nearest major airport is Naples Intl. Airport (NAP)(5.3 Miles)
Parking
Non-smoking rooms
Tour desk
Housekeeping
Safe-deposit box
Bicycle rental
Location
33 Piazza del Gesù Nuovo, Naples, Italy
Spaccanapoli (0.1 Miles)
Church of Gesu Nuovo (0.1 Miles)
Piazza del Gesu Nuovo (0.1 Miles)
Santa Chiara Basilica (0.1 Miles)
Monastery of St. Clare (0.2 Miles)
Piazza San Domenico Maggiore (0.2 Miles)
Room options
5
Superior Room
1 Extra-Large Double Bed
Sleeps 2
269 ft²
Separate Dining AreaAir ConditioningHeatingWi-Fi (Free)
9
Deluxe Quadruple Room, City View
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
377 ft²
Separate Dining AreaAir ConditioningHeatingWi-Fi (Free)
6
Deluxe Triple Room, City View
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
484 ft²
Separate Dining AreaAir ConditioningHeatingWi-Fi (Free)Fireplace
6
Deluxe Room, City View
1 Extra-Large Double Bed
Sleeps 2
517 ft²
Separate Dining AreaAir ConditioningHeatingWi-Fi (Free)Fireplace
Guest reviews of Palazzo Pandola - Luxury Suites
9.6
Exceptional
Based on 92 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Travellers praise Palazzo Pandola - Luxury Suites for its central, walkable location, welcoming staff who often go above and beyond, spacious rooms with comfortable beds and plaza views, and a consistently well-reviewed breakfast with good variety and quality.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
Travellers praise Palazzo Pandola - Luxury Suites for its central, walkable location, welcoming staff who often go above and beyond, spacious rooms with comfortable beds and plaza views, and a consistently well-reviewed breakfast with good variety and quality.
Several reviews note the historic building's small, hard-to-spot entrance and a very old elevator, so arrival can feel confusing even though interiors are modern and tidy. While many found rooms peaceful, others reported street noise from the busy square at night; earplugs are sometimes provided. A few guests mentioned air-conditioning not working and occasional mismatches in room setup expectations. Overall, expect a charming boutique stay in the heart of Naples.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
Historic building with a very old elevator; several guests found the small, hard-to-find entrance and limited signage confusing.
Related guest reviews
8
yang sung
12 May 2025
·
Stayed 1 night
The interior of the hotel was not bad, but I couldn't find the hotel entrance. I can't understand it. There is no sign indicating the hotel entrance anywhere. If you barely open the door and go up, you will meet a 100-year-old elevator. The hotel itself has been newly remodeled. However, I was disappointed that I couldn't find the entrance, and I regret that they didn't mention the parking lot.
The interior of the hotel was not bad, but I couldn't find the hotel entrance. I can't understand it. There is no sign indicating the hotel entrance anywhere. If you barely open the door and go up, you will meet a 100-year-old elevator. The hotel itself has been newly remodeled. However, I was disappointed that I couldn't find the entrance, and I regret that they didn't mention the parking lot.
10
Audrey
18 Aug 2025
·
Stayed 2 nights
J'ai adore cet hôtel. Au début si vous n'êtes jamais allés à Naples, il faut entrer par une petite porte comme dans Alice aux pays des merveilles ! Les chambres sont tellement belles, et la vue est incroyable. Le staff est très gentil et déjeuner super wow !
J'ai adore cet hôtel. Au début si vous n'êtes jamais allés à Naples, il faut entrer par une petite porte comme dans Alice aux pays des merveilles ! Les chambres sont tellement belles, et la vue est incroyable. Le staff est très gentil et déjeuner super wow !
10
Tawfique
15 Nov 2024
·
Stayed 1 night
Fantastic stay. Clean room. Don’t get out off by the entrance. It’s a very old, but beautiful building.
Fantastic stay. Clean room. Don’t get out off by the entrance. It’s a very old, but beautiful building.
10
Jacqueline
31 Aug 2025
·
Stayed 1 night
When we arrived we were a little scared since the outside of the property looks very old and kind of sketchy, keep in mind this was our first time in Napoli. As soon as we went up the elevator ( btw a very cool one, over 100 years old) we were greeted by Alicia, she was very sweet and helpful. Since the entrance of the hotel to the room is beautiful and clean, the bedroom was very specious, we were very surprised. Also the breaks the next morning was delicious and the cleaning lady who also served us our drinks for the buffer breakfast was lovely. I recommend this place!
When we arrived we were a little scared since the outside of the property looks very old and kind of sketchy, keep in mind this was our first time in Napoli. As soon as we went up the elevator ( btw a very cool one, over 100 years old) we were greeted by Alicia, she was very sweet and helpful. Since the entrance of the hotel to the room is beautiful and clean, the bedroom was very specious, we were very surprised. Also the breaks the next morning was delicious and the cleaning lady who also served us our drinks for the buffer breakfast was lovely. I recommend this place!
10
James
7 Sept 2024
·
Stayed 1 night
Excellent Bed & Breakfast! Really enjoyed our stay at Palazzo Pandola. The early breakfast preparation was amazing, and the reception staff were very gracious and helped arrange for a taxi to the airport. Loved the charm of the 100 year old “ascensore”, too!
Excellent Bed & Breakfast! Really enjoyed our stay at Palazzo Pandola. The early breakfast preparation was amazing, and the reception staff were very gracious and helped arrange for a taxi to the airport. Loved the charm of the 100 year old “ascensore”, too!
