New President/President Plaza Auckland

The hotel was easy to find despite the road work. A quick check-in process. Good signage to help you find your way around inside. Located near shopping and tourist attractions. Self serve laundry was great.

Everything was fine. Only didn't know that have to call there and ask about the parking. I've looked for a hotel with their own parking. When I arrived I couldn't park my car there because parking was full. I think might be good to having somewhere that information that booking of the parking spot is a separate thing.

No parking for Uber driver

Nice and easy, choose the valet parking to save the hassle of parking yourself if you don't need the car during stay.

No parking or easy place to pull over for quick drop off

Finding how to get to the parking garage was tricky (construction going on) but overall was a nice stay and nice location

Handy location CBD. But so many cones, hard to get to front door let alone parking a vehicle.

Having on-site parking is a must for me and the ability to come and go as I please without additional charge. Construction was still noisy despite me being on the 12th floor. Hotel is showing it's age and the gym equipment was very basic.

Lives up to its 3 stars. It’s not trying to be anything flash. Worn and office like rooms. Bed good. Breakfast a bonus. Car park super weird and tight.

Bathroom smelt musty. TV reception terrible. Staff gave poor instructions and information about parking. 2 out of the 3 lifts not working Sunday morning. Quiet for central Auckland

Nice staff, great location. Bathroom needed a real good clean and I found a cockroach in there last night

The room wasnt clean. The shower had obviously not been cleaned for a long time, surfaces hadn't been wiped and the room smelt of urine.

Lovely helpful staff. Breakfast buffet was worth getting, lots to chose from and very nice. 1st floor and my room had a bad smell, even air freshener couldnt cover the smell. Shower walls and doors needed a good scrubbing. Black hand marks on bathroom door. Mirror was dirty.

Spacious room, cozy and comfortable bed, and a very clean bathroom.

We waited for almost 3/4 of an hour to check-in. We were lucky that our room was ready because others were told there would be an hour's wait for their rooms. Our room was very old and tired - the sofa/sofa bed had some unpleasant stains on it, the shower had black mold in it and there were no curtains on the windows. I got messages saying that we'd be charged extra for early check-in and late check-out which didn't really make us feel welcome. There was a room where people could leave their luggage but the bags weren't tagged and the reception staff just gave people the key to help themselves so we elected to take our bags with us after check-out. We paid just over $500 per night (P!NK concert) and felt totally ripped off. We won't be staying at the hotel again!

The toilets were really smelly. Complained to staff but nothing happened. Stayed there for three nights - worst experience ever. Do not recommend

Hotel room was very old and had a lot of stains on the carpet and furnishings. Especially for a ‘superior’ room, it was well below standard. Other friends that booked the same room for the same price had nicer rooms.

Worn out carpet, no hand soap in bathroom, no face cloths for showers. The shower floor felt slimy, the cupboard front of the basin fell off. The window was all loose, didnt seal out the cold wind or the outside noises.

Breakfast menu is same all through our 9 days stay. second room has no window or a/c. so you have to keep the door open for cold air to circulate in second bedroom. They change the linens every 3 days and it's already 5pm and our room wasn't clean yet so I have to remind the desk.Staff were pleasant and helpful though.

Whenever we visit Auckland we stay at the President. Rooms are clean. Breakfast, (eggs, bacon, mushrooms, hash browns, sausage. Variety of cereal,toast,tea and coffee) basic, but good. Staff friendly. Within walking distance of numerous restaurants and the waterfront. Would highly recommend.

The hotel was conveniently located. The staff was friendly and helpful. The room had NO windows! We were only there for 1 night so it was okay. We can’t comment on breakfast since we got a to go box. Ask in advance for a room with a window and a to go breakfast box.

The room was a nice size . The bed was very comfy. Was a bit noisy late at night outside but apart from that it was good. Staff were helpful and friendly

Good size room

Super friendly and accommodating staff; central location in CBD with stores and restaurants right there; also 5min walk to the airport shuttle. Nice spacious room, excellent wifi; highly recommend!

Spacious room, cozy and comfortable bed, and a very clean bathroom.

Rooms are dated,booked a 2 rooms apt. 1 of the room has got no windows or ventilation. Car park is a nightmare,as i was driving a 8 seater Suv

It was ok. Tired room in need of an update. It was clean though.

Lives up to its 3 stars. It’s not trying to be anything flash. Worn and office like rooms. Bed good. Breakfast a bonus. Car park super weird and tight.

Pleasant stay. Good bed and pillows. Slow service at front desk (understaffed). Absolutely horrible wifi. Hard to connect - kept losing signal. This needs to be improved for travellers

We had a lot of space with a very nice view of the city. Everything around us was walking distance which made it very convenient

I have traveled the world and never stayed in such a horrid and run down hotel, with no customer service. I should have realized before I arrived that this would be the case, when I messaged the hotel 5 times and no one responded. Check in was delayed as the room was not available. This is a regular problem at this hotel. Check out is at 10am and check in at 2pm, and there is never rooms available on time. I stayed on the 3rd floor. The whole floor has an offensive smell like an Indian restaurant. All of my belongings smell of curry or whatever other Indian smell it is on that entire floor. The elevator door opens and you can almost faint, that’s how strong the smell is. The mattress must be 30 years old and in horrid condition. I could feel the coils in the mattress. Room is NOT clean and I am certain the bed sheets were not changed before I checked in after the last person left. They only have cleaning service every 3 days. Breakfast at the restaurant is digusting as many others have said. Hardly any selection and the food is what you’d find in a food stall at a flea market of a developing country. Honestly, there are no words it. Room had flies in there, as others have mentioned and the person in the room next to me was complaining about bed bugs. This hotel should be shut down. Lastly, I faced the road, and there was loud music playing until the wee hours of the night. Don’t plan on actually getting any sleep here.

