WoodSpring Suites Winston-Salem near Hanes Mall
From
US$83
/ night
Select dates to see prices and availability
From
US$83
/ night
About this property
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a vending machine.
Amenities
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a vending machine.
Business amenities
Featured amenities include laundry facilities, an elevator, and a vending machine. Free self parking is available onsite.
Rooms
Make yourself at home in one of the 124 individually decorated guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Your room comes with a pillowtop bed. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Location
When you stay at WoodSpring Suites Winston-Salem near Hanes Mall in Winston-Salem, you'll be in the suburbs, a 1-minute drive from Hanes Mall and 7 minutes from Benton Convention Center. This hotel is 5.6 mi (9 km) from Wake Forest University and 0.5 mi (0.9 km) from Adventure Landing Winston-Salem.
What's nearby
Hanes Mall(0.4 Miles)
Adventure Landing Winston-Salem(0.4 Miles)
Novant Health Medical Park Hospital(0.5 Miles)
Novant Health Forsyth Medical Center(0.6 Miles)
Wake Forest University Baptist Medical Center(2.6 Miles)
Brenner Children's(2.6 Miles)
Bowlero Winston-Salem(3.3 Miles)
Theatre Alliance(3.3 Miles)
Joe White Tennis Center at Hanes Park(3.4 Miles)
Truist Stadium(3.8 Miles)
Country Club Golf Center(4.5 Miles)
Hobby Park(4.6 Miles)
Old Salem(4.6 Miles)
Benton Convention Center(4.6 Miles)
Southeastern Center for Contemporary Art(4.7 Miles)
Winston-Salem, NC (INT-Smith Reynolds)(9 Miles)
Piedmont Triad Intl. Airport (GSO)(27.5 Miles)
Parking
Non-smoking rooms
Golf course (nearby)
Designated smoking area
Vending machines
Self laundry
Location
1908 Margaret Street, Winston-Salem, North Carolina, United States of America
Hanes Mall (0.4 Miles)
Adventure Landing Winston-Salem (0.4 Miles)
Novant Health Medical Park Hospital (0.5 Miles)
Novant Health Forsyth Medical Center (0.6 Miles)
Wake Forest University Baptist Medical Center (2.6 Miles)
Brenner Children's (2.6 Miles)
Room options
5
Queen Suite Accessible
Room details
1 Large Double Bed
Sleeps 2
425 ft²
Air ConditioningHeatingWi-Fi (Free)
11
Queen Suite
Room details
1 Large Double Bed
Sleeps 2
425 ft²
Air ConditioningHeatingWi-Fi (Free)
10
Queen Suite Two Queen Beds
Room details
2 Large Double Beds
Sleeps 4
450 ft²
Air ConditioningHeatingWi-Fi (Free)
6
Queen Suite Twitho Queen Beds with Dishwithasher (Dishes Cookwithare Included)
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
5
Queen Suite with Sofa Accessible
Room details
1 Large Double Bed
Sleeps 2
425 ft²
Air ConditioningHeatingWi-Fi (Free)
8
Queen Suite with Sofa Dishwasher (Dishes Cookware Included)
Room details
1 Large Double Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
7
Queen Suite with Dishwithasher (Dishes Cookwithare Included) Accessible Roll-In Showither
Room details
1 Large Double Bed
Sleeps 2
425 ft²
Air ConditioningHeatingWi-Fi (Free)
10
Queen Suite Two Queen Beds Accessible
Room details
2 Large Double Beds
Sleeps 4
450 ft²
Air ConditioningHeatingWi-Fi (Free)
9
Queen Suite with Sofa
Room details
1 Large Double Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of WoodSpring Suites Winston-Salem near Hanes Mall
7.3
Good
Based on 448 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At WoodSpring Suites Winston-Salem near Hanes Mall, reviews describe a basic, extended-stay setup with kitchenettes but few in-room amenities, mixed cleanliness, frequently friendly staff alongside limited front-desk hours, and recurring noise and smoke odors in common areas.
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What guests think
At WoodSpring Suites Winston-Salem near Hanes Mall, reviews describe a basic, extended-stay setup with kitchenettes but few in-room amenities, mixed cleanliness, frequently friendly staff alongside limited front-desk hours, and recurring noise and smoke odors in common areas.
Rooms are simple and functional, with occasional issues like thin walls, intermittent TV or Wi‑Fi, and lukewarm showers. The location is convenient to the hospital, mall, and dining, though several guests noted a sketchy atmosphere and disturbances in the parking areas. Expect a no-frills, long-stay environment rather than a traditional full-service hotel.
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AI-generated summary based on recent guest reviews
Facilities
Facilities are basic: kitchenettes lack cookware/utensils, and there is no breakfast or lobby coffee. Front desk hours are limited with key‑fob entry after hours; irons/hair dryers aren’t in rooms, vending is minimal, and the parking area can feel uneasy.
Related guest reviews
8
Arlene
20 Aug 2024
·
Stayed 7 nights
Friendly staff. New building, clean room, ,full-size refrigerator. You will need stainless steel cookware/pans to operate cooktop.
Friendly staff. New building, clean room, ,full-size refrigerator. You will need stainless steel cookware/pans to operate cooktop.