10
Teresa
27 Sept 2025
·
Stayed 3 nights
We loved the mini door access to this wonderful location (the huges doors are prevalent in the older palaces). Breakfast was outstanding. The room was outstanding with double doors opening onto the plaza and views. Truly a superb property,
We loved the mini door access to this wonderful location (the huges doors are prevalent in the older palaces). Breakfast was outstanding. The room was outstanding with double doors opening onto the plaza and views. Truly a superb property,
10
BERTA
31 May 2025
·
Stayed 1 night
Great attention. The room was VERY nice, large and accomodating, although the design of the bathroom seemed a bit ackward, but in these old buildings renovations are not an easy thing so I would not lower my general evaluation for this. The other thing that surprised us was the general condition as you enter the building to the point that it was a bit scary. Once you understand that this is the condition in which you will find most palazzos in Napoli, you get used to it. I mention it so that other guests are not taken by surprise by this.
Great attention. The room was VERY nice, large and accomodating, although the design of the bathroom seemed a bit ackward, but in these old buildings renovations are not an easy thing so I would not lower my general evaluation for this. The other thing that surprised us was the general condition as you enter the building to the point that it was a bit scary. Once you understand that this is the condition in which you will find most palazzos in Napoli, you get used to it. I mention it so that other guests are not taken by surprise by this.
10
Paul
17 Nov 2024
·
Stayed 1 night
Great location very comfortable room and delicious breakfast, staff was very friendly. A little confusing on arrival finding where the hotel was exactly and how to get into the building. The only signage is on the call button, there is a very small door into the courtyard of the building and the hotel is located on the 4th floor.
Great location very comfortable room and delicious breakfast, staff was very friendly. A little confusing on arrival finding where the hotel was exactly and how to get into the building. The only signage is on the call button, there is a very small door into the courtyard of the building and the hotel is located on the 4th floor.
10
Vanesa
26 Jul 2025
·
Stayed 1 night
El edificio es viejo y no tiene un buen aspecto pero el hotel esta muy lindo el personal increiblemente atento, el dssayuno muy rico, super bien ubicado, todo excelente.
El edificio es viejo y no tiene un buen aspecto pero el hotel esta muy lindo el personal increiblemente atento, el dssayuno muy rico, super bien ubicado, todo excelente.
10
Shannon
31 Aug 2024
·
Stayed 1 night
Mario was absolutely fantastic! We got in late at night and the door is a little different but it's Europe so you just go with it. The property is really nice and you get that old world vibe. Breakfast was lovely and we had a window overlooking the square! We were close to the port to board our boat to head to the islands the next day. Overall really great
Mario was absolutely fantastic! We got in late at night and the door is a little different but it's Europe so you just go with it. The property is really nice and you get that old world vibe. Breakfast was lovely and we had a window overlooking the square! We were close to the port to board our boat to head to the islands the next day. Overall really great
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms and bathrooms are generally very clean and well maintained; multiple guests called them immaculate. One review noted a cleanliness lapse in the shower.
Related guest reviews
4
Rehana
15 Aug 2024
·
Stayed 3 nights
Mario was so helpful and communicated with us prior to our arrival and during our stay. He initiated our communication prior to our arrival with useful information. The lady working there, Silvana, was kind and also helped us with what we needed. They’re both lovely! The a/c does not work and we felt sick being in the room. We told Mario and he listened to our concerns and did tell the owners but nothing was done. The temperature in the hallways is much better than in the rooms. Other people staying there complained about the a/c not working too. It’s really uncomfortable with the lack of a/c and it’s too bad because they have a nice place that is spacious and clean and wonderful people working there. The reason for my low rating is solely because of the temperature in the room.
Mario was so helpful and communicated with us prior to our arrival and during our stay. He initiated our communication prior to our arrival with useful information. The lady working there, Silvana, was kind and also helped us with what we needed. They’re both lovely! The a/c does not work and we felt sick being in the room. We told Mario and he listened to our concerns and did tell the owners but nothing was done. The temperature in the hallways is much better than in the rooms. Other people staying there complained about the a/c not working too. It’s really uncomfortable with the lack of a/c and it’s too bad because they have a nice place that is spacious and clean and wonderful people working there. The reason for my low rating is solely because of the temperature in the room.
10
Teresa
15 Oct 2025
·
Stayed 2 nights
The place is amazing. Clean and well maintained. Gorgeous views from the balcony. Always plenty of choices for breakfast. Walkable for dinners and sites.
The place is amazing. Clean and well maintained. Gorgeous views from the balcony. Always plenty of choices for breakfast. Walkable for dinners and sites.
10
Philippe
15 Jul 2025
·
Stayed 1 night
Great hotel, although big, only has a handful of rooms which adds to the personal touch from the staff. The staff is very friendly, patient and helpful. Room is really big and the balcony view is on the Piazza. A lot of restaurants and shopping in walking distance. It is noisy as there are a lot of people in the area at all times of the day and night, but they do supply earbuds to compensate. Bathroom is really clean and new. Bed is also comfortable. Recommend 10/10 as long as you are ok with noisy neighborhood.
Great hotel, although big, only has a handful of rooms which adds to the personal touch from the staff. The staff is very friendly, patient and helpful. Room is really big and the balcony view is on the Piazza. A lot of restaurants and shopping in walking distance. It is noisy as there are a lot of people in the area at all times of the day and night, but they do supply earbuds to compensate. Bathroom is really clean and new. Bed is also comfortable. Recommend 10/10 as long as you are ok with noisy neighborhood.
10
Tawfique
15 Nov 2024
·
Stayed 1 night
Fantastic stay. Clean room. Don’t get out off by the entrance. It’s a very old, but beautiful building.
Fantastic stay. Clean room. Don’t get out off by the entrance. It’s a very old, but beautiful building.
