Heritage Hotel Auckland
US$133
/ night
Avg. for October
Prices for Heritage Hotel Auckland
Select dates to see prices and availability
US$133
/ night
Avg. for October
Monthly average prices
Nightly prices at Heritage Hotel Auckland average US$104 in the cheapest month (March) and US$157 in the most expensive month (November), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$143 |
| February | US$152 |
| March | US$104 |
| October | US$133 |
| November | US$157 |
| December | US$105 |
J
F
M
Oct · US$133
O
N
D
Most expensive: November (~US$157)
Cheapest: March (~US$104)
About this property
Experience luxury at this Art Deco hotel with indoor and outdoor pools, located just minutes from Sky Tower.
Location
With a stay at Heritage Auckland, you'll be centrally located in Auckland, within a 5-minute walk of Sky Tower and Queen Street Shopping District. This 4.5-star hotel is 0.4 mi (0.7 km) from Princes Wharf and 0.5 mi (0.8 km) from Auckland Ferry Terminal.
Parking
Restaurant
Swimming pool
Fitness room/Gym
Business centre
Room service
Location
Hotel 35 Hobson Street, Tower 22 - 24 Nelson Street, Auckland, New Zealand
Room options
Deluxe
Heritage Suite
Heritage Deluxe Room
Heritage Family Room Queen Queen
2 Bedrooms Executive Apartment Balcony
Executive 2 Bedroom Apartment with Balcony and Harbour View
Executive 2 Bedroom Apartment with Balcony
7
Executive Suite
Apartment Executive
11
Suite Executive
Heritage
Heritage Guest Room
Heritage Family
Executive 2 Bedroom Apartment with Balcony & Harbor View
Suite
Executive 1 Bedroom Apartment with Balcony
Studio Standard
Deluxe 1 Bedroom Apartment with Harbour Views
4
Room Guest Room
Family
Studio
Heritage Executive Suite
Suite Standard
Heritage Family 2 Double Beds
Apartment Deluxe Harbour View
Executive Apartment
Room
Heritage Deluxe
2 Bedrooms Executive Apartment Balcony Harbour View
Deluxe 1 Bedroom Apartment with Harbor View
Executive Apartment Balcony
Deluxe Apartment Harbour View
Guest reviews of Heritage Hotel Auckland
7.5
Good
Based on 1,693 verified reviews
Who stays here?
Business
8%
Couple
46%
Family
38%
Group
4%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
At Heritage Auckland Hotel Wing, travellers highlight a very central location, friendly staff, and standout leisure facilities like the rooftop pool, while spacious, well-equipped rooms (often with kitchens and laundry) contrast with dated decor and occasional maintenance issues.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
At Heritage Auckland Hotel Wing, travellers highlight a very central location, friendly staff, and standout leisure facilities like the rooftop pool, while spacious, well-equipped rooms (often with kitchens and laundry) contrast with dated decor and occasional maintenance issues.
Several guests note street noise and confusing building layout, and a few experienced lift outages or delays at check-in and valet. On-site dining is limited, with no room service and a German restaurant operating limited hours; breakfast is often unavailable. Expect roomy apartments and strong facilities in a central spot, with some age and service variability.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
Leisure facilities draw strong praise: a heated rooftop pool, spa, sauna, gyms and a tennis court; most areas are enjoyable, though guests sometimes note closures, lukewarm spa temperatures or missing towels.
Related guest reviews
8
trevina
28 Jun 2025
·
Stayed 2 nights
We stayed in the tower. Signage to the pool on 2nd floor is not easy to find. We stayed for 2 nights.we were bought robes and blankets after we checked in. We put a sign on the door to have our room clean whilst we were out the next day but had to call housekeeping as nothing was done. Overall 2 pools, 2 gyms, 2 spas and sauna. Great place to stay
We stayed in the tower. Signage to the pool on 2nd floor is not easy to find. We stayed for 2 nights.we were bought robes and blankets after we checked in. We put a sign on the door to have our room clean whilst we were out the next day but had to call housekeeping as nothing was done. Overall 2 pools, 2 gyms, 2 spas and sauna. Great place to stay
8
Tapunuu
15 Jun 2025
·
Stayed 4 nights
Everything was lovely. Staff was very accommodating and helpful. The spa pools are not hot but the regular pools and the sauna were wonderful!!
Everything was lovely. Staff was very accommodating and helpful. The spa pools are not hot but the regular pools and the sauna were wonderful!!
10
Ryan
10 Feb 2025
·
Stayed 1 night
The front dest, etc, were wonderful and the room was even better than we expected. The rooftop pool was special, and not too-crowded. They are doing some needed repairs/updates in a few places, but overall we really enjoyed our stay.
The front dest, etc, were wonderful and the room was even better than we expected. The rooftop pool was special, and not too-crowded. They are doing some needed repairs/updates in a few places, but overall we really enjoyed our stay.
