Name: Mackay Resort Motel
Address: 154 Nebo Road, Mackay, Queensland, Australia, Mackay, Queensland, AU
Price range: $89–$112 per night
Rating: 8.65

What guests think

Across reviews of Mackay Resort Motel, guests praise friendly, helpful staff, generally clean and comfortable rooms, and a convenient location, plus a well-kept pool and on-site dining, making it a practical stopover and family-friendly option.

Common drawbacks include unallocated or hard-to-find parking and restaurant hours that can be limited or closed. Several reviews mention very soft beds and some dated rooms, plus sporadic plumbing, air-conditioning, or bathroom odour issues. Overall, expect straightforward comfort and practical amenities, best suited to short stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The pool and outdoor areas are well kept and popular. There is an on-site restaurant/bar, but hours can be limited or closed, and unallocated parking is a recurring frustration.

Related guest reviews

8

Patrice

Nov 19, 2024

·

Stayed 1 night

Wi-Fi access was excellent and secure. Restaurant poor and bar service was good.

8

Rob

Oct 9, 2025

·

Stayed 2 nights

Pool was really nice .. The parking situation needs to be managed .. No good to advertise parking if it is not allocated to a room .. hit n miss parking is not acceptable and would be the only reason for not rebooking at this venue on a future occasion

8

Cheryl

Jul 6, 2023

·

Stayed 1 night

Advertise parking - which there was but it was a free for all so no lines - etc. was worried if I went to get dinner o would have to park out the front in visitor parking and walk to the back -

10

Nicky

Sep 24, 2024

·

Stayed 1 night

An excellent place to stay. Clean and safe, great parking, beautiful pool area and a place to enjoy a meal. Easy walking distance to MECC and Canelands shopping centre.

10

James

Nov 3, 2025

·

Stayed 3 nights

Great facilities withbpool and bar/restaurant. Has everything a motel needs. Will wtay again on my return to Mackay next year.

10

Anita

Feb 25, 2024

·

Stayed 1 night

Parking was quite difficult in the rain, no assigned spots per unit.

10

Laura Kate

Jan 1, 2025

·

Stayed 1 night

We had lovely stop over and met some lovely people here at the pool was nice for my kids get out of car play with other kids and cool down in pool as sun went down was very enjoyable with little lights around the pool.

10

Stephen

Aug 27, 2025

·

Stayed 2 nights

The room was very good and had everything we needed. The staff were very friendly and helpful. Of special note, we loved having a drink in the beautiful pool area. The restaurant does breakfast and this was excellent and very reasonably priced. Would happily come back.

8

Helleni

Mar 4, 2025

·

Stayed 1 night

Clean, conveniently located and excellent value for money. The bed was comfortable and the unit was spotless. The swimming pool was a bonus and was also well maintained - only suggestion is to supply an extra towel for using at the pool.

10

Yolanda

Apr 13, 2025

·

Stayed 1 night

Affordable, clean, comfy beds. Pool and premises beautifully maintained. Easy check in and out

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Cleanliness

Rooms are generally clean and tidy across reviews. Some report sewer or damp odours and occasional housekeeping misses (dust, unwashed dishes, stray items), with a few maintenance-related cleanliness concerns.

Related guest reviews

10

Garry

Jul 7, 2024

·

Stayed 1 night

Great stay. Very clean with comfortable beds.

6

David

Oct 28, 2025

·

Stayed 1 night

Everything was fine except the seweage smell from the bathroom, coming up through the pipes or something. We had to keep the door closed or it was unliveable. There was no staff on duty while we were there. You might want to investigate that.

4

Darren

Jan 27, 2023

·

Stayed 1 night

Booked this place because it was highly rated. Not sure how it managed that. Room smelled damp and didnt figure out why until after going to bed. Air conditioner dripped water onto carpet even afte r we switched it off. Booked a spa room for a treat, no doors on the bathroom, not good if you need to poop. Got up to use the toilet in the middle of the night and discovered the toilet was leaking and id stepped in a puddle of toilet water. Wont be using this motel again. Badly maintained, dated and overpriced.