10
David
13 Sept 2025
·
Stayed 2 nights
We loved everything and the breakfast was great-the lady who made the breakfast and kept rooms clean excellent! Loved our stay here Kind regards, Dave & Margaret
We loved everything and the breakfast was great-the lady who made the breakfast and kept rooms clean excellent! Loved our stay here Kind regards, Dave & Margaret
10
Sarah Marguerite
31 Dec 2024
·
Stayed 4 nights
Fantastic B&B, lovely breakfast layout. Room was lovely and clean and we had a great view of the square. Loads of food places and bars within 5 minutes of the B&B. Would recommend Tandem restaurant for great pizza and pasta, and Oak Bar if you want something which is not Peroni.
Fantastic B&B, lovely breakfast layout. Room was lovely and clean and we had a great view of the square. Loads of food places and bars within 5 minutes of the B&B. Would recommend Tandem restaurant for great pizza and pasta, and Oak Bar if you want something which is not Peroni.
10
Jacqueline
31 Aug 2025
·
Stayed 1 night
When we arrived we were a little scared since the outside of the property looks very old and kind of sketchy, keep in mind this was our first time in Napoli. As soon as we went up the elevator ( btw a very cool one, over 100 years old) we were greeted by Alicia, she was very sweet and helpful. Since the entrance of the hotel to the room is beautiful and clean, the bedroom was very specious, we were very surprised. Also the breaks the next morning was delicious and the cleaning lady who also served us our drinks for the buffer breakfast was lovely. I recommend this place!
When we arrived we were a little scared since the outside of the property looks very old and kind of sketchy, keep in mind this was our first time in Napoli. As soon as we went up the elevator ( btw a very cool one, over 100 years old) we were greeted by Alicia, she was very sweet and helpful. Since the entrance of the hotel to the room is beautiful and clean, the bedroom was very specious, we were very surprised. Also the breaks the next morning was delicious and the cleaning lady who also served us our drinks for the buffer breakfast was lovely. I recommend this place!
10
Nicholas
7 Nov 2025
·
Stayed 4 nights
This hotel was the best. Great location and was not noisy at all. The rooms were immaculate and breakfast perfect. I will highly recommend this place to my friends
This hotel was the best. Great location and was not noisy at all. The rooms were immaculate and breakfast perfect. I will highly recommend this place to my friends
10
Janice
23 Apr 2025
·
Stayed 3 nights
Beautiful view and clean.
Beautiful view and clean.
8
Alexandre
10 Sept 2025
·
Stayed 1 night
Great little hotel,a bit dated and some cleanliness issues, lots of hair stuck on the shower head. Great service and very welcoming staff with a great location. Included breakfast was good and simple.
Great little hotel,a bit dated and some cleanliness issues, lots of hair stuck on the shower head. Great service and very welcoming staff with a great location. Included breakfast was good and simple.
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AI-generated summary based on recent guest reviews
Rooms
Spacious, stylish rooms in a historic palazzo, many with balconies or plaza views and comfortable beds. Some guests reported nighttime noise from the square (earplugs are sometimes provided) and a few noted air-conditioning or room setup issues.
Related guest reviews
2
Luke
20 Aug 2024
·
Stayed 2 nights
The property falsely advertised the amount of beds in the room and refused to give any kind of refund when confronted about it. The building is very old and the air conditioning didn’t work. The main entrance is a very small door that you have to climb through and then you have to take a 100 year old elevator to get to the apartment. Would not recommend.
The property falsely advertised the amount of beds in the room and refused to give any kind of refund when confronted about it. The building is very old and the air conditioning didn’t work. The main entrance is a very small door that you have to climb through and then you have to take a 100 year old elevator to get to the apartment. Would not recommend.
10
Chelsea
12 Oct 2025
·
Stayed 1 night
My room felt like a luxury suite with an amazing view of the square! Would definitely stay here again for my next visit to Naples. The staff were so accommodating and friendly too.
My room felt like a luxury suite with an amazing view of the square! Would definitely stay here again for my next visit to Naples. The staff were so accommodating and friendly too.
10
Ana
29 Jun 2025
·
Stayed 1 night
The room was spacious, modern, but in an ancient building. The view was specta
The room was spacious, modern, but in an ancient building. The view was specta
10
Jeff
29 Apr 2025
·
Stayed 2 nights
Loved that the laundromat was just 5 minutes away. Lots of options for dinner. Breakfast was delicious. Very nice they supplied ear plugs S the square got pretty noisy at night. That and the airplanes. Staff was very friendly.
Loved that the laundromat was just 5 minutes away. Lots of options for dinner. Breakfast was delicious. Very nice they supplied ear plugs S the square got pretty noisy at night. That and the airplanes. Staff was very friendly.
10
Teresa
15 Oct 2025
·
Stayed 2 nights
The place is amazing. Clean and well maintained. Gorgeous views from the balcony. Always plenty of choices for breakfast. Walkable for dinners and sites.
The place is amazing. Clean and well maintained. Gorgeous views from the balcony. Always plenty of choices for breakfast. Walkable for dinners and sites.
10
Philippe
15 Jul 2025
·
Stayed 1 night
Great hotel, although big, only has a handful of rooms which adds to the personal touch from the staff. The staff is very friendly, patient and helpful. Room is really big and the balcony view is on the Piazza. A lot of restaurants and shopping in walking distance. It is noisy as there are a lot of people in the area at all times of the day and night, but they do supply earbuds to compensate. Bathroom is really clean and new. Bed is also comfortable. Recommend 10/10 as long as you are ok with noisy neighborhood.
Great hotel, although big, only has a handful of rooms which adds to the personal touch from the staff. The staff is very friendly, patient and helpful. Room is really big and the balcony view is on the Piazza. A lot of restaurants and shopping in walking distance. It is noisy as there are a lot of people in the area at all times of the day and night, but they do supply earbuds to compensate. Bathroom is really clean and new. Bed is also comfortable. Recommend 10/10 as long as you are ok with noisy neighborhood.
