Is parking available at the property?

Nearby parking is available for GBP 7 per day, located 1969 ft away and open 24 hours.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are available daily from 6:30 AM to 10 AM for a fee of approximately GBP 12 for adults and GBP 6 for children.

Are pets allowed at the property?

Pets are allowed at the property with a fee of GBP 10 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 5:00 PM, and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee of GBP 30, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities in public areas and rooms.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Reading, within a 15-minute walk of Thames River and John Lewis Reading. It is 0.2 mi from Reading Museum and Town Hall and Forbury Gardens.

What are the policies for guests staying with children?

Up to 2 children aged 12 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.

ibis Reading Centre Hotel in Reading

Average nightly price at ibis Reading Centre by month, last 12 months (USD)
Month	Average price
January	$68
February	$66
March	$66
April	$70
May	$69
June	$100
July	$106
August	$100
September	$95
October	$70
November	$71
December	$82

What guests think

At ibis Reading Centre, travellers highlight a central, good-value base near the station, generally clean, basic rooms and welcoming staff, alongside recurring maintenance and facilities issues such as unreliable lifts, finicky keycards and seasonally limited air conditioning.

The city-centre location is praised for convenience to shops and trains, but nightlife noise and the off-site, sometimes confusing parking are noted. Rooms are straightforward and usually comfortable, though some report worn fittings, temperamental showers or TVs, and weak or warm-only cooling. Breakfast often earns compliments for quality and choice, with occasional complaints about temperature or variety. Expect a simple, budget stay in a lively, central spot.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

One lift frequently out of service causing delays, and card-activated lifts can be unreliable. There is no on-site parking; guests use nearby car parks with a hotel discount, and some found information unclear.

Related guest reviews

8

Donald

Jun 7, 2025

·

Stayed 1 night

Enjoyed our stay. Very central location, the only drawback being the lack of parking. However, it wasn't too far to walk to the public parking and the hotel stamp your ticket to ensure you get a significant reduction at the car park.

8

Deborah

Jun 15, 2025

·

Stayed 3 nights

Very satisfactory- room clean and a good size. Comfortable bed. One of the lifts was not working so that slowed things down but hotel is located very close to the railway station so easy to walk there and to the large pedestrian area of Reading

6

Michael

May 9, 2025

·

Stayed 4 nights

On checking in wasn't told at reception only one lift working plus guest where having problems with only lift working. I & others had problems using lift Friday/Saturday with lift stopping at correct floor when raised with staff they seemed to think we where having problems using swipe cards even when it was pointed out we couldn't get into lift to use cards. Think staff took a gamble that lift would hold out all weekend so wouldn't need to call out a engineer over the Bank Holiday weekend.

10

joanne

Oct 3, 2025

·

Stayed 1 night

Great location for bars/restaurants and shops, parked in broad street mall car park where if you hand your ticket in at reception you get discounted parking £7 for overnight stay

4

Sue

Jun 2, 2025

·

Stayed 1 night

The only working lift was DREADFULL!! Many visitors, including me and my friend, spent too much time going up and down through floors we did not select on the panel. Even getting the panel to read our room cards was hit and miss. The door kept on opening and shutting but the lift did not move, The lift appeared to have preference over those calling the lift and not those within it. The young woman on reception was completely uninterested in anyone's complaints. She didn't respond other than look away. The only advice we got, from another member of staff, was to use the lift in the hotel next door. This was only made arranet as we were checking out! My friend had had a knee operation only three weeks prior to our visit. Using the stairs up five flights was not idea, but better than being on the 10th floor, as some people were.

8

Kar Pui Alice

Jul 10, 2025

·

Stayed 3 nights

One lift was out of order created a kind of longer wait for all customer, other than that, kind of good!