8
Anthony
17 Sept 2024
·
Stayed 4 nights
There was no iron in the room.and I did not like that.You have to take your own garbage out.Except for the last day of stay other than that it was a decent stay
There was no iron in the room.and I did not like that.You have to take your own garbage out.Except for the last day of stay other than that it was a decent stay
8
Eric
13 Jul 2025
·
Stayed 1 night
I wish that there were at least a coffee maker and coffee cups for those who only stay one night
I wish that there were at least a coffee maker and coffee cups for those who only stay one night
2
Robert
8 Sept 2024
·
Stayed 1 night
We waited 30 minutes to get into the building. It locks down at 9p and the service desk closes too. I had to call from the outside to get someone to come down and open up to check us in. The lobby bathroom was locked too. We went to our room and an hour later someone near us started playing very loud music and yelling. There was a party going on. We called the desk and they said they would be right up. Right. It lasted until 2 am. We left at 11 am.
We waited 30 minutes to get into the building. It locks down at 9p and the service desk closes too. I had to call from the outside to get someone to come down and open up to check us in. The lobby bathroom was locked too. We went to our room and an hour later someone near us started playing very loud music and yelling. There was a party going on. We called the desk and they said they would be right up. Right. It lasted until 2 am. We left at 11 am.
6
Daniel
22 Jun 2024
·
Stayed 1 night
The hotel is brand new very clean , but it lack some amenities, no coffee pot in room or in lobby only 1 vending machine, and after 8 in evening no staff that we seen and the front desk did not open till 11 .
The hotel is brand new very clean , but it lack some amenities, no coffee pot in room or in lobby only 1 vending machine, and after 8 in evening no staff that we seen and the front desk did not open till 11 .
8
Tatiyana
9 Aug 2025
·
Stayed 1 night
Nice and quick for a one night stay. Very safe protocol at night. Locking doors and key fob entry only after 9pm
Nice and quick for a one night stay. Very safe protocol at night. Locking doors and key fob entry only after 9pm
6
JOHN
29 Sept 2025
·
Stayed 3 nights
No hair dryer in room. Bare bones amenities. Bathroom door would not stay closed.
No hair dryer in room. Bare bones amenities. Bathroom door would not stay closed.
2
Jenni
29 Aug 2024
·
Stayed 3 nights
The hotel is new but amenities are non existing. No Iron in the room and when I went to the front desk to get one they were closed until 10am the next day. We couldn't get clean towels either. I will NEVER stay at this hotel or chain if this is their policy.
The hotel is new but amenities are non existing. No Iron in the room and when I went to the front desk to get one they were closed until 10am the next day. We couldn't get clean towels either. I will NEVER stay at this hotel or chain if this is their policy.
8
robert
26 May 2025
·
Stayed 1 night
we only stayed one night, this is a long term stay but online it was listed as a regular hotel with breakfast
we only stayed one night, this is a long term stay but online it was listed as a regular hotel with breakfast
6
Greg
3 Jul 2025
·
Stayed 7 nights
The hotel looks new on the outside, but inside looked worn with dings in the wall paint and stains on the floor. The staff was courteous and attentive. Our room was clean and comfortable and we enjoyed being able to fix simple meals in the kitchenette. We were uncomfortable in the parking lot with random people hanging out in their cars. We also had a homeless person try to enter the hotel behind us on our key card. Close to the hospital, but still not the best neighborhood. We'll stay somewhere else next time we come to Winston Salem.
The hotel looks new on the outside, but inside looked worn with dings in the wall paint and stains on the floor. The staff was courteous and attentive. Our room was clean and comfortable and we enjoyed being able to fix simple meals in the kitchenette. We were uncomfortable in the parking lot with random people hanging out in their cars. We also had a homeless person try to enter the hotel behind us on our key card. Close to the hospital, but still not the best neighborhood. We'll stay somewhere else next time we come to Winston Salem.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is inconsistent: several reviews praise clean rooms, while others cite dirty or poorly maintained rooms, lingering smoke/marijuana odors, and unvacuumed common areas. One review reported seeing roaches.
Related guest reviews
8
Craig
5 Aug 2024
·
Stayed 3 nights
The room was mostly clean but not cleaned well enough. I don't need "white glove" clean. Just decent effort to make things comfortable for me when I arrive. I found a open bag of "Funions" behind a chair in the corner of the room where the room picture (in the advert) was taken from.
The room was mostly clean but not cleaned well enough. I don't need "white glove" clean. Just decent effort to make things comfortable for me when I arrive. I found a open bag of "Funions" behind a chair in the corner of the room where the room picture (in the advert) was taken from.
2
James
3 Oct 2025
·
Stayed 3 nights
This property should not be listed on Hotels.com. The building is in poor condition. The room was very dirty. We immediately returned to the desk and cancelled our stay and found another hotel on our own.
This property should not be listed on Hotels.com. The building is in poor condition. The room was very dirty. We immediately returned to the desk and cancelled our stay and found another hotel on our own.
2
alice
4 Oct 2024
·
Stayed 7 nights
After being on the road for 10 hours, we wanted to come to our hotel and relax. As we arrived, I was told that my room wasn’t available after I said we paid ahead of time. After them finally finding a note with my name on it, attitude change to being nice. When we finally got into our room, we obviously looked around to see what we were working with. As we noticed, the hotel room as not clean. There was hair on the bed, shower, and inside the fridge. This hotel is highly rated so this was nothing I was expecting. The one good thing I could say about this place is, the manager did hear me out and I’m working on getting things situated and fixed.