10
Erica
5 Jun 2025
·
Stayed 3 nights
The staff were incredibly helpful and sweet. We had amazing breakfast every morning and they restocked the room fridge every day with complimentary beverages. The view from our room was incredible and we loved being able to walk everywhere we wanted to go. We would definitely stay here again!
The staff were incredibly helpful and sweet. We had amazing breakfast every morning and they restocked the room fridge every day with complimentary beverages. The view from our room was incredible and we loved being able to walk everywhere we wanted to go. We would definitely stay here again!
6
Slobodan
27 Aug 2024
·
Stayed 1 night
This is not a hotel it’s bed and breakfast you share apartment with other guests.There are 3-4 rooms and common area where you eat breakfast with other guests.When I booked room for 4 people I thought we will each have bed but two people slept on pull out sofa.We only got one sheet for cover no comforter or blankets.I didn’t like that bathroom was not private it’s separated with glass on one part so no privacy at all.Mario was kind of rude through text before we arrived just because I asked why was he trying to charge me 25 euros if we arrived after 8pm and I thought it was hotel with reception not private home.He got upset with me I never had host speak to me that way and I didn’t know what to expect so I was concerned and scared because we travelled with our children.Once we arrived Mario was actually nice and professional he answered all our questions even booked us dinner reservation so I was relieved.They changed their policy now on Expedia so hopefully other guests will be aware of extra cost.Mario offered shuttle to pick us up from marina for 50 Euro we declined it’s only 1.4 km walk so we walked it took us 15min.
This is not a hotel it’s bed and breakfast you share apartment with other guests.There are 3-4 rooms and common area where you eat breakfast with other guests.When I booked room for 4 people I thought we will each have bed but two people slept on pull out sofa.We only got one sheet for cover no comforter or blankets.I didn’t like that bathroom was not private it’s separated with glass on one part so no privacy at all.Mario was kind of rude through text before we arrived just because I asked why was he trying to charge me 25 euros if we arrived after 8pm and I thought it was hotel with reception not private home.He got upset with me I never had host speak to me that way and I didn’t know what to expect so I was concerned and scared because we travelled with our children.Once we arrived Mario was actually nice and professional he answered all our questions even booked us dinner reservation so I was relieved.They changed their policy now on Expedia so hopefully other guests will be aware of extra cost.Mario offered shuttle to pick us up from marina for 50 Euro we declined it’s only 1.4 km walk so we walked it took us 15min.
10
Ilona
15 Aug 2025
·
Stayed 3 nights
I had a fantastic stay at Palazzo Pandora! Great central location, easy walking distance to everything. Very safe and secure. Very peaceful and relaxing room! Incredibly comfortable bed! I slept so well. The staff here was very helpful and kind. Impressive luxurious rooms. Very satisfied with the breakfast, it was the perfect start to the day! We enjoyed the eggs, fruit, pastries. Variety of juices and coffee as well as cheeses and meats which we didn't try but it all looked very good.
I had a fantastic stay at Palazzo Pandora! Great central location, easy walking distance to everything. Very safe and secure. Very peaceful and relaxing room! Incredibly comfortable bed! I slept so well. The staff here was very helpful and kind. Impressive luxurious rooms. Very satisfied with the breakfast, it was the perfect start to the day! We enjoyed the eggs, fruit, pastries. Variety of juices and coffee as well as cheeses and meats which we didn't try but it all looked very good.
10
Mark
17 Jun 2024
·
Stayed 1 night
We had a wonderful overnight stay at the Palazzo Pandola in central Napoli! The palazzo is a boutique property with five rooms, converted from a large home in an old building dating back centuries. Our suite was on the top floor with a balcony that overlooked the central plaza. The suite was spacious with a big sitting area and had very high ceilings. Both the bed and sofa bed were super comfortable. The hotel management met our every need, including offering helpful recommendations and providing very reasonably-priced car service to the airport. The location is superb, within walking distance of most major sights in central Napoli and Beverello port. In the morning, a breakfast of eggs, pastries, fruit, yogurt, coffee, juices, etc. is provided in a dining room in the palazzo. It was a superb stay that exceeded our high expectations!
We had a wonderful overnight stay at the Palazzo Pandola in central Napoli! The palazzo is a boutique property with five rooms, converted from a large home in an old building dating back centuries. Our suite was on the top floor with a balcony that overlooked the central plaza. The suite was spacious with a big sitting area and had very high ceilings. Both the bed and sofa bed were super comfortable. The hotel management met our every need, including offering helpful recommendations and providing very reasonably-priced car service to the airport. The location is superb, within walking distance of most major sights in central Napoli and Beverello port. In the morning, a breakfast of eggs, pastries, fruit, yogurt, coffee, juices, etc. is provided in a dining room in the palazzo. It was a superb stay that exceeded our high expectations!
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AI-generated summary based on recent guest reviews
Service
Service is widely described as friendly, attentive, and genuinely helpful, with staff often going above and beyond for recommendations and logistics.
Related guest reviews
10
Chelsea
12 Oct 2025
·
Stayed 1 night
My room felt like a luxury suite with an amazing view of the square! Would definitely stay here again for my next visit to Naples. The staff were so accommodating and friendly too.
My room felt like a luxury suite with an amazing view of the square! Would definitely stay here again for my next visit to Naples. The staff were so accommodating and friendly too.
10
Steve
4 Apr 2025
·
Stayed 1 night
Beautiful hotel with friendly helpful staff. Claudia gave us great recommendations for places to see and visit. Will definitely stay there again.
Beautiful hotel with friendly helpful staff. Claudia gave us great recommendations for places to see and visit. Will definitely stay there again.
