Is parking available at the property?

Complimentary parking is available for guests at the property.

Does the property allow pets?

Pets are not allowed at the property.

What are the check-in and check-out times?

Check-in time starts at 15:00 and check-out time ends at 10:00. Special check-in instructions will be sent via email prior to arrival.

What is the location of the property in relation to key landmarks?

The property is located on the beach in Queenstown, convenient to Queenstown Hill and Queenstown Golf Club.

What are the policies for guests staying with children?

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

A crib (infant bed) is available for a fee of NZD 50.0 per stay. No rollaway or extra beds are available.

Villa Del Lago

What guests think

At Villa Del Lago, travellers consistently praise the spectacular lake and mountain views and the spacious, well-equipped apartments, while noting drawbacks like many stairs, tight or steep parking, an unmanned reception with self check-in, and occasional maintenance hiccups.

Guests often highlight prompt, helpful communication, though support is primarily via email and in-person reception may be unavailable. The lakeside setting is quiet and scenic, with a 20–30 minute walk into central Queenstown along the path, and ride-shares or buses for those who prefer not to walk. Expect a self-catering stay with strong comforts and a few practical trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is tight, on a slope, and the driveway can be tricky; reaching some units requires many stairs, which can be difficult with luggage or larger vehicles.

Related guest reviews

10

Long

31 Dec 2023

·

Great place with excellent lake view. Only negative - parking was a little challenging with small spaces and on a slope.

8

dan

26 Mar 2023

·

Stayed 5 nights

Would be 3.5 if possible so giving them benefitofthedoubt. Very nice view and nice but quirky place. 40 or more steps to apartment. Heat was from gas fireplace that was very hard to work. Have to take care of trash at checkout but all bins were locked down. So go to the front desk you say. Well the reception never had anone there during our five night stay. You ate on your on at the Villa.

10

Daniel

21 Oct 2023

·

Stayed 4 nights

We enjoyed our stay it was great to have an apartment. Nice amenities in the kitchen. The dryer took a long time to dry the clothes,but so nice to have one! Location was perfect! So beautiful right on the lake and easy to walk to downtown. We hated to leave. Parking was available but a very steep drive in area.

6

Benjamin

27 Feb 2023

·

Overall this was an OK stay for my wife and myself. The property is a really cool waterfront property, but there are several reasons why I marked it down. First there is minimal parking and it is almost always full so be aware if you drive yourself. Second the shower water pressure was super low so taking a shower was not very enjoyable. And lastly, the TVs are smart TVs but you can’t access any streaming services. Other than those, this place had a great view, and was nice and clean.

8

Graham

29 May 2023

·

Stayed 7 nights

The view from the hotel was beautiful and it was a spacious and comfortable room. My only complaints are that the parking was a bit tricky and the washer and dryer didn't work very well.

10

Christopher

27 Feb 2025

·

Stayed 3 nights

Unit is not new but is an excellent condition. Comfy bed. It a twenty minute walk o the path to town, Great views. Parking is tight but doable. Be prepared to navigate 40 steps to the unit.

10

Susan

7 Mar 2025

·

Stayed 4 nights

Loved everything but the parking is tight and there are lots of stairs. Our unit had 2 bedrooms and 2 bathrooms on the lower level. No bathroom on the main level. We walked on the lake trail and got into town in 30 minutes. Amazing views from every room.

10

Cynthia

19 Feb 2025

·

Stayed 2 nights

This property was completed renovated and in excellent condition. The view of the water from the King bed was very picturesque. Management service was excellent and communicated by email. Please be aware, 40 steps to get to the front door, making luggage difficult if heavy or large. Good for a backpack and another 14 steps to the walking path. The hair pin turn from the road is a bit scary, as you cannot see oncoming traffic and road descend on the curve. There should be mirror mounted on the turns.

8

Paul

23 Dec 2024

·

Stayed 3 nights

Fantastic views from the rooms. A good hearty walk into town with everything you need. Or ten minute drive back to Frankton shopping center. The apartment Had a gas log fire that was so nice. There are lots of steps to the room from the parking area that is also tight. We only had a Yaris Cross so OK. Larger cars like Land Cruisers struggle but can do it.