4

James Ian

May 6, 2025

·

Stayed 4 nights

I stayed for 4 nights and from the 1st day I had to go down to the reception to get my room keycard reloaded as it stopped working. I was told at reception that it was probably due to me having my keycard too close to my mobile phone! I told her that my mobile was in my front left pocket and my keycard in my back right pocket so it couldn’t be that. So basically the receptionist was blaming me for the keycard not working. This then happened again on every day of my stay. Each time the receptionists came out with the same reason! This tells me that this excuse is scripted and that they frequently have guests who need their keycards reloaded. Here’s an idea - get a better keycard that actually works!! My 2nd complaint is about the lifts. When I arrived only one lift was working! There was a queue for the lift and when the lift arrived it was full of the cleaning staff with their bedding trollies! It took about 10–15 mins to actually get from reception to my room! Again during the next 4 days it was a nightmare waiting for a lift that wasn’t full of cleaning staff or guests trying to get back down to reception or breakfast. When I asked one of the staff how long the broken lift had been out of order I was told just over 2 weeks! So Ibis don’t really care about the guests or are totally oblivious to good customer care! If they were then the broken lift would be a very high priority!

6

Mark

Jul 22, 2025

·

Stayed 3 nights

One of the lifts was out of order and the other lift barely worked which was good when your on the 13th Floor.

6

Astrid

Jun 27, 2025

·

Stayed 1 night

Unfortunately reception had difficulty in finding the reservation! Also the lifts were unserviceable causing us to miss a rail connection

10

Nicholas

Jun 28, 2025

·

Stayed 1 night

Reasonably priced very near station and centre so convenient for my purpose. The concierge asked if I wanted high up or low down. I chose high. I turned out one of two lifts was not working. So as I had only a small rucksack I took the stairs to the 12th floor. This turned out to be an aerobic workout, so I repeated it twice. Definitely recommended. Minor irritation was lack of written information even on the TV welcome screen. I was supposed to go to a web page via a QR code, but I had no signal nor wifi information. I didn't ask but usually this is given on check-in. Otherwise no complaints and if in Reading again "I'll be back".

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests find rooms clean, but cleanliness is inconsistent, with reports of stained fabrics, drain smells, dusty areas and occasional housekeeping misses.

Related guest reviews

8

Johnathan

Nov 26, 2025

·

Stayed 1 night

Needed a room for the night in Reading and this was a good price! Room was clean, bed was comfy what more do you need!

6

Jamie

Sep 10, 2025

·

Stayed 1 night

Wasn’t the cleanest hotel. Room was very basic and dirty, but somewhere to stay

6

Marco

Mar 24, 2025

·

Stayed 1 night

The room was good. The power plug near the bed was broken. The bathroom was clean, but they could have cleaned the floor a bit better. There were some signs of wear and tear in it and in the lift as well. The bed was comfy.

6

Matthew

Jun 1, 2025

·

Stayed 1 night

It did a job, but poor bed, room was dirty. We arrived very late and were tired and was leaving at 7am. Broken lifts, kettle lid kept falling off, i would not return

6

Joanne

Oct 10, 2025

·

Stayed 2 nights

Couldnt get the shower to have hot running water Tv had sound no picture. Stains on catpet and curtains. Breakfast on second day was cold despite being down just after opening .

2

HARSHA

Apr 17, 2025

·

Stayed 1 night

TV was not working- technician came & it was sorted after half an hour but I missed East enders. Again in the morning it was not working and the technician did not start till 8am and by that time I had to checkout to go to work.The bathroom wash basin was very dirty and the water cattle inside was not clean either, I had a sore throat the next day

6

Ray

Jul 3, 2023

·

Stayed 1 night

Room was smelly, and quite small. Air con was old and dated, and not very effective. I would choose to stay elsewhere next time. Shower head was loose in the holder and wouldnt stay in position.

8

Sergio

Sep 13, 2025

·

Stayed 6 nights

small room (but nice for shorter trips), VERY friendly and helpfull staff, the breakfast buffet was quite nice: there was a bit of everything :-) Cleaning... well... while I was trying to look for something I thought I lost in the room I found (i) a (thankfully) unused condom between the mattresses and (ii) a pill on the floor below the bed. The part underneath the faucet handle was also a bit sticky when I first "moved in".

6

Pamela

Nov 4, 2024

·

Stayed 1 night

I would try another Ibis. I would not choose to stay at this hotel again, though. Design flaw in bathrooms impacting plumbing. Bathroom smelled funky. Great location. Lovely reception staff.

4

Daniel

Nov 14, 2024

·

Stayed 2 nights

'clean' towels and duvet cover had blood stains and hairs on them.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are basic and compact but generally comfortable for short stays, though some guests report poor soundproofing from nightlife or corridors. Recurring niggles include weak or warm-only AC, temperamental showers or TVs, slow Wi-Fi, and tired fittings.

