Is parking available at the property?

Self parking is available on-site for a fee of NZD 40 per day.

Are pets allowed at the property?

No pets are allowed at the property, including service animals.

What are the check-in and check-out times?

Check-in is at 14:00 and check-out is at 11:00. Early or late check-in/check-out may be available upon request and could incur additional charges.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Auckland, a 4-minute walk from La Cigale Market at Britomart and 5 minutes from Auckland Ferry Terminal. It is 0.8 mi from ANZ Viaduct Events Centre and 0.9 mi from the University of Auckland.

What are the hotel's policies for guests staying with children?

Children are welcome at the property. Rollaway or extra beds are available for NZD 60 per night, and free cribs are available upon request.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for NZD 60 per night, and free cribs can be requested at the property.

The Sebel Auckland Viaduct Harbour - Elegant Stays

Average nightly price at The Sebel Auckland Viaduct Harbour by month, last 12 months (USD)
Month	Average price
January	US$168
February	US$217
March	US$183
April	US$121
May	US$127
June	US$111
July	US$116
August	US$117
September	US$134
October	US$134
November	US$205
December	US$147

What guests think

Across the reviews for The Sebel Auckland Viaduct Harbour, guests consistently praise the waterfront location steps from restaurants, ferries and attractions, as well as the apartment-style rooms with kitchens and in‑room laundry, often featuring pleasant marina views.

A recurring drawback is late-night noise from the bars and live music below, which many say disrupts sleep, especially on weekends. Rooms are frequently described as dated or worn, with occasional maintenance issues, small or disappointing balconies and some city‑side outlooks facing a car park; Wi‑Fi commonly attracts extra charges. Cleanliness and upkeep are mixed, but staff service is widely described as friendly, helpful and accommodating. Expect a lively, convenient base with useful in-room amenities rather than a quiet, modern retreat.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Onsite facilities are limited; there is no pool, but several reviews note complimentary or discounted access to the Tepid Baths across the street. Parking is available but limited, paid, and vehicle access/drop‑off can be awkward.

Related guest reviews

8

Timothy

12 Feb 2024

·

Stayed 7 nights

Great location . Hotel pass to tepid baths . Friendly reception staff .

10

Mark

30 Jan 2025

·

Stayed 1 night

Location is outstanding and parking underneath the building made it easy

10

Svatava

18 Mar 2024

·

Stayed 7 nights

This hotel is very well situated for various activities. I really appreciated a possibility to use for free the Tepid Baths swimming pool and also sauna, though that was not too great. There are many sailing options in the port just in front of the hotel, numerous restaurants and bars in a walking distance around the down town area. The Sky Tower is nearby, as well as the bus terminal. My room (studio) was excellenty equipped, spacious and comfortable.

10

Joseph

4 Mar 2025

·

Stayed 2 nights

Great location. Overall highly recommend. Had drinks/snacks in the minibar available for purchase. Rooms are in good condition. Bathroom shower leaked a bit onto the floor with each use, but hopefully was room specific. Otherwise great! AC system is good and quiet. Parking was $40/night with very easy in/out access. Can use the same elevator to get to your room/lobby.

10

Bryan Wayne

30 Mar 2024

·

Stayed 7 nights

Great location to restaurants and local sightseeing, and tours. Although there is no pool at the hotel the tepid baths are just across the street and include poos, sauna, hot tub, and steam bath. Dislike: There was some noise from nearby (bottles clanging together), but it is not terribly loud.

4

Timothy

18 Oct 2023

·

Stayed 3 nights

Tired with no parking available- pushed into public parking that didn’t open till 6am

6

Christopher

18 Feb 2024

·

Stayed 6 nights

Disappointing to be charged for parking and WiFi in this day and age. Great location though.

10

Ian

20 Oct 2023

·

Stayed 3 nights

Excellent location in downtown Auckland. Parking is limited and I would recommend not having a car there. Use buses/Uber/your own feet to get around the local area.