10

Natasha

10 Oct 2024

·

Stayed 2 nights

Lovely stay. Nice clean apartment. Would stay again. Queenstown centre about a 25 min walk along a nice path along the lake. Warning if you’re in a top apartment, there are loads of stairs to go up and down. With bags.

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Cleanliness

Apartments are consistently clean and well maintained, with only occasional issues like faulty appliances or leaks reported.

Related guest reviews

10

Manoj

16 Jan 2024

·

Stayed 3 nights

Great view from both bed rooms and living room. Well maintained and stocked. Loved the stay!!

10

Yu

24 Jun 2025

·

Stayed 3 nights

It was a lovely place that's close to the airport and not far from the town. We really enjoyed the lake and the snowy mountains view right outside of the place. The place was clean and tidy, and it came with everything we needed as a home, and we specially enjoyed the fireplace and heated floor. The customer service was the best service we ever received. The team responded promptly to our quedtions and they were nice and patient to provide as much information as we would like to ask. We would love to book the place in our next visit to Queenstown!

10

akhil

21 Jun 2025

·

Stayed 10 nights

Very well maintained. Nice amenities and was as described in the photos. The views were unreal. Will be staying again!

8

Graham

29 May 2023

·

Stayed 7 nights

The view from the hotel was beautiful and it was a spacious and comfortable room. My only complaints are that the parking was a bit tricky and the washer and dryer didn't work very well.

10

Julie

7 Jan 2024

·

Beautiful, well maintained property with amazing views

8

ELISABETH

22 Jan 2024

·

Stayed 2 nights

The location is terrific if you don't want to be in the inner city. (We did not.) The apartment itself was spacious and clean. Only negatives: Comm with office personnel was cool not warm. Dishwasher did not work. There is not a safe to secure laptops, jewelry, etc. Minor inconvenience in that dishes were split between 4 different cupboards even though there was plenty of room in any one cupboard for all dishes. Last-- the in room literature made a big deal about separating your own recycling and then we found that all the bins were locked and everyone had to just DUMP their bags on the ground. Pretty awful.

10

Kellie

18 Jul 2025

·

Stayed 4 nights

The property was well equipped with everything you might need, clean & well maintained. Exceptional views & close proximity to town. Excellent communication with host & just an overall easy, comfortable experience. Would stay again & highly recommend.

10

Donald

13 Jan 2024

·

Stayed 3 nights

We loved sitting in the shade in the evening with a spectacular view of the lake. Quiet and perfect if you enjoy a 30 minute walk outside the bustle of the city centre. The rooms are spacious and clean. We enjoyed our stay and would recommend.

10

Mo

18 Jun 2025

·

Stayed 3 nights

This is the 4th time we’ve stayed at this property over the last few years and like always we really enjoyed our stay. Great location and clean property.

10

Kavyanidhi

15 Jun 2025

·

Stayed 3 nights

Outstanding property. Clean and classy!

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Rooms

Spacious, comfortable apartments with superb lake and mountain views, plus full kitchens, fireplaces and heated bathroom floors; a few guests found bedding uncomfortable.

Related guest reviews

10

Nina

6 Dec 2022

·

Stayed 5 nights

2nd time staying here and love the fireplace and view. Great set up with a little kitchen and table. Underfloor heating and heated towel rack in the bathroom.

10

Manoj

16 Jan 2024

·

Stayed 3 nights

Great view from both bed rooms and living room. Well maintained and stocked. Loved the stay!!

10

Rilynn

22 Nov 2024

·

Stayed 3 nights

Amazing stay with a stunning view. Perfect distance away from downtown, giving you privacy with a feeling of luxury.

10

Francesca

15 Aug 2025

·

Stayed 3 nights

The apartment was stunning with the fireplace and views the highlights. Communication was on point with the venue and keys easy to find. The stairs could be a problem for solo travellers like me having to carry their suitcase down 3 flights of stairs. Overall I loved my stay here - it was home away from home.

10

Andrew

12 Sept 2025

·

Stayed 3 nights

We've been lucky enough to stay here twice before, and very little has changed. Same great location, same quality furnishings - very, very comfortable! You do pay a premium for the magnificent view east of the lake and snowcapped mountains. Quality and comfortable bedding, lounge, dining area, and kitchen. Could have easily been comfortable here for a couple of weeks. There has been one change with no onsite reception anymore and the site being managed centrally by Hello Queenstown. The location is both good and bad - an exceptional view so close to town, but Frankton Rd can be an absolute pain between 4-6pm on weekdays. But we'd stay here again in a heartbeat!