After being on the road for 10 hours, we wanted to come to our hotel and relax. As we arrived, I was told that my room wasn’t available after I said we paid ahead of time. After them finally finding a note with my name on it, attitude change to being nice. When we finally got into our room, we obviously looked around to see what we were working with. As we noticed, the hotel room as not clean. There was hair on the bed, shower, and inside the fridge. This hotel is highly rated so this was nothing I was expecting. The one good thing I could say about this place is, the manager did hear me out and I’m working on getting things situated and fixed.
4
Carmen
29 Sept 2024
·
Stayed 3 nights
The room was dirty and had a terrible odor. The hallway leading to the room smelled awful, as well. There was hair all over the shower walls and the bedside table was corroded with something (God knows what). Will not be back.
The room was dirty and had a terrible odor. The hallway leading to the room smelled awful, as well. There was hair all over the shower walls and the bedside table was corroded with something (God knows what). Will not be back.
10
Willie
8 Aug 2025
·
Stayed 2 nights
Nice and quiet and very clean property......
Nice and quiet and very clean property......
6
David
25 Jan 2025
·
Stayed 1 night
The staff was super nice, but the property was really dirty. The room smelled like somebody had been smoking in it even though it was a smoke-free campus. If you don’t mind the smell of smoke, the price is right.
The staff was super nice, but the property was really dirty. The room smelled like somebody had been smoking in it even though it was a smoke-free campus. If you don’t mind the smell of smoke, the price is right.
6
Nick
12 Apr 2025
·
Stayed 5 nights
This Hotel was very basic. No extras or frills included. A clean place to sleep. They were always short on towels to replace used ones. The staff was very friendly. Rooms were clean but hallways were not vacuumed very often.
This Hotel was very basic. No extras or frills included. A clean place to sleep. They were always short on towels to replace used ones. The staff was very friendly. Rooms were clean but hallways were not vacuumed very often.
2
Isiah
25 Sept 2025
·
Stayed 1 night
This hotel has roaches!!! A lot of them!! Stay away
This hotel has roaches!!! A lot of them!! Stay away
8
Olivette
13 Aug 2024
·
Stayed 7 nights
The hotel was very clean. It was noisy, and every time I stepped into the hall it smelled like marijuana. All of the staff were very friendly.
The hotel was very clean. It was noisy, and every time I stepped into the hall it smelled like marijuana. All of the staff were very friendly.
10
Corey
5 Jun 2025
·
Stayed 2 nights
Clean nice set up
Clean nice set up
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AI-generated summary based on recent guest reviews
Rooms
Rooms are simple and functional with kitchenettes, but noise from thin walls is common and bed comfort varies. Guests also reported intermittent TV/Wi‑Fi and occasional water temperature or shower pressure issues.
Related guest reviews
6
Jose
20 Oct 2024
·
Stayed 2 nights
This is a pretty new facility but it will be run down soon as the staff is not very attentive and not available. Rooms come with a kitchen but no kitchen essentials to use. Got there at 4:30 and my room was not ready. Internet was spotting at best and it kept causing the TV to reset constantly. Description online is not accurate at all
This is a pretty new facility but it will be run down soon as the staff is not very attentive and not available. Rooms come with a kitchen but no kitchen essentials to use. Got there at 4:30 and my room was not ready. Internet was spotting at best and it kept causing the TV to reset constantly. Description online is not accurate at all
6
Cameron
29 Jun 2025
·
Stayed 2 nights
My experience was not as good as I had expected from my past stays with the WoodSpring Suites in other locations. The staff were impeccably friendly but the stay was average. Needing to request a new remote for my room after being unable to locate one upon checkin, and finding that the shower pressure was unfortunately not the stereotypical "hotel shower" experience. Otherwise i enjoyed my stay, the room was cozy, easily adjustable to comfy temps, and the bed was very comfortable.
My experience was not as good as I had expected from my past stays with the WoodSpring Suites in other locations. The staff were impeccably friendly but the stay was average. Needing to request a new remote for my room after being unable to locate one upon checkin, and finding that the shower pressure was unfortunately not the stereotypical "hotel shower" experience. Otherwise i enjoyed my stay, the room was cozy, easily adjustable to comfy temps, and the bed was very comfortable.
6
Kristen
16 Aug 2025
·
Stayed 1 night
Property had a lot of noise. Loud even late at night. Seems like a hotel that gets booked to party or stay after the partying. Wouldn’t recommend if traveling as a family unit with children.
Property had a lot of noise. Loud even late at night. Seems like a hotel that gets booked to party or stay after the partying. Wouldn’t recommend if traveling as a family unit with children.
8
Gregory
3 Feb 2025
·
Stayed 3 nights
It was a good stay. However there was no hot water in the shower. Also the rear parking lot entrance door rarely shut and lock which defeats the purpose of the need to use a key card to gain access to the building. Furthermore, there was a lingering odor of marijuana in the building amd parking lot.