Related guest reviews

8

Macey

Aug 28, 2023

·

Stayed 4 nights

my room had great facilities- shower was great and bed was very comfy. however it is listed as having soundproof rooms, which is most definitely a lie as you could hear people in the rooms nearby talking, running the tap, having a shower etc… not nice in the middle of the night. the services were also not great as the housekeepers would randomly knock without stating they were coming to service your room and everytime i said “hello” they would leave- had to go to reception to get toilet roll and clean towels 3 times over my 5 day stay. otherwise the room is a great place to rest your head- as i just used mine as a place to sleep and shower as i went to reading festival for the weekend.

6

Michael

Apr 9, 2024

·

Stayed 2 nights

Compared to my recent stay this one was spoilt by other guest coming back in the early HRs Saturday morning, first time i was woken up was 01.40 then around 3am just got back to sleep only to be once again woken up around 3.30am on all occasions it was very loud females wanting to chat in the corridor so much for sound proof rooms. Funny enough Saturday/Sunday morning very quiet, my other problem was no TV reported it Saturday morning but couldn't get it to work Saturday nite reported once again on leaving Sunday morning.

4

James

Oct 2, 2025

·

Stayed 2 nights

Stayed before. Air conditioning now only gives out heat due to the “time of the year” even though it’s 19c outside and 300c in the room. Tap in bathroom has no water pressure. Tall male at reception had no care, no customer service and refused a fan and according to the lady the following morning at checkout said they have lots of fans.

4

YIM FONG

Oct 1, 2023

·

Stayed 2 nights

Wi-fi is bad

8

Philip

Jul 10, 2023

·

Stayed 1 night

Excellent value, clean, functional room. Comfy bed and good AC. Staff efficient and friendly. Area outside was a little shabby, particularly the view from the room.

6

Richard

Nov 15, 2024

·

Stayed 2 nights

Both nights that I slept in the hotel, the TV turned on automatically while I was sleeping. I checked and there was no alarm set on the TV. It turned on to a bright white screen with instructions to share my screen to watch from my phone to the TV.

6

William

May 4, 2025

·

Stayed 2 nights

Only one lift working. Not good enough for the number of guests. One of the lamp shades was broken. Room was too warm. The aircon was not powerful enough to keep it cool.

6

A-LA

Feb 8, 2024

·

Stayed 1 night

Internet speed was too slow to watch even a 10 minute youtube clip. Couldnt watch smoothely. Stoped again again..It would be good to have an option to choose for speedy internet even if it should be paid more fir the faster internet connection.

6

Jean A

Oct 18, 2025

·

Stayed 1 night

Stayed two different nights in one week and had issues in each room. First night the tap was loose fitting and moved each time you changed temperature. The air con wouldn’t cool the room so had to keep window open which was noisy. The second night after unpacking we found the tv wasn’t working. This is the second time this has happened. Got moved to a new room where the shower sits in the holder, it wasn’t tight so the shower head was not at the right angle and only pointed down so had to be held to have a shower. The area around the base of the tap was dirty/mouldy. All rooms we were in looked tired and needed a refresh and bit of maintenance. The best thing about the hotel is the location.

6

stephanie

Aug 4, 2025

·

Stayed 1 night

The floors are laminate so you will hear the people upstairs walking about. You will also hear the people next door coming back at 2am and turning on their tv. Room basic but ok but not good for a decent night's sleep

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are often praised as friendly, helpful and efficient, though experiences vary; some reported curt or unhelpful responses, slow fixes, or keycard and housekeeping hassles.

Related guest reviews

6

Marie

Sep 11, 2025

·

Stayed 2 nights

Zero parking here, due to it being slap bang in the centre! Parking was a 10 min ish walk. Car park is reduced from £14 per a 24hr period, to £7 when the hotel validate your parking ticket. Issues with room. Moved room, then issues with second room. Offered a complimentary breakfast which was mediocre at best. Couldn’t fault the staff. All polite and helpful.