10
Rita
27 Dec 2023
·
Stayed 1 night
Great location near the Sky Tower and central Auckland. Rooms are large with a divider for a bit of privacy. Comes with a kitchenette that has the basics for what you need. Hotel has one indoor lap pool (one lane) and hot tub, outdoor pool and hot tub with a great deck that has views of the harbor. Also has an outdoor tennis court and chess set. There is a restaurant on site that we did not try, but looked decent.
Great location near the Sky Tower and central Auckland. Rooms are large with a divider for a bit of privacy. Comes with a kitchenette that has the basics for what you need. Hotel has one indoor lap pool (one lane) and hot tub, outdoor pool and hot tub with a great deck that has views of the harbor. Also has an outdoor tennis court and chess set. There is a restaurant on site that we did not try, but looked decent.
10
Brendon
23 May 2025
·
Stayed 2 nights
Great facilities and services. Can not comment negatively about anything. Check-in was great, bed was comfy, pool, gym and spa brilliant along with the view.
Great facilities and services. Can not comment negatively about anything. Check-in was great, bed was comfy, pool, gym and spa brilliant along with the view.
10
Linzi
10 Sept 2025
·
Stayed 1 night
Loved the spa pools.
Loved the spa pools.
10
Ian
12 Jan 2026
·
Stayed 1 night
Rooms are great. Rooftop pools, tennis court, courtyard, and gym are all fantastic. Very friendly staff and great location.
Rooms are great. Rooftop pools, tennis court, courtyard, and gym are all fantastic. Very friendly staff and great location.
8
Erin
26 Mar 2024
·
Stayed 1 night
Very comfy beds and terrific rooftop pool. Staff friendly and efficient. Sadly the second gym and pool are closed, it looks like indefinitely, and no room service available or easy dining options nearby, had to resort to Uber eats.
Very comfy beds and terrific rooftop pool. Staff friendly and efficient. Sadly the second gym and pool are closed, it looks like indefinitely, and no room service available or easy dining options nearby, had to resort to Uber eats.
10
James
17 Dec 2025
·
Stayed 1 night
Loved the facilities. Pool on the roof with a great view. Wish I stayed longer.
Loved the facilities. Pool on the roof with a great view. Wish I stayed longer.
8
S
13 Dec 2025
·
Stayed 6 nights
spacious well equipped room, great facilities
spacious well equipped room, great facilities
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness feedback is mixed: many report very clean rooms, but several cite missed cleaning, odors or stained carpets, and occasional serious oversights like unclean bathrooms or items left by prior guests.
Related guest reviews
10
LP
9 Feb 2026
·
Stayed 1 night
Always an awesome experience staying at the Heritage. Clean and comfy a quick walk into hub of the city
Always an awesome experience staying at the Heritage. Clean and comfy a quick walk into hub of the city
10
Luke
11 Nov 2025
·
Stayed 2 nights
Fantastic room! Always appreciate how clean the rooms are here, keep up the good work :)
Fantastic room! Always appreciate how clean the rooms are here, keep up the good work :)
4
Michelle
22 Apr 2025
·
Stayed 1 night
Our room was so dirty, it looked like it hadn't been cleaned...very musty smell, pool were highlight for our children but other than that i would've re book here...moved to another hotel...
Our room was so dirty, it looked like it hadn't been cleaned...very musty smell, pool were highlight for our children but other than that i would've re book here...moved to another hotel...
10
Suzanne
23 Aug 2025
·
Stayed 3 nights
Fabulous location, great rooms, loved the spaciousness so we could spread our suitcases out. Lovely and clean and the staff very friendly and helpful. We also used the valet parking which was a great service and very safe.
Fabulous location, great rooms, loved the spaciousness so we could spread our suitcases out. Lovely and clean and the staff very friendly and helpful. We also used the valet parking which was a great service and very safe.
8
VIBOL
2 Mar 2024
·
Stayed 1 night
The carpet was smelly
The carpet was smelly
8
James
14 Apr 2025
·
Stayed 1 night
Great location, attractive property, large rooms, and well serviced. A bit of cleaning was overlooked in my room (sticky table syndrome) but could happen anywhere.
Great location, attractive property, large rooms, and well serviced. A bit of cleaning was overlooked in my room (sticky table syndrome) but could happen anywhere.
8
Allira
27 Jun 2025
·
Stayed 1 night
Room was clean, beds were comfortable, shower had good pressure. Would stay again.
Room was clean, beds were comfortable, shower had good pressure. Would stay again.
8
Alex
3 Jan 2023
·
Stayed 1 night
The location is amazing The staff were attentive and hard working The room was tired, grubby There was a used flannel in the bath, the bath was not clean, the bed sheets had blood on them ( not ours ) We waited until 3:30pm (check in was 2pm ) for the room to be available and it wasn’t clean. Pool nice, location good.
