Is parking available at the hotel?

Yes, the hotel offers self-parking for NZD 20 per day. Parking is on-site and uncovered. A reservation is not required.

What breakfast options are available?

The hotel offers a buffet breakfast for approximately NZD 39 per person. Breakfast is served daily, although specific serving hours are not provided.

What are the check-in and check-out times?

Check-in is available from 14:00, and check-out is until 11:00. Early check-in and late check-out may be requested, but are subject to availability and may incur additional charges.

What accessibility features does the hotel provide?

The hotel offers several accessibility features including step-free entrances, wheelchair-accessible public areas, and facilities. Specific details about accessible rooms and bathrooms are not mentioned.

Where is the hotel located in relation to local attractions?

The hotel is situated in Ellerslie, approximately 0.3 miles (0.5 km) from Ellerslie Racecourse and 3.7 miles (6 km) from Auckland War Memorial Museum. It is also close to other attractions such as Auckland Zoo and Cornwall Park.

Novotel Auckland Ellerslie Hotel Accommodation

Average nightly price at Novotel Auckland Ellerslie by month, last 12 months (USD)
Month	Average price
January	US$123
February	US$123
March	US$125
April	US$95
May	US$100
June	US$97
July	US$93
August	US$97
September	US$102
October	US$103
November	US$124
December	US$100

What guests think

At Novotel Auckland Ellerslie, travellers frequently praise the friendly, professional staff and convenient location near public transport and Ascot Hospital, while noting occasional dated features, patchy housekeeping, and inconsistent dining and service experiences.

Many enjoy the breakfast buffet and the on-site bar/restaurant, though menus and room service can be limited or close early. Parking is available but often limited or carries extra charges; the gym is appreciated yet upkeep and lift reliability vary. Rooms are usually quiet and spacious with comfortable beds, but some face noise, dated decor, maintenance niggles, or shower-over-bath layouts. Overall, a practical base with good comfort and location, tempered by occasional hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site bar and restaurant are convenient but some services close around 10pm or have limited menus. Parking is available yet often limited or paid; the gym is generally well equipped though upkeep and the lifts can be inconsistent.

Related guest reviews

8

Kuldeep

6 Oct 2023

·

Stayed 1 night

easy check in, friendly staff. No microwave facilities in rooms

10

Alister

22 Apr 2025

·

Stayed 1 night

Nice corporate hotel. Parking was a little challenging as there was none when we got in late from our event. In saying that, the public parking over the byway was cheaper than what the hotel charged to park in their area

10

Grant

20 Sept 2024

·

Stayed 1 night

Friendly quick reception & check in, good bar food & good servings of wine & I like the atmosphere in the house bar area. The only let down was the sewerage smell in bathroom but mostly managed to air that out when we went out for awhile. Suspect floor over flow drain needs to be sluced out with a reasonable volume of water & something like bleach based toilet cleaner. The Bed was really comfortable & it was a good nights sleep. The breakfast buffet is excellent.I guess one day this hotel will have both lifts working, is the right hand one still under maintenance from when I was there 2 years ago? But would I stay there again? Definite Yes.

10

Jane

13 Oct 2025

·

Stayed 2 nights

Beautiful, spacious room, very good condition. We loved the kingsize bed and top quality linen. The breakfast was really delicious, with great service and huge variety of dishes to choose from. The dining room very spacious and plenty of tables to choose from. No-one made us feel rushed. We loved the 11am check-out. The gym was well equipped and easy to access 24hrs a day.

10

richard

1 Mar 2024

·

Stayed 1 night

Parking limited and should not be a charge

4

Raewyn

1 Sept 2024

·

Stayed 1 night

1 elevator out of order No mini bar Only 2 bath towels One and a half hours for a main course and after a half hour wait for the desert menu we left the restaurant. The meal was overpriced therefore we chose not to have breakfast there and probably won't stay at Novatel again Service at the main entrance was good and prompt.

8

Richard

8 Jan 2023

·

Stayed 19,360 nights

Hotel seemed to struggling with shortage of staff, at breakfast service and bar area in the evening. One morning at breakfast there was little food left at the breakfast buffet, with only 1 chef struggling to replenish various food items. Check-in and reception staff seemed fine, however. Gym was untidy and clearly not cleaned or serviced regularly (I had to ask the reception staff to service the gym, i.e. no towels, water cups, and generally untidy). Room service was variable, sometimes good standard, other times only okay (e.g. bathroom not properly cleaned and replenished).

8

Jonathan and Jenny

2 Aug 2023

·

Stayed 1 night

Totally good overnight stay. The late snack bar open was great.

6

Patricia B

10 Apr 2025

·

Stayed 3 nights

It was disappointing that the Restaurant, Bar and even Room Services closed at 10pm. Twice during our stay we wanted to meet up with family for a wine or coffee and we could not as everything was closed.