10

Edina

Apr 22, 2025

·

Stayed 1 night

Great staff at reception, accommodating and friendly, after a long delayed journey on a Bank Holiday Easter Sunday. Was able to retrieve quickly my online check-in and my two separate reservations for consecutive days. Visible improvements under the new management, with small but valuable ideas and consistency. Keep up the good job in this competitive market and the area.

10

Luigi

Jun 16, 2025

·

Stayed 15 nights

As I arrived at the Ibis, they were welcoming. Their greeting was flawless. The service was amazing. Any questions that I’ll ask it would be answered. The staff is amazing. Breakfast was really good. The women that were doing the breakfast were amazing. I would definitely recommend this hotel and I would stay here as well.

6

Stuart

Feb 11, 2024

·

Stayed 2 nights

Miserable customer service, rooms okay but other guests noisey. Asked for twin rooms, but 2 x beds next to each other is not a twin! However, met the aim of somewhere safe and clean to stay, but will think twice if booking again.

10

Mark

Aug 11, 2025

·

Stayed 2 nights

Easy on-line check-in, friendly greeting by reception staff, spacious and comfortable bed and ideal bathroom facilities. Excellent breakfast, and more friendly service from the breakfast room ‘host’; a far better experience than many ‘superior’ hotels we’ve stayed at. Hotel well-situated for shops, restaurant, bars and public transport.

4

James Ian

May 6, 2025

·

Stayed 4 nights

I stayed for 4 nights and from the 1st day I had to go down to the reception to get my room keycard reloaded as it stopped working. I was told at reception that it was probably due to me having my keycard too close to my mobile phone! I told her that my mobile was in my front left pocket and my keycard in my back right pocket so it couldn’t be that. So basically the receptionist was blaming me for the keycard not working. This then happened again on every day of my stay. Each time the receptionists came out with the same reason! This tells me that this excuse is scripted and that they frequently have guests who need their keycards reloaded. Here’s an idea - get a better keycard that actually works!! My 2nd complaint is about the lifts. When I arrived only one lift was working! There was a queue for the lift and when the lift arrived it was full of the cleaning staff with their bedding trollies! It took about 10–15 mins to actually get from reception to my room! Again during the next 4 days it was a nightmare waiting for a lift that wasn’t full of cleaning staff or guests trying to get back down to reception or breakfast. When I asked one of the staff how long the broken lift had been out of order I was told just over 2 weeks! So Ibis don’t really care about the guests or are totally oblivious to good customer care! If they were then the broken lift would be a very high priority!

6

Jean A

May 14, 2025

·

Stayed 2 nights

Quick check-in with a friendly welcome. Had to wait for the lift as one was out of order. First room had issues with the TV which we raised with reception and was told someone would come up to look at it. After around an hour, we went back down as it was getting close to the time the maintenance team were finishing and they decided to move us to another room on a higher floor. Room was quiet and bed was comfortable.

4

Arrienne

Aug 18, 2025

·

Stayed 2 nights

Staff was rude

10

Dean

Aug 22, 2025

·

Stayed 2 nights

The front of house staff were absolutely superb throughout the stay - they couldn't do enough for us!

6

Anton

Jul 17, 2024

·

Stayed 3 nights

This hotel is one step above a hostel. It was clean, but stark and minimalist. The elevators are inadequate and often resulted in frustratingly long waiting. The breakfast was good. It is well located to see downtown sights. It was hard to find. We went past the narrow shopfront entrance twice before we figured it out. Generally the staff seemed distant and disinterested.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Central and a short walk to Reading station, shops and restaurants. The lively area can be noisy and feel shabby at times, and parking is off-site with discounted nearby options.

Related guest reviews

10

Keith

Aug 3, 2025

·

Stayed 1 night

So close for the station and city centre. Was buzzing outside with bars and clubs, but silent in the hotel. Clean and fresh, feels new. Staff really friendly!

8

Janet

May 2, 2023

·

Stayed 3 nights

Good experience. Staff friendly service excellent. Ideal position few minutes walk from train station and a few minutes walk in to the main shopping centre. Pity our room looked out on a building site and being on the 8th floor we could still hear street noise at night. It didn’t spoil our stay as we found Reading a nice place to stay.