10

Napolione

7 Apr 2025

·

Stayed 1 night

Not enough parking slots on offer.

8

Darryl

19 Feb 2024

·

Stayed 1 night

Access to the front if driving can be tricky (You have to cross the road from where the drop-off point is).

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms clean, but reviews also report stained carpets, mould or dirty grout, worn fixtures and occasional maintenance lapses such as broken dryers or loose door hinges.

Related guest reviews

6

John

2 Mar 2025

·

Stayed 1 night

Ideal location. Room was very tired. Holes in curtains, grout in bathroom very sparse, cold shower, suds coming up the drain hole in floor.

8

Marion

16 Feb 2023

·

Stayed 4 nights

The rooms are a little run down and need to be updated. Cleanliness could be better.

6

James

26 Nov 2025

·

Stayed 2 nights

We stayed here two nights at the beginning of our trip and two nights at the end of our trip. The carpets are stained and our bathroom door doesn’t close because two of the hinges are coming away from the frame. There is a substantial lack of USB charging points in the entire outlay of the rooms. Literally only one on the TV console? In 2025, you would expect to see them on the electrical points? Our first room had the balcony door taped with gaffer tape closed because it didn’t shut properly? Good locationbut really needs more tender loving care. Forgot to mention there are 15 huge restaurants below with seating hundreds of people in the restaurants making echoing racket until midnight.

2

Sun Joo

28 Jun 2024

·

Stayed 1 night

Very old condition and dirty.

6

Carolyn

17 Jan 2023

·

Stayed 19,373 nights

Underwear left behind by prior guests still in room. Maintenance standard not good. Cracked tiles, fridge door seal hanging loose etc.

2

Rayna

7 Jan 2024

·

Stayed 3 nights

This was one of the worst stays I’ve ever had. The hotel room smelt terribly of old deep frying oil. The carpets looked like they have not been cleaned in years. The bathtub was really gross and the bathroom itself was falling apart. Seems like the Sebel hotel like to charge a lot of money based on the photos you see online. Looks and feels nothing like the photos. Only good thing was location.

6

Mark

7 Dec 2024

·

Stayed 2 nights

Unsightly dirty grout in tiled floors. Mould in bathrooms. Broken dryer. Staff were mostly great.

10

Daniel

20 Oct 2025

·

Stayed 1 night

Everything was clean and the staff were super helpful when we asked for a last minute rollaway bed. Would definitely stay here again.

10

Caren

3 Sept 2025

·

Stayed 2 nights

Front desk personnel was very helpful, the property was very clean and it was conveniently located. We enjoyed our stay.

4

James

30 Nov 2025

·

Stayed 2 nights

3rd floor first room, the bedroom faces straight into three other balconies 10 meters away so anyone on their balcony can look straight in as you’re lying on your bed! The view from your bed is not a sea view however if you go out onto the balcony you can then see the harbour to the far right. This company really needs to take better care and make sure their cleaning staff do their job. The carpets were stained. There was a stain on the couch and both the bathroom door and the bedroom door top two hinges had come away from the frame so you were unable to close the door properly. The location is fantastic but do bear in mind that there are very busy restaurants directly below and the sound carries until 12 midnight.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Apartment‑style units with kitchens and in‑room laundry are appreciated, and harbour views can be excellent. However, decor and furnishings feel dated in places, nightlife noise often affects sleep, some balconies are very small, and Wi‑Fi typically costs extra.

Related guest reviews

10

Kristi

26 Nov 2025

·

Stayed 3 nights

This hotel is in the best location ! Steps away from any restaurant, a few blocks from the ferry. The amenities in the room are perfect. Have a full bathtub when travelling is amazing and full laundry in my room!

8

michael

16 Feb 2025

·

Stayed 2 nights

Harbour view rooms which we stayed in on 2nd and 5th floor, suffered from noise from the restaurants below. Thought it would be better on the 5th floor after the first night, but not. The windows on the fifth have very poor seals to keep noise out .All windows and sliding doors are single glazed, and old.Staff at hotel dealt really well with room change request.