It was a good stay. However there was no hot water in the shower. Also the rear parking lot entrance door rarely shut and lock which defeats the purpose of the need to use a key card to gain access to the building. Furthermore, there was a lingering odor of marijuana in the building amd parking lot.
4
Samantha
1 Jan 2025
·
Stayed 3 nights
The water in the shower was cold. Never got warm. Spoke to someone about it and it wasn’t done.
The water in the shower was cold. Never got warm. Spoke to someone about it and it wasn’t done.
8
Dennis
9 Apr 2025
·
Stayed 3 nights
It was good people were good only thing the TV kept going in and out because it's satellite TV but other than that place was good
It was good people were good only thing the TV kept going in and out because it's satellite TV but other than that place was good
6
Daryl
27 Jan 2025
·
Stayed 2 nights
No hair dryer, tiny shampoo/conditioner combo, walls were paper thin! Could hear everything in other rooms and halls.
No hair dryer, tiny shampoo/conditioner combo, walls were paper thin! Could hear everything in other rooms and halls.
6
glen
18 Jul 2024
·
Stayed 3 nights
The hotel was brand new when we stayed there in July of 2024. Even though it was brand new it wasn't a hotel for us. We do not like staying in a hotel with no carpet plus no housekeeping we were told unless you stay 6-7 days! I will list our pros & cons: Pros - Good free parking, nice front desk persin, good secure outer doors, nice TV, the shower, bathroom liggting & mirror were good, hot water, new refrigerator with ice trays & new stove. The hotel is straight across from the hospital & near stores. Cons - No housekeeping, no breakfast, no carpeting, no coffee maker, coffee, tea, no hand towels, kleenex, paper towels, silverware, dishes. The mattress cover was uncomfortable & moved across the bed, the bed was not comfortable & the pillows were too high so we didn't sleep good for 3 nights. There were also a number of police sirens.
The hotel was brand new when we stayed there in July of 2024. Even though it was brand new it wasn't a hotel for us. We do not like staying in a hotel with no carpet plus no housekeeping we were told unless you stay 6-7 days! I will list our pros & cons: Pros - Good free parking, nice front desk persin, good secure outer doors, nice TV, the shower, bathroom liggting & mirror were good, hot water, new refrigerator with ice trays & new stove. The hotel is straight across from the hospital & near stores. Cons - No housekeeping, no breakfast, no carpeting, no coffee maker, coffee, tea, no hand towels, kleenex, paper towels, silverware, dishes. The mattress cover was uncomfortable & moved across the bed, the bed was not comfortable & the pillows were too high so we didn't sleep good for 3 nights. There were also a number of police sirens.
4
Eric
17 Jul 2024
·
Stayed 1 night
Try my best give fair reviews. Area around property. Suspect. Shower water warm at best Front desk person disappears after 8pm and said they were coming back with sign; tried again at 9:30 and still no one. So I could not get extra towels. No front desk person also at checkout Bed was uncomfortable, pillows hard. Bed was squeaking. Hallway smelled funny.
Try my best give fair reviews. Area around property. Suspect. Shower water warm at best Front desk person disappears after 8pm and said they were coming back with sign; tried again at 9:30 and still no one. So I could not get extra towels. No front desk person also at checkout Bed was uncomfortable, pillows hard. Bed was squeaking. Hallway smelled funny.
6
Tosha
28 Jun 2025
·
Stayed 1 night
It was clean and nice. However, the bed was very uncomfortable! We tossed and turned all night! Didn’t get much rest.
It was clean and nice. However, the bed was very uncomfortable! We tossed and turned all night! Didn’t get much rest.
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AI-generated summary based on recent guest reviews
Service
Many guests praise friendly, accommodating staff, with several standout employees noted. However, limited desk hours, slow or unavailable responses after hours, check-in issues, and a few reports of unprofessional behavior were also reported.
Related guest reviews
2
Stacey
28 Sept 2025
·
Stayed 2 nights
Hotel staff did not allow us to check in because, despite having a reservation confirmation via Hotels.com, there was no record of our reservation and hotel was booked. Staff were less than helpful and given weekend events, we were not able to find an available room.
Hotel staff did not allow us to check in because, despite having a reservation confirmation via Hotels.com, there was no record of our reservation and hotel was booked. Staff were less than helpful and given weekend events, we were not able to find an available room.
2
Carrie
3 May 2025
·
Stayed 1 night
Check in was horrible. The guy didn’t know what he was doing, I had to ask twice to get my id back and it was clear he was high out of his mind. Lights didn’t work bc breaker was off, tv wouldn’t work or connect to dish or any streaming service and it was insanely loud. I’m incredibly disappointed
Check in was horrible. The guy didn’t know what he was doing, I had to ask twice to get my id back and it was clear he was high out of his mind. Lights didn’t work bc breaker was off, tv wouldn’t work or connect to dish or any streaming service and it was insanely loud. I’m incredibly disappointed
2
Shar
4 Jul 2025
·
Stayed 1 night
Dirty cleaning towels were left in the bathroom. Front desk check in was high with eyes red, couldn’t find keys to make room keys for 30 min, manager was bad tempered, zero customer service skill. Doors were locked and front desk employee weren’t present until we called.
Dirty cleaning towels were left in the bathroom. Front desk check in was high with eyes red, couldn’t find keys to make room keys for 30 min, manager was bad tempered, zero customer service skill. Doors were locked and front desk employee weren’t present until we called.