10
Caroline
27 Sept 2025
·
Stayed 1 night
Beautiful, traditional property, lovely location and friendly staff
Beautiful, traditional property, lovely location and friendly staff
10
Crystal
10 Oct 2024
·
Stayed 2 nights
We were incredibly astounded by the above and beyond service of our hotel stay. I had lost my phone in a taxi on the way in. We thought all of our trip photos were lost however the front desk team had called all the taxi companies and also the train station requesting to know about it. We got very lucky and the taxi driver was an angel and had brought in the phone the next day and dropped it by with the front desk who had it waiting when we got back from our sight seeing. We were in tears, they moved us so much and the fact they would go above and beyond as they had was incredible. If you’re wanting an authentic and hospitable stay with character and great breakfast, book this stay. It’s location and thier hospitality are worth it above all else!
We were incredibly astounded by the above and beyond service of our hotel stay. I had lost my phone in a taxi on the way in. We thought all of our trip photos were lost however the front desk team had called all the taxi companies and also the train station requesting to know about it. We got very lucky and the taxi driver was an angel and had brought in the phone the next day and dropped it by with the front desk who had it waiting when we got back from our sight seeing. We were in tears, they moved us so much and the fact they would go above and beyond as they had was incredible. If you’re wanting an authentic and hospitable stay with character and great breakfast, book this stay. It’s location and thier hospitality are worth it above all else!
10
Jessica
11 Apr 2025
·
Stayed 1 night
An amazing experience. Great location, beautiful room and fantastic service! Check-in was made simple by the very helpful staff, who provided guidance and offered recommendations for dinner. We just left and are already talking about stsying here again. Absolutely amazing!
An amazing experience. Great location, beautiful room and fantastic service! Check-in was made simple by the very helpful staff, who provided guidance and offered recommendations for dinner. We just left and are already talking about stsying here again. Absolutely amazing!
10
Laura
30 Sept 2025
·
Stayed 2 nights
Amazing place- staff went absolutely above and beyond to make sure our honeymoon stop here during our Italy trip was special. Would 100% recommend and go there again! It felt like an odd spot to find such a beautiful place but it was so worth the stay.
Amazing place- staff went absolutely above and beyond to make sure our honeymoon stop here during our Italy trip was special. Would 100% recommend and go there again! It felt like an odd spot to find such a beautiful place but it was so worth the stay.
10
Jacqueline
31 Aug 2025
·
Stayed 1 night
When we arrived we were a little scared since the outside of the property looks very old and kind of sketchy, keep in mind this was our first time in Napoli. As soon as we went up the elevator ( btw a very cool one, over 100 years old) we were greeted by Alicia, she was very sweet and helpful. Since the entrance of the hotel to the room is beautiful and clean, the bedroom was very specious, we were very surprised. Also the breaks the next morning was delicious and the cleaning lady who also served us our drinks for the buffer breakfast was lovely. I recommend this place!
When we arrived we were a little scared since the outside of the property looks very old and kind of sketchy, keep in mind this was our first time in Napoli. As soon as we went up the elevator ( btw a very cool one, over 100 years old) we were greeted by Alicia, she was very sweet and helpful. Since the entrance of the hotel to the room is beautiful and clean, the bedroom was very specious, we were very surprised. Also the breaks the next morning was delicious and the cleaning lady who also served us our drinks for the buffer breakfast was lovely. I recommend this place!
10
James
7 Sept 2024
·
Stayed 1 night
Excellent Bed & Breakfast! Really enjoyed our stay at Palazzo Pandola. The early breakfast preparation was amazing, and the reception staff were very gracious and helped arrange for a taxi to the airport. Loved the charm of the 100 year old “ascensore”, too!
Excellent Bed & Breakfast! Really enjoyed our stay at Palazzo Pandola. The early breakfast preparation was amazing, and the reception staff were very gracious and helped arrange for a taxi to the airport. Loved the charm of the 100 year old “ascensore”, too!
10
Jaime
19 Aug 2025
·
Stayed 1 night
Staff were very kind and responsive. It is in a great location with access to food/shopping/sightseeing!
Staff were very kind and responsive. It is in a great location with access to food/shopping/sightseeing!
10
Michelle
16 Oct 2025
·
Stayed 2 nights
Lovely stay, and the staff was so kind and helpful
Lovely stay, and the staff was so kind and helpful
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AI-generated summary based on recent guest reviews
Location
Central, walkable base close to restaurants, shopping, major sights and the port. Some mentioned the lively square can be noisy and a few found the immediate area or arrival approach less welcoming at first.
Related guest reviews
10
Catherine
6 Jun 2025
·
Stayed 1 night
Highly recommend staying here! Excellent location and room was absolutely gorgeous. It was a very unique building. Staff very kind and helpful.
Highly recommend staying here! Excellent location and room was absolutely gorgeous. It was a very unique building. Staff very kind and helpful.
10
Teresa
15 Oct 2025
·
Stayed 2 nights
The place is amazing. Clean and well maintained. Gorgeous views from the balcony. Always plenty of choices for breakfast. Walkable for dinners and sites.
The place is amazing. Clean and well maintained. Gorgeous views from the balcony. Always plenty of choices for breakfast. Walkable for dinners and sites.
10
Philippe
15 Jul 2025
·
Stayed 1 night
Great hotel, although big, only has a handful of rooms which adds to the personal touch from the staff. The staff is very friendly, patient and helpful. Room is really big and the balcony view is on the Piazza. A lot of restaurants and shopping in walking distance. It is noisy as there are a lot of people in the area at all times of the day and night, but they do supply earbuds to compensate. Bathroom is really clean and new. Bed is also comfortable. Recommend 10/10 as long as you are ok with noisy neighborhood.
Great hotel, although big, only has a handful of rooms which adds to the personal touch from the staff. The staff is very friendly, patient and helpful. Room is really big and the balcony view is on the Piazza. A lot of restaurants and shopping in walking distance. It is noisy as there are a lot of people in the area at all times of the day and night, but they do supply earbuds to compensate. Bathroom is really clean and new. Bed is also comfortable. Recommend 10/10 as long as you are ok with noisy neighborhood.
