S Hotel Kingston

Best pool hot tub

They closed the roof top bar -many visitors go there because of that. It’s a punch in the belly - no night activity- not going back.

I didn’t like that guest had to wait until 11am for the cabana pool bar to be opened. We had to wait after breakfast and even after 11:30am. There was still no music or access to the bar

Nice hotel, very good pool and decent breakfast.

There is a pool here that is underused with a bar it’s my favorite part of this hotel. Additionally the staff here is super helpful.

I stayed at the S hotel (formally known as the Spanish court) twice during my trip to Jamaica. I have been here a few times over the years and this was my most memorable stay yet. Upon arrival the front desk staff were welcoming and very accommodating. Despite my room not being ready, they allowed me to store my luggage and use the facilities. All the front desk staff were a pleasure and especially Moya was kind attentive and had a great manner with myself and other guests. The rooms are nicely decorated, very clean and the bathrooms to a good standard. There are some signs of wear and tear however and they probably could do with a slight upgrade to bring them in line with other modern hotels in Kingston. Some of the rooms have better views than others but upon request staff were very kind and moved me to another room when I asked. The beds are super comfortable and the housekeeping was great! The gym is small but has enough equipment to get a decent workout in and was never crowded. Breakfast is a nice addition to the daily rate and included fruits, Jamaican breakfast, bagels and coffee/tea. The pool area is my favourite out of all the hotels in Kingston. The cabanas are lovely and the area is kept clean and to a high standard. The bar at the pool is great and services excellent food and drinks. The spa services were incredible.Anoushka was a fantastic therapist and I enjoyed her massage so much I booked her again on my return. Highly recommended! What a great stay!

2nd visit in a week. Again; staff were excellent, room was clean and quiet, easy and free parking on site. Another satisfying stay; highly recommended.

All of the above! This is our second stay here.I'm certain it won't be our last...The chef accomadated me with my no salt diet nicely.Managers are always pleasant and the waitresses were very friendly and attentive.Especially Natasha! The meals are a little pricey.Nevertheless,very good.We love the Skyview and the poolside.Very relaxing.It was a great stay!!

Great location! The complimentary breakfast is good. The business center, gym and pool are great. The lobby is well designed and great for networking. The rooms are a little small and the desk area is used to sell merchandise, which takes up a lot of space on the desk if you need it to do work.

Easy access and secure parking ….

Our room was not ready until late evening and when we reached the room our bed sheets were stained. We had an early fight so we were awake from 3 am and we got our room after 4.30 pm free a lot of back and forth. When we entered, the bed sheets were stained and we had to show picture to prove the sheets were dirty.

I was most disappointed in the room, it was fairly clean but the closet needed cleaning. The room appeared as if it was in repairs.

Very clean and well maintained hotel

The cleaners need to pay attention to the floors in the rooms. It appears clean until you walk barefoot or have a white sock on to keep your feet warm. Unbelievable dirty Otherwise, everything else was good

Room was clean and comfortable Staff were great, friendly and professional

Clean room, froendly staff, welcoming receptionist and relaxing atmosphere

Room was clean, no bad odor

Property is beautiful and nicely decorated. Staff isw wonderful and breakfast delicious. My suite was pretty and clean, overall. However, the floors were a little dusty/dirty.

Both the hotel overall and hotel room were clean. The front desk staff were helpful and courteous

Spotless room and courteous staff

The room feel very claustrophobic because there’s no window to open up and get no air. The fridge is a waste of time you can’t even hold a bottle of water. Great customer service.

The property is beautiful. We arrived very late due to JetBlue delays. We were able to get a cup of hot soup (it wasn’t much for $11 though..) The room we were given was not in the expected condition. It was managed swiftly by the staff. We were satisfactorily accommodated for that error. The complimentary breakfast came in clutch and was delicious. The area is highly populated with businesses. It can be a little loud. But it’s intermittent noise from the traffic. Everything we needed (banks, money exchange, food, groceries, fresh fruit vendor..etc) was in walking distance. I would choose them again and I’m going to try the all-inclusive in MoBay next.

The room was perfect

Great for the price and the location. I don't get the "Luxury Boutique" feel as you would expect. I stay here often so clearly there isn't anything at all wrong with the property. I had a VIP upgrade, but I'm not quite sure what that was. Rooms very clean towels and sheets very clean actually white and soft. Pillows are horrible and my bathroom had a leak from the upstairs bathroom. Property is an older property so as to be expected a renovation of the property is needed, bu t the stay was pleasant

The stay was perfect except views from room not what I had expected! Now I know will know what to look for next time. Staffs customer service was great, would definitely stay again.