2
Robert
8 Sept 2024
·
Stayed 1 night
We waited 30 minutes to get into the building. It locks down at 9p and the service desk closes too. I had to call from the outside to get someone to come down and open up to check us in. The lobby bathroom was locked too. We went to our room and an hour later someone near us started playing very loud music and yelling. There was a party going on. We called the desk and they said they would be right up. Right. It lasted until 2 am. We left at 11 am.
We waited 30 minutes to get into the building. It locks down at 9p and the service desk closes too. I had to call from the outside to get someone to come down and open up to check us in. The lobby bathroom was locked too. We went to our room and an hour later someone near us started playing very loud music and yelling. There was a party going on. We called the desk and they said they would be right up. Right. It lasted until 2 am. We left at 11 am.
10
Travis
20 Jul 2025
·
Stayed 1 night
The staff was great very understanding and accommodating..really nice
The staff was great very understanding and accommodating..really nice
4
Lois
21 Oct 2024
·
Stayed 2 nights
very short staffed; front desk only open 9am-8pm. There is a number you can call off-hours but I didn't get service when I called. The room was not inviting at all. It's ok if you just need a place to stay, but I won't stay there again.
very short staffed; front desk only open 9am-8pm. There is a number you can call off-hours but I didn't get service when I called. The room was not inviting at all. It's ok if you just need a place to stay, but I won't stay there again.
10
Travis and Melinda
19 Apr 2025
·
Stayed 4 nights
Everyone who worked here for the past week was amazing and should be noticed. When we called ahead to find a room because we had construction in our apartment, we mentioned that we had chemical sensitivities so we were trying to stay away from scents. When we arrived, the front desk woman had already taken initiative to check out the room ahead of time, realize it smelled like dog from the last guest and changed our suite to another room with zero fanfare. The hotel itself also didn’t have fake scents and cleaner smells everywhere! Then when we needed maintenance done, they fixed everything quickly. Fresh towels when we needed them. Answered the staff phone cheerfully and quickly. When we needed extra pillows; the evening staff said he would get them for us. An hour later I called back and asked if he had had time to get them; he said he would be right over: he had washed and dried fresh pillows for us just in case our sensitivities would be triggered. Lastly, we had to leave and then re-check in due to the landlord messing up and then dealing with mold. The staff went around each room that qualified for what we needed and smelled it, and even pushed our check out time from 11am to 3pm with no charge when we were waiting for an air bnb since we couldn’t go back in our house. I have been treated with more consideration here than at a $250 Marriott or Sheraton. I will recommend this hotel to anyone coming here. You made an incredibly stressful time so much smoother. Thank you!
Everyone who worked here for the past week was amazing and should be noticed. When we called ahead to find a room because we had construction in our apartment, we mentioned that we had chemical sensitivities so we were trying to stay away from scents. When we arrived, the front desk woman had already taken initiative to check out the room ahead of time, realize it smelled like dog from the last guest and changed our suite to another room with zero fanfare. The hotel itself also didn’t have fake scents and cleaner smells everywhere! Then when we needed maintenance done, they fixed everything quickly. Fresh towels when we needed them. Answered the staff phone cheerfully and quickly. When we needed extra pillows; the evening staff said he would get them for us. An hour later I called back and asked if he had had time to get them; he said he would be right over: he had washed and dried fresh pillows for us just in case our sensitivities would be triggered. Lastly, we had to leave and then re-check in due to the landlord messing up and then dealing with mold. The staff went around each room that qualified for what we needed and smelled it, and even pushed our check out time from 11am to 3pm with no charge when we were waiting for an air bnb since we couldn’t go back in our house. I have been treated with more consideration here than at a $250 Marriott or Sheraton. I will recommend this hotel to anyone coming here. You made an incredibly stressful time so much smoother. Thank you!
2
Jenni
29 Aug 2024
·
Stayed 3 nights
The hotel is new but amenities are non existing. No Iron in the room and when I went to the front desk to get one they were closed until 10am the next day. We couldn't get clean towels either. I will NEVER stay at this hotel or chain if this is their policy.
The hotel is new but amenities are non existing. No Iron in the room and when I went to the front desk to get one they were closed until 10am the next day. We couldn't get clean towels either. I will NEVER stay at this hotel or chain if this is their policy.
8
Abbie G.
15 Sept 2024
·
Stayed 1 night
Chris, that checked me in after hours on Friday, 9/13/24, was exceptional!! He was professional, pleasant and efficient. I appreciated his positive attitude and willingness to help. Great experience! :)
Chris, that checked me in after hours on Friday, 9/13/24, was exceptional!! He was professional, pleasant and efficient. I appreciated his positive attitude and willingness to help. Great experience! :)
10
Robert
21 Jul 2025
·
Stayed 2 nights
The Hotel Staff was awesome and helpful.
The Hotel Staff was awesome and helpful.
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AI-generated summary based on recent guest reviews
Location
Convenient to Hanes Mall, the hospital, restaurants, and major venues. Some guests found the surrounding area and parking lots sketchy, with people lingering and occasional disturbances.
