Name: Hotel Four Seasons
Address: 18 Ruthven Road, New Kingston, Kingston, Kingston (and vicinity), Jamaica, Kingston, Saint Andrew, Jamaica
Rating: 7.97

Guest reviews

8

Good

Based on 909 verified reviews

Who stays here?

Business

35%

Couple

21%

Family

21%

Group

11%

Solo

9%

What guests think

AI-generated summary based on recent guest reviews

Across reviews of Hotel Four Seasons, travelers consistently praise friendly, welcoming staff, clean rooms, and a tranquil, secure location in New Kingston, while recurring drawbacks include a very basic continental breakfast and occasional maintenance issues.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Roland

16 Apr 2026

·

Stayed 2 nights

Exceeded expectations - beautiful courtyard - clean rooms - excellent breakfast - best coffee I’ve had on island - friendly staff I am a business traveler who normally stays at big hotel chains. I have no hesitation recommending them.

4

Judith

30 Mar 2026

·

Stayed 4 nights

We stayed here for four days and the pool was closed for the first three days. When we asked about it the staff were dismissive. We felt like every time we asked for anything, we were being scrutinized (there were three of us and two sets of towels and when we asked for another set they wouldn’t give us one without being thoroughly questioned even though we booked for two adults and a child). We also had to ask numerous times to get our room cleaned. This is not a place we will stay again.

10

Sheryl

7 Feb 2026

·

Stayed 3 nights

The room was clean and neatly organized, staff were very friendly and helpful, and the food was great.

10

Simon

28 Jan 2026

·

Stayed 9 nights

The room was spotless and the staff were outstanding

10

Leary

19 Jan 2026

·

Stayed 3 nights

Yes, excellent

18 Ruthven Road, New Kingston, Kingston, Kingston (and vicinity), Jamaica

Location

With a stay at Hotel Four Seasons in Kingston (New Kingston), you'll be within a 5-minute drive of Bob Marley Museum and Peter Tosh Museum. This hotel is 0.7 mi (1.1 km) from Devon House and 0.8 mi (1.2 km) from Centre Stage Theatre.

Mandela Park(0.5 Miles)

Peter Tosh Museum(0.6 Miles)

St Andrew Parish Church(0.6 Miles)

Emancipation Park(0.6 Miles)

Pantry Playhouse(0.7 Miles)

Devon House(0.7 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Parking is available on-site, but guests must contact the property in advance to reserve it. Additional charges may apply.

A complimentary continental breakfast is served daily from 7:00 AM to 10:30 AM.

No pets and no service animals are allowed at this property.

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Airport shuttle services are available for a surcharge of USD 40 per person (one-way). Guests must contact the property 72 hours prior to arrival to arrange the transfer.

The property features elevators, but it is not wheelchair accessible. There are step-free entrances and accessible facilities in public areas.

The property is located in New Kingston, within a 5-minute drive of the Bob Marley Museum and Peter Tosh Museum. It is approximately 0.7 miles from Devon House and 0.8 miles from Centre Stage Theatre.

Yes, the property features 2 outdoor swimming pools. The pools are available for use during operational hours, but specific seasonal availability is not mentioned.

Up to 2 children aged 12 years and younger can stay free when occupying the parent or guardian's room, using existing bedding. However, children may not be eligible for complimentary breakfast.

Hotel Four Seasons

Amenities

Property description

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Guest reviews