The location is amazing The staff were attentive and hard working The room was tired, grubby There was a used flannel in the bath, the bath was not clean, the bed sheets had blood on them ( not ours ) We waited until 3:30pm (check in was 2pm ) for the room to be available and it wasn’t clean. Pool nice, location good.
4
Julian
24 Nov 2024
·
Stayed 1 night
The staff member at the front desk on Saturday afternoon who checked us in was excellent. She was courteous and went out of her way to properly explain the facilitiea at the hotel. Unfortunately, there was several toe nail clippings on the floor near out bed in a very obvious place. The entertainment options on the TV were hard to figure out and stopped working and you have to have your own streaming accounts. No sky tv. The shower screen was tiny which meant a lot of water ended up on the bathroom floor. The room was spacious but apart from that the hotel was very disappointing. Unlikely to return.
The staff member at the front desk on Saturday afternoon who checked us in was excellent. She was courteous and went out of her way to properly explain the facilitiea at the hotel. Unfortunately, there was several toe nail clippings on the floor near out bed in a very obvious place. The entertainment options on the TV were hard to figure out and stopped working and you have to have your own streaming accounts. No sky tv. The shower screen was tiny which meant a lot of water ended up on the bathroom floor. The room was spacious but apart from that the hotel was very disappointing. Unlikely to return.
10
Keir
27 Oct 2025
·
Stayed 3 nights
Staff were excellent, room cleaning was very good and the laundry set up was perfect for my needs.
Staff were excellent, room cleaning was very good and the laundry set up was perfect for my needs.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally large and well equipped, often with kitchens and washer/dryer, but decor is dated in places, some beds and bathrooms need refresh, and street noise or low water pressure affects a number of stays.
Related guest reviews
10
Adam Daniel
29 May 2025
·
Stayed 1 night
We really like this hotel, but this time we had a room looking at the road so it was soo noisy
We really like this hotel, but this time we had a room looking at the road so it was soo noisy
10
Tanja
17 Nov 2023
·
Stayed 1 night
Great space and well equipped, water pressure is a bit low and bathroom could use some updating but overall great hotel for the price
Great space and well equipped, water pressure is a bit low and bathroom could use some updating but overall great hotel for the price
8
Michael
22 Jun 2025
·
Stayed 2 nights
Good location but a bit noisy at night
Good location but a bit noisy at night
8
Joy
18 Feb 2025
·
Stayed 1 night
The fan in the bathroom wasn't working. I felt unsafe using the shower over the bath. The pillows were uncomfortable. The bed was very comfortable. We wanted some cookies to have with our drinks.
The fan in the bathroom wasn't working. I felt unsafe using the shower over the bath. The pillows were uncomfortable. The bed was very comfortable. We wanted some cookies to have with our drinks.
10
Mark
8 Feb 2025
·
Stayed 5 nights
The spa and lap pool was one of the best. The room had a full kitchen and a washer dryer. Couldn’t ask for more.
The spa and lap pool was one of the best. The room had a full kitchen and a washer dryer. Couldn’t ask for more.
10
Dashiell
20 Dec 2023
·
Stayed 3 nights
Great luxurious apartment space and comfortable beds
Great luxurious apartment space and comfortable beds
6
hannah
3 Jan 2025
·
Stayed 2 nights
The bed was dreadful. It was so bouncy and squishy, no support at all. Every movement either my partner or I made the other person could feel meaning we barely slept.
The bed was dreadful. It was so bouncy and squishy, no support at all. Every movement either my partner or I made the other person could feel meaning we barely slept.
8
Alma
29 Sept 2025
·
Stayed 3 nights
Room looks outdated, lights inside the room were dim and carpet was dark red which makes the room look even darker. The room furnishings were also outdated. Within a 10 minute walk to dining options. Very close to Skycity.
Room looks outdated, lights inside the room were dim and carpet was dark red which makes the room look even darker. The room furnishings were also outdated. Within a 10 minute walk to dining options. Very close to Skycity.
8
Margaret
10 Feb 2025
·
Stayed 2 nights
Great location in down Auckland. Helpful l, friendly staff, Liked staying in the “Towers” section, with full kitchen and washer/dryer. On the negative- the hallways were pretty shabby ) tho our room very clean and comfortable.
Great location in down Auckland. Helpful l, friendly staff, Liked staying in the “Towers” section, with full kitchen and washer/dryer. On the negative- the hallways were pretty shabby ) tho our room very clean and comfortable.
8
Gayle
4 Nov 2025
·
Stayed 1 night
The room was spacious!
The room was spacious!
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AI-generated summary based on recent guest reviews
Service
Staff are frequently friendly and helpful, yet service can be inconsistent, with reports of slow or unmanned reception, delayed housekeeping, valet and bond frustrations, and requests not actioned.