10
Pauline Ann
5 Oct 2025
·
Stayed 1 night
Beautiful apartment and great staff. The area is not safe in the evenings.
Beautiful apartment and great staff. The area is not safe in the evenings.
10
Nicholas
7 Nov 2025
·
Stayed 4 nights
This hotel was the best. Great location and was not noisy at all. The rooms were immaculate and breakfast perfect. I will highly recommend this place to my friends
This hotel was the best. Great location and was not noisy at all. The rooms were immaculate and breakfast perfect. I will highly recommend this place to my friends
10
Amanda
15 Jun 2025
·
Stayed 1 night
Great location. Very helpful staff
Great location. Very helpful staff
10
Ilona
15 Aug 2025
·
Stayed 3 nights
I had a fantastic stay at Palazzo Pandora! Great central location, easy walking distance to everything. Very safe and secure. Very peaceful and relaxing room! Incredibly comfortable bed! I slept so well. The staff here was very helpful and kind. Impressive luxurious rooms. Very satisfied with the breakfast, it was the perfect start to the day! We enjoyed the eggs, fruit, pastries. Variety of juices and coffee as well as cheeses and meats which we didn't try but it all looked very good.
I had a fantastic stay at Palazzo Pandora! Great central location, easy walking distance to everything. Very safe and secure. Very peaceful and relaxing room! Incredibly comfortable bed! I slept so well. The staff here was very helpful and kind. Impressive luxurious rooms. Very satisfied with the breakfast, it was the perfect start to the day! We enjoyed the eggs, fruit, pastries. Variety of juices and coffee as well as cheeses and meats which we didn't try but it all looked very good.
10
Jaime
19 Aug 2025
·
Stayed 1 night
Staff were very kind and responsive. It is in a great location with access to food/shopping/sightseeing!
Staff were very kind and responsive. It is in a great location with access to food/shopping/sightseeing!
10
Shannon
31 Aug 2024
·
Stayed 1 night
Mario was absolutely fantastic! We got in late at night and the door is a little different but it's Europe so you just go with it. The property is really nice and you get that old world vibe. Breakfast was lovely and we had a window overlooking the square! We were close to the port to board our boat to head to the islands the next day. Overall really great
Mario was absolutely fantastic! We got in late at night and the door is a little different but it's Europe so you just go with it. The property is really nice and you get that old world vibe. Breakfast was lovely and we had a window overlooking the square! We were close to the port to board our boat to head to the islands the next day. Overall really great
10
Mark
17 Jun 2024
·
Stayed 1 night
We had a wonderful overnight stay at the Palazzo Pandola in central Napoli! The palazzo is a boutique property with five rooms, converted from a large home in an old building dating back centuries. Our suite was on the top floor with a balcony that overlooked the central plaza. The suite was spacious with a big sitting area and had very high ceilings. Both the bed and sofa bed were super comfortable. The hotel management met our every need, including offering helpful recommendations and providing very reasonably-priced car service to the airport. The location is superb, within walking distance of most major sights in central Napoli and Beverello port. In the morning, a breakfast of eggs, pastries, fruit, yogurt, coffee, juices, etc. is provided in a dining room in the palazzo. It was a superb stay that exceeded our high expectations!
We had a wonderful overnight stay at the Palazzo Pandola in central Napoli! The palazzo is a boutique property with five rooms, converted from a large home in an old building dating back centuries. Our suite was on the top floor with a balcony that overlooked the central plaza. The suite was spacious with a big sitting area and had very high ceilings. Both the bed and sofa bed were super comfortable. The hotel management met our every need, including offering helpful recommendations and providing very reasonably-priced car service to the airport. The location is superb, within walking distance of most major sights in central Napoli and Beverello port. In the morning, a breakfast of eggs, pastries, fruit, yogurt, coffee, juices, etc. is provided in a dining room in the palazzo. It was a superb stay that exceeded our high expectations!
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AI-generated summary based on recent guest reviews
Dining
Breakfast is consistently praised for quality and variety, with eggs, pastries, fruit, yogurt, juices and coffee frequently mentioned. Service at breakfast is attentive.
Related guest reviews
10
Teresa
15 Oct 2025
·
Stayed 2 nights
The place is amazing. Clean and well maintained. Gorgeous views from the balcony. Always plenty of choices for breakfast. Walkable for dinners and sites.
The place is amazing. Clean and well maintained. Gorgeous views from the balcony. Always plenty of choices for breakfast. Walkable for dinners and sites.
10
Audrey
18 Aug 2025
·
Stayed 2 nights
J'ai adore cet hôtel. Au début si vous n'êtes jamais allés à Naples, il faut entrer par une petite porte comme dans Alice aux pays des merveilles ! Les chambres sont tellement belles, et la vue est incroyable. Le staff est très gentil et déjeuner super wow !
J'ai adore cet hôtel. Au début si vous n'êtes jamais allés à Naples, il faut entrer par une petite porte comme dans Alice aux pays des merveilles ! Les chambres sont tellement belles, et la vue est incroyable. Le staff est très gentil et déjeuner super wow !
10
David
13 Sept 2025
·
Stayed 2 nights
We loved everything and the breakfast was great-the lady who made the breakfast and kept rooms clean excellent! Loved our stay here Kind regards, Dave & Margaret
We loved everything and the breakfast was great-the lady who made the breakfast and kept rooms clean excellent! Loved our stay here Kind regards, Dave & Margaret
10
Sarah Marguerite
31 Dec 2024
·
Stayed 4 nights
Fantastic B&B, lovely breakfast layout. Room was lovely and clean and we had a great view of the square. Loads of food places and bars within 5 minutes of the B&B. Would recommend Tandem restaurant for great pizza and pasta, and Oak Bar if you want something which is not Peroni.