4

Adrian

Dec 28, 2024

·

Stayed 1 night

There was a sewer odour in room. It was obvious but they were more interested in money than guest service as receptionist walked in with me and could not get out fast enough. The reason why receptionist walked in with me was room door was open which she could see, so she walked me to room to make sure it was clean. Room door and window at other end of room was open to air room out. Very poor service.

10

Robert

Nov 25, 2025

·

Stayed 1 night

Clean room

4

Monica

Jul 22, 2025

·

Stayed 1 night

The beds and pillows comfortable. Self check in on Sunday. The upstairs apartment 1 double bed and 1 single bed was spacious, 'looked clean', however dated and had a distinct old smell. The flannelette cover on the end of the bed created lots of loose black fluff and got onto our clothes. Removed from bed. Visable black fluff on the top bedsheet and carpet Better off without it. There was a blob of wet tissue in shower drain. Please explain? At first glaced i thought it was some white mould growing and took a photo. I opened the fridge and not sure when it was last cleaned. Jug of cold water i would not contemplate to drink. Nowadays most places offer complimentary sealed bottled water. Shouldn't the microwave be conveniently placed on the benchtop for guest use? Found the microwave underneath the cupboard which meant you will need to carry it out yourself and place on benchtop to use and when finish unplug and replace..theres a notice to say to replace things where you found them or incur extra charge. I took a look at the balcony and saw the floor had several large spots of beverage stains covered in dust. It does not appear this area gets cleaned. No, i would not return to stay nor recommend due to our 1 night experience

8

Jennah

Sep 23, 2025

·

Stayed 1 night

Our stay was quick and good for what we needed as just passing through. Staff were very helpful with late check in and organising breakfast orders for following morning. However room did appear a little dusty, light fitting above one of kids beds was also hanging out of wall and unfortunately our breakfast was cold by the time it arrived,

10

Grant

Nov 20, 2022

·

Stayed 1 night

Well kept and clean

10

Tammy

Feb 14, 2025

·

Stayed 1 night

Comfortable bed, clean room and very affordable.

10

Damian

Feb 20, 2026

·

Stayed 1 night

great service and clean rooms

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Rooms

Rooms are spacious and comfortable, with many praising bed comfort, family layouts, strong shower pressure, and reliable Wi-Fi/TV. Some note dated decor, very soft beds, and occasional noise or maintenance issues (plumbing, air-conditioning, bathroom layout).

Related guest reviews

8

Gary

Jun 15, 2025

·

Stayed 1 night

Rooms dated and ours was noisy due to plumbing from above rooms

8

Kelly

Jul 11, 2025

·

Stayed 1 night

Spacious room for family of 4.

8

Rodney

Dec 19, 2025

·

Stayed 2 nights

Large room and the friendly staff.

8

jan

Jul 1, 2024

·

Stayed 3 nights

The motel was close to venue we were attending. Staff were very friendly. Room had cooking facilities and a large fridge which was very convenient. Unfortunately didn't realise there were stairs to room and shower in bath in room as myself and other guests with me had some disability.

10

Mangesh

Jan 3, 2025

·

Stayed 1 night

Excellent condition of overall property and availability of Foxtel and streaming services was great .

8

Daphane Claudia

Mar 19, 2025

·

Everything is good except beds and pillows too soft, didn't have a goodnight sleep.

8

Daphane

Mar 19, 2025

·

Stayed 1 night

Everything was good except bed and pillows too soft.

10

Ashlee

Apr 27, 2025

·

Stayed 2 nights

We enjoyed every moment of the stay! We will be staying again worth the money! We liked how the kids had their own area with out having to have an extra room! Thank you

10

Peter

Jun 26, 2024

·

Stayed 1 night

Nice big room.

10

Mark

Sep 8, 2025

·

Stayed 1 night

Great service for a sales person needing some freezer storage. Rooms are excellent for “office space” shower has excellent pressure. Bed is too soft for my liking.

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Service

Service is frequently described as friendly, helpful, and accommodating, with smooth after-hours check-in and staff going out of their way. A few reports mention no staff on duty or an unhelpful interaction.

