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Quinta Real Acapulco


Amenities

  • Laundry service

  • Business Center

  • Multilingual Staff

  • Safe-Deposit Box

  • Garden

  • Golf Course (nearby)

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Property description

Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including a health club and an outdoor pool. This hotel also features complimentary wireless internet access, concierge se...
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Quinta Real Acapulco, travelers praise the scenic cliffside setting with a tranquil, well-kept beach and generally friendly service, while noting aging facilities with elevator and AC problems, pricey and inconsistent dining, and an isolated location requiring transportation.

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Facilities

Mixed

Cleanliness

Mixed

Rooms

Dated

Service

Friendly

Location

Scenic

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8

Paul

ORB-logo

7 Oct 2023

·

This is a premier hotel. As far as beachfront lodges go, it would be hard to compete with Quinta. The staff, on the whole, are terrific. And the accommodations tremendous! BUT, there are a few things to be aware of…. The restaurant is VERY EXPENSIVE. We (two) had a total of five meals over three days, and it cost me over $750. I don’t know how that’s possible, except that I did not pay sufficient attention to the pricing in pesos. It would benefit the international traveler to ensure all menus contain $ listings, instead of only displaying peso prices. It’s a tourist getaway, so there is obviously no hesitation to charge exorbitantly. I’m still astounded by the amounts. Another thing to consider… the hotel does not have easy access. The heavy security apparatus makes coming and going a challenge. If you’re traveling by taxi, it can be an aggravation. I would rent a car if I had it to do over again. There was one incident with a guest in the suite above playing excessively loud music, apparently preferring to party rather than enjoy the surf side experience. I complained to the front desk, and fortunately the matter was resolved within an hour. The main thing to bear in mind is, Quinta is not within easy walking distance to common services, like grocery stores, restaurants and malls. Be prepared to spend on transportation if you’re planning to go out and visit places in Acapulco. But if your objective is a relaxing seaside stay, there is possibly no better place in Acapulco.
This is a premier hotel. As far as beachfront lodges go, it would be hard to compete with Quinta. The staff, on the whole, are terrific. And the accommodations tremendous! BUT, there are a few things to be aware of…. The restaurant is VERY EXPENSIVE. We (two) had a total of five meals over three days, and it cost me over $750. I don’t know how that’s possible, except that I did not pay sufficient attention to the pricing in pesos. It would benefit the international traveler to ensure all menus contain $ listings, instead of only displaying peso prices. It’s a tourist getaway, so there is obviously no hesitation to charge exorbitantly. I’m still astounded by the amounts. Another thing to consider… the hotel does not have easy access. The heavy security apparatus makes coming and going a challenge. If you’re traveling by taxi, it can be an aggravation. I would rent a car if I had it to do over again. There was one incident with a guest in the suite above playing excessively loud music, apparently preferring to party rather than enjoy the surf side experience. I complained to the front desk, and fortunately the matter was resolved within an hour. The main thing to bear in mind is, Quinta is not within easy walking distance to common services, like grocery stores, restaurants and malls. Be prepared to spend on transportation if you’re planning to go out and visit places in Acapulco. But if your objective is a relaxing seaside stay, there is possibly no better place in Acapulco.

8

Hector

ORB-logo

6 Oct 2023

·

Stayed 1 night

Service was impeccable, but AC was malfunctioning and Tv also. Bugs found around toilet and no coffee in bedroom.
Service was impeccable, but AC was malfunctioning and Tv also. Bugs found around toilet and no coffee in bedroom.

10

israel

ORB-logo

31 Jul 2023

·

Stayed 3 nights

Excellent place!!!
Excellent place!!!

4

Gustavo

ORB-logo

27 Jul 2023

·

Stayed 1 night

Food was very limited and really bad. My wife got sick eating shrimp at beach level restaurant. By far, nothing close to previous experiences in other Quinta Real Hotels. Not recommended at all.
Food was very limited and really bad. My wife got sick eating shrimp at beach level restaurant. By far, nothing close to previous experiences in other Quinta Real Hotels. Not recommended at all.

10

Muriel

IAN-logo

19 Jul 2023

·

Stayed 3 nights

Very pleasant stay in a perfect location in Acapulco. The service is excellent, and I want to specially mention Victor, server at the restaurant, as he went above and beyond to make sure we were satisfied. Don't forget to try the pina colada served at the pool and on the beach, it is especially delicious.
Very pleasant stay in a perfect location in Acapulco. The service is excellent, and I want to specially mention Victor, server at the restaurant, as he went above and beyond to make sure we were satisfied. Don't forget to try the pina colada served at the pool and on the beach, it is especially delicious.

Paseo De La Quinta No 6, Fracc. Real Diamante, Acapulco Diamante, Punta Diamante, Puerto Marques, Acapulco, Acapulco de Juárez Municipality, Guerrero, Mexico

Location

Located in Acapulco (Acapulco Diamante), Quinta Real Acapulco is within a 5-minute drive of Arena GNP Seguros and El Revolcadero. This beach hotel is 10.3 mi (16.6 km) from Papagayo Beach and 1.1 mi (1.7 km) from Majahua Beach.

Arena GNP Seguros(0.8 Miles)

Majahua Beach(1.1 Miles)

El Revolcadero(1.1 Miles)

Playa Hermosa(1.2 Miles)

Boulevard de las Naciones(1.2 Miles)

Playa Puerto Marqués(1.8 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 23:59

Before 12:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Free self-parking is available on-site.


Full breakfasts are available daily from 7:00 AM to noon for a fee of approximately MXN 294 per person.


Pets are not allowed at this property.


Check-in is from 3:00 PM to 11:59 PM, and check-out is at 12:00 PM. Late check-out is available for a fee, subject to availability.


A roundtrip airport shuttle is available for a surcharge.

The property features wheelchair-accessible registration desk, on-site restaurant, and limited wheelchair accessibility throughout. There is also a well-lit path to the entrance.


The property is located in Acapulco Diamante, within a 5-minute drive of Arena GNP Seguros and El Revolcadero, and is approximately 10.3 mi (16.6 km) from Papagayo Beach.


Yes, there is an outdoor pool available, with access from 7:00 AM to 7:00 PM.


Up to 2 children aged 11 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.


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