Altamont Court Hotel

Loved the warm welcome by staff. Reception smelt and looked lovely. Breakfast was lovely. The room didnt have mugs for us to have a hot drink. I wasnt notified about the gym being out of service which was one of the reasons for choosing this hotel. But overall our stay was pleasant.

Housekeeping is poor. Gym is a room but not functional.

This place was convenient but average. A 30 year old TV in the room. Comfortable but for what it was I’d say overpriced. A $200 room in Jamaica is equivalent to I’d say a $100 motor Inn in Australia. I’m a solo traveller so it was fine for me. Not a place I’d like to stay in with a partner. A pretty old and tired room with the bare essentials. Staff were fairly helpful. Gym was closed for “renovations” which was annoying. Restaurant was basic. It did the job and close to places I wanted to see and do. Kingston is a pretty horrible dirty area. Definitely not a good holiday spot. I was here mostly for the cricket so did the job.

There was no hot water to shower

They gave me a room that was so smelly not even the ac or my perfume could drown that smell out, room 211 yack, I walked into a room being clean 215 they said that room was not being rented, I was moved to 111 was a better room but later saw a big roach crawling around the room, the gym don’t work and the pool looks dirty, they really need to clean the place up to be honest.

Property is very outdated, old. It is clean, but the age shows. If you plan to work from the hotel room, take under consideration the internet is useless. I tried attending a meeting online and after 10 mins I had to cancel.

To be clear I used a $500 GC from my company's rewards program. I only paid $72 for the entire stay. For that amt it was lovely, but here's my overall review. It was clean, I had lots of bug repellent oils for my grandparents reed diffuser & left the open bottles in my room w/ a zevo plugin. It caught 1 extremely tiny bug in 4 days. Shower has pressure issues, 1st night no warm water (it never got hot) after water worked the pressure had a low high pattern & no shower door so the tile & floor towel got soaked. I use my own products but the small bottle of shampoo & lotion provided were already half used. The staff can take those home, not leave them in the room. 1st day housekeeper turned off my ac but left it on after I spoke to them. Breakfast is a few simple Jamaican & American options. Beware no subs, they didn't let me add anything even though I was willing to pay. I wanted bacon with my omelet & was advised no. They only serve 1 4oz juice/person. Yes they have small coffee cups but refilled it. Overall food tasted good. No bar menu for cocktails, they offered a mango daiquiri that was good but I forgot I should've asked for rum punch. Pool was clean, 8 feet deep, closed at 10pm. The last night I got new neighbors who very loudly spoke, played music, & had sex multiple times. I was already staying up all night to pack & head to the airport but if not I might had been annoyed. Airport shuttle is a taxi service w/fee I was not informed about when booked I paid $35USD

Elevator out of service,we were on the 3rd floor, I have terrible knee pain whenever I climb stairs. Room was ok however bathroom sink leaking from the bottom causing the bathroom to be wet and slippery,

Great Jamaican breakfast! Nice fish pond quiet spot Lots of parking Good security

The staff was friendly can curteous but the elevator was out of service for the 2 weeks i was there and i was on the third floor so that was not pleasant to go up and down those stairs carry my bags to and from my room.

Long hairs on the bathtub, dust and hairs under bed.

Clean rooms, great staff and good food.

This is a dated yet quaint property in the heart of New Kingston. When I first entered my room, I was assaulted by a musty odor, which disappeared soon enough after I turned on the aircon (shouldn't the AC have been on before I arrived?). Shortly after my arrival, I was forced to kill a cockroach; throughout my entire stay, I also had to share my bed with ants (didn't experience an ant infestation or anything, but still...) All of that aside, I loved the rustic feel of the hotel grounds and the breakfast was quite good (chose the Jamaican option every time)...with few exceptions, the staff was also nice enough (I guess it's more difficult for some to balance professionalism and genuine conviviality, but alas ...)

They gave me a room that was so smelly not even the ac or my perfume could drown that smell out, room 211 yack, I walked into a room being clean 215 they said that room was not being rented, I was moved to 111 was a better room but later saw a big roach crawling around the room, the gym don’t work and the pool looks dirty, they really need to clean the place up to be honest.