Related guest reviews
2
William
2 Sept 2024
·
Stayed 3 nights
Front desk Staff is wonderful! Watched a drug deal happen behind the hotel building on their property. 4th floor near Elevator smells nasty of marijuana. Fire Alarms went off same night as the drug purchase!! Building in general smells but you can see Staff is trying to keep it clean. Location next to Hanes Mall which is great
Front desk Staff is wonderful! Watched a drug deal happen behind the hotel building on their property. 4th floor near Elevator smells nasty of marijuana. Fire Alarms went off same night as the drug purchase!! Building in general smells but you can see Staff is trying to keep it clean. Location next to Hanes Mall which is great
4
Harry
18 May 2025
·
Stayed 2 nights
This place is advertised as a hotel, but it has no amenities. The bed linens were very cheap. The TV service (Dish) had intermittent signal. The AC was difficult to control. Soap and shampoo were minimal. The front desk was closed off and secured with a roll-down steel door most of the time! The hotel seems to be in a sketchy part of town with sketchy people around outside. I think I saw one drug deal going down. One night was disturbed by excessive noise. This was not at all the experience I was expecting. Based on everything I saw and experienced, the place is being used as a shelter for homeless people. I admire the city for doing this, but Hotels.com should not be advertising this property as a bona fide hotel for unsuspecting out-of-town guests (like us).
This place is advertised as a hotel, but it has no amenities. The bed linens were very cheap. The TV service (Dish) had intermittent signal. The AC was difficult to control. Soap and shampoo were minimal. The front desk was closed off and secured with a roll-down steel door most of the time! The hotel seems to be in a sketchy part of town with sketchy people around outside. I think I saw one drug deal going down. One night was disturbed by excessive noise. This was not at all the experience I was expecting. Based on everything I saw and experienced, the place is being used as a shelter for homeless people. I admire the city for doing this, but Hotels.com should not be advertising this property as a bona fide hotel for unsuspecting out-of-town guests (like us).
8
Jose
11 Nov 2024
·
Stayed 4 nights
Location
Location
10
Cynthia
11 Apr 2025
·
Stayed 3 nights
Near restaurants and shopping.
Near restaurants and shopping.
8
Melody
5 Aug 2024
·
Stayed 2 nights
Convenient area to everything!
Convenient area to everything!
10
Shakkia
13 Feb 2025
·
Stayed 2 nights
Really close to everything I needed
Really close to everything I needed
8
Brittney
29 Jul 2024
·
Stayed 1 night
I love that this property is within 15 minutes of the Deacons stadium. Would definitely stay here again.
I love that this property is within 15 minutes of the Deacons stadium. Would definitely stay here again.
8
Melody
8 Sept 2024
·
Stayed 2 nights
In a great area from restaurants & mall!
In a great area from restaurants & mall!
6
Greg
3 Jul 2025
·
Stayed 7 nights
The hotel looks new on the outside, but inside looked worn with dings in the wall paint and stains on the floor. The staff was courteous and attentive. Our room was clean and comfortable and we enjoyed being able to fix simple meals in the kitchenette. We were uncomfortable in the parking lot with random people hanging out in their cars. We also had a homeless person try to enter the hotel behind us on our key card. Close to the hospital, but still not the best neighborhood. We'll stay somewhere else next time we come to Winston Salem.
The hotel looks new on the outside, but inside looked worn with dings in the wall paint and stains on the floor. The staff was courteous and attentive. Our room was clean and comfortable and we enjoyed being able to fix simple meals in the kitchenette. We were uncomfortable in the parking lot with random people hanging out in their cars. We also had a homeless person try to enter the hotel behind us on our key card. Close to the hospital, but still not the best neighborhood. We'll stay somewhere else next time we come to Winston Salem.
4
John
31 May 2025
·
Stayed 1 night
The location is excellent across from hospital, check in clerk was pleasant.We went to our floor,stepped of elevator was hit with a smell of some kind of smoke..A person was standing in the hall on the phone right in front of our door..This is for what its used for extended stay..Those that need shelter...We left immediately and went to Hampton Inn near by...We were a family member in hospital and had decided to stayover..We could see the hotel from the patient window but no comparison to Hampton or any I usually stay...It need a overall..Its needed its across from the hospital...
The location is excellent across from hospital, check in clerk was pleasant.We went to our floor,stepped of elevator was hit with a smell of some kind of smoke..A person was standing in the hall on the phone right in front of our door..This is for what its used for extended stay..Those that need shelter...We left immediately and went to Hampton Inn near by...We were a family member in hospital and had decided to stayover..We could see the hotel from the patient window but no comparison to Hampton or any I usually stay...It need a overall..Its needed its across from the hospital...
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Dining
No breakfast or on-site dining is provided, and there is no lobby coffee. Reviews do not mention any on-site restaurant or room service.
Related guest reviews
8
Eric
13 Jul 2025
·
Stayed 1 night
I wish that there were at least a coffee maker and coffee cups for those who only stay one night
I wish that there were at least a coffee maker and coffee cups for those who only stay one night
6
Daniel
22 Jun 2024
·
Stayed 1 night
The hotel is brand new very clean , but it lack some amenities, no coffee pot in room or in lobby only 1 vending machine, and after 8 in evening no staff that we seen and the front desk did not open till 11 .