10

Guo ping

24 Apr 2025

·

Stayed 6 nights

everything is good, the view and spacy room. but only one thing to be improved. the bed mattress and pillow are not quite comfortable.

10

Karl

1 Mar 2023

·

Stayed 5 nights

This is a great property to use for an extended stay. Spacious, full kitchen and fantastic view. Easy 25 min walk to the centre of Queenstown.

10

Mingyue

30 Jul 2025

·

Stayed 3 nights

stunning lake view, property amenities like heated floors in bathrooms are really a nice touch in winter

10

Jeffrey

6 Mar 2024

·

Stayed 3 nights

Great view overlooking the lake. Spacious apartment with all amenities.

10

Chung Wen

18 Mar 2024

·

Stayed 2 nights

我入住的是Lake front suites,景色實在美呆了！！房子內一應俱全，什麼設備都有，無論是廚具、鍋碗瓢盆刀叉…非常齊全，洗衣、烘衣機都有，值得大家選擇入住的好Villa,實在讚👍！！！

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Service

Communication is generally prompt and helpful, and issues are resolved quickly, but reception is often unattended and check-in is self-service, causing occasional confusion.

Related guest reviews

8

Christine

31 Aug 2023

·

Stayed 2 nights

It was a rough start with no one there to speak with and help get settled, but after we figured it all out it was perfect. Would definitely recommend it!

8

Rachael

25 Sept 2023

·

Stayed 5 nights

Family holiday for 5 nights in Queenstown. Accomodation was comfortable but no one was ever at reception when we went to get coffee etc..

8

dan

26 Mar 2023

·

Stayed 5 nights

Would be 3.5 if possible so giving them benefitofthedoubt. Very nice view and nice but quirky place. 40 or more steps to apartment. Heat was from gas fireplace that was very hard to work. Have to take care of trash at checkout but all bins were locked down. So go to the front desk you say. Well the reception never had anone there during our five night stay. You ate on your on at the Villa.

10

Yu

24 Jun 2025

·

Stayed 3 nights

It was a lovely place that's close to the airport and not far from the town. We really enjoyed the lake and the snowy mountains view right outside of the place. The place was clean and tidy, and it came with everything we needed as a home, and we specially enjoyed the fireplace and heated floor. The customer service was the best service we ever received. The team responded promptly to our quedtions and they were nice and patient to provide as much information as we would like to ask. We would love to book the place in our next visit to Queenstown!

8

Nicole

6 Jan 2023

·

Stayed 19,363 nights

We had a wonderful stay. The apartment was spacious and had spectacular views. It’s about a 20 minute walk into the centre of Queenstown. We had a plumbing problem in the kitchen that was quickly rectified by the property manager.

8

WUN MING

21 Dec 2024

·

Stayed 4 nights

It’s amazing view there. We enjoy stays there for few days….the only one thing would share is the lock box can’t open during self check in but luckily we had Savanah came to share the master key and she also present a compensation for such inconvenience. That’s good.

10

Andrew

12 Sept 2025

·

Stayed 3 nights

We've been lucky enough to stay here twice before, and very little has changed. Same great location, same quality furnishings - very, very comfortable! You do pay a premium for the magnificent view east of the lake and snowcapped mountains. Quality and comfortable bedding, lounge, dining area, and kitchen. Could have easily been comfortable here for a couple of weeks. There has been one change with no onsite reception anymore and the site being managed centrally by Hello Queenstown. The location is both good and bad - an exceptional view so close to town, but Frankton Rd can be an absolute pain between 4-6pm on weekdays. But we'd stay here again in a heartbeat!

10

Cynthia

19 Feb 2025

·

Stayed 2 nights

This property was completed renovated and in excellent condition. The view of the water from the King bed was very picturesque. Management service was excellent and communicated by email. Please be aware, 40 steps to get to the front door, making luggage difficult if heavy or large. Good for a backpack and another 14 steps to the walking path. The hair pin turn from the road is a bit scary, as you cannot see oncoming traffic and road descend on the curve. There should be mirror mounted on the turns.