10

Brett

28 Feb 2025

·

Stayed 5 nights

Nice for short stays, tidy and clean very easy parking

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Cleanliness

Many guests report clean rooms and common areas, but there are recurring lapses such as missed servicing, bathroom odours, or items not replenished; some bathrooms feel dated.

Related guest reviews

10

Michael

23 Nov 2025

·

Stayed 4 nights

The staff was very professional and friendly. The hotel is clean and comfortable. Very convenient location. Great place to stay.

10

Kay

27 Dec 2025

·

Stayed 2 nights

Room was spacious and clean, the bed was real comfy and it was super quiet.

8

Birgit

22 Jan 2024

·

Stayed 1 night

Staff very friendly. Rooms are comfortable but could be a little cleaner. Check out a little confused.

8

J

30 Mar 2023

·

Stayed 5 nights

Very central to city. Train very close 13 mins to City. Bathroom had a bad drain smell. No other complaints. Staff kind and efficient and helpful.

10

Laura

18 Sept 2023

·

Stayed 2 nights

I really enjoyed my stay. Service, cleanliness and everything was great. Thanks so much.

10

Anna

21 Jan 2025

·

Stayed 1 night

Easy access with good parking. Friendly and helpful staff. Great dining in options. Breakfast buffet to die for. The room was clean and stylish. However the bathroom was a little dated but some good mobility options.

8

Shannon

4 Jun 2023

·

Stayed 1 night

The staff and service were top notch. Room was fine but noisey. Each time a person shut their door in another room nearby it would shake the wardrobe glass doors, this happened while sleeping so not great. Air vents were super loud also despite dropping the fan speed. Coffee supplies were grim and milk revolting inside the room. Bathroom needs a spruce up too. Still clean and tidy and comfortable warm beds. Something inside the room like a compendium would be ideal as we were not told anything at checkin nor knew where anything was. The restaurant was pricey for dinner but delicious. Buffet breakfast was spectacular and the kids had a great time! We would definitely stay again but would bring air plugs for the night.

2

Julie

26 Feb 2023

·

Stayed 2 nights

Did not service room even when asked to. No towels on arrival.

8

Ross

12 Dec 2025

·

Stayed 1 night

Clean and comfortable room, good food

8

Peter

3 Aug 2024

·

Stayed 1 night

Service at reception was outstanding unfortunately the room had not been cleaned properly especially the bathroom fortunately the hotel got it cleaned immediately by the person on our floor .

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Rooms

Rooms are generally spacious and comfortable—often quiet with well-liked beds. Some feel dated or noisy, and features like shower-over-bath setups, confusing TV/Wi‑Fi, or minor maintenance issues can detract.

Related guest reviews

6

Joanne

1 May 2023

·

Stayed 1 night

Just a quick 1night stay. Pros: Staff were lovely, beds comfortable, clean, good parking and location. Cons: Rooms are tired and dated, tv in the room didn't work, room service food wasn't good.

8

GAY

19 Mar 2024

·

Stayed 1 night

Happy with the room very comfortable beds and plenty of room -but a pity the shower is over the bath - very dangerous Would not recommend the dining as not up to standard of prices . We suggested the chef tasted his food as the duck was tough and obviously cooked incorrectly .the salad appeared to have been tipped out of a bag on the other .The staff were very pleasant meal . Didn't fancy the smorgasbord .

10

Jane

13 Oct 2025

·

Stayed 2 nights

Beautiful, spacious room, very good condition. We loved the kingsize bed and top quality linen. The breakfast was really delicious, with great service and huge variety of dishes to choose from. The dining room very spacious and plenty of tables to choose from. No-one made us feel rushed. We loved the 11am check-out. The gym was well equipped and easy to access 24hrs a day.

10

Kay

27 Dec 2025

·

Stayed 2 nights

Room was spacious and clean, the bed was real comfy and it was super quiet.

10

CAROL JOAN

16 Oct 2025

·

Stayed 1 night

Rooms spacious and clean. Good water pressure and temp in bathroom. Cosy bar lounge and more formal dining in the restaurant if required

10

Mike

9 Jul 2025

·

Stayed 1 night

Very comfortable stay! Quiet rooms , very clean and friendly service

8

Shannon

4 Jun 2023

·

Stayed 1 night

The staff and service were top notch. Room was fine but noisey. Each time a person shut their door in another room nearby it would shake the wardrobe glass doors, this happened while sleeping so not great. Air vents were super loud also despite dropping the fan speed. Coffee supplies were grim and milk revolting inside the room. Bathroom needs a spruce up too. Still clean and tidy and comfortable warm beds. Something inside the room like a compendium would be ideal as we were not told anything at checkin nor knew where anything was. The restaurant was pricey for dinner but delicious. Buffet breakfast was spectacular and the kids had a great time! We would definitely stay again but would bring air plugs for the night.