Ac in Room 109 is broken. It doesn’t work. The fan and the floor were dirty. It was really noisy outside. Seems as if other guests were fighting. I could not sleep. Breakfast was small but ok. Thank God it was just one night.

Safe, clean, accessible uptown hotel. Good restaurant.

Staff friendly. Clean.

The room was not cleaned after the first day. The attendant said they were short-staffed. That's unacceptable.

The property was well maintained with friendly and attentive staff. The location is a block away from a main road but is was quiet, serene, and secure. The included breakfast provided excellent local and continental options.

Wasn't clean and need some updating.

The room could use an update. The balcony was so narrow it didn’t serve much of a purpose. The staff were friendly and it is conveniently located if u just need somewhere to stay in town on a budget.

This place was convenient but average. A 30 year old TV in the room. Comfortable but for what it was I’d say overpriced. A $200 room in Jamaica is equivalent to I’d say a $100 motor Inn in Australia. I’m a solo traveller so it was fine for me. Not a place I’d like to stay in with a partner. A pretty old and tired room with the bare essentials. Staff were fairly helpful. Gym was closed for “renovations” which was annoying. Restaurant was basic. It did the job and close to places I wanted to see and do. Kingston is a pretty horrible dirty area. Definitely not a good holiday spot. I was here mostly for the cricket so did the job.

Friendly and helpful employees, great food, great view, beautiful clean room.

Room was in good condition but dated

Property is very outdated, old. It is clean, but the age shows. If you plan to work from the hotel room, take under consideration the internet is useless. I tried attending a meeting online and after 10 mins I had to cancel.

Older but adequate. Tryed the fish and fries, DON'T. Breakfast is good. Rooms are clean although a little noisy.

The rooms are totally outdated at this property. The AC's in every room are placed at the corner most part which does not even cool the room. In 3 days, i changed 3 rooms. The breakfast provided at the hotel is useless and nobody likes to have it. Felt like wasted all my money on chosing this property.

Positive: the receptionist was friendly and polite; the room was clean, all appliances worked well. Negative: the room was very dated, not aesthetically pleasing. The walls and doors could use a little paint, the bathroom could use an upgrade.

Check in was fast and easy. Room was in good order and breakfast was good. The AC didnt really blow cold, but was ok for an overnight trip.

Again they need to had microwave to the rooms thats the only issues i think this is my fourth stay they need to fix that issue.

I arrived around 11 AM and requested an early check-in but was denied by Shanae, who was very impolite and informed me the earliest check-in would be at 1 PM. I waited as the only guest in the lobby until after 1 PM. Then an American guest walked in and was immediately checked in and given a room while I was still waiting. When I asked why she was allowed to check in before me, I was met with attitude. Throughout my entire four-night stay, I consistently encountered staff with poor attitudes. The only time I was acknowledged was on the second day at breakfast—after I tipped both waitresses, who then treated me more pleasantly the following morning. It seems tipping is the only way to receive courteous service here. I want to thank Shoshana and one of the housekeepers, who were the only staff members that offered genuinely good service and made me feel welcome. The room was spacious and the AC worked well, but there was hardly any hot water. The area is not suitable for walking at night. This hotel has potential as a budget-friendly option if they improve their customer service, but based on my experience, I doubt I will return.

Three times my wife has stayed there, three times there have been problems. This time hour and a half to get a room. She arrived at 3pm at the check in time but no rooms where available.

The hotel is in a good location. However the staff, especially at the restaurant are quite rude. There is no breakfast buffet and the food options are really really small. Also the gym is in a really bad condition and cannot be used.

Unfriendly staff, bad service. In a humiliating situation, I was escorted to my room to get cash or payment method to pay for restaurant service since I was not allowed to charge to my room.

Wonderful staff, great food and perfect location. Hugely convenient with arrival time, availability of staff, air conditioning and car parking. Safe did not work, reported this on the 1st day, reminded staff on the 3rd and again on the 5th day. No one came to fix it, and no alternative room was offered to us. Despite asking.