10

Bev

7 Jan 2024

·

Stayed 3 nights

Had a fabulous stay here. The outside stairs were a bit a challenge, especially with the suitcases. Apartment was delightful and the servicing of apartment on day 2 of our 3 day stay was top class. Staff have also been very helpful as we left a road book behind. Thanks Villa del Largo.

10

Kellie

18 Jul 2025

·

Stayed 4 nights

The property was well equipped with everything you might need, clean & well maintained. Exceptional views & close proximity to town. Excellent communication with host & just an overall easy, comfortable experience. Would stay again & highly recommend.

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Location

Scenic, quiet lakefront setting with a pleasant 20–30 minute walk to central Queenstown; ride-shares and buses are useful alternatives, and peak Frankton Road traffic can slow driving.

Related guest reviews

10

Christopher

27 Feb 2025

·

Stayed 3 nights

Unit is not new but is an excellent condition. Comfy bed. It a twenty minute walk o the path to town, Great views. Parking is tight but doable. Be prepared to navigate 40 steps to the unit.

10

Susan

7 Mar 2025

·

Stayed 4 nights

Loved everything but the parking is tight and there are lots of stairs. Our unit had 2 bedrooms and 2 bathrooms on the lower level. No bathroom on the main level. We walked on the lake trail and got into town in 30 minutes. Amazing views from every room.

10

Paul

25 Aug 2023

·

Stayed 3 nights

Fantastic view on the lake walkable to the center

10

Andrew

12 Sept 2025

·

Stayed 3 nights

We've been lucky enough to stay here twice before, and very little has changed. Same great location, same quality furnishings - very, very comfortable! You do pay a premium for the magnificent view east of the lake and snowcapped mountains. Quality and comfortable bedding, lounge, dining area, and kitchen. Could have easily been comfortable here for a couple of weeks. There has been one change with no onsite reception anymore and the site being managed centrally by Hello Queenstown. The location is both good and bad - an exceptional view so close to town, but Frankton Rd can be an absolute pain between 4-6pm on weekdays. But we'd stay here again in a heartbeat!

10

Karl

1 Mar 2023

·

Stayed 5 nights

This is a great property to use for an extended stay. Spacious, full kitchen and fantastic view. Easy 25 min walk to the centre of Queenstown.

10

Steven

13 Feb 2025

·

Stayed 3 nights

Nice location with great views.

10

Donald

13 Jan 2024

·

Stayed 3 nights

We loved sitting in the shade in the evening with a spectacular view of the lake. Quiet and perfect if you enjoy a 30 minute walk outside the bustle of the city centre. The rooms are spacious and clean. We enjoyed our stay and would recommend.

10

Robert

14 Mar 2024

·

Stayed 11 nights

Absolutely beautiful view and very quiet. There is a wonderful path along the lake that you can walk to Queenstown on. It's about a 3 mile walk but is absolutely gorgeous next to the lake and partly through Queenstown park. The bedrooms were roomy and it had 2 bathrooms which was great. UBER was easy to use to get to town fairly inexpensively.

10

Janice

10 Dec 2022

·

Stayed 4 nights

Lovely view, nice lakeside walking path to Queentown. Will stay again.

10

Michael

11 Apr 2023

·

Stayed 4 nights

Such a lovely, quiet and peaceful place to stay. Its approx 20 mins walk from the centre of Queenstown, but there are bus routes which make the journey quick and easy. The views from the property are amazing! We loved our stay!

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Dining

Not enough information in reviews.

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Villa Del Lago

About this property

Location

Room options

Lakeview Two-Bedroom Villa

Lakeview One-Bedroom Corner Suite

Lakeview Three-Bedroom Villa

Lakefront Two-Bedroom Villa

Suite with Mountain View

Lakeview One-Bedroom Suite

King Suite

Three-Bedroom Villa

Deluxe King Studio

Suite

Lakefront Three-Bedroom Villa

Two-Bedroom Villa

Guest reviews of Villa Del Lago

Who stays here?

What guests think

Property policies

FAQs about Villa Del Lago

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27 $335	28	29 $436	30	31

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $585	4	5	6 $529	7 $371
8 $312	9 $840	10	11	12	13	14
15	16	17	18	19 $768	20	21 $897
22	23 $589	24	25	26	27	28
29	30