Related guest reviews
2
Nadia
17 Aug 2025
·
Stayed 1 night
The bed was terrible. It was caved in in the middle, the water was cold even with the hot tap on full max. There was no car parking even tho it’s said online there was car parks. They decided not to charge our room untill after we checked out which was very strange because I thought I was already paid when we checked in. Will never return again
The bed was terrible. It was caved in in the middle, the water was cold even with the hot tap on full max. There was no car parking even tho it’s said online there was car parks. They decided not to charge our room untill after we checked out which was very strange because I thought I was already paid when we checked in. Will never return again
10
Trudie
15 Oct 2023
·
Stayed 1 night
Staff were friendly and definitely worth using the valet parking with the cost of parking around Auckland. Very accomodating with any requests. Definitely will go back to stay 😊
Staff were friendly and definitely worth using the valet parking with the cost of parking around Auckland. Very accomodating with any requests. Definitely will go back to stay 😊
8
trevina
28 Jun 2025
·
Stayed 2 nights
We stayed in the tower. Signage to the pool on 2nd floor is not easy to find. We stayed for 2 nights.we were bought robes and blankets after we checked in. We put a sign on the door to have our room clean whilst we were out the next day but had to call housekeeping as nothing was done. Overall 2 pools, 2 gyms, 2 spas and sauna. Great place to stay
We stayed in the tower. Signage to the pool on 2nd floor is not easy to find. We stayed for 2 nights.we were bought robes and blankets after we checked in. We put a sign on the door to have our room clean whilst we were out the next day but had to call housekeeping as nothing was done. Overall 2 pools, 2 gyms, 2 spas and sauna. Great place to stay
8
Adrian
13 Dec 2024
·
Stayed 1 night
Great check-in experience provide by a Tahitian girl (didn't get her name). She was welcoming and friendly. Very efficient and chatty. Unfortunately, my stay was let down when I was checking out. I call reception to organise my vehicle from valet parking. I got no answer after waiting on phone for 10 minutees, so I hung up. I went down to reception, but no-one there. Used the phone at reception to call the Duty Manager, but again no answer. I looked around for someone, but no-one was around. Called again, got an answer and advised my vehicle would be there in 5 minutes. It took nearly 15 minutes to be brought around to the entrance foyer.
Great check-in experience provide by a Tahitian girl (didn't get her name). She was welcoming and friendly. Very efficient and chatty. Unfortunately, my stay was let down when I was checking out. I call reception to organise my vehicle from valet parking. I got no answer after waiting on phone for 10 minutees, so I hung up. I went down to reception, but no-one there. Used the phone at reception to call the Duty Manager, but again no answer. I looked around for someone, but no-one was around. Called again, got an answer and advised my vehicle would be there in 5 minutes. It took nearly 15 minutes to be brought around to the entrance foyer.
2
Rebecca
1 Jan 2023
·
Stayed 19,358 nights
Terrible experience. Firstly we paid for valet parking, therefore parked our car at the front, however were told off and yelled at by the hotel staff as they said we parked the car on the wrong side. It is ridiculous that there is no sign to specify where cars need to be left for valet parking. Furthermore being yelled at multiple times times for this just ruined our experience. I also was advised by hotel staff that we can go up and watch the fireworks at night and there was no mention of only a certain number of people being allowed up at the roof or we would have gone earlier. We basically missed the fire works and has the most horrible new years. I also want to mention that due to these reasons we checked out on the same night and went home. We had the most horrible stay and will be advising others about this.
Terrible experience. Firstly we paid for valet parking, therefore parked our car at the front, however were told off and yelled at by the hotel staff as they said we parked the car on the wrong side. It is ridiculous that there is no sign to specify where cars need to be left for valet parking. Furthermore being yelled at multiple times times for this just ruined our experience. I also was advised by hotel staff that we can go up and watch the fireworks at night and there was no mention of only a certain number of people being allowed up at the roof or we would have gone earlier. We basically missed the fire works and has the most horrible new years. I also want to mention that due to these reasons we checked out on the same night and went home. We had the most horrible stay and will be advising others about this.
10
eliot
29 Oct 2025
·
Stayed 2 nights
the help i received from the woman who handled my call(& booking) at the Front Desk/Reservations was unbelievably helpful…. and patient:)
the help i received from the woman who handled my call(& booking) at the Front Desk/Reservations was unbelievably helpful…. and patient:)
10
Ian
12 Jan 2026
·
Stayed 1 night
Rooms are great. Rooftop pools, tennis court, courtyard, and gym are all fantastic. Very friendly staff and great location.
Rooms are great. Rooftop pools, tennis court, courtyard, and gym are all fantastic. Very friendly staff and great location.