6

Portia Y

Apr 24, 2024

·

Stayed 1 night

The property is located in prime are of Reading but there are homeless around the area, unsafe location

10

joanne

Oct 3, 2025

·

Stayed 1 night

Great location for bars/restaurants and shops, parked in broad street mall car park where if you hand your ticket in at reception you get discounted parking £7 for overnight stay

6

Bhupinder

Sep 10, 2023

·

Stayed 1 night

Convenient hotel for Town centre but lacks any parking. Car parks are far and you have to walk through town centre which is very rowdy especially on weekends/evening

8

Cyril

Aug 3, 2025

·

Stayed 2 nights

Very convenient & central to trains/ restaurants etc. a Although no car parking on site, hotel has good discounted car parking nearby- but not so easy to find if you are unfamiliar with area. Pleased to have good double glazing against the raucous noise from revellers that goes on into early hours of the morning. Reception staff most helpful.

8

Debbie

Nov 18, 2025

·

Stayed 1 night

Great location in town, friendly staff room clean

10

Colin

Oct 22, 2025

·

Stayed 1 night

Very friendly welcome. Work stay so booked as other colleague already had. Location was great, very handy for the station and for a mooch about town.

8

Robin

Jul 20, 2025

·

Stayed 1 night

Easy access, very close to the station and 5 minute walk from the car park. Only issue was the car park was £24 for 24 hours parking which was more expensive than quoted on the website.

6

Edmond

May 11, 2025

·

Stayed 1 night

There were few people hang out on the street and asked for money when we passed by.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is widely reviewed as good to excellent with plenty of choice, though a few guests found items cold or mediocre. Limited bar notes include tasty pizza but occasional lack of drink options.

Related guest reviews

8

Leon

Mar 27, 2023

·

Stayed 1 night

Hotel good central location 10 min walk to offsite parking, Drinks no hand pumps working and no lager in bottles so did not have one. Staff friendly all else good

10

Brenda

Mar 13, 2025

·

Stayed 1 night

Cosy room, warm and amenable. Everything is just in its place. Selection of teas was great and the pizza from the bar was amazing in an epic way. Thank you.

10

David

Aug 10, 2025

·

Stayed 1 night

Breakfast was one of the best I’ve had

6

Martin

Jun 28, 2025

·

Stayed 1 night

Terrible breakfast

10

mark

Nov 10, 2025

·

Stayed 1 night

Clean room, nice breakfast very central

6

Joanne

Oct 10, 2025

·

Stayed 2 nights

Couldnt get the shower to have hot running water Tv had sound no picture. Stains on catpet and curtains. Breakfast on second day was cold despite being down just after opening .

10

Mark

Aug 11, 2025

·

Stayed 2 nights

Easy on-line check-in, friendly greeting by reception staff, spacious and comfortable bed and ideal bathroom facilities. Excellent breakfast, and more friendly service from the breakfast room ‘host’; a far better experience than many ‘superior’ hotels we’ve stayed at. Hotel well-situated for shops, restaurant, bars and public transport.

8

Augustine

Aug 12, 2025

·

Stayed 2 nights

Excellent breakfast

8

Dean

Nov 28, 2024

·

Stayed 1 night

Ideal city location - close to town & restaurants. Good range of breakfast

10

Anthony

Mar 3, 2024

·

Stayed 1 night

Nice hotel, clean, modern, room excellent, bed comfortable too! Slept well nice hot shower in the morning and great buffet breakfast to set me up for the day!

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $51	2 $71	3 $128	4 $104	5 $75	6 $56	7 $68
8 $49	9 $63	10 $121	11 $97	12 $56	13 $56	14 $73
15 $46	16 $64	17 $123	18 $99	19 $55	20 $55	21 $70
22 $48	23 $65	24 $152	25 $126	26 $56	27 $56	28 $99
29 $48	30 $64

ibis Reading Centre

Prices for ibis Reading Centre

Monthly average prices

About this property

Location

Room options

Double Room, 1 Double Bed

Twin Room, 2 Twin Beds

Double Sweetroom By Ibis

Guest reviews of ibis Reading Centre

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about ibis Reading Centre

Considering this hotel for your Reading trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $88	20 $173	21 $119	22 $54	23 $50	24 $70
25 $50	26 $78	27 $99	28 $104	29 $53	30 $55	31 $75