My husband and I stayed at S Hotel. It is a clean hotel. I took a star off for garbage bin with bag on top of the bathroom sink and miscommunication by few individuals at the front desk. The bathroom need to be updated with stand up showers. Overall, clean. I could hear my neighbor's conversation very plainly. It is adjoining room and not soundproof. It was a pleasant experience and would return. There was no scent of smoking and musky odor and these are my pet peeves about some hotels.

Second stay here, once in its previous life as The Spanish Court. The room is compact and well appointed but then in Kingston you will spend little time in the room. The hotel is immaculate and newly refurbished the location is excellent to explore Kingston and loads of fast food options nearby.

Fabulous stay. Rooms were so comfortable, magnificent staff and top notch high quality food. I would go back without question.

WiFi was good

Let me start by saying you'd be hard pressed to find the price paid for this small luxury hotel. It includes an incredible full breakfast served daily too! Rooms are spacious & with a huge tub fit for two with beautiful artwork on the wall no less. There are two sexy pools & a huge hot tub. You can tell staff aim to please, they were all pleasant and served with a smile.

Great vibes. Excellent staff

There was a very extensive wait time for room availability after check in. This was extremely inconvenient, check in is already 3pm so waiting for rooms to be cleaned at that time of day is completely unacceptable. The water pressure in the shower was also very low.

The lighter the skin the friendlier the younger women are to guests. They even smile but not to everyone. I arrived and had to ask for complimentary punch but only I had to ask because every1 else around me was another race and was greeted as should be and at breakfast my server never came back to table but came back constantly to the table next to us who were loud and made their own table that over crowded ours. You would think if she gave them refills on drinks she would offer me and my husband the same but No because she was too into the other table . I did complain but of course I didn't hear anything because why would I when I am only a black woman. The hotel is in a great place offers great food and the rooms are decent with a beautiful setting of pool and outdoor spa. Other than the young women lack of treating everyone the same it is a nice hotel. Please hotel staff do not make a fake apology because I made a review because it will be fake and it's ok. Hire better and teach better because no matter the color of person everyone who books pays the same prices and your rooms are not cheap.. Than you ..

The reviews suggest that this is the best place to stay in Kingston. I humbly disagree. White it has a good location, trendy vibes and decor and generally nice staff, it reminds me of a 3 star motel with cool vibes. Despite arriving after 3pm we had to wait for check in. No VIP amenties were offered despite being patt of the expedia package. After asking several times we were eventually given a cheap bottle of wine but the spa discount was never mentioned. Prior to arrival I emailed and call to check there are 2 beds in the room. Never received a response. The air conditioner sounded like a broken motor but the filter was replaced the next day. Fan had a transformer problem which was never fixed. Most of the electric outlets didnt work and overall the room was trendy but small and shabby. Needs a full reno and better staff training, although staff are nice and friendly. I will definitely be seeking an alternative next time I an in Kingston Town!

Great staff and service. They all made us fill extra special to help me celebrate my husbands birthday. Can’t wait to rebook.

I stayed at the S hotel (formally known as the Spanish court) twice during my trip to Jamaica. I have been here a few times over the years and this was my most memorable stay yet. Upon arrival the front desk staff were welcoming and very accommodating. Despite my room not being ready, they allowed me to store my luggage and use the facilities. All the front desk staff were a pleasure and especially Moya was kind attentive and had a great manner with myself and other guests. The rooms are nicely decorated, very clean and the bathrooms to a good standard. There are some signs of wear and tear however and they probably could do with a slight upgrade to bring them in line with other modern hotels in Kingston. Some of the rooms have better views than others but upon request staff were very kind and moved me to another room when I asked. The beds are super comfortable and the housekeeping was great! The gym is small but has enough equipment to get a decent workout in and was never crowded. Breakfast is a nice addition to the daily rate and included fruits, Jamaican breakfast, bagels and coffee/tea. The pool area is my favourite out of all the hotels in Kingston. The cabanas are lovely and the area is kept clean and to a high standard. The bar at the pool is great and services excellent food and drinks. The spa services were incredible.Anoushka was a fantastic therapist and I enjoyed her massage so much I booked her again on my return. Highly recommended! What a great stay!

The staff was wonderful

The staff especially Akeem was great. The breakfast was delicious especially for a complimentary breakfast. Will definitely stay here again.