10
Sharon
19 Jan 2025
·
Stayed 1 night
Front desk staff were amazing. Doreen was helpful, efficient, warm, and so friendly. All the staff were great. Room was tired but okay. The bed and pillows were lumpy and uncomfortable. Rooftop pool was lovely.
Front desk staff were amazing. Doreen was helpful, efficient, warm, and so friendly. All the staff were great. Room was tired but okay. The bed and pillows were lumpy and uncomfortable. Rooftop pool was lovely.
2
MARY TAI
2 Jan 2025
·
Stayed 1 night
Terrible service inefficient no room service, one lift working out of three, upon check in waited 20 minutes unmanned reception, then key didn’t work, I had to call for the Bath Robes and Slippers, indoor spa pool broken, no restaurant or bar open no breakfast, no chopping board in full kitchen, stuck on level 3 for nearly 30 minutes at 8.30am and a new Mother had to deliver breast milk to a customer waiting in the Lobby then got locked in the stairs area luckily I heard her, no toilet in the Lobby area, no trolley service when checking out I had to go down get the trolley myself with my husband in the wheelchair, dirty old Balcony and furniture, this hotel is not a 4 star international hotel more likely a 2.2. Extremely disappointed 😢 especially being New Year’s Day given my entire family stayed 4 years ago for Christmas and Boxing Day and service and facilities were great therefore I suggest Expedia revisit this hotel simply not worth $255 for there Tower Executive Suite and I am requesting a full refund as I have always travelled and stayed and booked with Expedia please advise.
Terrible service inefficient no room service, one lift working out of three, upon check in waited 20 minutes unmanned reception, then key didn’t work, I had to call for the Bath Robes and Slippers, indoor spa pool broken, no restaurant or bar open no breakfast, no chopping board in full kitchen, stuck on level 3 for nearly 30 minutes at 8.30am and a new Mother had to deliver breast milk to a customer waiting in the Lobby then got locked in the stairs area luckily I heard her, no toilet in the Lobby area, no trolley service when checking out I had to go down get the trolley myself with my husband in the wheelchair, dirty old Balcony and furniture, this hotel is not a 4 star international hotel more likely a 2.2. Extremely disappointed 😢 especially being New Year’s Day given my entire family stayed 4 years ago for Christmas and Boxing Day and service and facilities were great therefore I suggest Expedia revisit this hotel simply not worth $255 for there Tower Executive Suite and I am requesting a full refund as I have always travelled and stayed and booked with Expedia please advise.
10
Keir
27 Oct 2025
·
Stayed 3 nights
Staff were excellent, room cleaning was very good and the laundry set up was perfect for my needs.
Staff were excellent, room cleaning was very good and the laundry set up was perfect for my needs.
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AI-generated summary based on recent guest reviews
Location
Very central and walkable to the harbour, Sky Tower and CBD, though some guests mention street noise and that the immediate area can feel rough at times.
Related guest reviews
8
Katherine
21 Jan 2025
·
Stayed 3 nights
The buildings are “tired” and dingy. The suite was clean and comfortable; it had convenient appliances. The surrounding area is “just outside”of shopping and dining options. A bit questionable in the evening.
The buildings are “tired” and dingy. The suite was clean and comfortable; it had convenient appliances. The surrounding area is “just outside”of shopping and dining options. A bit questionable in the evening.
8
Cassandra
16 Jun 2024
·
Stayed 2 nights
Good location in the CBD
Good location in the CBD
8
Timothy
26 May 2024
·
Stayed 2 nights
Unfortunately the area in Victoria W. St is a bit dodgy. This distracts from access down to Queen St .Businesses in this area need to consider this in how to revitalize this otherwise the hotel is good value for NZ
Unfortunately the area in Victoria W. St is a bit dodgy. This distracts from access down to Queen St .Businesses in this area need to consider this in how to revitalize this otherwise the hotel is good value for NZ
6
Erika
26 May 2024
·
Stayed 2 nights
We booked this hotel for the family room and the pool/spa/gym as we went with our kids. They loved the rooftop pool especially and my husband used the gym. The parking is also valet parking and very reasonably priced for in Auckland. I didn't realise but the Heritage has two sides, the older side and the newer tower side. The family room that we booked was in the older side (I think they all are) and it wasn't heritage - it was just run down. Definitely not a 4* experience. There was also ZERO sound proofing and it was so so loud with road noise and people walking above us. We got no sleep for both nights we were there. Such a pity as if they had the money to re-do the hotel it could be absolutely amazing. The area around the hotel is also filled with rough people, there is an Auckland City Mission not far off and I believe a lot of the apartments around there are transitional housing. I understand this isn't the hotels fault and to be honest all of Downtown Auckland is like this - its a real pity. As you have to walk everywhere to eat it wouldn't be somewhere I would want to walk around if I was alone.