Related guest reviews

10

Ed

Jun 3, 2025

·

Stayed 1 night

Staff was friendly and got our key from the lock box since we showed up after hours. On-site free parking, room was clean, comfortable and quiet. The heater didn't work but there is a portable heater in the closet to use. Priced reasonable. Plenty to a shop and eat around the hotel. Nice pool. We would stay here again

6

David

Oct 28, 2025

·

Stayed 1 night

Everything was fine except the seweage smell from the bathroom, coming up through the pipes or something. We had to keep the door closed or it was unliveable. There was no staff on duty while we were there. You might want to investigate that.

10

Janelle

Dec 22, 2024

·

Stayed 7 nights

I would stay at this motel again. The staff went out of their way to make sure I was happy. The cleaning staff said hello every time they saw me. I was supposed to stay until the Sunday however with all the rain I ended up leaving on the Friday and the staff in the office were also fine with this.

8

Rodney

Dec 19, 2025

·

Stayed 2 nights

Large room and the friendly staff.

4

Adrian

Dec 28, 2024

·

Stayed 1 night

There was a sewer odour in room. It was obvious but they were more interested in money than guest service as receptionist walked in with me and could not get out fast enough. The reason why receptionist walked in with me was room door was open which she could see, so she walked me to room to make sure it was clean. Room door and window at other end of room was open to air room out. Very poor service.

8

Cameron and Joanne

Jan 24, 2025

·

Stayed 1 night

Very easy access to key for after hours check in.

8

Jennah

Sep 23, 2025

·

Stayed 1 night

Our stay was quick and good for what we needed as just passing through. Staff were very helpful with late check in and organising breakfast orders for following morning. However room did appear a little dusty, light fitting above one of kids beds was also hanging out of wall and unfortunately our breakfast was cold by the time it arrived,

10

Christopher

Aug 11, 2024

·

Stayed 1 night

Pleasant stay and very friendly staff

10

Teresa

Jan 10, 2024

·

Stayed 1 night

Excellent hotel, friendly, helpful staff

10

Damian

Feb 20, 2026

·

Stayed 1 night

great service and clean rooms

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Location

Location is convenient to shops and key venues, with multiple mentions of easy access to MECC, Canelands, the hospital and airport, and rooms remaining quiet despite the main road. One reviewer felt the immediate area wasn't ideal to walk at night.

Related guest reviews

8

Gabriele

Sep 19, 2025

·

Stayed 3 nights

The motel is in a very convenient position to get to all places, including the hospital. I enjoyed my stay there and would come back any time.

8

shanelle

Sep 13, 2024

·

Stayed 1 night

Great location and friendly helpful staff. Rooms were very clean and had everything we needed.

10

Linda

Sep 20, 2024

·

Stayed 3 nights

Quiet. Great location. Great service.

10

Amanda

Sep 27, 2023

·

Stayed 1 night

We had a one night stay on our last night of holidays and wanted somewhere close to the airport. The staff were lovely, very friendly and helpful. We had a delicious dinner in the restaurant followed by a yummy breaky the next morning too. Staff booked a taxi for us to take us to the airport. A great overnight stay for a family of four at a very good price.

10

Naomi

Jul 16, 2022

·

Stayed 1 night

Comfortable stay in clean motel room. Was quiet even though situated on main road.

8

Adam

Aug 13, 2024

·

Stayed 1 night

The property is clean and basic, the location isn’t exactly the best, no walking distance to anything apart from a supermarket but I wouldn’t advise walking around there at night, although the room was clean there was an industrial smell of bleach used to clean the bathroom and the entire room reeked of it which wasn’t very pleasant.

10

Bianca

Jul 8, 2023

·

Stayed 1 night

Great property and location, handy to everything you need on an overnight or weekly stay.

10

Nicky

Sep 24, 2024

·

Stayed 1 night

An excellent place to stay. Clean and safe, great parking, beautiful pool area and a place to enjoy a meal. Easy walking distance to MECC and Canelands shopping centre.

8

Karen

Dec 1, 2024

·

Stayed 1 night

Great location, great pool, comfortable room, only possible downfall would be restaurant open on weekends to cater for dinner when no other option in the area is available.