10

Claire

17 Nov 2025

·

Stayed 3 nights

Great view of the viaduct, well designed space with washer / dryer and well equipped kitchen area and comfy bed !

4

Leslie

13 Jan 2023

·

Stayed 19,368 nights

This was a nice efficiency apartment but the description of the room and the upgrade I paid for was a lie. The harborside rooms are clearly shown to have balconies with a table and chairs. I paid extra for this because my husband and I both needed a space to work remotely without stepping on each other's zoom calls. Our 'balcony' was the size of a shower stall, only big enough for a single person to stand in without a chair. The bedroom was only just large enough for the bed, so we were both stuck working in the tiny living room/eating area. I paid a premium for a room I did not get.

8

Peter

23 Oct 2024

·

Stayed 3 nights

Booked a city view room, but the view was restricted to a carpark…….?

10

Eduardo

7 Sept 2023

·

Stayed 2 nights

Great option for a short or long stay at Auckland. The room had a small kitchen, washer and dryer, microwave and fridge for a very reasonable rate. Great location by the viaduct close to all the shopping and restaurants.

8

Adam

12 Sept 2025

·

Stayed 2 nights

Absolutely loved the position of the hotel very accessible to all the restaurants. The staff were very helpful and polite and the room was nice and big. The only bad thing was the bed was extremely uncomfortable we stayed for two nights and didn’t get much sleep due to this. I I think they need to start replacing all the mattresses in the hotel.

8

Keith

24 Oct 2025

·

Stayed 2 nights

Easy access to shops, bars and restaurants. They just need to get better beds and upgrade the furniture. This is not a 5 star hotel. Stuff are amazing

10

Mary

15 Dec 2025

·

Stayed 1 night

Kitchen fully equipped. Loved the in room laundry. Great view.

6

Louise

14 Sept 2023

·

Stayed 2 nights

Our suite was clean and well equipped with everything you'd need for a short stay however the air conditioning in the suite wasn't working. We reported this to reception twice, but it wasn't fixed and no alternative room was offered (despite the hotel not being fully booked). We couldn't have the windows open at night to cool the room down as the noise from the bar downstairs would have kept us awake (we could hear the tables and chairs etc being moved around at the end of the night even with the windows closed). The 1 bedroom suite is more like a studio as you can't have the sliding doors closed otherwise you can't get out the bed on both sides - not a huge issue for a short stay or for a single person but would definitely not be suitable for a couple for a longer stay. The bed was terrible - very uncomfortable when shared, the mattress was very soft and sagged/worn and so the bed moved considerably anytime either myself or my husband moved in the bed.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are repeatedly described as friendly, helpful and accommodating, with 24/7 reception, luggage storage and assistance with early check‑in or room moves.

Related guest reviews

10

Sarah

22 Jan 2025

·

Stayed 4 nights

Amazing hotel very central.Friendly staff and very helpful.Sebastian the manager was brilliant.

10

Krushanta

1 Dec 2025

·

Stayed 1 night

Great service from the Sebel staff they made my 40th a stress free day

10

Britney

2 Oct 2023

·

Stayed 2 nights

We loved our stay with sebel, there communication was great, happy to help and cater to our needs which made our stay stress free. Staff were polite and happy to help at all times as reception is open 24/7 :)

10

KERRY

13 Jul 2025

·

Stayed 8 nights

Great location. Efficient and courteous customer service. Friendly housekeeping and clean room. Thanks!

10

Steve

24 Nov 2025

·

Stayed 1 night

The staff was on hand 24 hours and they were very friendly. The location was excellent and there were cafes and shops all around. It was only a couple of blocks from the cruise ship terminal. An excellent value for the stay.

10

Eric

8 Sept 2025

·

Stayed 2 nights

Great location for our purpose. Mad, the receptionist, was so helpful and courteous.