We booked this hotel for the family room and the pool/spa/gym as we went with our kids. They loved the rooftop pool especially and my husband used the gym. The parking is also valet parking and very reasonably priced for in Auckland. I didn't realise but the Heritage has two sides, the older side and the newer tower side. The family room that we booked was in the older side (I think they all are) and it wasn't heritage - it was just run down. Definitely not a 4* experience. There was also ZERO sound proofing and it was so so loud with road noise and people walking above us. We got no sleep for both nights we were there. Such a pity as if they had the money to re-do the hotel it could be absolutely amazing. The area around the hotel is also filled with rough people, there is an Auckland City Mission not far off and I believe a lot of the apartments around there are transitional housing. I understand this isn't the hotels fault and to be honest all of Downtown Auckland is like this - its a real pity. As you have to walk everywhere to eat it wouldn't be somewhere I would want to walk around if I was alone.
10
Sam
25 Nov 2025
·
Stayed 1 night
Great location with access to local restaurants and view to the bay. Although the floors were dated, the room was great. Staff was nice
Great location with access to local restaurants and view to the bay. Although the floors were dated, the room was great. Staff was nice
8
Jonathan
5 Dec 2024
·
Stayed 5 nights
well located for viaduct area and reasonably priced
well located for viaduct area and reasonably priced
10
Alyssa
18 Feb 2025
·
Stayed 2 nights
Great location
Great location
8
Amelia
22 Nov 2023
·
Stayed 3 nights
Great location, easy walk to ferry and town. Will definitely stay here again.
Great location, easy walk to ferry and town. Will definitely stay here again.
8
Alex
3 Jan 2025
·
Stayed 1 night
For an inner city stay this is in a great location - easy walk down the hill to the Viaduct, restaurants, cafes. Also 1 minute walk from the City to Airport Bus Stop
For an inner city stay this is in a great location - easy walk down the hill to the Viaduct, restaurants, cafes. Also 1 minute walk from the City to Airport Bus Stop
8
Mel
19 May 2024
·
Stayed 2 nights
Excellent situation, walking distance of restaurants, theatres, and harbour. Hotel staff very friendly and helpful. Rooms large and clean, bed very comfy.
Excellent situation, walking distance of restaurants, theatres, and harbour. Hotel staff very friendly and helpful. Rooms large and clean, bed very comfy.
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AI-generated summary based on recent guest reviews
Dining
On-site dining is limited: room service is typically unavailable, breakfast is often not offered, and the German restaurant operates limited hours with mixed reviews, so many guests dine off-site.
Related guest reviews
8
Tatiana
3 Jul 2023
·
Stayed 1 night
Restaurant was good.
Restaurant was good.
8
Geraint
2 Mar 2025
·
Stayed 1 night
Nice size rooms, clean well laid out. Disappointed there was nowhere in the hotel to get a drink, no lobby bar no pool bar and the only food place closed at 1:30
Nice size rooms, clean well laid out. Disappointed there was nowhere in the hotel to get a drink, no lobby bar no pool bar and the only food place closed at 1:30
8
Valerie
8 Mar 2025
·
Stayed 3 nights
Excellent location, friendly nd helpful staff. Good locations to eat nearby. There was no breakfast but there is a third party German restaurant in the building which we did not try. We had a one bedroom suite and it was very spacious compared to newer hotels.
Excellent location, friendly nd helpful staff. Good locations to eat nearby. There was no breakfast but there is a third party German restaurant in the building which we did not try. We had a one bedroom suite and it was very spacious compared to newer hotels.
8
Kathy
6 Dec 2022
·
Stayed 2 nights
Nice hotel. Easy check in and valet parking. Bed very comfortable and shower was good. Rooms are a little tired. No restaurant or bar which was a shame. Quick walk into town but hard climb back up hill
Nice hotel. Easy check in and valet parking. Bed very comfortable and shower was good. Rooms are a little tired. No restaurant or bar which was a shame. Quick walk into town but hard climb back up hill
4
Val
26 Dec 2022
·
Stayed 19,352 nights
Was Xmas Day when most things were shut …. There was absolutely no food or beverage facility in the hotel. All I wanted was a glass of wine and a little dinner.
Was Xmas Day when most things were shut …. There was absolutely no food or beverage facility in the hotel. All I wanted was a glass of wine and a little dinner.
4
Robert
29 Dec 2022
·
Stayed 19,350 nights
No restaurant or bar facility including at the pool.
No restaurant or bar facility including at the pool.
10
Shilo
10 Mar 2024
·
Stayed 1 night
Absolute cleanliness to perfection. Wonderfull helpful staff, really friendly kind staff, could not fault the service, unfortunate there is no room service/food or drink offerings or this place would be best hotel in Auckland city easily! Outside the hotel is the sad state of the city, roads, pavements and general care of the area has been let go, sad state Auckland Council should be ashamed.