Staff was amazing and accommodating! I had tours starting early (before the breakfast starts) and they accommodated me on those dates and provided breakfast. They cleaned my room every day, were always willing to listen and answer my questions and give helpful suggestions. The hotel is situated in a great area-close to major attractions, safe, plenty of dining options nearby, very walkable. Would definitely stay again.

Super friendly and accommodating staff; central location in CBD with stores and restaurants right there; also 5min walk to the airport shuttle. Nice spacious room, excellent wifi; highly recommend!

We appreciated the excellent location. Lots of shopping, eating and things to do in the area. Great service from staff. Basic hotel in perfect downtown location.

Very helpful staff, who changed our room as original one had no window or air con, lovely breakfast

This isnt about the property although it is wonderful, the staff here are amazing. Polite people with quick service and willing to help out with what ever you ask, i appreciated that they made me feel so fancy 10/10 😭

Staff were very helpful and friendly from check in to breakfast (chef Parmila) and the cleaners! Thank you

The electronic key was broken twice during my four-night stay.

Pleasant stay. Good bed and pillows. Slow service at front desk (understaffed). Absolutely horrible wifi. Hard to connect - kept losing signal. This needs to be improved for travellers

We booked this hotel for a long weekend trip to NZ, which got delayed due to tropical cyclone Alfred in Queensland. Our flights, hire car, car parking and train tickets all allowed us to delay our trip, as it was out of our control. All apart from this hotel, who repeatedly refused to give us any wiggle room on our booking. I understand we had a ‘non refundable’ booking, but we politely asked to delay our room, not cancel. We were not asking for our money back, just simply delay out booking because of a natural disaster. But there was no common sense or compassion for our situation. We visit NZ regularly and will never book this hotel in the future. We have delayed our trip and had to book a different hotel. Unfortunately I can only review this hotel on my experience with them, which was terrible and had no understanding or compassion.

Great breakfast and convenient to city shopping, Woolworths next door and harbour area. Room was refurbished, second room of double room was internal and not as cool as main connecting room which had an open window. Would stay again, close to Sky City bus terminal.

Location was great, price was reasonable

If you walk: Supermarket is one minute away. Sky drive bus to airport is five minutes away. Ferry deck is 10 minutes away. Basic breakfast is included.

交通の便はとても良いですが、週末の夜などは外の騒音が気になるかもしれません。

Heart of Auckland, great location Plan to book parking in advance...and pay for it.

街歩きには、便利な立地です

Super Lage, direkt neben Skytower, ganze Innenstadt und Wynyardviertel mit Hafenquartier gut zu Fuß erreichbar.

Friendly staff and a super good location. There is a construction site outside but construction sites are everywhere in New Zealand.

I was at the hotel for one night, on my way to Rotorua. But, I am coming back for three more days The location is super! There is some construction work around the hotel. Supermarket next door Public transportation for the airport three/ four blocks away at Central Bus Station. You can pay directly to the bus driver!

Hotel has very convenient city center location, one block from Sky Tower, 2 blocks from City Hall and Art Gallery, 14 Min walk to Cruise terminal and Ferry.

Loved the breakfast in particular! The room was very clean and had everything we needed. Fantastic location with every amenity needed within walking distance. A great place to stay and highly recommend.

The breakfast was poor and the hotel rooms and restaurant are in desperate need of a refurbishment.

Location fab. Surprised room not serviced for two night stay. In compendium said it was everyday. Included breakfast good but dissatisfied when went to get filter coffee at 9.30 was told they don’t make more when 30 mins left. If breakfast goes till 10am coffee must be available until then too, saw many others dissatisfied to find empty pot.

Great staff. Could do better at brakefast with fresh fruits option. Would return to stay.

Brekkie 1st day was cold next day hot. Convenient to countdown skycity shopping Queen Street

I was expecting a not so great room because of good location and reasonable price. Was very good. Breakfast excellent. My only complaint is hearing people talking in halls.

Hotel was clean ,comfortable & room was quiet. The quality of the breakfast was better than I expected & the staff were competent & friendly I would stay again

Breakfast is poor.

Asked for a room facing North, got one facing East looking into an office building. Noisy from people on the street below hollering, died out later in the night. The bed was 2 single’s pushed together, the only problem with that is the hard edge all the way down the middle. The room was very clean, and very friendly, helpful staff. Breakfast was really good variety and taste.

Whenever we visit Auckland we stay at the President. Rooms are clean. Breakfast, (eggs, bacon, mushrooms, hash browns, sausage. Variety of cereal,toast,tea and coffee) basic, but good. Staff friendly. Within walking distance of numerous restaurants and the waterfront. Would highly recommend.