I had an issue and the manager was extremely quick to respond and resolved the issue.

The room was in excellent condition; however, the restaurant experience was average. The waitress was not attentive, and we waited too long for our meals. The table was missing the required utensils, and the holder containing items for coffee and tea was not available. I am not sure why, but it was frustrating to have to search for cream and sugar. Coffee and tea should be offered by the waitress/waiter at your table when seated, as I am accustomed to at the all-inclusive resorts on the North Coast. Overall, I would rate the hotel’s service between good and average. I recommend implementing quarterly training and development sessions, especially for the restaurant staff. For me, the experience deserves three stars.

Great location. Breakfast included, cool atmosphere!

Location was convenient.

Very nice and quiet location.

Very convenient for banks and shops.

Nice modern hotel in the heart of New Kingston

Even though it is not small it feels like a boutique hotel. Wonderfully decorated, front desk staff is great and attentive. Easy to walk across the street to go to the supermarket if needed ideal location in New Kingston. We will definitely stay here again. And breakfast was yummmmyy!!!

The S hotel is located in the middle of the shopping district and restaurants are ver close by. Lots of attractions are in walked distance.

Very cute and conveniently located near grocery, gas, park and food outlets. Also the restaurant was great!!

It’s very convenient if you’re doing business in the city . Very close proximity to supermarkets and fast food.

This was a stop overnight coming in at Kingston. Location fairly close to airport and in the heart of New Kingston. Restaurant well presented with great customers service. Ample parking available. I would have absolutely no reservation in recommending.

The hotel was nice but I was disappointed with the breakfast. No water available and we had to wait every time we wanted water. Limited fresh fruit and the Jamaican breakfast options weren’t as fresh and high quality as we hoped for. Other options were fatty e.g bacon or sugary e.g white bread and muffins

Breakfast was freshly made each morning and was really good

I was pleasently surprised on this visit. The breakfast has improved after my last visit. The staff were very friendly and made a few things off menu for me. My friend loved the hotel. Well done management

Staff is friendly and very accommodating. Although breakfast is included and is a buffet, the service was very slow for coffee and water. The serving staff was pleasant but very slow service both in the restaurant and bar area downstairs. We chose S over AC as wedding guests and overall we enjoyed our stay. We will stay again.

Central property Comfortable hotel. Clean rooms and property Restaurants are good. Only complaint was some times the food was overcooked Breakfast buffet is amazing however Only disappointment is how early food and beverage department closes

Breakfast menu not the same stuck eating the same food for 5 days. Very disappointing.

The hotel is aesthetically nice. The food in the restaurant was very good; the buffet breakfast (was included) was nice; however, it’s the same every day. You have the option of ordering off the menu. The staff throughout the hotel are really professional and kind. My favorites were Winston; he makes the best rum punch ever and coming in at #1 is Christopher Coyle. Christopher was excellent because he understands the value of great customer service. He truly is a gift and I hope management recognizes his stellar skill set and rewards him accordingly.

I always stay at this hotel but I have to say I noticed a big change this time. The hotel is cutting corners and this affects staff morale and customer satisfaction. They stopped doing the rum punch welcome drink. The breakfast has been cut. They had no plantains for breakfast. other things have been scaled back. I heard it was due to cost. I don't want egg for breakfast everyday. The management need to look at this.

The staff especially Akeem was great. The breakfast was delicious especially for a complimentary breakfast. Will definitely stay here again.

Overall an okay stay given the purpose of the trip. Food was not great and extremely overpriced with the exception of the authentic Jamaican foods in the breakfast buffet. As we are from the Caribbean, we expected and were very much looking forward to more authentic Jamaican foods on the lunch and dinner menus, but I can appreciate that the hotel may be mostly catering to international guests. The Jr Suite room was spacious and clean however it was very noisy from the busy street infront on the hotel. The AC in the room was very cold and comfortable given the hot climate in Kingston. Hotel pool area was beautiful and very spacious to relax and enjoy but there was very limited bar staff service. On site cafe was a convenient place to grab a light snack, lunch or drinks however there was very limited staff service there. At times there were no staff present at all for periods of time to take orders or to serve customers. Some of the staff were not attentive enough serving customers. The lobby area was very tastefully designed and a lovely place to sit and relax. Front desk staff were friendly and even gave us an unusually early check-in. Overall a good place to stay for a short business trip or if you are in Jamaica to visit the US Embassy.