Absolute cleanliness to perfection. Wonderfull helpful staff, really friendly kind staff, could not fault the service, unfortunate there is no room service/food or drink offerings or this place would be best hotel in Auckland city easily! Outside the hotel is the sad state of the city, roads, pavements and general care of the area has been let go, sad state Auckland Council should be ashamed.
10
Joanne
19 Mar 2025
·
Stayed 2 nights
Had a wonderful 2-night stay with friends at the Rendezvous Heritage Hotel. The location is very central, no more than 5 minutes from Queen Street and the Sky Tower. It was quiet at night (slightly noisy with beeping cars and sirens during the day), but it quieted down at night. The staff were always available, very friendly and helpful. We ate one night at the German restaurant in the hotel. It was ok, but not amazing, and the one staff member on serving that night seemed quite overwhelmed by herself on the floor. There is an indoor and outdoor pool and gym areas, and they were lovely areas and so well maintained and pleasant to spend time to sit around the outdoor pool. The room was very spacious, with lots of storage and well-stocked with amenities. There was a mini-kitchen in our room which was very useful, and the bathroom was very large and well-sticked. Overall, I thoroughly enjoyed our stay. I would stay again and would recommend!
Had a wonderful 2-night stay with friends at the Rendezvous Heritage Hotel. The location is very central, no more than 5 minutes from Queen Street and the Sky Tower. It was quiet at night (slightly noisy with beeping cars and sirens during the day), but it quieted down at night. The staff were always available, very friendly and helpful. We ate one night at the German restaurant in the hotel. It was ok, but not amazing, and the one staff member on serving that night seemed quite overwhelmed by herself on the floor. There is an indoor and outdoor pool and gym areas, and they were lovely areas and so well maintained and pleasant to spend time to sit around the outdoor pool. The room was very spacious, with lots of storage and well-stocked with amenities. There was a mini-kitchen in our room which was very useful, and the bathroom was very large and well-sticked. Overall, I thoroughly enjoyed our stay. I would stay again and would recommend!
6
Carmen
23 Oct 2023
·
Stayed 1 night
Room wasn’t ready for check in until 2:35pm. We were waiting from 1:30 pm. Restaurant was closed for breakfast and was told to go to Rydges or elsewhere as the restaurant isn’t open on a Monda even though it was a public holiday and quite a few guests.
Room wasn’t ready for check in until 2:35pm. We were waiting from 1:30 pm. Restaurant was closed for breakfast and was told to go to Rydges or elsewhere as the restaurant isn’t open on a Monda even though it was a public holiday and quite a few guests.
10
sheila
18 Aug 2025
·
Stayed 1 night
Hotel facilities good Not clear if breakfast available
Hotel facilities good Not clear if breakfast available
Was this helpful?
AI-generated summary based on recent guest reviews
8
Hinerua
12 Mar 2023
·
Stayed 1 night
The room itself was nice and comfortable and the view of the sky tower was great
The room itself was nice and comfortable and the view of the sky tower was great
8
Ed
10 Mar 2023
·
Stayed 5 nights
Offered a rooftop pool and gym.
Offered a rooftop pool and gym.
10
Christine
10 Mar 2023
·
Stayed 1 night
Another amazing stay. So clean and comfortable. The rooms are well equipped and they’re thoughtful touches like fresh flowers. Peaceful and picturesque.
Another amazing stay. So clean and comfortable. The rooms are well equipped and they’re thoughtful touches like fresh flowers. Peaceful and picturesque.
4
Elizabeth
8 Mar 2023
·
Stayed 1 night
Having stayed here a number of times pre-Covid, i was disappointed with the service (other than the receptionist when we checked in who was lovely). The food has changed - from high quality varied food with lots of healthy and vegan options to very limited. They couldn't even supply margarine rather than butter for toast. Wont be staying here again, which is disappointing as this had previously been our go-to hotel in Auckland.
Having stayed here a number of times pre-Covid, i was disappointed with the service (other than the receptionist when we checked in who was lovely). The food has changed - from high quality varied food with lots of healthy and vegan options to very limited. They couldn't even supply margarine rather than butter for toast. Wont be staying here again, which is disappointing as this had previously been our go-to hotel in Auckland.
8
Craig
5 Mar 2023
·
Stayed 3 nights
King size bed was two singles joined and had a big dip in the middle
King size bed was two singles joined and had a big dip in the middle
Property policies
Check-in
Check-out
Check-in from 14:00
Before 10:00
FAQs about Heritage Hotel Auckland
Is parking available at the property?
Limited parking is available onsite. Valet parking is also offered at a fee of NZD 45 per day, which includes in/out privileges.
What are the check-in and check-out times?
Check-in is at 15:00 and check-out is at 11:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What accessibility features does the hotel offer?
The property has limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, specific details about room accessibility and pool access features are not provided.