The hotel is brand new very clean , but it lack some amenities, no coffee pot in room or in lobby only 1 vending machine, and after 8 in evening no staff that we seen and the front desk did not open till 11 .
6
glen
18 Jul 2024
·
Stayed 3 nights
The hotel was brand new when we stayed there in July of 2024. Even though it was brand new it wasn't a hotel for us. We do not like staying in a hotel with no carpet plus no housekeeping we were told unless you stay 6-7 days! I will list our pros & cons: Pros - Good free parking, nice front desk persin, good secure outer doors, nice TV, the shower, bathroom liggting & mirror were good, hot water, new refrigerator with ice trays & new stove. The hotel is straight across from the hospital & near stores. Cons - No housekeeping, no breakfast, no carpeting, no coffee maker, coffee, tea, no hand towels, kleenex, paper towels, silverware, dishes. The mattress cover was uncomfortable & moved across the bed, the bed was not comfortable & the pillows were too high so we didn't sleep good for 3 nights. There were also a number of police sirens.
The hotel was brand new when we stayed there in July of 2024. Even though it was brand new it wasn't a hotel for us. We do not like staying in a hotel with no carpet plus no housekeeping we were told unless you stay 6-7 days! I will list our pros & cons: Pros - Good free parking, nice front desk persin, good secure outer doors, nice TV, the shower, bathroom liggting & mirror were good, hot water, new refrigerator with ice trays & new stove. The hotel is straight across from the hospital & near stores. Cons - No housekeeping, no breakfast, no carpeting, no coffee maker, coffee, tea, no hand towels, kleenex, paper towels, silverware, dishes. The mattress cover was uncomfortable & moved across the bed, the bed was not comfortable & the pillows were too high so we didn't sleep good for 3 nights. There were also a number of police sirens.
8
robert
26 May 2025
·
Stayed 1 night
we only stayed one night, this is a long term stay but online it was listed as a regular hotel with breakfast
we only stayed one night, this is a long term stay but online it was listed as a regular hotel with breakfast
6
glen
18 Jul 2024
·
Stayed 3 nights
The hotel was brand new when we stayed there in July of 2024. Even though it was brand new it wasn't a hotel for us. We do not like staying in a hotel with no carpet plus no housekeeping we were told unless you stay 6-7 days! I will list our pros & cons: Pros - Good free parking, nice front desk lady, good secure outer doors, nice TV, the shower, bathroom liggting & mirror were good, hot water, new refrigerator with ice trays & new stove. The hotel is straight across from the hospital & near stores. Cons - No housekeeping, no breakfast, no carpeting, no coffee maker, coffee, tea, no hand towels, kleenex, paper towels, silverware, dishes. The mattress cover was uncomfortable & moved across the bed, the bed was not comfortable & the pillows were too high so we didn't sleep good for 3 nights. There were also a number of police sirens.
The hotel was brand new when we stayed there in July of 2024. Even though it was brand new it wasn't a hotel for us. We do not like staying in a hotel with no carpet plus no housekeeping we were told unless you stay 6-7 days! I will list our pros & cons: Pros - Good free parking, nice front desk lady, good secure outer doors, nice TV, the shower, bathroom liggting & mirror were good, hot water, new refrigerator with ice trays & new stove. The hotel is straight across from the hospital & near stores. Cons - No housekeeping, no breakfast, no carpeting, no coffee maker, coffee, tea, no hand towels, kleenex, paper towels, silverware, dishes. The mattress cover was uncomfortable & moved across the bed, the bed was not comfortable & the pillows were too high so we didn't sleep good for 3 nights. There were also a number of police sirens.
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AI-generated summary based on recent guest reviews
4
SHAMIKA
2 weeks ago
·
Stayed 1 night
The staff was very helpful, however we had two things that did not sit well with me. The bedding had a bug in it between the sheets , the tub looked dirty but was used from what the staff said and the room smelled like smoke. I would’ve liked to Erich rooms. The staff offered to provide new sheets but I went to Target and bought my own and cleaning supplies to clean the tub and Chang the sheets.
The staff was very helpful, however we had two things that did not sit well with me. The bedding had a bug in it between the sheets , the tub looked dirty but was used from what the staff said and the room smelled like smoke. I would’ve liked to Erich rooms. The staff offered to provide new sheets but I went to Target and bought my own and cleaning supplies to clean the tub and Chang the sheets.
2
Nelson
2 weeks ago
·
Stayed 1 night
They dont allow truck parking, just warning other drivers
They dont allow truck parking, just warning other drivers
6
Ernest
3 weeks ago
·
Stayed 7 nights
Clean room
Clean room
8
Brooks
4 weeks ago
·
Stayed 3 nights
Our first time at an extended stay and we were pleasantly surprised. The hotel was newer and clean. The staff was super nice and professional. But definitely missed having breakfast included in stay and bed could have been more comfortable.
Our first time at an extended stay and we were pleasantly surprised. The hotel was newer and clean. The staff was super nice and professional. But definitely missed having breakfast included in stay and bed could have been more comfortable.
10
Anthoneo
4 Oct 2026
·
Stayed 2 nights
I rarely write reviews. This hotel and staff deserve accolades. My two day visit was safe and I slept well in a clean and modern room.
I rarely write reviews. This hotel and staff deserve accolades. My two day visit was safe and I slept well in a clean and modern room.