10

Tascha

Nov 9, 2025

·

Stayed 2 nights

Room was clean, good location, friendly service.

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Dining

Many guests enjoyed tasty, good-value meals and breakfasts, including room service. However, restaurant hours are often limited or closed, and a few note cold food, limited gluten-free choices, or an overall poor restaurant experience.

Related guest reviews

8

Patrice

Nov 19, 2024

·

Stayed 1 night

Wi-Fi access was excellent and secure. Restaurant poor and bar service was good.

8

Linda

Dec 4, 2024

·

Stayed 3 nights

The motel itself was nice and modern looking, even though it was on a main road the traffic noise was minimal. I think the people that have it may be doing it up little by little. It does need a bit of a make over, cosmetic though. The beds were divine, most comfy nights sleep for all 3 of us for 3 nights. The pool was lovely. Although we didn't eat in the restaurant it looked nice, it did lack gluten free options, other than chips. That's okay there was a restaurant over the road that accommodated the one meal we ate out in. The rooms were okay. I thought that the cleaners could have put in more of an effort as there was a sock left over from the last people. In saying that the girls were chatty and lovely. All in all it was nice.

10

Zoey

Oct 25, 2024

·

Stayed 2 nights

Food was great . Excellent prices . Magic stay .

8

Tiffany

Dec 28, 2022

·

Stayed 19,354 nights

Lovey motel with friendly staff, beautiful pool and comfortable beds which is most important on those long trips in the car. Can’t rate restaurant as it was closed on night of our stay. Overall I’ll happy stay here again on our next trip.

10

TL

Sep 19, 2025

·

Stayed 2 nights

My review is excellence in everything, it was one of the best places I’ve ever stayed and I’ve stayed at a lot of places, welcoming accomodating, friendly, the food was amazing. Thank you Mackay Resort for all that you done. Will be spreading the word xoxo

10

Emma

Jun 27, 2024

·

Stayed 3 nights

The food was really good and owners were super friendly. The room was clean and the fast internet and foxtel was great. Will eat/stay again

10

Raphael

May 8, 2024

·

Stayed 1 night

Everything was there in the room. Good wifi. Had dinner & breakfast at the hotel which was reasonable.

10

Stephen

Aug 27, 2025

·

Stayed 2 nights

The room was very good and had everything we needed. The staff were very friendly and helpful. Of special note, we loved having a drink in the beautiful pool area. The restaurant does breakfast and this was excellent and very reasonably priced. Would happily come back.

8

Jennah

Sep 23, 2025

·

Stayed 1 night

Our stay was quick and good for what we needed as just passing through. Staff were very helpful with late check in and organising breakfast orders for following morning. However room did appear a little dusty, light fitting above one of kids beds was also hanging out of wall and unfortunately our breakfast was cold by the time it arrived,

10

Damon

Mar 4, 2025

·

Stayed 1 night

Restaurant was closed for dinner service

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Month	Average price
January	$93
February	$97
March	$93
April	$92
May	$95
June	$95
July	$98
August	$96
September	$103
October	$104
November	$99
December	$99

Su	Mo	Tu	We	Th	Fr	Sa
				1 $98	2 $104	3 $105
4 $91	5 $90	6 $89	7 $89	8 $99	9 $99	10 $101
11 $89	12 $94	13 $94	14 $90	15 $90	16 $90	17 $91
18 $90	19 $90	20 $91	21 $99	22 $100	23 $100	24 $99
25 $98	26 $99	27 $96	28 $99	29 $100	30 $100	31 $100

Mackay Resort Motel

Prices for Mackay Resort Motel

Monthly average prices

About this property

Location

Room options

Standard Twin Room, Accessible

Self-Contained Family Room

Deluxe Twin Room

Self-Contained Twin Room

Luxury King Spa Suite

Executive Spa Suite

Standard Twin Room

Standard Family Room

Deluxe Queen Room

Guest reviews of Mackay Resort Motel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Mackay Resort Motel

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23 $112	24 $108	25 $112	26 $111
27 $98	28 $93	29 $103	30 $93