4

Kate

22 Jun 2024

·

Stayed 2 nights

The room promised sound proofing but heard people in corridors and the motor way noise . I had surgery and asked for my last night to be refunded as I needed someone by my side during the night and so stayed with a friend . I was not given a refund under my circumstances which I thought was poor service.

4

Ranjeet

15 Sept 2025

·

Stayed 1 night

Worst Novotel I have been. Outdated in every aspect. Breakfast was okay so no dramas there. Apart from that it’s a old building probably book ibis and save your money.

4

Graham

4 Nov 2025

·

Stayed 1 night

Room was tired. Bottom of bathroom door disintegrating, no lounge chair and TV hanging at an angle. For $219 per night we will not be returning.

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Service

Staff are widely praised as friendly and helpful, especially at reception and in dining. However, operations can be inconsistent, with reports of unanswered room service phones, slow or limited F&B, key card glitches, and inflexible refund handling.

Related guest reviews

4

MANVENDRA

19 Jul 2023

·

Stayed 2 nights

The rooms service was terrible - the phone never worked. Breakfast was bang average

10

Michael

23 Nov 2025

·

Stayed 4 nights

The staff was very professional and friendly. The hotel is clean and comfortable. Very convenient location. Great place to stay.

10

Rachel

15 May 2024

·

Stayed 1 night

The staff for dining made this stay. Travelling with children can be hard at times. They made such an effort to make our Son feel seen and happy. Its all we heard about after our stay. The food, the rooms were great but the staff friendliness would make us return again and again.

4

Raewyn

1 Sept 2024

·

Stayed 1 night

1 elevator out of order No mini bar Only 2 bath towels One and a half hours for a main course and after a half hour wait for the desert menu we left the restaurant. The meal was overpriced therefore we chose not to have breakfast there and probably won't stay at Novatel again Service at the main entrance was good and prompt.

6

Alex

20 May 2025

·

Stayed 2 nights

Most things were great - but there was one thing that I really can't stand!!! I was booked for 2 nights, after the first night I had breakfast at the hotel but was locked out from the lift and getting back to my room - the swipe card just didn't work. The reception could not offer any explanation as to why this happened, but simply reactivated the card as if this was normal practice. I've had this several times - even in other hotels, and it is so annoying - STOP DOING THIS NONSENSE - I know this is NOT an accident!

10

Oceane

27 Jul 2025

·

Stayed 3 nights

Always great staying at the Novotel. Stayed here 6 or 7 times in the last 2 years. Very friendly helpful staff, great food, clean comfortable rooms. Will be back.

2

Edward

2 Oct 2025

·

Stayed 3 nights

Did not help with refund or anything in sort when we had a family member passed away so we had to cut our trip short. Other bookings help with this but not the hotel. Will not recommend novotel to any of my friends

2

Lucas

24 Jan 2024

·

Stayed 4 nights

I stayed in Novotel/Ibis hotels in many countries and different continents therefore is a review based in experience as well. I will not stay again again in this hotel. The hotel is okay (the building is mixed between Ibis & Novotel) and no complaints regarding the building, location or cleaning. This particular Novotel/Ibis have poor management skills. We stayed a few days as a family (with a young kid) and specifically for the weekend they allocated opposite and between our room a huge amount of teenagers making party, screaming at night, insulting/fighting and vaping in the hall, etc (something that not even in a cheap Hostel happens). Took many attempts for the reception to take acknowledge of the situation (specially for the fighting and the insults that generated guests to feel unsafe). The reception argued that because the hotel was full they allocated people as possible and they only took seriously the situation when I mentioned to the reception that I will escalate to the authorities and the teenagers where jumping in the Hall.

10

Megan

27 Apr 2025

·

Stayed 2 nights

Check in staff were friendly and efficient. Room was great, food was fantastic. Will stay again

8

Jason

22 Dec 2025

·

Stayed 1 night

Good value / friendly team

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Location

Convenient for public transport and nearby medical facilities, with easy access to the city and local shops; several mention a short walk to the train. A few note it is not right in the city centre.

Related guest reviews

8

Reg

29 Nov 2025

·

Stayed 1 night

Easy access convinient and close to city.

10

Toni

22 Mar 2024

·

Stayed 3 nights

Very convenient. Close to all public transport.

10

Olivia

21 Dec 2024

·

Stayed 3 nights

Great location, handy to public transport. Clean tidy hotel.