Property policies
Check-in
Check-out
From 15:00 to 00:00
Before 11:00
FAQs about WoodSpring Suites Winston-Salem near Hanes Mall
Is parking available at the property?
Yes, free self-parking is available on-site. However, parking is limited.
Does the hotel allow pets?
Yes, the property allows pets in specific rooms with a fee of USD 10 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM to 11:59 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request.
What accessibility features does the hotel offer?
The property features limited wheelchair accessibility, including elevators and step-free entrances. Some public areas and rooms are wheelchair accessible.
Where is the hotel located in relation to key landmarks?
The hotel is located in the suburbs, within a 15-minute drive of Hanes Mall and Wake Forest University. It is 0.5 miles from Adventure Landing Winston-Salem and 0.8 miles from Novant Health Medical Park Hospital.
What are the hotel's policies for guests staying with children?
Up to 2 children aged 17 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
December 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-13: 89.65079436076356USD
- 2026-11-14: 89.94197554505921USD
- 2026-11-15: 75.08750476831055USD
- 2026-11-16: 76.14506554470826USD
- 2026-11-17: 75.52075263174439USD
- 2026-11-18: 75.4776919286194USD
- 2026-11-19: 75.1946519085083USD
- 2026-11-20: 89.9876602597809USD
- 2026-11-21: 90.15765752389527USD
- 2026-11-22: 76.04086200726319USD
- 2026-11-23: 75.71733483386231USD
- 2026-11-24: 76.37518799761963USD
- 2026-11-25: 78.5212762513733USD
- 2026-11-26: 75.76047122962952USD
- 2026-11-27: 90.15765752389527USD
- 2026-11-28: 90.15765752389527USD
- 2026-11-29: 76.04086200726319USD
- 2026-11-30: 76.37518799761963USD
- 2026-12-01: 76.04086200726319USD
- 2026-12-02: 76.37518799761963USD
- 2026-12-03: 76.04086200726319USD
- 2026-12-04: 89.83413035049439USD
- 2026-12-05: 90.53511149972535USD
- 2026-12-06: 77.99284068521119USD
- 2026-12-07: 76.37518799761963USD
- 2026-12-08: 75.76047122962952USD
- 2026-12-09: 76.04086200726319USD
- 2026-12-10: 75.76047122962952USD
- 2026-12-11: 91.66747342721558USD
- 2026-12-12: 90.53511149972535USD
- 2026-12-13: 75.76047122962952USD
- 2026-12-14: 78.88595499125672USD
- 2026-12-15: 76.04086200726319USD
- 2026-12-16: 77.99284068521119USD
- 2026-12-17: 78.88595499125672USD
- 2026-12-18: 92.46552618493652USD
- 2026-12-19: 89.83413035049439USD
- 2026-12-20: 76.04086200726319USD
- 2026-12-21: 78.88595499125672USD
- 2026-12-22: 75.76047122962952USD
- 2026-12-23: 76.04086200726319USD
- 2026-12-24: 78.88595499125672USD
- 2026-12-25: 92.86573841519166USD
- 2026-12-26: 92.86573841519166USD
- 2026-12-27: 81.91837044413758USD
- 2026-12-28: 76.2889152060852USD
- 2026-12-29: 78.88595499125672USD
- 2026-12-30: 75.76047122962952USD
- 2026-12-31: 77.64774951907349USD
- 2027-01-01: 89.62922195773317USD
- 2027-01-02: 100.42480936056519USD
- 2027-01-03: 84.60369308100891USD
- 2027-01-04: 84.60369308100891USD
- 2027-01-05: 84.60369308100891USD
- 2027-01-06: 84.60369308100891USD
- 2027-01-07: 84.29093949368287USD
- 2027-01-08: 89.27334038493348USD
- 2027-01-09: 89.96353953779602USD
- 2027-01-10: 84.29093949368287USD
- 2027-01-11: 84.60369308100891USD
- 2027-01-12: 87.63146605183411USD
- 2027-01-13: 84.09411339305115USD
The front desk is open during the following times:
- Monday - Friday: 9:00 AM - 8:00 PM
Check-in must be done by someone who is at least 21 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: USD 150 per accommodation, per stay
This property's general deposit is refundable via credit card at check-out, pending room inspection which include the usage of Premium Wi-Fi, phone calls and amenities for purchases (kitchenware and dishware).
This property's general deposit is refundable via credit card at check-out, pending room inspection which include the usage of Premium Wi-Fi, phone calls and amenities for purchases (kitchenware and dishware).
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
- Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Onsite parties or group events are strictly prohibited
- Long-term renters welcome
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher and a smoke detector
- This property caters to LGBTQ+ guests.
- Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Pet fee: USD 10 per pet, per night
- Service animals are exempt from fees
- Housekeeping is available for an additional fee
- Towels fee: USD 7 per accommodation, per week (or guests may bring their own)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Non-smoking rooms
Golf course (nearby)
Designated smoking area
Vending machines
Self laundry
General
Non-smoking rooms
Vending machines
Wheelchair Accessible (Limited)
Activities
Golf course (nearby)
Fitness Center (nearby)
Internet
Free wi-fi
Parking
Parking
Free parking
Parking (Limited)
Parking Onsite
Services
Designated smoking area
Self laundry