Terrible front desk service. Phones didnt work. Rented our room to another guest while we were in there.

Great central location. Front deck clerk could be more inviting and accommodating and less uninterested and bored appearing. Room staff were excellent. One joke from the server that I did not like was "the serving of human liver." She obviously thought it was hilarious as I heard her repeat it to another guest. In light of the reality of human trafficking and human meat consumption in some socities, the joke to me was quite sordid & inappropriate.

The staff made our stay a memorable one. Everyone was gracious and kind and beyond helpful. I would stay here again with my family.

Overall Staff were very alert and professional, Especially at breakfast. The receptionists were all very helpful. My 2 day stay was satisfactory.

Our 4 day stay from Apr 16-20 ,2024 was ok. The location was good and the place was generally quiet. Enjoyed the pool. Liked that the breakfast included local food. It would have been nice to have some fresh fruit options. The staff at all levels was excellent and very helpful. Our major concern was The AC vents. They need to be cleaned and accommodations have to be made for persons with Respiratory challenges.

Very convenient location in New Kingston

I arrived around 11 AM and requested an early check-in but was denied by Shanae, who was very impolite and informed me the earliest check-in would be at 1 PM. I waited as the only guest in the lobby until after 1 PM. Then an American guest walked in and was immediately checked in and given a room while I was still waiting. When I asked why she was allowed to check in before me, I was met with attitude. Throughout my entire four-night stay, I consistently encountered staff with poor attitudes. The only time I was acknowledged was on the second day at breakfast—after I tipped both waitresses, who then treated me more pleasantly the following morning. It seems tipping is the only way to receive courteous service here. I want to thank Shoshana and one of the housekeepers, who were the only staff members that offered genuinely good service and made me feel welcome. The room was spacious and the AC worked well, but there was hardly any hot water. The area is not suitable for walking at night. This hotel has potential as a budget-friendly option if they improve their customer service, but based on my experience, I doubt I will return.

Staff team very friendly. Affordable stay in good area of Kingston

The hotel location is close to lots of eating options, safe and walkable!

Excellent location, safe and beautiful.

Good location

Would definitely stay here again in the future. Breakfast was great every morning. Locations was close to everything in Kingston.

clean room, helpful staff, close to New Kingston.

The property was well maintained with friendly and attentive staff. The location is a block away from a main road but is was quiet, serene, and secure. The included breakfast provided excellent local and continental options.

We stayed here for a couple of nights so we could see Kingston. Great location, easy walk to some places and easy to get Ubers to key locations. Check in was easy, my room was large, clean and comfortable with a huge bed. Breakfast was very tasty, I had the Jamaican options both days. Reception also arranged a taxi for us.

The property was really nice and super convenient. You could walk to alot of places and there was alot of security. The restaurant was the only negative the free american breakfast was the same thing everyday and very limited. Hotel was super clean and the staff was very friendly.

The property is good overall, I would stay there again. The breakfast was very small though, even the lunch serving was very small. Taste was good though.

The location was excellent and the breakfast was delicious. However, the portions were too small.The entire facility needs renovation inside and outside. The flooring, walls, steps, rails, and furnishings get an F from me. The staff was polite, courteous, and helpful.

Yes; breakfast was a nice touch!

SOMETIMES CONTINENTAL BREAKFAST MENU NOT ABAILABLE AND THEY WILL NOT SUBSTITUTE-COFFEE NOT FRESH

Safe, clean, accessible uptown hotel. Good restaurant.

The breakfast was not cooked properly and didn’t get what I ordered . Had to throw away both breakfast for em and my spouse . The orange juice was spoilt

Older but adequate. Tryed the fish and fries, DON'T. Breakfast is good. Rooms are clean although a little noisy.

Overall it was good BUT the chef nèed to go. Breakfast was a disappointment (calalloo) so we decided to try the dinner which was even worse.

The property was well maintained with friendly and attentive staff. The location is a block away from a main road but is was quiet, serene, and secure. The included breakfast provided excellent local and continental options.