Fantastic B&B, lovely breakfast layout. Room was lovely and clean and we had a great view of the square. Loads of food places and bars within 5 minutes of the B&B. Would recommend Tandem restaurant for great pizza and pasta, and Oak Bar if you want something which is not Peroni.
10
Jacqueline
31 Aug 2025
·
Stayed 1 night
When we arrived we were a little scared since the outside of the property looks very old and kind of sketchy, keep in mind this was our first time in Napoli. As soon as we went up the elevator ( btw a very cool one, over 100 years old) we were greeted by Alicia, she was very sweet and helpful. Since the entrance of the hotel to the room is beautiful and clean, the bedroom was very specious, we were very surprised. Also the breaks the next morning was delicious and the cleaning lady who also served us our drinks for the buffer breakfast was lovely. I recommend this place!
When we arrived we were a little scared since the outside of the property looks very old and kind of sketchy, keep in mind this was our first time in Napoli. As soon as we went up the elevator ( btw a very cool one, over 100 years old) we were greeted by Alicia, she was very sweet and helpful. Since the entrance of the hotel to the room is beautiful and clean, the bedroom was very specious, we were very surprised. Also the breaks the next morning was delicious and the cleaning lady who also served us our drinks for the buffer breakfast was lovely. I recommend this place!
10
Nicholas
7 Nov 2025
·
Stayed 4 nights
This hotel was the best. Great location and was not noisy at all. The rooms were immaculate and breakfast perfect. I will highly recommend this place to my friends
This hotel was the best. Great location and was not noisy at all. The rooms were immaculate and breakfast perfect. I will highly recommend this place to my friends
10
Ilona
15 Aug 2025
·
Stayed 3 nights
I had a fantastic stay at Palazzo Pandora! Great central location, easy walking distance to everything. Very safe and secure. Very peaceful and relaxing room! Incredibly comfortable bed! I slept so well. The staff here was very helpful and kind. Impressive luxurious rooms. Very satisfied with the breakfast, it was the perfect start to the day! We enjoyed the eggs, fruit, pastries. Variety of juices and coffee as well as cheeses and meats which we didn't try but it all looked very good.
I had a fantastic stay at Palazzo Pandora! Great central location, easy walking distance to everything. Very safe and secure. Very peaceful and relaxing room! Incredibly comfortable bed! I slept so well. The staff here was very helpful and kind. Impressive luxurious rooms. Very satisfied with the breakfast, it was the perfect start to the day! We enjoyed the eggs, fruit, pastries. Variety of juices and coffee as well as cheeses and meats which we didn't try but it all looked very good.
10
Teresa
27 Sept 2025
·
Stayed 3 nights
We loved the mini door access to this wonderful location (the huges doors are prevalent in the older palaces). Breakfast was outstanding. The room was outstanding with double doors opening onto the plaza and views. Truly a superb property,
We loved the mini door access to this wonderful location (the huges doors are prevalent in the older palaces). Breakfast was outstanding. The room was outstanding with double doors opening onto the plaza and views. Truly a superb property,
10
Mark
17 Jun 2024
·
Stayed 1 night
We had a wonderful overnight stay at the Palazzo Pandola in central Napoli! The palazzo is a boutique property with five rooms, converted from a large home in an old building dating back centuries. Our suite was on the top floor with a balcony that overlooked the central plaza. The suite was spacious with a big sitting area and had very high ceilings. Both the bed and sofa bed were super comfortable. The hotel management met our every need, including offering helpful recommendations and providing very reasonably-priced car service to the airport. The location is superb, within walking distance of most major sights in central Napoli and Beverello port. In the morning, a breakfast of eggs, pastries, fruit, yogurt, coffee, juices, etc. is provided in a dining room in the palazzo. It was a superb stay that exceeded our high expectations!
We had a wonderful overnight stay at the Palazzo Pandola in central Napoli! The palazzo is a boutique property with five rooms, converted from a large home in an old building dating back centuries. Our suite was on the top floor with a balcony that overlooked the central plaza. The suite was spacious with a big sitting area and had very high ceilings. Both the bed and sofa bed were super comfortable. The hotel management met our every need, including offering helpful recommendations and providing very reasonably-priced car service to the airport. The location is superb, within walking distance of most major sights in central Napoli and Beverello port. In the morning, a breakfast of eggs, pastries, fruit, yogurt, coffee, juices, etc. is provided in a dining room in the palazzo. It was a superb stay that exceeded our high expectations!
8
Alexandre
10 Sept 2025
·
Stayed 1 night
Great little hotel,a bit dated and some cleanliness issues, lots of hair stuck on the shower head. Great service and very welcoming staff with a great location. Included breakfast was good and simple.
Great little hotel,a bit dated and some cleanliness issues, lots of hair stuck on the shower head. Great service and very welcoming staff with a great location. Included breakfast was good and simple.
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AI-generated summary based on recent guest reviews
10
Nader
22 Aug 2026
·
Stayed 1 night
The inside is very nice and completely different than the outside. Very central.
The inside is very nice and completely different than the outside. Very central.
8
Carrie
17 Aug 2026
·
Stayed 1 night
We enjoyed our stay. The staff person was only there for a short amount of time, but they were very friendly and helpful. Great location and really cool building.
We enjoyed our stay. The staff person was only there for a short amount of time, but they were very friendly and helpful. Great location and really cool building.