10

Trish

3 Jul 2023

·

Stayed 1 night

Excellent location for Ascot hospital

10

Sonam

30 Dec 2023

·

Stayed 1 night

Great staff, perfect stay A little far from city

8

Carolyn

29 Aug 2023

·

Stayed 1 night

Overnight stay with family. Very comfortable and clean. Breakfast buffet very good and catered for gluten free. Very central, few minutes walk to train station.

8

Daniel

1 Apr 2025

·

Stayed 1 night

Very Handy location

8

Adi

26 Jan 2023

·

Stayed 1 night

Great location walk to shops in Remuera. Quiet . Good room size .

10

Charles

28 Aug 2025

·

Stayed 5 nights

Spacious Room , great environment . Very close to the Ascot Private Hospital

10

ryan

4 Oct 2025

·

Stayed 2 nights

Very helpful and friendly staff,the room was clean and tidy and had comfy beds.Very short walk to the local train which was perfect to get to Eden Park.Very happy will stay again.

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Dining

Breakfast is frequently praised for variety and quality, and many like the bar and restaurant. Dinner and room service are mixed, with reports of limited menus, early closing, long waits, and occasional quality issues.

Related guest reviews

6

Sue

1 Feb 2025

·

Stayed 1 night

Shower over bath.Hard for older people to get in and out. Fruit flies on fruit at breakfast.Scrambled eggs cold.Dinner average for price.

10

Grant

20 Sept 2024

·

Stayed 1 night

Friendly quick reception & check in, good bar food & good servings of wine & I like the atmosphere in the house bar area. The only let down was the sewerage smell in bathroom but mostly managed to air that out when we went out for awhile. Suspect floor over flow drain needs to be sluced out with a reasonable volume of water & something like bleach based toilet cleaner. The Bed was really comfortable & it was a good nights sleep. The breakfast buffet is excellent.I guess one day this hotel will have both lifts working, is the right hand one still under maintenance from when I was there 2 years ago? But would I stay there again? Definite Yes.

10

Jane

13 Oct 2025

·

Stayed 2 nights

Beautiful, spacious room, very good condition. We loved the kingsize bed and top quality linen. The breakfast was really delicious, with great service and huge variety of dishes to choose from. The dining room very spacious and plenty of tables to choose from. No-one made us feel rushed. We loved the 11am check-out. The gym was well equipped and easy to access 24hrs a day.

4

Raewyn

1 Sept 2024

·

Stayed 1 night

1 elevator out of order No mini bar Only 2 bath towels One and a half hours for a main course and after a half hour wait for the desert menu we left the restaurant. The meal was overpriced therefore we chose not to have breakfast there and probably won't stay at Novatel again Service at the main entrance was good and prompt.

10

Rosina

14 Apr 2024

·

Stayed 2 nights

Always a great stay at the Novotel. Friendly helpful staff, clean and comfortable. Always great food! Breakfast buffet is awesome, and i love their dinner menu too.

8

Claire

13 Dec 2024

·

Stayed 3 nights

Front of house staff friendly & helpful Bar staff on Thursday particularly friendly & helpful Disappointed with limited food available for room service

6

Patricia B

10 Apr 2025

·

Stayed 3 nights

It was disappointing that the Restaurant, Bar and even Room Services closed at 10pm. Twice during our stay we wanted to meet up with family for a wine or coffee and we could not as everything was closed.

10

Anna

21 Jan 2025

·

Stayed 1 night

Easy access with good parking. Friendly and helpful staff. Great dining in options. Breakfast buffet to die for. The room was clean and stylish. However the bathroom was a little dated but some good mobility options.

8

Madhusudan

21 Jun 2025

·

Stayed 4 nights

Good breakfast choices !

8

David

11 Feb 2024

·

Stayed 1 night

I stayed here for the Ellerslie classic car show as th ehotel is only a 5 minute walk away. Ideal for that. Room was a good size and very comfortable. Gluten free options for doinner at. the bar or in the restaurant were very limited but breakfast was much better. (I have the coeliac condition so this is very inportant.) Staff were very friendly and helpful. Will stay again next time I go to the car show.

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Su	Mo	Tu	We	Th	Fr	Sa
1 $102	2 $120	3 $133	4 $120	5 $116	6 $120	7 $124
8 $124	9	10	11 $174	12 $127	13 $126	14 $137
15 $103	16 $157	17 $124	18 $124	19	20 $120	21 $133
22 $115	23 $133	24	25 $159	26 $133	27 $118	28 $120
29 $107	30 $116

Novotel Auckland Ellerslie

Prices for Novotel Auckland Ellerslie

Monthly average prices

About this property

Location

Room options

Executive Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 2 Queen Beds

Junior Suite

Guest reviews of Novotel Auckland Ellerslie

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Novotel Auckland Ellerslie

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $187	22	23 $136	24 $141
25 $102	26 $101	27 $119	28 $111	29 $109	30 $103	31 $111