What is the hotel's location in relation to key landmarks?
The hotel is centrally located in Auckland, just a 3-minute walk from Sky Tower and 8 minutes on foot from the New Zealand Maritime Museum. It is 0.5 mi (0.9 km) from Auckland Ferry Terminal and 1.1 mi (1.8 km) from Spark Arena.
Does the hotel have a swimming pool?
Yes, the hotel features both an indoor and an outdoor pool, with access available from 6:30 AM to 11:00 PM. The outdoor pool is heated.
What are the hotel's policies for guests staying with children?
Children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
What are the policies regarding extra beds and cribs?
The property offers rollaway beds at a fee of NZD 65 per night, and advance request or confirmation is required for availability.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-21: NO DATA
- 2026-10-22: 216.16453444885252USD
- 2026-10-23: 245.62328108001708USD
- 2026-10-24: 249.52445100860595USD
- 2026-10-25: NO DATA
- 2026-10-26: 215.00220907470703USD
- 2026-10-27: 207.81600476898194USD
- 2026-10-28: 204.4773807284546USD
- 2026-10-29: 215.6285693078613USD
- 2026-10-30: 214.8361821661377USD
- 2026-10-31: 237.5585248526001USD
- 2026-11-01: 212.95706721313476USD
- 2026-11-02: 219.80453826141357USD
- 2026-11-03: 249.54995276916503USD
- 2026-11-04: 241.94314924530028USD
- 2026-11-05: NO DATA
- 2026-11-06: 327.86032749938965USD
- 2026-11-07: 426.59009378540037USD
- 2026-11-08: NO DATA
- 2026-11-09: 245.2802661300659USD
- 2026-11-10: 233.63226420593261USD
- 2026-11-11: 261.95937663482664USD
- 2026-11-12: 241.9539562371826USD
- 2026-11-13: 218.96556630523682USD
- 2026-11-14: 256.80564038085936USD
- 2026-11-15: 222.67702300231932USD
- 2026-11-16: 237.53333137390135USD
- 2026-11-17: NO DATA
- 2026-11-18: NO DATA
- 2026-11-19: NO DATA
- 2026-11-20: 264.5599053945923USD
- 2026-11-21: 276.7070156506348USD
- 2026-11-22: 207.52486680541992USD
- 2026-11-23: 231.5812821157837USD
- 2026-11-24: NO DATA
- 2026-11-25: NO DATA
- 2026-11-26: NO DATA
- 2026-11-27: NO DATA
- 2026-11-28: NO DATA
- 2026-11-29: NO DATA
- 2026-11-30: NO DATA
- 2026-12-01: NO DATA
- 2026-12-02: 251.0130927319336USD
- 2026-12-03: 221.43473273895262USD
- 2026-12-04: 220.97441654113769USD
- 2026-12-05: NO DATA
- 2026-12-06: NO DATA
- 2026-12-07: 247.42111238250732USD
- 2026-12-08: 231.6903967675781USD
- 2026-12-09: NO DATA
- 2026-12-10: 236.2581919656372USD
- 2026-12-11: NO DATA
- 2026-12-12: 253.23142049194334USD
- 2026-12-13: 245.89754917510984USD
- 2026-12-14: 210.06449277099608USD
- 2026-12-15: 226.69424392456054USD
- 2026-12-16: 244.4467576135254USD
- 2026-12-17: 407.7319443310547USD
- 2026-12-18: NO DATA
- 2026-12-19: NO DATA
- 2026-12-20: 216.32895144104003USD
- 2026-12-21: 222.87759460601805USD
Popular amenities
Parking
Restaurant
Swimming pool
Fitness room/Gym
Business centre
Room service
General
Room service
Restaurant
Massage/Beauty centre
Bar/Lounge
Air conditioned
Non-smoking rooms
Sauna
Mini bar
Refrigerator
Cable/Satellite TV
In room movies
Coffee/Tea maker
Microwave
Hair dryer
TV
Desk
Salon
Jacuzzi
Massage
Spa & wellness centre
Body treatments
Facial treatments
Bathrobes
Shower
En suite
Private bathroom
Private toilet
Spa bath
Kitchenette
Parking
Parking
Airport shuttle
Valet parking
Internet
WiFi
Services
Business centre
Concierge
Tour desk
Elevator/Lift
24-hour reception
Dry cleaning
Babysitting/Child services
Conference room(s)
Currency exchange
Multilingual staff
Safe-deposit box
Porters
Wake-up service
Meeting rooms
Laundry service
Shops
Photocopier
Luggage storage
Shops in hotel
Souvenirs/Gift shop
Express check-in/check-out
Self laundry
Activities
Fitness room/Gym
Swimming pool
Tennis courts
Scuba diving
Windsurfing
Water activities
Fishing
Canoeing
Pool indoor
Pool outdoor