10
Mikael
11 Jul 2026
·
Stayed 2 nights
Nice location and delicious breakfast ⭐️⭐️⭐️⭐️⭐️
Nice location and delicious breakfast ⭐️⭐️⭐️⭐️⭐️
10
Catherine
27 Jun 2026
·
Stayed 1 night
Here’s a refined version of your review that captures the experience: Palazzo Pandola was truly remarkable! Nestled in the heart of Naples’ historic center, it perfectly captured the charm and character of the city. Our spacious suite comfortably accommodated our family of four with two large beds, giving us plenty of room to relax. Every detail added to the experience—from the historic, charming elevator to the beautiful wallpaper and elegant candelabras. The décor was eclectic, authentic, and perfectly reflected the timeless charm of old Naples. Staying here felt like stepping back in time while still enjoying all the comforts we needed. We would absolutely stay here again and highly recommend it to anyone looking for an authentic Neapolitan experience. ⭐⭐⭐⭐⭐
Here’s a refined version of your review that captures the experience: Palazzo Pandola was truly remarkable! Nestled in the heart of Naples’ historic center, it perfectly captured the charm and character of the city. Our spacious suite comfortably accommodated our family of four with two large beds, giving us plenty of room to relax. Every detail added to the experience—from the historic, charming elevator to the beautiful wallpaper and elegant candelabras. The décor was eclectic, authentic, and perfectly reflected the timeless charm of old Naples. Staying here felt like stepping back in time while still enjoying all the comforts we needed. We would absolutely stay here again and highly recommend it to anyone looking for an authentic Neapolitan experience. ⭐⭐⭐⭐⭐
8
Jan
27 May 2026
·
Stayed 1 night
Great and very central location, more B&B than hotel but all good. Entrance was a little hard to find. Very helpful person at front desk, great support
Great and very central location, more B&B than hotel but all good. Entrance was a little hard to find. Very helpful person at front desk, great support
Property policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 14:00 to 20:00
Before 11:00
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about Palazzo Pandola - Luxury Suites
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served daily from 8:00 AM to 10:30 AM.
What are the standard check-in and check-out times?
Check-in is from 2:00 PM to 8:00 PM, and check-out is by 11:00 AM. Late check-in is available for a fee of EUR 30 for arrivals between 8:00 PM and 11:00 PM.
Where is the property located in relation to key landmarks?
The property is located in Naples City Centre, within a 15-minute walk of Via Toledo and Naples National Archaeological Museum. It is 1.4 mi (2.3 km) from Molo Beverello Port and 1.5 mi (2.4 km) from Port of Naples.
What are the policies for guests staying with children?
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Specific age policies for children are not detailed.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-15: NO DATA
- 2026-10-16: 241.98503706298828USD
- 2026-10-17: NO DATA
- 2026-10-18: 253.89818562738037USD
- 2026-10-19: 254.8520078553009USD
- 2026-10-20: NO DATA
- 2026-10-21: 259.3815101531677USD
- 2026-10-22: 255.93511802037048USD
- 2026-10-23: 237.19407782258605USD
- 2026-10-24: NO DATA
- 2026-10-25: 238.11392745420838USD
- 2026-10-26: 234.7643083455963USD
- 2026-10-27: 234.7643083455963USD
- 2026-10-28: 235.99785143077088USD
- 2026-10-29: 227.8444283191986USD
- 2026-10-30: 249.5467607853241USD
- 2026-10-31: 251.82330202005005USD
- 2026-11-01: 169.79769442692566USD
- 2026-11-02: 170.63010020770264USD
- 2026-11-03: 195.47986252935792USD
- 2026-11-04: 174.72747656840514USD
- 2026-11-05: 170.43953812286375USD
- 2026-11-06: 174.72747656840514USD
- 2026-11-07: 165.20451709117125USD
- 2026-11-08: 166.7690057408905USD
- 2026-11-09: 173.65518755844116USD
- 2026-11-10: 173.65518755844116USD
- 2026-11-11: 170.26905776960754USD
- 2026-11-12: 212.65078913467406USD
- 2026-11-13: 174.14016737838745USD
- 2026-11-14: 169.47678115356445USD
- 2026-11-15: 224.05354274145506USD
- 2026-11-16: 185.82373939222717USD
- 2026-11-17: NO DATA
- 2026-11-18: NO DATA
- 2026-11-19: NO DATA
- 2026-11-20: NO DATA
- 2026-11-21: NO DATA
- 2026-11-22: NO DATA
- 2026-11-23: NO DATA
- 2026-11-24: NO DATA
- 2026-11-25: NO DATA
- 2026-11-26: NO DATA
- 2026-11-27: NO DATA
- 2026-11-28: NO DATA
- 2026-11-29: NO DATA
- 2026-11-30: NO DATA
- 2026-12-01: 299.22946204803463USD
- 2026-12-02: 239.71444660610962USD
- 2026-12-03: 311.22393219326784USD
- 2026-12-04: 267.8858576655731USD
- 2026-12-05: 348.6012651793518USD
- 2026-12-06: 311.22393219326784USD
- 2026-12-07: 277.63384915119934USD
- 2026-12-08: 245.28452901411438USD
- 2026-12-09: 311.22393219326784USD
- 2026-12-10: 299.22946204803463USD
- 2026-12-11: 238.64184891026306USD
- 2026-12-12: 238.64184891026306USD
- 2026-12-13: 238.64184891026306USD
- 2026-12-14: 311.22393219326784USD
- 2026-12-15: 237.38143300408936USD
The front desk is open daily from 8:00 AM - 8:00 PM. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 16 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can access their rooms with a mobile device.
Business details
Property registration number IT063049B4B63UPCS3
- Late check-in fee: EUR 30 for check-in between 8:00 PM and 11:00 PM
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Non-smoking rooms
Tour desk
Housekeeping
Safe-deposit box
Bicycle rental
Services
Tour desk
Housekeeping
Safe-deposit box
Bicycle rental
Luggage storage
Express check-in/check-out
Concierge Services
Internet
Free wi-fi
General
Non-smoking rooms
Barber/Beauty shop
Breakfast in the room
Family room
Activities
Canoeing
Hiking
Live music
Parking
Parking