10

Molly

30 Sept 2025

·

Stayed 1 night

The reception team was fantastic! I apologize, I don’t remember their names, but the two gentlemen who checked me in had me laughing after a long car ride and instantly made me feel comfortable. Excellent staff, comfortable rooms, and a perfect location!

10

Patricia

11 Aug 2023

·

Stayed 2 nights

Convenient to everything such as bars, cafes and shops. The front desk was very accommodating by Check-ing us in early and storing luggage. Thank you!

10

Daniel

20 Oct 2025

·

Stayed 1 night

Everything was clean and the staff were super helpful when we asked for a last minute rollaway bed. Would definitely stay here again.

10

Caren

3 Sept 2025

·

Stayed 2 nights

Front desk personnel was very helpful, the property was very clean and it was conveniently located. We enjoyed our stay.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Outstanding position right on Viaduct Harbour near ferries, cruise terminal, shops and dining, ideal for walking the city. The trade‑off repeatedly mentioned is loud nightlife noise from nearby bars and live music late into the night.

Related guest reviews

8

Felicia

6 Feb 2026

·

Stayed 4 nights

The location is great in terms of restaurants and shopping. However, it was a little noisy in the evenings because of the bars. The room was a little tired but clean. Staff was friendly & helpful.

8

Julie

21 Mar 2023

·

Stayed 1 night

The hotel is starting to feel a bit tired and dated. Location is excellent.

10

Isabelle

9 May 2025

·

Stayed 2 nights

Very well located to discover the city in foot, starting from the beautiful marina, towards the city centre. Art, buildings, parks, shopping, a great sélection of coffee places, restaurants. If you are looking for vibrant night life on a saturday night, this is the location (music playing till 4:00am on sunday). Friendly and helpful staff. Difficult to park or expendive so don’t Forget tonorebook car Park at the hôtel.

10

Steve

24 Nov 2025

·

Stayed 1 night

The staff was on hand 24 hours and they were very friendly. The location was excellent and there were cafes and shops all around. It was only a couple of blocks from the cruise ship terminal. An excellent value for the stay.

10

Gareth

20 Aug 2025

·

Stayed 3 nights

Great location at the heart of the vibrant viaduct harbour and close to city centre shops

10

Emma

14 Mar 2025

·

Stayed 1 night

Great place central to ferry building, viaduct and spark arena!

8

Marjorie

1 Mar 2026

·

Stayed 3 nights

Room was very comfortable and a nice side view of the marina. The location is fantastic. The room's balcony is pitiful and disappointing. Staff helpful and watched our bags on arriving too early. Too bad no food market nearby except a tiny one.

8

David

9 Oct 2023

·

Stayed 3 nights

Location was great. Was a bit noisy at night.

10

Amy

25 Aug 2025

·

Stayed 1 night

Location, location, location!

10

Alex

31 Aug 2023

·

Stayed 2 nights

Great place to stay. Auckland is a small city but this spot was right where you want to be. Plenty of restaurants around and the ferry is about 5 min walk. I was surprised with the area. You can walk pretty much the entire city from right here.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Not enough information in reviews.

Related guest reviews

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $132	2 $130	3 $136	4 $158	5 $149	6 $188	7 $368
8 $262	9 $145	10 $149	11	12 $139	13 $132	14 $162
15 $132	16 $148	17 $158	18 $152	19 $158	20 $166	21 $173
22 $118	23 $175	24 $297	25 $175	26 $144	27 $152	28 $152
29 $114	30 $141

The Sebel Auckland Viaduct Harbour

Prices for The Sebel Auckland Viaduct Harbour

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom, City View

Studio, 1 Queen Bed, City View

Deluxe Suite, 1 Bedroom (Marina)

Deluxe Room, 1 Bedroom

Suite, 1 Bedroom, Marina View

Guest reviews of The Sebel Auckland Viaduct Harbour

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about The Sebel Auckland Viaduct Harbour

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $161	23 $146	24 $159
25 $128	26 $118	27 $119	28 $119	29 $117	30 $132	31 $158